Information Development, Inc.
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Information Development, Inc. Employees
Insight Global October 2014 - Present
LyondellBasell Industries July 2007 - September 2014
LyondellBasell July 2005 - July 2007
LyondellBasell January 2001 - June 2005
LyondellBasell June 1998 - December 2000
Memorial-Sisters of Charity June 1996 - June 1998
Information Development, Inc. August 1995 - June 1996
Skills
Project Planning, Process Engineering, IT Management, Project Management, SAP, SAP R/3, Process Improvement, Software Documentation, Leadership, Business Analysis, Business Process, Testing, SharePoint, ITIL, Change Management, Process Optimization, Troubleshooting, PMO, ERP, Management, PMP, Software Development, MS Project, Business Process..., Integration, Project Portfolio...
Education
Houston Baptist University 1999 — 2001
Master of Science (MS), Management, Computing, and Systems
University of Houston 1989 — 1995
Bachelor of Science (BS), Computer Science
Information Development, Inc. February 2014 - Present
ATR, Inc. July 2012 - January 2014
Golden Corral September 2011 - July 2012
Danziger and De Llano, LLP May 2010 - August 2011
Catherine's Plus Sizes May 2009 - September 2010
ATR, Inc. April 2009 - January 2010
Adplex March 2007 - October 2008
KPMG US October 2006 - February 2007
Vinson and Elkins July 2003 - October 2006
Skills
Technical Writing, Proofreading, Editing, Microsoft Office, Research, Creative Writing, Quality Assurance, Software Documentation, Copy Editing, Blogging, Microsoft Word, Social Media, Microsoft Excel, HTML, Customer Service, Project Management, PowerPoint, Public Speaking, Testing, Photoshop, Interviewing Skills, Proficient Typing Skills, WordPress, PPC, Illustrator
Education
State University of New York at New Paltz 1998 — 2002
Bachelor of Arts (B.A.), Journalism, 3.26
Information Development, Inc. September 2014 - Present
Writing Assistance, Inc October 2012 - May 2014
DOT Metal Products May 2011 - June 2012
DOT Metal Products July 2007 - May 2011
CertainTeed Corporation July 2006 - November 2006
CertainTeed Corporation May 2004 - July 2006
CertainTeed Corporation September 1995 - May 2004
CertainTeed Corporation June 1993 - September 1995
CertainTeed Corporation September 1992 - June 1993
US Army November 1988 - September 1992
Skills
RoboHelp, Online Help, FrameMaker, Manuals, Technical Editing, Technical Communication, DITA, SnagIt, Technical Writing, Automated Processes, Management, MS Excel, MS Word, Production Planning, Capital Projects, MS Access, Product Testing, NFRC, Building Codes, AutoCAD, Vinyl Window Design, Product Development, Video Capture, MS Frontpage, Barcode Technology, Vinyl Extrusion, Visio, Project Management, Leadership, Microsoft Office, Microsoft Word, Microsoft Excel
Education
ITT Technical Institute-Seattle 1993 — 1994
Associate of Arts and Sciences (AAS), Computer Aided Drafting Technology, 3.7
University of Phoenix 2004 — 2005
Business Management
Pierce College 2003 — 2004
Information Technology
US Army 1992 — 1992
Primary Leadership Development Course
Defense Language Institute 1989 — 1989
Spanish Language
Union High School 1987 — 1988
Diploma, Art and Drafting
Niskayuna High School 1984 — 1987
Diploma, Art and Drafting
Schneider Electric (formerly Invensys) August 2014 - Present
Dril-Quip August 2011 - July 2014
Det Norske Veritas June 2011 - June 2011
KBR April 2011 - April 2011
Brown & Gay Engineers November 2010 - November 2010
Seadrill Americas June 2010 - July 2010
Information Development, Inc. November 2009 - January 2010
Shea Writing and Training Solutions October 2007 - March 2009
Morningside Partners January 2002 - September 2007
PACE Consulting, Primary Services, Burnett Staffing January 2004 - August 2007
Skills
SharePoint, MS Project, Technical Writing, Microsoft Excel, Program Management, Visio, Proposal Writing, Marketing, Editing, Microsoft Word, Software Documentation, Microsoft Project, Oil, Management, Energy, Training, Oil & Gas, Petroleum
Education
Court Reporting Institute of Houston 2004 — 2007
Stenography
Lamar University
Associate's degree, Applied Science (Word Processing), 3.71 GPA
Nederland High School
Chevron Phillips Chemical Company January 2000 - Present
Chevron Phillips Chemical Company January 2004 - Present
Chevron Phillips Chemical Company 2002 - Present
Chevron Phillips Chemical Company January 2001 - January 2007
Agape Solutions January 2001 - January 2002
Comspace.com January 2000 - December 2000
Pennzoil January 1999 - November 1999
Information Development, Inc. January 1998 - January 1999
University of Houston January 1995 - January 1998
Convergys January 1997 - October 1997
Skills
SharePoint, SSRS, IIS, MOSS 2007, SQL Server, Kerberos, InfoPath, SharePoint Designer, Powershell, Consulting, Microsoft SQL Server, Software Documentation, ERP, Program Management, Quality Assurance, XML, Business Process, Integration, Windows Server, Servers, Troubleshooting, Enterprise Software, Microsoft Office..., Microsoft Exchange, JavaScript, Project Management, DNS, SharePoint Server
Education
Sam Houston State University 1988 — 1992
BFA, Radio, Television and Film
Foro Energy March 2015 - July 2015
Information Development, Inc. November 2014 - February 2015
Frank's International N.V. 2011 - 2014
CAD Control Systems, Inc. August 2009 - September 2010
Self-Employed January 1992 - September 2009
Skills
Writing, User Manual Development, Technical Writing, Creative Writing, News Writing, End-user manuals, Press Releases, Case Studies, Adobe Acrobat, Search Engine Ranking, Email Marketing, Publications, SEO, Editing, Storytelling, Magazines, Freelance Writing, Adobe Creative Cloud
Education
University of San Francisco 2014 — 2014
Certificate, Advanced Search Engine Marketing, Certified
University of San Francisco 2010 — 2010
Certificate, Advanced Email Marketing, Certified
University of Louisiana at Lafayette
Master's degree in Creative Writing, English and American Literature
Richmond College, London, England
Summer Session, Arts and Humanities Courses
Woodforest National Bank March 2014 - Present
Information Development, Inc. August 2012 - March 2014
Kinder Morgan April 2012 - July 2012
Accenture June 2003 - March 2012
IBM March 2001 - December 2002
Samsung Semiconductor August 2001 - September 2001
ClearOrbit May 2000 - February 2001
Prologic May 1999 - February 2000
Skills
Scrum, SharePoint, Software Documentation, Requirements Analysis, Business Analysis, Project Management, Information Technology, Technical Writing, Quality Assurance, Training, Process Improvement, Project Planning, Cross-functional Team..., Organizational..., Oral & Written..., Integration, SDLC, Visio, Business Process, Offshore Outsourcing, Software Project..., HTML, Risk Management, ITIL, Six Sigma, Methodology Development, Marketing, Marketing Communications
Education
St. Edward's University 1997 — 1999
Bachelor of Arts (B.A.), Professional, Technical, Business, and Scientific Writing
Lamar University 1995 — 1997
Texas Academy of Leadership in the Humanities
Halliburton August 2015 - Present
Freelance / Contract January 1995 - Present
Hewlett-Packard August 2012 - April 2015
Duodyne Studios, LLC March 2012 - August 2014
Hewlett-Packard May 2009 - August 2012
Chevron January 2009 - April 2009
MD Anderson Cancer Center November 2008 - January 2009
Stanford Financial Group August 1997 - November 2008
System One AMADEUS March 1995 - August 1997
Information Development, Inc. November 1992 - March 1995
Skills
Creative Direction, Web Design, User Experience, Project Management, User Interface Design, Graphic Design, InDesign, Brochures, Content Management, Microsoft Office, Mac, CMS, Marketing Strategy, SharePoint, Strategy, Graphics, Online Advertising, Marketing, Advertising, Logo Design, User-centered Design, Photography, Social Media, Social Media Marketing, Information Architecture, Interaction Design, Process Simulation, Usability Testing, User Research, Wireframes, Web Analytics, Content Strategy, Mobile Application..., Technical Writing, Web Content Management, Editing, Team Leadership, Photoshop, Digital Strategy, iPhone Application..., Persona, Usability Engineering, Web Architecture
Education
The University of Texas at Austin 1988 — 1992
Bachelor of Science, Advertising
Duke Energy (Contracted) 2013 - Present
Information Development, Inc. 2009 - 2014
BioScience Writers, LLC 2009 - 2013
Procedence, Inc. 2006 - 2009
San Jacinto College Continuing and Professional Development Division 2006 - 2006
Freelance 2005 - 2006
McGraw Hill Construction 2005 - 2005
West Baton Rouge Parish Library 2003 - 2004
Insurance Achievement 2002 - 2003
Louisiana Department of Environmental Quality 2001 - 2002
Skills
Technical Writing, Editing, Training, Proofreading, Technical Communication, Software Documentation, Process Flow..., Publishing, Web Content, Manuals, Project Management, Press Releases, Content Management, Documentation Projects, Technical Documentation
Education
Louisiana State University 1999 — 2000
Master of Library and Information Science (MLIS)
Webster University 1997 — 1999
Bachelor of Arts (BA), English
Doug Haskin and Associates May 2007 - Present
NASA Contractor (Barrios Technology) 2000 - 2006
Equistar/Lyondell Chemicals 1998 - 2000
Information Development, Inc. 1998 - 1998
IHS (Formerly) PI/Dwights 1995 - 1998
Cerner Corporation (Formerly Community Health Computing) 1989 - 1994
UTMB School of Nursing 1986 - 1989
University of Texas Medical Branch 1981 - 1989
University of Texas Medical Branch, School of Nursing 1981 - 1986
Texas Woman's University, Institute of Health Sciences 1975 - 1981
Skills
Instructional Design, Curriculum Design, Curriculum Development, Teaching, E-Learning, Public Speaking, Adult Education, Teacher Training, Training, Instructional Technology, Educational Technology, PowerPoint, Distance Learning, Instructor-led Training, Coaching, Systems Engineering, Aerospace, Technical Training, Multimedia, Higher Education, Program Management, Leadership, Research, Grant Writing, Employee Training, Software Documentation, Community Outreach, Human Resources, Microsoft Office
Education
Iowa State University 1972 — 1975
Ph.D., Instructional Design
Washington State University 1969 — 1971
Master's degree, Curriculum and Instruction
Seattle Pacific University
BA in Education, Teaching and Classroom Management
Information Development, Inc. July 2006 - Present
Augmentix Corporation December 2003 - December 2005
Foxconn EMEA October 2002 - November 2002
Radisys Corporation January 2001 - October 2002
Skills
Documentation, Troubleshooting, Publications, Technical Writing, Editing, Microsoft Office, Copy Editing, Writing, Content Management, Adobe Acrobat, Technical Graphic Design, Basic HTML and..., Web Content
Education
University of Houston 2003 — 2006
Master's Degree, English and American Literature
Rice University 1996 — 2000
Bachelor's Degree, Electrical and Electronics Engineering
Medina Valley High School 1992 — 1996
High School
GE Oil & Gas July 2014 - Present
Glazed Over Ceramics Studio January 2003 - October 2014
GE Oil & Gas December 2011 - July 2014
Halliburton - Sperry Drilling March 2006 - December 2011
Information Development, Inc. June 1999 - March 2006
Defense Threat Reduction Agency November 1995 - December 1998
US Navy October 1990 - November 1995
Old San Francisco Steak House September 1986 - October 1990
Skills
Fluent Russian, MS Access, MWD/LWD Sales, International Shipping, Container Shipping, Inventory Accuracy, Sourcing &..., Business Planning, HTML + CSS, MS Office Suite, Adobe Acrobat, SAP, Customer Service, Customs Clearance, POS, Constant Contact, Sales Tax, Consecutive Interpreting, Hazardous Materials, Engineering
Education
The University of Texas at Austin 1985 — 1990
BA, English
Westfield High School 1981 — 1985
Diploma, College Prep
Leonard R. Parks Elementary 1971 — 1977
GleannLoch Realty February 2008 - Present
Baker Hughes April 1999 - May 2007
Information Development, Inc. January 1995 - November 1997
Skills
Relocation, Real Estate, Purchase, Word, Selling, Leasing, Listing Specialist, Buyer Representation
Education
Champions School of Real Estate 2009 — 2010
University of Houston 1989 — 1991
Konica Minolta Business Solutions U.S.A., Inc. October 2010 - Present
Information Development, Inc. July 2006 - July 2009
Armstrong McCall January 2004 - July 2006
Education
Stephen F. Austin State University 1985 — 1989
BBA, Communications
Information Development, Inc. January 2012 - June 2015
United Space Alliance March 2003 - August 2011
ARES Corporation March 2000 - April 2003
Lyondell-Citgo Refining LP December 1995 - March 2000
Skills
Business Analysis, Technical Writing, Change Management, Corporate Communications, Process Improvement, Internal Communications, User Interface Design, Employee Training, CBT, Workshop Facilitation, Crisis Communications, Graphic Design, Special Events, Proposal Writing, Project Planning, Risk Management, Security Clearance, Aerospace, Program Management, Microsoft Word, Oil & Gas Industry, Leadership
Education
Texas A&M University 1986 — 1990
BS, Public Relations
C&J Energy Services August 2015 - Present
Examiner.com August 2011 - Present
Information Development, Inc. September 2014 - August 2015
Chem One Ltd June 2007 - September 2014
Emeritus at Cy-Fair July 2008 - July 2011
Center for AIDS Information & Advocacy August 2005 - May 2007
Rimkus Consulting Group January 2002 - January 2003
Cerner Corporation January 2001 - January 2002
ADAC Healthcare Information Systems (acquired by Cerner) March 1999 - January 2001
National Oilwell Varco August 1997 - March 1999
Skills
Editing, Software Documentation, Research, Training, Technical Writing, Project Management, Microsoft Office, Management, Content Management, Documentation, Problem Solving, Process Improvement, Quality Improvement, Quality Assurance, Training and Development, Team Building, Information Design, Information Management, Instructional Design, Statistical Data..., QHSE Process Improvement, QHSE Training, QHSE Education, QHSE Auditing, Employee Training, Quality Management, Business Process Mapping, Team Leadership, Regulatory Compliance, Safety Auditing, Risk Assessment, Web Development, Training Manuals, Journalism, Press Releases, Records Management, Procedure Manuals, Budgeting
Education
Western Governors University 2012 — 2013
Master of Education (M.Ed.), Instructional Design
Texas Woman's University 2004 — 2006
MLS, MS, Library Science & Health Studies
Champions School of Real Estate® 2003 — 2003
Texas Real Estate Salesperson License, Real Estate
University of Houston 1990 — 1995
BA, Journalism
EPJA July 2014 - August 2015
International Star Consultants LLC August 2013 - October 2013
Information Development, Inc. January 2013 - June 2013
ITT Technical Institute 2012 - 2013
Multiple 2007 - 2010
Spiral Solutions 2005 - 2007
'Blessings and Peace' Synagogue 2003 - 2004
United Space Alliance 1999 - 2003
Westhill University 1997 - 1998
Space Vacuum Epitaxy Center 1992 - 1994
Skills
Systems Engineering, Editing, Writing Skills, Mathematics, Training Skills, Teaching, Tutoring, Managing Others, International Liaison, Applied Mathematics, LaTeX, Vi, Unix, Piloting, Languages, MS Office tools, Writing, Agile Project Management, Content Management, Training, Microsoft Office, Management, Team Leadership, Object Oriented Design, Project Management, Integration, Technical Writing, Configuration Management, Proposal Writing, Blogging, Requirements Management, SEO, Visio, MS Project, Analysis, Microsoft Project, Program Management, Research, Software Documentation, Testing, Project Planning, Public Speaking
Education
Rensselaer Polytechnic Institute 1994 — 1996
Master of Science, Appled Engineering Mathematics
University of Houston-Downtown 1987 — 1993
Bachelor of Science (B.S.), Applied Mathematics / Law
Lawrence University 1981 — 1985
Languages and Computer Science
L’Université Paris-Sorbonne 1980 — 1980
French Language and Literature
Catapult Systems November 2014 - Present
Catapult Systems March 2014 - Present
Catapult Systems February 2013 - March 2014
Information Development, Inc. February 2006 - January 2013
Shell 2008 - 2012
Kayak Anglers Society of America 2008 - 2010
Stewart & Stevenson November 2000 - January 2006
Skills
Project Management, Process Improvement, Change Management, Strategic Planning, Team Leadership, SharePoint, Energy, Project Planning, Business Planning, Business Analysis, Open Text Livelink, Knowledge Management, Records Management, Visio, Software Documentation, Project Coordination, Content Management, Upstream, MS Project, Enterprise Content..., Requirements Analysis, Consulting, Project Portfolio..., Microsoft Project, Integration
Education
University of Houston, C.T. Bauer College of Business 2006 — 2007
MBA, Management
University of Houston 1994 — 1999
English, Creative Writing
Space and Naval Warfare Systems Command, New Orleans July 2010 - Present
Ludwig Buildings Enterprises October 1998 - Present
Chevron (through Swift Worldwide) November 2010 - March 2012
Information Development, Inc. 2006 - 2010
Skills
XML, Agile Methodologies, FrameMaker, Online Help, RoboHelp, Content Management, Requirements Analysis, Enterprise Software, SharePoint, Technical Writing, Software Documentation, Technical Documentation, Visio, HTML, Knowledge Management, Document Management, Adobe Acrobat, Quality Assurance
Education
Louisiana Tech University 1982 — 1983
Bachelor of Science (B.S.), Forestry/Wildlife Management/Technical Writing
River Parishes Community College
60-hr Course, Processing Control
MSN May 2010 - Present
Microsoft 2009 - April 2010
Information Development, Inc. March 2007 - February 2008
Houghton Mifflin September 2000 - March 2007
WeddingChannel.com July 1999 - August 2000
Glencoe/McGraw-Hill May 1997 - October 1999
Luckman Interactive February 1996 - April 1997
Skills
Editing, Web Analytics, Content Management, Digital Media, Content Strategy, Digital Marketing, Editorial, Web Content Management, Online Advertising, User Experience, Content Development, Social Media, Digital Strategy, Web Content, Omniture, Publishing
Education
Stephen F. Austin State University 1979 — 2003
Bachelor of Arts (BA), Accounting
Stephen F. Austin State University
Cenergy International Services August 2013 - April 2015
Information Development, Inc. October 2012 - August 2013
Independent July 2011 - October 2012
ON Semiconductor May 2010 - May 2011
Intel Corporation October 2009 - May 2010
Portland YouthBuilders March 2009 - June 2009
ON Semiconductor September 2008 - January 2009
Hynix Semiconductor October 2004 - September 2008
Deutsch Lab, Physics Dept, University of Oregon April 2001 - June 2004
Skills
Semiconductors, Characterization, SPC, Design of Experiments, Lithography, Thin Films, JMP, Manufacturing, Silicon, Lean Manufacturing, Mixed Signal, Process Engineering, Nanotechnology, Testing, Failure Analysis, FMEA, Six Sigma, Engineering, CVD, Engineering Management, Yield, PVD, Electronics, Materials Science, Electrical Engineering, Reliability, Robotics, Physics, Scanning Electron..., Matlab, CMOS, Process Simulation, Automation, Semiconductor Industry, Sensors, IC, Metrology, Product Engineering, Field Service, Optimization, Photolithography, Design for Manufacturing, Labview, Root Cause Analysis, Engineers, R&D, Device Characterization, Process Integration, Vacuum, Test Equipment
Education
University of Oregon
B.Sc., Physics
Information Development, Inc. January 2001 - November 2004
Rohm and Haas November 1998 - December 2000
Rohm and Haas December 1997 - October 1998
Velsicol Chemical Corporation October 1995 - November 1997
Shell Oil Company August 1994 - September 1995
Shell Oil Company January 1994 - July 1994
Shell Oil Company July 1992 - December 1993
Skills
Business Development, Sales, Customer Service, Customer Satisfaction, Training, Marketing, Management, Supply Chain Management, Pricing, Lesson Planning, Analysis, Volunteer Management, Event Planning
Education
The University of Texas at Austin 1986 — 1991
B.A., Government and Spanish
Paradigm June 2014 - Present
Pacific Northwest National Laboratory October 2009 - December 2013
Information Development, Inc. August 2007 - March 2009
ADP Dealer Services November 1999 - May 2007
Craft & Miertschin January 1998 - August 1999
Skills
Editing, Microsoft Office, Technical Writing, Adobe Acrobat, RoboHelp, Manuals, Dreamweaver, Software Documentation, Proofreading, Copy Editing, Technical Editing, HTML, Photoshop, Information Mapping, Online Help, Online Help Development, Release Notes, Content Management, Technical Communication, Reference Manuals, SnagIt, WordPress, Twitter, Adobe PhotoShop, Music, Conference Coordination, Agile Methodologies, FrameMaker, JIRA
Education
University of St. Thomas (TX) 2003 — 2005
MLA, Liberal Arts
The University of Texas at Austin 1994 — 1997
B.A., Liberal Arts
Benjamin Franklin High School 1990 — 1994
Panorama Technologies October 2006 - Present
BMC Software March 1993 - April 2005
Information Development, Inc. 1987 - 1992
Gulf Oil 1980 - 1986
Skills
FrameMaker, Technical Documentation, Technical Writing, Documentum, Documentation, LATEX
Education
Texas A&M University 1972 — 1976
BS, Chemical Engineering
Information Development, Inc. November 2011 - Present
Examiner.com August 2011 - December 2011
United Space Alliance, Houston January 2005 - September 2010
United Space Alliance May 2001 - January 2005
Skills
Technical Writing, Software Documentation, Technical Communication, Microsoft Office, Configuration Management, Editing, Systems Engineering, Testing, HTML, Training, Aerospace, Adobe Acrobat, Oil & Gas Tools, Requirements Management, Photoshop, Space Systems, System Design, Software Requirements, Requirements Analysis, Technical Documentation, Integration, Systems Design
Education
The Ohio State University 1998 — 2000
MS, Aeronautical & Astronautical Engineering
The International Space University 1998 — 1998
N/A, International Aerospace Fields
The Ohio State University 1993 — 1998
BS, Aeronautical and Astronautical Engineering
Information Development, Inc. November 2004 - Present
Skills
Technical Writing, SharePoint, Software Documentation, Curriculum Development, Adobe Acrobat, InfoPath, SAP, Computer Hardware, Content Management, Technical Documentation, Technical Communication, Microsoft Office, Manuals, HTML, FrameMaker
Education
Texas A&M University at Galveston 1990 — 1994
Bachelor's Degree, Marine Biology and Marine Fisheries Science
University of Houston Law Center February 2013 - Present
Nistico, Crouch & Kessler, P.C. May 2010 - September 2012
Law Office of Brian P. Cweren February 2010 - May 2010
Dow Golub Remels & Beverly, LLP February 2005 - January 2010
Sankey & Luck, LLP January 2002 - January 2005
Dunn, Kacal, Adams, Pappas & Law August 2000 - April 2001
1st Court of Appeals January 2000 - May 2000
151st and 152nd District Courts, Harris County 1999 - 2000
Information Development, Inc. October 1997 - July 1998
Skills
Litigation, Commercial Litigation, Civil Litigation, Legal Advice, Dispute Resolution, Legal Research, Legal Writing, Arbitration, Mediation, Courts, Alternative Dispute..., Appeals, Employment Law, Depositions, Hearings
Education
University of Houston Law Center 1998 — 2001
Doctor of Law (J.D.), Law
Davidson College 1991 — 1995
Bachelor of Arts (B.A.), English Language and Literature, General
The University of Edinburgh 1993 — 1994
English Literature (British and Commonwealth)
University of Houston August 2010 - Present
MD Anderson Cancer Center May 2007 - June 2010
Norton Rose Fulbright January 2006 - May 2007
Information Development, Inc. April 2000 - January 2006
Education
University of Houston 2003 — 2006
Master of Arts (M.A.), Communication and Media Studies
Rice University 1993 — 1996
Bachelor of Arts (B.A.), English Language and Literature/Letters