Inland Empire Health Plan
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Inland Empire Health Plan Employees
Inland Empire Health Plan March 2014 - Present
Eisenhower Medical Center July 2004 - August 2014
MSJ Corporation December 1998 - June 2004
TaylorMade-adidas Golf Company July 1995 - November 1998
Skills
Quality Assurance, Healthcare Information..., Software Documentation, Healthcare, Process Improvement, Clinical Research, HL7, Medical Devices, Visio, Project Management, System Administration, Testing, Integration, Data Analysis, Microsoft Excel, Medical Imaging, Program Management, Cross-functional Team..., DICOM, Troubleshooting, Hospitals, Healthcare Management, Quality Management, Quality Improvement, Supplier Quality, QA Engineering, QAQC, Performance Improvement, Performance Management, Performance Measurement, Process Management
Education
Southern Methodist University 1982 — 1986
Master's degree, Engineering Management
United States Air Force Academy 1971 — 1975
Bachelor's Degree, International Relations and Affairs, 3.36 out of 4.0
WCUSD August 2013 - Present
Chapman University August 2011 - May 2013
Val Verde Unified School District November 2010 - May 2011
Inland Empire Health Plan October 2007 - November 2010
Walgreens October 2001 - May 2007
Education
Chapman University 2011 — 2013
Master of Science (MS), Communication Sciences and Disorders
Utah State University 2010 — 2011
BS, Communicative Disorders
California State University-San Bernardino 2005 — 2007
BA, Psychology
Technicolor August 2012 - Present
Technicolor March 2010 - August 2012
Squires Lumber Company Inc September 2005 - December 2009
Worldwide Environment Products February 2003 - June 2005
Nexcycle June 2000 - January 2003
Inland Empire Health Plan July 1997 - June 2000
RPM Merit Inc August 1995 - April 1997
Skills
Inventory Management, Administration, Accounts Payable, Journal Entries, Accruals
Education
University of Phoenix 1998 — 1999
BUSINESS/ACCOUNTING
Molina Healthcare April 2014 - Present
AccentCare October 2009 - March 2014
Inland Empire Health Plan August 2008 - September 2008
Inland Empire Health Plan August 2004 - May 2006
Skills
Healthcare, Managed Care, Home Care, Medicaid, CPT, Medicare, Medical Billing, ICD-9, Medical Coding, HIPAA, Medical Terminology, Medical Records, HMO, Data Entry, Healthcare Management, Physician Relations, Epic Systems, Medication..., Vital Signs, Provider Relations, Health Insurance, Patient Advocacy, Claim, Cpr Certified, IDX, PPO, Physicians, Patient Safety, Diabetes, Medicine, Revenue Cycle, Cerner, Hospitals, Medical Compliance, Revenue Cycle Management, HCPCS, Medisoft, Healthcare Industry, Wound Care, Medical Transcription, Utilization Management, Invoicing, Healthcare Consulting, Meditech, Elder Care, Credentialing, EMR, Inpatient, EHR, Healthcare Information...
Education
San Bernardino Valley College 2009 — 2012
Associate's degree, Criminal Justice
BOES Enterprises 2011 - 2013
CA Dept. of Health Care Services March 2000 - October 2011
Inland Empire Health Plan 1998 - 1999
Education
Harvard University Kennedy School of Government 1993 — 1994
MPA, Public Administration
Inland Empire Health Plan March 2014 - Present
IEHP February 2014 - Present
Goodwill Southern California June 2013 - February 2014
American Cancer Society January 2011 - May 2013
Carden Day School of San Jose August 2011 - May 2012
Skills
Research, UX research, UX, Matlab, Microsoft Office, C++, Microsoft Excel, PowerPoint, Microsoft Word, Java, English, Programming, Statistics, SPSS, Data Analysis, Bilingual, Prezi, Mac, Presentation, Ethnography, Adobe Creative Suite, google analytics, outreach, education, Community Outreach, Volunteer Management, Grant Writing, Google Analytics
Education
San Jose State University 2011 — 2013
Bachelor of Arts (B.A.), Behavioral Science and Psychology
Victor Valley College 2008 — 2010
Associate's degree, Liberal Arts, 3/2
Smartlife July 2014 - Present
Man Dance Company October 2013 - Present
Wecare November 2013 - 2014
Inland Empire Health Plan April 2006 - September 2010
Skills
Logo Design, Graphic Design, Layout, Web Design, User Experience, User Interface Design, Posters, HTML 5, CSS3, JavaScript, bootstrap, SASS, Art, Graphics, Flyers, Postcards, Illustrator, CSS
Education
City College of San Francisco 2013 — 2015
Front-end Web Development Certificate, Visual Media Design
Bay Area Video Coalition
Responsive Web Design
California State University, Fullerton
Bachelor of Fine Arts (B.F.A.), Graphic Design
Pasadena City College
Interactive Multimedia Design
Greater Toronto Airports Authority August 2014 - Present
Omnitrans March 2008 - August 2013
Inland Empire Health Plan June 2007 - December 2007
Community Hospital of San Bernardino August 2005 - June 2007
Community Hospital of San Bernardino January 2003 - August 2005
Skills
Quality System, Management, Team Leadership, Regulatory Affairs, Continuous Improvement, Legal Research, Legal Writing, Quality Assurance, Policy, Customer Service, Microsoft Office, Quality Management, Risk Management, Legal Compliance, Corporate Governance, Transportation, Emergency Management, Safety Management..., Public Safety, Industrial Safety, Healthcare Management, Occupational Health, Employee Relations, Investigation, Site Inspections, Business Analysis, Leadership, Transportation Safety, Analysis, Program Management, Project Planning, Risk Assessment, Team Building, Training
Education
University of Redlands 2002 — 2006
Master's Degree, Business Administration and Management, General
St. Edward's University 1996 — 2000
Bachelor's Degree, Psychology
Appleone March 2014 - October 2014
NurseStaffing August 2013 - March 2014
Inland Empire Health Plan September 2011 - March 2012
DR. WILLIAM SWEETS January 2010 - April 2011
READYLINK HEALTHCARE November 2004 - May 2010
READYLINK HEALTHCARE (SKOMAR SYSTEMS March 2008 - October 2008
PIONEERS MEMORIAL HEALTHCARE DISTRICT March 2005 - September 2006
Skills
ICD-10, HCPCS, CPT, Medisoft, EOB, Filing, Appointment Scheduling, Master Scheduling, Dental Insurance, Clinical Research, ICD-9, EMR, Patient Safety, Medical Terminology, Healthcare Information..., Medical Billing, Process Scheduler, Medical Coding, Medicaid, HMO, Vital Signs, EHR, Meditech, Hiring, Nursing, Critical Care, Inpatient, Acute Care, ACLS
Education
University of Phoenix 2013 — 2016
Bachelor of Science (B.S.), Health/Health Care Administration/Management
American Career College-Ontario 2012 — 2013
HEALTHCARE EXAMINER BILLER/CODER, HEALTHCARE EXAMINER BILLER/CODER
Mayfield College 2010 — 2011
DIPLOMA, MEDICAL FRONT OFFICE ADVANCE
Munoz Tax Service 2005 - April 2013
Keller Williams Realty Corona/Norco February 2010 - January 2012
County of Riverside DPSS February 2006 - February 2010
Lou's Tax Service May 2003 - January 2005
Inland Empire Health Plan August 2001 - May 2003
Raincross Medical Group June 1999 - August 2001
Planned Parenthood January 1998 - May 1999
Skills
Bilingual-English/Spanis..., Data Entry, Microsoft Office, QuickBooks, Microsoft Excel, Microsoft Word, Front Office Support, Multi Tasking, Customer Service, Outlook, Bookkeeping, Invoicing
Education
Riverside Community College 2003 — 2005
Sociology
Center for Employment Training 1994 — 1995
Medical Assisting Certificate, Medical/Clinical Assistant
Inland Empire Health Plan May 2014 - Present
Bank of America November 2011 - May 2012
Verizon Communications June 2000 - October 2010
American Airlines Training and Conference Center April 1995 - June 2000
Skills
Microsoft Excel, Lotus Notes, Microsoft Word, Microsoft Office, PowerPoint, Outlook
Education
Strayer University (TX) 2012 — 2014
Bachelor of Business Administration (BBA), Human Resources Management and Services, 3.68
University of Phoenix 2007 — 2009
Bachelor of Business Administration (BBA), Business Administration and Management, General, 3.5
SynerMed April 2014 - Present
Inland Empire Health Plan September 2000 - April 2014
Skills
HIPAA, Medicaid, Healthcare Management, Managed Care, Medicare, Health Policy, Medical Compliance, Health Insurance, Healthcare Information..., Strategic Planning, Healthcare, Management, Microsoft Excel, Leadership
Education
Mount Holyoke College
Bachelor's Degree, Chemistry
University of Phoenix
Master of Business Administration (M.B.A.), Health/Health Care Administration/Management
Inland Empire Health Plan August 2015 - Present
Advent Advisory Group LLC May 2013 - August 2015
Molina Healthcare December 2005 - April 2013
Skills
Medicaid, Healthcare, Medicare, Health Policy, Process Improvement, Managed Care, Healthcare Consulting, Program Management, Healthcare Information..., HEDIS, HIPAA, Training, Quality Improvement, NCQA PCMH CCE, NCQA CHCA, NCQA, Disease Management, Auditing, Quality Management, HHS HRADV
Education
San Diego State University-California State University
Master of Public Health (MPH), Epidemiology and Biostatistics
University of California, Berkeley
Bachelor's degree, Molecular Cell Biology and Psychology
Franciscan Health System May 2012 - Present
Glendale Adventist Medical Center 2005 - April 2012
GTC Pacific Integral 2005 - 2007
Invivo Health Partners 2004 - 2005
Mary Bridge Children's Health Alliance 2003 - 2004
Inland Empire Health Plan 2001 - 2002
Loma Linda University Medical Center 1997 - 2000
Ask Your Doctor - Medical Radio 1997 - 2000
Loma Linda University Medical Center 1993 - 2000
Skills
Hospitals, Healthcare, Family Medicine, Healthcare Information..., Medical Ethics, bioethics, Medicare/Medicaid..., Integral Coaching, Cerner, Epic Systems
Education
University of California, Irvine - The Paul Merage School of Business 1997 — 1999
Loma Linda University 1989 — 1992
Family Medicine Residency
University of Tennessee-Health Science Center College of Medicine 1985 — 1989
MD, Medicine
The University of Tennessee at Chattanooga 1983 — 1985
B.A., Chemistry
California Health & Wellness / Centene July 2015 - Present
WellPoint August 2013 - July 2015
St. John's Well Child & Family Center June 2012 - August 2013
CHOC Health Alliance / Aetna January 2010 - June 2012
Ability First November 2009 - July 2010
Health Net February 2007 - January 2010
American Academy of Pediatrics, Chap 4 February 2009 - October 2009
Providence Speach and Hearing Center March 2008 - September 2009
Inland Empire Health Plan 2005 - 2007
Santarus, Inc. October 2004 - October 2005
Skills
Managed Care, Medical Management, Utilization Management, Care Management, Quality Management, Health Plans, HMO, Health Insurance, Healthcare, Budgeting, Pharmaceuticals, Medical group management, Strategic Planning, Healthcare IT, Healthcare Management, Healthcare Information..., Healthcare Marketing, Health Policy, Pharmaceutical Industry, Network Development, Budgets, EMR, Hospitals, Medicaid, Physicians, Quality Improvement, Medicine, Credentialing, Clinical Research, Disease Management, Practice Management, NCQA, HEDIS, EHR, PPO, Provider Relations, Healthcare Consulting, Informatics, Medicare, Medical Education, Healthcare Industry, Revenue Cycle, Internal Medicine, Accountable Care, Family Medicine, Public Health, HIPAA, Pediatrics, Board Certified, Case Management
Education
University of California, Irvine - The Paul Merage School of Business 2001 — 2003
MBA, Healthcare
Des Moines University 1988 — 1992
DO, Medicine
Department of Veterans Affairs September 2014 - Present
Inland Empire Health Plan February 2014 - May 2014
Prototypes October 2010 - April 2013
Skills
Group Therapy, Program Development, Psychology, Nonprofits, Social Services, Psychotherapy, Adolescents, Mental Health, Family Therapy, Mental Health Counseling, Crisis Intervention, Clinical Supervision, Treatment, Case Managment, Motivational..., Dual Diagnosis, Therapists, DBT, Counseling Psychology, CBT, Post Traumatic Stress, Clinical Psychology, Behavioral Health, Play Therapy, Life Transitions, Co-occurring Disorders, Anger Management, Addiction Recovery, Art Therapy, Adolescent Therapy, Chemical Dependency, EMDR, Grief Counseling, Interventions, Individual Counselling, Psychological Assessment, Mindfulness, Self-esteem, Substance Use Disorders, Young Adults, Trauma Therapy, Treatment of depression, Psychological Testing, Psychoanalysis, Biopsychosocial..., Cognitive Therapy, Therapeutic Crisis..., Solution Focused, Stress Management, TF-CBT
Education
California State University-Los Angeles 2008 — 2010
Master of Social Work (MSW), Social Work
Humboldt State University 2005 — 2008
Bachelor of Arts (BA), Psychology
Inland Empire Health Plan September 2015 - Present
Central Health MSO August 2014 - August 2015
Sunny Cal 2010 - 2013
Education
California State University-Fullerton 2008 — 2010
BA, Psychology
Pasadena City College 2006 — 2008
Social Science
Clinical Consulting Services January 2000 - Present
University of Maryland School of Pharmacy July 2010 - July 2014
University of Maryland School of Medicine May 2009 - July 2010
Coventry Health Care July 2007 - June 2009
Inland Empire Health Plan January 1997 - July 2007
Prescribed Rx Systems March 1995 - January 1997
San Joaquin General Hospital 1990 - 1995
Skills
Clinical Trials, Healthcare Management, Disease Management, Outcomes Research, Epidemiology, Medical Devices, Policy, HIPAA, Medicare Part D, Medicare, Pharmaceutics, Health Economics, Health Policy, Strategy, Healthcare, Pharmaceutical Industry, Managed Care, FDA, Infectious Diseases, Diabetes, Management, Strategic Planning
Education
University of Maryland Baltimore 2009 — 2010
Postdoctoral fellowship
University of the Pacific 1983 — 1990
Pharm.D.
Inland Empire Health Plan January 2012 - Present
Johnson's Orthopedic February 2002 - June 2010
Arrowback Medical Group 1998 - 2002
Skills
Microsoft Excel, Health Insurance, Higher Education, Strategic Planning, Insurance, Utilization Management, Healthcare Management, Hospitals, Inpatient, Case Managment, Community Outreach, Healthcare, Microsoft Word, Public Speaking
Education
University of La Verne 2010 — 2011
Health Service Administration
Inland Empire Health Plan December 2012 - Present
Abbott Vascular 2007 - 2011
Guidant Corporation 2004 - 2007
Guidant Corporation 1991 - 2004
Education
University of California, Irvine 2011 — 2012
IIBA Certification, Business Analysis
Villanova University 2008 — 2009
Masters Certificate, IT/IS Project Management, Project Management
Project Management Professional Certification
University of California, San Diego
Bachelors
Molina Healthcare 2012 - Present
Molina Healthcare 2010 - 2012
UnitedHealth Group 2008 - 2009
SecureHorizons by UnitedHealthcare 2006 - 2008
PriceWestern 2004 - 2006
Inland Empire Health Plan 2000 - 2003
Lincoln & Machado 1995 - 2000
FHP Health Care 1994 - 1995
FHP Health Care 1989 - 1994
Skills
Marketing, Strategic Planning, Corporate Branding, Positioning, Operations Management, Problem Solving, Process Improvement, Marketing Communications, Public Relations, Advertising, Direct Marketing, Product Development, Product Management, Cross-functional Team..., Project Management, Account Management, Competitive Intelligence, Campaign Strategies, Training, Coaching, Sales Operations, Compliance, Consulting, Contract Negotiation, Market Research, QIP, Marketing Plan Creation, Benefits Design, Online Communications, ExactTarget, Creative Direction, Event Planning, Direct Mail, SharePoint, Copywriting, Medicare, Managed Care, Healthcare Industry, Health Insurance, HIPAA, Medicaid, Product Launch, Strategic Communications, Health Policy, Healthcare Consulting
Education
California State University-Fullerton
BA, Communications
Self Employed May 2013 - Present
Kern Health Systems April 2010 - May 2013
CalOptima September 2005 - May 2008
Inland Empire Health Plan May 1995 - August 2005
SCAN Health Plan July 1999 - September 2004
Skills
Non-profits, Medicare, Medicaid, Capitation, Managed Care, Budgets, Healthcare, Hospitals, Healthcare Management, HMO, Health Insurance, Revenue Cycle, Start-ups, Accounting, Management, Strategic Planning, Finance
Education
UCLA Anderson School of Management 1974 — 1976
MBA, Accounting & Information Systems
University of California, Santa Cruz 1970 — 1974
BA, Biology, cum laude
Beaumont Cherry Valley Wtr Dst June 2015 - Present
Riverside Public Utilities January 2014 - June 2015
Inland Empire Health Plan March 2013 - December 2013
Rogers, Anderson, Malody & Scott, LLP June 2008 - March 2013
Arrowhead Country Club July 2006 - June 2008
Skills
Auditing, Financial Accounting, Financial Reporting, Internal Controls, Budgets, Strategic Planning, Nonprofits, Microsoft Office, PowerPoint, Financial Audits, Analysis, Government, Tax Preparation, Data Analysis, Financial Analysis, Payroll, Leadership, Management, Finance, Microsoft Excel, Forecasting, Preparation, Bank Reconciliation
Education
California State University-San Bernardino 2004 — 2008
BS, Accounting
SWBC July 2010 - Present
South West Business Corporation July 2010 - February 2012
First Financial Corporate Services January 2007 - February 2010
Protective Life Insurance Company September 2002 - August 2005
WNC Insurance Services, Inc September 2000 - September 2002
Inland Empire Health Plan October 1997 - November 1999
Law Office of Paul Cadman Esq., Attorney at Law April 1996 - August 1997
McKinley Children's Center March 1990 - November 1996
Skills
Legal Research, Insurance, Legal Writing, Contract Negotiation, Training, Negotiation, Analysis
Education
Loyola Marymount University
Liberal Arts/English, Communication
Strayer University
University of La Verne
Paralegal Studies
Disability Health Access,LLC August 2005 - Present
Harbage Consulting February 2012 - July 2012
Inland Empire Health Plan June 2003 - May 2005
OHSU June 2002 - May 2003
Williams, Love, O' Leary, & Powers, November 2001 - April 2002
State of Oregon June 2000 - September 2000
Portland State University June 1998 - June 1999
Office of the Mayor, City of Portland, Oregon January 1998 - December 1998
Skills
Grant Writing, Healthcare, Policy, Nonprofits, Community Outreach, Strategic Planning, Analysis, Medicaid, Health Policy, Public Speaking, Strategy, Medicare, Community Development, Managed Care, Public Policy, Policy Analysis, Proposal Writing, Focus Groups, Program Evaluation, Public Relations, Quality Assurance, Public Health, Marketing Strategy, Organizational..., New Business Development, Business Intelligence, Competitive Analysis, Health Insurance, Operational Planning, Disability Law, PowerPoint, Government Procurement, Healthcare Management, Compliance, Mentoring, Staff Training, Government Liaison, Government Contracts
Education
Portland State University 2000 — 2002
Master, Public Health:Health Policy
Portland State University 1997 — 2000
Bachelors, Social Science
Inland Empire Health Plan August 2012 - Present
Inland Empire Health Plan September 2008 - August 2012
Inland Empire Health Plan October 2005 - September 2008
United Way of the Inland Valleys June 2001 - October 2005
Skills
Healthcare, Healthcare Management, Policy, Utilization Management, Medicaid, PowerPoint, Customer Service, Non-profits, Training, Microsoft Excel, Outlook, HIPAA, Microsoft Office, Managed Care, Management, Public Speaking, Budgets, Microsoft Word, Analysis, Access
Education
California Baptist University 2011 — 2012
Master of Public Administration (M.P.A.)
University of California, Riverside 2006 — 2007
Certificate, Paralegal Studies
University of Santo Tomas 1995 — 1999
BA, Political Science
Inland Empire Health Plan June 2011 - Present
Inland Empire Health Plan May 2008 - May 2011
Inland Empire Health Plan (IEHP) May 2007 - May 2008
Irvine Technology April 2006 - April 2007
A & C International June 2002 - January 2006
Fremont Investment and Loan November 2000 - June 2002
CareCredit September 1999 - November 2000
Skills
T-SQL
Education
University of Colorado Denver 1994 — 1998
BS, CIS
Arrowhead Orthopaedics January 2007 - Present
YourTango.com December 2014 - March 2015
Inland Empire Health Plan September 2005 - December 2005
Skills
InDesign, Photoshop, Illustrator, Dreamweaver, Photography, Photo Editing, Mac OS X, Microsoft Office, iWork, Word, Facebook, Twitter, Blogging, PowerPoint, Excel, Print Production, Print Collateral Design, Spanish, Social Media Marketing, Social Media, Content Management, WordPress, Marketing, Online Marketing, Advertising, Web Design, Adobe Acrobat, Graphic Design, Marketing Communications, Social Networking
Education
UCR Extension 2012 — 2014
Certificate, Marketing Management
California State University-San Bernardino 2002 — 2007
Bachelor of Arts, Graphic Design
California State University-San Bernardino 2002 — 2007
Bachelor of Arts, Mass Communications
Redlands East Valley High School 1997 — 2001
Diploma
Kaiser Permanente September 2015 - Present
UCSF August 2014 - Present
INLAND EMPIRE HEALTH PLAN January 2010 - August 2014
Health Geo-Informatics Lab September 2008 - January 2010
University of California September 2006 - August 2008
HOPPER AND ASSOCIATES, INC August 2004 - March 2007
Skills
Software Training, GIS applications, Healthcare IT, Data Analysis, Healthcare, Health, SPSS, Access, Public Health, Research, Analysis, Community Health, Epidemiology, GIS, Hands-on Training, Health Education, Program Management, Qualitative Research, Healthcare Information..., Program Evaluation
Education
Loma Linda University 2008 — 2010
Master's, Public Health
University of California, Riverside 2004 — 2008
Bachelor of Science, Bioinformatics and Genomics
Inland Empire Health Plan April 2015 - Present
Inland Empire Health Plan February 2014 - Present
Inland Empire Health Plan October 2007 - February 2014
Inland Empire Health Plan January 2004 - October 2007
Inland Empire Health Plan January 1997 - January 2004
Skills
Case Managment, Managed Care, Medicaid Managed Care, Patient Safety, Nursing, Disease Management, Medicare, HEDIS, NCQA, DSNP, Special Needs..., Model of Care, Quality Improvement, Medicaid, Healthcare Management, Healthcare
Education
California State University-San Bernardino 1989 — 1993
Bachelor of Science (BS), Registered Nursing/Registered Nurse
Inland Empire Health Plan May 2015 - Present
LERETA, LLC February 2015 - May 2015
Carrington Holding Company, LLC October 2013 - March 2014
Carrington Mortgage Services December 2012 - May 2013
American Home Mortgage Servicing January 2009 - December 2011
American Home Mortgage Servicing Inc January 2009 - December 2011
American Home Mortgage Servicing Inc January 2009 - December 2011
American Home Mortgage Servicing Inc August 2004 - December 2011
American Home Mortgage Servicing August 2004 - September 2009
SkyWest Airlines August 1997 - June 2003
Skills
Call Centers, Mortgage Lending, Loan Servicing, CRM, Analysis, Portfolio Management, Customer Service, Foreclosures, Negotiation, Credit, Mortgage Banking, Mortgage Servicing, PeopleSoft, Customer Retention, Training, Loss Mitigation, Employee Training, Loans, Call Center, Management, Finance, Sales, Banking, Default, HAMP, LPS, Leadership, Underwriting, Residential Mortgages, Mortgage Underwriting, FHA, Short Sales, Loan Modifications, REO, Refinance, Funding, Loan Origination, Process Improvement, Real Estate, Risk Management, Credit Analysis, Microsoft Office, Microsoft Excel, Financial Services, Team Building, Financial Analysis
Education
California State Dominguez Hills 1994 — 1996
Child Development
California State Dominguez Hill University
Child Development
California State University-Dominguez Hills
Child Development
El Camino COMMUNITY COLLEGE
Southern California Edison August 2014 - Present
ALLSources/Sempra Energy Utility Company August 2013 - May 2014
Inland Empire Health Plan October 2012 - May 2013
Orange County District Attorney's Office March 1999 - December 2012
Orange County Health Care Agency March 1999 - March 2006
Kaiser Permanente June 1998 - March 1999
International Rectifier April 1992 - June 1998
McDonnell Douglas Aircraft Company January 1991 - April 1992
Hughes Aircraft Company February 1986 - January 1991
Skills
AutoCAD, Space Planning, Construction Project..., Security Management, Fire Safety, Security, Scheduling, Facilities Management, Administration, Contract Management, Government Liaison, Budgeting, Construction, Microsoft Office, Supervisory Skills, Facilities Planning, Facility Operations, Coordination, Planning, Contract Negotiation, Property Management, Building Maintenance, Budgets, Space-planning, Real Estate, Process Scheduler, Construction Management, Project Planning, Management, Strategic Planning, Procurement
Education
University of Phoenix 2009 — 2010
Master of Business Administration (MBA), Facilities Planning and Management, 3.5
University of the Phoenix 2002 — 2004
BSBM, Business Administration and Management, General
Los Angels Trade Technical School 1987 — 1988
Construction Management
West Los Angeles College 1977 — 1979
Associate of Arts (A.A.), Business Administration and Management, General
Morningside High
Business Administration and Management, General
Inland Empire Health Plan July 2014 - Present
Inland Empire Health Plan July 2012 - July 2014
Arnel Residential January 2010 - February 2011
n'Connect August 2007 - January 2010
Skills
Customer Service, Property Management, Sales, Microsoft Office, Microsoft Excel, Data Entry, Event Planning, Healthcare, Management, Marketing, Microsoft Word, Outlook, PowerPoint, Public Speaking, Research, Time Management
Education
University of California, Riverside 2001 — 2005
Bachelors of Arts, Liberal Studies, Concentration in Sociology with Minor in Education
Eisenhower Medical Center November 2012 - Present
Our IT Department October 2011 - February 2013
Inland Empire Health Plan August 2008 - October 2011
The Walt Disney Company June 2008 - August 2008
The Nature Corps January 2008 - June 2008
Skills
Public Relations, Press Kits, Social Media, Community Outreach, Bilingual-Spanish, Health Insurance, Marketing Strategy, Marketing Research, Social Media Marketing, Community Relations, Marketing Communications, Presenter, Customer Presentations, Customer Relations, Customer Service, Phone Skills, Phone Etiquette, Visio, Microsoft Office, Excel, Word, PowerPoint, Event Planning, Event Management, Event Marketing, Coordinating Events, Travel Planning, Sales, Marketing, Facebook, Advertising, Social Networking, Community Development, Nonprofits, Public Speaking, Management, Online Marketing, Healthcare, Team Building, Fundraising, Internal Communications, Microsoft Excel, Microsoft Word
Education
California Polytechnic State University-San Luis Obispo 2004 — 2008
Bachelor's, Business Administration
CalOptima June 2014 - Present
Inland Empire Health Plan October 2005 - June 2014
La Sierra University September 2013 - December 2013
Health Plan of San Joaquin May 1995 - October 2005
Skills
Managed Care, Strategic Planning, Healthcare, Process Improvement, Medicare, Healthcare Information..., Medicaid, Leadership, Healthcare Industry, HIPAA, Healthcare Management
Education
Golden Gate University 2002 — 2004
MBA, Business
California State University Stanislaus 1984 — 1987
BS, Business
Inland Empire Health Plan January 2015 - Present
IEHP September 2012 - January 2015
San Joaquin Valley College February 2011 - July 2014
Foremost Health Care September 2008 - February 2011
Pennywise Inn August 2003 - May 2006
Skills
Critical Thinking, Microsoft Office, Interdisciplinary..., Qualitative Research, Customer Service, Professional Services, Project Planning, Continuous Improvement, Adaptability, Oral Communications, Communication Written, Spreadsheet Design, Classroom Instruction, Teaching Adults, teaching, College Teaching, Classroom, Higher Education, Academia, Admissions, PowerPoint, Teaching, Leadership, Distance Learning, Training, Community Outreach, Policy, Spreadsheets, Healthcare, Public Speaking, Staff Development, Enrollment Management, Adult Education, Student Affairs
Education
Cal State San Bernardino 2009 — 2011
Master of Science (M.S.), Health Services Administration
Cal State San Bernardino 2005 — 2008
Bachelor of Science (BS), Biology/Biological Sciences, General
PPMC, Inc October 2013 - Present
PPMC, Inc April 2013 - October 2013
Inland Empire Health Plan November 2010 - April 2013
Arcadian Health Plan 2009 - 2010
St. Joseph Heritage Healthcare-Network Support Services July 2003 - September 2009
Hoag Hospital July 1999 - February 2003
Skills
Medicaid, Health Insurance, Managed Care, HMO, Medicare, HIPAA, Team Building, Healthcare, Healthcare Management, Insurance, Process Improvement, Software Documentation, Business Analysis, Hospitals, Visio, Healthcare Information..., Claim, Employee Benefits, Training, Data Analysis, Provider Relations, Utilization Management, Health Policy, Policy, Program Management, Healthcare Industry, Claims Management, EHR, Healthcare Consulting, Medical Billing, EMR, Revenue Cycle, Quality Improvement, Physician Relations, Disease Management, Business Process..., Analysis, Call Centers, Physicians, Practice Management, Performance Improvement, Medical Coding, Epic Systems, Leadership, Medical Terminology, Informatics, Strategic Planning, Medicare Part D, Credentialing
Education
University of Phoenix 2007 — 2009
MBA, Business
California State University-Long Beach 1983 — 1985
B.S., Health Science and Community Health Education
Riverside City College
A.A., General Education
PIH Health April 2014 - Present
WellCare August 2013 - January 2014
Kaiser Permanente November 2006 - January 2012
Inland Empire Health Plan 1998 - 2006
FHP/Talbert Medical Group 1983 - 1998
Skills
Healthcare Information..., Healthcare Management, Hospitals, Medicare, Revenue Cycle
Education
California State University-Long Beach 1989 — 1991
Bachelor's of Science, Registered Nursing/Registered Nurse
Point Loma Nazarene University 1984 — 1986
Biochemistry
Cypress College 1982 — 1985
Associate of Science (A.S.), Nursing Science
Inland Empire Health Plan March 2014 - Present
The Capital Group June 2012 - January 2014
Kaiser Permanente April 2011 - October 2011
Harte-Hanks, Inc. September 2010 - February 2011
Mortgage Success Source March 2006 - July 2010
loantoolbox 2006 - 2009
Strategic Direction February 2005 - March 2006
The Swamp February 2004 - December 2005
The San Diego Union-Tribune January 2004 - September 2005
brentwood media group July 2004 - July 2005
Skills
Editing, Marketing Communications, Digital Marketing, Social Media, Financial Writing, Web Content, Web Content Management, Direct Marketing, Creative Writing, Feature Writing, Copy Editing, Books, Writing, Newsletters, Copywriting, B2B, Direct Mail, Editorial, Magazines, Publications, Publishing, Blogging, Content Management, SEO, Advertising, Press Releases, Promotions, Email Marketing, Brochures, Stories, Journalism, Newspaper, Short Stories, Entertainment, Marketing Materials, Public Relations, Proofreading, Content Strategy, Freelance Writing, Editors, Research, Literature, Storytelling, Poetry, Published Author, Non-fiction, Content Writing, Ghostwriting, Feature Articles
Education
University of California, Los Angeles 2001 — 2004
English, Creative Writing
University of California, Los Angeles 2001 — 2004
BA, English
Inland Empire Health Plan October 2013 - Present
Department of Veterans Affairs July 2012 - June 2013
Department of Veterans Affairs October 2009 - March 2011
CVS Caremark Corporation June 2009 - August 2009
Skills
Pharmacists, Pharmacy, Immunization, Pharmacokinetics, Community Pharmacy, Anticoagulation, Managed Care, Certified Immunizer, Healthcare, Public Health, Hospitals, Pharmaceutical Industry, Cpr Certified, Oncology, CPOE, Pharmacy Benefit..., Healthcare Information...
Education
University of California, San Francisco 2008 — 2012
PharmD, Pharmacy
University of California, San Diego 2006 — 2007
Master of Science (MS), Chemistry
University of California, San Diego 2002 — 2006
Bachelor of Science (BS), Biochemistry
Inland Empire Health Plan March 2003 - Present
IEHP 2003 - Present
Education
University of Phoenix
Bachelors of Science in Information Technology (BSBM), Computer Science, Information and Support Services
Inland Empire Health Plan December 2012 - Present
County of Riverside June 2012 - December 2012
County of Riverside July 2003 - June 2012
County of Riverside August 1999 - June 2003
GE Capital Modular Space June 1990 - October 1993
Lever Brothers May 1987 - May 1990
Skills
Human Resources, Public Administration, Government, EEO, Policy, Job Analysis, FMLA, Policy Analysis, Employee Relations, Budgets, Local Government, Labor Relations, Strategic Planning, Organizational..., Public Health, Public Policy, Grants, Research, Project Management, Project Planning, Healthcare, OSHPD, Public Speaking, Healthcare Information..., Centers for Medicare..., Executive Management, Conflict Resolution, Leadership, Management, Program Management, Process Improvement, System Administration, Analysis, Leadership Development, Healthcare Management, PeopleSoft, Event Planning, Proposal Writing, Administration, Team Building, Contract Negotiation, Community Outreach, Hospitals, Personnel Management, Community Development, Training, Economic Development
Education
University of Redlands 1994 — 1996
Master of Arts, Education, Counseling
Texas A&M University 1983 — 1987
Bachelor of Business Administration (B.B.A.), Marketing
IBM April 2011 - Present
IBM April 2009 - April 2011
IBM June 2007 - April 2009
IBM April 2006 - May 2007
IBM July 2004 - April 2006
IBM June 2003 - August 2003
Inland Empire Health Plan January 2001 - July 2002
Skills
Business Intelligence, Forecasting, Financial Analysis, Cross-functional Team..., Process Improvement, Analysis, Business Analysis, Essbase
Education
University of Notre Dame - Mendoza College of Business 2002 — 2004
MBA
University of California, Riverside 1997 — 2000
Economics, MIS
Northwest Health System October 2013 - Present
Tomball Regional Medical Center July 2013 - October 2013
CHOC Children’s December 2012 - February 2013
Inland Empire Health Plan January 2012 - May 2012
Shriners Hospitals for Children June 2010 - November 2011
Reliance Health Careers July 2007 - September 2009
Kaiser Permanente January 2000 - December 2006
Skills
Project Management, SDLC, Integration, Cross-functional Team..., Change Management, Strategy, Project Planning, Business Strategy, Business Planning, Operations Management, Organizational..., Leadership
Education
California State Polytechnic University-Pomona 1993 — 1997
Business, IT
Inland Empire Health Plan 2014 - Present
DCL 2013 - 2014
Archway Marketing Services 2010 - 2013
Enterprise Rent-A-Car 2004 - 2010
Skills
Leadership, Management, Training, Marketing, Account Management, Sales, Customer Service, Project Management, Sales Management, Team Building, CRM, Strategy, Recruiting, PowerPoint, Strategic Planning, B2B, Budgets, Inventory Management, Microsoft Excel, Customer Retention, Process Improvement, Microsoft Word, Customer Satisfaction, Projects, Marketing Strategy, Contract Negotiation, Manage Client..., Team-oriented, Sales Operations, Social Media, Event Planning, Staff Development, Client Representation, Leadership Development, Business Development, Forecasting, Cold Calling, Market Research, Integrated Marketing, Program Management, Visio, Lean Tools, Six Sigma, MS Project
Education
Mount Saint Mary's College California 2012 — 2013
Master of Business Administration (M.B.A.), Project Management, Summa Cum Laude
California State University-Fullerton 2001 — 2005
Business Administration, International Management
Inland Empire Health Plan February 2008 - Present
Ronald McDonald House Charities July 2006 - February 2008
Education
Oakwood College 2002 — 2006
BA, Communications
Inland Empire Health Plan November 2011 - Present
Inland Empire Health Plan March 2000 - November 2011
IEHP May 1999 - May 2000
Skills
Data Analysis, Healthcare Information..., Access, Healthcare, Public Health, Crystal Reports, Managed Care, Medicaid, Healthcare Management, HIPAA, Analytics, Visio, Hospitals, SPSS, Microsoft Excel, Medicare, Business Analysis, Process Improvement, Analysis, VBA
Education
California State Polytechnic University-Pomona 1994 — 1999
Bachelor's degree, Marketing
Inland Empire Health Plan January 2008 - Present
Beckman Coulter, Inc. January 1984 - March 2001
Skills
Healthcare Management, Medicaid, Managed Care, Healthcare Information..., Medicare, Project Management, Healthcare, Provider Relations, Health Policy, Health Insurance, Healthcare Industry, Medicare Part D, Utilization Management, Credentialing, HIPAA, Policy, Process Improvement, Management
Education
Brigham Young University 1974 — 1977
BS, Law Enforcement
Inland Empire Health Plan October 2014 - Present
Inland Empire Health Plan June 2013 - October 2014
Inland Empire Health Plan July 2010 - June 2013
Junior League of Riverside 2006 - 2011
Safeway February 2007 - June 2010
Longs Drugs August 1987 - January 2007
Longs Drug Stores 1987 - 2007
Skills
Software Documentation, Process Improvement, Visio, Business Analysis, Requirements Gathering, Training, Data Analysis, Requirements Analysis, Microsoft Excel, Customer Service, Microsoft Office, Microsoft Word, PowerPoint, Outlook, Pharmacy, Research, Business Process, Analysis, Team Leadership
Education
California State University-East Bay 1989 — 1991
BA, Mass Communication
Conifer Health Solutions January 2013 - Present
Primary Provider Management Company Inc 2012 - January 2013
Cbeyond 2010 - 2011
AT&T Mobility May 2008 - September 2010
Pitney Bowes February 2007 - May 2008
Inland Empire Health Plan September 1996 - November 2006
Skills
Consultative Selling, Customer Service, Customer Relations, B2B, Account Management, Provider Relations, Healthcare, Selling
Education
Biola University 1998 — 2001
Bachelor of Science, Organizational Leadership
Brooks College 1994 — 1996
Associate of Arts, Interior Design
Dignity Health May 2011 - Present
UC San Diego Medical Center June 2008 - May 2011
Inland Empire Health Plan March 2005 - May 2008
Education
Chapman University
IEHP January 2006 - Present
Inland Empire Health Plan January 2008 - July 2009
PacifiCare Health Systems August 2000 - December 2005
Aetna 1986 - 1997
Skills
PPO, Negotiation, Medicaid, Healthcare Information..., Network Development, Contract Management, Hospitals, HMO, Contract Negotiation, Managed Care, Provider Relations, Analysis, HIPAA, Healthcare, Healthcare Management, Proposal Writing, Health Insurance, Medicare, Revenue Cycle
Education
National University 1985 — 1987
MBA, Business/ Psychology
Occidental College 1976 — 1980
Bachelor of Science (BS), Psychology
ConeHealth January 2015 - Present
ConeHealth January 2011 - Present
Workplace Integra, Inc January 2003 - January 2011
UNC Greensboro September 2002 - January 2003
SALEM HEALTH SOLUTIONS, INC January 2001 - March 2002
INLAND EMPIRE HEALTH PLAN January 1997 - January 2001
PRIMECARE INTERNATIONAL June 1996 - March 1997
PACIFIC PHYSICIAN SERVICES January 1994 - January 1996
International Rice Research Institute June 1992 - May 1993
Seattle Fabrics 1991 - 1992
Skills
Technical Support, Quality Assurance, Bridge, Microsoft SQL Server, Databases, Security, Software Development, Software Documentation, System Administration, Program Management, Access, SQL, Crystal Reports, Analysis, HIPAA, Healthcare Information..., Epic Bridges certified, Cloverleaf Analyst..., Interfaces
Education
University at Buffalo 1983 — 1985
BA
Erie Community College 1981 — 1983
AAS
New Mexico Health Connections October 2013 - Present
Lovelace Health Plan July 2012 - October 2013
Riverside Physician Network August 2004 - June 2012
Inland Empire Health Plan 2003 - 2004
Skills
Medicare, Hospitals, HIPAA, Healthcare Information..., EMR, Case Management, Managed Care, Health Insurance, Healthcare, Nursing, Healthcare Management, Health Policy, Utilization Management, Disease Management, Patient Safety
Education
The University of Akron 1972 — 1977
BS, Nursing
Anthem March 2013 - Present
NAMM California January 2008 - March 2013
Inland Empire Health Plan January 2004 - January 2008
Inland Empire Health Plan August 2001 - January 2004
Skills
Network Development, Healthcare Management, Managed Care, Medicaid Managed Care, Medicaid, Medicare Advantage, Contract Negotiation, Contract Management, Provider Networks, Healthcare Information..., Hospitals, Health Policy, Medicare, Healthcare, EMR, Credentialing, Provider Relations, HMO, HIPAA, Healthcare Industry, Revenue Cycle, Utilization Management, Physicians, Physician Relations, Health Insurance, PPO, EHR, Practice Management, Medical Billing, Medical Compliance, Health Information...
Education
California State University-San Bernardino
MSHSA, Health Administration
Inland Empire Health Plan September 2014 - Present
Oxford Academy for Education and Development February 2014 - September 2014
Riverside Community Hospital July 2012 - September 2013
JC Penny June 2010 - September 2010
Skills
Microsoft Excel, Teaching, Outlook, Microsoft Office, Microsoft Word, Public Speaking, PowerPoint, Customer Service, English, Research, Video Editing, Windows, Photoshop, HTML, Music Theory, Biology, Student Affairs, Web Applications, Oracle CRM, Reporting & Analysis, Business Analysis, Business Process, Customer Relations, Customer Support, System Administration, Software Documentation, Technical Documentation
Education
UC Riverside 2010 — 2014
Bachelor of Science (BS), Biological Science: Medical Biology
University of California, Riverside 2010 — 2014
Biological Science Medical Biology, Medical Biology
Own my own compute shop September 2014 - Present
County of San Bernardino April 2014 - September 2014
County of San Bernardino April 2014 - September 2014
County of San Bernardino March 2013 - April 2014
Inland Empire Health Plan February 2012 - May 2012
Community Action Program San Bernardino November 2011 - February 2012
University of California, Riverside May 2010 - July 2011
UC Riverside 2000 - July 2011
University California Riverside August 2000 - October 2009
152nd REC 1980 - 1997
Skills
SQL Server, .NET, Robotics, Microsoft SQL Server, SharePoint, Management, VB.NET, Active Directory, Windows Server, Visio, Databases, Testing, Troubleshooting, Networking
Education
California Baptist University 1998 — 2000
BS, CIS
Inland Empire Health Plan 2011 - 2011
Education
California State University-San Bernardino 2008 — 2011
California State University-San Bernardino - College of Business and Public Administration 2008 — 2011
Information Assurance & Security Management, Database Mgmt, Security Systems Mgmt, Network Admin, Systems Analysis & Design, GIS, Project Mgmt
Sextant, LLC July 2011 - Present
Inland Empire Health Plan April 2009 - July 2011
Education
Loyola Marymount University, College of Business Administration 1986 — 1990
Business Administration, Business
Inland Empire Health Plan September 2014 - Present
Inland Empire Health Plan November 2012 - October 2014
IEHP June 2006 - October 2014
Skills
HMO, Managed Care, Healthcare Management, Healthcare, Medicaid, Healthcare Information..., Hospitals, Utilization Management, Medicare Part D, Health Insurance, Public Health, Access, Data Analysis, Insurance, Process Improvement, Microsoft Excel, PowerPoint, Business Analysis, Databases, Software Documentation, Visio, Medicare, Claim, Training, HIPAA, Revenue Cycle, Quality Assurance, Policy, Provider Relations, Analysis
Education
University of Phoenix-Southern California Campus 2002 — 2005
Bachelor of Science (B.S.), Business, Management, Marketing, and Related Support Services, 3.87
WellCare September 2010 - Present
County of San Bernardino December 2008 - July 2009
Inland Empire Health Plan July 2003 - November 2008
Education
California State University-Los Angeles
BS, Nutritional Science
California State UniversityLos Angeles
MA, Health Science
Inland Empire Health Plan June 2014 - Present
Oasis Rehabilitation Center June 2013 - Present
Oasis Rehabilitation Center June 2012 - Present
Hemet Valley Medical Center December 2012 - June 2013
California Insitution for Men December 2007 - December 2012
Skills
Crisis Intervention, Group Therapy, Treatment, Mental Health Counseling, Psychiatry, Motivational..., Dual Diagnosis, Clinical Research
Education
University of Southern California 2003 — 2006
MSW, Social Work
University of California, Irvine 1999 — 2003
Bachelor of Arts (B.A.), Sociology
Mountain View High School 1996 — 1999
high school diploma
Tri-County Health Network February 2011 - Present
Colorado Choice Health Plans November 2005 - February 2011
WellPoint September 2004 - October 2005
Inland Empire Health Plan July 1995 - September 2004
Skills
Grant Writing, Healthcare Information..., Leadership, Nonprofits, Healthcare Management, Leadership Development, Program Development, Program Management, Fundraising, Policy, Volunteer Management, Customer Service, Philanthropy, Community Development, Public Speaking, Healthcare, Public Health, Community Outreach, Change Management, Research, Process Improvement, Health Policy, Data Analysis, Strategic Planning, Management, Government, Start-ups, Team Building, Managed Care, Access, Program Evaluation, Case Management, Project Management, Training, Medicare, Event Planning, Hospitals, Budgets, Analysis
Education
Colorado State University 1984 — 1988
Bachelor of Science (B.S.), Mathematics
Optum February 2015 - Present
Inland Empire Health Plan February 2005 - January 2011
Inland Empire Health Plan February 2003 - February 2005
WellPoint July 1999 - October 2001
Education
University of Laverne 2012 — 2014
Master of Business Administration (M.B.A.), Finance
California State University-Dominguez Hills 1996 — 1998
Bachelor's of Science, Business Administration, Management Information Systems
Advent Advisory Group LLC August 2010 - Present
Inland Empire Health Plan August 2000 - July 2010
Skills
Certified HEDIS..., Medicare, Health Policy, Healthcare Analytics, Healthcare, Analysis, Program Management, Management, Data Analysis, Process Improvement, Managed Care, Healthcare Management, Medicaid, HIPAA, Healthcare Information...
Education
UC Riverside 1998 — 2000
Master of Business Administration (M.B.A.)
La Sierra University 1994 — 1998
Bachelor of Arts (B.A.), History & Political Science
NAMM California May 2014 - Present
Inland Empire Health Plan November 2012 - March 2014
Metlife Bank August 2005 - October 2012
Skills
ASP.NET, C#, VB.NET, Integration, Databases, Visual Studio, Microsoft SQL Server, Oracle, SQL, SDLC, Requirements Gathering, Systems Analysis, Business Analysis, Requirements Analysis, PL/SQL, Enterprise Architecture, Access, Visio, MySQL, Crystal Reports, SharePoint
Education
DeVry University-Texas
Emergency Medicine of Indiana, LLC August 2013 - Present
Loma Linda University Medical Center July 2010 - June 2013
Riverside County Regional Medical Center July 2010 - June 2013
Inland Empire Health Plan May 2005 - May 2006
Skills
Critical Care, Emergency Medicine, ACLS, Hospitals, BLS, Medicine, Clinical Research, Patient Safety, EMR, Healthcare, Pediatrics
Education
Loma Linda University, School of Medicine 2006 — 2010
Doctor of Medicine (MD)
Loma Linda University 2003 — 2005
Master of Healthcare Administration
Inland Empire Health Plan October 2001 - Present
Education
Loma Linda University
DrPH, Public Health Education and Promotion
Inland Empire Health Plan January 2012 - Present
Self Employed November 2013 - December 2013
Inland Counties Regional Center March 1994 - December 2011
Skills
Nursing
Education
California State University-San Bernardino 1981 — 1984
Bachelor of Arts (BA), Marketing
Cal State University Dominguez Hills
BSN, PHN, Registered Nursing/Registered Nurse