L-3 Microdyne
Industry: Company
DescriptionHeadquarters: Alexandria, VA Parent organizations: L3 Technologies, L 3 COMMUNICATIONS CORP
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L-3 Microdyne Employees
Experian Marketing Services February 2008 - Present
Datafaction March 2003 - February 2007
L-3 Microdyne March 2000 - March 2003
Skills
Microsoft Excel, Microsoft Word, HTML, Project Management, Writing, Training, Public Speaking, Organizational..., Online Marketing, Competitive Analysis, Account Management, Market Planning, Database Marketing, Online Advertising, Email Marketing, Analytics, Marketing, Social Media, Digital Strategy, Interactive Marketing, Web Analytics, Segmentation, Positioning, Brand Management, Mobile Marketing, Marketing Communications, Omniture, Market Research, Direct Marketing, Customer Insight, Social Media Marketing, Campaign Management, Salesforce.com, Digital Marketing, Customer Acquisition, Marketing Strategy, CRM, SEM, Marketing Management, Integrated Marketing, Marketing Research, Product Management, Multi-channel Marketing, Google Analytics, Management, Strategy
Education
Loyola Marymount University 1994 — 1998
Bachelor of Business Administration (B.B.A.), Marketing
Kimco Staffing February 2013 - May 2013
JB Hunt Transport Services, Inc. 2010 - 2011
Swift Transportation November 2009 - September 2010
Universal Protection Services November 2008 - July 2009
Marten Transport January 2008 - May 2008
CRST April 2007 - December 2007
Securitas Security Services USA, Inc. February 2006 - October 2006
Kimco Staffing July 2004 - January 2005
YO Watts September 2002 - December 2003
L-3 Microdyne January 2002 - July 2002
Skills
Computer Repair, Computer Hardware..., Computer Software..., Networking, Wireless Networking, Wireless Routers, Troubleshooting, Forklift Operator, Truck Driving, Active Directory
Education
University of Phoenix-Southern California Campus 2013 — 2017
Bachelor of Science (BS), Information Technology
Computer Education Institute 2001 — 2002
Certificate, Computer Networking and Repair
Convergys January 2011 - Present
Convergys January 2011 - September 2015
Convergys January 2011 - March 2014
L-3 Microdyne January 2003 - January 2011
Skills
Avaya, BPO, Call Center, Call Centers, Contact Centers, Customer Experience, Customer Satisfaction, Customer Service, Operations Management, Outsourcing, Performance Management, Process Improvement, Sales, Service Delivery, Team Leadership, Technical Support, Telemarketing, Workforce Management
Education
University of Maine at Machias 2000 — 2003
Lytx Inc. September 2015 - Present
NexxPhase November 2014 - September 2015
NexxLinx July 2014 - September 2015
NexxLinx February 2012 - July 2014
L-3 Microdyne November 2011 - February 2012
L-3 Microdyne August 2008 - November 2011
L-3 Microdyne January 2008 - August 2008
Vernon Esham homes, inc 2004 - 2006
Skills
Customer Retention, Microsoft Excel, Data Analysis, Root Cause Analysis, Customer Service, Quality Auditing, Instructor-led Training, Call Center, Telemarketing, Training, Operations Management, Customer Satisfaction, Team Leadership, Coaching, Salesforce.com, Contact Centers, Troubleshooting, Management, Process Improvement, BPO, Microsoft Word, Customer Experience, Call Centers, Outsourcing, Technical Support, Quality Assurance, Software Documentation, Leadership, Performance Management, Team Management, Employee Training, Team Building, Customer Support, Vendor Management, Business Process..., CRM, Workforce Management, Program Management, Cross-functional Team...
Education
Bob Jones University 2004 — 2008
Accounting and Business/Management
Faith Baptist School 2000 — 2004
HireRight September 2014 - Present
HireRight August 2012 - August 2014
eEye Digital Security July 2011 - June 2012
HireRight April 2005 - June 2011
Ameriquest Mortgage Company August 2003 - April 2005
L-3 Microdyne 1999 - 2003
Skills
Technical Support, Troubleshooting, Customer Satisfaction, Project Management, SQL, Application Support, Data Analysis, Customer Support, Team Building, Leadership, Corporate Actions, Training, Customer Service, Service Delivery, Network Security, PL/SQL, Oracle, CRM, Enterprise Software, Call Centers, Account Management, Cisco Technologies, Software Documentation, Outsourcing, Vendor Management, Enterprise Architecture, Management, SaaS, Security, Networking, Disaster Recovery, Integration, Cloud Computing, Salesforce.com, System Administration, Active Directory, Data Center, VMware
Education
Computer Education Institute 1999 — 2001
AA, Network Administration
California State University-Fullerton, Mihaylo College of Business and Economics
California State University-Fullerton, Mihaylo College of Business and Economics
Cerritos College
Associate of Arts (A.A.), Business Administration, Management and Operations
Texas Roadhouse November 2012 - Present
Red Robin March 2012 - Present
Sears, Roebuck and Co. June 2011 - April 2012
L-3 Microdyne November 2010 - February 2011
Atlantica Restaurant September 2009 - January 2010
Maine Media Workshops July 2009 - September 2009
Thomaston Grocery July 2008 - September 2008
Skills
Customer Service, Cashiering, Microsoft Word, Customer Satisfaction, Microsoft Excel, Time Management, Teamwork, PowerPoint, Microsoft Office
Education
University of Maine 2007 — 2010
Biology, Pre-Med
Camden Hills Regional High School 2002 — 2007
Eastland-Fairfield Career and Technical Schools August 2015 - Present
Eastland Fairfield Career Center February 2012 - August 2015
eSchool Consultants July 2009 - February 2012
L-3 Microdyne October 2008 - July 2009
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Research, Photoshop, English, Troubleshooting, Network Administration, System Administration, Technical Support, Computer Hardware, Windows 7, Windows, Help Desk Support, Teaching, Educational Technology, Windows Server
Education
ITT Technical Institute-Hilliard 2007 — 2009
Associate's degree, Computer Network Science
Garfield Heights High School 1994 — 1999
HS Diploma
Kepware Technologies May 2015 - Present
Kepware Technologies December 2013 - May 2015
Systems Engineering August 2012 - December 2013
DeLorme July 2003 - August 2012
C.C.-Net Inc. May 2002 - July 2003
L-3 Microdyne January 2000 - May 2002
Radio Shack 1999 - 2000
Skills
Internet/Intranet..., Quality Assurance, System Administration, Audio Visual Design, Home Theater, Backup & Restore, Malware Analysis, Customer-focused Service, URL Filtering, Spam Filtering, BakBone, System Deployment, Checkpoint Security, Checkpoint, Mitel 3300, VoIP, Active Directory, Microsoft Exchange, Networking, Search Analysis, JIRA, Linux, Testing, Windows Server, VMware, Firewalls, Troubleshooting, Computer Hardware
Education
Franklin Pierce College 1995 — 1999
Bachelor of Arts (B.A.), Technical Theater
Kingswood-Oxford High School 1990 — 1995
Self July 2008 - Present
Custom Air Trucking April 2006 - June 2008
Custom Air Trucking February 2005 - April 2006
Self January 2002 - April 2006
Epson America October 1998 - April 2002
L-3 Microdyne January 1998 - October 1998
L-3 Microdyne October 1997 - January 1998
L-3 Microdyne December 1996 - October 1997
L-3 Microdyne March 1996 - December 1996
Revel Computer Products February 1995 - March 1996
Skills
MCSA, MCP, Project Managment, Technical Support, Project Management, Microsoft Certified..., Troubleshooting, HTML, Active Directory, Software Installation, Firewalls, Servers, Networking, SQL, Security, Windows Server, Training, Hardware, Team Leadership, Printers
Education
California State University-Dominguez Hills 1989 — 1991
BS, Management Information Systems
Systems Engineering & Management Company October 2007 - Present
L-3 Telemetry East August 2002 - October 2007
L-3 Microdyne July 1999 - August 2002
Skills
Telemetry Communications, Data Acquisition, Flight Test, Sensors, Systems Engineering, System Design, Engineering Management, Aerospace, Avionics, C4ISR, Cross-functional Team..., Defense, DoD, Earned Value Management, Electronics, Engineering, Integration, Product Development, Program Management, Requirements Management, Satellite, Security Clearance, Simulations, Space Systems, System Architecture, Systems Design, Testing
Education
University of Florida 1982 — 1984
BS, Electrical Engineering
College of Central Florida 1980 — 1982
AA
John Bapst Memorial High School January 2012 - Present
L-3 Microdyne February 2008 - August 2011
Skills
Customer Service, Phone Skills
Education
University of Maine 2011 — 2013
Bachelor's degree, Secondary Education and Teaching
Arizona State University 2009 — 2010
Arizona State University