Hilton Austin
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Hilton Austin Employees
Hampton Inn & Suites Austin Downtown/Convention Center October 2014 - Present
Hampton Inn & Suites Austin Downtown/Convention Center November 2004 - October 2014
Hilton Austin May 2003 - November 2004
Radisson Austin July 2002 - May 2003
Del Webb Corporation December 1998 - January 2002
Residence Inn by Marriott The Woodlands May 1996 - October 1998
Skills
Hotels, Revenue Analysis, Hospitality Industry, Yield Management, Hospitality, Sales, Hospitality Management, Convention Services, Hotel Management, Contract Negotiation, Marketing, Tourism, Business Travel, Sales Management, Rooms Division, Budgets, Banquets, OnQ, Negotiation, Resorts, Guest Service Management, Travel Management, Event Management, Hotel Booking, Opening Hotels, Trade Shows, Account Management, Meeting Planning, Event Planning, Customer Service, Strategic Planning, Property Management..., Lodging, Front Office, Pre-opening, New Business Development, Dedicated Professional, Customer Driven, Tactical Solutions, Revenue Forecasting, Online Travel, Selling Skills, Market Planning, Marketing Strategy, Market Analysis, Incentives, MICROS
Education
The University of Southern Mississippi 1985 — 1989
BS, Hotel Administration, 3.4 overall GPA
Hilton Austin November 2013 - Present
Cheddar's Casual Cafe June 2011 - August 2013
Trinity Hall Irish Pub April 2006 - August 2011
Third Base June 2010 - May 2011
Skills
Event Management, Management, Restaurants, Customer Satisfaction, Customer Service, Food, Hospitality, Food Service, Resorts, Banquets, Food, Event Planning, Catering, Hospitality Industry, Hospitality Management, Hotel Management, Restaurant Management, Food & Beverage, Menu Development, Hotels, Military
Education
North Central Texas College
North Lake College
Hilton Austin May 2015 - Present
Hilton Austin August 2014 - May 2015
Ogle Properties February 2013 - August 2014
St. David's HealthCare November 2004 - August 2011
Seton Healthcare Network July 1999 - October 2004
Skills
Property Management, Highly detail oriented, Microsoft Office, QuickBooks, Customer Service, Customer Satisfaction, Creative Problem Solving, Medical Terminology, Health Insurance, Receptionist Duties, Telephone Reception, Compliance, Data Entry, Personnel Management, Performance Management, Employee Training, Medical Manager, Meet Deadlines, Rent Roll, Golf, Meditech, Switchboard Operator, Skyline, Notary Public, Outlook, PowerPoint, Telephone Skills, Microsoft Excel, Communication, Invoicing, Scheduling, Healthcare, Hospitality, Management, Time Management, Problem Solving, Hospitality Management, Hotel Management, Event Planning
Education
Stillwater Central High School 1996 — 1999
Diploma, Biology, General
James Bowie High School 1995 — 1996
Austin Community College
Intego Inc. September 2008 - Present
Apple October 2005 - May 2008
Hilton Austin 2004 - 2005
Southwest Airlines 2000 - 2003
Skills
Team Management, Customer Success, Team Building, Team Leadership, Technical Writing, Customer Retention, Customer Satisfaction, Customer Service, Leadership, Zendesk, JIRA, Technical Training, Integration, Technical Support, Troubleshooting, Software Documentation, Knowledge Base, User Manual Development, Salesforce.com..., Microsoft Office, Databases, Training, Business Analysis, CRM Integration, CRM, Active Directory, MySQL, PHP, XML
Education
The University of Texas at Austin 1998 — 2002
Bachelor of Liberal Arts, English Language and Literature, General
Temecula Creek Inn of JC Resorts August 2015 - Present
Rodan + Fields Dermatologists July 2014 - Present
Rancho Bernardo Inn of JC Golf and Resorts July 2012 - Present
Temecula Creek Inn of JC Resorts February 2012 - June 2012
Rancho Bernardo Inn of JC Resorts May 2010 - February 2012
Rancho Bernardo Inn of JC Resorts December 2006 - May 2010
Hilton Austin August 2005 - December 2006
Texas State University August 2003 - August 2005
Target February 2002 - August 2003
Education
Texas State University 1998 — 2002
BBA, Marketing
Freelance/Consulting January 2014 - Present
Melinda Holm & Associates January 2014 - October 2014
Alliance of M&A Advisors December 2012 - November 2013
Peach Marketing November 2011 - May 2012
Havas Worldwide 2012 - 2012
Hilton Austin November 2010 - November 2011
Doubletree Guest Suites March 2010 - November 2011
Hilton College Station July 2007 - March 2010
Skills
Adobe Creative Suite, MS Office Suite, Customer Service, Copywriting, Copy Editing, HTML5, CSS, Social Media Marketing, Microsoft Office, Project Management, Event Planning, Marketing, PowerPoint, Salesforce.com, Advertising, Social Media, Hospitality, Strategic Planning, Marketing Strategy, Communication Skills, SharePoint, Management, Time Management, Public Relations, Graphic Design, Food & Beverage, HTML 5
Education
Texas A&M University 2005 — 2008
BBA, Marketing
Texas A&M University 2005 — 2008
Certificate, International Business;
Austin Community College
Graphic Design
Hilton Austin August 2015 - Present
Hilton Westchester September 2014 - August 2015
Hilton Garden Inn December 2012 - September 2014
Motel 6 December 2010 - September 2012
Harrahs Las Vegas Inc March 2010 - October 2010
The Hotel Viking June 2007 - October 2008
Marriott Hotels May 2005 - June 2007
Skills
Food & Beverage, Hospitality Management, Catering, Hospitality, Restaurants, Hospitality Industry, Hotels, Banquets, Menu Development, Hotel Management, Pre-opening, Food, Restaurant Management, Guest Service Management
Education
Johnson & Wales University 2004 — 2008
Bachelor's Degree, Hospitality/Food & Beverage Management
Johnson & Wales University 2004 — 2006
Associate's Degree, Hotel Management
Dropbox October 2013 - Present
Hilton Austin October 2012 - October 2013
Hilton Austin 2010 - October 2012
Hilton Austin January 2010 - August 2010
Doubletree Hotel March 2008 - January 2010
Doubletree Hotel June 2006 - March 2008
Skills
Rooms Division, OnQ, Convention Services, Hospitality Industry, Front Office, Guest Service Management, Event Planning, Hospitality Management, Customer Service, Meeting Planning, Hotel Management, Resorts, Revenue Analysis
Education
Montana Tech of the University of Montana
University of Montana
Saffire September 2014 - Present
South Padre Island CVB May 2013 - September 2014
HomeAway.com November 2012 - May 2013
Hilton Austin September 2010 - November 2012
South Padre Island CVB 2009 - 2009
Skills
Salesforce.com, Sales Process, Online Advertising, Sales, Account Management, Sales Operations, Lead Generation, Social Media Marketing, Direct Sales, Marketing, Hospitality, Customer Service, Hotels, Event Planning, Customer Satisfaction, Market Planning, Event Management, Trade Shows
Education
Texas A&M University 2006 — 2010
Recreation, Park and Tourism Sciences, Natural Resource Recreation and Tourism
HRI Lodging, Inc & MetWest Terra Hospitality March 2010 - Present
Sofitel Luxury Hotels and Resorts August 2008 - August 2009
Hilton Austin January 2006 - August 2008
Hilton San Diego Resort October 2004 - December 2005
DoubleTree San Diego Mission Valley July 2003 - October 2004
Skills
Business Analysis, Competitive Analysis, Creative Strategy, Revenue Analysis, Hotels, Strategic Planning, Yield Management, Marketing Strategy, Budgets, Property Management..., Hotel Management, Rooms Division, Hospitality, Hospitality Management, Customer Service, OnQ, Employee Training, New Business Development, Market Research, Revenue Forecasting, Resorts, Lodging, Hotel Booking, Opening Hotels, Front Office, Pre-opening, Catering, Delphi, Guest Service Management, Convention Services
Education
Cornell University 1996 — 2000
B.S., Hospitality Management
Cornell University 1996 — 2000
Bachelor of Science (B.S.), Hospitality Administration/Management
Hilton Orlando December 2008 - Present
Hilton Austin August 2005 - December 2008
Waldorf Astoria Hotel October 1994 - August 2003
Skills
Hospitality Management, Hotel Management, Hospitality Industry, Hotels, Rooms Division, Revenue Analysis, Front Office, Pre-opening, Hospitality, Resorts, Food & Beverage
Education
Penn State University 1988 — 1992
Bachelor's degree, Hotel, Motel, and Restaurant Management
Hilton Austin March 2008 - Present
Sugar Land Marriott June 2003 - March 2008
Skills
Charming and Hospitable..., Skilled Mentor and..., Hospitality, Catering, Fundraising, Meeting Planning, Hotels, Non-profits, Nonprofits, Budgets, Special Event, Hospitality Industry
Education
The University of Texas at Austin
BA, Pre-Law
Capital One August 2014 - Present
Austin Achieve Public School February 2014 - August 2014
Hilton Austin November 2013 - August 2014
Ramuntos Brick Oven of Keene July 2012 - September 2013
SAU 47 Teaching District April 2013 - June 2013
TJX August 2011 - April 2013
Ed's crossroads Pizza and Subs February 2012 - May 2012
Big Brothers Big Sisters July 2011 - August 2011
Keene State College April 2009 - May 2011
Skills
Coaching, Teaching, Excel, Microsoft Office, PowerPoint, Retail, Microsoft Excel, Event Planning, Time Management, Administrative..., Outlook, Sales, Teamwork, Microsoft Word, Customer Service, Data Entry, Facebook, Public Speaking, Social Media, Social Networking, Leadership, Training
Education
Kaplan University 2015 — 2016
Master's degree, Homeland Security and Emergency Management
Keene State College 2008 — 2011
Bachelor of Science (BS), Health and Physical Education/Fitness
Omni Hotels August 2014 - Present
Wentworth by the Sea Hotel & Spa October 2013 - August 2014
Hilton Austin September 2012 - May 2013
Hilton Austin January 2012 - September 2012
Doubletree Suites by Hilton-Austin May 2011 - January 2012
Skills
Customer Service, Outlook, PowerPoint, Excel, Delphi, PeopleSoft, OnQ, Microsoft Word, Hotels, Sales, Leadership, Hospitality Industry, Microsoft Excel, Management, Food & Beverage, Catering, Hospitality, Banquets, Tourism, Contract Negotiation, Team Leadership, Event Planning, Event Management
Education
Texas State University 2008 — 2011
Fine Arts and Communication, Communication Studies, Minor in Business Administration
Southern Methodist University 2007 — 2008
General Studies
Texas State University June 2014 - Present
Keller Williams Real Estate September 2012 - Present
Texas State University February 2014 - May 2014
Texas Center for the Judiciary September 2012 - February 2014
Hilton Austin June 2008 - September 2012
Hyatt Regency North Dallas November 2007 - May 2008
Austin Marriott North April 2006 - November 2007
Skills
Event Planning, Customer Service, Catering, Hospitality, Event Management, Outlook, Hotels, Word, Excel, PowerPoint, Budgeting, Microsoft Office, Customer Relations, Advertising, Administration, Conferences, Hospitality Industry, Weddings, Scheduling, Microsoft Excel, Budgets, Hotel Management, Account Management, Hospitality Management, Microsoft Word, Corporate Events, Trade Shows, Food & Beverage, Meeting Planning, Process Scheduler, Sales, Tourism, Marketing, Restaurants, Social Networking, Customer Satisfaction, Coordinating Events, Menu Development, Restaurant Management, Social Media Marketing, Banquets, Wedding Planning, Food, Front Office, Convention Services, Time Management, Revenue Analysis, Micros, OnQ, Training
Education
The University of Texas at Austin 2000 — 2004
Hilton Austin October 2014 - Present
Hilton Austin June 2012 - September 2014
DoubleTree Suites by Hilton - Austin March 2011 - June 2012
Embassy Suites Albuquerque - Hotel and Spa July 2010 - February 2012
Embassy Suites November 2008 - July 2010
Embassy Suites Albuquerque - Hotel and Spa March 2007 - November 2008
Midori Sushi Bar September 2005 - August 2008
Skills
Customer Satisfaction, Restaurants, Microsoft Word, Accounts Payable, Meeting Planning, Event Management, Resorts, Sales, Revenue Analysis, Auditing, Training, Outlook, Hotels, Catering, Hospitality Management, Human Resources, Accounting, Food & Beverage, Hospitality Industry, Hotel Management, Invoicing, Microsoft Office, Hospitality, PowerPoint, Customer Service
Education
The University of New Mexico 2004 — 2007
Bachelor of Science, Civil Engineering
Central New Mexico Community College
Atomic Handyman PartnerMaxwell AntiquesNovember 2010 - Present
Gypsie Cafe January 2009 - Present
Hilton Austin 2003 - 2006
Austin Convention Center 2001 - 2003
Education
Morehead State University 1989 — 1995
Eastern Brown High 1983 — 1987
Hilton Austin March 2013 - Present
Hilton Omaha May 2007 - March 2013
Skills
Hotel Management, Wine Lists, Hospitality Management, Pre-opening, Revenue Analysis, Facilities Management, Food Cost Analysis, Hotels, Menu Costing, Customer Retention, TIPS Certified, Business Planning, Hospitality Industry, Opening Hotels, Catering, Menu Development, Hospitality, Micros, Lodging, Resorts, Yield Management, OnQ, Food & Beverage, Banquets, Restaurants, Convention Services, Property Management...
Education
Oklahoma State University
Hotel and Restaurant Management
Austin Convention & Visitors Bureau November 2011 - Present
Austin Convention & Visitors Bureau May 2011 - November 2011
Austin Convention & Visitors Bureau October 2010 - May 2011
Hilton Austin September 2008 - October 2010
Hilton Austin September 2007 - September 2008
Skills
Meeting Planning, Tourism, Hospitality, Hotels, Contract Negotiation, Sales, Marketing, Food & Beverage, Hospitality Management, Customer Service, Hospitality Industry, Trade Shows, Corporate Events, Event Management, Hotel Management, Revenue Analysis, Event Planning, Catering, Convention Services
Education
Austin Community College 2008 — 2009
A.A.S. Travel & Tourism
Lamar University 2006 — 2007
Hospitality
Marriott Marquis Houston July 2014 - Present
Hilton Austin July 2012 - July 2014
Hilton Americas-Houston September 2008 - July 2012
PCMA POWER Chapter January 2011 - December 2011
Hilton Palacio del Rio February 2004 - August 2008
Homewood Suites by Hilton - Riverwalk January 2000 - January 2004
Skills
Hotels, Hospitality, Sales, Meeting Planning, Hospitality Management, Account Management, Hospitality Industry, Sales Management, Contract Negotiation, Tourism, Event Management, Hotel Management, Corporate Events, Revenue Analysis, Food & Beverage, Event Planning, Incentives, Resorts, Customer Service, Convention Services, Banquets, Social Media, Marketing Communications, Yield Management, Pre-opening, Budgets, Revenue Forecasting, Marketing Strategy, Public Relations, Lodging, Market Planning, Destination Marketing, Training, Trade Shows, Contract Negotiations, Marketing, Management
Education
St. Mary's University
Hilton Austin August 2015 - Present
Hilton Austin August 2014 - August 2015
Hilton Austin July 2013 - August 2014
Hilton Austin August 2011 - July 2013
The Ritz-Carlton Hotel Company, L.L.C. October 2010 - July 2011
Hilton Hotels & Resorts January 2005 - September 2010
Skills
Customer Service, Hospitality Industry, Administrative..., Organization, Communication, Catering, Sales Process, Food Service, Food & Beverage, Banquet Operations, Outlook, Delphi, Meeting Planning, Proposal Writing, Employee Training, Events Coordination, Events Organisation, Event Planning, Bartending, Time Management, Resorts, Banquets, Hospitality Management, Opera, OnQ, Corporate Events, Micros, Food, Wine, Front Office, Hospitality, OnQ R&I, Passkey, Convention Services, Guest Service Management, Rooms Division, Hotel Management, Yield Management, Pre-opening, MICROS
Education
University of Arizona 2005 — 2009
Bachelor of Arts (B.A.), Organizational Communication, General
Notre Dame HighSchool 2000 — 2004
Hilton Austin February 2014 - Present
Holiday Inn Austin Midtown September 2013 - January 2014
Hilton St. Louis at the Ballpark & The St.louis Union Station Hotel A Doubletree by Hilton January 2011 - August 2013
Anheuser-Busch July 2010 - January 2011
University Club of Missouri January 2006 - July 2010
Skills
Sales, Hospitality, Food & Beverage, Account Management..., Hotel Management, Business to Business..., Customer Service, Hotels, Restaurants
Education
University of Missouri-Columbia 2005 — 2010
Bachelor of Science (B.S.), Hotel, Motel, and Restaurant Management
Wentzville Holt High School 2000 — 2005
Hilton Austin April 2015 - Present
DoubleTree Suites by Hilton Austin August 2014 - April 2015
Hilton University of Houston September 2011 - August 2014
DoubleTree by Hilton Houston Downtown February 2013 - March 2014
Wine & Spirits Management Association January 2012 - May 2012
Crocker Bar March 2009 - July 2009
Spec's Wine, Liquors, and Finer Foods August 2007 - March 2009
Orient Cafe January 2006 - August 2007
Fuddruckers May 2004 - August 2004
Skills
TABC Certified, ServSafe Certified, Certified Wedding..., Hotels, Food & Beverage, Food, Hospitality, Catering, Restaurants, Banquets, Hospitality Management, Wine
Education
University of Houston 2010 — 2012
Bachelor of Science (BS), Hotel, Motel, and Restaurant Management
Lone Star College System 2006 — 2010
Colorado State University 2004 — 2005
Langham Creek High School 2000 — 2004
High School Diploma
Hilton Austin March 2015 - Present
ERA- Bettinger Realtors, Inc. April 2012 - October 2014
Homewood Suites by Hilton Austin South May 2008 - May 2011
Del Valle ISD November 2006 - June 2008
Skills
Great Organizational..., Oral & Written..., Bilingual, Customer Service, Microsoft Office, Outlook, Microsoft Excel, Microsoft Word, Data Entry, PowerPoint, Time Management, Administrative..., Organization, Teamwork, File Management, Multi-line Phone, Sales
Education
Del Valle High School 2002 — 2006
General
Austin Community College
Hilton Austin 2012 - Present
Hilton Garden Inn Austin Downtown January 2010 - January 2012
Royal Sonesta New Orleans January 2008 - January 2010
Skills
Hospitality, Hotels, Hospitality Management, Hospitality Industry, Hotel Management, Team Building, Success Oriented, Banquets, Pre-opening, Resorts, Rooms Division, MICROS, Food & Beverage, Front Office, Revenue Analysis, Yield Management, Customer Service, Training
Education
Louisiana State University 2002 — 2003
Visual and Performing Arts
Southeastern Louisiana University 2001 — 2002
Visual and Performing Arts
Hilton Austin July 2015 - Present
Hilton Worldwide March 2014 - July 2015
Hilton Worldwide March 2012 - March 2014
Pure Source Recruitment August 2010 - March 2014
Hilton Worldwide February 2013 - October 2013
AMEC 2010 - 2012
Skills
Market Research, Office Administration, Lead Management, Networking, Internal Marketing, Assisting Executives, Sales, Database Administration, Business Development, Customer Service, Staff Supervision, Restaurants, Data Entry, Event Planning, Time Management, Human Resources, Document Control, Commercial Focus, Hotels, Employee Training, Document Management, Hospitality Industry, Event Management, Hospitality, Hospitality Management, Management, Teamwork, Social Media, Marketing
Education
The University of Queensland 2011 — 2014
Bachelor of International Hotel and Tourism Management
Martin College 2009 — 2010
Diploma of Events
Moreton Bay College 2003 — 2007
Grade 12 Certificate
BCD M&E February 2015 - Present
The A List at Ashby Staffing August 2014 - February 2015
Everest Institute November 2012 - August 2014
Hilton Austin August 2010 - November 2012
Cruisewest September 2009 - August 2010
Hilton Seattle January 2009 - July 2009
Embassy Suites September 2006 - January 2009
Doubletree Hotel June 2002 - September 2006
Doubletree Hotel September 2003 - February 2005
Doubletree Hotel March 2003 - September 2003
Skills
Front Office, Customer Service, Budgets, Delphi, Process Scheduler, Recruiting, Forecasting, Sales, Payroll, File Management, Quality Control, Contract Management, Loss Prevention, Insurance, Hotels, Hospitality, Hospitality Management, Training, OnQ, Hospitality Industry, Tourism, Rooms Division, Meeting Planning, Concierge Services, Coaching, Customer Satisfaction, Hiring, Management, Time Management, Revenue Analysis, Hotel Management, Food & Beverage, Resorts, Catering
Education
San Jose State University 1999 — 2003
BS, Hopitality Management
Zodiac Aerospace August 2014 - Present
Zodiac Aerospace November 2013 - Present
Zodiac Aerospace August 2011 - July 2014
Hilton Austin September 2010 - September 2011
Cevallos Booking August 2010 - January 2011
Finn and Porter May 2008 - August 2010
University of Montana August 2009 - July 2010
University of Montana Entertainment Management (UMEM) August 2009 - May 2010
JD Productions September 2007 - June 2009
The Buckle September 2007 - May 2008
Skills
Event Management, Promotions, Planning, Production, Event Planning, Social Media Marketing, Product Marketing, Social Media, Project Planning, Facebook, Advertising, Marketing, Customer Service, Leadership, Management, Social Networking
Education
University of Montana 2007 — 2010
B.S, Marketing and Management, Entertainment Management Certificate
Rodan + Fields Dermatologists September 2014 - Present
MonkieStitch November 2012 - Present
Cypress Fairbanks ISD August 2010 - August 2012
Cypress Fairbanks ISD August 2009 - August 2010
Gerson Lehrman Group May 2007 - August 2009
Hilton Austin March 2006 - May 2007
Hilton New York August 2005 - March 2006
Hilton New Orleans Riverside May 2003 - August 2005
Columns Hotel 2002 - 2005
Skills
Event Planning, Public Speaking, Social Media, PowerPoint, Outlook, Teaching, Customer Service, Sales, Negotiation, Marketing Strategy, Social Media Marketing, Staff Development
Education
Tulane University 2000 — 2004
Bachelor of Arts, Political Science, American Studies
Hilton Austin June 2013 - Present
Hilton Austin May 2012 - June 2013
Starwood Hotels & Resorts Worldwide, Inc. June 2005 - March 2012
Nordstrom November 2000 - June 2005
Skills
Event planning, Customer Service, Hospitality Industry, Hospitality, Hotels, Resorts, Concierge Services, Hospitality Management, Front Office, Food & Beverage, Social Media, Event Planning, Sales Management, Sales, Customer Satisfaction, Sales Operations, Management, Negotiation, Superior Client Service
Education
Cal State Fullerton 2003 — 2006
Liberal Studies, Liberal Studies emphasis in Health Science
Dimensional Fund Advisors March 2015 - Present
McKinsey & Company August 2010 - February 2015
Compass Group January 2009 - April 2010
Hilton Austin July 2007 - January 2009
Hilton Austin January 2007 - July 2007
Skills
Budgets, Catering, Corporate Events, Customer Service, Event Management, Event Planning, Food, Hospitality, Hospitality Industry, Hospitality Management, Hotel Management, Hotels, Meeting Planning, Restaurants, Revenue Analysis, Tourism
Education
Cornell University 2002 — 2006
BS, Hotel Administration
Hilton Austin December 2014 - Present
Hilton Austin June 2013 - December 2014
Doubletree by Hilton Austin October 2011 - June 2013
DoubleTree by Hilton Austin April 2010 - October 2011
The University of Texas at Austin AT&T Hotel & Conference Center July 2008 - April 2010
Skills
Conferences, Event Management, Hospitality, Event Planning, Catering, Hotels, Contract Negotiation, Customer Retention, Networking, Leadership, Banquets, Convention Services, Corporate Events, Customer Satisfaction, Customer Service, Food, Hospitality Industry, Hospitality Management, Hotel Management, Marketing, Meeting Planning, Menu Development, Revenue Analysis, Time Management, Tourism, Sales, Trade Shows
Education
The University of Texas at Austin 2001 — 2006
Corporate Communication, Communications, Business Foundations
Hilton Austin October 2013 - Present
Hilton Austin December 2008 - October 2013
Hilton Austin May 2006 - December 2008
Hilton Austin May 2005 - May 2006
Dell August 2004 - April 2005
Texas Monthly January 2003 - May 2003
Skills
Contract Negotiation, Trade Shows, Meeting Planning, Hospitality, Marketing, Value Selling, Team Building, Key Account Management, Strategic Account..., Customer Retention, Strategic Communications, Value Propositions, Sales Process, Sales Operations, Account Management, CRM, Strategic Partnerships, Leadership, Management, Sales Management, Event Planning, Event Management
Education
The University of Texas at Austin 2000 — 2004
BBA, Marketing
Hilton Austin January 2015 - Present
Four Seasons Hotels and Resorts August 2013 - January 2014
Mandarin Oriental Hotel Group January 2012 - June 2012
Skills
Secteur hôtellerie, Hôtellerie, MICROS, Gestion hôtelière, Banquets, Restaurant, Organisation des..., Front Office, Restauration et boissons, Opéra
Education
Glion Institute of Higher Education 2011 — 2015
Embassy Suites DC Convention Center July 2015 - Present
Embassy Suites Washington DC - Convention Center November 2014 - July 2015
Embassy Suites Downtown Austin June 2013 - November 2014
Hilton Austin October 2012 - June 2013
Hilton Austin December 2011 - October 2012
Hilton Austin March 2011 - November 2011
Hilton Austin February 2010 - March 2011
Doubletree Guest Suites Austin January 2009 - February 2010
Dell Diamond April 2006 - September 2009
Georgia Institute of Technology May 2008 - December 2008
Skills
Hospitality, Customer Satisfaction, Coordinating Events, Teamwork, Customer Service, Hospitality Industry, Hospitality Management, Events, Event Management, Hotels, Forecasting, Microsoft Office, PowerPoint, Microsoft Excel, Leadership, Microsoft Word, Team Building, Time Management, Negotiation, Sales, Event Planning, Outlook, Process Scheduler, Front Office, Training, OnQ, Revenue Analysis, Management, Inventory Management, Payroll, Budgets, Meeting Planning, Tourism, Hotel Management, Catering, Food & Beverage, Resorts, Property Management..., Micros, Trade Shows, Delphi, Banquets, Rooms Division, Convention Services, Guest Service Management, Corporate Events, MICROS
Education
Texas State University-San Marcos 2011 — 2014
Bachelor of Business Administration (B.B.A.), Management
Austin Community College 2009 — 2011
Associate of Science (A.S.), Hospitality Management Baccalaureate Preparation
Georgia Institute of Technology 2007 — 2008
Industrial Engineering
Stony Point High School 2004 — 2007
G6 Hospitality LLC April 2015 - Present
Stout Street Hospitality (formerly Magnolia Hotels Management) February 2015 - April 2015
Hersha Hospitality September 2013 - October 2014
Hersha Hospitality March 2013 - September 2013
InterContinental Hotels Group February 2012 - July 2012
Hilton Worldwide March 2006 - December 2011
O'Neill Hotels and Resorts December 2010 - October 2011
Embassy Suites December 2010 - October 2011
Hilton Anatole Dallas, TX March 2006 - December 2010
Hilton Austin December 2003 - March 2006
Skills
HR Certified, OnQ Certified, Training & Development, Train the trainer..., Quality Assurance, Facilities Management, Food Service, Food Safety, Food & Beverage, Cpr Certified, Front Office, OnQ, Guest Satisfaction, Hospitality Management, Guest Service, Rooms Division, Hotels, Hotel Management, Opera, Meeting Planning, Customer Service, Customer Satisfaction, Hospitality Industry, Employee Training, Resorts, Restaurant Management, Restaurants, Catering, Revenue Analysis, Hospitality, Property Management..., Yield Management, Banquets, Training, Pre-opening, Micros, Process Scheduler, Menu Development, Hotel Booking, Guest Service Management, Hiring, Tourism, Opening Hotels, Budgets, Convention Services, Delphi, Food, Lodging, Forecasting, Pre-opening experience
Education
ACC Austin, TX 2004 — 2005
Associate's degree, Hotel/Motel Administration/Management
Pearl River Community College 1989 — 1992
Assoicate, Hotel management, 3.0
Hilton Worldwide October 2013 - Present
Hilton Worldwide May 2012 - October 2013
Hilton Worldwide 2005 - May 2012
Hilton Austin August 2003 - December 2005
Doubletree Hotel Plano November 2000 - August 2003
Skills
Hospitality, Hotels, Revenue Management, Revenue Analysis, Yield Management, Hotel Management, Hospitality Industry, GDS, Pre-opening
Education
Roosevelt University 1996 — 1998
Theatre Performance
DePaul University 1992 — 1994
Theatre Performance
Driskill Hotel July 2007 - Present
Hilton Austin September 2006 - July 2007
Vintage Villas July 2004 - September 2006
Education
Texas State University 1999 — 2002
Hampton Inn and Suites, Downtown Austin January 2006 - Present
Hilton Austin January 2004 - January 2005
Hilton Austin 2004 - 2005
Barton Creek Resort and Club February 2003 - July 2004
Independent Wedding and Special Event Coordinator July 2002 - June 2004
Skills
Hospitality, Hotels, Hospitality Industry, Meeting Planning, Hospitality Management, Catering, Food & Beverage, OnQ, Hotel Management, Front Office, Tourism, Banquets, Event Management, Rooms Division, Convention Services, Event Planning, Restaurants, Delphi, Customer Service, Trade Shows, Corporate Events, Wedding Planning, Micros, Sales, Resorts, Marketing, Customer Satisfaction, Management, Public Relations, Social Media Marketing, Menu Development, Social Media, Budgets, Social Networking, Sales Management
Education
University of Alabama 1999 — 2002
Bachelor of Arts (B.A.), History
RH Watkins High School, Laurel, MS 1991 — 1995
College/University Preparatory and Advanced High School/Secondary Diploma Program
Barton Crek Resort & Spa March 2007 - September 2009
Hilton Austin November 2005 - March 2007
Education
Southern Illinois University, Carbondale
Bachelor of Science, Management
Hiatus Spa + Retreat January 2015 - Present
Hilton Austin February 2014 - Present
River Place Country Club January 2014 - November 2014
San Jacinto Chiropratic July 2012 - January 2014
Division of recreational sports at University of Texas at Austin June 2009 - December 2013
Pro-Care Spine and Medical Center September 2010 - April 2011
Austin Metamorphosis Dance Ensemble September 2006 - June 2007
California Fitness June 2004 - June 2005
Skills
Native Mandarin speaker, Fluent English, Teaching, ACE Certified Personal..., Former ballet and..., Bubble tea lover, Personal Training, Weight Management, Chiropractic, Stretching, Core Strength, Injury Prevention, Stress Management, Rehabilitation, TRX Suspension Training, Kettlebells, Fitness Consulting, Weight Loss Coaching, Flexibility Training, Toning, Post Rehabilitation, Corrective Exercise
Education
New Beginning School of Massage 2013 — 2013
Fu Jen Catholic University 2000 — 2004
B.A., Foreign Language and Literature in Spanish
Austin Community College
Undecided, Health and Wellness, General, Present's Honor Roll: GPA at 4.00
Hilton Austin July 2013 - Present
THE RIGHT STEP February 2008 - May 2011
The University of Texas at Austin August 2006 - May 2008
Skills
Case Management, Mental Health, Crisis Intervention, Behavioral Health, Group Therapy, Psychotherapy, Motivational..., Treatment, Adolescents, Family Therapy, Social Services, Mental Health Counseling, Program Development, Nonprofits, Community Outreach
Education
Austin Community College 2010 — 2014
Associate of Science (A.S.), Criminal Justice and Corrections
University of Houston-Victoria 2010 — 2012
Bachelor of Applied Science (B.A.Sc.), Psychology
Sleepless Nights June 2015 - Present
Finding Carter Season 2 January 2015 - May 2015
Hilton Austin May 2011 - February 2013
Hilton Atlanta March 2004 - May 2011
Hilton Atlanta Downtown 2002 - 2004
Hilton Atlanta 2000 - 2002
Hilton Atlanta 1999 - 2000
Fontainebleau Hilton 1994 - 1999
Skills
Event Management, Hospitality Management, Conferences, Special Events, Hospitality, Hotels, Hospitality Industry, Catering, Food & Beverage, Training, Meeting Planning, Corporate Events, Banquets, Resorts, Hotel Management, OnQ, Event Planning, Convention Services
Education
The University of Georgia 1987 — 1992
BS, Administation of Recreation and Leisure Studies
The University of Georgia
Bachelor's degree, Administration of Recreation and Leadership Studies
Tangoe June 2013 - Present
M2 Federal Inc. September 2012 - May 2013
M2 Federal Inc. 2012 - 2013
Roscoe Medical (Current Solutions) November 2011 - August 2012
Viryd Technologies Inc. April 2010 - November 2011
M7 Aerospace February 2010 - August 2010
Heliovolt Corp. 2007 - 2009
Applied Materials November 2006 - September 2007
Hilton Austin December 2003 - June 2006
Periscope Holdings 2003 - 2003
Skills
Supply Chain Management, Lean Manufacturing, Inventory Management, Six Sigma, Process Improvement, SAP, Purchase Management, Oracle, E-procurement, Quickbooks, Purchasing Management, Telecommunications, Basic HTML, Project Planning, ERP, MRPII, Strategic Sourcing, Manufacturing, QuickBooks, Project Management, Procurement, Supply Chain, Continuous Improvement, Materials Management, Contract Negotiation, Cross-functional Team..., Product Development
Education
Harvard University 2015 — 2018
Bachelor's Degree, International Relations and Affairs
Austin Community College 2006 — 2009
Associate's degree, Real Estate Development
St. Edward's University 2003 — 2007
Business Administration and Management, General
University of the Incarnate Word 1996 — 1999
Business Administration and Management, General
Texas A&M University System November 2014 - Present
Texas Farm Bureau December 2008 - October 2014
Texas Senate November 2006 - November 2008
Hilton Austin 2004 - 2005
St. Edward's University September 2002 - May 2004
National Hispanic Institute 2000 - 2003
Skills
Public Policy, Policy Analysis, Legislation, Economic Development, Political Campaigns, Legislative Relations, Legislative Research, Government, Legislative Affairs, Policy, Political Consulting, State Government, Grassroots Organizing, Public Affairs, Politics, Research, Coalitions, Grassroots
Education
St. Edward's University 2010 — 2015
Master of Business Administration (M.B.A.), Business Administration, Management and Operations
Universidad de Belgrano 2005 — 2006
Study Abroad, International Relations and Affairs
St. Edward's University 2002 — 2006
B.A., Political Science
Pleasanton High School 1998 — 2002
Diploma, High School
GVH Distribution April 2013 - Present
Hilton Austin February 2011 - April 2013
Dell Inc February 2008 - March 2009
Skills
Microsoft Office, Account Management, Training, Customer Service, PowerPoint, Sales, Leadership, Microsoft Excel, Team Building, Time Management, Sales Management
Education
Texas Tech University 2003 — 2007
Bachelor, Restaurant, Hotel, and Institutional Management
Texas Association of Counties January 2012 - Present
Texas Association of Counties October 2008 - January 2012
Radisson Hotel May 2008 - October 2008
Hilton Austin November 2003 - January 2008
Hilton Austin October 2001 - November 2003
Skills
Event Planning, Meeting Planning, Event Management, Budget, Trade Shows, Marketing Communications, Social Media, Customer Service, Microsoft Excel, Microsoft Office, iMIS
Education
Texas A&M University 1996 — 2000
B.S.
Hilton Worldwide September 2015 - Present
Hilton Austin September 2015 - Present
Klubhouse Restaurant & Bar April 2002 - July 2008
Education
Madison Area Technical College 1998 — 1999
Tourism and Travel Services Management
Fox Valley Technical College 1997 — 1998
Associate's degree, Culinary Arts/Chef Training