Metaverse Mod Squad
Industry: Social media company
DescriptionModSquad is a global digital engagement services company based in the United States. The company currently has over 10,000 moderators in its network. Headquarters: Sacramento, CA Founded: 2007 Number of employees: About 10,000 Key people: Amy Pritchard (CEO); Mike Pinkerton (COO) Type of business: Privately held company
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Metaverse Mod Squad Employees
Metaverse Mod Squad September 2014 - Present
ZeroChaos March 2015 - May 2015
USA Contact Point 2013 - 2014
West Corporation December 2010 - October 2013
LiveOps November 2008 - September 2010
Sutherland Global Services February 2004 - July 2007
Snelling Personnel Services December 2001 - June 2004
Skills
Customer Service, Sales, Appointment Scheduling, Telemarketing, Call Centers, Customer Satisfaction, Customer Experience, Customer Retention, Team Leadership, Training, Leadership, Teamwork, Marketing, Retail, Warehousing
Education
University of Phoenix 2015 — 2019
Business Administration and Management, General
Kaplan University 2013 — 2017
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Tinder, Inc. April 2014 - Present
Grindr November 2012 - April 2014
Disney Consumer Products July 2012 - November 2012
Allied Data Service August 2011 - September 2012
Metaverse Mod Squad August 2011 - February 2012
Neversoft Entertainment May 2007 - July 2010
Treyarch October 2007 - February 2008
2K Games January 2007 - April 2007
Activision, Inc July 2006 - January 2007
Skills
Xbox 360, PS3, Perforce, Quality Assurance, Multiplayer, Gameplay, DevTrack, Video Games, Android, Test Planning, iOS, Wii, Regression Testing, Testing, Game Development, Microsoft Office, SharePoint, JIRA, Mobile Testing, Black Box Testing, C++, Outlook, Visio, Firefox, FileMaker, Console, Python, JavaScript, Windows 7, Windows Vista, Windows XP Pro, Internet Explorer, Safari, Microsoft Excel, Microsoft Word, Bug Tracking, PSP, Scripting, Test Cases, Software Quality..., Appium, Ruby, Jenkins, Mobile Devices, Agile Methodologies, Scrum, Mobile Applications, Defect Tracking, Hard Money Lending, New Baby
Education
University of La Verne 2011 — 2015
Bachelor of Science, Computer Science
Bloc
Bloc
KingsIsle Entertainment July 2013 - Present
Metaverse Mod Squad August 2011 - July 2013
Smithsonian Institution February 2012 - June 2012
T-Mobile June 2008 - February 2011
GameStop August 2008 - January 2009
Skills
Unreal Engine 3, Game Maker, Microsoft Office 2003, Unity, Level Design, MMO, Video Games, Game Design, Game Development, Gameplay, Computer Games, Online Gaming, Scripting, Perforce, Community Management, Gaming, Unreal Editor, Unity3D, MMORPG, Xbox 360, Storyboarding, Community Sites, iPhone, Casual Games, PS3, Wii
Education
Full Sail University 2009 — 2012
Bachelors of Science, Game Design, 3.6
Varina High School 2004 — 2008
Advanced Studies Diploma, General Studies
Cost Plus World Market July 2014 - Present
Metaverse Mod Squad November 2011 - June 2014
Metaverse Mod Squad November 2011 - June 2013
Skills
Animal Behavior, Animals, Customer Service, Online Moderation, Community Service, Animal Welfare, Online Gaming, Computer Games, Community Management, Community Building, MMO, Community Sites, Gaming, Zendesk, MMORPG, Video Games, Gaming Industry, Content Strategy, Casual Games, Game Design
Education
Sierra College 2014 — 2016
Microsoft February 2015 - Present
Microsoft March 2013 - February 2015
GamersInfo.net August 2010 - October 2013
Nintendo December 2011 - March 2013
Heaven's Blessings Tiny Zoo January 2010 - February 2012
Metaverse Mod Squad May 2011 - November 2011
AT&T Mobility January 2006 - August 2009
Sony Online Entertainment December 2001 - August 2003
Skills
Game Design, Video Games, UnrealScript, Game Design Documents, Game Prototyping, Unreal Engine, Unity3D, Unreal Engine 3, Level Design, Level Building, Kismet, MMO, Computer Games, World Building, Quest Design, Perforce, Game Mechanics, Storytelling, Game Balance, Matinee, Event Scripting, MonoDevelop, Playtesting, Community Management, Casual Games, Online Gaming, Unreal Editor, Xbox 360, Mobile Games, Gameplay, Writing, Social Games, MMORPG, Time Management, Scripting, Storylines, Consumer Services, Leadership, Cascade, Hansoft
Education
Full Sail University 2010 — 2013
Bachelor's of Science, Game Design
Bellevue College 2002 — 2009
Associate's of Arts and Sciences, Computer Science
Woodinville High School 1999 — 2002
Illyriad Games March 2014 - Present
beauhindman.com February 2002 - Present
MMORPG.com December 2014 - August 2015
Metaverse Mod Squad August 2014 - June 2015
Massively March 2010 - March 2014
DroidGamers.com February 2013 - June 2013
Blog.Games.com July 2012 - February 2013
Skills
Reviews, Technology, Gaming Industry, Online Gaming, MMORPG, Social Games, Artistry, Painting, Poetry, Writing, Video Games, Journalism, Game Development, News Writing, Editorial, Gameplay, Editing, Web Content, Storytelling, AP Style, Online Journalism
Education
University of Central Oklahoma
Metaverse Mod Squad May 2013 - Present
Pier 1 Imports June 2011 - April 2013
Skills
Microsoft Office, Twitter, Google Docs, WordPress, Communication, Organization
Education
Saint Johns River State College 2011 — 2013
Metaverse Mod Squad August 2014 - Present
jcpenney June 2014 - August 2014
American Express August 2013 - April 2014
Kohl's Department Stores November 2012 - August 2013
Waste Management June 2011 - November 2012
Target 2008 - 2009
Skills
Customer Service, Customer Retention, Customer Support, Phone Etiquette, Chat, Team Leadership, Cashiering, Retail, Online Retail, Microsoft Office, Typing, Audio Transcription, Critical Thinking, Technical Support, Sales, Customer Engagement, Customer Oriented
Education
Lakeland College 2007 — 2007
Writing/Communication, Writing, General, 3.4
Hartford Union High School 2002 — 2006
General, General
Metaverse Mod Squad July 2013 - Present
Education
Full Sail University 2009 — 2012
Bachelor's, Game Design
Graton Resort & Casino September 2013 - Present
Geek Girl PC Repair January 2013 - Present
Geeks On Site January 2013 - August 2013
Spoton June 2012 - August 2012
Toys For Bob/Activision Blizzard April 2012 - June 2012
Sony Computer Entertainment America LLC February 2012 - May 2012
S2 Games November 2010 - November 2011
Metaverse Mod Squad April 2011 - July 2011
VCA Arroyo August 2008 - January 2010
Newport Harbor Animal Hospital January 2007 - January 2008
Skills
Video Games, PC Hardware, Mac OS X, Windows Server R2, HTML, CompTIA A+ Certification, Xbox 360, PS3, Wii, Photoshop, Illustrator, Networking, Remote Desktop, DevTrack, Zendesk, 3D Studio Max, JavaScript, Help Desk Support, Putty, DNS management, CCNA, Veterinary Medicine, Phlebotomy, Quality Assurance, Mobile Games, Android, Computer Games, MMO, iOS, Computer Hardware, C++, Online Gaming, Perforce, Testing, OS X, Community Management, Windows, iPhone, Game Development, WordPress, Windows 7, Social Games, DirectX
Education
Santa Rosa Junior College 2009 — 2013
AA, computer science
Santa Rosa Junior College 2008 — 2012
Bachelor of Science (BS), Geology/Earth Science, General
Metaverse Mod Squad July 2014 - Present
Metaverse Mod Squad July 2014 - Present
EMH sacremento June 2013 - December 2013
Gloria Massage December 2012 - June 2013
GameStop 2012 - 2013
Ami Bera for Congress August 2012 - November 2012
Troy Tipton Bakery January 2010 - July 2012
Betty Hawes Farm June 2008 - January 2009
Skills
Baking, Marketing, Windows 7, Microsoft Word, Microsoft Excel, CAD, PowerPoint, Typing, Marketing Communications, Windows Movie Maker, Team Leadership, Sales, Stocking, Retail, Cash Register, Cake Decorating, Dog Grooming, Animal Nutrition, Animal Work, Political Campaigns, Leadership, Customer Service, Cashiering, Customer Satisfaction, Time Management
Education
Sacramento City College 2013 — 2014
Computer Science, 4.0
Cosumnes River College 2011 — 2013
Sacramento City College 2011 — 2013
County of San Mateo August 2014 - Present
Adventist Health for Nelson Technologies August 2013 - Present
DELL for TEKsystems January 2013 - August 2013
Metaverse Mod Squad January 2010 - January 2012
Mercury Blue Web Solutions January 2007 - January 2010
WebMaster for Monstersdisplays.com January 2006 - January 2010
Intel for CompuCom Excel January 2006 - January 2007
Skills
Security, Microsoft Office, Access, Management, Quality Assurance, Team Management, SEO, Social Media, Troubleshooting, Customer Service, Training, Outlook, Active Directory, Technical Support, Networking, Budgets, Windows, Software Installation, XP, Windows XP, Help Desk Support, Project Management, IT Service Management, IT Operations, IT Outsourcing
Education
University of Phoenix 2014 — 2017
Bachelor's degree, Information Systems Technology, 4.0
MTI College of Business and Technology 2000 — 2002
Diploma, Web Application Development, 4.0
Metaverse Mod Squad May 2015 - Present
Sperry Van Ness July 2014 - April 2015
ReMax Gold, Northern California October 2013 - April 2014
WFG National Title Insurance Company October 2013 - April 2014
Education
CSU Sacramento 2013 — 2016
Bachelor of Arts (B.A.), Mass Communication/Media Studies
Cosumnes River College 2011 — 2012
Associate of Arts (A.A. T), Communication Studies
Viacom September 2015 - Present
Viacom January 2015 - September 2015
Viacom August 2014 - December 2014
HIAS July 2014 - August 2014
Metaverse Mod Squad December 2013 - August 2014
Caloocan Gas Corporation September 2008 - October 2013
Bioware September 2011 - July 2012
Trion Worlds, Inc. March 2011 - September 2011
IGN Entertainment October 2003 - March 2011
Flying Lab Software February 2008 - March 2008
Skills
Community Management, Project Management, Video Games, Online Gaming, Community Sites, Content Management, Social Networking, Social Media, Blogging, MMORPG, WordPress, HTML, XML, JavaScript, User Experience
Education
University of Santo Tomas 1976 — 1980
Bachelor of Science (cum laude)
Spencer Forrest, Inc./Toppik, Inc. May 2014 - Present
The London Hair Company/Aveda Studio City May 2014 - Present
Beverly Hills Flower Gallery May 2014 - Present
Metaverse Mod Squad 2011 - Present
Cyber-Scan Films 2010 - Present
None 2008 - Present
Bonded Services November 2013 - April 2014
Inception Digital Services November 2013 - April 2014
SADA Systems September 2013 - November 2013
Alcala Consulting, Inc. 2011 - September 2013
Skills
Virtualization, System Administration, Network Administration, NOC, Help Desk Support, Operating Systems, Servers, Windows Server, Linux, Windows, Server Administration, Windows 7, Gentoo, Gentoo Linux, Windows XP Pro, VirtualBox, VMware, Fedora, Ubuntu, CentOS, VMware ESX, VMware Infrastructure, VMware View, SAN, NAS, Quality Assurance, Cloud Computing, Computer Hardware, Computer Maintenance, HP Proliant, Dell PowerEdge Servers, IPMI, ILO, DRAC, Backup & Restore, Backup, Backup Solutions, Remote Desktop, Desktop Computers, Laptops, Game Maker, Online Moderation, Video Games, Computer Games, Modding, Optimization, Windows & Mac operating..., SQL, IIS, SSL Certificates
Education
Certificates
ITT Technical Institute-Sylmar 2008 — 2010
Associate of Science (A.S.), Information Technology - Computer Networking Systems, GPA: 3.63
Glendale Community College
VMware Partner University
Virtualization
SPC International 2013 — 2013
Service Desk Delivery
ConnectWise University 2010 — 2010
System Engineer, IT Automation Software, GPA: 3.9
Veeam University
VMware Backup and Recovery
Metaverse Mod Squad June 2013 - Present
RidgeView Church May 2013 - 2013
contract January 2005 - 2013
Skills
Customer Service, Teaching, Fitness Training, Nutrition, Information Technology, Fitness, Leadership, Elementary Education, Blogging, Spanish, Research, Social Media, Cpr Certified, Creative Writing, Public Speaking, Training, Time Management, Marketing, Social Networking, Event Planning, Facebook, Team Building, Data Entry, Community Management, Online Moderation, Editing
Education
University of Maryland University College 2006 — 2010
Criminilistics
Thomas Education Direct (Online) 2005 — 2007
Associates, Fitness and Nutrition
South Coast Air Quality Management District September 2014 - Present
Metaverse Mod Squad October 2013 - Present
Freelance / Graphic Design Services June 2004 - Present
South Coast Air Quality Management District January 2014 - October 2014
CSUSB Rec Sports Marketing March 2012 - September 2013
Riverside Community College November 2009 - June 2010
Skills
Photoshop, Illustrator, Maya, Graphic Design, Logo Design, Typography, Layout, 3D Modeling, 3D Printing, InDesign, Digital Illustration, HTML 5, CSS3, Adobe Creative Suite, Illustration, Fine Art, Branding & Identity, Microsoft Office, Dreamweaver, Flash Animation, HTML, Final Cut Pro, Cinema 4D, Character Animation, Brochures, Posters, Flash, Corporate Identity, Flyers, Graphics, Vector Illustration, Web Design, Mac, Multimedia, Book Design, Business Cards, Visual Communication
Education
California State University-San Bernardino 2011 — 2013
Graphic Design, Graphic Design with an emphasis on web design.
WJXT July 2015 - Present
MMORPG.com June 2014 - Present
ArcheAge-Online.com and ArcheAgeSource.com January 2010 - Present
121 Financial Credit Union April 2015 - June 2015
Metaverse Mod Squad April 2014 - June 2015
5th Planet Games November 2013 - February 2014
Lithium Technologies April 2013 - November 2013
Web.com February 2012 - April 2013
Game Recruiter April 2011 - August 2011
Curse Inc July 2006 - June 2009
Skills
Community Management, Social Media, Public Relations, Wordpress, Photoshop, Community Building, vBulletin, Invision Power Board, Joomla, Videography, Photography, Public Speaking, Video Games, Online Gaming
Education
University of North Florida 2009 — 2011
Bachelor of Science (B.S.), Communication, Public Relations
Florida State College at Jacksonville 2007 — 2009
Associate of Arts (A.A.), Communication, General
SmartBiz June 2015 - Present
Allied Health Media March 2015 - June 2015
Better Finance, Inc. April 2014 - April 2015
Carbonated.tv August 2014 - January 2015
IAC September 2013 - August 2014
Metaverse Mod Squad May 2013 - July 2014
WebMD December 2010 - January 2013
The Walt Disney Company January 2010 - December 2012
Omega Mobile March 2010 - January 2011
UBM TechWeb January 2010 - December 2010
Skills
Content Strategy, Publishing, Editing, Blogging, Copywriting, Content Development, Wordpress, Content Management, Editorial, Social Media Marketing, Entertainment, New Media, Digital Media, Social Media, SEO, Press Releases, Creative Writing, Publicity, Web Content, Facebook, Digital Marketing, Social Networking, Public Relations, Marketing, Advertising, Web Analytics, Community Sites, Web Content Management, Community Management, WordPress, Video Production, Online Marketing, Brand Management, Copy Editing, Newsletters, Digital Strategy, Marketing Strategy
Education
Oklahoma State University
Bachelor of Science, Journalism
Metaverse Mod Squad August 2007 - Present
Northwestern Ohio Security Systems Inc. March 1996 - July 2007
Education
The Ohio State University 2004 — 2008
Psychology
Metaverse Mod Squad April 2013 - Present
Metaverse Mod Squad August 2010 - March 2013
Metaverse Mod Squad January 2010 - September 2010
Apple Inc. June 2002 - November 2006
Apple Retail 2001 - 2002
CompUSA 1999 - 2001
The Ohio State University 1998 - 1999
Skills
Community Sites, Community Management, Video Games, Online Gaming, Social Media, Quality Assurance, Online Moderation, Customer Support, Social Networking, Content Strategy, Community Building, Facebook, User Experience, Game Development, Content Management, Customer Service, Project Management, Management, Social Games, Blogging, Monetization, Technical Writing, Training, Technical Support, MMO, Online Research, Social Media Marketing, Computer Games, Mobile Games, Casual Games, Troubleshooting, Agile Project Management, Gaming, MMORPG, Xbox 360, PS3, Gameplay
Education
The Ohio State University 1998 — 2000
Computer Science and Engineering
Theodore Roosevelt High School 1994 — 1998
Self-Employed February 2013 - Present
Full Sail University January 2011 - Present
Metaverse Mod Squad August 2012 - January 2013
Skills
Game Design, Video Games, Game Development, Programming, Microsoft Word, XNA, Microsoft Excel, C#, Unity3D, JavaScript, PowerPoint, Computer Games, Xbox 360
Education
Full Sail University 2011 — 2013
Computer Games and Programming Skills
M Booth September 2013 - Present
Poptimistic.com January 2007 - Present
Buchmeyer Communications, Inc. January 2007 - August 2013
Metaverse Mod Squad September 2011 - May 2013
Tentpole NY January 2007 - November 2010
Ketchum Public Relations May 2005 - January 2007
Condé Nast Traveler June 1999 - April 2005
Skills
Social Media, Digital Marketing, Digital Media, Travel Writing, Public Relations, Public Speaking, Wine & Spirits Industry, Publishing, Magazines, Hospitality Industry, Entertainment Industry, Media Relations, Hotels, Boutique Hotels, Event Planning, Digital Strategy, Strategic Planning, Content Development, Luxury Lifestyle, Crisis Communications, SEO, Marketing Communications, New Media, Community Management, Facebook, Editorial, Newsletters, Marketing, Content Strategy, Television, Storytelling, SEM, Strategy, Publications, Broadcast
Education
The University of Texas at Austin 1987 — 1992
BA, History
Metaverse Mod Squad October 2013 - Present
Day Break November 2012 - April 2013
Acquisitions Office January 2012 - September 2012
ALL GUARD November 2011 - March 2012
All Guard/Grand Central Station January 2011 - January 2012
Big Lots January 2009 - January 2011
Acceptance Phase Home January 2008 - January 2009
Jenny “Gina” Jackson January 2004 - January 2007
Angel Paws January 1998 - January 2004
Skills
Excellent computer..., Customer Service, Microsoft Word, Data Entry, Microsoft Office, PowerPoint, Public Speaking, Team Building, Teamwork, Office Management, Time Management, Research, Team Leadership, Staff Development, Teaching, Fundraising, Training, Coaching, Outlook, Social Networking, Public Relations, Advertising, Windows, Cashiering, Customer Satisfaction, Leadership, Sales, Microsoft Excel
Education
Heald Business College 2009 — 2012
Associates, Paralegal/Business Management; Applied Science
Heald College 2009 — 2012
Associate's degree, Business Management and Marketing, 3.5
Activision June 2015 - Present
Metaverse Mod Squad October 2013 - Present
Full Sail University January 2010 - March 2013
Gamers August 2012 - 2013
Cheddars Casual Cafe January 2012 - August 2012
Skills
Level Design, Game Design, Game Development, Unreal Engine 3, Unity3D, Scripting, Game Prototyping, Concept Design, Leadership, Maya, Rapid Prototyping, Technical Writing, Documentations, Project Management, Concept Development, Quality Assurance..., Creative Writing, Creative Problem Solving, Testing, Teamwork, Making Deadlines, Close Attention to..., Critical Thinking, Morale, Following Instructions, Communication, Passionate about Games..., Problem Solving, Creativity, Motivation, Game Mechanics, Gameplay, Game Design Documents, Texturing, Video Games
Education
Full Sail University 2010 — 2013
Bachelor's Degree, Game Design, Graduated
State of California March 2014 - Present
Metaverse Mod Squad September 2011 - March 2014
Metaverse Mod Squad February 2010 - September 2011
Adecco January 2008 - April 2008
FFP Global February 2005 - January 2008
Skills
Customer Service, Online Gaming, Gaming, Social Media, Microsoft Office, Word, Scheduling, Social Networking, Quality Assurance, Windows, Excel, MMORPG, Problem Solving, PowerPoint, Team Building, Research, Coaching, Sales, CRM, Management, Microsoft Excel, Team Leadership, Microsoft Word
Education
American River College 2010 — 2010
Metaverse Mod Squad August 2014 - Present
Education
Becker College 2011 — 2014
Bachelor's Degree
Georgia Perimeter College 2008 — 2010
Associate of Arts (A.A.)
Tulane University 1997 — 1999
ProTrainings June 2015 - Present
Metaverse Mod Squad August 2014 - Present
Mason-Lake-Oceana Great Start Coalition August 2014 - March 2015
Self-Employed July 2010 - December 2012
Glimpses of Guam, Inc. December 2011 - May 2012
Alutiiq, LLC August 2010 - September 2011
Shimbros, Inc April 2010 - November 2010
General Dynamics Information Technology September 2009 - December 2009
Retina Consultants of Southern Colorado January 2009 - June 2009
Casper-Natrona County Health Department July 2007 - October 2008
Skills
Public Relations, Publications, Research, Media Relations, Leadership, Editing, Storytelling, Facebook, Social Media, Feature Articles, Press Releases, Publishing, Interviews, Volunteer Management, News Writing, Magazines, Customer Service, Feature Writing, Journalism, Customer Support, Technical Support, Writing, Collaboration Tools, Teamwork, Remote User Support, Remote Troubleshooting, Remote Desktop
Education
University of Denver 2008 — 2011
Bachelor of Arts (B.A.), Communication Arts
Gardner-Webb University 2004 — 2006
Journalism
Ferris State University
Bachelor of Science (B.Sc.), Registered Nursing (Accepted), 3.66 GPA
Thomas Nelson Community College
Non-Degree, Pre-Nursing Studies, 3.72 GPA
Metaverse Mod Squad December 2012 - Present
Barnes & Noble September 2012 - December 2012
Toys R Us October 2008 - June 2012
GameStop January 2008 - June 2008
Staples August 2006 - July 2007
Skills
Social Media, Social Media Marketing, Social Networking, Sales, Marketing, Advertising, Customer Service, Online Help, Help Desk Support, Desktop Computers, Information Technology, Technical Support, Editing, Writing, Technical Writing, Creative Writing, Project Management
Education
East Carolina University 2009 — 2012
Bachelor of Arts (B.A.), English Language and Literature/Letters
Fayetteville Technical Community College 2006 — 2008
Associate of Arts (A.A.), General Studies
Metaverse Mod Squad 2009 - April 2014
Rico Tours 2002 - 2004
TravelFest 2002 - 2002
Skills
Community Management, Community Sites, Online Moderation, Video Games, Online Gaming
Education
Texas Lutheran University 1987 — 1991
BA, History
Metaverse Mod Squad December 2009 - Present
Cartoon Network August 2007 - December 2009
Kaneva, Inc. November 2006 - August 2007
Clients: Advanced Tactical Systems, Carronade Studios July 2006 - November 2006
NCSoft Corporation April 2004 - July 2006
Athens Group May 2000 - May 2004
LCS 1995 - 1997
Skills
MMO, Gaming, Community Management, Customer Relations, Public Relations, Online Gaming, Strategic Partnerships, Video Games, Social Media, Online Communities, New Business Development, Team Building, Team Management, Strategic Planning, Small Business..., Staffing Services, HR Strategy, Client Services, Client Relationship..., Client Acquisition, Staff Training, Staff Management, Staffing Models, Gambling, Community Sites, Business Development, CRM, Personnel Management, Customer Service, Social Games, Monetization, Game Development, User Experience, Digital Media, Community Building, Game Design, Project Management, Social Media Marketing, Content Management, Leadership, Start-ups, Customer Acquisition, New Media, Financial Services, Content Strategy, Social Networking, Project Planning, Online Moderation
Education
The University of Texas at Austin 1986 — 1991
Bachelor of Arts
The University of Texas at Austin 1986 — 1991
Bachelor of Arts (B.A.)
Metaverse Mod Squad April 2011 - Present
Electric Bat Interactive LLC June 2009 - October 2010
Kaneva May 2007 - March 2009
NCsoft July 2005 - June 2006
Cingular Wireless November 1999 - August 2004
Half Price Books January 1997 - October 1999
Barnes & Noble June 1993 - October 1996
Skills
Inventory Management, Merchandising, Policy, Scheduling, Customer Service, Process Scheduler, Marketing, Leadership, Training, Management
Education
The University of Texas at Austin
Metaverse Mod Squad April 2014 - Present
Gap Inc./Old Navy October 2013 - Present
Target October 2011 - September 2013
Skills
Microsoft Office, Customer Service, Microsoft Excel, Management, Microsoft Word, PowerPoint, Public Speaking, Research, Project Management, Leadership
Education
Cuesta College 2010 — 2014
Associate of Arts (A.A.), Fine/Studio Arts, General
Metaverse Mod Squad February 2015 - Present
Independent Game Developer May 2013 - Present
Metaverse Mod Squad February 2013 - February 2015
Metaverse Mod Squad July 2011 - February 2013
Connextions September 2010 - February 2011
MLG Insider LLC November 2009 - January 2011
Amateur Softball Association April 2006 - June 2009
Skills
Game Design, Level Design, Story Design, Gameplay Balancing, Game Design..., Level Mock-Ups, Oral & Written..., Unreal Development Kit, Unreal Engine 3, Unity3D, UnrealScript, Beginner Microsoft..., Customer Service..., Forum Moderation, Zendesk, Parature, Game Journalism, Gameplay, Systems Design, Mission Design, Microsoft Visio, Excel,..., Perforce, Unity Asset Server, Unreal Kismet Visual..., C#, C++, Zendesk Setup &..., Game Support Consulting, Game Moderation, Officiating Baseball,..., Game Development, Video Games, Social Games, Gaming, Computer Games, MMO, Casual Games, Community Management, Community Sites, Customer Service, Game Balance, Game Design Documents, Game Mechanics, Game Programming, Gaming Industry, MMORPG, Mobile Games, Multiplayer, Online Gaming, Online Moderation
Education
Full Sail University 2009 — 2012
Bachelor of Science, Game Design, 3.44
NexRep, LLC September 2013 - Present
Working Solutions September 2013 - Present
Metaverse Mod Squad February 2013 - Present
ACD Direct October 2012 - Present
Fancy Hands August 2011 - Present
Move, Inc. July 2010 - July 2011
Rapattoni Corporation May 2003 - June 2008
INQ, Inc. October 2002 - May 2003
Pure Beauty March 2002 - October 2002
Great Expectations February 2001 - February 2002
Skills
Singing, Acting, Theatre, Film, Stage, Improvisation, Comedy, Drama, Entertainment, Feature Films, Voice Over, Performing Arts, Musical Theatre, Commercials, Television, Voice Acting, Dancing
Education
Pierce College 2009 — 2010
Cinematography and Film/Video Production/ Journalism
Moorpark College 2003 — 2004
Acting for TV/ Film/ Film Production, 3.5
Santa Barbara City College 1996 — 1997
Music/ Drama/ Dance
Santa Ynez Valley Union High School 1992 — 1996
Diploma, Music/ Drama/ French, 3.5
Wolford Elementary- Colorado Springs
Pasadena Playhouse April 2014 - Present
Pasadena Playhouse February 2014 - Present
Pasadena Playhouse March 2013 - Present
Self Employed, Freelance Actor 2002 - Present
Metaverse Mod Squad March 2013 - June 2013
Metaverse Mod Squad January 2013 - June 2013
Mikuni Restaurant 2006 - December 2012
Skills
Acting, Social Networking, Microsoft Excel, Customer Service, Film, Photoshop, Computer Hardware, Storytelling, Great People Skills, Social Media Marketing, Facebook, QuickBooks, Account Reconciliation, Phone Etiquette, Public Speak, Working With Children, Computer Maintenance, Feature Films, Cooking, Salesforce.com, Accounting
Education
CSU Sacramento 2008 — 2010
Bachelor of Science (BS), Business, Management, Marketing, and Related Support Services
Sacramento City College 2006 — 2008
Azusa Pacific University 2004 — 2006
Independant Contractor January 2007 - Present
Metaverse Mod Squad June 2014 - May 2015
Smart Bomb Interactive January 2010 - June 2014
Mind Candy June 2009 - November 2009
Ludorum August 2007 - May 2009
Star Farm Productions November 2004 - April 2007
Star Farm Productions November 2004 - April 2007
Chicago Dept of Cultural Affairs November 2002 - March 2005
Kidfu April 2001 - December 2004
Cybercamps / Giant Campus April 2003 - October 2004
Skills
Creative Strategy, Marketing, Toys, Project Management, Informal, Virtual Worlds, Social Networking, Digital Media, Social Media, Advertising, Online Advertising, Public Speaking, Leadership, Marketing Strategy, Market Research, New Media, Marketing Communications, Photoshop, Casual Games, Entrepreneurship, Strategic Partnerships, Customer Service, Content Strategy, Integrated Marketing, Digital Strategy, Community Management, Video Games, User Experience, Training, Web Design, Strategy, Management, E-commerce
Education
The University of Chicago 2003 — 2004
MA, Social Science
Arizona State University 1994 — 1998
BA, Mathematics
Arizona State University 1994 — 1998
BS, Women's Studies
EF International Language School 1994 — 1994
French Language and Culture
Metaverse Mod Squad November 2012 - Present
Metaverse Mod Squad July 2012 - November 2012
Ver Ploeg & Lumpkin November 2009 - November 2012
Skills
Unreal Editor, Gamemaker 8, Game Design, Level Design, Music, Word, Excel, PowerPoint, Visio, Unity3D, Design, Creative Writing, Teamwork, Team Building, Spanish, Sound Design, Photography, Design Theory, Scrum, Microsoft Excel, Microsoft Word, Computer Games, Photoshop, Video Games, Game Design Documents, Game Development, Unreal Engine 3, OS X, Mobile Games
Education
Full Sail University 2009 — 2012
Bachelor of Science, Game Design, 3.41
Stonehill College 2005 — 2009
Bachelor of Science, Psychology
Boyle Public Affairs March 2015 - Present
Metaverse Mod Squad August 2014 - August 2015
The Gamer Studio September 2013 - September 2014
GameSkinny June 2013 - July 2013
International Network of Universities August 2012 - August 2012
James Madison University September 2010 - December 2010
Skills
Adobe Creative Suite, InDesign, Illustrator, Premiere, Photoshop, After Effects, Dreamweaver, Final Cut Pro, Leadership, HTML 5, CSS3, Microsoft Word, Microsoft Excel, PowerPoint, Soundtrack Pro, Team Management, Organization, Communication, Time Management, Social Media
Education
James Madison University 2009 — 2013
BS, Media Arts and Design
Heritage High School 2005 — 2009
Advanced Diploma
Metaverse Mod Squad July 2007 - Present
Hughes & Pritchard, LLP January 2004 - December 2007
Winterbotham Law 1998 - 2004
Education
PCU, School of Law
JD
University of California, Santa Barbara
BA, Sociology
Undead Labs June 2012 - Present
Sanya Weathers April 2007 - June 2012
Pitchblack Games June 2011 - May 2012
Metaverse Mod Squad March 2010 - May 2011
Quick Hit, Inc. May 2009 - August 2010
GamerDNA July 2007 - June 2009
Massive Gamer September 2008 - February 2009
EA Mythic June 2001 - April 2007
Mythic Entertainment 2001 - 2007
Self-employed May 1998 - June 2001
Skills
Community Building, Ghostwriting, Community Management, Social Networking, Video Games, Marketing, Content Strategy, Game Design, Online Gaming, Content Management, Gambling, Social Media, Blogging, Facebook, Community Sites, Social Games, Press Releases, MMORPG, MMO, Game Development, Computer Games, Gameplay, Publishing, Virtual Worlds, Xbox 360, Mobile Games, Editing, Casual Games, Gaming, Online Moderation, Monetization
Education
Greensboro College 1992 — 1996
B.A, Theater
Radford University 1998 — 1999
Secondary English Education
Metaverse Mod Squad November 2014 - Present
Metaverse Mod Squad August 2014 - Present
Metaverse Mod Squad June 2013 - August 2014
Skills
Social Media, Social Networking, Customer Service, User Experience, Content Management, Social Media Marketing, Photoshop, Blogging, Editing, Project Management, Onboarding, Data Analysis, Business Analytics
Education
Quinebaug Valley Community College 2006 — 2007
Administrative Assistant and Secretarial Science, General
CJ Affiliate by Conversant July 2015 - Present
CJ Affiliate by Conversant December 2014 - July 2015
Sociallysuperlative.com September 2010 - December 2014
Metaverse Mod Squad April 2014 - November 2014
Google June 2011 - July 2012
AgoodCause.com August 2008 - January 2009
Jyllandsposten October 2007 - July 2008
Aarhus University Hospital, Department of Neurology July 2005 - May 2007
Doctor October 2001 - August 2003
Viborg Psychiatric Hospital May 2001 - August 2001
Skills
Staff Mentoring, Customer Relations, Research, Qualitative Research, Public Relations, Microsoft Office, General Office Duties, Typing, Adobe, Spreadsheets, Mac OS, Telephone Skills, Customer Service, Cash Handling, Administrative Support, Customer Facing, Intercultural..., Sociolinguistics, Discourse Analysis, Multicultural Teams, Cultural Diversity, Cultural Sensitivity, Marketing Communications, Scholarly Research, Religious Studies, Philosophy of Religion, Political Philosophy, Phenomenology, Globalization, Political Sociology, Cultural Analysis, Global Affairs, Inter-cultural..., Anthropology, Cultural Anthropology, Social Theory, Office Management, Administrative..., Translation, Google Docs, Google Maps, Marketing, Social Networking, Multilingual, Proofreading, Social Media, Management, Writing, Editing, Communication
Education
Aarhus Universitet 2008 — 2010
Master of Arts (M.A.), The Study of Religion
Aarhus Universitet 2003 — 2008
Bachelor of Arts (B.A.), The Study of Religion
Viborg Amtsgymnasium og HF 1998 — 2001
High School Deploma, Languages and Music
Brændgårdskolen
RedLineDown October 2011 - Present
Metaverse Mod Squad August 2011 - October 2014
Taskstream December 2006 - May 2009
Team Kaizen May 2006 - September 2008
PromTime August 2007 - December 2007
Skills
Graphic Design, Agile Methodologies, Game Design, CSS, Web Development, JavaScript, Software Quality..., HTML, Software Engineering, Game Development, Manual Testing, Regression Testing, Photoshop, Flash Animation, Test Planning, Test Cases, Technical Writing, Online Moderation, Ruby, Watir, Networking, Desk.com, Customer Support, Python, Project Management, Social Media, Social Networking, Quality Assurance, Video Games
Education
Texas State Technical College 2002 — 2005
Software Engineering, Database Design, Networking, Mathematics
The Art Academy of Cincinnati 1990 — 1991
Painting, History, English
Archbishop Moeller High School 1985 — 1989
College Preparatory
The School of the Art Institute of Chicago 1988 — 1988
Summer Scholarship Program, Oil Painting, N/A
Metaverse Mod Squad July 2014 - Present
UC Davis Art Department March 2011 - June 2012
Skills
Unity, Photography, After Effects, Photoshop, Drawing, Autodesk Maya, 3D Modeling, Mudbox, InDesign, HTML scripting, Script-writing, Microsoft Office, Printmaking, Screen Printing, Adobe Bridge, Texturing, Bookkeeping, Game Design, Customer Support, Quality Assurance, Customer Service, Social Media
Education
The Art Institute of California-Sacramento 2012 — 2014
Bachelor of Science (BS), Game Art & Design
University of California, Davis 2007 — 2012
Bachelor of Arts (BA), Fine and Studio Arts
Florin High School 2003 — 2007
Mental Health America September 2014 - Present
Community Recovery Resources (CoRR) January 2014 - May 2014
William Jessup University 2013 - May 2014
Ready 4 Change August 2013 - December 2013
Metaverse Mod Squad January 2010 - June 2013
Safeway April 2009 - June 2010
Dara Denim November 2006 - July 2008
Tiffany Alana Inc October 2003 - February 2006
Skills
Counseling Psychology, Addiction Recovery, Case Managment, Data Entry, Office Management, Office Administration, Customer Service, File Management, Microsoft Word, Microsoft Excel, Youth Ministry, Bookkeeping, Photoshop, Illustrator, Sales, Schedules, Wholesale, Management, Social Media, Research, Microsoft Office, Case Management, Event Planning
Education
William Jessup University 2011 — 2014
BA, Psychology
Fashion Institute of Design & Merchandising 2003 — 2005
Associate of Arts (AA), Fashion/Apparel Design
LeadPages January 2014 - Present
Metaverse Mod Squad October 2013 - January 2014
Your Local Edge April 2013 - September 2013
Bioware June 2011 - June 2012
Trion World Network March 2011 - June 2011
Bioware March 2010 - March 2011
Destructoid.com December 2008 - March 2010
Sierra Online April 2007 - August 2008
Webzen August 2006 - April 2007
Walt Disney Internet Group April 2004 - March 2006
Skills
Community Management, Online Gaming, Social Media, Gaming Industry, Facebook, Online Moderation, Customer Service, Social Networking, WordPress, Online Research, Communication, Game Mechanics, Twitter, Online Communications, Community Outreach, Dedicated Professional, Competitive Analysis, Feedback Management, Availability, vBulletin, Problem Solving, Customer Service and..., Microsoft Office Suite, Organization and..., Wordpress Admin Software, SalesForce Software..., Google Docs, Asana, Zendesk, GoodData
Education
North Hennepin Community College 1993 — 1995
N/A, Computer Science
Act-On Software, Inc. December 2014 - Present
Act-On Software, Inc. January 2013 - December 2014
Self Employed October 2009 - December 2012
Metaverse Mod Squad February 2010 - December 2010
Fay Industries September 2008 - October 2009
California State Lending Services January 2008 - October 2008
Advantage One Mortgage June 2007 - June 2008
First National Mortgage Sources August 2006 - July 2007
Skills
Marketing Automation, Salesforce.com, HTML, Troubleshooting, Microsoft Office, Customer Service, Online Marketing, Online Communities, Network Administration, Technical Support, Social Media Marketing, Research, SaaS, CRM, Direct Sales, CSS, Moderation, Windows 7, Networking, Sales, Photoshop, Word, Excel, Accounting, C, C++, IT Service Management, Windows, OS X, Facebook, System Administration, Computer Hardware, Web Design, Outlook, Programming, SugarCRM, Microsoft Dynamics, GoToMeeting, WebEx, Email Marketing, Google Analytics, JavaScript, jQuery, PHP, Lead Generation, Management, Account Management
Education
CSU Sacramento 2011 — 2012
Business Administration (B.B.A.)
Sacramento City College 2007 — 2011
AA, AS, Business Administration, Computer Engineering, Sociology
PinGraffix, INC August 2015 - Present
Pumpin' CrossFit Mom September 2014 - Present
The Diabetes Resource September 2008 - Present
Diabetes Talkfest December 2001 - Present
Gina Capone May 1998 - Present
Juvenile Diabetes Research Foundation November 2008 - January 2015
Metaverse Mod Squad June 2013 - July 2014
Diabetes Advocates March 2011 - March 2012
Apple Inc. October 2010 - February 2012
Apple Inc. June 2010 - February 2012
Skills
Social Media, Newsletters, Graphic Design, Graphics, Pre-press, Logos, Blogging, Publications, Photoshop, Facebook, Online Marketing, Writing, Email Marketing, HTML, Adobe Creative Suite, Photography, Microsoft Office, InDesign, Illustrator, Event Planning, Social Networking, Advertising, Public Relations, Web Design, Wordpress, Copy Editing, Dreamweaver, Social Media Marketing
Education
Hofstra University 2002 — 2003
Web Design, Certificate
New York Institute of Technology 1995 — 1998
BFA, Fine Art/Computer Graphics
Farmingdale State College 1993 — 1995
associate, advertising art and design
Carrick Consulting, LLC September 2008 - Present
Kennedy Society of North America June 2014 - Present
American Association Of Daily Money Managers January 2014 - Present
Metaverse Mod Squad August 2011 - March 2013
Greenville County Schools August 2009 - May 2012
Heyl & Patterson Inc. 1994 - March 2012
Michelin July 2010 - October 2010
Verizon Wireless 1992 - 2008
Integra Financial (aka Nat City, aka PNCBank) December 1986 - November 1993
Integra Bank 1986 - 1992
Skills
Forensic Accounting, Small Business, Microsoft Office, Daily Money Management, Public Speaking, Cash Management, Marketing, Team Building, Leadership, Social Media Marketing, Bookkeeping, Bill Paying, Tax Preparation, Networking, Time Management, Accounting, Budgets, Project Management, Social Networking, Training, Management, Strategic Planning, Personal Finance
Education
Society of Certified Senior Advisors 2010 — 2010
CSA
H & R Block 2009 — 2009
Certificate
University of Pittsburgh - Joseph M. Katz Graduate School of Business 1991 — 1992
MBA
Allegheny College 1979 — 1983
BS
Fox Chapel Area 1976 — 1979
diploma
Space Ape Games July 2015 - Present
Metaverse Mod Squad October 2013 - Present
Apex Superstores April 2014 - February 2015
Ayzenberg Group August 2012 - April 2014
filmpool GmbH / MME MOVIEMENT AG July 2013 - October 2013
Sleepy Giant January 2012 - August 2012
Skills
Social Media Marketing, Customer Service, Localization, Video Games, Art, MMORPG, MySQL, Social Media, MMO, Online Gaming, Proofreading, Bug Tracking, PS3, Microsoft Office, Creative Writing, Computer Games, Online Advertising, HTML, Community Management, User Experience, Team Building, Online Moderation, English, Digital Media, Facebook, Game Development, Editing, Team Leadership, Photoshop, DevTrack, Casual Games, Wii, Gaming Industry, Flash, German, Social Games, Technical Writing, Microsoft Excel, Social Networking, Translation, Copywriting, Linguistics, Illustrator, Xbox 360, Mobile Games, Final Cut Pro, Web Design, Adobe Creative Suite, Digital Marketing, Quality Assurance
Education
Glendale Community College 2011 — 2015
Bachelor of Science (BS), Business Administration and Management, General
ZeniMax Online Studios March 2013 - Present
Ubisoft September 2012 - March 2013
Metaverse Mod Squad August 2012 - September 2012
Bioware March 2010 - May 2012
Portrait Innovations November 2009 - February 2010
Regional Educational Television Network July 2008 - November 2008
Bath & Body Works May 2007 - August 2007
Skills
Editing, Community Building, MMO, Video Production, Video, Community Management, Video Editing, Creative Writing, Facebook, Social Networking, Blogging, Video Games, Photoshop, Social Media, Wordpress, Online Moderation, Community Sites, Twitter, Guideline Development, Community Engagement, Online Gaming, Online Contests, vBulletin, Xbox 360, Social Games
Education
Champlain College 2005 — 2008
Multimedia & Graphic Design, Video Production
Southern New Hampshire University 2004 — 2005
B.S, Graphic Design
Hamilton High West 2001 — 2003
Shark House Studios, LLC April 2015 - Present
Metaverse Mod Squad December 2013 - August 2015
Serenity Forge July 2013 - March 2015
Fabric Structure Design January 2013 - December 2013
Freelancer September 2009 - April 2013
Metaverse Mod Squad June 2012 - December 2012
ITT Technical Institute December 2009 - December 2011
Skills
Dreamweaver, Logo Design, Microsoft Office, Graphics, User Experience, Unreal Engine 3, 3D Studio Max, Illustrator, Mac OS, Windows 7, Quality Assurance, Photoshop, Gaming, Video Games, Level Design, Web Design, OS X, Game Design, Unity3D, Concept Design, User Interface, Game Mechanics, Game Programming, User Interface Design, Branding, Flash, Animation, Graphic Design, WordPress, Art Direction, JavaScript, Flash Animation, Game Development, ActionScript, 3D Modeling, Storyboarding, Vector Illustration, Texturing, Typography, Layout, Unreal Editor, Gameplay, Sketching
Education
Full Sail University 2011 — 2013
Bachelor of Applied Science (BASc), Game Design, 3.56
ITT Technical Institute - Thornton 2008 — 2010
Associate of Science (A.S.), Design and Visual Communications, General
Adams State College 2006 — 2008
Engineering
NCSOFT August 2015 - Present
Metaverse Mod Squad April 2013 - August 2015
Sleepy Giant October 2011 - March 2013
Sleepy Giant April 2011 - October 2011
Sleepy Giant February 2011 - April 2011
Skills
Leadership, Computer Games, Social Games, Video Games, Troubleshooting, MMO, Management, MMORPG, Casual Games, Mobile Games, Unreal Engine 3, Gameplay, User Experience, Community Management, Game Development, Monetization, JIRA, Software Documentation, Online Gaming, Perforce
Education
San Diego City College 2009 — 2010
AS, Computer Science
MarketStar December 2014 - Present
Metaverse Mod Squad June 2014 - Present
ROI Call Center Solutions April 2014 - July 2014
União Química Farmacêutica Nacional August 2012 - October 2013
Extera Importação e Exportação Ltda. March 2012 - July 2012
União Química Farmacêutica Nacional January 2010 - March 2012
União Química Farmacêutica Nacional May 2009 - January 2010
União Química Farmacêutica Nacional May 2005 - May 2009
Skills
Negotiation, Vendas de produtos..., Português, Indústria farmacêutica, Marketing, Healthcare, Pharmaceutical Sales, Microsoft Excel, COMUNICATIVE, Cuidados da saúde, Negociação, Proactive self-starter, Determined to Succeed, Sistemas operacionais, Planejamento de mercado, Planejamento estratégico, Enthusiasm to learn, PowerPoint, Excel, Word, Salesforce.com, Zendesk, Pharmaceutical Industry
Education
Faculdades Metropolitanas Unidas 2006 — 2009
Bachelor's degree, Business Administration
Metaverse Mod Squad August 2015 - Present
Volt March 2014 - Present
Michaels Arts and Crafts October 2012 - December 2012
Skills
Microsoft Office, Microsoft Word, Windows 7, Customer Service, Microsoft Excel, Windows, Troubleshooting, Computer Hardware, Windows XP, PowerPoint, Teamwork, English, Time Management, Team Leadership, Leadership, SQL, Linux, Sales, System Administration, Analysis, Call Centers, Critical Thinking, Team Building, Operating Systems, Technical Support, Networking, Access, tec, customer, Apple Safari, Apple Software, OS X, criti, Network Administration, Virtualization, Social Media, VMware, Servers, Customer Satisfaction
Education
MTI College 2012 — 2014
Associate of Arts and Sciences (A.A.S.), Network and System Administration/Administrator
Power Digital Marketing March 2015 - Present
Mancuso Media, LLC May 2014 - March 2015
Sony Online Entertainment November 2012 - May 2014
Sony Online Entertainment February 2012 - October 2012
Metaverse Mod Squad May 2011 - April 2012
Sony Online Entertainment August 2011 - February 2012
SieEnt, LLC May 2011 - January 2012
Alachua County BOCC, Florida April 2010 - September 2010
J. Bridges Design April 2003 - August 2010
Joan’s Trophy & Plaque Co June 2008 - December 2009
Skills
Web Design, Social Media, Graphic Design, Project Management, Animation, CMS, Illustration, Analytics, Photoshop, HTML, Social Networking, CSS, Dreamweaver, Facebook, Wordpress, Illustrator, Adobe Creative Suite, User Experience, Content Strategy, Content Development, Web Content Management, Web Analytics, Organization, SEO, Strategic Planning, Web Operations, JavaScript, SharePoint, Community Management, Community Building, CMS2, Perforce, Apache, Tomcat, Google Analytics, Google Adwords, Google Webmaster Tools, Google Docs, Mac OS X, Windows 7, Writing, Creative Writing, Technical Writing, Technical Documentation, Adobe CQ5, jQuery, Web Development, MMORPG, Video Games, Agile Project Management
Education
Palomar College 2013 — 2015
Associate's Degree, Computer Science
Full Sail University 2010 — 2012
N/A, Computer Animation
International Academy of Design and Technology-Tampa 2003 — 2004
Computer Animation, 3.6
Calhoun Area Technology Center 2000 — 2002
None, CISCO Computer Networking
OpTic Intel October 2014 - Present
Metaverse Mod Squad September 2012 - Present
Education
Full Sail University 2009 — 2012
Bachelor of Science (BS), Game and Interactive Media Design
Tenthwave Digital LLC January 2015 - Present
Potion Design September 2014 - December 2014
Large Animal Games November 2013 - April 2014
Metaverse Mod Squad October 2012 - October 2012
Metaverse Mod Squad August 2012 - August 2012
Skills
Cross-browser..., FogBugz, Trello, Game Design, Charles Proxy, IP VPN, Litmus, Atlassian JIRA, Jenkins, Unreal Engine 3, Level Design, Video Games, Game Development, Unity3D, Inkscape, GIMP, UDK, Playtesting, Microsoft Office, Unreal Editor, Game Programming, Game Mechanics, Perforce, UnrealScript
Education
Full Sail University 2010 — 2013
Bachelor of Science (BS), Game Design
TEKsystems July 2015 - Present
Crawford Illuminations December 2012 - Present
Concentrix March 2015 - July 2015
TeleTech September 2014 - March 2015
SAIC February 2014 - July 2014
Metaverse Mod Squad November 2012 - May 2013
MillieModels Corp August 2012 - December 2012
Security Engineers, Inc. August 2010 - August 2012
Dreamscape Studios 2011 - 2011
West Asset Management April 2008 - August 2009
Skills
Game Design, Video Games, Unreal Engine 3, Quality Assurance, Level Design, Photoshop, Xbox 360, Unity3D, Microsoft Office, Customer Service, OS X, Game Development, PS3, Visio, HTML, Microsoft Excel, Creative Writing, Lighting, Storyboarding, Gameplay, User Experience Design, Rapid Prototyping, Premiere, Game Mechanics, Perforce, JavaScript, Computer Games, Unreal Editor, Interpersonal..., Troubleshooting, Windows 7, Brainstorming, Iterative Design, Analytics, Online Gaming, MMO, Mobile Games, Zbrush, 3D Modeling, Data Entry, Leadership, Video Editing, Game Design Documents, Casual Games, UDK, Adobe Creative Suite, Agile Methodologies, Team Leadership, Sound Editing, JIRA
Education
Full Sail University 2009 — 2012
Bachelor of Science (BS), Game Design
Calhoun Community College 2000 — 2002
Graphic Design, N/A
Metaverse Mod Squad July 2013 - August 2015
Magnolia Pictures May 2014 - August 2014
Heroes and Villains Entertainment August 2013 - December 2013
Metaverse Mod Squad September 2011 - December 2013
Metaverse Mod Squad January 2013 - June 2013
Comediva, LLC January 2013 - May 2013
Metaverse Mod Squad April 2011 - September 2011
Skills
Digital Media, OS X, Photoshop, Avid Media Composer, Film Production, Editing, Technical Support, Customer Support, Windows, WordPress, Facebook, User Experience, Final Cut Pro, JavaScript, Adobe Creative Suite, Blogging, Graphic Design, Creative Writing, Illustrator, Video Editing, Social Networking, Social Media, Social Media Marketing, Video Production, Editorial, HTML, Content Management, Content Strategy, Google Analytics, Microsoft Office, Writing, Twitter, Customer Service, PowerPoint, New Media, Engaging Content
Education
University of Southern California 2010 — 2014
Bachelor’s Degree, Critical Studies of Cinematic Arts, 3.5, Cum Laude
Castro Valley High 2006 — 2010
Metaverse Mod Squad March 2013 - Present
Cherwell Software, Inc. February 2012 - February 2013
Imagepoint 2005 - 2009
Skills
SaaS, CRM, Cloud Computing, Enterprise Software, Leadership, Management, Process Improvement, Professional Services, Project Management, Sales, Solution Selling, Salesforce.com
Education
Colorado State University-Global Campus 2014 — 2016
Bachelor's Degree, Information Technology
Metaverse Mod Squad January 2014 - Present
Buckland Vineyard Management January 2012 - November 2013
Stage Nine Entertainment and G. Willikers! Toy Emporium May 2010 - December 2011
Hollywood Video May 2007 - February 2009
Skills
Social Media, Community Management, Anthropology, Customer Service, New Media, Social Networking, Event Planning
Education
California State University-Sacramento 2010 — 2013
Bachelor of Arts (B.A.), Anthropology
Sacramento City College 2007 — 2010
Factory 360 July 2014 - May 2015
Tekserve September 2013 - June 2014
Hawkins International Public Relations May 2012 - July 2013
Metaverse Mod Squad June 2012 - September 2012
Whole Foods Market June 2008 - October 2011
Borders June 2007 - December 2007
Skills
Social Media, Event Planning, Copywriting, Marketing Communications, Self-starter, Event Management, Website Copy, Website Management, Marketing Support, Strategic Partnerships, Public Speaking, Attention To Detail, Fast Learner, Community Development, Public Relations, Mac, Bilingual-English/Spanis..., Interpersonal..., Community Relations, Prioritization, Interpersonal..., HTML, Consumer Marketing, Email Marketing, Retail, Blogging, Marketing Copy, Organization &..., Webmaster Services, Social Media Marketing, Marketing, Facebook, Press Releases, Social Networking, Marketing Strategy
Education
City University of New York-Queens College 2007 — 2011
Bachelor of Arts (B.A.), Media Studies, Cum Laude, 3.5
Long Island City High School 2003 — 2007
High School Diploma
Filson January 2014 - Present
Filson January 2014 - January 2015
Bedrock Manufacturing January 2013 - January 2014
Bedrock LLC November 2011 - December 2012
Metaverse Mod Squad October 2010 - November 2011
Werkadoo February 2009 - February 2011
Metaverse Mod Squad October 2009 - April 2010
St. Andrew's Episcopal School October 2003 - February 2008
Leaders Trust International July 2007 - December 2007
Skills
Social Media, Coaching, Digital Marketing, Start-ups, Management, Strategy, Advertising, Project Management, Social Media Marketing, Team Management, Spanish
Education
The University of Texas at Austin 2002 — 2007
Latin American Studies, Spanish
University of Texas May 2008 2002 — 2007
BA, Latin American Studies
Metaverse Mod Squad October 2007 - Present
Frilot, L.L.C. February 2002 - June 2011
Sher Garner Cahill Richter Klein & Hilbert February 1999 - February 2002
McGlinchey Stafford August 1997 - February 1999
Skills
Community Management, Social Media, Contract Negotiation, Online Moderation, Customer Service, Strategic Partnerships, Employment Law, Business Affairs, Legal Affairs, Community Sites, Business Development
Education
Louisiana State University, Paul M. Hebert Law Center 1994 — 1997
J.D., Law
The University of Georgia 1990 — 1994
B.A.J., Journalism
Death Art Records April 2014 - Present
Local Community Advocacy February 2015 - April 2015
Chart Industries, Inc. May 2014 - February 2015
Metaverse Mod Squad January 2011 - May 2014
Belnick Inc. February 2010 - September 2010
Mr. Clean Properties, L.L.C. February 2006 - February 2010
Skills
Human Resources, Customer Service, Administrative..., Software Documentation, Office Administration, Accounts Payable, Data Entry, Invoicing, Accounts Receivable, Access, Office Management, Accounting, Childcare, System Administration, Time Management, ADP Payroll, Real Estate Transactions, Direct Sales, Cash Handling, Account Reconciliation, Event Planning, Administrative..., Microsoft Office, Team Building, Strategic Planning, Social Media, Sales, Process Improvement, Management, Leadership, Marketing
Education
Kennesaw State University 1994 — 2000
Bachelor of Arts (B.A.), History
Cherokee High School 1990 — 1993
Diploma
Metaverse Mod Squad October 2010 - January 2014
BEARPAW Shoes September 2008 - September 2010
UC Davis Medical Center August 1990 - August 1999
Education
CSU Sacramento 1979 — 1982
Bachelor's degree, Accounting and Business/Management
Heald College
Associate of Arts (AA), Accounting and Business/Management
Metaverse Mod Squad July 2015 - Present
Rhino Staging & Event Solutions March 2013 - Present
Starbucks October 2014 - August 2015
Peet's Coffee & Tea August 2013 - June 2014
American Eagle Outfitters May 2013 - September 2013
Sacramento County Animal Care & Regulation April 2013 - September 2013
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Research, Teamwork, Photoshop, Social Media, Public Speaking, English, Windows, Event Planning, Time Management
Education
MTI College 2014 — 2016
Network and System Administration/Administrator
Folsom Lake College 2013 — 2013
Biology, General
American River College 2012 — 2013
Frankly Inc. October 2013 - Present
The Bold Italic September 2013 - December 2013
DollsKill.com August 2011 - October 2013
Metaverse Mod Squad October 2012 - September 2013
YinzerParty.com January 2009 - January 2013
Betsey Johnson September 2009 - August 2011
Double Wide Grill January 2006 - June 2009
Skills
Social Media, Marketing, Event Planning, Photography, Social Media Marketing, Retail Sales, Promotions, Sales, Public Relations, Adobe Creative Suite, Facebook, Email Marketing, Twitter, Instagram, Tumblr, Pinterest, Wordpress, CMS, HTML, Yelp, Flickr, Community Management, Blogging, Blogger, Joomla, WordPress, Fashion, Publicity, Web Content, Brand Awareness, Content Strategy, Social Networking, Copywriting, Sponsorship, Advertising, Digital Marketing, Online Advertising, SEO, Online Marketing, Press Releases, PPC, Newsletters
Education
Indiana University of Pennsylvania 2001 — 2005
BA, Music, Business
Metaverse Mod Squad December 2012 - Present
www.izzyneis.com 2006 - Present
Fight My Monster, INC April 2012 - December 2012
Everloop July 2011 - April 2012
Independent Contractor (Self-employed) May 2008 - April 2012
G2 Strategic Advisory Services June 2011 - 2012
Gazillion Entertainment May 2009 - June 2011
Six Degrees Games November 2007 - May 2009
eModeration June 2007 - October 2007
Star Farm Productions June 2005 - October 2007
Skills
Virtual Worlds, Creative Writing, Community Sites, Social Media, User Experience, New Media, Community Management, Social Networking, Online Gaming, Facebook, Online Advertising, Digital Media, Video Games, Casual Games, Blogging, Publishing, Strategy, Entertainment, Social Media Marketing, Content Strategy, MMO, Digital Strategy, Online Moderation, MMORPG, Social Games, Multimedia, Editing, Game Design, User Generated Content, Monetization, Game Development, Viral Marketing, Mobile Games, Virtual Goods, Community Building, Strategic Communications, Gaming, Interactive..., Computer Games, Storytelling, Free to Play, Multiplayer, Gameplay, Content Management, Television, Video Game Production, Xbox 360, Content Development
Education
Cardiff University / Prifysgol Caerdydd 2002 — 2004
Masters, Teaching and Practice of Creative Writing
Millikin University 1997 — 2002
BS, Elementary Education, Creative Writing
John Muir Health April 2015 - Present
Stanford Hospital & Clinics June 2013 - April 2015
Sutter Physician Services April 2012 - June 2013
Metaverse Mod Squad January 2010 - April 2012
E*HealthLine.com, Inc January 2012 - March 2012
Breathe California of Sacramento-Emigrant Trails February 2011 - May 2011
Cordova High School September 2010 - December 2010
Planned Parenthood Mar Monte October 2009 - June 2010
CSU January 2008 - June 2009
Target September 2006 - June 2007
Skills
Training, Troubleshooting, Data Analysis, EHR, Healthcare, Customer Service, Microsoft Word, Epic Systems, WordPress, Social Networking, Content Management, Networking, Graphic Design, Graphics Software, HTML, Photoshop, Community Management, Quality Assurance, Community Sites, Microsoft Excel, Healthcare Information..., Access, Management, Community Outreach, HTML + CSS, Typing, VistA, Adobe Photoshop, Second Life, Moderation, Research, Fast Learner, CSS, JavaScript, Health, Wellness Coaching, Smoking Cessation, Healthy Lifestyle, Epic Prelude, Windows Vista, EMR, Grant Writing, Facebook, Visio, Technical Support, Adobe Illustrator
Education
Cosumnes River College 2011 — 2012
Implementation Specialist, Support Specialist, Health Care Information Technology, 3.394
California State University-Sacramento 2007 — 2011
BS Health Science, Health Education
Bellevue Community College 2006 — 2007
Diploma
Bellevue Senior High School 2004 — 2007
High School Diploma
eBay Inc January 2015 - Present
eBay Inc May 2014 - January 2015
Consultant December 2013 - May 2014
Own The Room September 2013 - May 2014
Metaverse Mod Squad July 2010 - May 2013
Metaverse Mod Squad January 2010 - July 2010
ClearLead Inc January 2010 - March 2010
UC Berkeley Graduate School of Information January 2009 - May 2009
UC Berkeley January 2008 - December 2008
UC Berkeley Law School January 2008 - July 2008
Skills
Social Media, Web Development, Ethnography, Market Research, Community Development, Public Speaking, Community Management, Research, Facebook, Event Planning, SEM, New Media, User Experience, Social Networking, Social Media Marketing, Online Moderation, Graphic Design, Project Management, Analytics, Online Research, Blogging, Digital Media, Google Analytics, Editing, Public Relations, Photoshop, Online Advertising, Content Development, Digital Marketing, SEO, Copywriting, Video Games, Community Sites, Start-ups, Community Building, WordPress, Management, Email Marketing, Content Management, Online Marketing, Content Strategy, presentations, Executive Coaching, Presentation Coaching, Google Adwords, Digital Strategy, Copy Editing
Education
University of California, Berkeley 2005 — 2009
BA, Anthropology, Education
University of California, Davis 2009 — 2009
Law
Year Up 2014 - June 2015
TeleNetwork April 2014 - August 2014
Metaverse Mod Squad June 2013 - December 2013
Vector Marketing June 2012 - February 2013
Skills
Microsoft Office, Microsoft Word, PowerPoint, Customer Service, Microsoft Excel, Teamwork, Public Speaking, Technical Support, Sales, Computer Hardware, Leadership, Information Technology, Windows 7, Training, Outlook, Research, Team Leadership, Salesforce.com, Zendesk
Education
Colorado State University-Global Campus 2015 — 2016
Bachelor’s Degree
Georgia Perimeter College 2012 — 2015
Associate’s Degree
Metaverse Mod Squad February 2014 - Present
Independent March 2013 - Present
Deirburgs 2010 - 2013
Skills
Unreal Editor, UnrealScript, Microsoft Office, Unity3D, Unreal Kismet, Microsoft Visio, Photoshop, Gimp, Source Engine, Customer Service, Reliability, Game Design, Video Games, Game Development
Education
Full Sail University 2010 — 2013
Bachelor of Science (B.S.), Game and Interactive Media Design
Metaverse Mod Squad May 2011 - February 2014
Wal-Mart March 2009 - April 2010
Wal-Mart January 2008 - October 2008
Skills
Level Design, Unreal Engine 3, Microsoft Visio, Microsoft Word, Microsoft Excel, Windows OS, Mac OS X, Game Design, UnrealScript, Unity3D, Virtual Collaboration, Community Building, JavaScript, Game Mechanics, OS X, Game Development, Gameplay, Windows, Visio, Scripting, PS3, Texturing, Casual Games, Serious Games, Multiplayer, Virtual Worlds, Lua, ActionScript, CSS, Game Balance, Game Programming, Xbox 360, Game Prototyping, Computer Games, Narrative, Social Games, Mobile Games, Storyboarding, Perforce, Game Design Documents, MMO, Online Moderation, Video Games, Community Management, Maya, Online Gaming, Unreal Editor, Game Testing, Kismet, Video Game Production
Education
Full Sail University 2009 — 2012
Bachelor, Game Design, 3.58
Metaverse Mod Squad January 2014 - Present
Skills
Social Media, Strategy, Research, Training, Sales, Windows, OS X, Mac OS, iOS, Windows 7, Windows XP, Windows 8, iPhone Support, iPad Support, Social Networking
Education
Aspen University 2008 — 2011
MBA, Small Business Administration/Management
Kennesaw State University 1991 — 1996
Bachelor's Degree, Engineering
Self-employed February 2014 - Present
Metaverse Mod Squad September 2013 - February 2014
POTHOS 2007 - 2012
Admiral Security Services 2010 - 2010
West Coast Protective Services 2009 - 2010
American-1 Airtight Security August 2007 - August 2009
IPC International January 2007 - January 2008
National Public Safety Security 2008 - 2008
Giacalone's Ristorante December 2006 - March 2007
Sycuan Casino 2006 - 2007
Skills
Customer Service, Microsoft Office, PowerPoint, Leadership, Sales, Research, Security Services, Physical Security, Surveillance, Social Media
Education
College of the Sequoias 2003 — 2005
EMT-1 Certification, Mathematics, American Sign Language
Lehigh Valley Health Network September 2012 - Present
Metaverse Mod Squad April 2011 - September 2012
Stanford University July 2006 - July 2009
Cisco Systems 2006 - 2006
HP 1995 - 2003
Hewlett-Packard 1995 - 2003
Tandem 1986 - 1994
Skills
Business Intelligence, Program Management, Data Analysis, Databases, Data Warehousing, Project Management, Process Improvement, Management, Business Process, Metrics
Education
San Francisco State University 2005 — 2016
MBA, IT, Management, Managerial Accounting
The University of Texas at Austin
Coursework, Computer Science
University of Pittsburgh
B.A., Psychology/Philosophy
Metaverse Mod Squad December 2012 - Present
Beckett Media June 2010 - April 2012
Skills
Social Media, Social Networking, Social Media Marketing, Microsoft Office, Management, Training, Facebook, Professional Phone..., Customer Support, Customer Service, Leadership, Online Marketing, WordPress
Education
Collin County Community College 2001 — 2003
Associate’s Degree, Science, focused on Animal Behavior and Ethology
The University of Texas at Dallas 1997 — 1998
Zoology/Animal Biology
Cactus Sky Digital September 2015 - Present
Hack the Hood May 2015 - July 2015
General Assembly March 2015 - June 2015
Self-Employed January 2007 - February 2015
Metaverse Mod Squad July 2011 - November 2012
Skills
HTML, CSS, JavaScript, Ruby, Ruby on Rails, PHP, Swift, AngularJS, Node.js, PostgreSQL, ActiveRecord, Git, Github, Community Management, Blogging, Social Networking, Bootstrap, Photoshop, Adobe Fireworks, Rapid Prototyping, RSpec, Social Media Marketing, Online Marketing, Facebook, Digital Marketing, Social Media, User Experience, Web Development, SEO, Web Design, jQuery, User Interface
Education
General Assembly
University of Baltimore 2005 — 2007
Bachelor of Arts (BA)
Community College of Baltimore County (CCBC) 2003 — 2006
Associate Degree
Juniperus July 2014 - Present
We Are Family Foundation June 2014 - Present
Yummies Blog October 2011 - Present
Metaverse Mod Squad March 2013 - May 2015
TEDxTeen February 2013 - June 2014
Cartoon Network January 2012 - January 2013
Atlanta Magazine August 2012 - December 2012
Turner Capital Inc. September 2011 - January 2012
American Red Cross September 2011 - December 2011
Clarke Central High School August 2010 - October 2011
Skills
Social Media, PowerPoint, Microsoft Word, HTML, Facebook, Blogging, Public Relations, Event Planning, Press Releases, Social Media Marketing, Social Networking, Journalism, Public Speaking, Media Relations, Research, Marketing, Leadership, Newsletters, Integrated Marketing, WordPress, Brand Development, Marketing Strategy, Copywriting, Digital Marketing, Content Strategy
Education
The University of Georgia 2007 — 2011
Bachelor of Arts, Philosophy
Metaverse Mod Squad December 2013 - Present
Metaverse Mod Squad 2013 - 2015
West at Home 2011 - 2012
Cash America January 2007 - July 2007
Skills
Switchboard, Inbound Marketing, Outbound Marketing, Typing, Microsoft Office 2007, Microsoft Excel, Microsoft Word, PowerPoint, Adobe Creative Suite, Customer Service
Education
DeVry University-Missouri 2009 — 2012
In progress, Web Page, Digital/Multimedia and Information Resources Design
Central High School 1999 — 2002
High School Diploma, General Studies
Metaverse Mod Squad October 2013 - Present
Snackphood April 2011 - August 2013
T. Party publishing April 2011 - August 2013
Skills
Social Media, Social Networking, Online Advertising, Music, Event Planning, Customer Service, Editing, Sales, Management, Social Media Marketing, Entertainment, Online Marketing, Music Industry, Event Management, Public Relations, Digital Marketing, Video, Video Production, Radio, Logo Design, Advertising, Blogging, Brand Development, Broadcast, Copywriting, Content Strategy, Creative Writing, Email Marketing, Entrepreneurship, Facebook, Marketing Communications, New Media, Publicity, Publishing
Education
Kaplan University 2014 — 2016
Bachelor of Business Administration (BBA), Business Administration, Management and Operations, 4.0
Xavier University of Louisiana
Bachelor of Business Administration (B.B.A.), Chemistry ACS
Sykes January 2014 - Present
Metaverse Mod Squad July 2013 - October 2013
Private Consultant November 2011 - July 2013
Stream Global Services June 2007 - October 2011
Stream Global Services 2002 - 2007
Software Spectrum January 2000 - May 2002
Wagstaff Eng May 1995 - December 1999
Skills
Call Center, BPO, Service Delivery, Avaya, Offshoring, Customer Satisfaction, Workforce Management, Customer Experience, Outsourcing, Outbound, Operations Management, Metrics, Contact Centre, Vendor Management, People Management, P&L Management, Performance Management, Customer Service, Process Improvement, Quality Management, Six Sigma, IVR, Business Process..., Customer Relations, Quality Assurance, Coaching, IEX, Troubleshooting, Lotus Notes, Change Management, Hiring, Team Building, Computer Hardware, Mentoring, Staff Development, Capacity Planning, P&L, Forecasting, Supervisory Skills, SLA, Account Management, Cross-functional Team..., Employee Relations, Cost Reduction, Contract Negotiations, Problem Solving, Cost Control, Process Development, Scheduling, Process Scheduler
Education
University of Idaho
Spokane Community College
Blizzard Entertainment May 2014 - Present
S2 Games August 2013 - Present
Turbine June 2013 - Present
Bethesda Softworks February 2014 - March 2014
Wargaming.net August 2013 - January 2014
Valve corporation July 2011 - July 2013
Metaverse Mod Squad August 2012 - August 2012
Skills
Game Development, Video Games, Microsoft Office, PowerPoint, Microsoft Excel, Team Leadership, Game Design, Game Programming, Gameplay, Gaming, User Interface Design, Creative Writing, Usability, Editing, Team Building, Visio, Creative Problem Solving, OS X, Level Design, Research, Retail, Basketball, Excel, Unity3D, UnrealScript, Writing, Languages, Mac OS X, Microsoft Visual Studio..., Scrum, QA Testing, Kismet, HTML, Game Mechanics, Public Speaking, Quality Assurance
Education
Full Sail University 2010 — 2015
Bachelor of Applied Science (B.A.Sc.), Game and Interactive Media Design
Loyola University of Chicago 2008 — 2009
Electronic Systems, Inc. September 2014 - Present
Metaverse Mod Squad January 2014 - August 2014
Metaverse Mod Squad July 2011 - December 2013
Metaverse Mod Squad 2011 - July 2012
Skills
Account Management, Project Management, Managed Print Services, Strategic Consulting, Business Workflows, Strategic Business..., Technology Consulting, Microsoft Dynamics, Sales Operations, Community Management, Customer Service..., MMO, Level Design, Social Games, Quality Assurance, Game Design Documents, Unreal Engine 3, Unreal Development Kit, Microsoft Office, Game Development, Mobile Games, Scripting, Usability Testing, Perforce, Game Design, Zendesk
Education
Full Sail University 2010 — 2012
Bachelor of Applied Science (B.A.Sc.), Game Design
Patrick Henry Community College 2007 — 2010
Associate of Science (A.S.), Game Development
Metaverse Mod Squad September 2011 - Present
Higher Power Performance Team October 1999 - Present
Horace Mann Insurance Companies July 2007 - July 2011
Horace Mann Insurance Company July 2007 - July 2011
AccuData Integrated Marketing 1989 - 2002
Skills
Social Media, Microsoft Office, Gambling, Research, Microsoft Word, Microsoft Excel, Training, Blogging, Social Media Marketing, Facebook, Teaching, Leadership, Public Relations, Event Management, Marketing, WordPress
Education
Daemen College 1982 — 1985
bs, special ed
Bellport Senior High School 1979 — 1982
High School, High School/Secondary Diplomas and Certificates
Ornim Medical August 2014 - Present
Metaverse Mod Squad September 2012 - September 2014
Advanstar October 2009 - July 2012
Itamar Medical March 2004 - July 2008
Clinical Decision Sciences January 2003 - March 2004
Physician's Decisions Ltd March 2000 - December 2002
Skills
Digital Marketing, Account Management, Integrated Marketing, Online Advertising Sales, Omniture, Email Marketing, Ad Serving Technology, HTML, Adobe Photoshop, MS Office (Excel, Word,..., CRM (Salesforce.com), Social Media, Cross-functional Team..., Organization &..., Creative Solutions, Processes Development, Customer Service, Zendesk, Olark, Advertising Sales, CRM, Web Analytics, Sales, Online Advertising, Advertising, Social Media Marketing
Education
Ohio University
Master’s Degree, Health/Health Care Administration/Management
Columbia College Chicago
Bachelor’s Degree, Marketing Communications
Metaverse Mod Squad May 2014 - Present
Metaverse Mod Squad March 2010 - Present
Skills
Online Gaming, Technical Support, Customer Support, Customer Experience, Customer Service, Community Management, Social Networking, Social Media, Customer Retention
Education
American River College 2007 — 2009
Associate of Arts (AA), Liberal Arts and Sciences, General Studies and Humanities
Sacramento City College 2007 — 2009
Associate's Degree, Graphic Communications
Aquent April 2015 - Present
Metaverse Mod Squad December 2013 - Present
Aquent March 2014 - September 2014
Confidential June 2011 - February 2013
Citrix Systems, Inc July 2010 - June 2011
Faneuil Inc February 2008 - July 2010
Cargomax Sales Logistics January 2004 - February 2008
TransWorldPayment February 2001 - January 2004
Education
Florida Atlantic University
Stella-Maris Community College
Diploma, Accounting/Finance
Stella-Maris Community College
Bachelor degree, Accounting
Polyvalente Lucien-Page
High School Diploma
Metaverse Mod Squad April 2013 - Present
Leap Motion August 2012 - April 2013
T-Mobile August 2012 - August 2012
Bioware December 2011 - July 2012
CCP June 2009 - October 2011
Middle Tennessee State University 2008 - 2009
Stratics 2003 - 2009
Quality Inn 2006 - 2008
Army National Guard July 2000 - July 2006
Middle Tennessee State University 2002 - 2004
Skills
Social Media, Crisis Management, Community Development, Computer Science, Writing, Editing, Visual Studio, C++, Community Management, Computer Games, Online Community..., Zendesk, Microsoft Office 2010, Visual C#, Aviation, Commercial Pilot, Google Analytics
Education
Middle Tennessee State University 2001 — 2010
Computer Science
Metaverse Mod Squad May 2013 - Present
Robert half - office team January 2012 - May 2013
Sony Online Entertainment April 2004 - May 2011
Sony Online Entertainment August 2003 - April 2004
Accelrys October 2001 - August 2002
Cox Communications June 1999 - October 2001
Skills
Video Games, Online Gaming, MMORPG, MMO, Game Design, Level Design, Game Development, PS3, Characters, Social Games, creating original..., writing dialogue, meeting deadlines, Publishing, Media Analysis, Computer Games, Gameplay, working within designed..., Publications, Mobile Games, Casual Games, Scripting, Community Management, design, collaborating with..., working within format..., describing content in..., Customer Support, Quality Assurance, Customer Service, Xbox 360, Gaming, Desk.com, Phone support, Writing, Team Management, Zendesk
Education
San Diego State University-California State University 1984 — 1986
Bachelor of Science, Criminal Justice
Grossmont College 1982 — 1984
General Education Transfer, Criminal Justice
Valhalla High School 1978 — 1982
Diploma, General Education
Mercari, Inc. (株式会社メルカリ) February 2015 - Present
Metaverse Mod Squad July 2014 - January 2015
idmloco December 2013 - April 2014
social-tribe July 2013 - March 2014
Inside Network June 2013 - July 2013
Inside Network June 2012 - June 2013
La Boulange Cafe & Bakery November 2011 - June 2012
Miso December 2011 - May 2012
Pilipino Cultural Night XX May 2010 - May 2011
University of California, Santa Barbara UCen Dining Services September 2009 - April 2011
Skills
New Media, Microsoft Excel, Google Analytics, Event Planning, Advertising, Marketing, Publicity, Web Analytics, Email Marketing, Online Marketing, Project Management, Creative Strategy, Fundraising, Video Editing, Mac, Social Media, Social Media Marketing, Facebook, Customer Service
Education
University of California, Santa Barbara 2007 — 2011
B.A, Film and Media Studies with Asian American Studies Minor
Metaverse Mod Squad September 2014 - Present
Studiocom September 2006 - March 2009
Metal Management July 2003 - August 2006
OnStar September 2001 - December 2002
General Fasteners September 1998 - February 2001
Skills
Excel, Word, Data Entry, 10 Key, Inventory Management, Social Media, Online Marketing, Microsoft Office, Customer Relations, Strategic Planning, Social Media Marketing, Customer Service, Advertising, HTML, Email Marketing, Research, Digital Marketing, Market Research, Online Advertising, Social Networking, Public Speaking, Facebook, PowerPoint, Management, Marketing, Telecommuting, Listening, Problem Solving
Education
Penn State University 2014 — 2016
Bachelor's Degree, Business and Marketing
Owens Community College 2012 — 2014
Associates Degree, Business Management Technology
Macomb Community College 1998 — 2000
General Business
Electronic Arts (EA) June 2015 — Present
Electronic Arts (EA) July 2014 — June 2015
Electronic Arts (EA) October 2013 — July 2014
Metaverse Mod Squad September 2011 — December 2013
Alderac Entertainment Group December 2011 — September 2013
York Zimmerman Inc. November 2011 — January 2012
Baygull Studios September 2011 — September 2011
Paper Child Studios July 2010 — August 2011
Freelance December 2008 — April 2010
Axelo, Inc November 2009 — March 2010
Skills
Game Design, Game Development, Video Games, Level Design, Gameplay, Computer Games, Game Mechanics, Unreal Engine 3, Mobile Games, Photoshop, Creative Writing, Microsoft Word, Microsoft Excel, Community Management, Events Organisation, Mobile Devices, Perforce, Testing, iPhone, MMORPG, Quality Assurance, JIRA, User Experience, Online Gaming, Facebook
Education
Ohio University 2004 — 2008
Bachelor’s Degree, Communication
Metaverse Mod Squad 2007 - Present
CW Network Forum 2006 - 2007
The WB Forums 2002 - 2006
CNN.com 1996 - 2001
CNN 1994 - 2001
Skills
Moderation, Virtual Worlds, Online Communities, Community Management, Online Community..., Word filters, Online Moderation, Community Sites, Casual Games, MMORPG, Online Research, Facebook, Content Strategy, Online Gaming, MMO, Game Development, User Experience, Social Networking, Blogging, Video Games, Community Building, Content Management, Social Games, Game Design, Monetization, Computer Games, Online Content Creation, Social Media Marketing, Game Testing, Gaming, Gameplay, Content Development, vBulletin
Education
California State University-Fullerton
San Jose Bible College
Scents Charming April 2013 - Present
Metaverse Mod Squad September 2012 - Present
Skills
Customer Service, Social Media, Web Content, Creative Writing, Data Entry, Editing, Blogging, Online Marketing, Facebook, Freelance Writing, Proofreading, Ghostwriting, Customer Retention, Zendesk, Customer Satisfaction, Web Design, Commitment to Customer..., Desk.com, Product Marketing, Pricing Research, Outlook, Microsoft Excel, Microsoft Office, Access Database, Management, Social Networking, Social Media Marketing
Education
Kennesaw State University
Woodstock High School
Lincoln Financial Media March 2015 - Present
HambyPlaysGames March 2014 - Present
Inkcentric Corp July 2012 - Present
Absolute Event Solutions September 2014 - Present
Metaverse Mod Squad December 2012 - Present
Josh Damigo Band July 2012 - October 2014
Del Mar Fairgrounds January 2013 - July 2014
Big Box Storage October 2012 - September 2013
Land Innovations Inc. August 2012 - June 2013
Live Nation January 2011 - June 2012
Skills
Marketing Research, Concert Promotion, Online Marketing, Event Planning, Promoting, Media Buying, Social Media Marketing, Social Media, Social Networking, Email Marketing, Email List Building, Blogging, Twitter, Facebook, Facebook Marketing, Event Management, Marketing Communications, Long-term Customer..., Customer Retention, Concerts, Radio Broadcasting, Radio, Broadcast, Press Releases, Media Relations, Public Relations, Content Strategy, Marketing, Digital Media, Advertising, Entertainment, Television, Brand Management, Integrated Marketing, Strategic Partnerships, Newsletters, Sponsorship, Media Planning, Digital Marketing, CRM, Copywriting, Online Advertising
Education
Art Institute of Pittsburgh 2007 — 2010
BS, Advertising
California State University-San Marcos 1999 — 2000
Transfer Studies, Communications
MiraMar College 1996 — 2000
AA, Transfer Studies
Mira Mesa High School 1993 — 1996
Metaverse Mod Squad July 2015 - Present
Uber August 2014 - July 2015
Apple May 2012 - February 2013
StateNet January 2012 - May 2012
Lifetouch July 2009 - October 2011
Skills
Photoshop, Microsoft Office, Social Media, Photography, English, Customer Service, Customer Support, Data Entry, Word Processing, Facebook, Mac, Social Networking, Digital Photography, Microsoft Excel, Event Planning, PowerPoint
Education
California State University-Fullerton 2014 — 2017
Bachelor's Degree, Sociology
California State University-Sacramento 2008 — 2014
French and Teacher Education
Forever 21 July 2013 - Present
Metaverse Mod Squad August 2012 - July 2013
Metaverse Mod Squad May 2011 - July 2013
Metaverse Mod Squad December 2010 - May 2011
2K Games July 2010 - October 2010
Skills
Game Design, Online Gaming, Video Games, Perforce, Game Development, Photoshop, JIRA, PS3, Wii, Computer Games, Xbox 360, Quality Assurance, Customer Service, Quality Assurance..., MMORPG, Mobile Games, Social Games, Game Testing
Education
University of Southern California 2005 — 2009
BA, Interactive Media
Bloomington Public Library September 2012 - Present
Moody Bible Institute 2013 - 2015
Moody Bible Institute 2013 - 2015
Metaverse Mod Squad September 2012 - September 2013
State Farm February 2010 - August 2012
Pantagraph August 2007 - August 2009
Skills
CSS, HTML, HTML 5, Writing, Editing, Image Editing, Photography, Adobe Creative Suite, SQL, Gantt, ColdFusion, Customer Service, Phone Etiquette, Highly resourceful, Teamwork, Work Ethic, Zendesk, Facebook
Education
University of Illinois at Urbana-Champaign 2015 — 2017
Master of Library & Information Science (MLIS), Library and Information Science
Illinois State University 2011 — 2013
Master of Science (M.S.), Arts Technology
Northwest Missouri State University 1993 — 1997
Bachelor of Science (BS), Journalism
ClearGIVE - Donation Solutions May 2015 - Present
Ignite Payments First Data California Office February 2015 - April 2015
Metaverse Mod Squad October 2012 - March 2015
Franchise Payments Network April 2010 - February 2015
Stromberg October 2008 - October 2009
Connextions November 2006 - November 2007
Skills
Technical Support, Troubleshooting, Salesforce.com, XP, Access, Call Centers, Quality Assurance, Windows Server, Databases, Customer Service, Microsoft SQL Server, Software Installation, Management, Payroll, Windows XP, Visio, Training, Testing
Education
University of Central Florida 2003 — 2005
Masters, Information Systems
Stetson University 1997 — 2000
Bachelors, Business Administration
Metaverse Mod Squad 2010 - Present
Skills
Quality Assurance, MMO, Community Sites, Customer Service, Social Games, Community Management, Project Management, Online Gaming, Social Networking, Social Media, Video Games, Customer Satisfaction, Online Moderation, Content Management, User Experience, Facebook, Photoshop, Microsoft Office, Graphic Design, Online Research, OS X, Windows, Social Media Marketing, Customer Support, Technical Support, Editing, Microsoft Excel, Customer Engagement, Computer Graphics, Team Leadership, Team Management, Customer Experience, Technical Writing, Adobe Creative Suite, Illustrator, Microsoft Word, Graphics Software, Project Planning, CRM, Customer Retention, Management, Training, Team Building, Public Relations, Community Building, Consulting, Moderating, Sales Support, Event Management, Apple Products
Education
Kalamazoo Valley Community College 2008 — 2009
Computer and Information Sciences and Support Services
New Horizons Computer Learning 2008 — 2009
A+ Certification, Computer Technology/Computer Systems Technology
Metaverse Mod Squad January 2013 - Present
Hawkins International Public Relations August 2012 - January 2013
Skills
Social Media, Public Relations, Marketing, Marketing Communications, Marketing Strategy, Advertising, Social Media Marketing, Facebook, Management, Press Releases, Cision, Media Relations, Blogging, Social Networking, Copywriting, Google Analytics, Editing
Education
Miami University 2008 — 2012
Political Science
Texas A&M University - Central Texas April 2012 - Present
Metaverse Mod Squad October 2011 - April 2012
C-Cat, Inc. June 2011 - August 2011
ChaCha Search, Inc August 2009 - June 2011
C-Cat, Inc. June 2009 - August 2009
Graybar Electric June 2006 - June 2009
Hancock County Public Library January 2004 - May 2006
Skills
Windows, Active Directory, Linux, Security, Computer Hardware, Wireless Networking, Servers, Windows Server, Network Administration, Cabling, Technical Support, MySQL, Windows 7, System Administration, Software Installation, Hardware, DNS, Networking, Unix, DHCP, Help Desk Support, Linux System..., XP, VMware, Firewalls, Troubleshooting, Network Security, Information Technology, Storage, Windows XP
Education
Texas A&M University–Central Texas 2012 — 2015
Master of Business Administration (M.B.A.), Computer Information Systems, 3.7
Indiana University-Purdue University at Indianapolis 2006 — 2011
Bachelor’s Degree, Computer & Information Technology, 3.0
Metaverse Mod Squad November 2014 - Present
The Shapers Guild July 2013 - Present
6v6v6.com October 2011 - March 2013
Gaarawarr Gabs January 2009 - January 2013
GEICO August 2002 - July 2008
SAY San Diego (Social Advocates for Youth) August 1999 - May 2002
Skills
Microsoft Office, Customer Service, Management, Project Management, Microsoft Excel, Leadership, Microsoft Word, Strategic Planning, GIMP, Google Docs, Zendesk, Open Office, XSplit Broadcaster, Open Broadcaster..., Twitter, Facebook, Facebook Fan Page..., HootSuite, Reddit, Skype, Xenforo, IP.Board, WordPress, Basecamp, Campfire, Video Games, MOBAs, Computer Games, Community Sites, Online Gaming, Community Management, Online Community...
Education
University of San Diego 1993 — 1998
Bachelor of Science (B.S.), Psychology
Metaverse Mod Squad July 2013 - Present
The Home Depot April 2007 - Present
Sleepy Giant September 2011 - June 2013
Treasure House Resale June 2006 - July 2006
Skills
Game Design, Texturing, Video Games, Zbrush, Art
Education
Illinois Institute of Art 2007 — 2011
BFA, Game Art & Design
Canadian Intellectual Property Office March 2007 - Present
Metaverse Mod Squad October 2011 - Present
Health Canada January 2007 - February 2007
Scintrex Trace Corp August 2004 - October 2006
Caduceon Environmental Laboratories September 2002 - August 2004
University of Ottawa September 1996 - August 2002
University of Ottawa September 1996 - April 1998
30th Field Royal Canadian Artillery Regiment June 1992 - October 1996
Skills
Writing, Testing, Research, Technical Writing, Bilingual-French..., Editing, Microsoft Office, Social Media, Analysis, HTML, Team Leadership, Blogging, Social Networking, WordPress, Microsoft Excel, Customer Service
Education
University of Ottawa, Ottawa 1996 — 2001
B. Sc., Honours, Chemistry
University of Ottawa / Université d'Ottawa 1995 — 2001
PhD, Surface Organometallic Chemistry
DDO
Metaverse Mod Squad January 2012 - Present
Education
Full Sail University 2010 — 2012
Bachelor’s Degree, Game Design
Sunnyvale Middle School March 2010 - Present
Physical Enterprises Inc. 2012 - 2013
Metaverse Mod Squad 2012 - 2013
Elk Grove Unified School District January 2006 - July 2009
Michaels Arts and Crafts June 2005 - March 2007
Lawson Chiropractic January 2006 - June 2006
Monsanto (Seminis Vegetable Seeds Company) September 2003 - May 2005
Skills
Microsoft Office, Teaching, Microsoft Word, Research, Data Entry
Education
University of California, Davis 2001 — 2003
B.S., Biotechnology
Cosumnes River College 1998 — 2001
A.A., General Education and Science
Wargaming America November 2014 - Present
Wargaming America April 2014 - November 2014
Wargaming America July 2013 - April 2014
Metaverse Mod Squad February 2010 - July 2013
ABC News 10 (KXTV) January 2012 - May 2012
Skills
Social Media, Community Management, Final Cut Pro, Video Games, Customer Service, Digital Marketing, Video Editing, Microsoft Office, Photoshop, Advertising, Social Games, Video Production, Online Moderation, Cinematography, DSLR, Audio Post Production, Microsoft Word, Teamwork, Avid, Final Cut Studio, Time Management, Research, YouTube, Editing, Marketing, Microsoft Excel, Marketing Communications, Digital Cameras, Non-linear Editing, Community Development, PowerPoint, vBulletin, Forums, Zendesk, Parature, RightNow, Facebook Marketing, Twitter, Basecamp, Presentations, Keynote, Kayako, JIRA, Atlassian JIRA, Confluence, Facebook, Online Video Marketing
Education
California State University-Sacramento 2010 — 2012
Bachelor of Arts (B.A.), Communications Digital Media
Los Rios Community Colleges 2006 — 2009
Metaverse Mod Squad August 2011 - Present
The Home Depot April 2011 - July 2011
Stream Global Services June 2008 - February 2010
Skills
Customer Service, Computer Repair, Software Installation, Network Setup, Cashiering, Food Preparation, Sales, Databases, CRM Usage, Firearms
Education
American River College 2006 — 2007
Unfinished, CISP
Mira Loma High School 1999 — 2003
High School Diploma, General
Metaverse Mod Squad October 2013 - Present
Cache 2010 - November 2010
Fluke Corporation May 2008 - May 2009
Dillard’s Corporation November 2006 - April 2008
General Electric (GE) February 2005 - February 2006
Skills
Sales Operations, Merchandising, Sales, Store Management, Training, Program Management, B2B Marketing, Sales Management, Direct Sales, consumer and industrial..., Strategic Planning, Plan o gram Design
Education
Bennett College for Women 1998 — 2003
B.A., Psychology
Metaverse Mod Squad July 2013 - Present
JPMC, Bank of NY, FNMA, TYIB, Grupo Santander, CIBC 2011 - 2012
DeVry University January 2007 - January 2008
Skills
Technical Support, Facilities Management, Customer Service, Help Desk Support, Sales
Education
William R. Boone High School 2001 — 2005
DeVry University
Network Administration
Seminole State College (Oklahoma)
Associates in Arts Degree
University of Central Florida
History/Ancient History
Winter Park Technical School for Computer ElectronicsCollege
Metaverse Mod Squad September 2015 - Present
Mind Candy October 2014 - September 2015
Education
Dalhousie University 2010 — 2014
Bachelor’s Degree, Biology
Metaverse Mod Squad March 2011 - Present
Carmel Yacht Club June 2012 - February 2013
Metaverse Mod Squad March 2010 - March 2011
Skills
Email Marketing
Education
American River College 2010 — 2014
Associate of Arts (AA), Social Sciences
Metaverse Mod Squad July 2014 - Present
Mosaic Sales Solutions June 2014 - Present
Skills
Microsoft Office, Customer Service, Management, Microsoft Excel, Microsoft Word, PowerPoint, Public Speaking, Research, Leadership, Social Media, Sales, Teaching, Marketing, Team Building, Event Planning, Training
Education
Missouri State University 2014 — 2018