AIG Global Services
Industry: Software company
DescriptionFounded: 1972 Subsidiaries: AIG Global Services (Malaysia) Sdn Bhd., Parent organizations: American International Group, Hawaii Insurance Consultants, Ltd
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AIG Global Services Employees
AIG Global Services April 2014 - Present
AIG Global Services November 2013 - April 2014
JC Penney November 2009 - November 2013
Freeman December 2004 - November 2009
ExecuTrain of Texas September 1999 - December 2004
Skills
Virtualization, LDAP, SharePoint, Disaster Recovery, Storage, Active Directory, Security, Windows 7, Architecture, Leadership, Windows, Windows Server, Training, Enterprise Software, Microsoft Technologies, SQL, Servers, Microsoft Exchange, System Deployment, VDI, Integration, Management, High Availability, Vendor Management, Xbox, Architectures
Education
The University of Texas at Austin 1983 — 1987
BBA, Finance & Management
Estee Lauder January 2015 - Present
AIG Global Services January 2005 - September 2014
AIG Technologies April 2004 - January 2005
AIG Technologies March 2003 - April 2004
Zephyr Telecomm 2000 - 2001
MetLife 1984 - 1999
ITT Worldcomm 1982 - 1984
Federal Reserve Bank of New York 1980 - 1982
Dun & Bradstreet 1977 - 1980
Skills
Networking, Full SDLC, Vendor Management, Analysis, Computer Security, Routing, ITIL, IT Strategy, IT Management, PMO, Process Improvement, Data Center, Incident Management, Governance, Active Directory, Professional Services, Service Delivery, SDLC, Disaster Recovery, Management, Business Continuity, VMware, Project Delivery, Infrastructure, Leadership, Servers, Virtualization, Outsourcing, IT Operations, Project Portfolio..., IT Service Management, PMP, Citrix, Enterprise Architecture, Solution Architecture, Security, SharePoint, Integration, Cloud Computing, System Deployment, VoIP, Information Technology, Requirements Analysis, Business Intelligence, Enterprise Software, Business Analysis, Business Process, Business Process..., SaaS, Software Project...
Education
Kean University
BS, Computer Science
LegacyTexas March 2013 - Present
AIG Global Services 2012 - 2013
Microsoft 2010 - 2012
The Global Continuity Advisors 2009 - 2010
Hitachi Data Systems 2006 - 2009
Protiviti Inc. 2003 - 2006
First American 2001 - 2003
Acxiom 2000 - 2001
Alltel Information Services 1991 - 2000
State Farm Insurance 1984 - 1991
Skills
Business Continuity, Disaster Recovery, Risk Management, Governance, Program Management, Vendor Management, Data Center, Security, Strategy, Crisis Management, Business Continuity..., Incident Management, Change Management, Management Consulting, Information Security, IT Management, Strategic Planning, Enterprise Risk..., Business Resilience, Risk Assessment, IT Service Management, Operational Risk..., Enterprise Software, IT Operations, Technical Architecture, Information Technology, Management, Project Management, Leadership, IT Strategy, Corporate Governance, Pre-sales, Team Leadership, Information Security..., Analysis, Consulting, Policy, Training
Education
LeTourneau University
Business Management
Cy-Fair High School
American Water Enterprises Inc. July 2014 - Present
AIG Global Services June 2012 - June 2014
La Salle University Resnet April 2009 - May 2012
Academy In Manayunk November 2011 - January 2012
US Census Bureau May 2010 - August 2010
Self Employed Landscaper/Contractor May 2008 - August 2009
Skills
Windows 7, Customer Service, Project Management, Microsoft Office, Troubleshooting, Wireless Networking, Linux, Teamwork, Public Speaking, PowerPoint, WDS, Wireless Network Setup, Ubuntu, Windows 8, Microsoft Office Suite, Fast Learner, Administration, Attention To Detail, Deadline Oriented, project execution, Reliability, CMDB, Cormant Cable-Solve, Reporting & Analysis, Visio
Education
La Salle University 2008 — 2012
Bachelor of Arts (B.A.), Foreign Languages, Literatures, and Linguistics
La Salle University 2008 — 2012
home September 2012 - Present
AIG Global Services July 2003 - September 2012
AIG Global Services 2003 - 2009
C3i 2002 - 2003
IBM Global Services March 1995 - November 2001
Skills
PMP, Certified Novell..., Data Center, Disaster Recovery, ITIL, Vendor Management
Education
Montclair State University 1981 — 1985
BS, Office Automation
AIG Global Services January 2014 - Present
Independent Consultant June 2010 - Present
Procter & Gamble Healthcare 2006 - June 2010
Procter & Gamble Pharmaceuticals 2000 - 2006
Procter & Gamble Pharmaceuticals 1990 - 2000
Skills
Change Management, Communication Strategy, Strategic Communications, Strategy, Organizational..., Organizational..., Organizational..., Creative Direction, Communication Design, Knowledge Discovery, Knowledge Transfer, Knowledge Sharing, Visual Storytelling, Storytelling, Marketing Communications, Brand Equity, Market Research, Corporate Communications, Presentation Development, Internal Communications, Creative Strategy, Customer Insight, Brand Development, Leadership, Knowledge Representation, Consumer Insight, Design Management, Project Management, Visual Communication, Insight Generation, Research Design, Qualitative Research, Marketing Research, Cross-functional Team..., CRM, Design Strategy, Information Design, Sales Material, Data Visualization, Consumer Healthcare, Customer Engagement, Data Mining, Information..., Creative Visualization, Corporate Social..., Healthcare Communication, Brand Architecture, Direct Marketing, Report Writing, Resource Management
Education
Rutgers, The State University of New Jersey-New Brunswick 2013 — 2015
Masters of Communication and Information, Strategic Organizational Communication
Portland State University, Portland OR 2010 — 2012
Master of Science in Communication, Communication and Media Studies
School of Visual Arts, New York NY 1982 — 1985
B.F.A. Visual Communication, Design and Advertising
Veritiv January 2015 - Present
Global Supply Chain Lab, Texas A&M University October 2013 - December 2014
AIG Global Services June 2014 - August 2014
Robert Bosch Engineering and Business Solutions July 2011 - June 2013
Godwell Engineering Products June 2009 - October 2009
Skills
Pro Engineer, C, Java, ANSYS, Matlab, Engineering, Finite Element Analysis, Six Sigma, Supply Chain Management, Microsoft Excel, FMEA, Industrial Engineering, Mechanical Engineering, Machining, Manufacturing, PTC Creo
Education
Texas A&M University 2013 — 2015
Master of Science (MS), Industrial and Systems Engineering, 3.8/4
PSG College of Technology 2006 — 2011
Bachelor of Engineering (B.E.), Production Engineering, 8.3/10
Denton Poets' Assembly June 2013 - Present
Freelance January 2010 - Present
Denton Poets' Assembly June 2012 - June 2013
AIG Global Services August 2004 - January 2010
AIG August 2004 - January 2010
Gearhart Industries October 1977 - May 2006
ExxonMobil February 2001 - August 2004
Microsoft Corporation February 1994 - February 2000
US Navy Reserve May 1961 - May 1967
Skills
Editing, Blogging, Creative Writing, Technical Writing, Books, Publishing, Proofreading, Photography, Storytelling, Poetry, Copy Editing, Newsletters, Copywriting, Peer Relationships, Great Personality, Historical Fiction, Press Releases, Research, Editorial, Web Content, Publications, Journalism, Social Media, Non-fiction, Fiction, Short Stories, Freelance Writing, Published Author, Feature Articles, Literature, Social Networking, Facebook, Fiction Writing, Novels, Content Management, Content Development, Kindness, Magazine Articles, Media Relations, Ebooks, WordPress, Magazines, Creative Writer, History, Content Strategy, American History, Content Writing, Speech Writing, Ghostwriting, Video
Education
Harding University
Vencore Inc. April 2015 - Present
BAE Systems IT May 2011 - April 2015
BAE Systems IT July 2008 - May 2011
BAE Systems IT February 2008 - July 2008
AIG Global Services May 2007 - February 2008
AIG Technologies January 2004 - May 2007
AIG Data Center November 2000 - January 2004
AIG Data Center July 1999 - November 2000
Skills
Data Center, Security, Servers, Disaster Recovery, Windows Server, Program Management, Software Documentation, Integration, Management, Microsoft Exchange, Linux, Windows 7, VMware ESX, Technical Support, Hardware, Computer Security, Infrastructure, ITIL, VMware, Leadership, XP, HP, Troubleshooting, Windows, Information Technology, Active Directory, IT Management, Laptops, Networking, Windows XP, Citrix, IT Service Management, Change Management, Access
Education
Strayer University (VA) 2012 — 2016
Bachelor of Science (B.S.), Information Technology
The Chubb Institute 1998 — 1999
Data Center Support, Data Center Support
Raritan Valley Community College 1995 — 1997
Chubb
NPHS
AIG Global Services September 2008 - January 2010
FedEx Kinkos March 2008 - August 2008
ProMutual Group February 2006 - January 2008
ExxonMobil May 1988 - July 2005
Education
The University of Texas at Austin 1983 — 1986
Masters
Texas Tech University 1978 — 1983
Bachelors
Martin Sprocket & Gear May 2015 - Present
AIG August 2013 - May 2015
AIG Global Services May 2013 - August 2013
Computer & Entertainment Solutions February 2001 - December 2012
EMC Corporation June 1999 - February 2001
EMC 1999 - 2001
EMC August 1988 - January 1999
Computer Parts & Service September 1987 - May 1988
Skills
Networking, Technical Support, Computer Hardware, Troubleshooting, Photoshop, Microsoft Office, Computer Maintenance, Digital Photography, Web Design, Sales, MIG welding, Team Building, Blueprint Reading, Private Pilot, Aircraft, Airports, Training, Testing, Firewalls, Work Ethic, Interpersonal..., Computer Science, Mechanical Aptitude, Social Networking, Instructional Technology, Navigation, Antivirus, CAD, Logo Design, Desktop Support, Interpersonal Skill, Illustrator, QuickBooks, Organization, Tig, Weather, Desktop Application..., Employee Training, Access, Enterprise Storage, Customer Service, Hardware, Help Desk Support, Interpersonal..., Laptops, NAS, Network Security, Servers, Software Installation, Storage
Education
Dunwoody College of Technology 1982 — 1984
Associate's degree, Computer Science
Lake Region State College 1979 — 1980
Certificate, Welding/Machining
Managed Design 2011 — 2011
Certificate, AutoCAD
Evangel College 1981 — 1982
General Studies
Deering Public Scools 1976 — 1979
High School Diploma, General Studies
Rocket Software October 2013 - Present
SEPATON December 2009 - October 2013
SEPATON 2009 - 2010
Brocade December 2004 - November 2008
AIG Global Services 2004 - 2005
McData 2002 - 2005
AXA Tech January 1999 - December 2003
AIG Technologies 2002 - 2003
AXA Technology 2001 - 2003
CNT 2001 - 2002
Skills
Leadership, NAS, Disaster Recovery, Data Center, Testing, Professional Services, TSM, Enterprise Software, Storage, Storage Solutions, Storage Management, Storage Area Networks, Business Continuity, Cloud Computing, Virtualization, SAN, Brocade, Enterprise Storage, Backup Solutions, Management, HP, Storage Virtualization, Fibre Channel, High Availability, Storage Architecture, Cluster, Sales Enablement, Servers, Hardware, iSCSI, VMware, Pre-sales, NetApp, Unix, Netbackup, Server Architecture, Solaris, Security, Solution Selling, Deduplication, Replication
Education
Rutgers University-New Brunswick
School of hard knocks
AIG Life and Retirement September 2012 - Present
AIG Global Services April 2010 - September 2012
AIG American General February 2007 - April 2010
AGLA March 2000 - July 2003
American General April 1998 - January 2000
EDS 1985 - 1990
Skills
IT Strategy, IT Management, Vendor Management, Enterprise Architecture, Disaster Recovery, Data Center, SDLC, Business Intelligence, SharePoint, Integration, IT Service Management, Virtualization, Cloud Computing, Business Process, Process Improvement, Requirements Analysis, ITIL, Program Management, Business Analysis, Information Technology, Active Directory, Software Project..., Visio
Education
Union University 1981 — 1985
BS, Computer Science
Virtual Instruments October 2014 - Present
VCE July 2010 - October 2014
IBM August 2008 - July 2010
Michaels Stores September 2007 - August 2008
AIG Global Services August 2005 - September 2007
Nokia October 2001 - August 2005
Lucent Technologies January 2001 - October 2001
Nokia May 1999 - January 2001
Microsoft September 1997 - May 1999
Skills
SAN, Storage Area Networks, Storage, Data Center, Clariion, Solaris, Disaster Recovery, Servers, EMC Storage, VMware, Cisco Technologies, HP, Enterprise Storage, Symmetrix, Virtualization, NAS, Unix, Operating Systems, VMware ESX, Cisco Nexus, AIX, HP-UX, Hardware, Brocade, Integration, Enterprise Software, Switches, NetApp, Microsoft Exchange, Linux, Cluster, Cisco UCS
Education
DeVry Institute of Technology 1994 — 1997
Bachelor of Science, Computer Information Systems
AIG Global Services September 2007 - November 2011
St Louis University May 2006 - September 2007
SyllogisTeks September 2005 - May 2006
TEKsystems April 2004 - July 2005
Chicago Stock Exchange January 2002 - December 2003
Forsythe Solutions Group September 1999 - December 2001
Oakton Community College April 1997 - August 1999
US Air Force Reserve January 1993 - January 1997
United States Air Force April 1987 - December 1992
Skills
Desktop Support, Video Conferencing, Printers, Blackberry, TCP/IP, Active Directory
Education
Northeastern Illinois University 1997 — 1999
BS,
Oakton Community College 1995 — 1997
AS
Community College of USAF 1987 — 1992
Associate of Applied Sciences Degree
CBS Corporation December 2013 - Present
MetLife July 2013 - December 2013
Landesbank Baden-Württemberg February 2013 - June 2013
AIG Global Services March 2011 - November 2012
AIG Asset Management Group June 2009 - February 2011
AIG Investments September 2006 - May 2009
AIG Investments August 2003 - August 2006
AIG Investments February 2003 - July 2003
AIG Investments November 2001 - January 2003
Guardian Life Insurance January 2000 - April 2001
Skills
Data Center, Network Architecture, Virtualization, Storage Architecture, Server Architecture, Operating Systems, Crystal Reports, Cisco Technologies, NetApp, VMware Infrastructure, Citrix, VB.NET, Enterprise Architecture, Storage, SDLC, Cloud Computing, Infrastructure, Disaster Recovery, Firewalls, Servers, Solaris, IT Strategy, Business Continuity, Windows Server, Active Directory, IT Service Management, System Architecture, Integration, Solution Architecture, Network Design, SAN, IT Management, Unix, Information Technology, Infrastructure..., VMware, IIS, VMware ESX, Microsoft Technologies, Security, Windows, Infrastructure Solutions, Network Security, Storage Area Networks, IT Operations, Storage Solutions, ITIL, Vendor Management, High Availability, Cluster
Education
Polytechnic University 1995 — 2000
Bachelor's degree
Xaverian High School 1991 — 1995
SMMJ 1983 — 1991
AIG November 2014 - Present
AIG January 2014 - November 2014
AIG October 2012 - January 2014
IBM July 2011 - September 2012
AIG Global Services November 2010 - July 2011
IBM Global Services June 2007 - March 2010
IBM Global Services February 2005 - May 2007
IBM Global Services May 2002 - January 2005
American Express September 2000 - April 2002
Inmar Enterprises June 1999 - September 2000
Skills
Business Analysis, Business Process, Business Process..., Call Centers, Change Management, Customer Experience, Customer Satisfaction, Data Center, ERP, Finance, Hardware, IT Management, IT Service Management, IT Strategy, ITIL, Information Technology, Infrastructure, Leadership, Management, Networking, Outsourcing, PMO, PMP, Process Improvement, Program Management, Project Delivery, Project Management, Project Portfolio..., Requirements Analysis, Requirements Gathering, Resource Management, Risk Management, SDLC, Servers, Service Delivery, Service Management, Six Sigma, Software Project..., Technical Support, Time Management, Vendor Management, Visio, Windows, Disaster Recovery, IT Operations, Integration, Software Documentation
Education
North Carolina Agricultural and Technical State University 1991 — 1995
Bachelors, Accounting
Experis Finance & Accounting Services November 2013 - Present
AIG Global Services January 2010 - November 2013
AIG Global Services July 2007 - February 2010
AIG Technologies, Inc. April 2003 - July 2007
AIG - OCIO February 2001 - April 2003
Merial Limited (Merck /Aventis Joint Venture) January 1999 - February 2001
Public Service Electric & Gas 1997 - 1999
UJB Financial Service Corp 1990 - 1997
Berkeley Federal Savings & Loan 1986 - 1990
Carteret Savings 1984 - 1986
Skills
Risk Management, Process Improvement, Business Process..., Project Portfolio..., Enterprise Risk..., Change Management, Business Analysis, Program Management, IT Management, Insurance, Risk Assessment, MS Project, Project Management, Business Continuity, PMO, SDLC, Quality Assurance, Sarbanes-Oxley Act, Enterprise Architecture, Information Technology, Leadership, Management, Data Center, IT Strategy, Governance, IT Audit, Disaster Recovery, Strategy, Financial Services, Business Process, Security, PMP, Internal Audit, CISA, Access, Auditing, Outsourcing, Banking, Visio, SAP, IT Service Management, Team Building, Business Intelligence, ITIL, SAS70
Education
University of Phoenix
BSBM, Business Management
Fairleigh Dickinson University-Florham Campus
Bio Major (pre-med), Information Technology, Business, Graduate Courses
Applied Business Technology Corporation (ABT)
Project Management Tools
Arthur Andersen Consulting
Project Management
Computer Processing Institute (CPI)
Programming, Cobol, RPG, OS/DOS JCL, Assembler
IBM
Keane Consulting
Project Management
QAI (Quality Assurance Institute)
QA standards, Testing, Reviews, etc.
SAP
Transpective Corporation
Executive Leadership - For Business Leaders Only I & II
AIG Global Services August 2014 - Present
BLOSOM August 2006 - Present
AIG Global Services May 2012 - August 2014
AIG SunAmerica Financial Group April 2008 - May 2012
QUALCOMM, INC. April 2001 - August 2006
Skills
Visio, Project Management, Vendor Management, Business Analysis, ITIL, IT Management, Data Center, Disaster Recovery, SDLC, Cross-functional Team..., Management, Budgets, PMP, Infrastructure, Networking, Software Documentation, Process Improvement, Risk Management, Telecommunications, IT Strategy, Software Project..., Program Management, Change Management, Testing, Business Intelligence, Requirements Gathering, Requirements Analysis, PMO, Leadership
Education
California State University-San Marcos 2004 — 2006
Bachelor of Business Administration (B.B.A.)
AC
Associate of Arts (A.A.)
CEC Entertainment February 2012 - Present
MetLife March 2011 - January 2012
AIG Global Services January 2011 - July 2011
The Staubach Company/Jones Lang LaSalle November 2008 - December 2010
Microsoft April 2008 - October 2008
ExxonMobil NASC 2000 - 2002
Skills
Firewalls, Information Technology, Networking, Active Directory, Windows Server, Vendor Management, Checkpoint, ITIL, VPN, Network Security, Information Security, System Administration, Technical Support, Servers, Windows XP, XP, Microsoft Exchange, Windows 7, Troubleshooting, Help Desk Support, Citrix, Software Installation, Hardware, Computer Hardware, Lotus Notes
Education
University of North Texas 1990 — 1996
Bachelor's degree, Business Administration, Management and Operations
Spectra Energy February 2014 - Present
Harris Health System July 2013 - February 2014
Baker Hughes December 2011 - July 2013
Technip April 2009 - December 2011
Comsys April 2009 - December 2009
AIG Global Services June 2003 - December 2008
Minute Maid (Coca-Cola Company) 1998 - 2000
Coca-Cola Company 1978 - 2000
The Minute Maid Company 1978 - 2000
The Minute Maid Company 1978 - 1998
Skills
Project Management, Team Building, Process Management, Leadership, Conflict Resolution, Disaster Recovery, PMP, Vendor Management, IT Management, SharePoint, SDLC, ITIL, Business Analysis, IT Strategy, PMO, Project Planning, Visio, Business Continuity, Data Center, Program Management, Project Portfolio..., Risk Management, IT Service Management, Change Management, Management, Software Project..., Integration, Information Technology, MS Project, Enterprise Software, Virtualization, Software Development, Infrastructure, Business Process, Active Directory, Servers, Strategy, Security, IT Operations, Software Documentation
Education
University of Houston-Downtown 1983 — 1988
BS Applied Mathematics, mathematics, computer science
Jesse H. Jones 1967 — 1970
AIG - IT Security Risk and Compliance May 2014 - Present
AIG - IT Security, Risk and Compliance August 2012 - April 2014
AIG Global Services December 2009 - July 2012
IBM May 2009 - October 2009
IBM November 2008 - April 2009
Vanguard March 2007 - September 2008
Hewlett-Packard Global Services August 2005 - September 2006
Convergys June 2004 - July 2005
Skills
CISSP, Web Application Security, Standards Compliance, Security, IT Risk Management, Disaster Recovery, Project Management, Firewalls, CCNA, Networking, Troubleshooting, Wireless, VoIP, Technical Support, Business Analysis, Business Intelligence, Motorola ADSP, CCNP, HP-Network Automation, Netscout - nGenius, Motorola WLAN, Windows Server, Solaris
Education
Bharathidasan University
Bachelor of Engineering (B.E.), Electrical, Electronics and Communications Engineering
AIG Global Services September 2013 - Present
United Airlines July 2012 - July 2013
Sears Holdings Corporation July 2005 - June 2012
ABN AMRO February 1997 - August 2000
Skills
IT Audit, CISA, Networking, Sarbanes-Oxley Act, COBIT, Sarbanes-Oxley, Internal Audit, Retail, Auditing, Risk Assessment, Process Improvement, Microsoft Office, Security, Mainframe, Information Technology, Information Security, SDLC, IT Strategy, Enterprise Risk..., ITIL, Internal Controls, Penetration Testing, Fraud, Disaster Recovery, Vendor Management, Business Continuity, Security Audits, Information Security..., Risk Management, Governance, IT Management, SAS70, IT Operations, Vulnerability Assessment, CISSP, Computer Security, PCI DSS, Business Continuity..., Network Security, ISO 27001, Data Center, Firewalls, Business Process, Enterprise Architecture, PMP, Active Directory, Visio, Business Process...
Education
DeVry University 1991 — 1995
BS CIS, Computer and Information Sciences and Support Services
Blue Cross Blue Shield of Louisiana January 2012 - Present
Strategic Staffing Solutions August 2011 - January 2012
Bellwether Consulting Services January 2008 - January 2012
Hamilton Enterprises (HE) 2010 - 2012
Tata Consultancy Services March 2011 - August 2011
Longevity Consulting September 2010 - February 2011
Computer Generated Solutions, Inc. (CGS) 2007 - 2008
AIG Global Services 2002 - 2007
American International Group (AIG), Office of the CIO 2000 - 2002
Aetna Health Plans - acquired health plan NYLCARE from NYLIFE 1997 - 2000
Skills
Business Process..., Business Process, Vendor Management, Process Improvement, Outsourcing, PMO, Program Management, Integration, ITIL, Project Management, Cross-functional Team..., IT Strategy, SDLC, Management, Strategy, Disaster Recovery, Business Analysis, Governance, Risk Management, Business Transformation, Change Management, Six Sigma, Business Intelligence, PMP, Data Center, Leadership, Enterprise Software, IT Management, Information Technology, Call Center, MS Project, Security, Quality Assurance, Telecommunications, ERP, Visio, Enterprise Architecture, Resource Management, Business Process..., Project Delivery, Business Continuity, Project Portfolio..., IT Service Management, Software Project..., IT Operations, Requirements Analysis, Professional Services, SharePoint, Solution Architecture, Service Delivery
Education
Pace University - Lubin School of Business
MBA, Management Information Systems, Finance
State University of New York at Buffalo - School of Management
BS, Management Information Systems
AIG Global Services March 2013 - Present
AIG Global Services 1990 - March 2013
United States Marine Corps June 1986 - June 1992
National Presort of Houston October 1986 - September 1991
Skills
MCSE, Citrix Certified..., SCCM Administrator, CNE, CompTIA A+ Certification, CNA, Information Technology, LANDesk Administrator, Active Directory, MCP+I, IT Management, Business Analysis, Analysis, Project Management, Troubleshooting, Management
Education
San Jacinto College
System, Networking, and LAN/WAN Management/Manager
Texas Southern University
Criminal Justice/Police Science
AIG Global Services November 2014 - Present
AIG Global Services January 2014 - November 2014
AIG Global Services November 2012 - December 2013
Chartis April 2006 - November 2012
Consorcio Red Uno April 2001 - April 2006
Skills
Routing, LAN Switching, Wireless Networking, Voice System, Videoconference Systems, Vendor Management, Business Casing, Budget, Bill Payment, Team-oriented, Work Under Minimal..., Achieving Results, Hands-on leader, Pro-active Leader, Communicative Skills, Knowledge Sharing, IT Security Assessments, IT Audit, IT Security Policies &..., TACACS+, Service-Now, Help Desk Support, Web filtering, Network Engineering, Network Design, Network Administration, CCNP Certified
Education
Instituto Tecnológico y de Estudios Superiores de Monterrey 1989 — 1994
IEC, Telecomunicaciones
None August 2014 - Present
AIG Global Services May 2010 - August 2014
AIG July 2007 - November 2008
AIG January 2002 - June 2007
Ernst & Young 1984 - 2001
Education
Cornell University
BS, Electrical Engineering
Harvard Business School
MBA, Finance, Accounting and General Management
EMC August 2010 - Present
Nomura Securities October 2009 - August 2010
AIG Global Services April 2009 - August 2010
AIG Global Services April 2009 - October 2009
Glasshouse Technologies January 2007 - January 2009
AIG Global Services 2002 - 2007
AIG Technologies 2002 - 2006
mFormation Technologies 2002 - 2003
inVentiv Health 1996 - 2002
Skills
Data Center, Disaster Recovery, Solaris, ITIL, EMC Networker, Troubleshooting, Data Domain, Tape Libraries, Pre-sales, Enterprise Storage, Professional Services, Deduplication, Service Delivery, Red Hat Linux, Enterprise Software, System Deployment, Unix, Windows Server, Network Security, Hyper-V, Infrastructure, Storage Solutions, Netbackup, Information Technology, Servers, Replication, Storage Management, IT Management, Fibre Channel, HP-UX, Veritas, IT Strategy, Operating Systems, SDLC, Integration, RedHat, AIX, Sun, System Administration, Consulting, VTL, Cloud Storage, Networking, TCP/IP, RHEL, Linux, Technical Support, Virtualization, Storage, Cloud Computing
Education
New Jersey City University 1989 — 1993
Morgan Stanley August 2015 - Present
Bank of America May 2012 - August 2015
AIG August 2011 - May 2012
AIG Global Services April 2004 - September 2011
Greenwich Technology Partners January 1999 - April 2004
Skills
IT Strategy, Application Architecture, Application Lifecycle..., Service Delivery, IT Service Management, Infrastructure..., Solutions Design, IT Enabled Business..., Global Management, Banking, Insurance, Managed Services, Team Leadership, Identity Management, IT Operations, E-commerce, Program Management, Governance, Strategy, Enterprise Software, Vendor Management, Disaster Recovery, ITIL, Leadership, PMO, Professional Services, Risk Management, Outsourcing, Management, Data Center, Internet Banking, Command Centers, Infrastructure, Business Transformation
Education
New York Institute of Technology (NYIT) 2008 — 2010
Master of Business Administration (M.B.A.)
University of Michigan - Stephen M. Ross School of Business
New Jersey Institute of Technology (NJIT)
BS
Veterans Administration 2008 - Present
National Grid April 2008 - September 2008
AIG Global Services 2005 - 2007
TIAA-CREF 1979 - 2004
Skills
IT Service Management, Process Improvement, Continuous Improvement, Change Management, Incident Management, Configuration Management, Event Management, Problem Management, ITIL, IT Management, PMP, Program Management, Process Engineering, Knowledge Management, Budgeting, Customer Service, Operations Management, Strategic Planning, Problem Solving, Team Building, Team Management, Team Leadership, Enterprise Risk..., Enterprise Architecture, Compliance, Consulting, Disaster Recovery, Negotiation, New Business Development, Budgets, Project Management, SDLC, Business Analysis, Vendor Management, Visio, Integration, Information Technology, Management, Leadership, Software Documentation, IT Strategy, Requirements Analysis, Risk Management, Facilities Management
Education
Kingsborough Community College 1976 — 1979
AAS, Data Processing
JHS 211
JHS 211
AIG Global Services June 1990 - Present
Skills
Risk Management, Vendor Management, Financial Analysis, Financial Modeling, Insurance, Financial Reporting, Strategic Planning, Business Analysis, Process Improvement, Business Process..., Outsourcing, Financial Services, Team Leadership, Change Management, SDLC, Project Management, Leadership, Claim, Budgets, Portfolio Management
Education
Fairleigh Dickinson University 1990 — 1994
MBA, Finance
Citigroup January 2013 - Present
AIG Global Services June 2012 - December 2012
AIG Global Services 2003 - June 2012
TXU Business Services March 2000 - June 2003
Skills
Disaster Recovery, Virtualization, Data Center, VMware, Business Continuity, Storage, Solaris, Enterprise Storage, Storage Area Networks, ITIL, VMware ESX, Enterprise Architecture, AIX, Solution Architecture, IT Management, Brocade, High Availability, IBM AIX, NetApp, Operating Systems, SAN, VMware Infrastructure
Education
Texas Wesleyan University 1995 — 1999
Bachelor of Business Administration (B.B.A.), Management Information Systems, General
AIG Global Services March 1998 - Present
Skills
IT Strategy, Vendor Management, Insurance, SDLC, Storage, Disaster Recovery, Enterprise Architecture, IT Management, Cloud Computing, Integration, Business Process..., Management, Leadership, Outsourcing, Requirements Analysis, Business Process, Project Portfolio..., Data Center, Program Management, Software Project..., ITIL, Solution Architecture, PMP, Infrastructure, Risk Management, Business Intelligence, Governance, Security, VMware, Data Warehousing, Virtualization, PMO, Business Continuity, Enterprise Software, IT Service Management, Business Analysis, Change Management, SharePoint, Professional Services, Information Technology, IT Operations, Service Delivery, SaaS
Education
Stevens Institute of Technology 1989 — 1993
Bachelor of Science, Mechanical Engineering
AIG Global Services July 2008 - Present
AIG July 2002 - July 2008
MCSI December 2001 - June 2002
Dot Hill Systems December 1999 - July 2001
Box Hill 1993 - 1999
IBM 1992 - 1993
Education
City University of New York City College 1985 — 1989
BSEE, Electrical Engineering
AIG Global Services January 2013 - Present
American General Corporation - AIG 2008 - Present
AIG Global Services February 1982 - Present
AIG 1982 - 2009
American General Corporation 1990 - 1994
Exxon January 1979 - January 1982
US Navy 1971 - 1973
Skills
BMC Remedy, Unix, Service-Now, Disaster Recovery, Business Analysis, COBOL, ITIL, SharePoint, Vendor Management, Requirements Gathering, Requirements Analysis, Enterprise Architecture, Process Improvement, Software Development, Software Project..., IT Management, Software Documentation, Solution Architecture, SAS, Project Management
Education
University of Houston 1973 — 1978
Bachelor of Business Administration (BBA), Management Sciences and Quantitative Methods
Guilford High School 1962 — 1965
Diploma, General
Matlen Silver April 2013 - Present
Thrupoint INC. October 2010 - Present
Mitchell Martin Inc. January 2013 - April 2013
SUMAR Associates, Inc July 2009 - October 2010
Nomura America Services, LLC. 1999 - October 2010
AIG Global Services August 2008 - June 2009
Nomura Securities December 1999 - July 2008
AIG 2008 - 2008
Sumitomo Bank LTD February 1995 - December 1999
Skills
Vendor Management, Process Improvement, Cross-functional Team..., Management, VoIP, Team Leadership, Telecommunications, Leadership, Business Development, WAN, IP, Business Planning, Business Process, Contract Negotiation, Financial Services, ITIL, Enterprise Software, Project Management, Disaster Recovery, Networking, CRM, IT Strategy, Product Management, Data Center, Testing, Security, PMP, SDLC, Call Centers, Strategy, Business Analysis, Program Management, Start-ups, IT Management, Outsourcing, PMO, Executive Management, Wireless, Information Technology, Infrastructure, Cloud Computing, Integration, Professional Services, SaaS, Managed Services
Education
St. Peter's College 1984 — 1986
BS, Marketing Management
AIG Global Services Program Manager - Problem ManagementAIG Global Services2002 - 2003
Skills
Vendor Management, Process Improvement, SDLC, ITIL, PMO, Problem Management, Program Management, Policy, Business Analysis, IT Strategy, Integration, Human Resources, IT Management, Outsourcing, Service Delivery, Data Center, Governance, SharePoint, Disaster Recovery, IT Service Management
Education
Adelphi University
MBA
AIG Technologies December 2008 - July 2014
AIG Technologies January 2000 - December 2008
AIG Global Services 1991 - December 2008
Skills
Data Migration, IT Strategy, Vendor Management, Disaster Recovery, SharePoint, Web Applications, Web Infrastructure, Websphere, IT Management, Infrastructure, Solution Architecture, SDLC, Business Intelligence, Databases, Data Center, Requirements Analysis, Enterprise Architecture, ITIL, Servers, IT Service Management, Program Management, Unix, Business Continuity, PMP, SQL, Integration, PMO, Security
Education
State University of New York at Stony Brook 1969 — 1973
Whitney Museum of American Art 2013 - Present
Pearson Education 2009 - 2012
AIG Global Services 2008 - 2009
Societe Generale 2007 - 2008
MedPointe Pharmaceuticals 2006 - 2007
SunGard Trading Systems 2002 - 2006
Prudential Financial 2001 - 2002
Goldman Sachs Asset Management 1994 - 2000
Skills
Financial Reporting, GAAP, Financial Statements, Account Reconciliation, IFRS, Revenue Recognition, Financial Analysis, Sarbanes-Oxley, Cash Management, Great Plains Software, Operating Budgets, Financial Forecasting, ERP Oracle, Project Management, SAP ERP, Investment Banking, Fund Accounting, Period End Closing, Board of Directors..., Variance Analysis, Software Implementation, FRx Report Writer, Partnership Accounting, Sales & Use Tax, Financial Policies &..., Technical Accounting..., Process Automation, Loan Compliance, Finance System..., Intercompany..., Executive Reporting, Outsourcing Management, PeopleSoft Financial, Staff Development, International Accounting, Foreign Currency..., Consolidated Reporting, System Migration, General Ledger..., Financial Audits, Non-profits..., Blackbaud
Education
Syracuse University - Martin J. Whitman School of Management
B.S., Accounting
AIG March 2012 - Present
AIG Global Services March 2006 - March 2012
AMERADA HESS CORPORATION May 2005 - March 2006
Skills
Cluster, Data Center, Disaster Recovery, ITIL, Linux, Operating Systems, SAN, Servers, Solaris, Unix, VMware, Veritas Volume Manager, Hardware, Virtualization
Education
New York Institute of Technology 1982 — 1987
BS, Computer Science
AIG Global Services May 2009 - Present
JPMorgan Chase September 2007 - December 2008
AIG December 2004 - August 2007
AIG 2004 - 2007
Prudential Healthcare 1991 - 2000
Skills
Disaster Recovery, Business Continuity, Corporate Communications, Program Management, Change Management, Technical Writing, Newsletters, Management, Data Center, Business Intelligence, Project Portfolio..., Vendor Management, Business Continuity..., Analysis, SDLC, IT Strategy, IT Management, Project Management, Risk Management, Business Analysis, Visio
Education
Fairleigh Dickinson University 1993 — 2000
Master's, Business/Corporate Communications
University of North Carolina at Wilmington 1987 — 1991
Bachelor's, Marketing
LBBW, New York November 2012 - Present
Dexia Credit Local July 2011 - October 2012
AIG Global Services February 2008 - May 2011
AIG Global Investment Group 1999 - 2008
Societe Generale 1995 - 1999
Skills
Disaster Recovery, Data Center, Management, Databases, Infrastructure, Trading Systems, Budgets, Training, .NET, Financial Services, Fixed Income, IT Strategy, Bloomberg, Risk Management, Vendor Management, Asset Management, Portfolio Management, Equities, Business Analysis, Account Management, Asset Managment, Market Data, IT Management, Enterprise Architecture, Security, Microsoft Exchange, SDLC, IT Operations, Business Continuity, Integration
Education
University of Houston 1983 — 1985
Information Technology, Computer Information Systems
Farmingdale State University of New York 1982 — 1983
Computer Information Systems
AIG Global Services November 1986 - Present
Spirit of Excellence - Leadership Guidance, Inc. October 2006 - Present
Skills
ITIL, Vendor Management, Management, Nonprofits, Data Center
Education
Drew University
Master of Divinity (M.Div.)
Somerset Christian College 2008 — 2010
BA, Organizational Leadership
Somerset Christian College 2004 — 2008
ABS, Bibilical Studies c/Creative Leadership
Kean University 2003 — 2003
Certificate, Faith Based Management
Union County College
AAS, Computer Science
AIG Global Services June 2015 - Present
Select Portfolio Servicing October 2014 - June 2015
Texas Office of Attorney General July 2013 - September 2014
TEA November 2011 - April 2013
Bureau Veritas May 2011 - September 2011
Miami-Dade County Public Schools November 2010 - April 2011
Hospira January 2009 - October 2010
Active Health Management September 2007 - December 2008
City of New York July 2006 - September 2007
Skills
Microsoft SQL Server, OLAP, Databases, Windows 7, Sybase, Performance Tuning, Security, Unix Shell Scripting, PL/SQL, SSIS, Data Warehousing, ETL, SSRS, Oracle, T-SQL, SQL
Education
Jawaharlal Nehru Technological University
Bachelor of Technology (B.Tech.), Electrical, Electronics and Communications Engineering
Johnson & Johnson May 2014 - Present
Tower Group Companies January 2013 - April 2014
i3 Solutions Group August 2012 - January 2013
AIG Global Services January 2010 - July 2012
AIG Global Services August 2007 - April 2010
AIG Technologies July 2006 - August 2007
AIG Technologies April 2003 - July 2006
American Town Network 2000 - 2003
Entertainment Weekly 1999 - 2000
Entertainment Weekly 1998 - 1999
Skills
Infrastructure..., Incident Management, Management, Global IT Operations, Vendor Management, IT Management, Outsourcing, Data Center, IT Service Management, Change Management, Infrastructure, ITIL, Cross-functional Team..., Command Center, CRM, Process Improvement, Servers, Business Intelligence, Service Delivery, Disaster Recovery, Managed Services, Strategy, IT Strategy, PMO, Business Continuity, Technical Support, IT Operations, Project Management, Program Management, Call Centers, System Deployment, Enterprise Architecture
Education
Ithaca College 1985 — 1989
BFA
Insight Global February 2014 - Present
AIG Global Services June 2008 - February 2014
Novartis Pharmaceuticals 2004 - 2008
Prudential Financial 1997 - 2004
The Chase Manhattan Bank 1995 - 1997
JP Morgan 1993 - 1995
Salomon Brothers 1992 - 1993
NYNEX ALLINK 1989 - 1992
Coopers & Lybrand Consulting 1987 - 1989
City College of New York School of Engineering 1985 - 1987
Education
City University of New York City College 1983 — 1986
BS
AIG Global Services August 1994 - Present
AIG Global Services 1994 - Present
AIGGS December 2008 - December 2009
AIG October 2005 - November 2009
Engelhard Corporation 1988 - 1994
Skills
Vendor Management, Outsourcing, ITIL, IT Service Management, Mainframe, Visio, IT Management, Process Improvement, Change Management, Infrastructure, Business Analysis, SDLC, Solution Architecture
Education
Middlesex County College 1981 — 1985
Computer Science
Cedar Ridge 1977 — 1983
Modis, Inc. July 2013 - Present
AIG Global Services December 2004 - May 2013
Citigroup March 1995 - October 2004
British Airways 1993 - 1994
Skills
IP, WAN, Infrastructure..., VoIP, Avaya, Unified Communications, SIP, Technical Documentation, Document Review, Project Planning, Financial Analysis, Automotive Repair, Sailing, Contact Centers, Vendor Management, Cisco Technologies, Telecommunications, Software Documentation, Data Center, Video Conferencing, Project Management, Governance, MS Project, Project Engineering, Archaeology, Automotive Restoration, Bicycle Repair, Virtual Networks, Radio Producing, Radio Broadcasting, Purchase Orders, Process Optimization, Firewalls, Customer Insight, Network Architecture, CRM, IT Strategy, IT Management, ITIL
Education
Fairleigh Dickinson University 1988 — 1993
MBA, Finance, 3.75
Drew University 1978 — 1979
Bachelor of Arts (B.A.), Anthropology/Archaeology, 3.5
Pace University 1975 — 1977
English, Economics, 3.7
Lehigh University 1972 — 1974
Engineering/Economics
AIG Global Services January 2011 - Present
AIG Global Services August 2001 - April 2011
VALIC 1995 - 2000
American General 1992 - 1995
Skills
Process Engineering, Service Desk, IT Service Management, BMC Remedy, Change Management, ITIL, Continuous Improvement, Process Improvement, Knowledge Management, IT Management, Business Analysis, Requirements Analysis, Program Management, Incident Management, Budgeting, Service Management
Education
The American College 1989 — 1992
ChFC
University of Houston 1983 — 1986
MBA, Finance, Accounting
Houston Baptist University 1979 — 1983
BA, Business Management, Psychology
Structure Tone April 2013 - Present
Skanska USA November 2011 - March 2013
The TLM Group October 2006 - November 2011
AIG Technologies January 1997 - October 2006
AIG 1997 - 2006
AIG Global Services 1997 - 2006
US Navy July 1973 - December 1996
Skills
Facilities Management, Construction Management, Data Center, Program Management, Construction, Contract Management, Project Management, Project Planning, Value Engineering, Engineering, Infrastructure, Project Estimation
Education
Chapman University 1981 — 1983
BS EE, Computer Systems
AIG Global Services April 1993 - Present
Crum & Forster February 1983 - February 1993
Skills
Mainframe, JCL, Visio, Disaster Recovery, Change Management, Troubleshooting, CA-1, CA-11, Problem Solving, Excel, Word, IDCAMS, Jobscan, CA-7, SAS Programming, REXX programming, Batch Automation, ISPF Dialog Manager, Custom Panel Systems -..., ISRSUPC, CA-11 administration, CA-7 administration, Dynamic JCL builds..., CA-7 Global Variables, CA-7 Driver Procs, CA-7 #JI #JO statements..., CA-7 database..., CA-7 monitoring batch..., CA-7 monitoring Custom..., IBM Utilities, CLIST programming, Endevor - user -..., Custom Date Table..., CA-7 dataset triggering..., CA-7 external job...
Education
County College of Morris
Starr Companies April 2015 - Present
Four L Technology, Inc January 2000 - Present
HireGenics March 2014 - September 2014
AIG Global Services May 2007 - January 2014
AIG Technology July 2002 - May 2007
Pride Technologies May 1998 - May 2002
Pure Logic May 1997 - May 1998
Complete Management, Inc May 1996 - May 1997
Multex.com, Inc. January 1996 - April 1996
Skills
Disaster Recovery, Project Management, Active Directory, Windows Server, Servers, ITIL, VMware, Citrix, VMware ESX, Virtualization, Data Center, Storage Management, Project Coordination, Business Analysis, Technical Support, Business Process..., Customer Service, IT Management, IT Operations, Vendor Management, IT Service Management, System Administration, Business Continuity, IT Strategy, Networking, Hardware, Operating Systems, Software Installation, Troubleshooting, Computer Hardware, System Deployment, Infrastructure
Education
New Jersey Institute of Technology 2010 — 2015
BS, •Management Information Systems
CUNY New York City College of Technology 1995 — 1998
AAS, Computer information
AIG GLOBAL Services August 2007 - Present
SANZ Inc 2000 - 2007
CPS Systems 1990 - 2000
Skills
Legato Networker, Avamar
Education
Guthrie High School 1979 — 1982
Guthrie High School 1979 — 1982
Oklahoma State University
Merritt Consulting, LLC September 2010 - Present
AIG Global Services 2008 - 2010
AIG Technologies 2005 - 2010
Travelers January 1995 - December 2004
Skills
Data Center, Telecommunications, IT Management, Vendor Management, Integration, Management, IT Service Management, ITIL, PMO, Strategy, Infrastructure, Leadership, Team Management, Project Planning, Information Technology, IT Strategy
Education
Brown University
BS, BA, Engineering, Literature
University of Pennsylvania
MS, Engineering-Computer Science