ACA International, the Association of Credit and Collection Professionals
Industry: Industry trade group
DescriptionACA International, formerly American Collectors Association, is a trade group located in the United States representing collection agencies, creditors, debt buyers, collection attorneys and debt collection industry service providers. Founded: 1939
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ACA International, the Association of Credit and Collection Professionals Employees
ACA International, the Association of Credit and Collection Professionals March 2013 - Present
ACA International, the Association of Credit and Collection Professionals January 2009 - March 2013
ACA International, the Association of Credit and Collection Professionals January 2008 - December 2008
North Star Resource Group May 2007 - January 2008
Skills
Meeting Planning, Event Management, Event Planning, Trade Shows, Marketing, Budgets, Mobile Phone Apps, Hotels, Hospitality, Marketing Communications, Public Relations, Corporate Events, Social Media Marketing, Fundraising, Social Media
Education
College of St. Benedict 2003 — 2007
Bachelor of Arts (B.A.), Communication, Management
Foley High School 1999 — 2003
COHEAO January 2013 - Present
ACA International, the Association of Credit and Collection Professionals October 2011 - Present
SLSA/PLC Student Loan Servicing Alliance June 2008 - Present
Progressive Financial Services, Inc May 2004 - Present
National Council of Higher Education Resources 1996 - Present
Exchange Club of Aberdeen 2012 - 2013
AAHRA; Aberdeen Area Human Resources Association 1996 - 2012
ACS/WFC September 1986 - May 2004
Presentation College January 1980 - June 1981
Skills
Risk Management, Call Center, Process Improvement, Credit, Student Loans, Team Building, Loans, Leadership, Program Management, Financial Education, Finance, Financial Services, Management, Debt Management, Credit Cards, Executive Management, Call Centers, Marketing, Portfolio Management, Business Development, Operations Management, Staff Development, Coaching, New Business Development, Strategic Planning, Sales, Analysis, Salesforce.com, Strategy, CRM, Vendor Management, Recruiting, Customer Retention, Human Resources, Default, Training, Loan Servicing, Forecasting, FDCPA, Relationship Management, Consumer Lending, Banking, Mergers & Acquisitions, Credit Analysis, Loan Origination, Loss Mitigation, Student Financial Aid, Commercial Lending, Skip Tracing, Outsourcing
Education
Northern State University 1971 — 1974
Business Administration, Management and Operations
Northern State University
ACA International, the Association of Credit and Collection Professionals July 1991 - Present
ACA International, the Association of Credit and Collection Professionals July 1991 - February 2000
American Express 1993 - 2000
Education
Harvard University 1985 — 1989
Master's degree, Engineering
ACA International, the Association of Credit and Collection Professionals December 2012 - Present
Skills
Microsoft Excel, Microsoft Office, PowerPoint, Microsoft Word, Teamwork, Customer Service, Business Strategy, Team Leadership, Leadership, Research, Public Speaking, English, Social Media, Accounting, Management
Education
Bay State College 2008 — 2013
Bachelors, Business Management
Bay State College 2008 — 2010
Associate's degree, Early Childhood Education and Teaching
Fineman Krekstein & Harris February 1998 - Present
ACA International, the Association of Credit and Collection Professionals July 2013 - July 2014
Spector Gadon & Rosen, P.C. February 1996 - January 1998
Camden County September 1994 - February 1996
Greitzer & Locks, P.C. March 1993 - November 1993
Professor Albert P. Blaustein March 1992 - March 1993
Senator Albert Gore, Jr. September 1989 - December 1989
Skills
Commercial Litigation, Creditors' Rights, Litigation, Civil Litigation, Appeals, Legal Research, Class Actions, Legal Writing, FCRA, Arbitration, Hearings, Courts, Employment Law, Public Policy, Trials, Business Litigation, Corporate Law, Legal Assistance, Mediation, Policy, Litigation Management, Competition Law, Trade Secrets, Consumer Law, Product Liability, Dispute Resolution, Civil Rights
Education
Rutgers University School of Law - Camden 1991 — 1994
J.D., International and Foreign Law Honors
Rutgers University-New Brunswick 1987 — 1991
B.A., Political Science, English and History
Cherry Hill High School East 1983 — 1987
ACA International, the Association of Credit and Collection Professionals May 2015 - Present
Squire Patton Boggs November 2014 - March 2015
insideARM.com August 2013 - September 2014
Thompson Media Group LLC January 2013 - August 2013
The BOSS Group November 2012 - January 2013
Association for Unmanned Vehicle Systems International February 2011 - November 2012
Editorial Projects in Education December 2010 - February 2011
Congressional Quarterly November 2010 - February 2011
Editorial Projects in Education September 2010 - December 2010
KOMU 8 News May 2008 - July 2010
Skills
Editing, Newsletters, Video Editing, Web Content, Multimedia, WordPress, Avid, Videography, News Writing, Social Media, Broadcast Journalism, Video, Broadcast, Social Media Marketing, Journalism, Graphic Design, Politics, Copy Editing, Content Development, I-News, Ap Style, Television, Public Relations, Content Writing, Webinars, Blogging, Storytelling, Proofreading, Publishing, Press Releases
Education
University of Missouri School of Journalism 2006 — 2010
Bachelor, Radio-Television Journalism
American University 2010 — 2010
Certificate, Communications and New Media
American Profit Recovery 2004 - Present
New England Collectors Association 2009 - Present
ACA International, the Association of Credit and Collection Professionals October 2011 - Present
Transworld Systems (Formerly part of OSI) Collection Agency 1994 - 2004
Skills
Credit and Collections, Collection Agency, Medical Collections, Landscape and Lawncare..., Overdraft Collections, Accounts receivables..., HVAC/Plumbing and..., Accounts Receivable, Social Media, Financial Literacy, Collections, Landscaping, Social Media Marketing, Credit, Medicine, Financial Education, Banking, Trading, Debt Management, Credit Cards, Call Centers, Financial Services, Public Relations, Credit Analysis, Risk Management, Skip Tracing, Loans, Customer Service, Executive Management, Credit Risk, New Business Development, Marketing, Operations Management, Team Building, Relationship Management, Leadership
Education
University of Massachusetts, Amherst 1984 — 1988
BA
Stoughton High School 1980 — 1984
Meister Meetings & Travel Corp. / www.meistermeetings.com November 1994 - Present
ACA International, the Association of Credit and Collection Professionals 1994 - Present
South Carolina HFMA March 2011 - Present
Chairty Dynamics and Auctions January 2006 - Present
Don CeSar Beach Resort June 1989 - November 1993
Global Hyatt February 1986 - January 1989
Skills
Hospitality, Cruises, Inclusive Resorts, Caribbean Travel, Luxury Cruise, Cruise Lines, Independent Travel, River Cruises, Romantic Getaways, Royal Caribbean, Carnival, Event Management, Hotels, Tourism, Hospitality Industry, Contract Negotiation, Meeting Planning, Resorts, Corporate Events, Trade Shows, Event Planning, Food & Beverage, Fundraising, Leisure Travel, Banquets, Incentives, Travel Management, Wine, Leadership, Hospitality Management, Sales, Management, Leisure, Catering, Incentive Travel, Yield Management, Revenue Analysis, Strategic Planning, Negotiation, Time Management, Forecasting, Marketing, Budgets, Nonprofits
Education
Miami Dade College 2009 — 2009
Certificate of completion, Auctioneering
California State Polytechnic University-Pomona 1981 — 1985
BS-Business Administration, Hospitality Management
Credits Incorporated 1990 - Present
Miller Realty May 2010 - Present
The Oregon Community Foundation May 2010 - Present
University of Oregon Alumni Association June 2012 - Present
ACA International, the Association of Credit and Collection Professionals 2005 - 2014
Skills
Credit, Real Estate, Account Management, Call Centers
Education
University of Oregon 1972 — 1975
B.S., Journalism
Blue Mountain Community College 1970 — 1972
A.A., Liberal Arts
Sunrise Family of Companies OwnerThe Sunrise Family of CompaniesJanuary 1987 - Present
ACA International, the Association of Credit and Collection Professionals July 2014 - July 2015
ACA International, the Association of Credit and Collection Professionals July 2013 - July 2014
Skills
Call Center, Customer Service, Operations Management, Strategic Planning, Team Building, Call Centers, Leadership, Executive Management, Process Improvement, Skip Tracing, Training, Finance, Outsourcing, Marketing, Credit, Loans, New Business Development, Start-ups, Negotiation, Management
Education
Marist College 1981 — 1985
Business / Finance
ACA International, the Association of Credit and Collection Professionals November 2014 - Present
American Society of Cataract and Refractive Surgery April 2012 - November 2014
Item Strategies March 2009 - May 2012
Ancient Egypt Research Associates, Inc. February 2008 - April 2009
Advertising Ventures, Inc. June 2006 - February 2008
Pomfret School 2004 - 2006
Sebrell Associates December 2002 - July 2004
Stonebridge Press September 1997 - December 2002
Springfield Union-News 1998 - 1999
Skills
Corporate Communications, Product Development, Advertising, Public Relations, Non-profits, Graphic Design, Strategic Communications, Community Relations, Social Media, Writing, Strategic Planning, Marketing Communications, Media Relations, Fundraising, Marketing Strategy, Social Media Marketing, Internal Communications, Integrated Marketing, Brand Development, Facebook, Business Strategy, Press Releases, Crisis Communications, Publicity, Community Development, Nonprofits, Editing, Strategy, Entrepreneurship, Leadership, Brand Management, Journalism, Copywriting, Marketing, Management
Education
The University of Connecticut 1987 — 1991
MA, Art History
Pacifica Graduate Institute 1995 — 1997
MA, mythology
Ethel Walker School 1984 — 1987
Baccalaureate
Dorado Systems Inc October 2015 - Present
ACA International, the Association of Credit and Collection Professionals August 2015 - Present
Grimley Financial Corporation January 2012 - October 2015
Grimley Financial Corporation February 2008 - January 2012
Sallie Mae January 2007 - January 2008
Florida Hospital October 2003 - January 2006
AllianceOne January 2003 - October 2003
Grimley Financial Corporation January 2000 - December 2002
RSI Enterprises April 1992 - November 1999
Medical Recovery Associates April 1989 - March 1992
Skills
Leadership, Process Improvement, Call Centers, Accounts Receivable, Management, Regulatory Compliance, Risk Assessment, Training, Executive Management, Team Building, Strategy, Operations Management, Strategic Planning, Credit, Call Center, Start-ups, Vendor Management, Revenue Cycle Management, HIPAA, Finance, Risk Management, Revenue Cycle, Integration, Healthcare Industry, Business Process..., Healthcare, Medicare, Banking, Financial Services, Loans, Outsourcing, Healthcare Consulting, Analysis, Invoicing, Medicaid, Skip Tracing, Health Insurance, Forecasting, Microsoft Excel, Software Documentation, Customer Satisfaction, Insurance, BPO, Accounting, Accounts Payable, Financial Reporting, Payroll, Mergers & Acquisitions, Medical Billing, Practice Management
Education
Penn State University 1981 — 1983
Administration of Justice
Society of Corporate Compliance and Ethics (SCCE) July 2015 - Present
CreativeMornings/Minneapolis April 2015 - Present
ACA International, the Association of Credit and Collection Professionals March 2014 - July 2015
City of Isanti May 2013 - May 2014
Sampson-Miller Advertising August 2013 - March 2014
University of Northwestern - St. Paul January 2012 - March 2014
City of Roseville, MN 2012 - 2013
Skills
Organization, Event Planning, Leadership, Event Management, Meeting Planning, Education Program..., Agenda Development, On-site Meeting..., Negotiation, InDesign, Social Media, Social Media Marketing
Education
University of Northwestern - St. Paul 2012 — 2014
Bachelor of Arts (B.A.), Communication, General, Dean's List Fall 2013
Northland Group June 2014 - Present
Minnesota Association of Collectors May 2015 - Present
Compliance Professionals Forum January 2015 - Present
Rels Valuation March 2012 - June 2014
ACA International, the Association of Credit and Collection Professionals November 2007 - March 2012
Milwaukee County Circuit Court May 2006 - April 2007
Minnesota Attorney General's Office July 2002 - July 2003
Skills
Policy, Credit, Bankruptcy, Debt Collection, Compliance, Government Affairs, Strategic Communications, Legal Research, Government, Legal Writing, Public Policy, Politics, Intellectual Property, Public Speaking, Analysis, Mediation, Corporate Law, Executive Management, Skip Tracing, Licensing, FCRA, Creditors' Rights, Leadership, Litigation, Management, Legislative Relations, Courts, Civil Litigation, Employment Law, Consumer Law, FDCPA, Risk Management, Legislation, Contract Negotiation, Legal Compliance
Education
Marquette University Law School 2003 — 2006
J.D.
Lawrence University 1998 — 2002
B.A.
ACA International, the Association of Credit and Collection Professionals October 2010 - July 2015
ING U.S. January 2008 - January 2009
UnitedHealthcare May 2006 - January 2008
ING U.S. July 2000 - January 2006
Skills
Administrative..., Microsoft Excel, Account Reconciliation, Microsoft Word, 10 Key, Outlook, Organization Skills, Team Building, Collaborative Problem..., Financial Reporting, Accounts Payable, Accounts Receivable, Microsoft Office, Data Entry
Education
Anoka Technical College 2015 — 2017
Associate’s Degree, Administrative Specialist
Minneapolis Business College 1999 — 2000
Diploma, Accounting
Zamansky Professional Assn July 2015 - July 2015
Rust Consulting April 2015 - May 2015
Ambient Consulting February 2015 - March 2015
ACA International, the Association of Credit and Collection Professionals January 2015 - February 2015
Self Employed August 2013 - November 2014
biz.talk Language Consulting October 2013 - March 2014
Roper Hospital October 2012 - May 2013
Self Employed April 2012 - March 2013
Governor Thomas Bennett House November 2012 - February 2013
St. Mathew's Community Centre 2011 - 2012
Skills
Microsoft Office, Human Resources, English, Microsoft Excel, Organization &..., Desktop Publishing, Meet Deadlines, Great communications..., Time Management, hard work,..., SAP, PowerPoint, Management, Training, Classroom Management, Project Coordination, Recruiting, iMIS, Leadership, Research, Oracle, Kronos Timekeeping, Public Speaking
Education
Leeds Beckett University 1999 — 2002
Bachelor of Science (BSc), Printing Management
University of the Arts London 1998 — 1999
Diploma in Printing Technology, Printing and Technolgy, Graduated
Vienna International 1997 — 1998
International Baccalaureate (One year completed.), High School/Secondary Certificate Programs
East Barnet School 1991 — 1996
8 GCSEs (Including Maths, English and Science), Secondary Education
ACA International, the Association of Credit and Collection Professionals August 2014 - Present
ACA International, the Association of Credit and Collection Professionals May 2000 - August 2014
ethos magazine August 1998 - June 1999
Mpls.St.Paul Magazine May 1998 - August 1998
Dain Rauscher May 1997 - August 1997
Skills
Journalism, News Writing, Copy Editing, Editorial, Feature Articles, Newspapers, Proofreading, Storytelling, Copywriting, Web Content, Publications, Freelance Writing
Education
Iowa State University 1994 — 1999
Bachelor of Arts (B.A.), Journalism
U.S. Chamber Institute for Legal Reform September 2015 - Present
ACA International, the Association of Credit and Collection Professionals December 2013 - September 2015
National Association of Broadcasters May 2013 - December 2013
The Lukens Company May 2011 - November 2012
Education
Hood College 2006 — 2010
Bachelor of Science (BS), History and Poltical Science
MN Society of CPAs June 2015 - Present
ACA International, the Association of Credit and Collection Professionals June 2013 - June 2015
ACA International May 2000 - June 2013
ACA International September 1996 - May 2000
American Collectors Association June 1994 - September 1996
Sheraton Minneapolis Metrodome September 1992 - June 1994
Creative Meetings 1989 - 1990
Skills
Event Management, Event Planning, Budgets, Meeting Planning, Hospitality, Customer Service, Management, Corporate Events, Location Intelligence, Hotels, Sales, Association Management, Vendor Management, Negotiation, Hospitality Industry, Contract Negotiation, Incentives, Creative Problem Solving, Logistics Management, Trade Shows
Education
Convention Industry Council
CMP
University of Minnesota-Twin Cities
Bachelors Degree, Social Work, Sociology, Child Psychology
Novu LLC August 2015 - Present
ACA International, the Association of Credit and Collection Professionals February 2014 - Present
Multiband June 2013 - February 2014
Travel Tags March 2013 - April 2013
Ministerio de Coordinación de la Producción, Empleo y Competitividad 2012 - 2012
Media4U Ltd. & Co. KG February 2011 - September 2011
Otto-von-Guericke-University Magdeburg October 2010 - February 2011
Bosch Communication Center May 2010 - September 2010
ECONESTAD S.A September 2007 - June 2009
Grupo FARO September 2008 - November 2008
Skills
Analysis, Research, Eviews, Stata, Microsoft Excel, SPSS, Languages, MS Project, LaTeX, Latin America, Project Management, Economics, Public Policy, Data Analysis, Quantitative Research, Statistics, Qualitative Research, Business Intelligence, Regression Analysis, VBA, Time Series Analysis, Predictive Analytics, Financial Analysis, Dashboard, EViews
Education
University of Minnesota-Twin Cities 2013 — 2013
Professional Certificate, Project Management
Universidad San Francisco de Quito 2012 — 2012
Certificate, Nonparametric Methods for Public Policy Evaluation
Otto-von-Guericke-Universität Magdeburg 2009 — 2012
Master's Degree, Economics and Public Policy
Pontificia Universidad Católica del Ecuador 2005 — 2009
Bachelor of Science (B.Sc.), Economics and Public Policy
Boyd Gaming December 2012 - Present
Revenue Analyst October 2010 - December 2012
Boydgaming April 2004 - June 2009
ACA International, the Association of Credit and Collection Professionals 2009 - 2009
ACA International, the Association of Credit and Collection Professionals 2009 - 2009
Education
Mckinley Technical Inst, 1970 — 1972
Assoicate Degree, Information Technology
The University of Akron
Assoicate Degree, Information Technology