Digital Hands
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Digital Hands Employees
Rooms To Go February 2014 - Present
Insight Global September 2013 - February 2014
Odyssey Marine Exploration May 2013 - September 2013
Insight April 2013 - May 2013
Foundation Partners Group December 2012 - April 2013
Tech Oracles 2013 - 2013
Jabil May 2012 - November 2012
Offsite Technology Solutions October 2009 - May 2012
Offsite Technology Solutions October 2008 - October 2009
Digital Hands April 2008 - October 2008
Skills
Outsourced IT Expert, Remote Support IT..., Business Strategy, Purchasing, Government Liaison, Staff Training, IT Management, Excel, VMware ESX, Microsoft Certified..., Comptia server+, Microsoft Server..., Managed Services, Vmware, Mac OS X, Active Directory, Citrix, Cloud Computing, Hosted Services, IT Service Management, Kaseya, Microsoft Exchange, Network Administration, Professional Services, System Administration, Systems Engineering, Watchguard, Microsoft Excel, VMware, Disaster Recovery, Networking, Troubleshooting, Security, Virtualization, Servers, Data Center, OS X, Windows Server, Cisco Technologies, IIS, VoIP, Technical Support, Firewalls, Switches, Routers, Operating Systems, HP, Integration, Storage, Software Installation
Education
Richard Stockton College of New Jersey 1986 — 1990
Bachelor of Arts, Accounting
Holy Spirit 1982 — 1986
High School, General
Digital Hands October 2013 - Present
Independent Contractor - Trainer June 2007 - Present
ICF International October 2009 - October 2013
Hewlett-Packard 2005 - 2010
Equity Office Properties 2000 - 2003
Skills
Business Analysis, SharePoint, Visio, Computer Hardware, Hardware, Troubleshooting, Microsoft Office, Windows, IT Strategy, Disaster Recovery, Software Documentation, Requirements Analysis, Active Directory, System Administration, Training, Management, Analysis, Consulting, Customer Service
Education
Mercer University 1985 — 1989
Bachelor of Arts (B.A.), Sociology
Upson High School
Upson High School
Digital Hands August 2015 - Present
DoD and Private Contractor October 2014 - June 2015
Coram CVS/Specialty Infusion Services February 2014 - August 2014
Software Solutions LLC January 2011 - December 2013
Improvement Interactive December 2009 - November 2012
Citi June 2007 - December 2009
Coca-Cola Enterprises October 2005 - January 2007
US Army March 1998 - September 2005
Skills
Servers, Hardware, Operating Systems, Microsoft Exchange, Networking, Unix, Active Directory, Virtualization, TCP/IP, Windows XP, Security, Windows 7, Microsoft SQL Server, Embedded Systems, C, C++, Perl, Linux, Software Development, System Architecture, Shell Scripting, Solaris, Bash, System Administration, Databases, Software Installation, Software Documentation, Laptops, Wireless Networking, Network Security, Windows Server, SCCM, Cisco Technologies, Microsoft SCCM, Application Support, Site Management, Mobile Devices, Symantec Endpoint..., PGP, Konica, Military
Education
Hillsborough Community College 2014 — 2015
Certification, MCSA SQL Server 2012
Saint Leo University 2006 — 2009
Computer Information Systems, 3.7 GPA
New Horizons 2013 — 2014
MCSA Server 2012 / CCNA 2.0, CCNA / MCSA
Digital Hands July 2015 - Present
Digital Hands January 2015 - July 2015
Extensys, Inc June 2013 - January 2015
West Florida Urology April 2006 - June 2007
Skills
VMware, Active Directory, Windows Server, Troubleshooting, Cisco Technologies, Microsoft Exchange, Networking, VoIP, Windows 7, Laptops, Printers, Help Desk Support, Technical Support, Hardware, Operating Systems, OS X, Computer Repair, Windows XP, IT Operations, Cisco IOS, Cisco Call Manager, Cisco Routers, Sonicwall, Desktop Computers, Server Administration
Education
Florida Gulf Coast University 2007 — 2012
Bachelor of Science (BS), Computer Information Systems
Digital Hands July 2014 - Present
ADT September 2012 - November 2013
University of Miami January 2006 - September 2012
Northeastern University September 2003 - December 2005
Northeastern University January 2001 - January 2003
Genotek Integrated Services January 2000 - January 2001
Skills
Network Security, Security, Information Security, Windows, Computer Security, CISSP, Linux, Disaster Recovery, Firewalls, Project Management, Troubleshooting, VMware, SQL, Mac OS X, HTML, Windows 7, Virtualization, Information Security..., Information Technology, IPS, Endpoint Security, Disk Encryption, VPN, Servers, TCP/IP, Cloud Computing, OS X, Windows Server, Active Directory, Data Center
Education
Northeastern University 2001 — 2005
Bachelor of Science (B.S.)
ImPACT Applications, Inc. January 2014 - Present
ITAuthorities June 2013 - December 2013
The 451 Group February 2013 - May 2013
Digital Hands 2011 - January 2013
Skills
Account Management, Solution Selling, Sales Management, Direct Sales, Channel Partners, Strategic Planning, Lead Generation, Sales, Strategy
Education
Florida State University 2005 — 2009
BS, Business
Jesuit High School 2001 — 2005
Digital Hands December 2014 - Present
Digital Hands January 2014 - December 2014
Joint Communications Support Element 2009 - 2013
Skills
Troubleshooting, Active Directory, ITIL, Network Administration, Network Security, Security, VMware, VPN, Military, Servers, Firewalls, Windows Server, Cisco Technologies
Education
University of South Florida
Bachelor of Science (BS), Management Information Systems, General
University of South Florida
Bachelor of Science (B.S.), Finance, General
Universal American Mortgage Company (UAMC) June 2015 - Present
Digital Hands February 2012 - June 2015
Expert Marketing LLC August 2010 - February 2012
Skills
Active Directory, Windows Server, Troubleshooting, Network Security, Computer Security, Security, Servers, Windows 7, DHCP, DNS, Network Administration, Networking, Firewalls, Disaster Recovery
Education
Florida State University 1991 — 1993
Criminology
St. Petersburg College 1987 — 1991
Associate of Arts and Sciences (A.A.S.), Computer Systems Networking and Telecommunications
Identity Finder August 2013 - Present
Digital Hands June 2012 - July 2013
Moffitt Cancer Center December 2010 - January 2012
University of South Florida October 2002 - November 2010
Oscher Consulting 1998 - 2005
Intermedia Communications December 2000 - September 2001
University of South Florida May 1998 - November 2000
Skills
Active Directory, Windows Server, Security, Troubleshooting, System Administration, Information Security, Technical Support, Software Documentation, IIS, Networking, System Deployment, IT Service Management, VMware ESX, Windows, Red Hat Linux, Project Management, Information Technology, Identity Management, Management, Project Planning, Virtualization, Linux, Disaster Recovery, HIPAA, SDLC, Network Security, Data Center, VMware, Visio, SharePoint, Systems Analysis, Business Analysis, Help Desk Support, Requirements Analysis, VPN, Unix, Software Implementation, Antivirus, Servers, Windows XP, XP, Integration, Windows 7
Education
University of South Florida 1997 — 1998
Masters, Management Information Systems
University of South Florida 1990 — 1997
Management Information Systems
Susie La Roe July 2013 - Present
Seminole Electric Cooperative November 2008 - July 2013
Creative Memories 1993 - June 2012
Digital Hands January 2006 - August 2006
Dolphin Capital Management January 2005 - December 2005
University of South Florida March 2004 - December 2004
BayCare Health System October 1997 - March 2000
St. Joseph's Hospital March 1993 - October 1997
Ernst & Young September 1987 - July 1992
Ernst & Whinney August 1985 - May 1986
Skills
Tax, Accounting, Financial Reporting, Internal Controls, General Ledger, Process Improvement, Budgets, Forecasting, CPA, Financial Statements, Business Process...
Education
University of South Florida - College of Business Administration 1986 — 1987
Masters of Accountancy, Tax
Florida State University - College of Business 1981 — 1985
Bachelor of Science, Accounting
Digital Hands June 2014 - January 2015
Skills
Cross-functional Team..., Process Improvement, Coaching, Leadership, Public Speaking, Customer Service, Microsoft Excel, Financial Analysis, Strategic Planning, Microsoft Word, Management, Teaching
Education
University of Tampa 2014 — 2015
Business Administration and Management, General
Stevenson University 2013 — 2014
Business Administration and Management, General
US Naval Academy 2009 — 2012
Digital Hands June 2015 - Present
Windstream Communications June 2014 - June 2015
Farnsworth Hill Company LLC 2011 - April 2014
Skills
Customer Service, Troubleshooting, Customer Satisfaction, Microsoft Office, Technical Support, Process Improvement, Software Installation, Mechanics, Account Management, Inventory Management, Team Leadership, Management, Customer Retention, Windows, Team Building, Sales, Leadership, Marketing, Product Development, Advertising, Outlook, Sales Management, Purchasing, B2B, Product Marketing, CRM, Operations Management, Forecasting, E-commerce, PowerPoint, Social Networking, Social Media Marketing, Microsoft Excel, Online Marketing, Access, Training, Negotiation, New Business Development, Competitive Analysis, MS Office, Networking, Team Management
Education
Florida Institute of Technology 2011 — 2015
Bachelor of Science (BS), Computer Information Systems
Telx 2014 - Present
Telx 2013 - 2014
Suncoast Technology Solutions 2010 - 2013
Digital Hands 2011 - 2012
Equinix (Formerly Switch and Data) 2009 - 2010
Verizon Business 2006 - 2008
MCI Communications 2005 - 2006
MCI Communications 2000 - 2004
MCI Communications 1987 - 1999
Skills
Endpoint Security, Channel Optimization, Strategic Leadership, Channel Management, Cloud Computing, Managed Hosting, IP, Market Development, Mergers, Call Center, Peering, Channel, Solution Selling, Managed Services, Direct Sales, Channel Partners, Consultative Selling, Professional Services, Strategic Partnerships, Contract Negotiations, Data Center, Salesforce.com, New Business Development, Account Management, Sales Management, Telecommunications, Unified Communications, Executive Reporting, International Sales, Internet Services, SaaS, Selling, Business Development, Outsourcing, Competitive Analysis, Leadership, Sales Operations, Management, Sales
Education
DePaul University
Master of Arts, Communications
Illinois State University
Bachelor of Science, Communications
MyDigitalShield, Inc July 2015 - Present
Digital Hands September 2014 - July 2015
Power Systems, Inc October 2010 - September 2014
Claris Networks January 2008 - October 2010
IDentiTRAK Technologies (Consolidated Products, Inc.) April 2006 - January 2008
TeamHealth January 2003 - May 2006
Skills
Network Administration, Virtualization, Desktop Imaging, Windows Server, Active Directory, Firewalls, Computer Hardware, Server Administration, Microsoft SQL Server, Microsoft Office..., Troubleshooting, Microsoft Office, Microsoft Exchange, TCP/IP, Information Technology, Switches, Servers, XP, Technical Support, Security, SharePoint, Windows XP, Networking
Education
Pellissippi State Community College 2005 — 2007
Associate of Science (A.S.), Networking and Communications Systems Technology
Digital Hands January 2014 - Present
Harris Corporation June 2012 - November 2013
The Walt Disney Company November 2010 - May 2012
ABBTECH January 2008 - November 2010
Energy United January 2007 - January 2008
Lowe's Home Improvement January 2006 - January 2007
IBM January 2005 - January 2006
United States Marine Corps January 1998 - January 2006
Communications Company January 1999 - January 2001
Skills
Active Directory, Windows Server, VPN, Microsoft Exchange, Switches, Servers, DHCP, VMware, Network Administration, Cisco Technologies, Security, Troubleshooting, Networking, Hardware, Cisco Routers, XP, Technical Support
Education
ECPI College of Technology 2004 — 2006
Bachelor of Science (BS), IT Network Security
ECPI University 2002 — 2006
IT Network Security, IT
Marine Corps Communications & Electronics School 1998 — 1999
AA, IT Communications
Link-Systems International, Inc. June 2013 - Present
Digital Hands November 2010 - November 2011
Citrix Systems, Inc September 2006 - July 2009
Computer Associates November 2003 - January 2006
Megabyte International Corp May 2001 - October 2003
Additional Work Experience 1990 - 2001
Skills
Virtualization, Solution Selling, Storage, Enterprise Software, Channel, Channel Partners, Cloud Computing, Networking, Sales Operations, Pre-sales, Sales Process, Data Center, Management, Salesforce.com, Strategic Partnerships, SaaS
Education
San Jose State University
BA, Psychology
WellCare Health Plans June 2015 - Present
Digital Hands September 2014 - June 2015
Moffitt Cancer Center September 2013 - September 2014
Adventist Health System 2010 - September 2013
Florida Hospital Tampa 2008 - 2010
Raymond James Financial 2006 - 2008
Juvenile Welfare Board 2004 - 2006
Winn Dixie Stores, Inc. 2003 - 2003
United States Marine Corps 1995 - 1999
Education
St. Petersburg College
IT Security
Digital Hands January 2015 - June 2015
e-trust October 2012 - December 2014
Own December 2003 - October 2012
Unisys 2002 - 2003
Integration Technologies, Inc. 1996 - 2001
Skills
IT Strategy, IT Management, Business Analysis, Business Intelligence, Data Center, Cisco Technologies, ITIL, Information Technology, Network Security, Security, Program Management, Disaster Recovery, Information Security, Governance, Firewalls, Cloud Computing, IT Operations
Education
University Of Puerto Rico 1988 — 1992
Bachelor of Business Administration (B.B.A.), Computer/Information Technology Administration and Management
Digital Hands September 2010 - Present
Karpman Capital Management December 2005 - July 2007
Raymond James Financial December 1999 - December 2005
Education
UCLA Anderson School of Management 1984 — 1986
MBA, Finance, Marketing
UCLA 1978 — 1982
BA, Economics
Digital Hands June 2014 - Present
Secure Mission Solutions July 2011 - June 2014
Emtec, Inc. May 2010 - July 2011
SGS Technologie May 2010 - July 2011
Education
University of Maryland University College 2013 — 2014
B.S., Cybersecurity
Florida State College at Jacksonville 2005 — 2011
A.S., IT Security, Computer Networking
Digital Hands June 2015 - Present
Allegiance Health March 2012 - June 2015
Allegiance Health September 2008 - March 2012
EDS Group August 2005 - August 2008
Skills
Visio, Software Documentation, Access, Troubleshooting, System Administration, HIPAA, Active Directory, DLP, Healthcare Information..., Security, Process Improvement, Disaster Recovery, Integration, Servers, Healthcare, Hospitals, Healthcare Management, Windows Server, Networking
Education
Eastern Michigan University 1986 — 1992
B.B.S, Accounting
Digital Hands December 2014 - August 2015
Digital Hands March 2014 - December 2014
W.S. Badcock Corporation August 2011 - March 2014
Edge Access Inc. November 2008 - March 2011
Stream Global Services May 2007 - August 2008
Skills
Microsoft Office, Windows, Troubleshooting, Linux, Debian, RHEL, Solaris, VMware, VMware Server, VMware Workstation, ESXi, Python, Bash, Wiki Markup, Windows Batch, LAN-WAN, Routing, Switching, Network Devices, Network Administration, Asterisk, Windows Server, Active Directory, WLAN, Linux System..., Windows 7, Help Desk Support, Windows XP, VoIP, Cisco Technologies, System Administration, Networking, Computer Hardware, Unix, OS X
Education
Polk Community College 2006 — 2009
AS, Network Administration