Alliance Claims Solutions
Industry: Insurance company
DescriptionFounded: 1989 Parent organization: Safelite
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Alliance Claims Solutions Employees
ETS (formerly Erb's) April 2015 - Present
ETS (formerly Erb's) May 2013 - Present
StratosFour, Inc. October 2006 - February 2013
Spindustry Training February 2003 - August 2006
Alliance Claims Solutions December 2001 - January 2003
McLeod USA 1996 - 2001
Skills
Vendor Management, Public Relations, Editing, Customer Communication, Employee Management, Desktop Publishing, Coaching, Training, Management, Customer Satisfaction, Customer Retention, Marketing Communications, Social Media Marketing, Social Media, Strategic Planning, Marketing Strategy, Team Leadership, Team Building, Project Management, Advertising, Account Management
Education
Kirkwood Community College 1989 — 1990
Associate of Arts, Business Management
Vspec - Vehicle Claim Specialists January 2014 - Present
Driven Solutions February 2010 - December 2013
American Towing Alliance February 2006 - January 2010
Alliance Claims Solutions 2005 - 2006
Diamond Triumph Auto Glass 2002 - 2004
Enterprise Rent-A-Car 1994 - 1999
Skills
Sales Management, Account Management, Negotiation, New Business Development, Operations Management, Contract Negotiation, Sales, Sales Operations, Sales Process, P&L Management, Business Development, Direct Sales, B2B, Team Building, Customer Retention, Selling
Education
Texas Tech University - Rawls College of Business 1987 — 1992
BBA, Marketing
Cherry Creek High School
African Studies Association March 2013 - Present
Council on Foreign Relations November 2011 - March 2013
Global Health Governance Journal April 2010 - October 2012
Whitehead Journal of Diplomacy and International Relations June 2010 - July 2011
Council on Foreign Relations January 2011 - May 2011
International Law Society February 2010 - May 2011
Permanent Mission of Saudi Arabia to the United Nations August 2010 - December 2010
Teaching and Learning Technology Center January 2010 - August 2010
Whitehead Journal of Diplomacy and International Relations August 2009 - June 2010
Alliance Claims Solutions June 2009 - August 2009
Skills
Research, Fact-checking, International Relations, Editing, Public Speaking, Quantitative Research, Community Outreach, Global Health, Politics, Economics, Foreign Policy, Social Media, Political Science, Policy Analysis, Diplomacy
Education
John C. Whitehead School of Diplomacy and International Relations, Seton Hall University 2009 — 2011
Master of Arts, Diplomacy and International Relations
Lake Forest College
Bachelor of Arts, Politics and International Relations (double
Specializations
Africa, International Law
Automotive Insights August 2011 - Present
Catastrophe Solutions International April 2011 - Present
Dent Zone International January 2007 - April 2011
Alliance Claims Solutions January 2004 - June 2006
Dent Wizard International 1993 - 2003
Maritz Inc. 1987 - 1992
Vail Daily Newspaper December 1982 - January 1987
Skills
Automotive, Sales Management, New Business Development, Account Management, Process Improvement, Team Building, Strategic Planning, Sales, Automobile, Cold Calling, Sales Operations, Customer Retention, Marketing, Sales Process, Management, B2B, Training, Customer Satisfaction, Selling, Market Planning, Business Planning, Marketing Strategy, Negotiation, Insurance, Profit
Education
University of Missouri-Columbia 1977 — 1982
BA Journalism, Journalism
Cedar Rapids Area Convention & Visitors Bureau September 2015 - Present
Meetings Focus February 2012 - September 2015
Alliance Claims Solutions May 2008 - September 2011
Go Brands, LLC December 2005 - September 2007
Skills
Marketing Strategy, Online Marketing, Market Planning, Product Marketing, Direct Sales, Inside Sales, Marketing Communications, Social Media Marketing, Advertising, Trade Shows, Direct Marketing, Public Relations, Lead Generation, Email Marketing, Marketing, B2B Marketing, Integrated Marketing, Copywriting, Event Planning
Education
Mount Mercy University 2006 — 2009
Bachelor of Applied Science (BASc), Marketing
Kirkwood Community College 2004 — 2006
Associate of Arts (AA), Marketing/Marketing Management, General
Girl Scouts of Eastern Iowa & Western Illinois August 2012 - Present
Girl Scouts of Eastern Iowa and Western Illinois 2011 - February 2013
Cedar Falls Community School District March 2011 - June 2012
Alliance Claims Solutions May 2007 - August 2010
Skills
Coaching, Leadership, Nonprofits, Customer Service, Event Planning, Community Outreach, Public Speaking
Education
University of Northern Iowa 2007 — 2012
Family Services, Family Services, Coaching, Senior
Exercisabilities Physical Therapy and Fitness May 2015 - Present
University of Saint Mary June 2012 - May 2015
Great River Health Systems June 2014 - August 2014
Serc Physical Therapy January 2013 - March 2013
Providence Medical Center October 2012 - December 2012
Mount Mercy University August 2008 - May 2012
Alliance Claims Solutions May 2010 - September 2010
Skills
Organization, Time Management, Reliability, Teamwork, Team Management, Athletic Performance, Competitive, Physical Therapy, Fitness, CPR Certified, Leadership, Microsoft Excel, Event Planning, Rehabilitation, Public Speaking, Customer Service, Microsoft Word
Education
Mount Mercy University 2008 — 2012
Bachelor of Science (BS) in Biology, Minor in Psychology
Transamerica April 2014 - Present
Transamerica Financial Solutions September 2013 - Present
hibu September 2013 - October 2013
Alliance Claims Solutions January 2001 - January 2013
Skills
Performance Management, Strategic Planning, Organizational..., Employee Relations, Training, Leadership Development, Project Management, Talent Management, Sourcing, Recruiting, Leadership, Employee Benefits, Human Resources, Team Building, Hiring, Change Management, Employee Engagement
Education
Kirkwood Community College
LimoLink December 2004 - Present
Alliance Claims Solutions 1999 - 2004
Skills
Account Management, Coaching, Sales, Customer Service, Team Building, Leadership Development, Sales Management, Process Improvement, Public Speaking, Strategic Planning, Negotiation, Team Leadership, Training, Employee Relations, Change Management, Public Relations, Customer Satisfaction, Leadership, Contract Negotiation, Time Management, New Business Development, Recruiting, Operations Management, Marketing, Human Resources, Management, Call Centers, Teamwork, Event Planning
Education
University of Iowa 1983 — 1985
BA, English Literature
John F Kennedy High School
Bright Horizons 2015 - Present
Real Goods Solar, Inc. June 2013 - March 2015
Safelite AutoGlass January 2010 - June 2013
JC's Glass March 2008 - December 2009
Alliance Claims Solutions December 2005 - March 2008
Alliance Claims Solutions December 2004 - December 2005
Alliance Claims Solutions December 2003 - December 2004
Skills
Call Center..., Call Centers, Customer Service, Customer Service..., English, Fundraising, Leadership, Marketing, Product Development, Quality Assurance, Strategic Planning, Customer Experience, Management, Microsoft Excel, Microsoft Office, PowerPoint, Team Leadership
Education
Kaplan University-Cedar Rapids Campus 2008 — 2011
Bachelor of Business Administration (BBA), Business Administration and Management, General, 3.98 GPA
Alliance Claims Solutions August 2011 - Present
Skills
Customer Service, Collaborative Problem..., Empathy, Communication Skills, Microsoft Office, Typing, Organization, Creative, Positive Team Player
Education
Iowa State University
Bachelor of Science (BS), English
hibu February 2014 - Present
Walmart July 2010 - February 2014
ACT May 2013 - October 2013
Alliance Claims Solutions September 2009 - May 2010
Kelly Services January 2009 - September 2009
Yell Adworks Ltd August 2008 - November 2008
Pindar plc October 2007 - August 2008
Skills
Technical Writing, Editing, Document Management, Writing, RoboHelp, Visio, Photoshop, Copy Editing, Technical Documentation, Compliance, Microsoft Office, Open Office, PowerPoint, Microsoft Word, Illustrator, Proposal Writing, Copywriting, English grammar
Education
University of Central Arkansas 1999 — 2004
Bachelor of Arts (B.A.), Writing, General