Durham Contact Centre
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14 Durham Contact Centre employees in database. Find out everything there's to know about Durham Contact Centre employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Durham Contact Centre Employees
Oracle October 2014 - Present
MICROS Systems Inc May 2013 - October 2014
IBM September 2011 - February 2012
Silverware POS April 2006 - May 2011
ROGERS CABLE COMMUNICATIONS January 2005 - March 2005
Durham Contact Centre July 2003 - January 2005
Skills
Technical Support, Troubleshooting, VPN, Active Directory, Software Installation, Computer Hardware, Windows 7, Network Administration, Windows, DHCP, Routers, Windows XP, Windows XP Pro, System Administration, IT Management, POS, Citrix, Customer Service, XP, Hardware, DNS, Group Policy, Operating Systems, Printers, Networking, Network Security, Blackberry Enterprise..., Remote Access, Hardware Installation, Antivirus, Servers, LAN-WAN, Wireless Networking, Information Technology, Windows Server, Laptops, TCP/IP, Switches, Hyper-V, Remote Desktop, Cisco Technologies, Technical Writing, Technical Documentation, Cable Networks, Crimping, Internet Services, Router Configuration, Wireless Routers
Education
Seneca College of Applied Arts and Technology 2001 — 2003
Computer Networking and Technical Support
St Mary Catholic Secondary School 1991 — 1996
RBC Royal Bank September 2010 - October 2012
Salentica Systems July 2008 - August 2010
Integrated Dealer Systems May 2006 - July 2008
Durham Contact Centre January 2004 - May 2006
TSYS January 2000 - July 2003
Skills
C#, Java, JavaScript, VB.NET, Web Applications, Microsoft SQL Server, Windows, Design Patterns, Software Development, Databases, C++, .NET, Programming, ASP.NET, HTML, SQL, Agile Methodologies, XML, Eclipse, jQuery, Business Intelligence..., Research, SSIS, Visual Studio, SSRS, ASP, Business Intelligence, UML, Visual Basic, T-SQL, SDLC, Web Services, Systems Analysis, TFS, IIS, AJAX, Database Design, WPF, ADO.NET, LINQ, Data Warehousing, SOAP, ETL
Education
University of Ontario Institute of Technology 2009 — 2011
Master of Science, Computer Science
Columbus State University 1997 — 1999
Bachelor of Science, Computer Science
Transat August 2010 - Present
M40 2014 - 2014
Air Transat September 2008 - August 2010
Durham Contact Centre 2006 - 2008
Skills
Workforce Management, Contact Centre, Capacity Planning, Call Center, Strategic Planning, Workforce Planning..., Performance Improvement, Management, Customer Service, Change Management, Team Leadership, Leadership, Performance Management, Coaching, Gestion de projet, Gestion d'équipe
Education
Université de Sherbrooke 2013 — 2015
Master of Business Administration (MBA), EMBA
Université de Sherbrooke 2010 — 2014
certificat, gestion des organisations
Workplace Safety and Insurance Board (WSIB) June 2013 - Present
Great Blue Heron Casino October 2011 - June 2013
Great Blue Heron Charity October 2012 - January 2013
IQT, Ltd August 2008 - July 2011
Dr. Berstein Health & Diet Clinics February 2008 - August 2008
Durham Contact Centre August 2007 - February 2008
Skills
Employee Relations, Human Resources, Recruiting, Benefits Administration, New Hire Orientations, Employment Law, Management, Performance Management, Onboarding, HRIS, HR Policies, Coaching, Labor Relations, Organizational..., Change Management, Employee Benefits, Customer Service, Call Centers, ADP Payroll, Deferred Compensation, Interviews, Leadership, Personnel Management, Employee Engagement
Education
Durham College 2009 — 2012
French Language Certificate, 4.41
Durham College 2004 — 2007
Human Resources Management
Trent University
Bachelor of Business Administration (B.B.A.), Human Resources
Sun Life Financial April 2015 - Present
Durham College January 2015 - Present
Capgemini Canada May 2014 - September 2014
Tier 1 Capital Management Inc. October 2012 - May 2014
eHealth Ontario 2004 - 2012
Durham Contact Centre February 2002 - March 2006
Ministry of Education 2000 - 2002
Celestica Inc., 1994 - 2000
Skills
Process Improvement, IT Operations, Change Management, Technical Support..., Problem Management, Project Management, Incident Management, Deployment and..., BMC Remedy, Switches, Client, ITIL Process..., VPN, Technical Support, System Deployment, Troubleshooting, DNS, Data Center, DHCP, Visio, SharePoint, Cisco Technologies, SDLC, Software Documentation, IT Service Management, Leadership, Networking, Service Delivery, ITIL, Business Analysis, IT Management, IT Strategy, Enterprise Architecture, PMP, WAN, Business Process, Information Technology, Firewalls, Vendor Management, Management, Team Leadership, Requirements Analysis
Education
Ryerson University 2008 — 2011
Masters of Engineering, Computer Networks
Pink Elephant 2008 — 2008
Course, ITIL V3 Foundation
Ryerson University 1995 — 1999
BAA, Information Technology Management
Ryerson University 1997 — 1998
Certificate, Telecommunications Management
Ryerson University 1996 — 1997
Certificate, Office and Information Systems
Laboratoires Druide August 2013 - Present
EnerColl November 2011 - Present
Auberge Internationale du Temiscouata January 2010 - May 2015
Terrain April 2012 - June 2013
Consumer Impact Marketing 2009 - January 2012
Consumer Impact Marketing December 2008 - April 2009
Consumer Impact Marketing (CIM) September 2008 - December 2008
Durham Contact Centre May 2007 - July 2008
Pub Big Ben July 2005 - August 2006
Videoself December 2004 - April 2005
Skills
Project Portfolio..., Business Analysis, Marketing Strategy, Marketing, Franchising, Public Relations, Sales, Marketing Communications, Entrepreneurship, Digital Marketing, Marketing Management, Social Media Marketing, B2B, Entrepreneur, Online Advertising
Education
Université de Montréal - HEC Montréal 2003 — 2009
BAA, Marketing & TI
Cégep de Sainte-Foy 2001 — 2003
DEC, Sciences, Lettres et Arts
Government of Ontario November 2006 - Present
Carriage Hills Resort Corp 2006 - 2006
Durham Contact Centre August 2004 - September 2005
Skills
Security, Vulnerability Assessment, Penetration Testing, Security Audits, Information Security, CEH, Network Security, Security Awareness
Education
Georgian College 2005 — 2006
Cyberspace Security
Durham College 2002 — 2005
Computer Systems Technology
Optima Communcations International Inc November 2009 - November 2011
Durham Contact Centre 2005 - 2006
Swish Maintenance Ltd. April 1998 - February 2001
Skills
HRIS, Recruiting, Performance Management, Coaching, Employee Relations, Human Resources, Time Management, Management, HR Policies, Software Documentation, Teamwork, Outlook, Employee Training, Talent Acquisition, Hiring, Interviews, Applicant Tracking..., Workforce Planning, Deferred Compensation
Education
Durham College
Post Graduate Certificate, Human Resource Management
Trent University
Honours BA, English & Computer Science
Durham Region Employment Network February 2011 - March 2011
Product Specialties Inc. February 2007 - June 2007
Durham Contact Centre February 2005 - August 2005
Education
Durham College 2005 — 2007
Diploma, Computer Programming
George Weston Limited August 2013 - Present
George Weston Limited March 2010 - August 2013
Expert Systems Resources October 2005 - February 2010
Durham Contact Centre 2004 - 2005
Skills
Active Directory, Network Administration, Windows System..., Hyper-V, System Center, SAN, IT Operations, Security, Customer Satisfaction, iSCSI, Windows Server, Windows 7, Blackberry Enterprise..., SharePoint, Wireless Networking, Backup Exec, Customer Service, VMware, Coffee, ITIL, DHCP, DNS, VMware ESX
Education
Durham College 2001 — 2005
Computer Systems Technology, Computer Science
Tigerdirect.ca July 2006 - Present
Tigerdirect.ca February 2009 - February 2013
ClientLogic May 2004 - July 2006
Durham Contact Centre 2003 - 2005
Skills
Marketing Strategy, Sales Management, Advertising, Online Marketing, Business Coaching, Programming, Microsoft Office, Visual Studio, Visual Basic, VBA, Sales Operations, Information Technology, IT Sales, New Hire Training, Recruiting, Channel Partners, Channel Sales, Direct Sales, Partner Management, B2B, Resellers, Go-to-market Strategy, Multi-channel Marketing, Solution Selling, Competitive Analysis, Product Marketing, Sales Process, Business Planning, Market Research, Leadership, B2B Marketing, Channel Strategy, Sales Presentations, Strategic Partnerships
Education
Toronto School of Business 2000 — 2002
Business Administration
Toronto School of Business 2000 — 2002
Computer Applications
Websdepot Technology Partners Inc. May 2014 - Present
Canadian Tire March 2012 - April 2013
Onico Solutions January 2011 - March 2012
Marcomm Integrated Business Solutions July 2010 - January 2011
MTS Allstream May 2010 - June 2010
End to End Networks October 2008 - November 2009
Rogers Cable April 2007 - October 2008
Durham Contact Centre April 2006 - March 2007
Skills
Routing, Firewalls, Cisco Technologies, VPN, Active Directory, Switches, Networking, Routers, Windows XP, Servers, Troubleshooting, Technical Support, CCNA, Hardware, Windows 7, Software Installation, WAN, VoIP, Software Documentation, Wireless Networking, Microsoft Exchange, Juniper, TCP/IP
Education
Durham College 2001 — 2003
Diploma, Computer Systems Technician
Ryerson University May 2013 - April 2014
Ryerson University May 2012 - February 2013
AlarmForce Industries Inc. February 2008 - September 2008
Durham Contact Centre June 2006 - September 2007
Life in the Woods September 2004 - June 2006
Durham Contact Centre July 2003 - September 2004
Life in the Woods April 2002 - June 2003
The RAM Group August 2001 - April 2002
Quiettouch Inc. June 2000 - May 2001
Metafore May 1999 - June 2000
Skills
Leadership, Team Leadership, Teamwork, Creative Strategy, Analytic Problem Solving, Management, Geography, Research, Quantitative Research, Statistics, Multivariate Statistics, Spatial Analysis, Spatial Modeling, Location Intelligence, Site Selections, Geodemographics, Cartography, Spatial Data Management, Spatial Databases, Geodatabase, Spatial Data, SQL, MySQL, Microsoft SQL Server, Access, Hadoop, Hive, Apache Pig, R, SPSS, GeoDa, GIS, ArcGIS, ArcMap, MapInfo, Quantum GIS, GRASS GIS, Python, PHP, Google Maps API, Microsoft Excel, Microsoft Word, Microsoft Office, Photoshop, Illustrator, HTML5, CSS, Social Media, Training & Development, Technical Support
Education
The Chang School of Continuing Education 2014 — 2015
Certificate in Data Analytics, Big Data, and Predictive Analytics, CGPA of 4.33 (on 5 of 6 courses)
Yeates School of Graduate Studies 2013 — 2015
Master of Spatial Analysis (MSA), CGPA of 3.89
Ryerson University - Faculty of Arts 2009 — 2013
Bachelor of Arts (BA), Geographic Analysis, CGPA of 3.83