Central West Community Care Access Centre
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Central West Community Care Access Centre Employees
Halton Region March 2015 - Present
Redpath Sugar - ASR Group June 2012 - February 2015
Central West Community Care Access Centre January 2011 - June 2012
HRPA Grand Valley Chapter June 2010 - June 2012
Guelph Chamber of Commerce June 2009 - December 2010
Hitachi Construction Truck MFG. Ltd March 2006 - September 2010
Garda of Canada March 2005 - March 2006
Participation House Waterloo January 2000 - January 2005
Participation House Waterloo January 1998 - January 2000
Guelph Wellington Association for Community Living January 1994 - January 1998
Skills
Employee Relations, Organizational..., Employment Law, Conflict Management, HRIS, Compensation, Labor Relations, Change Management, HR Strategy, Talent Management, Human Capital Management, Deferred Compensation, Personnel Management, Employee Benefits, Recruiting, Onboarding, Human Resources, Performance Management, Employee Training, Training, Leadership, Policy, Sourcing, Process Improvement, Strategic Planning, Job Descriptions, Management, Union, Workforce Planning, Strategic HR, Program Management, New Hire Orientations, Strategy, Talent Acquisition, HR Policies, Payroll, Grievances, Organizational..., Succession Planning, Benefits Administration, Interviews, Employee Engagement, Compensation & Benefit, Conflict Resolution, HR Consulting, Applicant Tracking..., Employer Branding, Career Development, Industrial Relations, Job Evaluation
Education
York University - Osgoode Hall Law School 2013 — 2014
Master's Degree
Conrad Grebel University College, University of Waterloo 2010 — 2012
Certificate in Conflict Management and Mediation - Advanced
University of Windsor 2005 — 2007
Masters of Business Administration (M.B.A)
Conestoga College 1995 — 1997
Certificate
Wilfrid Laurier University 1993 — 1997
BA
Appreciation Events Phoenix October 2011 - Present
OfficeTeam 2010 - Present
Central West Community Care Access Centre March 2011 - September 2011
Cellular Point April 2010 - March 2011
Education
University of Toronto 2012 — 2012
Post Graduate Certificate
University of Toronto 2011 — 2012
Post Graduate Certificate
Nipissing University 2006 — 2011
Bachelor of Arts (B.A.)
Newcap Radio May 2015 - Present
Central West Community Care Access Centre May 2015 - August 2015
Wilfrid Laurier University August 2014 - April 2015
CIBC May 2014 - August 2014
Gap Inc./Old Navy December 2010 - June 2014
Wilfrid Laurier University September 2013 - May 2014
Ontario Ministry of Education June 2013 - August 2013
TJX Canada/Winners Merchants International L.P. April 2011 - August 2011
Skills
Writing, Microsoft Office, Editing, Social Media, Research, Marketing Communications, Web Content Management, Organizational..., Meeting Scheduling, Critical Thinking, Customer Service, Highly detail oriented, Public Speaking, Leadership, Marketing, Corporate Communications, Change Management, Time Management, Teamwork, Communication, Microsoft Word
Education
Humber College 2015 — 2016
Events Management Certificate
Wilfrid Laurier University 2011 — 2015
Bachelor of Arts (BA), Communication and Media Studies
CBI Home Health Ontario - CBI Health Group November 2013 - Present
Central West Community Care Access Centre October 2011 - November 2013
Mississauga Halton LHIN April 2011 - October 2011
Mississauga Halton Local Health Integration Network 2009 - 2011
Mississauga Halton LHIN 2008 - 2009
Ministry of Health and Long-Term Care 2005 - 2006
Trillium Health Centre 2003 - 2006
Skills
Healthcare, Change Management, Strategic Planning, Problem Solving, Research, Program Development, Customer Relations, Performance Management, Process Improvement, Planning, Policy, Team Building, Leadership Development, Risk Management, Contract Negotiation, Contract Management, Quality Improvement, Project Planning, Clinical Research, Customer Service, Healthcare Management, Hospitals, Leadership
Education
University of Toronto 2004 — 2006
MHSc, Health Administration
McMaster University 1998 — 2000
MSc, Kinesiology and Exercise Physiology
McMaster University 1994 — 1998
BKin, Bachelor of Kinesiology
Association of Ontario Health Centres July 2012 - December 2012
Central West Community Care Access Centre June 2011 - December 2011
Rogers Communications September 2009 - May 2011
Skills
SLA, Performance Management, Contract Management, Vendor Management, Process Improvement, Sla
Education
Laurentian University - Algoma University College 2011 — 2014
BBA Hon, Business Administration - HR major
George Brown College 2004 — 2007
Business Administration Management 3 year Diploma
The Dorothy Ley Hospice January 2015 - Present
Nurse Next Door September 2013 - December 2014
Student Health Services, University of Toronto August 2012 - April 2013
Central West Community Care Access Centre 2008 - 2012
Region of Peel 2007 - 2008
Peel Community Care Access Centre 2004 - 2007
Peel Commmunity Care Access Centre 1999 - 2004
Credit Valley Hospital 1991 - 1999
Education
Roberts Wesleyan College
BScN, Nursing
Seneca College of Applied Arts and Technology
International Health Diploma, Communicable Diseases, Maternal & Child Health
Sheridan College June 2013 - Present
Central West Community Care Access Centre May 2011 - June 2013
London Health Sciences Centre 2006 - 2011
City of Mississauga 2002 - 2006
Skills
Leadership Development, Talent Management, Change Management, Organizational..., Coaching, Strategic Planning, Team Building, Executive Coaching, Process Improvement, Employee Engagement, Organizational..., Policy, Workshop Facilitation, Succession Planning, Employee Relations, Performance Management, Leadership, Training, Human Resources, Conflict Resolution, Performance Improvement, Healthcare, 360 Feedback, Management Development, Onboarding, Emotional Intelligence, Workforce Planning, MBTI, Culture Change, Employee Training, Organizational Design, New Hire Orientations, Organizational Learning, Executive Development, Training Delivery, Needs Analysis, Learning Management, Interviews, Adult Education
Education
Saint Joseph's University 2013 — 2016
Master of Science (M.Sc.), Organizational Development/Psychology
Coaches Training Institute 2009 — 2012
Co-Active trained coach
Brock University 1998 — 2001
Masters Degree, Education
University of Guelph 1989 — 1993
B.A (Honours), Political Science
Central West Community Care Access Centre September 2009 - Present
Central West Local Health Integration Network 2011 - 2012
Mississauga Halton Community Care Access Centre 2007 - 2009
Halton CCAC 2005 - 2007
Credit Valley Hospital 2003 - 2005
Credit Valley Hospital 1998 - 2003
Skills
Healthcare Management, Quality Improvement, Change Management, Home Care, Program Development, Leadership Development, Program Management, Acute Care, community care, Process Improvement, Case Managment, Nursing, Clinical Research, Healthcare, Healthcare Information..., Leadership, Hospitals, Case Management
Education
University of Toronto 2003 — 2009
Master's of Nursing, Nursing
McMaster University
Leadership and Management Certificate Program, Health/Health Care Administration/Management
Sheridan College 1998 — 1999
Certificate of Emergency Nursing, Nursing
Ryerson University 1993 — 1997
BScN, Nursing
Region of Peel September 2007 - Present
Central West Community Care Access Centre June 2003 - September 2007
The Hospital for Sick Children January 2002 - June 2003
Sheridan College January 2002 - September 2002
College Prospects of America, Inc September 1996 - June 1999
Skills
Healthcare, Public Health, Infectious Diseases, Nursing, Leadership, Coaching, Infection Prevention..., Change Management, Epidemiology, Population Health, Health, Interviewing, Case Management, Pediatrics, Budgeting
Education
University of Guelph 2013 — 2015
Master's degree, Leadership
University of Windsor 1985 — 1989
Bachelor of Science, Nursing
Central West Community Care Access Centre 2012 - 2013
Mississauga Halton Community Care Access Centre July 2009 - August 2012
Mississauga Halton Community Care Access Centre October 2004 - June 2009
Department of Veterans Affairs September 2003 - September 2004
Skills
Quality Improvement, Healthcare, Hospitals, Healthcare Management, Healthcare Information..., Home Care, Nursing, Case Managment, Clinical Research, Informatics, Performance Improvement, Program Development, EMR, EHR, Healthcare Consulting, Cross-functional Team..., Meditech, Change Management, Program Management, Policy, Process Improvement, Nonprofits, Performance Management, Quality Management, Health Policy, Patient Safety, Health Promotion, Public Health, Case Management, Disease Management
Education
University of Toronto 2013 — 2015
Master's in Health Sciences, Health/Health Care Administration/Management
York University 1999 — 2003
BScN (Hons.), Nursing
Georgian College 1998 — 2000
Nursing Education
Streetsville Secondary School 1993 — 1998
High School
Canada Health Infoway July 2012 - Present
Central West Community Care Access Centre March 2012 - July 2012
Victorian Order of Nurses (VON) October 2010 - December 2011
CCIM June 2008 - October 2010
LAL and Stephen Murray January 2005 - December 2008
Canadian Anaesthesiologists' Society April 2008 - June 2008
Ministry of Community Safety and Correctional Services September 2007 - April 2008
Ministry of Finance August 2004 - September 2007
Department of National Defence May 2002 - August 2004
Department of Justice May 2001 - September 2002
Skills
Corporate Communications, Event Planning, Government Relations, Public Engagement, Community Outreach, Social Media, Strategic Communications, Public Relations, Media Relations, Writing, Government, Event Management, Public Speaking, Non-profits, Editing, Strategic Planning, Blogging, Newsletters, Advertising, Social Media Marketing, Internal Communications, Press Releases, Facebook, Fundraising, Marketing Communications, Leadership, Management, Marketing, Crisis Communications, Proposal Writing
Education
George Brown College 2012 — 2012
Culinary Arts
George Brown College 2008 — 2012
Journalism
University of Toronto 2010 — 2010
Freelance Feature Writing
University of Ottawa 2000 — 2004
Bachelor, Social Sciences Sociology
Dufferin-Peel Catholic District School Board September 2008 - Present
Central West Community Care Access Centre May 2003 - Present
Peel Regional Board of Approved Basketball Officials June 2014 - Present
Canadian Interuniversity Sport 2002 - 2007
Skills
Teaching, Event Planning, Fundraising, Coaching, Educational Leadership, Classroom, Curriculum Development, Tutoring, Basketball, Leadership, Basketball Coaching, Curriculum Design, Program Development, Staff Development, Community Outreach, Public Speaking, Social Media, Sports
Education
Wilfrid Laurier University 2002 — 2007
Bachelor's Degree, Geography and Communication Studies with a French Minor
Queensland University of Technology 2007 — 2008
Graduate Diploma in Education, Education
Silverthorn Collegiate Institue 1998 — 2002
High School
Central West Community Care Access Centre January 2009 - Present
William Osler Health Centre January 2001 - Present
Humber college January 2007 - February 2009
Sheridan College January 2006 - February 2009
Surrey Memorial Hospital September 2000 - 2001
Skills
Nursing Education, Adult Education, Teaching, Rehabilitation, Cpr Certified, Public Health, Healthcare, Adults, Hospitals, Curriculum Development, Mental Health, Case Managment, Higher Education, Emergency Services, Lecturing, Case Management, Healthcare Management, Nursing, Quality Improvement, Patient Safety, Program Development, Clinical Research, CPR Certified
Education
Ryerson University
Bachelor of Nursing, Registered Nursing, Nursing Administration, Nursing Research and Clinical Nursing
University of Toronto
Bachelor of Science (B.Sc.), Biology
Ally Financial February 2014 - Present
Central West Community Care Access Centre November 2010 - February 2014
University Health Network April 2010 - 2012
University of North Texas September 2005 - 2009
Skills
SAS 9x, SAS/SQL, Data Mining, SQL Server, SQL*Plus, SQL, Excel, SAS Enterprise Miner, SAS Enterprise Guide, SAS/STAT, Predictive Modeling, STATA, SAS, Microsoft SQL Server, SAS programming, Microsoft Excel, SPSS, Data Analysis, Business Intelligence, Statistical Modeling, Logistic Regression, Data Warehousing, Stata, S-Plus, Quantitative Analytics, Statistics, R, Time Series Analysis, Data Modeling, Databases, Healthcare Information..., Business Analysis, T-SQL, Analytics, Survival Analysis, Access, ETL, Business Analytics, Analysis, Business Objects, Biostatistics, Econometrics, Epidemiology, Informatics, Data Integration, Public Health, Predictive Analytics, Business Intelligence..., SAS Programming
Education
University of North Texas 2007 — 2009
MS in Applied Economics, Applied Economics
University of North Texas 2005 — 2007
Master of Science (M.S.), Economic Research (Econometrics)
Tribhuvan University
MA, Economics
Tribhuvan University
Bachelors Degree, Business Study
Central West Community Care Access Centre August 2014 - Present
Central West Community Care Access Centre October 2011 - August 2014
Credit Valley Hospital 2009 - 2011
Credit Valley Hospital 1999 - 2009
Skills
Strategic Planning, Change Management, Coaching, Healthcare leadership
Education
McMaster University 2005 — 2011
MBA, Business
The University of Western Ontario 1985 — 1987
M.Cl.Sc, Communication Sciences and Disorders, General
The University of Western Ontario 1981 — 1985
B.Cl.Sc, Communication Disorders
Canadian Tire November 2013 - Present
Engineering Solutions.com Inc. May 2000 - Present
Canadian Tire May 2012 - October 2013
Central West Community Care Access Centre June 2012 - June 2013
Ontario Association of Community Care Access Centres June 2009 - June 2012
Central West Community Care Access Centre November 2006 - June 2012
Canadian Tire July 2010 - April 2012
DNS Display Industries April 2010 - June 2010
Canadian Tire - Supply Chain Major Projects October 2006 - March 2009
Professional Engineers Ontario January 2005 - December 2006
Skills
Project Management, Change Management, Program Management, PMP, Process Improvement, Strategic Planning, Business Analysis, Vendor Management, Project Portfolio..., Cross-functional Team..., MS Project, PMO, Business Strategy, Strategy, Risk Management, Integration, Product Development, Leadership, Governance, Management, Team Building, Six Sigma, Manufacturing, Continuous Improvement, Quality Assurance, Training, Team Leadership
Education
Rotman School of Management 2010 — 2011
Directors Education Program - DEP 32
International Institute of Learning 2008 — 2009
APMC, Advanced Project Management Certification
Schulich Executive Centre 2004 — 2004
Managing Information Technology Projects Effectively
Smart Systems for Health 2004 — 2004
Chief Privacy Officer Training
University of Toronto Continuing Education 1995 — 1996
PMP, Project Management
JIT Institute of Technology 1987 — 1987
Just-in-Time Manufacturing & Finance
Queen's University 1976 — 1980
B.Sc., EE (Electronics Engineering)
IBM April 2011 - Present
Central West Community Care Access Centre October 2010 - March 2011
Greater Toronto Airports Authority February 2010 - October 2010
Loblaw Companies August 2008 - January 2010
Resolve Corporation April 2008 - August 2008
Microsoft March 2008 - June 2008
Sun Life Financial April 2006 - March 2008
Tier-Fore Inc. January 2003 - April 2006
Pricewaterhousecoopers September 1992 - January 2001
Coopers & Lybrand Consulting 1992 - 2001
Education
Middlesex University 1986 — 1989
MBA
Haileybury School 1974 — 1979
City of Toronto December 2012 - November 2013
Central West Community Care Access Centre March 2008 - August 2012
City of Brampton June 2006 - March 2008
City of Toronto September 1999 - June 2006
Carlton Cards May 1990 - September 1999
Air Canada & Wardair 1980 - 1986
Skills
Change Management, Training Delivery, Project Management, Organizational..., Leadership Development, Strategic Planning, Team Building, Communication Skills, Training Programme..., CODI, Focus Groups, Group Dynamics, Coaching, Presentation Development, Presentation Design, Program Development, Organizational..., SharePoint, Program Evaluation, Performance Management, Adult Education, Competency Framework..., Team Facilitation, Employee Engagement, Event Planning, Blended Learning, Halogen eAppraisal, Consultative Approach, Airlines, Lifelong Learning, Customer Experience, Program Management, 360 Feedback, Human Resources, Process Improvement, Organizational Learning
Education
Canadian Organization Development Institute - CODI 2009 — 2009
Organization Development and Change Intensive Certificate Program
Ryerson University
Human Resources Management diploma
Ryerson University
Social Services diploma
Rogers Communications February 2015 - Present
Rogers Communications March 2013 - January 2015
Rogers Communications September 2011 - March 2013
Central West Community Care Access Centre September 2010 - August 2011
Canadian Institute for Health Information September 2008 - August 2009
Cognizant Technology Solutions June 2004 - September 2008
Polaris Software Lab October 2003 - May 2004
Skills
Business Process..., Consulting, Business Analysis, SDLC, Business Intelligence, Requirements Gathering, Requirements Analysis, Data Warehousing, SQL, Software Project..., Data Analysis, Teradata, ETL, IT Strategy, Program Management, Business Requirements, Healthcare Information..., Analysis, Analytics, Change Management
Education
University of Toronto - Rotman School of Management 2009 — 2011
MBA, Business
Visvesvaraya Technological University 1999 — 2003
Bachelors, Information Science & Engg.
Patna University 1996 — 1998
Physics, Maths
Central West CCAC, Headwater Health Care Centre, William Osler Health System August 2014 - Present
Central West Community Care Access Centre November 2010 - July 2014
Central West Community Care Access Centre June 2011 - October 2011
PwC 2006 - October 2010
Ontario Genomics Institute 2002 - 2006
BearingPoint 1998 - 2000
Health Services Restructuring Commission 1996 - 1999
Ontario Ministry of Health and Long-Term Care 1995 - 1996
Sunnybrook Health Sciences Centre 1994 - 1995
Skills
Healthcare, Change Management, Performance Improvement, Strategic Planning, Process Improvement, Budgeting, Organizational..., Management Consulting, Program Management, Quality Management, Business Process..., Coaching, Performance Management, Mentoring, Research, Health, Problem Solving, Healthcare Management, Strategy Development, Hospitals, Analysis, Planning, Writing, Biotechnology, Non-profits, Operations Management, Risk Management, Data Analysis, Team Building, Process Engineering, Program Development, Business Strategy, Staff Development, Public Sector, Budgets, Healthcare Information..., Healthcare Consulting, Health Policy, Contract Negotiation, Cross-functional Team..., Project Management, Quality Improvement, Home Care, Nonprofits, Strategy, Business Analysis, Governance, Workshop Facilitation, Training, Project Portfolio...
Education
Rotman School of Management 2013 — 2013
Advanced Health Leadership Program
McMaster University 1986 — 1992
MBA, Marketing
University of Toronto 1981 — 1985
B.Sc., Biology
Ontario Ministry of Government and Consumer Services October 2015 - Present
Central West Community Care Access Centre November 2014 - October 2015
WIS International October 2012 - January 2014
WIS International June 2011 - October 2012
Skills
Time Management, Recruiting, Management, Interviews, Microsoft Word, Human Resources, Microsoft Office, Customer Service, Data Entry, Captivate, PowerPoint, Employment Law, Occupational Health, Outlook, Safety, Employee Relations, Microsoft Excel, Teamwork, HRIS Database Management, Leadership
Education
Humber College 2014 — 2014
Human Resources Management Post-Graduate Diploma
University of Toronto - University College 2007 — 2011
Honours Bachelor of Arts, Women's Studies and History
Michael Power St. Joseph's High School 2003 — 2007
International Baccalaureate Diploma, Core French Certificate
Centric Health April 2015 - Present
Central West Community Care Access Centre March 2014 - April 2015
Trillium Health Partners August 2009 - March 2014
Skills
Clinical Research, Healthcare, Oncology, Medicine, Team Building, Customer Service, Leadership, Cancer, Microsoft Excel, Time Management, Medical Imaging, Teamwork, Team Leadership, Hospitals, Lean Six Sigma, Management, Strategic Planning, Business Analysis, Analysis, Training, Public Speaking
Education
Sheridan College 2014 — 2015
Post Graduate Business Process Management
York University 2009 — 2013
Bachelor of Arts (B.A.), Honors/degree
RamSoft August 2015 - Present
Gevity December 2011 - July 2015
ABEL Med November 2011 - December 2011
Cancer Care Ontario September 2010 - December 2010
Cancer Care Ontario January 2010 - April 2010
Central West Community Care Access Centre May 2009 - August 2009
Perth District Health Unit June 2008 - September 2008
Skills
eHealth, Informatics, Healthcare Information..., Visio, Healthcare, EMR, EHR, Clinical Research, Analysis, Databases, Software Documentation, Business Analysis, Epidemiology, Access, HL7, Data Analysis, Project Management
Education
McMaster University 2014 — 2017
Master's Degree, eHealth
Conestoga College 2007 — 2011
Bachelor of Applied Health Sciences, Health Informatics Management
William Osler Health System August 2015 - Present
Central West Community Care Access Centre August 2008 - August 2015
RNAO 2008 - 2012
Humber River Regional Hospital February 2005 - May 2008
William Osler Health System December 2003 - February 2005
Skills
Healthcare, Process Improvement, Change Management, Budgeting, Performance Management, Performance Improvement, Team Building, Team Management, Leadership Development, Hospitals, Recruiting, Project Management, Nursing, Healthcare Management, Strategic Planning, Budgets, Leadership, Patient Safety, Program Management, Policy, Customer Service, Program Development, Informatics, Public Speaking, Strategy, Home Care, Quality Improvement, Risk Management
Education
The University of Texas Southwestern Medical Center at Dallas 2013 — 2014
Clinical Safety and Effectiveness Program, Quality & Process Improvement
Brock University 1996 — 2000
Bachelor's degree, Community Health Sciences
Mississauga Halton CCAC October 2014 - Present
Central West Palliative Care Network December 2010 - October 2014
Central West Community Care Access Centre April 2010 - December 2010
Central West Community Care Access Centre May 2009 - April 2010
Central West Community Care Access Centre October 2008 - May 2009
Skills
Healthcare, Project Management, Data Analysis, Process Improvement, Business Analysis, Networking, Project Planning, Business Process..., Healthcare Information..., Policy, Customer Service, Operations Management, Team Leadership, Public Speaking, Training, Business Development, Visio, Software Documentation, Quality Improvement, Healthcare Management, Event Planning, Informatics, Leadership Development, Program Evaluation
Education
Sheridan College 2010 — 2012
Certificate, Business Analysis
University of Toronto
Life Sciences, French
LCBO August 2015 - Present
PepsiCo Foods Canada August 2015 - August 2015
Central West Community Care Access Centre June 2015 - July 2015
LifeLabs Medical Laboratory Services March 2015 - May 2015
Greater Toronto Airports Authority March 2014 - January 2015
Canadian Opera Company September 2013 - February 2014
Woodbine Entertainment Group May 2012 - June 2013
Provincial Long Term Care Ltd February 2007 - April 2012
St. Jude Medical October 2006 - January 2007
VitalAire Canada Inc. August 2001 - September 2006
Skills
Interpersonal skills, Organizing, Team Oriented, Supervisory Management, Microsoft Office, Teamwork, Customer Service, Data Entry, Research, Inventory Management, Coaching, Sales, PowerPoint, Public Speaking, Budget, Microsoft Word, Event Planning, Team Building, Budgets, Policy, Social Media Marketing, Time Management, Human Resources, Administrative..., Training, Program Management, Marketing, Event Management, Data Analysis, Process Scheduler, Administrative...
Education
Sheridan College 2008 — 2010
Executive Assistant Certificate Program, Business
McMaster University 1991 — 1994
Bachelor of Arts & Sciences, Arts and Sciences
Cristal International May 2005 - Present
Atticus Management December 2005 - Present
Central West Community Care Access Centre March 2007 - Present
CIBC May 2004 - September 2005
Cristal Imports International May 2003 - May 2004
Nortel Networks August 2002 - August 2003
Nortel Networks Italy S.P.A. October 2000 - September 2002
Nortel Networks September 1998 - October 2000
Nortel Networks May 1995 - September 1998
Skills
Talent Management, Performance Management, Change Management, Organizational..., Corporate Governance, Leadership, Employee Engagement, Strategy, Coaching, Strategic Planning, Recruiting, Executive Pay, Personnel Management, Management, Organizational Design, Executive Coaching, Human Resources, HR Consulting, Executive Management, Program Management, Training, Entrepreneurship, Incentive Programs, Project Management, Mergers & Acquisitions, Organizational..., Employment Law, HR Policies, Staff Development, Board Governance, Employee Relations, Cross-functional Team..., Workforce Planning, Analysis, Employee Benefits, Succession Planning, Outsourcing, Labor Relations, Recognition Programs, Team Building, Business Planning, Leadership Development, Negotiation, Budgets, Onboarding, Policy, Executive Compensation, HR Strategy, Talent Acquisition
Education
Rotman School of Management 2011 — 2012
Directors Education Program (DEP), Board Governance
University of Toronto - Rotman School of Management 1994 — 1996
MBA, Business Administration
Dennis Morris High School
Mohawk College
Electronics Engineering Technologist, Electrical and Electronics Engineering
Scarborough Centre for Healthy Communities April 2015 - Present
Central West Community Care Access Centre November 2007 - January 2015
Mt. Sinai Hospital September 2007 - December 2007
Anglican Diocese of Toronto June 2007 - November 2007
Casey House Hospice Inc 2006 - January 2007
Casey House Hospice Inc 2005 - 2006
Casey House Hospice Inc 1999 - April 2005
Victorian Order of Nurses 1997 - 1999
Toronto General Hospital 1991 - 1996
Skills
Leadership, Healthcare, Clinical Research, Healthcare Information..., Hospitals, Healthcare Management, Informatics, Public Health, Non-profits, Case Managment, Nursing, Quality Improvement, Policy, Community Outreach, Public Speaking, Project Management, Program Development
Education
University of Victoria 2001 — 2006
BscN, Nursing
George Brown College 1988 — 1991
Diploma, Nursing
Canadian Diabetes Association March 2015 - Present
Central West Community Care Access Centre January 2013 - March 2015
City of Vaughan September 2006 - June 2012
Grand & Toy Limited November 2000 - September 2006
York Regional Police May 1998 - November 2000
Dufferin-Peel Catholic District School Board June 1991 - May 1998
Metro Toronto Reference Library 1990 - 1990
Skills
HRIS, Employee Relations, Performance Management, HR Policies, Deferred Compensation, Employment Law, Employee Benefits, Employee Engagement, Onboarding, Succession Planning, Talent Management, Recruiting, Talent Acquisition, Workforce Planning, Conflict Resolution, Policy, Coaching, Benefits Administration, Organizational..., Team Building, Change Management
Education
McMaster University 1988 — 1989
MBA, HR
McMaster University 1984 — 1988
Bachelor of Commerce (B.Com.), Human Resources Management and Services
Toronto Community Housing June 2015 - Present
Toronto Community Housing Corporation September 2013 - Present
Central West Community Care Access Centre 2006 - 2012
American University of Sharjah 1998 - 2006
Skills
Government Procurement, Public Procurement, Procurement Contracts, IT Procurement, Purchasing Processes, Purchasing Negotiation, Indirect Purchasing, Healthcare, Customer Service, Public Speaking, Policy, Contract Management, Change Management, Team Building, Process Improvement, Data Analysis, Employee Relations, Budgets, Project Planning, Sourcing, Negotiation, Purchasing, Supply Chain Management, Supply Chain, Strategic Sourcing, Training, Manufacturing, Procurement, Contract Negotiation, Forecasting, Process Scheduler, Operations Management, Analysis, Cross-functional Team..., Supply Management, Business Process..., Project Management, Program Management, Leadership, Vendor Management, Team Leadership, Logistics, Performance Management, Coaching, Software Documentation
Education
Agnel Junior Technical College
Diploma, Production Engineering, A
Sheridan College
SCMP, Logistics, Materials, and Supply Chain Management, In Progress
Central West Community Care Access Centre August 2012 - Present
PCAS Patient Care Automation Services Inc. (makers of the PharmaTrust MedCentre) November 2011 - May 2012
Clearstone Central Laboratories 2009 - May 2012
MDS Pharma Services 2005 - 2009
AstraZeneca 1999 - 2004
Bimeda-MTC Animal Health 1995 - 1999
Skills
GCP, Pharmaceutical Industry, Sop, Clinical Trials, 21 CFR Part 11, FDA, GxP, Clinical Research, Change Control, Quality Assurance, CAPA, Validation, CRO, Cross-functional Team..., Change Management, Software Documentation, GMP, Performance Management, Training Facilitation, Instructional Design, Evaluation, Needs Analysis, E-Learning, Train the Trainer, On the Job Training
Education
University of Phoenix 2004 — 2013
Master of Arts, Adult Education
Ryerson University 2001 — 2003
Certificate, Training and Development
University of Guelph 1991 — 1995
Bachelor of Science (Honours), Microbiology
St. Francis Hospital June 1989 - Present
Central West Community Care Access Centre March 2007 - May 2007
The Hughston Clinic February 2005 - June 2006
Skills
Microsoft Office, Outlook, Customer Service, Excel, Public Speaking, Customer Relations, Healthcare, Employee Relations, Supervisory Skills, Problem Solving, Teamwork
Education
LSU 1977 — 1978
Aperion Care September 2015 - Present
Symphony Post Acute Network January 2011 - July 2015
Lexington Health Network April 2010 - January 2011
Central West Community Care Access Centre October 2002 - December 2006
Toronto Central Community Care Access Centre September 1999 - October 2002
Skills
Inpatient, Utilization Management, Hospitals, Hospital Sales, Nursing Homes, Patient Advocacy, New Business Development, Case Managment, Home Care, Marketing, Palliative Care, Alzheimer's Care, care coordination, Elder Care, Physician Relations, Healthcare, Case Management, Healthcare Management, Long-term Care, Managed Care, Medicaid, Medicare
Education
Humber College 1999 — 2000
Associate's Degree, Gerontology
Humber College 1995 — 1998
Associate's Degree, Registered Nursing/Registered Nurse
Western University 1992 — 1995
Bachelor of Arts (B.A.), Sociology
Deloitte Canada June 2015 - Present
LifeLabs Medical Laboratory Services December 2014 - June 2015
LifeLabs Medical Laboratory Services September 2014 - December 2014
Mississauga Halton Community Care Access Center November 2013 - September 2014
Central West Community Care Access Centre March 2014 - June 2014
City of Markham February 2013 - August 2013
Kraft Foods Group January 2013 - February 2013
Bell Mobility January 2012 - December 2012
Food Processing plant June 2010 - December 2011
The Hospital for Sick Children February 2010 - March 2010
Skills
Screening Resumes, Phone Screens, New Hire Orientations, New Hire Paperwork, New Hire Processes, HRIS Database Management, HR Metrics, Rewards, HR Policies, Recruiting, Reference Checking, Sourcing, behavourial interviews, Exit Interviews, Interviews, Outlook, Microsoft Excel, Microsoft Word, Taleo, Visio, SharePoint, Applicant Tracking..., ADP Payroll, Human Resources, Management, Process Engineering, Business Process Mapping, Onboarding, Performance Appraisal, Hiring, Payroll, Administration, Job Descriptions, Employee Relations, HR Consulting, Recruitments
Education
York University 2014 — 2016
MHRM Candidate, Human Resources Management
Humber College 2010 — 2011
Post graduate, Human Resource management with Honours, A
Central West Community Care Access Centre June 2011 - Present
lululemon athletica September 2011 - May 2013
CultureLink Settlement Services September 2010 - April 2011
COSTI Immigrant Services January 2010 - April 2010
Skills
Social Services, Community Outreach, Leadership, Program Evaluation, Workshop Facilitation, Program Development, Teaching, Fundraising, Volunteer Management, Event Planning, Event Management, Community Development, Public Speaking, Higher Education, Time Management, Communication, System Navigation, Group Work
Education
Ryerson University 2011 — 2016
Bachelors of Social Work, Social Work
Seneca College of Applied Arts and Technology 2009 — 2011
Social Service Diploma, Social Service Work - Immigrants and Refugees
Sheridan College 2002 — 2004
Travel and Tourism, Tourism and Travel Services Management
Central West Community Care Access Centre March 2008 - Present
Community Nursing May 1999 - March 2006
Newlife Fertility May 2003 - January 2004
Skills
Healthcare, Nursing, Operating Systems, Case Managment, Adult Education, Privacy Law, Outlook Express, Meditech
Education
E-learning 2012 — 2012
Screening for distress/ Psychooncology, Palliative Care Nursing
University of Victoria 2009 — 2011
BsN
University of Victoria, Victoria BC
Domestic Violence, Clinical Settings
Initiated BScN
Humber College
Sunnybrook Hospital-Regional Cancer Centre
Central West Community Care Access Centre May 2014 - Present
Quinte Health Care (QHC) December 2008 - April 2014
Sunnybrook Health Sciences Centre June 2002 - November 2008
Sunnybrook Health Sciences Centre May 2000 - May 2002
Skills
Healthcare Information..., Change Management, EHR, Program Management, Project Management, Team Building, Performance Management, Utilization Management, Process Improvement, HIPAA, Accreditation, Meditech, Enterprise Risk..., Patient Safety, Acute Care
Education
Queen's University 2010 — 2013
Master of Public Administration (MPA), Policy Studies
Ryerson University 2001 — 2005
Bachelor of Science (BSc), Registered Nursing/Registered Nurse
Central West Community Care Access Centre June 2011 - Present
Skills
Customer Service, Microsoft Office, Access, PowerPoint, Research, Teamwork, Administrative..., Office Management, Medical Records, Social Media, Cpr Certified, Healthcare, System Administration, Outlook, Time Management, Event Planning, Microsoft Word, Microsoft Excel, Fundraising, Community Outreach, Critical Thinking, Data Analysis, Editing, Data Entry, Team Leadership, Volunteer Management, Teaching, Team Building, Creative Writing, Leadership, Leadership Development, Telephone Skills, Medical Terminology, Medical Transcription, Clerical Work, Nursing, Administration, Nonprofits, Public Speaking, Hospitals, Patient Safety, Medical/Surgical, Acute Care, Community Development, Patient Advocacy, EHR, Nursing Care, Software Documentation, CPR Certified
Education
Humber College 2009 — 2015
Bachelors, Nursing
Seneca College of Applied Arts and Technology 2007 — 2008
Certificate, Medical Office Administration
George Brown College 2005 — 2006
Certificate, General Arts and Science
Joseph Brant Hospital & Foundation January 2014 - Present
Central West Community Care Access Centre January 2007 - Present
Trillium Health Centre December 2001 - March 2004
Skills
Case Management, Nursing, Healthcare, Cpr Certified, Patient Safety, Quality Improvement
Education
Ryerson University 2001 — 2004
Bachelor of Sciences, Nursing
Humber College 1999 — 2002
Diploma, Nursing
Central West Community Care Access Centre 2002 - Present
Spectrum Health 1999 - 2001
Toronto Western Hospital 1999 - 2000
Mills-Penninsula Hospital 1991 - 1997
William Osler Health System 1989 - 1990
Skills
Gerontology, Healthcare, Home Care, Nursing, Care Planning, Medical/Surgical, Elder Care, Case Managment, Quality Improvement, Healthcare Management, Health Education, Registered Nurses, Hospitals, Patient Safety, Clinical Research
Education
Humber College 1999 — 2000
Gerontology Certificate, Gerontology
George Brown College
Nursing Diploma