Lake Arrowhead Resort and Spa
Address: 27984 CA-189, Lake Arrowhead, CA 92352 Phone: (909) 336-1511: : : Website: : Category: : Place name: : Website: https://www.marriott.com/hotels/travel/ontak-lake-arrowhead-resort-and-spa-autograph-collection/?scid=bb1a189a-fec3-4d19-a255-54ba596febe2 Category: Hotel Suggest an editUnable to add this file. Please check that it is a valid photo. Unable to add this file. Please check that it is a valid photo. Ads Check availability These ads are based on your current search terms. They may also be based on:• Your activity on Google on this device (for example, your searches) Prices are the public rates available from our partners for the dates shown.Learn more about pricesUnless you specified dates, we chose the dates shown based on room availability, or browsing activity and recent searches saved in your Web & App Activity. You can manage how your data is used in Privacy settings.ad settings Sun, Jan 27 Mon, Jan 28 2 1 guest2 guests3 guests4 guests $169 Booking.com Read Real Guest Reviews · Get Instant Confirmation $169 Expedia.com $169 Hotels.com $169 Priceline $169 Travelocity.com $169 Orbitz.com $169 Cheaptickets.com $169 Hotwire.com View Marriott.com · Official site$169Get a lower price plus free Wi-Fi with free enrollment $169 KAYAK.com $169 AgodaView more room rates View more rates from $169Couldn't update prices. Try again.Booking.comTotal: $201/night$169View room rates on Booking.com Expedia.comTotal: $201/night$169View room rates on Expedia.com Hotels.comTotal: $201/night$169View room rates on Hotels.com PricelineTotal: $201/night$169View room rates on Priceline Travelocity.comTotal: $201/night$169View room rates on Travelocity.com Orbitz.comTotal: $201/night$169View room rates on Orbitz.com Cheaptickets.comTotal: $201/night$169View room rates on Cheaptickets.com Hotwire.comTotal: $201/night$169View room rates on Hotwire.com Marriott.comTotal: $203/night$169View room rates on Marriott.com KAYAK.comTotal: $201/night$169View room rates on KAYAK.com AgodaTotal: $201/night$169View room rates on Agoda Lake Arrowhead Resort and Spa, Autograph Collection27984 CA-189, Lake Arrowhead, CA 886 reviews Ads Check availability These ads are based on your current search terms. They may also be based on:• Your activity on Google on this device (for example, your searches) Prices are the public rates available from our partners for the dates shown.Learn more about pricesUnless you specified dates, we chose the dates shown based on room availability, or browsing activity and recent searches saved in your Web & App Activity. You can manage how your data is used in Privacy settings.ad settings Check in Sun, Jan 27 Check out Mon, Jan 28Booking.comTotal: $201/night$169View room rates on Booking.com Expedia.comTotal: $201/night$169View room rates on Expedia.com Hotels.comTotal: $201/night$169View room rates on Hotels.com PricelineTotal: $201/night$169View room rates on Priceline Travelocity.comTotal: $201/night$169View room rates on Travelocity.com Orbitz.comTotal: $201/night$169View room rates on Orbitz.com Cheaptickets.comTotal: $201/night$169View room rates on Cheaptickets.com Hotwire.comTotal: $201/night$169View room rates on Hotwire.com Marriott.comTotal: $203/night$169View room rates on Marriott.com KAYAK.comTotal: $201/night$169View room rates on KAYAK.com AgodaTotal: $201/night$169View room rates on Agoda Hotel details This upscale lakeside resort and spa is 12 miles from the ski trails of Snow Valley, and 20 miles from Big Bear. … MORE Modern rooms with warm decor feature flat-screen TVs and free Wi-Fi, plus minifridges and coffeemakers. Some have pull-out sofas and/or private lake-view balconies or patios. Suites add separate living areas, walk-in showers, and whirlpool or soaking tubs. Amenities include a casual restaurant that's open for breakfast, lunch and dinner, plus a cocktail lounge, and a fitness center with a heated outdoor pool and a hot tub. The serene spa offers alpine-inspired decor and a menu of beauty and wellness treatments (fee). Free Wi-Fi Free parking Pool Air-conditioned Pet-friendly Beach access Free breakfast Room service Kid-friendly Restaurant Airport shuttle Hot tub Spa Fitness center Bar Smoke-free View more amenities View fewer amenities Add a photoThanks for sharing!Your photo will be posted publicly on Google.Contribute MoreDoneUpload public photos of Lake Arrowhead Resort and Spa, Autograph Collection Posting publicly on the Web Write a review Review summary Review summaries provided by TrustYou. Rooms · Rooms had views · Some guests said the rooms were dated, and that cleanliness & maintenance could be improved Location · Shopping, sightseeing, restaurants & bars nearby · Guests noted the affordable parking Service & facilities · Guests appreciated the friendly staff · Guests enjoyed the pool · Some guests said management, reception & housekeeping could be improved View all reviews Questions & answers Ask a question See all questions (12)
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Lake Arrowhead Resort and Spa Employees
Lake Arrowhead Resort and Spa August 2006 - May 2008
Skills
PowerPoint
Education
Colorado Technical University 2014 — 2016
Bachelor's degree, criminal justice/human services
UNIVERSAL SURVEILLANCE SYSTEMS September 2010 - Present
Lake Arrowhead Resort and Spa August 2007 - February 2009
Interior Specialists Inc. February 2006 - January 2007
Ryland Homes June 2003 - December 2006
Ryland Homes June 2001 - June 2003
Four Seasons Hotels and Resorts September 1997 - June 2001
Four Seasons Hotels and Resorts February 1992 - September 1997
Skills
Microsoft Word, Customer Service, Microsoft Office, Microsoft Excel, PowerPoint, Loss Prevention, Interior Design, Retail Sales, Hospitality Management, Quality Assurance, Executive Support, Management, Inventory Management, Retail, Leadership, Merchandising, Project Planning, Project Management, Management Consulting, Inventory Control, Team Building, Sales, Event Planning, Human Resources, Budgets, Training, Employee Training, Sales Management, Visual Merchandising, Account Management, Store Operations, Marketing, Store Management, Social Media Marketing, Recruiting, Event Management, Operations Management, Team Leadership, Interviews, Process Scheduler, Background Checks, Time Management, Profit, Income Statement, Driving Results, Hiring, POS, Customer Satisfaction, Surveillance, Physical Security
Education
UC Riverside 2003 — 2007
Interior Design
Hawaiian Real Estate License 1988 — 1992
University of Hawaii Maui College 1986 — 1989
Liberal Arts and Sciences, General Studies and Humanities
CA Notary Public
2014 - 2018
CA Real Estate License
2015 - 2019
En Masse Entertainment July 2014 - Present
Starbucks December 2013 - June 2014
Wildwood School March 2010 - June 2013
CNA Enterprises, Inc. August 2008 - March 2010
Lake Arrowhead Resort and Spa January 2008 - August 2008
Azusa Pacific University September 2004 - December 2007
Skills
Adobe Creative Suite, Copywriting, Copy Editing, Creative Writing, Event Planning, Social Networking, Blogging, Nonprofits, Newsletters, Corporate Communications, Non-profit..., Non-profits, Writing, Writing For Publication, Editing, Organization, Research, Publications, Social Media, Graphic Design, Photography, Journalism, Photoshop, Alumni Relations, Administrative Duties, Data Entry, InDesign, Illustrator, Outlook, Word, Excel, PowerPoint, Non-fiction, Non-profit Events, Corporate Events, Databases, Raiser's Edge, Painting, iMovie, Digital Video, Proofreading, Facebook, Community Outreach, Storytelling, Social Media Marketing, Fundraising, Freelance Writing, Art, Web Content
Education
Antioch University-Los Angeles 2011 — 2013
MFA, Creative Writing
Azusa Pacific University 2003 — 2008
BA, Communication with an emphasis in journalism and a minor in global studies.
Newport Harbor High School 1999 — 2003
High School Diploma, n/a
California State University, San Bernardino 1996 - Present
Loyola Marymount University January 2008 - Present
Vanderbilt Center of Integrative Therapy January 2011 - Present
International Association of Yoga Therapy February 2014 - Present
Amy Wheeler, Ph.D. Yoga 1996 - Present
Lake Arrowhead Resort and Spa June 2007 - 2009
Lutheran General Hospital 1992 - 1996
Skills
Wellness, Meditation, Yoga, Fitness, Teaching, Healing, Treatment, Public Speaking, Back Pain, Mindfulness, Stress Management, Holistic Health, Training, Nutrition, Personal Training, Coaching, Energy Healing, Mental Health, Yoga Therapy for..., Mindfulness Meditation, Mind and Body Wellness, Sport and Exercise..., History and Philosophy..., Sociology of Sport and..., Eco Friendly
Education
Yoga Therapy Training Program 2007 — 2011
Certified Yoga Therapist, Yoga Therapy
University of Illinois at Chicago 1992 — 1996
Doctor of Philosophy (Ph.D.), Educational Psychology
University of Northern Iowa 1989 — 1992
Master of Arts (M.A.), Health Promotion and Exercise Physiology
Coldwell Banker Sky Ridge Realty March 2013 - Present
Lake Arrowhead Resort and Spa May 2009 - Present
Direct Difference June 2012 - August 2013
Lake Arrowhead Resort and Spa March 2011 - June 2012
Skills
NSCA-CPT, First Aid and CPR, AED, Exercise Physiology, Fitness Training, Hotels, Hospitality Industry, Personal Training, Functional Training, Outlook, Public Relations, Budgets, Sports Nutrition, Membership, PowerPoint, Fitness, Microsoft Word, Spa, Customer Service, Training, Real Estate, Sales, Team Building, First Time Home Buyers, Sellers, Marketing, Investment Properties, Strategic Planning, REO, Event Management
Education
Career Networks Institute 2006 — 2007
Personal Training Diploma, Personal Training
Santiago High School
To God Be The Glory May 2015 - Present
J. Steven Gallery 2012 - Present
Lake Arrowhead Resort and Spa 2011 - 2012
Hilton Ontario 2011 - 2012
Ace Hotel and Swim Club 2010 - 2011
Starwood Hotels & Resorts Worldwide, Inc. 2010 - 2010
Embassy Suites Palm Desert 2008 - 2009
Skills
Customer Satisfaction, Team Leadership, Operations Management, Hotels, Sales, Sales Management, Leading Development..., Customer Service, Management, Team Building
Education
California State University-Fullerton
Bachelor of Arts (BA), Liberal Arts and Sciences/Liberal Studies
Mount San Antonio College 1999 — 2001
Associate of Arts (AA)
Total Commitment Consulting Services May 2014 - Present
Total Commitment Consulting Services May 2014 - Present
Lake Arrowhead Resort and Spa July 2012 - November 2012
Fish Monger Cafe December 2011 - June 2012
Skills
Grills, Saute, Homemade dressings, Soups, Sauces, Frying, Salads, Braising
Education
The Art Institute of California-Inland Empire 2013 — 2014
Associate's degree, Culinary Arts/Chef Training
Lake Arrowhead Resort and Spa June 2015 - Present
B in the Walt Disney World® Resort January 2014 - June 2015
Visit Orlando Meetings & Conventions March 2013 - January 2014
Downtown YMCA of Central Florida August 2012 - March 2013
Baby Grands Dueling Pianos June 2010 - October 2012
Red Top Productions June 2009 - July 2010
ID Gear, Inc. January 1998 - January 2010
Skills
Sales, B2B, Business Development, Marketing, Event Management, Event Planning, Public Relations, Management, Trade Shows, Social Media, Social Media Marketing, Social Networking, Customer Service, Leadership, Email Marketing, Facebook, New Business Development, Budgets, Time Management, Media Relations, Communication, Coaching
Education
Brigham Young University 2003 — 2006
Studio Art- Painting
Dr. Phillips
Lake Arrowhead Resort and Spa December 2014 - Present
Kohl's E-fulfillment Center October 2014 - Present
Riverside Superior Court October 1991 - August 2014
Riverside County Waste Management June 1989 - June 1991
Riverside County Registrar of Voters April 1989 - November 1989
Lloyd's Equipment November 1987 - April 1989
Skills
Microsoft Office, Customer Service, Project Management, Microsoft Excel, Strategic Planning, Public Speaking, Research, Leadership, Microsoft Word, PowerPoint, Training, Social Media, Project Planning, Budgets, Team Building, Policy, Analysis, Event Planning, Team Leadership, Government, Public Relations
Education
San Bernardino Valley College 2007 — 2008
None, Business Administration
Riverside Community College 1987 — 2004
None, Business Administration, 12 Semester Units
Skadron Business College 1986 — 1987
None, Business Administration, 32 Semester Units
Vineyard Golf Club April 2013 - Present
Augusta National Golf Club April 2013 - April 2015
The Dye Preserve December 2010 - August 2012
Trattoria Romana September 2008 - September 2010
Lake Arrowhead Resort and Spa June 2007 - August 2008
The Misquamicut Club April 2002 - December 2006
Skills
Event Management, Marketing, Banquets, Event Planning, Hospitality, Administrative..., Restaurant Management, Club, Food, Hospitality Industry, Corporate Events, Food & Beverage, Golf, Hospitality Management, Recruiting, Restaurants, Food, Sports Marketing, Public Relations
Education
University of Rhode Island 1999 — 2004
Bachelor's Degree, Communications
WTS International, Inc. March 2015 - Present
Purium distributor August 2014 - Present
The Langham Hotels and Resorts April 2011 - August 2014
Lake Arrowhead Resort and Spa May 2008 - April 2011
WTS International September 2005 - May 2008
Noble House Hotels & Resorts November 2004 - September 2005
Mohegan Sun 2002 - 2003
Hyatt Regency Newport 2000 - 2002
Skills
Hospitality Industry, Resorts, Pre-opening, Hotel Management, Front Office, Spa, Food & Beverage, Menu Development, Hospitality Management, Hospitality, Yield Management, Skin Care, Revenue Analysis, Hotels, Event Planning, Inventory Management, Luxury, Marketing, Budgets, Event Management, Income Statement, Beauty Industry, Aromatherapy, Customer Satisfaction, Tourism, Leisure, Forecasting, Opera, Property Management..., Customer Service, Banquets, Catering, Culinary Skills, Fine Dining, Convention Services, Restaurant Management, Pre-opening experience, P&L, Hiring, Corporate Events, Rooms Division, Trade Shows, Wellness, Fitness, Aesthetics, Leadership, Training, Concierge Services, Operations Management, Guest Service Management
Education
Johnson & Wales University 1987 — 1987
Elizabeth Grady School of Esthetics and Massage Therapy
Aesthetician/Esthetician and Skin Care Specialist
Caitlin Diane 2011 - Present
Lake Arrowhead Resort and Spa 2011 - Present
Bella Dia Salon and Day Spa 2011 - Present
Education
Fullerton College
Cosmetology
Lake Arrowhead Resort and Spa June 2015 - Present
McAlister's Deli (Corporation) January 2011 - January 2015
TeleServies Direct September 2010 - December 2010
George Fox University June 2009 - November 2009
Texas Roadhouse September 2007 - January 2008
Avianos PIzza and Subs January 2005 - May 2006
Skills
Food Preparation, Serve Safe Certified, Data Entry, Bartending, Catering, Labor Control, Leadership, Microsoft Word, PowerPoint, Retail, Sales, Restaurant Management, Hospitality Management, Event Planning, Cash Register, Microsoft Excel, Customer Service, Restaurants, Cooking, Strategic Planning, Team Building, Inventory Management, Food, Management, Hospitality, Training, Food & Beverage, Time Management
Education
Chemeketa Community College 2010 — 2011
Computer Science
Center Grove HighSchool 2004 — 2008
Regular Diploma, General
The Nautical Beachfront Resort March 2013 - Present
Port Royal Ocean Resort & Conference Center September 2011 - February 2013
Lake Arrowhead Resort and Spa June 2008 - May 2011
Willows Lodge January 2007 - June 2008
Lowes Santa Monica Hotel 1999 - 2003
Lowes Santa Monica Hotel 1999 - 2003
Lowes Santa Monica Hotel 1999 - 2003
Skills
Management, Hotels, Forecasting, Food & Beverage, Resorts, Public Relations, Coaching, Strategy, Hospitality Management, Hospitality Industry, Hotel Management, Revenue Analysis, Hospitality, Pre-opening, Yield Management, Program Management, Catering, Banquets, Menu Development, Restaurants, Customer Satisfaction, Microsoft Excel, PowerPoint, Property Management..., Event Management, Corporate Events, Blogging, Fine Dining, P&L, Rooms Division, New Business Development, Luxury, Inventory Management, QuickBooks, Budgets, Customer Service, Sales
Education
Culinary Institute of America 1978 — 1980
Associate's degree, Culinary Arts/Chef Training
DoubleTree by Hilton Hotel Tucson Reid Park November 2014 - Present
Four Seasons Hotels and Resorts October 2012 - Present
The Fairmont Orchid Hawaii July 2010 - October 2012
Westward Look Resort February 2008 - August 2009
Lake Arrowhead Resort and Spa January 2007 - February 2008
Westward Look Resort October 2005 - December 2006
Radisson Hotel City Center March 2004 - September 2005
Westward Look Resort May 2003 - March 2004
Skills
Forecasting, Yield Management, Internet Strategy, Strategic Communications, Budget Process, Team Leadership, Revenue Analysis, Revenue Forecasting, Revenue Streams, Hotels, Hotel Management, Hotel Booking, Hospitality, Hospitality Management, Hospitality Industry, Pricing, Pricing Strategy, Pricing Analysis, Demand Forecasting, Rooms Division, Sales, Pre-opening, Food & Beverage, Management, Micros, Banquets, Budgets, Resorts, Front Office, Leisure, Opera, Marketing, Restaurants, Strategic Planning, Convention Services, Tourism, Property Management..., Meeting Planning, Trade Shows, Hiring, Opening Hotels, Catering, Lodging, Guest Service Management, Reservation, Luxury, Pre-opening experience, Spa, Concierge Services, Online Travel
Education
Clark College 1985 — 1988
Associates, Business
OfficeTeam September 2015 - Present
PacWest Management Inc. December 2014 - June 2015
The Arc of the United States August 2014 - October 2014
Xerox March 2014 - May 2014
Pacific Capital 2013 - 2014
Lake Arrowhead Resort and Spa May 2013 - November 2013
Skills
Social Networking, Social Media, Marketing, Google Apps, Electronics, Google Docs, Customer Service, Consumer Electronics, Sales, Microsoft Word, Spreadsheets, Cloud Computing, Web Services, Kitchen, Security Operations, Stewardship, Events Coordination, Childcare, Coordinating Activities, Grassroots Organization, Organization, Windows Services, File Management, Grassroots Fundraising, Restaurants, Leadership, Security, Facebook, Commercial Leasing, Interview Preparation, Administrative..., Project Management, Marketing Strategy, Online Marketing, Commercial Real Estate, Commercial Management, Commercial Photography, Real Estate Marketing, Managerial Finance, Landlord/Tenant Matters, Tenant Retention, OS X
Education
Portland Community College 2015 — 2017
Associate of Science (A.S.), Computer Science
Prestigious University
Floyd, Skeren & Kelly, LLP August 2014 - July 2015
Corcoran Consulting Group August 2013 - May 2014
Buffini & Company- Real Estate Training, Coaching & Events August 2012 - April 2013
Solatube International, Inc. May 2012 - July 2012
Lake Arrowhead Resort and Spa March 2011 - April 2012
Hilton Garden Inn April 2010 - March 2011
OC Sports Grill May 2005 - May 2008
Law Offices of Ellen Van Wagner May 2001 - May 2004
The Gotham Group May 2001 - May 2002
America West Airlines August 1999 - August 2000
Skills
Microsoft Word, Microsoft Excel, Microsoft Publisher, PowerPoint, Outlook, Adobe Acrobat, Adobe Photodeluxe, Photoshop, Saleforce, Cisco Call Manager, Cisco Technologies, Syspro, Call Center, Opera, Lodge Net, OnQ Insider, Micros, Open Table, Facebook, Twitter, Ebay Sales, LinkedIn, Typing, Clerical Skills, Organizational..., Time Management, Positive Team Player, Strategic Leadership, Customer Service, Hospitality, Office Administration, Positive Can-do Attitude, Microsoft CRM, Microsoft Dynamics ERP, WebEx, Manage Client..., Training, Event Management, Hotels, Administrative..., Hotel Booking, Front Office, Trade Shows, Resorts, Event Planning, Social Networking, Revenue Forecasting, Social Media Marketing, Sales, Hospitality Industry
Education
Chapman University 2004 — 2008
Bachelor of Arts (BA), Communication and Media Studies
Oxford Seminars 2007 — 2007
TESL/ TESOL Certifications, Teaching English as a Second Language/ Teaching English to Speakers of Other Languages
Chaffey College 2002 — 2004
Associate of Arts (AA), Liberal Arts and Sciences/Liberal Studies
Rim of the World High School 1994 — 1998
High School Diploma, General Education
Lake Arrowhead Resort and Spa June 2015 - Present
ClubCorp March 2014 - June 2015
Wyndham Worldwide November 2011 - March 2014
Skills
Banquets, Food & Beverage, Hospitality Management, Hospitality Industry, Hospitality, Resorts, Hotel Management, Pre-opening, Hotels, Catering, Revenue Analysis, MICROS, Menu Development, Fine Dining, Restaurants, Restaurant Management, Event Management, Food
Education
California State Polytechnic University-Pomona
Bachelor's Degree, Hospitality Administration/Management
California Parking Company February 2012 - Present
Softball/Baseball Dad 2010 - Present
HotelPROS 2009 - February 2012
California Parking Company November 2007 - February 2012
Setai San Diego December 2008 - December 2008
gCommerce Solutions April 2008 - November 2008
Lake Arrowhead Resort and Spa February 2008 - April 2008
Crown Plaza San Jose 2008 - 2008
Lafayette Park Hotel 2004 - 2007
Forest Suites Resort February 2002 - April 2004
Skills
Parking Garages, Sales Operations, Valet Parking, Parking, Marketing, Hotels, Marketing Strategy, Revenue Management, Revenue Analysis, Yield Management, Budgets, Hospitality Industry, Hospitality, Contract Negotiation, Hotel Management, Resorts, Hospitality Management, Pre-opening, Management, Tourism, Front Office, Meeting Planning, Property Management..., Microsoft Office, Trade Shows, Concierge Services, Micros, Revenue Forecasting, Corporate Events, A+ Certified, DJ, Restaurants, Catering, Banquets, Food & Beverage, Customer Service, Rooms Division, Customer Satisfaction, Hiring, Hotel Booking, Sales, P&L, Leisure, Opera, POS, CMS, Operations Management, Leadership, Multilingual, At Multitasking
Education
Arizona State University 2011 — 2014
BS, Sociolgy
Lake Tahoe Community College 1996 — 1997
AA, Socialogy
Sacred Heart Cathedral College Prep 1985 — 1989
College Prep, General Studies
Grand Heritage Hotel Group June 2013 - Present
Hush Concepts LLC October 2009 - Present
Hush Concepts LLC January 2009 - Present
Cosmopolitan Restaurant Group October 2011 - June 2013
SUGARTOAD RESTAURANT AT THE HOTEL ARISTA October 2008 - September 2009
Lake Arrowhead Resort and Spa May 2008 - September 2008
COLONY PALMS HOTEL May 2007 - May 2008
SEVEN ON PEARL June 2006 - May 2007
CATSKILL RESTAURANT GROUP, Group January 2004 - June 2006
Skills
Food & Beverage, Menu Development, Restaurants, Catering, Fine Dining, Hotels, Restaurant Management, Culinary Skills, Event Management, Cuisine, Resorts, Food
Education
Colorado State University 1999 — 2002
Political Science
Temple University
Bachelor of Arts, Elementary; Special Education
Asurion August 2012 - Present
BrassCraft (A Masco Company) May 2009 - August 2012
Lake Arrowhead Resort and Spa July 2006 - May 2009
Gemstone Hotels & Resorts, LLC July 2006 - May 2009
Liberty Hardware (A Masco Company) June 2005 - July 2006
Target July 2004 - June 2005
American Casino & Entertainment Properties December 2001 - July 2004
Skills
Labor Relations, Employee Relations, Human Resources, Safety Management, Employee Engagement, HR Consulting, OSHA, Human Resource..., Organizational..., Performance Improvement, Performance Management, HR Policies, Coaching, Escalation Resolution, EEO Investigations, EEOC, FMLA, ADA compliance, Benefits, Workplace Assessment, Leadership Development, Workers Compensation, Workplace Safety, Talent Acquisition, HRIS, Employee Benefits, Leadership, Management
Education
University of Nevada-Las Vegas 1997 — 1999
Bachelor of Science (BS)
Hutchinson Consulting August 2012 - Present
Lake Arrowhead Resort and Spa November 2005 - July 2008
Cheeca Lodge & Spa June 2001 - May 2004
Ojai Valley Inn & Spa April 1994 - April 1995
Sonoma Mission Inn & Spa January 1985 - April 1994
Pier House Resort and Caribbean Spa March 1980 - January 1985
Skills
Revenue Analysis, Hotels, Rooms Division, Yield Management, Hotel Management, Menu Development, Hospitality, Hospitality Management, Food & Beverage, Micros, Banquets, Resorts, Pre-opening, Hospitality Industry, Catering, Recipes, Front Office, F&B Management, OnQ, Restaurants, Hotel Booking, Food Safety, Convention Services, Opera, Cooking, Business Travel, Meeting Planning, Team Building, Banquet Operations, Fine Dining, Budgets, Pre-opening experience, Food Service, Food, Delphi, Trade Shows, Tourism, Culinary Skills, Inventory Management, Forecasting, Revenue Forecasting, Rooms Division..., Hiring, Opening Hotels, Concierge Services, Marketing, Wine, Lodging, Luxury, Leadership
Education
Cal Poly San Luis Obispo
Bachelor of Science (BS), Mathematics and Statistics
Lake Arrowhead Resort and Spa June 2011 - Present
Skills
Microsoft Excel, Hotels, Budgets, Hospitality Industry, Financial Reporting, Hospitality, Outlook, Accounts Payable, Accounts Receivable, Administration, Auditing, Cash Management, Customer Service, Data Entry, Employee Relations, Forecasting, Hospitality Management, Inventory Management, Microsoft Office, Microsoft Word, Operations Management, P, Payroll, PowerPoint, Purchasing, QuickBooks, Revenue Analysis, Supervisory Skills, Time Management
Education
Lone Star College System
Bachelor of Arts, Business Administration
HelmsBriscoe November 2014 - Present
Lake Arrowhead Resort and Spa August 2013 - November 2014
Hyatt Regency Suites Palm Springs (Davidson Hotel Group) March 2012 - April 2013
HelmsBriscoe February 2011 - March 2012
Air Jamaica January 2005 - February 2009
Castle Creek Inn Resort & Spa 2002 - 2005
FDR Holidays 2000 - 2002
Happy Tours (Vacations) 1996 - 2000
American Express 1990 - 1996
Skills
Tourism, Hotels, Sales, Customer Service, Negotiation, Resorts, Incentives, Leisure Travel, Hospitality, Leisure, Revenue Analysis, Travel Management, Hospitality Industry, Yield Management, Hospitality Management, Hotel Management, Incentive Travel, Online Travel, Hotel Booking, Meeting Planning, Travel Planning, Destination Marketing, Sabre, Vacation, Trade Shows, Adventure Travel, Online Marketing, Event Management, Business Travel, Cruises, Tour Operators, Lodging, Convention Services, Pre-opening, Rooms Division, Food & Beverage, Banquets, Catering, Front Office, Corporate Events, Luxury, Property Management..., Car Rental, Restaurants, Opening Hotels, Guest Service Management, Spa, Honeymoons, Sustainable Tourism, Micros
Education
Golden West College
Lake Arrowhead Resort and Spa May 1989 - Present
Gemstone Hotels and Resorts 2008 - 2010
lake arrowhead resort and spa 1989 - 2009
Skills
Hospitality, Hotels, Forecasting, Budgets, Hospitality Industry, Social Media Marketing, Public Relations, Resorts, Yield Management, Revenue Analysis, Hotel Management, Food & Beverage, Event Management, Hospitality Management, Tourism, Marketing Strategy, Team Building, Online Advertising, Event Planning, Weddings, Facebook, Banquets, Corporate Events, Social Networking, Pre-opening, Rooms Division, Customer Service, Hotel Booking, Advertising, New Business Development, Spa, Online Marketing, Purchasing, Customer Satisfaction, Menu Development, Inventory Management, Marketing, Catering, Property Management..., PowerPoint, Opera, Micros, Convention Services, Trade Shows, Luxury, Front Office, Operations Management, Sales, Revenue Forecasting, Meeting Planning
Education
University of Mississippi 1982 — 1986
BBA, Marketing
Lake Arrowhead Resort and Spa Director of Hotel OperationsKnott's Berry Farm2005 - January 2012
Dolphin's Cove Resort by Fairfield 2004 - 2005
Jackarde Suites 2001 - 2004
Education
Ateneo de Manila University
United Healthcare 2007 - 2010
Lake Arrowhead Resort and Spa June 2005 - February 2006
Education
Orange Coast College
AA, General/Flight Attendant training
Holiday Inn La Mirada June 2010 - January 2012
Lake Arrowhead Resort and Spa May 2000 - June 2010
Skills
Bilingual-Spanish, Microsoft Dynamics SL, QuickBooks, Hospitality, Hospitality Industry, Microsoft Excel, Yield Management, Outlook, Revenue Analysis, Hotels, Forecasting, Budgets, Resorts, Microsoft Word, Mas 90, PowerPoint, Purchasing, iScala, ADP Payforce, Event Planning, Trade Shows, Peachtree, Customer Service, Marketing, Property Management..., Customer Satisfaction, Public Relations, Financial Reporting, Team Building, Catering, Trial Balance, Balance Sheet Review, Spa, Food & Beverage, Tourism, Hospitality Management, Front Office, Operations Management, Cash Management, ADP Payroll, Sales, Inventory Management, Monthly Close Process, Pre-opening, Menu Development, Micros, Event Management, Infinium, Hotel Management, Opera
Education
San Bernardino Valley College 1993 — 1995
GF Management 2012 - Present
Holiday Inn 2014 - January 2015
Larkspur Hotels and Restaurants September 2012 - December 2013
Lake Arrowhead Resort and Spa 2012 - 2012
Knott's Berry Farm 2005 - 2012
Dolphin's Cove Resort, Fairfield Inn 2004 - 2005
Philippine Daily Inquirer 2004 - 2004
Jackarde Suites 2002 - 2004
United Philippine Scouts Detective & Private Security Agency 2001 - 2004
Skills
Multimillion-Dollar..., Yield Management, Hotel Management, Theme Parks, Private Security, California Labor Law, Opera, Epitome, Delphi, Micros, Aloha, OnQ, FOSSE, M3, QuickBooks, RP, ServSafe, Certified TIPS Trainer, Travel Journalism, Rooms Division..., Hospitality Industry, Budgets, Customer Satisfaction, Revenue Analysis, Hotels, Front Office, Hospitality, Hospitality Management, Food & Beverage, Pre-opening, Tourism, Resorts, Multi-million Dollar..., MICROS
Education
Ateneo de Manila University
Bachelor of Arts (BA), Communication and Media Studies
Western State University College of Law
Lake Arrowhead Resort and Spa April 1995 - Present
Education
Universidad Autónoma Metropolitana
Agricultural Engineering
EPIC Management, LP September 2014 - Present
EPIC Management, LP March 2013 - September 2014
Tansey Construction Co March 2011 - March 2013
San Bernardino County Fire Department February 2009 - February 2011
Lake Arrowhead Resort and Spa June 2003 - November 2010
Skills
•Microsoft Office Suite, •Record retention..., •File system management, •Expertise in customer..., •Problem/dispute..., •Experience with..., •Schedule coordination, •HIPAA compliance, •McKesson Hospital..., •Research
Education
Azusa Pacific University 2013 — 2015
Master’s Degree, Management
California State University-San Bernardino 2006 — 2008
Bachelor’s Degree, Criminal Justice
Riverside City College 2001 — 2005
Associate’s Degree, Art/Art Studies, General