Delta Dental Plan of Michigan
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Delta Dental Plan of Michigan Employees
IBM September 2012 - Present
Additional Experience April 2010 - September 2012
Jackson National Life November 1997 - September 2006
Delta Dental Plan of Michigan September 1994 - November 1997
The Hartford Life Insurance Companies November 1989 - September 1994
Connecticut General Life Insurance Companies June 1982 - October 1989
Skills
COBOL, Insurance, SAS, Business Requirements, Mainframe, Systems Analysis
Education
University of Michigan 1973 — 1977
B.S., Mathematics
Lansing Community College
Microsoft Access, JAVA
Blue Cross Blue Shield of Michigan January 2011 - Present
Delta Dental Plan of Michigan October 1987 - December 2010
Skills
Underwriting, Health Insurance, Insurance, Employee Benefits, Account Management, Analysis, Benefits Administration, Brokers, COBRA, Call Centers, Claim, Coaching, Claims Management, Commercial Insurance, Customer Retention, Dentistry, Customer Service, Disability Insurance, Fixed Annuities, General Insurance, HIPAA, Health Savings Accounts, Healthcare, Leadership, Life Insurance, Long-term Care, Managed Care, Medicare, Process Improvement, Property, Retirement, Risk Management, Sales, Strategic Financial..., Strategic Planning, Team Building, Term Life Insurance, Training, Vendor Management, Whole Life, Workers Compensation
Education
Adrian College
BBA, Marketing
Fleishman-Hillard June 2009 - Present
FleishmanHillard January 2009 - Present
Fleishman-Hillard January 2009 - June 2009
Delta Dental Plan of Michigan May 2008 - December 2008
Reprieve May 2007 - August 2007
The Fourth Genre January 2007 - May 2007
Skills
Research, Media Outreach, Digital Communication, Media Relations, Public Relations, Strategic Communications, Press Releases, Social Media, Crisis Communications, Internal Communications, Corporate Communications, Social Media Marketing, Ap Style, Cision, Social Media Measurement, Advertising, New Media, Social Networking, Public Affairs
Education
Michigan State University 2004 — 2008
B.A., Professional Writing
Barkley April 2014 - Present
Barkley May 2008 - March 2014
Delta Dental Plan of Michigan April 2007 - May 2008
The Rossman Group December 2005 - April 2007
Franco Public Relations Group August 2004 - November 2005
Skills
Communications Strategy, National Media Relations, Public Affairs, News Writing, Public Relations, Community Outreach, Media Relations, Strategic Communications, Press Releases, Crisis Communications, Corporate Communications, Marketing Communications, Copywriting
Education
Park University 2009 — 2012
Master of Public Affairs, Business-Government Relations
Central Michigan University 2000 — 2004
B.A.A., Integrative Public Relations
Kronos March 2012 - Present
Kronos August 2011 - March 2012
McKesson Pharmacy Systems 2007 - August 2011
Spartan Stores 2001 - 2007
Compuware 1999 - 2001
Delta Dental Plan of Michigan 1999 - 2000
Deloitte & Touche 1998 - 1999
KPMG Peat Marwick 1996 - 1998
KPMG Peat Marwick 1993 - 1997
Skills
Management, Data Warehousing, PMP, PMO, Integration, Project Management, Account Management, Customer-facing, Customer Satisfaction, Sales, SaaS, Cloud Computing, Availability, Upgrades, Disaster Recovery, Program Management, Change Management, ITIL v3 Foundations..., Budgets, Invoicing, Project Portfolio..., Cross-functional Team..., Software Documentation, CRM, Process Improvement, ITIL, Data Center, Project Planning, Vendor Management
Education
Eastern Michigan University 1994 — 1996
BBA, Accounting
Michigan State University 1989 — 1993
BA, Resource Management
South Lyon High School
Delta Dental of Michigan April 2013 - Present
Delta Dental of Michigan September 2010 - April 2013
Delta Dental of Michigan April 2007 - September 2010
Delta Dental Plan of Michigan April 2007 - December 2009
First National Bank of Howell January 2006 - June 2007
Skills
Insurance, Employee Benefits, Process Improvement, Data Analysis, Microsoft Office, PowerPoint, Microsoft Excel, Microsoft Word, Customer Service, Dentistry, Media Relations, Operating Systems, Computer Hardware, Succession Planning, Business Development, Novell, Windows 95, Advertising, User Acceptance Testing, Hospitals, Health Insurance, System Administration, Management, Account Management, Policy, Databases, Team Building, Training
Education
Cleary University 2000 — 2003
Associates, Business Management
Fowlerville High School 1991 — 1993
Graduated
Chicagoland Skydiving Center June 2013 - Present
Becky Johns Photography May 2010 - Present
Cramer Krasselt February 2013 - June 2013
Chicagoland Skydiving Center March 2012 - June 2013
Cramer Krasselt January 2011 - February 2013
Delta Dental of Michigan January 2010 - January 2011
Business Marketing Association June 2010 - June 2010
Delta Dental Plan of Michigan May 2009 - December 2009
Grigg Media January 2009 - May 2009
The State News October 2006 - January 2009
Skills
Media Relations, Social Media, Event Planning, Photography, Public Relations, Corporate Communications, Blogging, Journalism, Press Releases, Internal Communications, Marketing Communications, Copywriting, Strategic Communications, Social Media Marketing, Advertising, Editing, Facebook, Copy Editing, Newsletters, Digital Marketing, Digital Media, Digital Strategy, Integrated Marketing
Education
Michigan State University 2005 — 2009
Bachelor of Arts, Advertising, Public Relations
American University of Rome 2007 — 2007
Study Abroad, International Advertising and Public Relations
Michigan Public Health Institute January 2011 - Present
Delta Dental Plan of Michigan May 1995 - July 2006
Michigan National Bank 1985 - 1995
Skills
Business Analysis, Process Improvement, Problem Solving, Software Documentation, Testing
Education
Michigan State University 1977 — 1981
BA, Business
Delta Dental of Michigan October 2007 - Present
Delta Dental Plan of Michigan November 2006 - Present
Delta Dental of Michigan November 2006 - Present
Delta Dental of Michigan November 2006 - October 2007
FOREMOST INS March 2005 - November 2006
STEELCASE INC January 1997 - January 2002
Steelcase Inc January 1992 - January 1997
Steelcase Inc January 1987 - January 1992
Education
Davenport University
Assoc, Business Admin
University of Michigan May 2006 - Present
Delta Dental Plan of Michigan November 1983 - January 2002
Skills
PeopleSoft, HRIS, Onboarding, Employee Benefits, Human Resources, Employee Relations, Leadership, Organizational..., Customer Service
Education
Oakland University 1978 — 1983
Management, Computer Science
KPMG US July 2013 - Present
KPMG - Global Services Centre June 2011 - June 2013
KPMG - Detroit July 2009 - May 2011
KPMG July 2004 - June 2009
Plante & Moran January 2003 - April 2003
Delta Dental Plan of Michigan May 2002 - July 2002
Skills
Auditing, GAAP, Internal Controls, US GAAP, Sarbanes-Oxley Act, SEC filings, CPA, External Audit, Accounting, Finance, Financial Statements, Sarbanes-Oxley, Big 4, Financial Reporting, Financial Accounting
Education
Michigan State University - The Eli Broad College of Business 2002 — 2004
Masters, Accounting
Albion College 1998 — 2002
BA, Economics and Management, Communications
IDV Solutions December 2013 - Present
Marketing Acuity, Inc. 2005 - Present
Tour de Road America Foundation August 2004 - Present
IDV Solutions October 2011 - December 2013
Michigan Economic Development Corporation November 2009 - August 2010
Delta Dental Plan of Michigan 2007 - 2009
Delta Dental Plan of Michigan 2005 - 2006
Raytheon / StrategyPATHS 1999 - 2004
Deneba Software 1992 - 1997
Skills
Product Marketing, Product Management, Strategy, Marketing Strategy, Product Development, Marketing Communications, Competitive Analysis, Strategic Planning, Social Media Marketing, Market Research, Business Development, Cross-functional Team..., Start-ups, Leadership, Marketing, Management, Sales, Non-profit..., Coaching, Entrepreneurship
Education
Michigan State University - The Eli Broad College of Business 1997 — 1999
MBA
Michigan State University 1984 — 1988
BA
Evanston Township High School
Michigan Supreme Court January 2015 - Present
Michigan Supreme Court and Court of Appeals July 2014 - January 2015
Delta Dental of Michigan May 2010 - February 2014
Delta Dental of Michigan November 2008 - May 2010
Delta Dental Plan of Michigan May 2008 - November 2008
The Auto Club Group 2003 - 2008
AAA Michigan 1998 - 2003
The Auto Club Group 1994 - 1998
The Auto Club Group 1987 - 1994
The Auto Club Group 1987 - 1987
Skills
Auditing, Benefits Administration, Business Analysis, Budgets, Call Centers, Change Management, Coaching, Contract Negotiation, Customer Service, Deferred Compensation, Employee Benefits, Employee Engagement, Employee Relations, Employee Training, Executive Management, HIPAA, HRIS, Health Insurance, Healthcare, Human Resources, Insurance, Internal Communications, Interviews, Leadership, Leadership Development, Management, Mergers, Onboarding, Organizational..., Payroll, PeopleSoft, Performance Management, Policy, Process Improvement, Procurement, Program Management, Project Management, Recruiting, Risk Management, SDLC, Strategic Planning, Strategy, Succession Planning, Talent Acquisition, Talent Management, Team Building, Training, Underwriting, Vendor Management, Integration
Education
University of Michigan - Stephen M. Ross School of Business
Human Resources Executive Program
Wayne State University
Master's Degree, Instructional Technology
Wayne State University
Bachelor's Degree, Criminal Justice
Liberty IV Publishing August 2011 - Present
University of Michigan Health System October 2005 - Present
Independent Writer February 2005 - August 2011
Struggling Writer February 1991 - February 2005
Document Processing Systems, Inc 2004 - 2005
A. J. Boggs March 1997 - February 2001
Delta Dental Plan of Michigan 2000 - 2001
KnowledgeWare February 1992 - August 1993
Technology Solutions Corporation April 1990 - February 1992
Whirlpool 1990 - 1991
Skills
Software Development, Web Applications, Programming, Java, Computer Science, Software Engineering, Scripting, Writing Novels, Writing Skills, English grammar, Graphic Design, Writing Short Stories, Book Design, XML, Agile, Visual Basic, JavaScript, C, C++, CSS, Algorithms, Application Development, Linux, Integration, HTML, Web Services, Software Development..., Windows, Databases, Server Architecture, SQL, Perl, Documentation, Wikis, MediaWiki, Constraint Programming, Compilers, AJAX, J2EE, Eclipse, API, Prolog, Parsers, Storytelling, Cover Design, Ebooks, Author-Publisher
Education
University of Michigan 1994 — 1996
MS, Intelligent Systems
Michigan State University 1978 — 1983
BSME, Mechanical Engineering
East Lansing High School 1973 — 1977
High School Degree
Jackson National Life November 2013 - Present
Jackson National Life July 2013 - November 2013
Jackson National Life February 2010 - June 2013
Delta Dental Plan of Michigan September 2005 - February 2010
YASH Technologies 2003 - 2010
Boehringer Ingelheim Pharmaceuticals 2004 - 2005
Infosys August 2002 - May 2003
OAT Systems Inc 2003 - 2003
NextLinx April 2001 - August 2002
Planetasia January 2000 - March 2001
Skills
Java Enterprise Edition, XML, JavaScript, AJAX, Software Development, Web Services, SOAP, EJB, Oracle, Agile Methodologies, Databases, J2EE Application..., Unix, Software Design, Servlets, Perl, Struts, Weblogic, Apache, SQL, Web Applications, C++, Integration, Unix Shell Scripting, HTML, SOA, Visual Basic, Spring, DB2, Hibernate, Tomcat, JSP, WebLogic, Shell Scripting
Education
Indian Institute of Technology, Kharagpur 1995 — 1999
B.Tech [Honors], Instrumentation Engg
Blue Cross Blue Shield of Michigan April 2015 - Present
Miracle League of Michigan May 2010 - Present
Blue Cross Blue Shield of Michigan February 2014 - April 2015
Blue Care Network August 2012 - January 2014
Federal-Mogul February 2011 - August 2012
Blue Cross Blue Shield of Michigan June 2010 - January 2011
Thomson Reuters December 2009 - January 2011
Delta Dental Plan of Michigan May 2009 - December 2009
Strategic Planning Concepts May 2008 - April 2009
Michigan State University August 2008 - January 2009
Skills
Financial Analysis, Analysis, Microsoft Excel, Financial Reporting, Finance, Fantasy Football, VBA, Microsoft Office, Due Diligence, Mergers & Acquisitions, Investment Banking, Hyperion Reports, SAP Portal, Citrix, Cash Flow Forecasting, Microsoft Word, Data Analysis, Process Improvement, Access, Accounting
Education
Walsh College of Accountancy and Business Administration 2013 — 2018
Master of Business Administration (MBA) / Masters of Science in Finance (MSF)
Michigan State University 2005 — 2009
Bachelors, Finance
Amazon September 2014 - Present
Next Step Test Preparation LLC August 2009 - Present
Amazon July 2013 - September 2014
University of Washington September 2012 - June 2013
Amazon June 2012 - August 2012
Pacific Fishermen Shipyard and Electric January 2012 - March 2012
Delta Dental Plan of Michigan August 2006 - August 2011
Jackson National Life January 2006 - August 2006
Michigan State University 2004 - 2006
Skills
Excel, Access, Data Analysis, Word, Pricing Strategy, Financial Modeling, Statistics, HTML + CSS, PowerPoint, Team Leadership, Microsoft Excel, Microsoft Word, Insurance, Finance
Education
University of Washington 2011 — 2013
MBA, Finance & Marketing
Michigan State University 2002 — 2005
B.A., International Relations
Fiction Author May 2011 - Present
Delta Dental Plan of Michigan March 1998 - Present
Michigan Millers Mutual Insurance June 1996 - March 1998
Continental Systems, Inc. March 1992 - June 1996
Skills
Data Analysis, Oracle, SQL, PL/SQL, Visio, Data Warehousing, Agile Methodologies, Oracle SQL Developer, Business Analysis
Education
Central Michigan University 1987 — 1991
Bachelor of Science, Computer Science, Business Administration
Retired September 2013 - Present
Health Data Pathways, LLC March 2011 - November 2011
Friends of Belle Isle 1995 - October 2011
General Motors January 2007 - April 2009
Compuware December 1998 - April 2004
Bank One 1998 - 2001
NBD 1995 - 1998
Delta Dental Plan of Michigan 1985 - 1995
Skills
Software Documentation, Requirements Analysis, Business Analysis, SDLC, Visio, Data Analysis, Access, Business Requirements, Management, Business Process, Requirements Gathering, Business Process..., Systems Analysis, Vendor Management, Testing, IT Management, System Testing, COBOL, Integration, Quality Assurance, Training, Process Improvement, Software Development, Troubleshooting, User Acceptance Testing, IT Strategy, Project Portfolio...
Education
Detroit College of Business 1988 — 1994
Bachelor's of Business Administration, Computer Information Systems, Systems Track
Oakland Community College 1982 — 1988
Associate Degree in Applied Sciences, Business Application Programming
Netflix September 2014 - Present
Netflix January 2013 - September 2014
Netflix October 2011 - January 2013
Rapid7 January 2011 - October 2011
Aaxis Group November 2010 - January 2011
Delta Dental Plan of Michigan August 2008 - November 2010
Delta Dental Plan of Michigan December 2007 - August 2008
BEA Systems August 2005 - November 2007
IBM Global Services India Pvt Ltd January 2005 - August 2005
Oracle India Pvt Ltd May 2003 - January 2005
Skills
Java Enterprise Edition, Agile Methodologies, Tomcat, Web Services, Distributed Systems, Weblogic, Software Development, Java, Cloud Computing, SQL, Scalability, Spring, Middleware, XML, REST, SOA, Test Driven Development, Amazon Web Services..., Oracle, Unix, EJB, Software Engineering, Architecture, Databases, Scalable Web..., NoSQL, Spring Framework, Cassandra, J2EE, Scalable Architecture, Unix/Linux, WebLogic
Education
University of Kalyani 1997 — 2001
B.Tech, Computer Engineering
Marsh & McLennan Agency Michigan June 2015 - Present
Spriet Consulting, LLC October 2012 - Present
HAP (Health Alliance Plan) January 2003 - July 2012
HAP (Health Alliance Plan) January 2003 - September 2007
Delta Dental Plan of Michigan July 2001 - December 2002
SelectCare June 1994 - March 2001
Bon Secours Health System 1985 - 1993
Skills
Healthcare, Provider Relations, Hospitals, Strategic Planning, Employee Benefits, HIPAA, Health Insurance, Organizational..., Collective Bargaining, Managed Care, Medicare, Strategy, Network Development, Business Strategy, Disease Management, Healthcare Management, Healthcare Consulting, Health Policy, Long-term Care, PPO, Healthcare Information..., Medicaid, Vendor Management, Cytotechnology, Program Management, Physician Relations, Utilization Management, Healthcare Industry, Leadership, Management, Process Improvement, Team Building, Marketing, Insurance
Education
Landmark Education 2010 — 2012
Central Michigan University 1989 — 1991
Masters, Healthcare Administration
University of Detroit Mercy 1987 — 1989
Bachelors, Allied Health
K&J Management April 2012 - Present
Mega Life and Health 1996 - 2007
Delta Dental Plan of Michigan June 1976 - April 1989
Skills
Workers Compensation, Insurance, Property & Casualty..., Group Medical Insurance, Senior Claims Examiner, Life Insurance, Health Insurance
Education
National American University 2012 — 2012
Healthcare Coding, Certification Medical Healthcare Coding
University of Detroit Mercy 1974 — 1978
Business Administration and Management, General
GTSD Group December 2012 - Present
Grand Rapids Community College December 2010 - November 2012
Financial Plus FCU December 2002 - December 2010
Michigan Eye Care Specialists July 1995 - December 2010
Big Brothers Big Sisters of Lansing, MI March 2000 - October 2002
Lansing Entertainment March 2000 - August 2000
Delta Dental Plan of Michigan November 1997 - October 1999
Michigan Festival, Inc March 1995 - November 1997
Mitchell for Congress Campaign July 1994 - December 1994
Capital Area Literacy Coalition May 1991 - June 1994
Skills
Public Affairs, Spokesperson, Social Media, Crisis Communications, Message Development, Branding & Identity, Media Relations, Public Speaking, Bilingual (Spanish), Event Planning, Public Relations, Marketing Communications, Nonprofits, Strategic Communications, Marketing, Strategic Planning, Fundraising, Marketing Strategy, Advertising, Social Media Marketing, Community Development, Community Outreach, Leadership, Newsletters, Copywriting, Press Releases, Speech Writing, Internal Communications, Corporate Communications
Education
Michigan State University
Bachelor of Arts (BA), Social Science-InterDisciplinary Studies (Communications, Political Science, Economics)
Kendall College of Art and Design - FSU 2013 — 2014
M-Design: Master of Business Administration (MBA) & Design, Systemic, Innovative Approach to Business
Van Horn Transport, LLC February 2015 - Present
Diageo November 2012 - December 2014
Diageo January 2011 - October 2012
Delta Dental Plan of Michigan May 2010 - December 2010
Marketing Leadership Advisory Board September 2009 - May 2010
Skills
Strategic Sourcing, Supply Chain Management, Supply Management, Continuous Improvement, Supplier Management, SAP, Purchasing, Process Improvement, Manufacturing, Negotiation, Operations Management, RCPS, Construction, Value Creation, Supply Chain, Procurement, Cross-functional Team..., Sourcing, Strategy, Supplier Development, Supplier Performance, Project Management
Education
Eli Broad College of Business 2008 — 2010
Bachelor of Arts, Supply Chain Management
Michigan State University 2006 — 2010
BA, Supply Chain Management
Michigan State University 2006 — 2010
Bachelors, Supply Chain Management
International Business 2008 — 2008
Michigan State University September 2010 - Present
Delta Dental Plan of Michigan September 1994 - February 2000
Skills
SPSS, Data Analysis
Education
University of Michigan-Flint 1988 — 2003
Bachelor of Science (B.S.), Mathematics and Statistics
Delta Dental of Michigan July 2014 - Present
Delta Dental of Michigan July 2012 - June 2014
Delta Dental Plan of Michigan December 2009 - June 2012
Plante and Moran, PLLC January 2005 - December 2009
Education
Michigan State University - The Eli Broad College of Business 2004 — 2005
Master of Science, Accounting
Michigan State University - The Eli Broad College of Business 2000 — 2004
Bachelor of Arts, Accounting
TimeFrame Photography 2007 - Present
Delta Dental Plan of Michigan July 2001 - June 2009
Strategic Design 1996 - 2006
Skills
User Interface, Photography, Dreamweaver, Photoshop, Graphic Design, Project Management, Adobe Creative Suite, HTML
Education
Michigan State University 1986 — 1991
B.S.
Opportunity Resource Fund May 2006 - Present
Highfields 2009 - 2010
Delta Dental Plan of Michigan 1994 - 2005
Altman Management Company 1991 - 1994
Deloitte 1985 - 1991
Skills
Accounting, Financial Reporting, Strategic Planning, Managerial Finance, Employee Benefits, Nonprofits, Securities Offerings, Financial Analysis, Budgeting, Budgets, Tax, Auditing, Finance
Education
Michigan State University
BS
Code Carver, LLC August 2013 - Present
Pillar Technology August 2013 - Present
Cengage Learning September 2012 - August 2013
Pillar Technology August 2004 - September 2012
Delta Dental Plan Of Michigan March 2001 - July 2004
Skills
Spring, Test Driven Development, JUnit, Agile Methodologies, Tomcat, Maven, TDD, REST, Java, Subversion, Scrum, Pair Programming, Git, jQuery, Software Development, Java Enterprise Edition, Design Patterns, Continuous Integration, Unit Testing, SOA, JavaScript, AngularJS, EJB, JDBC, JSP, Servlets, Node.js, Mocha, Jasmine, Spring Framework
Education
Ferris State University 1996 — 2001
Bachelor's, Computer Information Systems
Enterprise Holdings May 2013 - Present
Enterprise Holdings -- IT/Marketing August 2011 - May 2013
Enterprise Rent-A-Car - Information Technology December 2006 - August 2011
Delta Dental Plan of Michigan September 2006 - December 2006
Enterprise Rent-A-Car May 2006 - August 2006
Skills
Product Management, Web Analytics, Digital Analytics, E-Commerce, Product Launch, Product Development, Mobile Technology, E-commerce, Marketing, Competitive Analysis, Mobile Devices, Product Marketing, Analytics, Strategic Partnerships, Management, Project Management, Enterprise Software, Marketing Strategy, Business Development, Strategy, Market Research
Education
Michigan State University 2005 — 2006
Masters of Art, Advertising
Webster University 1999 — 2003
Bachelor, Management/Marketing
Delta Dental Plan Of Michigan June 2015 - Present
Skills
SDLC, Business Analysis, Agile Methodologies, Scrum, Vendor Management, PMP, PMO, Requirements Gathering, Visio, E-commerce, Software Project..., MS Project, SharePoint, Cross-functional Team..., Business Process, Requirements Analysis, Business Process..., Software Implementation, Integration, Process Improvement
Education
Ferris State University 1986 — 1990
BS, Computer Information Systems
Ferris State University
Bachelor's degree, Computer Information Systems
Ally Financial Inc. March 2014 - Present
Ally Financial Inc. June 2009 - March 2014
Chrysler 1997 - May 2009
Alexsis 1995 - 1997
Delta Dental Plan of Michigan October 1990 - June 1995
First Federal of Michigan April 1985 - October 1990
First Federal of Michigan September 1983 - April 1985
Skills
SDLC, Information Technology, Software Documentation, Enterprise Architecture, Requirements Gathering, Cross-functional Team..., SharePoint, Testing, Standards Compliance, Quality Assurance, Project Management
Education
University of Detroit Mercy 1986 — 1989
Masters, Business Administration
Albion College 1979 — 1983
Delta Dental Plan of Michigan February 2009 - Present
Borders June 2005 - June 2008
Frankenmuth Financial Group October 2003 - May 2005
National Futures Association November 1999 - October 2003
Skills
Troubleshooting, Project Management, Servers, Disaster Recovery
Education
Northwestern University 2000 — 2002
Master of Science, Information Technology
Wayne State University 1992 — 1998
Bachelor of Science, Management Information Systems
Verizon Wireless February 2010 - Present
Verizon Wireless December 2008 - January 2010
Delta Dental Plan of Michigan November 2007 - November 2008
NeighborHood America July 2007 - November 2007
Verizon Wireless February 2006 - July 2007
Skills
Requirements Analysis, Business Analysis, SDLC, Integration, Unix, Agile Methodologies, Software Development, Business Intelligence, Vendor Management, ETL, Program Management, Project Management
Education
University of Cincinnati 2003 — 2005
M.S., Computer Science
Nagpur University 1999 — 2003
BE, electrical engineering
Delta Dental of Michigan July 2015 - Present
Delta Dental Plan of Michigan November 1999 - Present
Accenture August 1998 - November 1999
EDS May 1989 - August 1998
Skills
Disaster Recovery, Enterprise Architecture, PMP, SDLC, HIPAA, Requirements Analysis, Software Development, Process Improvement, Insurance, Vendor Management, Agile Methodologies, Business Analysis, Software Project..., SharePoint, Visio, PMO, Information Technology, Data Center, Security, Program Management
Education
Eastern Michigan University 1985 — 1989
Bachelor of Science (BS), Computer Science
Volvo Financial Services January 2010 - Present
Standard & Poor's March 2007 - March 2010
Ford Motor Company 2005 - 2007
Delta Dental Plan of Michigan 2004 - 2004
Skills
Strategy, Finance, Business Planning, Financial Modeling, Structured Finance, Investments, Corporate Finance, Financial Analysis, Capital Markets, Fixed Income, Valuation, Securitization, Risk Management, Management, Derivatives, Investment Banking
Education
Michigan State University - The Eli Broad College of Business 2003 — 2005
MBA, Finance, Accounting
University of Pennsylvania 1997 — 2001
BS, International Relations
Delta Dental Plan of Michigan 2001 - Present
Girl Scouts of Southeastern Michigan 2009 - 2010
CIGNA Group Insurance March 1995 - May 2001
Skills
New Business Development, Employee Benefits, Strategic Planning, Sales, Dental Insurance, Key Account Management, Program Implementation, Insurance, Customer Service, Healthcare, Business Development, Disability Insurance, Customer Retention, Training, Team Building, B2B, Underwriting, Account Management, Dentistry, Health Insurance, Benefits Administration, Management, Process Improvement, Medicare, Salesforce.com, COBRA, Health Savings Accounts, Leadership, Managed Care
Education
Jackson Community College 1990 — 1992
Associate of Arts and Sciences (A.A.S.), Business Administration and Management, General
Northwest High School 1988 — 1990
Kellogg Company October 2007 - October 2009
Municipal Employees Retirement System of Michigan April 2001 - October 2007
MERS 2001 - 2007
Beacon Application Services September 1996 - January 2001
Delta Dental Plan of Michigan February 1980 - September 1996
Education
University of Michigan - Stephen M. Ross School of Business 2006 — 2007
Executive MBA courses
Northwood University 1990 — 1995
Michigan State University April 2013 - Present
Michigan State University February 2010 - Present
Delta Dental Plan of Michigan January 2008 - June 2009
Delta Dental Plan of Michigan May 2006 - January 2008
Delta Dental Plan of Michigan March 2000 - May 2006
Compuware March 2000 - September 2002
Automation Resource Corporation January 1992 - March 2000
Nokia September 1990 - November 1991
AAC-Opisto September 1989 - September 1990
Shell May 1987 - September 1989
Skills
PowerPoint, Visio, Adobe Fireworks, RoboHelp, HTML, Microsoft Excel, Dreamweaver, Business Analysis, Requirements Analysis, Project Management, Technical Writing, Data Analysis, Process Improvement, Management, Web Design, Marketing Communications, Graphic Design, Newsletters, Instructional Design, Adobe Creative Suite, Access, Microsoft Word, SharePoint, Training, Leadership, E-Learning, Editing, Captivate, Program Management, Software Documentation, InDesign, Analysis, Marketing, Strategic Planning, Technical Documentation
Education
Michigan State University 1984 — 1987
MA, English
Michigan State University 1980 — 1983
BA, Advertising
University of North Carolina at Chapel Hill 1979 — 1980
None, Transferred
Capital Region Community Foundation July 2014 - Present
Delta Dental Plan of Michigan November 2007 - July 2014
Foster, Swift, Collins & Smith, P.C. May 2000 - November 2007
Skills
Employment Law, Intellectual Property, Bankruptcy, Construction Law, Insurance, Environmental Law, Arbitration, Legal Writing, Commercial Litigation, Administrative Law, Westlaw, Alternative Dispute..., Mediation, Civil Litigation, Courts, Legal Advice, Health Law, Insurance Law, Litigation, Legal Issues, Appeals, Licensing, Project Management, Corporate Governance, Legal Research, Dispute Resolution, Trade Secrets, Privacy Law, Contract Negotiation, Hearings, Business Transactions
Education
Indiana University School of Law—Bloomington 1998 — 2001
Juris Doctorate, Law
University of Michigan, Ann Arbor 1994 — 1998
Bachelor of Science (B.S.), Environmental Science, With Honors and Highest Distinction
Delta Dental Plan of Michigan November 2009 - Present
Delta Dental Plan of Michigan October 2006 - November 2009
Delta Dental Plan of Michigan March 2004 - October 2006
Delta Dental of Michigan June 2002 - March 2004
Skills
Insurance, Employee Benefits, Call Center, HIPAA, Secretarial Skills, Microsoft Office, Opticians, Business Rules, Business Analysis, Employee Training, New Hire Training, Analytical Skills, Business Process..., Office Equipment, Internal Audit, Call Centers
Education
Lansing Community College 1999 — 2002
Delta Dental of Michigan February 2015 - Present
Delta Dental of Michigan November 2012 - Present
Delta Dental Plan of Michigan April 2009 - December 2012
Delta Dental Plan of Michigan August 2000 - April 2009
EDS March 1985 - August 2000
Three-Sixty Services, Inc January 1981 - March 1985
Skills
PMP, SDLC, Process Improvement, Business Analysis, Disaster Recovery, ITIL, Vendor Management, Insurance, Requirements Analysis, Project Management, HIPAA, Software Project..., Software Documentation, CRM, Enterprise Architecture, Business Process, Leadership, Management, IT Service Management, MS Project, Service Delivery, IT Operations, Risk Management, Team Building, Information Technology, PMO, Change Management, Integration, New Business Development, Program Management, Security, Business Process..., Project Portfolio..., Databases, Business Intelligence, Software Development, Project Planning, Agile Methodologies, IT Strategy
Education
Northwood University 2003 — 2005
BA, Management
Lansing Community College 1979 — 1982
Associates, Data Processing
Delta Dental Plan of Michigan October 2001 - Present
Michigan National Bank August 1996 - October 2001
Motor Wheel Corporation 1984 - 1996
Skills
EDI, Gentran, Sterling Integrator
Education
Ferris State University 1982 — 1984
BS, IT
Kellogg Community College 1979 — 1982
AS, IT
Delta Dental Plan of Michigan 2007 - Present
Delta Dental of Michigan 2005 - 2007
Delta Dental of Michigan 1999 - 2005
Delta Dental of Michigan 1997 - 1999
Delta Dental of Michigan 1994 - 1997
Delta Dental of Michigan 1990 - 1994
Delta Dental of Michigan 1989 - 1990
ATEK 1988 - 1989
Jackson National Life 1986 - 1988
General Motors 1985 - 1986
Skills
Networking, Telecommunications, Email Management, Video Conferencing, MPLS, Internet Communications, Project Management, Firewalls, Intrusion Detection, URL Filtering, DLP, VoIP, Cellular Communications, Team Building, Team Leadership, Troubleshooting, Technical Recruiting, Change Control, Infrastructure, Cost Savings, Problem Solving
Education
Central Michigan University
Bachelors, Management
Lansing Community College
Associates, Data Processing
Western Michigan University Cooley Law School January 2008 - Present
Delta Dental Plan of Michigan 1999 - 2008
Delta Dental of Michigan, Ohio, & Indiana 1999 - 2008
Delta Dental of Michigan 1999 - 2008
Skills
Nonprofits, Legal Writing, Legal Research, Westlaw, Legal Issues, Employee Benefits, Courts, Trials, Litigation, Criminal Law, Higher Education, Mediation, Research, Healthcare, Administrative Law, Civil Litigation, Contract Negotiation, Insurance, Leadership
Education
Thomas M. Cooley Law School 1995 — 1998
JD, Law
Eastern Michigan University 1988 — 1994
BS, General Business, Communication
Cleary University 1984 — 1986
Associate, Business Administration
Delta Dental Plan of Michigan September 2003 - Present
Delta Dental of Michigan August 1995 - August 2003
Citizens Insurance Company of America November 1988 - July 1995
Skills
Business Analysis, Requirements Analysis, SDLC, Information Technology, Agile Methodologies, PMP, Management, Business Process, Oracle, Software Project..., SharePoint, Enterprise Architecture, Analysis, Visio, Disaster Recovery, Process Improvement, Project Management, Software Documentation
Education
Siena Heights University 2004 — 2007
Bachelor of Science, Computer Information Systems
Lansing Community College 1985 — 1989
Associates, Computer Information Systems
Delta Dental Plan of Michigan November 2006 - Present
Daimler Chrysler May 2002 - November 2006
A.G. Edwards July 2000 - May 2002
IMR Global July 1998 - July 2000
Skills
Java Enterprise Edition, Weblogic, Spring, SOA, Web Services, Oracle, Ant, EJB, Hibernate, Agile Methodologies, Unix, XML, JSP, Software Development, Struts, JUnit, Eclipse, JMS, Java, SDLC, Scrum, Maven, SQL, Enterprise Architecture, Servlets, UML, JBoss Application Server, PL/SQL, ClearCase, AJAX, Test Driven Development, Continuous Integration, JavaScript, Web Applications, Integration, ESB, Databases, SOAP, Application Architecture, Architectures, Spring Framework, WebLogic
Education
Indian Institute of Technology, Roorkee 1994 — 1998
BE, Metallurgy
Delta Dental of Michigan, Ohio, & Indiana 2007 - Present
Delta Dental of Michigan September 2002 - Present
Delta Dental Plan of Michigan June 1991 - September 2002
Education
Northwood University 2002 — 2005
MBA, Business
Grand Valley State University 1985 — 1990
BS, Mathematics
Blue Care Network May 1999 - Present
Delta Dental Plan of Michigan February 1993 - August 1996
Skills
Accident & Health..., State appointed, Managed Care, Marketing, Medicare Part D, Insurance, Strategic Planning, Team Building, Process Improvement
Education
Davenport University-Eastern Region
Bachelor of Business Administration (B.B.A.), Health/Health Care Administration/Management
Oakland Community College
Associate's degree, Business Administration and Management, General
Delta Dental Plan of Michigan September 2006 - June 2009
Delta Dental Plan of Michigan October 1995 - September 2006
Citizens Insurance Company December 1993 - October 1995
Teleflora 1989 - 1991
Education
Cleary University 1994 — 1995
BBA, Business
Delta Dental Plan of Michigan
Skills
Insurance
Education
Spring Arbor University
Bachelor of Arts (B.A.), Business Administration and Management, General
Indiana Legislative Services Agency October 2001 - Present
Michigan Senate Fiscal Agency 1997 - 2001
Delta Dental Plan of Michigan 1993 - 1997
Skills
Non-profits, Negotiation, Microsoft Office, Government, Analysis, Microsoft Excel, Data Analysis, Leadership, Policy Analysis, Nonprofits, Accounting, Research, Budgets, Public Policy, Public Speaking
Education
Arizona State University 1990 — 1992
MBA, Finance
Kalamazoo College 1980 — 1984
ba, Anthropology
Insight Technology Group July 2006 - Present
Progress Energy 2011 - 2011
Progress Energy 2011 - 2011
Delta Dental Plan of Michigan January 2000 - July 2006
Okemos Public Schools July 1994 - December 1999
United States Department of Transportation January 1990 - April 1994
Skills
Leadership, Management, Telecommunications, Operations Management, Project Management, Customer Service, Integration, Program Management, Sales, Software Documentation, Solution Selling, Strategic Planning, Team Leadership, Training, Vendor Management, Account Management, Budgets, CRM, Contract Negotiation
Education
Olivet Nazarene University 1987 — 1991
Business
The Guardian Life Insurance Co July 2004 - Present
Delta Dental Plan of Michigan January 2002 - July 2004
Skills
Insurance, Health Insurance, Team Leadership, Customer Service, Microsoft Office, Microsoft Excel, Public Speaking, Sales Management, Underwriting, Event Management, Databases, Public Relations, Vendor Management, CISSP, Disaster Recovery
Education
Central Michigan University
Michigan Farm Bureau December 2012 - Present
Michigan Farm Bureau August 2011 - December 2012
Spartan Chassis August 2010 - August 2011
Spartan Chassis September 2007 - August 2010
Delta Dental Plan of Michigan 2002 - 2007
APCapital 1998 - 2002
Deloitte 1994 - 1998
Skills
Finance, Strategic Planning, Sarbanes-Oxley Act, Accounting, Financial Analysis
Education
Michigan State University - The Eli Broad College of Business 1989 — 1994
MBA / BS, Business - Finance
All Creatures Great and Small pet connection March 2010 - Present
Mid-Michigan Pet Rescue June 2009 - Present
Delta Dental Plan of Michigan August 2007 - July 2009
Eaton Intermediate School District September 2003 - June 2007
Eaton Intermediate school district 2005 - 2007
Lansing Community College January 2006 - September 2006
All Creatures Great and Small January 1996 - June 2003
Michigan State University December 1989 - July 1995
Education
University of Phoenix 2002 — 2005
Master of Arts, Elementary Education K-8
University of Nevada-Reno 1984 — 1986
Master of Science, Animal Science - nutrition, genetics, behavior
California Polytechnic State University-San Luis Obispo 1978 — 1983
Bachelor of Science, Animal Science - livestock managment, ag business management, ag education
Lenihan Photos, LLC January 2009 - Present
Elizabeth L. Martin, P.C., Attorney February 2011 - Present
Blue Care Network 2001 - July 2009
Blue Care Network 1995 - 2000
Blue Care Network 1993 - 1995
Delta Dental Plan of Michigan 1987 - 1992
Delta Dental Plan of Michigan 1980 - 1987
Delta Dental Plan of Michigan 1978 - 1980
Skills
Organizational..., Human Resources, Employee Training, Training, Microsoft Office
Education
Oakland University
Bachelor of General Studies, Communication
Scottish Re May 2015 - Present
Scottish Re April 2013 - May 2015
Scottish Re October 2005 - March 2013
Lincoln National Life October 2001 - October 2005
Lincoln Re July 1997 - October 2001
Jackson National Life 1989 - 1997
Delta Dental Plan of Michigan January 1987 - July 1989
Skills
Reinsurance, Actuarial, Financial Reporting, Insurance
Education
Michigan State University 1982 — 1986
BS, Mathematics
Delta Dental Plan of Michigan Technical Administrator in Call CenterDelta Dental of MIchiganJune 2002 - Present
EDS November 1986 - June 2002
Education
Spring Arbor University 1998 — 2002
Masters, Business
Mastech Emplifi IDMS DBAEdward JonesApril 2014 - Present
Delta Dental Plan of Michigan March 2000 - Present
Skills
SQL, SOA, Weblogic, CISSP, Disaster Recovery, Agile Methodologies, IDMS, SDLC, DB2, Enterprise Architecture, Unix, Business Analysis, Requirements Analysis, Software Documentation
Education
Missouri State University 1985 — 1987
Secondary ed Math & Science
GE January 2013 - Present
Michigan State University November 2007 - December 2012
Electronic Data Systems October 1995 - April 2006
Electronic Data Systems 1995 - 2005
Electronic Data Systems 1995 - 2005
Electronic Data Systems 1995 - 2005
Compuware May 1994 - October 1995
Delta Dental Plan of Michigan August 1990 - May 1994
Skills
Visio, Business Analysis, Databases, Data Analysis, Database Administration, Access, MS Project, Windows, Requirements Analysis, Software Documentation, SDLC, Dimensional Modeling, Data Warehousing, Project Management, Project Planning, Oracle SQL, Oracle, Business Intelligence, ETL
Education
Villanova University 2007 — 2007
Project Management
DeVry University 2002 — 2005
M.B.A, 2005
University of Michigan 1981 — 1983
B.S.N.R, Forest Management/Forest Resources Management
Lincolnland Community College 1979 — 1981
Associate, Biology