First Level Technology
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First Level Technology Employees
First Level Technology June 2008 - December 2009
Skills
Troubleshooting, Computer Hardware, Field Service, Software Installation, Customer Service, Laptops, Computer Repair, Hardware, Printers, A+ Certified, Windows 7, Network Administration, Microsoft Office
Education
ITT Technical Institute-Albany 2013 — 2015
Network Systems Administration, Network and System Administration/Administrator, 3.9545
DeVry Technical Institute 1985 — 1989
Electronics Technician Diploma, Network and System Administration/Administrator, 2.75
Systems Made Simple, A Lockheed Martin Company 2015 - Present
Hewlett-Packard 2015 - Present
Bazaarvoice 2014 - 2015
VMware 2012 - 2013
Contract work 2010 - 2012
Evins Personnel Consultants, Inc 2009 - 2010
First Level Technology 2009 - 2009
Contractor 2007 - 2009
Integrated Screening Partners 2005 - 2007
Skills
Talent Acquisition, Recruiting, Sourcing, Technical Recruiting, Social Media, Project Management, Marketing, Applicant Tracking..., Screening, Management, Full-life Cycle..., Talent Management, Interviews, Customer Service, Vendor Management, Leadership Development, Networking, Business Networking, Cold Calling, Strategic Sourcing, Hiring, High-volume Recruiting, Boolean Searching, Technology Recruitment, Screening Resumes, Social Recruiting, Training, Talent Mining, Strategic Hiring, IT Sourcing, Social Networking, Staffing Services, New Hire Orientations, Corporate Recruiting, Human Resources, Leadership
Education
University of Phoenix
Bachelor of Business Administration (BBA), Business Administration and Management, General, 3.87
360 Mortgage Group, LLC February 2015 - Present
Assurant Field Asset Services April 2014 - February 2015
OneWest Bank March 2010 - March 2014
First Level Technology October 2007 - December 2009
Countrywide Home Loans August 2002 - October 2007
Skills
Mortgage Lending, Mediation, Operational Analysis, Project Management, Program Management, Mortgage Underwriting, High Organizational..., Teamwork, Microsoft Office, Human Resources, Credit, Banking, Finance, Analysis
Education
National University
Bachelor of Business Administration (BBA), Accounting
Sundance Inc. March 2013 - Present
NCR Corporation August 2008 - April 2013
FTD April 2006 - November 2008
Chortek & Gottschalk November 2006 - July 2008
C&G Consulting November 2006 - July 2008
First Level Technology April 2002 - April 2006
Skills
Customer Service, Team Leadership, Project Planning, Able To Multi-task, Outstanding Customer..., Microsoft Office, Good interpsonal Skills, Attention To Detail, Creative Problem Solving, Cisco Certified..., Security Camera..., Accounts Payable, Network Administration, Routers, Hardware, Networking, Active Directory, Process Improvement, Software Installation, Computer Hardware, Troubleshooting
Education
University of Phoenix 2002 — 2004
Bachelor of Science in Information Technology, Information Technology
University of Phoenix 2002 — 2004
Bachelor of Science, Information Technology
PC Productivity 1999 — 1999
Certifications, A+ and Microsoft Certificatons
Waukesha County Technical College 1993 — 1997
Associate Degree, Accounting
Williams June 2014 - Present
SiteDataSystems (for White Buffalo Environmental, Inc.) April 2006 - June 2014
Choice Computer Services and TreatWrite October 2007 - February 2009
Bedlam Sports (Previously Sunbelt Sports) May 2004 - April 2006
Alorica September 2003 - April 2004
First Level Technology January 2002 - September 2003
Transco Supply August 2001 - February 2002
Williams Communications July 2000 - June 2001
BuyItNow.com May 1999 - July 2000
DecisionOne April 1998 - April 1999
Skills
SharePoint, SharePoint Designer, SQL Server, Visual Studio, HTML, CSS, Microsoft Office, Access, Excel, Word, PowerPoint, Visio, Paint.NET, OneNote, Outlook, SketchUp, Windows Movie Maker, Google Analytics, Google Adwords, Google Docs, Google Webmaster Tools, Google Website Optimizer, Blogging, Database Administration, Web Development, Databases, Web Design, Documentation, E-commerce, GIS, Internet, MySQL, Social Media, Social Networking, Network Security, Online Marketing, Organizing, Optimization, Photoshop, Planning, Quality Assurance, Research, SEO, Problem Solving, SQL, Troubleshooting, Wordpress, Writing, XHTML, Project Planning
Education
University of Oklahoma 1991 — 1993
Master, Human Relations; Film and Video Studies
Northeastern State University 1986 — 1991
Bachelor's of Arts, Psychology
Rogers State University 1986 — 1988
General Requirements, General Requirements
QuikServe Solutions August 2007 - Present
Millard Lumber June 2006 - July 2007
Mosaic Technology Group August 2006 - August 2006
First Level Technology May 2006 - May 2006
Skills
Troubleshooting, Technical Support, Computer Hardware, Testing, Software Documentation, Customer Service, Microsoft Office, Software Installation, Microsoft Excel
Education
Southeast Community College 2002 — 2003
Associates of Applied Sciences, Computer Programming
Scotus Central Catholic 1997 — 2001
High School Diploma
Apple August 2012 - Present
Volt Workforce Solutions May 2010 - August 2012
First Level Technology October 2007 - September 2009
Skills
Customer Satisfaction, Customer Oriented, Call Centers, Team Management, Team-oriented, Virtual Teams, Contact Centers, Personnel Management, Performance Management, Performance Improvement, Employee Training, Team Leadership, Employee Relations, New Hire Orientations, Building Relationships, Management, Account Management, Customer Service, Customer Experience, Human Resources, Interviews
Education
Del Mar College 1991 — 1993
Gregory Portland High School
Ralph Lauren August 2014 - Present
Ralph Lauren November 2011 - August 2014
NCR Corporation January 2008 - June 2011
First Level Technology January 2007 - December 2007
Pitt Community College January 2002 - August 2006
ASMO of Greenville November 2002 - December 2002
Skills
POS, Hardware, XP, Windows, Project Management, Technical Support, Windows 7, Troubleshooting, Switches, Remote Desktop, Microsoft Excel, Cisco Routers, Databases, Networking
Education
East Carolina University 2003 — 2006
Bachelors of Science in Communications
Pitt Community College 2000 — 2002
Associates in Information Technology
Black Box Network Services March 2010 - March 2013
First Level Technology April 2008 - December 2009
First Level Technology April 2007 - April 2008
Express Personnel Services February 2006 - April 2007
Progressive Insurance March 2003 - February 2006
Broadwing Communications April 2001 - December 2002
Skills
Onboarding, Recruiting, HRIS, Human Resources, Talent Management, Interviews, Employee Benefits, Vendor Management, Payroll, Screening, New Hire Orientations, FMLA, Employment Law, Job Fairs, Temporary Placement, Screening Resumes
Education
Texas A&M University-Kingsville 1995 — 2000
BA
PFI Tech for Dell April 2014 - February 2015
Med Impact December 2013 - February 2014
Insight September 2013 - September 2013
HP American Express AESCP April 2013 - May 2013
Compucom for Wells Fargo March 2013 - April 2013
JPMorgan Chase February 2013 - March 2013
IBM/Cushman & Wakefield August 2011 - April 2012
Adecco Engineering March 2010 - May 2010
First Level Technology April 2009 - October 2009
Fleet Safety April 2008 - April 2009
Skills
Support 90 users, rDirectory, Software Installation, Laptops, Servers, DNS, Computer Hardware, Active Directory, Troubleshooting, Windows 7, Networking, Technical Support, Hardware, Switches, System Deployment, Network Administration, Citrix, Windows XP, Operating Systems
Education
DeVry University Phoenix 2010 — 2013
AA, Network Systems Administrator, 3.3
Community College of the United States Air Force Ground Radio Communications Specialist 1984 — 1985
Vocational, Electronics
Brevard Public Schools January 2012 - Present
self employed August 2010 - January 2012
Olmedo Alvarez C. A. June 2011 - July 2011
NCR Corporation December 2009 - August 2010
First Level Technology January 2008 - December 2009
Ingenious Technology July 2007 - January 2008
Alvarez Imports January 1994 - April 2006
Cía. Agrícola del Guayas (Chiquita Brands subsidiary) January 1992 - January 1994
Skills
Strategic Planning, Customer Service, Microsoft Office
Education
Boston University 1980 — 1985
Bachelor of Science, Computer Engineering
Keiser University
MCP (Microsoft Certified Professional)
Cerification
NCR University
PCMCSE (Professional Standards Institute Certified Master Computer Support Engineer)
Certification
PCMNSE (Professional Standards Institute Certified Master Network Support Engineer)
Certification
PCMSA (Professional Standards Institute Certified Master Server Administrator)
Certification
Wolters Kluwer ELM Solutions August 2015 - Present
Life on Fire Podcast January 2006 - Present
Wolters Kluwer ELM Solutions April 2014 - August 2015
Wolters Kluwer ELM Solutions August 2011 - March 2014
Cablevision September 2007 - June 2011
Spherion March 2007 - September 2007
Tidelands Geophysical July 2006 - February 2007
First Level Technology January 2006 - January 2006
Community Voice Channel June 2004 - January 2005
Skills
Troubleshooting, Customer Service, Windows, Technical Support, Software Documentation, Microsoft Excel, Computer Hardware, SharePoint, Audacity, Audio Post Production, Video Production, Video Editing, Adobe Premiere, Adober Premiere Elements, Sound Mixing, Customer Satisfaction, Apologetics, Religious Education, Public Speaking, New Media, Facebook, Twitter, Google Plus, WordPress, RSS, Podcasting, Writing, Creative Writing, Script-writing, Acting, Blogging, Social Media, Television Studio..., CSS, Windows 7, Microsoft Office, Call Centers, OS X, Access, Content Management
Education
New Horizons Learning Centers 2004 — 2005
Information Technology
Manchester Community College 2002 — 2003
none, General Education
RHAM High School 1999 — 2002
High School Diploma, High School
Agfa Healthcare March 2010 - Present
Agfa Healthcare September 2008 - March 2010
Agfa Healthcare April 2008 - September 2008
Agfa Healthcare June 2006 - April 2008
Vanguard Managed Solutions December 2005 - June 2006
First Level Technology 2004 - 2005
Skills
Troubleshooting, XP, Computer Hardware, Windows, Windows Server 2003, Healthcare Information..., HL7, PACS
Education
New England Institute of Technology 2000 — 2004
BS, CIS
Westerly High School 1996 — 2000
CyrusOne February 2015 - Present
Texas Education Agency August 2012 - Present
CyrusOne 2015 - 2015
CyrusOne 2015 - 2015
HCA - San Antonio, Texas HQ September 2010 - July 2011
Texas Commission on Environmental Quality July 2008 - September 2010
Bank of America December 2007 - July 2008
First Level Technology March 2007 - December 2007
Compass Learning 2006 - 2007
Skills
Customer Service, Excel, Access, PowerPoint, Banking, IT Strategy, WiX, Adult Education, Corporate Training, Microsoft Office, Word, Groupwise, Merlin, Dispatch-1 (D-1), Lycos, Public Speaking, Public Relations, Corporate Communications, Marketing Communications, Internal Communications, Community Outreach, Training & Development, Staff Training, Training Skills, Online Training, Microsoft Word, Training, Project Management, E-Learning, Microsoft Excel, Policy, Editing, Employee Training, Management, Software Documentation, Quality Assurance, Analysis, Program Management, Leadership
Education
University of Phoenix-Austin Campus 2009 — 2012
Master of Arts (MA), Adult Education and Training
University of North Texas 2001 — 2006
Bachelor of Arts (BA), Communication Studies
Cynosure, Inc. November 2009 - Present
Syneron Candela February 2008 - November 2009
First Level Technology June 2007 - December 2007
LaserCare Printer & MFP Experts October 2006 - June 2007
Canon USA March 2001 - October 2006
Skills
Management, Customer Service, Service Management, Field Service, Field Technicians, Biomedical Devices, Medical Devices, Technical Support, Product Support, Customer Support, Project Management, Hardware Diagnostics, Sales, Capital Equipment
Education
American InterContinental University 2002 — 2006
Master's Degree, Information Technology (Network Security), GPA 3.49
University of Phoenix 1998 — 2002
Bachelor's Degree, Management Information Systems, GPA 3.76
ASR Health Benefits May 2015 - Present
ASR Health Benefits June 2008 - May 2015
ION Media Networks May 2006 - June 2008
First Level Technology April 2006 - April 2006
LIN Television September 2001 - June 2005
Paxson Communications December 1996 - September 2001
Skills
A+ Certified, Network+ Certified, CompTIA Network+..., Network+, TCP/IP, Windows, Networking, Computers, Wireless, Firewalls, Troubleshooting, Microsoft Exchange, Active Directory, VMware, Citrix, Software Installation, Technical Support, Windows Server, Help Desk Support, Hardware, CompTIA Network+
Education
Grand Rapids Community College 2005 — 2006
Completion Certificate, Computer Support Technician Job Training Program
Northwestern Lake Forest Hospital January 2008 - Present
FIRST LEVEL TECHNOLOGY September 2005 - May 2006
ComEd Div of Exelon January 2000 - January 2001
EXELON CORPORATION January 1969 - January 2001
ComEd 1969 - 2001
Skills
Setup Desk top and..., Configuration of..., Car delivery via driving, Business Analysis, Management, Software Installation, Marketing, Hospitals, Software Development, Program Management, Business Strategy, Cross-functional Team..., Mergers & Acquisitions, Access, Software Documentation, Healthcare, Process Improvement, Management Consulting, Customer Service, Contract Negotiation, Negotiation
Education
Milwaukee School of Engineering 1965 — 1969
BSEE, Electrical Engineering
Milwaukee School of Engineering 1965 — 1969
BS, Electrical Engineering
NCR Corporation January 2008 - October 2012
First Level Technology 2006 - 2008
Skills
ITIL, SQL, Microsoft SQL Server, Service Delivery, Data Warehousing, Business Intelligence, Computer Hardware, Vendor Management, Troubleshooting, Technical Support, Active Directory, Business Analysis, Requirements Analysis, IT Service Management, Windows XP, Databases, Hardware, Project Management, Process Improvement
Education
University of Michigan-Flint 1997 — 2010
Clawson High School
AllClear ID November 2014 - Present
BECO November 2012 - Present
Motive October 2011 - November 2012
Rackspace Hosting October 2010 - January 2012
American Campus Communities May 2008 - August 2010
Network Logistic, Inc. October 2007 - April 2008
Oracle March 2005 - October 2007
First Level Technology January 2004 - April 2005
Exodus Communications 1999 - 2001
Skills
Cisco Technologies, Firewalls, Network Security, Data Center, Disaster Recovery, Networking, OSPF, Routers, Routing, Security, Servers, Switches, VMware, VPN, WAN
Education
The University of Texas at Austin 1993 — 1998
AT&T October 2006 - Present
First Level Technology 2005 - 2006
First Level Technology (NCR Call Center) September 2003 - September 2005
Skills
Microsoft Office, Recruiting, Interviews, Project Management, Highly detail oriented, Communication, Presentations, Human Resources, Screening Resumes, Qualifying Candidates, Extending Offers, Responsiveness, Reports, Problem Solving, Sourcing, Internet Recruiting, Phone Screens, Job Fairs, Job Postings, College Recruiting, Employee Relations, Closing Candidates, New Hire Paperwork, Leadership, Building Relationships, Career Counseling, Taleo, PeopleSoft, Onboarding, Applicant Tracking..., Talent Management, Employee Benefits, Training, Cold Calling
Education
Augusta State University 2001 — 2003
MS, Psychology
Appalachian State University 1992 — 1996
Bachelor of Science (BS), Psychology
First Level Technology September 1998 - August 2008
Education
The University of Texas at Austin 1983 — 1988
BA, Government
NCR Corporation January 2008 - April 2011
First Level Technology February 2001 - December 2007
Education
Franklin University 2001 — 2002
Business management
Community College of the Air Force 1982 — 1984
Geberal Studies
Clio Area High School 1974 — 1978
High school, High school
TEKsystems April 2012 - May 2012
Randstad January 2012 - March 2012
DISYS July 2011 - December 2011
Insight Global June 2011 - July 2011
Smart IT Staffing November 2010 - January 2011
Marion County Election Board September 2010 - November 2010
RMS Computer Corporation July 2009 - September 2010
TEKsystems March 2009 - June 2009
TAC Worldwide Company, Inc January 2009 - April 2009
First Level Technology August 2003 - September 2006
Skills
Laptops, Dell Computers, Active Directory, Troubleshooting, Computer Hardware, Help Desk Support, Windows 7, Software Installation, Network Administration, CompTIA A+ Certification, Microsoft Certified..., Microsoft Certified..., CCNA, CompTIA Network+..., Windows XP Pro, A+ Certified, Operating Systems, Switches
Education
Excelsior College 2002 — 2008
Bachelor of Science, Information Technology, 3.57
Bishop Chatard High School
Clinical Pathology Laboratories April 2013 - Present
Generation America November 2010 - December 2012
First Level Technology October 2008 - December 2009
First Level Technology October 2005 - December 2009
First Level Technology December 2003 - October 2005
First Level Technology October 2003 - December 2003
ITT Technical Institute January 2003 - April 2003
SRDI January 2001 - May 2002
SRDI August 1998 - May 2002
CDI May 1997 - August 1998
Skills
Recruiting, Employee Relations, Human Resources, Performance Management, Talent Acquisition, Onboarding, Training, Management, Program Management, Interviews, Customer Service, Team Building, Software Documentation, Project Management, Call Centers, Cross-functional Team..., Hiring, New Hire Orientations, Benefits Administration, Employee Benefits
Education
Purdue University
Bachelor of Science, Retail Management
Unisys July 2009 - Present
MC Machinery/Mitsubishi Corp January 2008 - June 2009
First Level Technology March 2007 - December 2007
Aramark Corporation May 2006 - February 2007
IBM April 2004 - November 2005
Education
DeVry University 2001 — 2004
Bachelor of Science, Computer Information Systems
DeVry University 2001 — 2004
Bachelor of Science, Computer Information Systems
DeVry University Dupage Campus
Bachelor of Science, Computer Information Systems
Currently looking August 2012 - Present
NCR Corporation August 2011 - August 2012
NCR Corporation September 2010 - August 2011
NCR Corporation March 2008 - September 2010
First Level Technology August 2004 - March 2008
Skills
Troubleshooting, POS, Process Improvement, Service Delivery, Computer Hardware, Sla, Account Management, Customer Satisfaction
Education
Ashford University 2011 — 2015
Bachelor of Business Administration (BBA), Buissness Administration, 3.96