Optum Global Solutions
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Optum Global Solutions Employees
Optum Global Solutions June 2015 - Present
AMSOIL INC. June 2014 - Present
Fluent Grp September 2013 - May 2014
University of Minnesota October 2011 - May 2014
Midas Parts Runner June 2007 - August 2011
Skills
Customer Service, Leadership, PowerPoint, Data Analysis, Data Entry, Team Leadership, Microsoft Office, Microsoft Excel, Teamwork, C++, HTML, Database Design, Editing, Works well in a team, Business Analysis, Solid computer skills, Always Punctual, Multi Tasking, Programming Languages, Microsoft SQL Server, Java, JavaScript, C#, Python, ASP.NET, Analytics, Business Process..., Business Development, Business Intelligence, Microsoft Technologies, Technical Support, Windows, Windows 7, Management, Networking, Troubleshooting, WordPress, PHP
Education
University of Minnesota Duluth -Labovitz School of Business and Economics 2009 — 2014
Bachelor of Science, Business; Management, Information Systems
University of Minnesota-Duluth 2009 — 2014
Bachelors, Bachelor of Science; BSBA, Business Administration, Management Information Systems and Services, Junior
Eagan High School 2005 — 2009
Diploma, Business Administration and Management, General
Optum Global Solutions April 2015 - Present
Optum June 2009 - April 2015
Skills
Healthcare Information..., Data Analysis, HIPAA, Business Analysis, SharePoint, Microsoft SQL Server, PL/SQL, Tableau, Visual Basic, Requirements Gathering, Software Documentation, Databases
Education
Christian Brothers University 1999 — 2003
Bachelor's degree, Computer Science
white station high school 1995 — 1999
UnitedHealth Group July 2015 - Present
Optum Global Solutions July 2012 - July 2015
Reroof America Corporation April 2012 - June 2012
Vanderbilt Admissions November 2011 - April 2012
CNI Distribution December 2008 - September 2010
Skills
Administration, Outlook, Customer Service, Microsoft Office, Teamwork, Word, Customer Relations, Public Speaking, Singing, Microsoft Word, Event Planning, Calendaring, Access, System Administration, Community Outreach, Process Scheduler, Office Management, Payroll, Leadership, Marketing, Strategic Planning, Team Building, Training, Social Media, Social Networking
Education
Southwest Mississippi Community College 1988 — 1990
Associate of Science, Business Technology
Jackson State University
Bachelor of Science, Business Administration
Optum Global Solutions August 2015 - Present
Randstad Technologies US March 2015 - August 2015
Best Buy July 2013 - February 2015
Syncada LLC December 2010 - March 2013
Skills
Business Analysis, SQL, SDLC, Requirements Analysis, System Administration, Agile Methodologies, Microsoft SQL Server, Vendor Management, Project Management, SharePoint, Software Project..., Databases, Integration, Data Warehousing
Education
Keller Graduate School of Management of DeVry University 2009 — 2013
Master of Business Administration (M.B.A.), Information Technology
DeVry University 1986 — 1989
Bachelor's of Science, Computer Information Systems
Optum Global Solutions 2015 - Present
Hennepin County Medical Center June 2014 - Present
MDI Achieve July 2012 - September 2013
MDI Achieve June 2009 - August 2012
Epic 2007 - 2009
Skills
EMR, Healthcare Information..., Software Implementation, Epic Systems, HL7, EHR, Process Improvement, HIPAA, Healthcare, Visio, Business Analysis, SDLC, SharePoint, Health Information..., Software Project...
Education
University of Minnesota - Carlson School of Management 2003 — 2006
Bachelor of Science in Business, Marketing
Optum Global Solutions June 2015 - Present
Broadway Pharmacy Inc. 2007 - Present
CVS Health September 2014 - March 2015
CVS Health September 2013 - September 2014
Walgreens 2008 - 2012
Skills
Medical Terminology, Patient Safety, HIPAA, Pharmacy
Education
Benedictine University
Optum Global Solutions July 2014 - Present
Minneapolis Business College November 2012 - February 2014
Children's Hospitals and Clinics of Minnesota February 2007 - August 2012
U.S. Senator Amy Klobuchar August 2010 - December 2010
Qwest March 2005 - August 2006
Skills
Management, Customer Service, Interviews, Access, Sales, Nonprofits, Microsoft Office, Event Planning, Public Speaking, PowerPoint, HIPPA
Education
University of St. Thomas 2011 — 2011
Mini Master of Project Management, Project Management
University of Minnesota-Twin Cities 2007 — 2010
Bachelor of Arts (B.A.), Political Science and Government, 3.592
Normandale Community College 2004 — 2008
Associate of Arts (A.A.), Liberal Arts and Sciences/Liberal Studies
Optum Global Solutions March 2015 - Present
Connextions September 2013 - March 2015
Connextions May 2013 - September 2013
Connextions March 2012 - December 2012
Hospice Cleveland County January 2011 - May 2011
UNC Charlotte January 2007 - December 2007
Skills
HTML, VoIP, Linux, Computer Hardware, Troubleshooting, Windows 7, Requirements Analysis, XP, Operating Systems, Windows, Network Administration, Disaster Recovery, VMware, CSS, Technical Support, Integration, Help Desk Support, Software Installation, Firewalls, Routers, Printers
Education
Cleveland Community College 2010 — 2011
Associate of Arts and Sciences (A.A.S.), Computer and Information Sciences, General
UNC Charlotte 2006 — 2010
Software and Information Systems
Optum Global Solutions 2014 - Present
UnitedHealth Group 2012 - 2014
UnitedHealth Group 2010 - 2012
Ruta Management Inc. 1998 - 2012
UnitedHealth Group 2008 - 2010
Thomson Reuters 2005 - 2008
Target Corporation 2003 - 2005
Target Corporation 2001 - 2003
Tech-Pro, Inc 1995 - 2001
Larsen and Toubro Ltd. 1993 - 1995
Skills
Cross-functional Team..., Relationship Management, Program Management, Business, Strategy, IT Strategy, Leadership, Process Improvement, Outsourcing, Change Management, Management, Start-ups, PMO, Project Management, Enterprise Software, Management Consulting, Strategic Planning, Team Building, Team Management, Business Development, Team Mentoring, Executive Management, Offshoring, Product Management, CRM, SDLC
Education
University of Minnesota - Carlson School of Management 1998 — 2002
MBA, MIS and eBusiness
University of Mumbai 1989 — 1993
Bachelors Degree, Electronic Engineering
Optum Global Solutions August 2015 - Present
Fraser June 2014 - Present
UnitedHealth Group January 2014 - Present
Saint Mary's University of Minnesota September 2012 - Present
Relate Counseling Center September 2010 - Present
Crohn's & Colitis Foundation of America January 2009 - September 2014
Skills
Family Therapy, Psychotherapy, Life Transitions, EMDR, Mental Health Counseling, Mental Health, Group Therapy, Adolescents, Self-esteem, Mindfulness, Grief Counseling, Counseling Psychology, Crisis Intervention, Psychology, Stress Management, Therapists, Stress, Social Services, Chronic Illness, Play Therapy, Young Adults, Chemical Dependency, Dual Diagnosis, Post Traumatic Stress
Education
Saint Mary's University of Minnesota 2003 — 2006
Masters of Arts, Marriage and Family Therapy/Counseling
Saint Mary's University of Minnesota
Master of Arts (M.A.), Marriage and Family Therapy/Counseling
Optum Global Solutions April 2015 - Present
UnitedHealth Group November 2013 - Present
Baptist Memorial Health Care July 2014 - September 2014
American Water Works Association March 2012 - September 2013
Client Services Incorporated October 2011 - March 2012
Skills
Customer Service, Collections, Microsoft Excel, Microsoft Office, Microsoft power point, AS400 Administration, Typing, Billing Process, Epic Systems, Call Centers, Office Administration, HIPAA, 10 Key, SAP Implementation, Citrix, FDCPA, Data Entry, CPR Certified, Time Management, Medical Terminology, Certified Nurse..., Certified Medical..., Medical Records, Healthcare, Hospitals, Management, Medical Billing, Sales, Medicare, Clinical Research, Healthcare Information..., Medicaid, Healthcare Management, Medical Coding, EMR, EHR, Telephone Skills, Home Care, Access, ICD-9, Patient Safety, Revenue Cycle, Fax, Microsoft Word, Process Improvement, Inpatient, Physicians, Policy, CPT, Managed Care
Education
University of Phoenix 2015 — 2017
Bachelor of Business Administration (BBA), Medical/Health Management and Clinical Assistant/Specialist
Brown Mackie College-St Louis 2012 — 2014
Associate's degree, Health/Health Care Administration/Management
Saint Louis Community College-Forest Park 2010 — 2011
Associate's degree, Business Administration and Management, General
Optum Global Solutions August 2015 - Present
Publicis Touchpoint Solutions March 2014 - August 2015
MEDICATION CONSULTANTS: Professional MTM Group September 2013 - March 2014
Total Therapeutic Management February 2012 - August 2013
CVS Caremark Corporation February 2002 - December 2011
Department of Veterans Affairs August 1995 - February 2002
Florida A&M University July 1995 - June 1997
Skills
Residency trained in..., Clinical, Research, Managed Care, Diabetes, PBM, Healthcare, Health, Medication Therapy..., Healthcare Management, Medical Writing, Outcomes Research, Consultative Selling, Disease Management, Utilization Management, Medical Education, Patient Education, Evidence-based Medicine, Health Outcomes, Patient Safety, Endocrinology, Clinical Research, Pharmacy Benefit..., Clinical Trials, Medicare Part D, Medicine, Psychiatry, Pharmacoeconomics, Clinical Pharmacology, Medical Affairs, Pharmacy, Selling, Pharmacists, Cardiology, Internal Medicine, Pharmacy Automation, Gastroenterology, Pharmaceutical Industry, Health Economics, Ambulatory Care
Education
University of Florida 1994 — 1995
Residency, Pharmacy Practice Residency at Bay Pines VAMC
Nova Southeastern University 1991 — 1994
Pharm.D., Doctor of Pharmacy
Florida A&M University 1984 — 1989
BS, Pharmaceutical Science
Minneapolis Community and Technical College June 2015 - Present
Medtronic February 2015 - June 2015
Optum Global Solutions September 2013 - February 2015
Push August 2012 - August 2013
Interstate Batteries May 2012 - July 2012
ProStaff Search LLC August 2011 - May 2012
Marriott International February 2011 - August 2011
Skills
Digital Strategy, Digital Marketing, SEM, Email Marketing, Online Advertising, Social Media Marketing, Copywriting, Integrated Marketing
Education
Minneapolis Community and Technical College 2013 — 2016
Associate of Science (A.S.), Desktop Support and Network Administration, 3.0
University of Wisconsin River Falls 2005 — 2011
Bachelor's of Science- Liberal Arts, Theater Arts/ Communicatopm, 2.3
Shell Lake High School 2001 — 2005
High School Diploma, General High School, 2.23
Optum Global Solutions June 2015 - Present
The RealPage Contact Center Level One February 2014 - April 2015
Convergys November 2013 - January 2014
Mecklenburg County Sheriff Department December 2012 - November 2013
How Do You Roll June 2012 - December 2012
Auntie Anne's, Inc. June 2011 - December 2012
Charlotte Fire Department June 2009 - August 2010
Skills
Microsoft Technologies, Social Media, Team Leadership, Customer Service, Team Building, Management, Public Speaking, Independent Thinking, Creative Problem Solving, Oral & Written..., Office Administration, Clerical Skills, Work in A Fast Paced..., Positive Work..., Cash Handling Experience, Sales, Retail Sales, Data Entry, Microsoft Excel, Budgets, Microsoft Word, Teamwork, Time Management, Microsoft Office, Filing, Event Planning, Access, Social Networking, Outlook, PowerPoint, Typing, Customer Satisfaction, Leadership, Telephone Skills, Event Management, Research, Critical Thinking, Administration, Volunteering, Inventory Management, Retail
Education
University of North Carolina at Pembroke 2009 — 2013
Bachelor of Arts (BA), Criminal Justice, Corrections and Sociology
Garinger High School 2005 — 2009
Diploma
Optum Global Solutions May 2015 - Present
Target June 2013 - March 2015
Target June 2011 - June 2013
Wells Fargo Bank June 2008 - June 2011
Wells Fargo Bank June 2006 - June 2008
Wells Fargo Bank August 2004 - June 2006
Skills
SharePoint, Project Management, CRM, Training, Project Planning, Marketing, Change Management, Program Management, SharePoint Designer, Lean Six Sigma, Cross-functional Team..., Analysis, Business Analysis, Process Improvement
Education
Saint Mary's University of Minnesota 2008 — 2012
Masters of Science, Project Management
Colorado State University 2002 — 2004
Bachelors, Economics
Minnesota State University, Mankato 1999 — 2002
Bachelors, Professional Aviation
UnitedHealthcare Military & Veterans July 2014 - Present
Optum Global Solutions June 2012 - July 2014
Pearson VUE January 2011 - July 2012
United States Public & Private School Systems April 1989 - June 2009
Southwest Minnesota State University September 1993 - May 1995
Skills
Editing, Teaching, E-Learning, Project Management, Content Writing, Strategic Planning, Web Content Publishing, Marketing Communications, Web Content Management, Web Content Creation, Web Design, Digital Strategy, Curriculum Development, Curriculum Design, Healthcare Information..., Educational Technology, Health Education, Health Promotion, Instructional Design, Instructional Technology, Digital Marketing, Corporate Communications, Writing, Report Writing, Statistical Data..., Web Development, Web Analytics, Web Project Management, Web Content, Course Creation, Training Delivery, Teacher Training, Training & Development, Microsoft Office, Open Text Livelink, Government Contracting, Health Insurance, Healthcare Improvement, Troubleshooting, Web Applications, Presentations, Presentation Skills, Publishing, Public Health, Educational Assessment, Educational Workshops, Spanish Teaching, English Teaching, Spanish Translation
Education
Southwest Minnesota State University 1993 — 1995
Bachelor of Science (B.S.), English Language and Literature/Letters, 3.97
College of St. Catherine, St. Paul, MN 1984 — 1988
Bachelor of Arts (B.A.), Spanish Language and Literature
Optum Global Solutions August 2015 - Present
Macy's November 2013 - March 2014
Carl Burgett, Independent Insurance Agent February 2008 - November 2012
Skills
Market Research, Microsoft Office, Customer Service, Microsoft Excel, Data Analysis, Management, PowerPoint, Microsoft Word, Project Management, Analysis, Strategic Planning, Marketing Research, Research, Online Research, Customer Satisfaction, Marketing Strategy, Marketing, Sales, Leadership, Team Leadership, Outlook, Access, Teamwork, Social Networking, Data Entry, Time Management, Event Planning, Administration, Training, Social Media, Spanish, Human Resources, Retail, Administrative...
Education
University of Florida 2011 — 2013
Bachelor of Science (B.S.), Business Administration and Management, General, Cum Laude
Optum Global Solutions January 2015 - Present
UnitedHealthcare May 2012 - January 2015
United Healthcare May 2011 - May 2012
The Home Depot November 2004 - April 2010
Medica September 2003 - July 2008
International Food Safety Institute June 1998 - March 2002
Factory Motor Parts April 1998 - December 2001
Skills
Leadership, Project Management, Customer Service, Outlook, Six Sigma, Microsoft Excel, Teamwork, Microsoft Word, Health Insurance, Insurance, Process Improvement, Call Centers, Access, Business Analysis, Call Center, HIPAA, SDLC, SharePoint, Software Documentation, Team Building, Visio
Education
Lakeland College 1994 — 1998
BA, Business Administration & Management
Lakeland College 1994 — 1998
BA, Marketing Management
Optum Global Solutions July 2015 - Present
Pampered Paws 2012 - August 2015
UnitedHealth Group January 2015 - July 2015
Alliance of Computer Professionals June 2014 - July 2015
UnitedHealth Group June 2014 - December 2014
Logisolve December 2013 - April 2014
Best Buy December 2013 - April 2014
Northstar Imaging April 2013 - December 2013
The Saint Paul Chamber Orchestra August 2010 - April 2013
ShopHQ August 2009 - July 2010
Skills
Problem Solving, Multi Tasking, Agile Methodologies, Event Management, Theatrical Production, Event Planning, Acting, Social Media, Creative Strategy, Power Tools, Theatre, Arts Administration, Performing Arts, Music, Musical Theatre, Social Media Marketing, Mac, Customer Service, Project Management, Training, Business Analysis, Leadership, Management, SharePoint, Team Leadership, Sales, Program Management, Process Improvement
Education
University of Minnesota-Twin Cities 2007 — 2009
Bachelor of Arts, Theatre
Simpson College 2005 — 2007
Mercy Health -- Youngstown June 2015 - Present
Optum Global Solutions December 2014 - April 2015
Adecco Group September 2014 - November 2014
Two Cousins Pizza May 2008 - September 2014
Heritage Valley Health System May 2014 - August 2014
Slippery Rock University August 2010 - August 2014
Columbia Sportswear November 2012 - January 2013
Skills
Teamwork, Customer Service, Fundraising, Sales, Time Management, Microsoft Office, Organization, Administration
Education
Slippery Rock University of Pennsylvania 2010 — 2014
Health Services Administration, Business Adminsitraiton, Health/Health Care Administration/Management
Optum Global Solutions June 2015 - Present
Peddlers village partnership April 2014 - June 2014
the Den /Mixed Threads February 2014 - April 2014
Pine Wreath and Candle October 2011 - April 2014
Procura Management Inc October 2009 - June 2011
Elwyn Dnetal Inc. June 2009 - August 2009
Skills
Microsoft Office, Microsoft Excel, Customer Service, Social Media, Retail, Microsoft Word, Teamwork, Inventory Management, Medisoft, HCPCS, Medical Terminology, ICD-9-CM, CPT, Data Entry, Telephone Skills, Healthcare, Time Management, Medical Billing, Medical Records, HIPAA, ICD-9, Medicare, Medical Coding, Medicare/Medicaid..., Anatomy, Appointment Scheduling, Health Insurance, PPO, TRICARE, Managed Care, Charge Entry, Physician Coding, Release of Information, Third Party Billing, Prior Authorization, Insurance, E/M coding, Medical Office, Revenue Cycle, EHR, EMR, Human Anatomy, CMS-1500
Education
Bucks County Community College 2013 — 2013
Diploma in Medical Billing and Coding, Medical Reimbursement and Coding Specialist
Optum Global Solutions July 2015 - Present
Jesse Correll May 2012 - Present
The New School February 2014 - May 2015
Apple August 2013 - January 2014
Muserk.com April 2013 - October 2013
Eileen Fisher, Inc. March 2011 - May 2012
Eileen Fisher, Inc. March 2007 - March 2011
Eileen Fisher March 2006 - March 2007
Eileen Fisher March 2005 - March 2006
Eileen Fisher October 2003 - March 2005
Skills
Cross-functional Team..., Leadership, Project Management, Microsoft Excel, Retail, Photoshop, Analysis, Microsoft Office, Team Leadership, Process Improvement, Software Documentation, Access, Integration, Team Facilitation, Business Process..., Data Analysis, EDI, Written Communication, BlueCherry (ERP), Excel, SQL Server 2005/2000, Visual Basic for..., HTML + CSS, Visual Retailing, Microsoft Access, Outstanding verbal, Training Delivery, Business Tool Design, SQL Report Writing, SQL Queries, Music Industry, Business Tools, Report Writing, Employee Training, Database Administration, Web Design, Business Process Mapping, Documentation, Music Production, Customer Relations, Interpersonal..., Lean Six Sigma, Continuous Improvement, Continuous Process..., SquareSpace, Banner ERP, Hyperion, Git
Education
Boston University - Metropolitan College 2015 — 2017
Master’s Degree, Data Analytics
Berklee College of Music 1995 — 1998
BA, Music Business & Management
Optum Global Solutions September 2014 - Present
Synergy Computer Solutions September 2011 - August 2014
Synergy Computer Solutions September 2010 - August 2014
The TriZetto Group January 2006 - September 2011
Phoenix Global Solutions 2002 - 2004
OCBC Bank 2000 - 2001
Singapore Computer Systems 1999 - 2000
CPF Board 1998 - 1999
Skills
Resource Management, Program Management, Global Delivery, Application Architecture, PMP, Customer Relations, Team Leadership, Project Planning, PMO, Team Management, Project Management, Leadership, SDLC, Software Project..., Process Improvement, Team Building, IT Strategy, Agile Methodologies, Project Portfolio..., Project Delivery, IT Management, Pre-sales, MS Project, Service Delivery, IT Service Management, Customer Service, Business Development, SharePoint, Management, Vendor Management, Testing, Requirements Analysis
Education
University of Wales, Cardiff 2006 — 2010
MBA
Bangalore University 1989 — 1992
Bachelor of Science
Optum Global Solutions June 2015 - Present
Aon Hewitt May 2014 - January 2015
Rosen Shingle Creek March 2012 - May 2014
Wyndham Vacation Ownership May 2012 - August 2012
Bethesda Memorial Hospital June 2011 - December 2011
Palm Beach State College September 2010 - May 2011
Applied Card Systems June 2006 - February 2009
Skills
Sales, Team Building, Customer Service, Customer Satisfaction, Microsoft Office, PowerPoint, Microsoft Excel, Microsoft Word, Outlook, Time Management, Data Entry, Event Planning, Leadership, Training, Hospitality, Teamwork, Public Relations, Public Speaking, Food, Event Management, Social Networking, Team Leadership
Education
University of Central Florida 2012 — 2016
Bachelors of Science Degree, Hospitality Management, Restaurant and Food Service Management
Palm Beach State College
Associates of Arts Degree
Optum Global Solutions August 2015 - Present
Blue Lotus SIDC June 2008 - Present
Nalashaa Solutions January 2013 - June 2014
Compassionate Care Hospice September 2009 - 2010
Pica9 December 2007 - May 2009
ETS April 2006 - November 2007
HighTower Software May 2004 - May 2005
USTS 2001 - 2003
HealthNet 1996 - 2001
Skills
Software Development, IT Management, Program Management, Project Management, Disaster Recovery, Data Warehousing, Software Project..., Strategy, SDLC, Analysis, Cloud Computing, Oracle, Security, Systems Analysis, Requirements Analysis, SharePoint, Visio, CRM, Quality Assurance, ERP, Unix, SQL, User Experience, PMP, Software Quality..., Enterprise Architecture, IT Strategy, Technical Architecture, HTML, Perl, Haskell, PostScript, Linux, Advertising Operations, EHR, EMR, Mobile Strategy, Healthcare Information..., HL7, Dig, Big Data, DevOps, IT Outsourcing, Hadoop, Information Architecture, Integration
Education
University of California, Los Angeles 1995 — 1999
Masters / ABD, Mathematics, automorphic forms
University of Minnesota-Twin Cities 1992 — 1995
Masters, Mathematics, number theory
Bard College 1988 — 1992
1992, Natural sciences and mathematics
Optum Global Solutions November 2011 - Present
Volt Technical Resources 2008 - 2010
Microsoft 1994 - 2003
Microsoft Corporation April 1992 - May 1994
Microsoft 1988 - 1992
Skills
Software Quality..., Test Planning, Testing, Test Management, Test Automation, Software Project..., Test Cases, Software Development, Mobile Devices, Requirements Gathering, SQL, Agile Methodologies, Test Strategy, Quality Assurance, SDLC, Scrum, Requirements Analysis, SharePoint, Agile Project Management
Education
SUNY Oswego 1983 — 1985
Mathematics, Economics
Broome Community College 1981 — 1983
AAS, Computer Science, Economics, Mathematics
Optum Global Solutions August 2015 - Present
UnitedHealthcare June 2010 - August 2015
Freedman & Associates 2005 - January 2013
UnitedHealthcare 2005 - 2010
PacifiCare Health Systems 1995 - 2004
Los Angeles County Department of Public Health 1992 - 1995
Pepper Hamilton LLP 1988 - 1990
United States Department of Treasury 1986 - 1988
Skills
RSA Level 2 - DMAIC..., Managed Care, Medicaid, Project Management, Medicare, Six Sigma Yellow Belt, Six Sigma, Software Documentation, Policy, Leadership, Management, Business Process, Integration, Management Consulting, Training, Budgets, Project Planning
Education
UCLA Extension 1995 — 1997
Management and Administration of Health Care Organizations
University of Southern California - Marshall School of Business 1990 — 1992
MBA, Finance & Marketing
Bethany College
BA, Politics & English
Optum Global Solutions June 2015 - Present
Skills
PowerPoint, Microsoft Excel, Microsoft Word, Customer Service, Teamwork, Social Media, Event Planning, Leadership, Research, Time Management, Team Leadership, Career Counseling, Psychotherapy, Adolescents, Spanish, Career Development, Fundraising, Public Speaking, Case Management
Education
University of Washington 2013 — 2014
Master of Social Work (MSW), Clinical/Medical Social Work
Seattle University 2008 — 2012
Bachelor in Arts and Sciences "BSW", Clinical/Medical Social Work
Optum March 2014 - Present
Optum Global Solutions December 2010 - February 2014
Optum Global Solutions December 2006 - February 2010
RFI Global Services March 2006 - June 2006
Tunstall Group April 2005 - June 2005
Skills
Team Building, Requirements Analysis, Program Management, Process Improvement, SDLC, Project Management, Analytics, Business Analysis, Business Process..., Cloud Computing, Cross-functional Team..., Business Intelligence, Enterprise Architecture, Management, Outsourcing, SQL, Software Project..., Strategy, Testing, Vendor Management, CRM, Enterprise Software
Education
INSOFE - LTI, Carnegie Mellon University 2012 — 2012
Big Data Analytics and Optimization, Analytics and Engineering, Certificate of Completion
The University of Hull 2004 — 2005
MA, Engineering Management
Sri Chandrasekharendra Saraswathi Viswa Mahavidyalaya 1998 — 2002
Bachelor of Engineering (BE), Electrical and Electronics Engineering
Optum Global Solutions December 2014 - Present
Primerica January 2012 - Present
iQor October 2007 - September 2011
Convergys 2006 - 2007
Target August 2004 - July 2006
Skills
Call Center, Customer Service, Coaching, Performance Management, Employee Relations, Training, Onboarding, Talent Management, Leadership Development, Employee Engagement, Time Management, Outlook, Organizational..., Data Entry, Recruiting, Telemarketing, Human Resources, New Hire Orientations, Microsoft Office, Leadership, Personal Development, Personal Branding, Employee Training, Hiring, Employee Benefits, Interviews, Payroll, Organizational..., Conflict Resolution, Workforce Planning, Administration, Team Building, Cold Calling, Organizational Design, Team Leadership, Temporary Staffing
Education
UNCC 2005 — 2008
PFSU
Optum Global Solutions March 2015 - Present
Optum September 2013 - March 2015
Connextions December 2012 - September 2013
Wallace & Graham, P.A. June 2011 - February 2012
Epixtar February 2005 - August 2010
TeleSpectrum Worldwide October 2001 - February 2005
Telespectrum January 1999 - October 2001
Skills
Document Writing, Troubleshooting, Customer Relations, Telephone Skills, Customer Service, Organization, Accurate Record Keeping, Confidentiality, Multitasking Skills, Microsoft Office, Microsoft Excel, Microsoft Word, Outlook, Access, Team Building, Customer Satisfaction, Call Centers, Sales, Account Management, Management, Documentations
Education
Central Piedmont Community College 2012 — 2014
Associate in Applied Science, Health Information Technology
Catawba College 1996 — 2000
Bachelor of Arts in Music Industry, Music Industry
Catawba College 1996 — 2000
Bachelor of Arts, English; Literature
Tidewater Community College 1994 — 1996
English, Philosophy
Optum Global Solutions September 2014 - Present
Connextions June 2014 - September 2014
Skills
Dell Computers, Customer Advocacy, Customer Support, Escalation, Windows Vista, Customer Service..., Call Center, Customer Service, Windows 7
Education
Metropolitan State University of Denver 2000 — 2002
Social Work
Optum Global Solutions April 2015 - Present
Catholic Health Initiatives August 2012 - February 2015
McKesson Provider Technologies 2011 - October 2012
McKesson Provider Technologies November 2009 - December 2011
Radiant PM/Radiant Recruiting 2006 - February 2009
THR 2006 - 2006
Baylor Health Care System 2004 - 2006
University of North Texas 2004 - 2004
Children's Medical Center of Dallas 1995 - 2004
Skills
Healthcare Information..., EHR, Healthcare, EMR, HL7, Informatics, Process Improvement, Healthcare Consulting, Hospitals, HIPAA, Revenue Cycle, Vendor Management, Health Information..., Cerner, STAR, Upgrades, Oil/Gas, Project Management, Program Management, Operations Management, Strategy, Healthcare Management, Management, Change Management, Leadership, Healthcare Industry, Strategic Planning, Training, Software Documentation, Cross-functional Team..., Visio, Enterprise Software, Business Analysis, Integration, Performance Improvement, Software Implementation, CRM
Education
University of North Texas
Bachelor's Degree, Applied Technology & Performance Improvement
Optum Global Solutions June 2015 - Present
Matrix Medical Network July 2014 - June 2015
Skills
Microsoft Office
Education
Central Arizona College 2004 — 2006
certificate, Medical Insurance Coding Specialist/Coder
Optum Global Solutions July 2015 - Present
NCI, Inc. January 2014 - July 2015
FNC Inc. June 2013 - August 2013
Mississippi State University August 2012 - May 2013
University of Mississippi Medical Center May 2012 - August 2012
Jacob Law Group February 2010 - August 2010
Oxford Film Festival January 2009 - May 2009
The Cirlot Agency May 2008 - August 2008
University of Mississippi November 2007 - May 2008
Community Moving September 2003 - August 2007
Skills
Statistics, SAS, Data Analysis, Biostatistics, Stata, Statistical Modeling, Research, Leadership, Editing, SPSS, Time Series Analysis, Public Relations, Public Speaking, Data Mining, Microsoft Excel, R, Strategic Communications, Advertising, Marketing, SQL, Qualitative Research, Medicaid, Medicare, Educational Leadership, Manageability, Teaching, LaTeX, Marketing Communications, Adobe Creative Suite, Forecasting, Consulting, PowerPoint
Education
Mississippi State University 2011 — 2013
Master of Science (MS), Statistics
University of Mississippi 2005 — 2009
Bachelor of Business Administration (B.B.A.), Marketing Communications
Optum Global Solutions August 2015 - Present
EMSI January 2015 - Present
Virginia College September 2013 - August 2015
Weight Watchers April 2006 - June 2014
Highland Clinic January 2011 - September 2013
Advanced Diagnostics August 2010 - January 2011
Louisiana Heart Associates May 2010 - August 2010
Ark-La-Tex Wallsource June 2001 - May 2010
Skills
CPT, HIPAA, EMR, Medical Billing, Healthcare, Health Insurance, ICD-9, Healthcare Reimbursement, ICD-9-CM, Medical Records, HCPCS, Physician Coding, Medical Terminology, Medical Coding, Telephone Skills, Appointment Scheduling, Healthcare Management, EHR, Invoicing, Healthcare Information..., Meditech, Data Entry, Medicaid, Medical Transcription, Medicare, Health Information..., ICD-10, IDX
Education
Bossier Parish Community College 2008 — 2010
Associate of Arts and Sciences (AAS), Medical Insurance Coding Specialist/Coder
Louisiana State University in Shreveport 2003 — 2005
Optum Global Solutions June 2015 - Present
Clemson University January 2014 - December 2014
Higher One September 2010 - January 2013
St. John's Episcopal Church - New Haven CT May 2009 - February 2011
Kelly Services May 2008 - September 2008
Skills
Computer Science..., C++, Leadership, Process Improvement, Java
Education
Clemson University 2013 — 2015
Bachelor of Science (B.S.), Computer Science, GPA: 4.00
Tri-County Technical College 2013 — 2013
Courses in Computer Science and Mathematics, Computer Science, GPA: 4.00
Wheaton College 2005 — 2009
Bachelor of Arts (B.A.), Theological Studies
Optum Global Solutions July 2015 - Present
Dockside Realty October 2008 - Present
Office Depot July 2011 - June 2015
First Federal Savings and Loan January 1998 - February 2008
Belk January 1984 - March 1997
Education
Middle Tennessee State University 1977 — 1981
BS, Mass Communications/Advertising, PR
Optum Global Solutions 2014 - Present
MeadowGroup Consulting October 2004 - Present
UnitedHealth Group 2013 - 2014
Taleo April 2010 - June 2012
Ryder Fleet Products & Safety Services June 2008 - January 2009
SynQ Solutions (purchased by Archway Marketing Services) May 2006 - March 2007
Imaging Technologies (rebranded as SynQ Solutions) January 2006 - May 2006
Lanier Technical College November 2002 - December 2005
Southern Regional Education Board July 2000 - November 2002
Skills
User Experience, User Interface Design, Information Architecture, Usability Testing, E-commerce, Usability, Project Management, Interaction Design, Axure, User Interface, Flash, Mobile Applications, Project Planning, Usability Engineering, Web Analytics, Program Management, User Experience Design, E-Learning, Web Design, Business Analysis, Web Applications, Mobile Devices, Enterprise Software, Instructor-led Training, Online Marketing, SEO, Online Advertising, User Documentation, Instructional Design, Interactive Marketing, SaaS, Web Project Management, Agile Methodologies, CMS, Google Analytics, Web 2.0, CRM, Usability Design, Focus Groups, End User Training, Email Marketing, Dreamweaver, Axure RP, Adobe Creative Suite
Education
American Intercontinental University 1999 — 2001
Master's degree, Information Technology
Georgia College and State University 1997 — 1999
Bachelor's degree, Psychology (ABFL)
Mercer University 1991 — 1993
Art & Psychology
Optum Global Solutions July 2015 - Present
Education
University of Central Missouri 2010 — 2014
Masters of Science
University of Missouri-Kansas City 2004 — 2008
Bachelor of Arts
Lee's Summit High School
Optum Global Solutions August 2015 - Present
Best Buy April 2010 - August 2015
Minnesota Air National Guard 2001 - 2013
Minnesota Air National Guard 2001 - 2013
Accenture June 2004 - 2010
Best Buy February 2000 - June 2004
Best Buy 1999 - 2001
Skills
Retail, Leadership, Vendor Management, Microsoft Office, Business Analysis, Merchandising, Store Management, Inventory Management, CPFR, Customer Service, Team Building, Change Management, Cross-functional Team..., Customer Satisfaction, Team Leadership, Project Planning, Logistics, Training, Networking
Education
Cardinal Stritch University 1994 — 1996
BSM, Management - TQM
AMS
Optum Global Solutions June 2015 - Present
iVantage Health Analytics May 2008 - June 2015
MedSolutions, Inc August 2007 - May 2008
BlueCross BlueShield of Tennessee August 2004 - August 2007
BlueCross BlueShield of Tennessee August 2002 - August 2004
Quorum Health Resources December 2000 - December 2001
Quorum Health Resources February 1997 - December 2001
Truven Health Analytics January 1993 - February 1997
Skills
Project Management, Healthcare, Data Analysis, Process Improvement, Healthcare Information..., Strategic Planning, Business Analysis, Visio, Analysis, Access, Healthcare Management, Healthcare Consulting, Software Documentation, Analytics, Hospitals, Healthcare Industry, Revenue Cycle, Strategy, EHR, Program Management, Management
Education
Middle Tennessee State University 2006 — 2008
MSPS
The University of Memphis 1987 — 1992
BBA
Clinton High School 1983 — 1987
High School Diploma
Optum Global Solutions October 2014 - Present
Valspar May 2014 - Present
Verizon Terremark May 2013 - March 2014
OptumInsight March 2011 - May 2013
Digi-Key Corporation May 2008 - March 2011
eDocument Resources October 2007 - August 2008
Thrivent Financial August 2006 - August 2007
MoneyGram International November 2005 - August 2006
Allianz Life May 2005 - November 2005
Gearworks October 2004 - May 2005
Skills
Business Analysis, Quality Assurance, Requirements Analysis, PMO, PMP, ICD10, change management, BPM, change agent, business acumen, Strategic Planning, Business Process, SDLC, Business Process Design, Business Intelligence, MS Project, Mobile Applications, E-commerce, Program Management, Management, Leadership, Consulting
Education
Minnesota State University, Moorhead
BA, Criminal Justice
Alexandria Technical College
AAS (2), Computer & Voice Networking / Computer Tech Support
Optum Global Solutions March 2015 - Present
Dell January 2008 - March 2015
Perot Systems Corporation November 2001 - December 2007
Health Systems Design September 1997 - January 2001
Education
UC Berkeley 2011 — 2011
Project Management
Golden Gate University 1995 — 1997
MBA, Heathcare Services Administration
California State University-Chico 1989 — 1992
BS, Business
Optum Global Solutions June 2015 - Present
American Medical Systems September 2014 - February 2015
Convey September 2009 - March 2013
Ameriprise Financial Services, Inc. January 2001 - April 2004
Prudential Insurance November 1999 - January 2001
Prudential Financial February 1997 - November 1999
Skills
Leadership, Public Speaking, Coaching, Project Management, Financial Analysis, Management, Process Improvement
Education
University of Minnesota-Twin Cities 2005 — 2007
Teaching Licensure, Business and Marketing Education
University of St. Thomas 1999 — 2004
MBA, Finance
University of Minnesota-Morris 1992 — 1996
BA, Management, Economics
Meridian Health Plan July 2015 - Present
Optum Global Solutions October 2011 - July 2015
BCBSM January 2003 - October 2011
Skills
User Interface Design, CSS, Front-end Development, XHTML, ColdFusion, Information Architecture, User-centered Design, Dreamweaver, HTML5, User Experience, HTML + CSS, Web Design, Web Development, HTML, SEO, Photoshop, Graphic Design, Technical Writing, Social Media, XML, HTML 5, Front-end, Usability, PHP
Education
Oakland University 1989 — 1994
Bachelor of Arts (BA), English Language and Literature/Letters
Waterford Our Lady Of the lakes 1985 — 1989
High School Diploma, General Studies
Optum Global Solutions September 2015 - Present
OptumHealth November 2012 - September 2015
HealthPartners June 2006 - November 2012
Skills
Healthcare Management, Patient Safety, Managed Care, Utilization Management, Case Managment, Disease Management, Hospitals, Healthcare Information..., Healthcare, Case Management, Cross-functional Team..., EMR, Healthcare Consulting, Informatics, Leadership, Medicine, Process Improvement
Education
Duke University - The Fuqua School of Business 2007 — 2009
MBA
Wayne State University School of Medicine 1986 — 1990
MD
Albion College 1980 — 1984
BA, Biology
Optum Global Solutions September 2014 - Present
UnitedHealthcare September 2006 - August 2014
UnitedHealthcare June 2001 - September 2006
Aon Benfield September 1998 - May 2001
GE Reinsurance October 1996 - August 1998
Skills
Financial Analysis, Financial Modeling, Financial Reporting, Variance Analysis, Essbase, GAAP, Process Improvement, Forecasting, Budgets, Strategic Financial..., Accounting, Managerial Finance, Acquisition Integration, Finance, Analysis, Business Process..., Cross-functional Team..., Financial Planning, Management
Education
The University of North Dakota 1992 — 1996
Bachelor of Accountancy, Accounting and Finance
Optum Global Solutions January 2015 - Present
Skills
Health Insurance, Business Intelligence, Health Insurance..., Process Improvement, Vendor Management, Business Process..., Requirements Gathering, Reporting Technologies, Metrics Definition, Data Warehousing, SDLC, Project Management, Requirements Analysis, Metric Development, Business Analysis, Metrics Reporting, Teradata, SQL, Change Management, Microsoft SQL Server, SQL Server Management..., Cognos, Cognos ReportNet, Statistical Modeling, Reporting Applications, Report Development, Analytics, Dashboarding, Payer, Financial Reporting, Business Intelligence..., Software Documentation, Visio, Access, Business Process, Software Project..., Analysis, Management, Data Analysis, Resource Management, Project Planning, Leadership, Call Centers, Databases, Enterprise Software
Education
Michigan State University 1999 — 2006
Bachelor of Science (BS)
Optum Global Solutions September 2014 - Present
Optum Global Solutions October 2012 - Present
Quality Health Care Center January 2001 - October 2012
Skills
Health Insurance, Customer Service, Employee Benefits, Microsoft Word, Leadership, Team Building, Training, Healthcare, Public Speaking, Microsoft Excel, Process Improvement, Strategic Planning, Management, Sales, Insurance, Marketing, Hospitals, Customer Satisfaction, Coaching, Medicare, Microsoft Office, Program Management, HIPAA, Call Centers, Managed Care, Sales Management, Healthcare Management, Account Management, Vendor Management, Marketing Strategy, Healthcare Information..., EMR, Customer Retention
Education
Columbia College 2009 — 2012
Business Management, Human Resources Management/Personnel Administration, General
Optum Global Solutions May 2015 - Present
UnitedHealthcare August 2010 - Present
Proctor/Hermantown Community Education August 2002 - Present
Advanstar Communications October 2009 - August 2010
HCL June 2010 - July 2010
Advanstar Communications April 2003 - April 2010
MN Army National Guard July 2004 - February 2006
Advanstar Communications April 2001 - April 2003
Davidson Printing Company April 1999 - March 2001
Mesabi Family YMCA July 1995 - March 1999
Skills
Adobe Acrobat, InDesign, QuarkXPress, Advertising, Illustrator, Publishing, Layout, Photoshop, Dreamweaver, Pre-press, Microsoft Office, Newsletters, Copywriting
Education
University of Minnesota Duluth 2007 — 2007
Certificate Course, Dreamweaver-WebDesign I & II
Mesabi Range Community and Technical College 1997 — 1999
Diploma, Graphic Design and Print Communications
Optum Global Solutions July 2015 - Present
Fujitsu January 2015 - March 2015
AMBC INC September 2014 - December 2014
Xerox February 2013 - September 2014
ACS XEROX Company October 2011 - February 2014
Molex September 2010 - October 2011
BP January 2010 - September 2010
PSAV February 2008 - January 2010
PSAV June 2006 - February 2008
UPS March 2002 - May 2006
Skills
Active Directory, SCCM, XP, Troubleshooting, Windows Server, PMP, Windows, Technical Support, System Deployment, SharePoint, Windows 7, Software Documentation, Hardware, IT Management, HP
Education
DeVry University 2010 — 2012
BS, CIS
Terasys 2000 — 2001
Information Technology
Waubonsee Community College 1997 — 1999
Information Technology
Triton College 1992 — 1994
AAS, Automotive, Hydraulics, General
College of DuPage 1991 — 1992
General, Automotive, IT
Cleveland Clinic July 2015 - Present
Optum Global Solutions February 2015 - July 2015
MinuteClinic September 2010 - January 2015
Parma Community General Hospital Community Express Care January 2010 - February 2011
Erieside Medical Group May 2008 - January 2010
Skills
Nursing, Pediatrics, Cardiac, Hospitals, Healthcare
Education
Case Western Reserve University 2004 — 2007
RN, MSN, Nursing
John Carroll University 2000 — 2004
BS, Psychology
Optum Global Solutions January 2012 - Present
OptumHealth August 2010 - January 2012
Medica March 2007 - October 2009
Medica November 2002 - March 2007
Medica September 1998 - December 2001
Medica December 1992 - September 1998
Diversified Phamaceutical Services 1991 - 1992
Skills
Process Improvement, Operations Management, Leadership, Cross-functional Team..., Business Process..., Account Management, Training, Management, Managed Care, Sales, Customer Service, Budgets, Healthcare, Access, Employee Benefits, Health Insurance, Insurance
Education
Chippewa Valley Technical College 1985 — 1987
Associate Degree, Hospitality Management
Normandale Community College
University of Wisconsin-Eau Claire
Optum Global Solutions May 2015 - Present
Minnesota School of Business December 2013 - Present
Kelly Mitchell Group September 2014 - May 2015
Amcom Software February 2014 - August 2014
Elkay Manufacturing April 2011 - February 2014
Medallion Cabinetry October 2007 - April 2011
TruStone Financial January 2005 - October 2007
Skills
Negotiation, Business Strategy, Risk Management, Cross-functional Team..., Outlook, Account Management, Leadership, Value Stream Mapping, ERP, Project Management, Business Process..., Data Analysis, Management, Business Analysis, Business Process, Training, Integration, Strategy, Leadership Development, Process Engineering, Team Leadership, Analysis, Access
Education
Capella University
Doctor of Business Administration, Business Intelligence
Concordia University-St. Paul
Bachelor of Arts (B.A.), Organizational Management and Communication
Keller Graduate School of Management of DeVry University
Master of Information Systems Management, Management Information Systems, General
Normandale Community College
Associate of Arts (A.A.), Accounting and Philosophy
Optum Global Solutions January 2014 - Present
Skills
Consultative Selling, Insurance, Sales Management, Health Insurance, Customer Relations, Call Center, Coaching, Customer Retention, Customer Service, Selling
Education
SUNY Oswego
Denver Public Schools September 2014 - Present
Optum Global Solutions September 2013 - January 2015
Arapahoe County Government October 2003 - July 2013
Skills
Event Planning, Coaching, Public Relations, Customer Service, Social Media, Nonprofits, PowerPoint, Strategic Planning, Fundraising, Event Management, Public Speaking, Program Development, Sports Management
Education
Regis University 2001 — 2006
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General, 3.2
California Baptist University 1989 — 1991
Liberal Arts and Sciences/Liberal Studies, 2.8
Optum Global Solutions
Skills
Community Outreach, Public Speaking, Program Development, Teaching, Volunteer Management, Coaching, Leadership Development, Research, Event Planning, Team Building, Psychology, Healthcare, Workshop Facilitation, Staff Development, Customer Service, Leadership, Public Relations, Psychotherapy
Education
University of Illinois at Chicago 1983 — 1987
MA, Psychology
University of Illinois at Chicago 1965 — 1973
Master of Arts (M.A.), Psychology, A
Mather
Optum Global Solutions August 2015 - Present
Graceworks Lutheran Services August 2012 - August 2015
DHL April 1995 - August 2009
Skills
Supply Chain, Warehousing, ICD-9-CM, alphabetic filing, medical coding, Medical Coding, Operational Excellence, Healthcare, HIPAA, Healthcare Management, Distributed Team..., Microsoft Excel, Software Documentation, Team Building, Medical Terminology, Healthcare Information..., Data Entry, Microsoft Word, Process Improvement, Outlook, Forwarding, JIT, Management, Operations Management, Supply Chain Consulting
Education
New Horizons 2011 — 2012
Certified Professional Coder, Medical Insurance Coding Specialist/Coder
Southern State Community College 1994 — 2001
Associate of Science (A.S.), science
Southern State Community College 1994 — 2001
Associate of Arts and Sciences (A.A.S.), Health Services/Allied Health/Health Sciences, General
Optum Global Solutions 2012 - Present
Skills
Customer Service, Management, Customer Satisfaction, Team Management, Project Management, Leadership
Education
Strayer University 2010 — 2016
Bachelor of Business Administration (B.B.A.), Business, Management, Marketing, and Related Support Services
Strayer University 2010 — 2016
Bachelor of Business Administration (B.B.A.), Business, Management, Marketing, and Related Support Services
Optum Global Solutions August 2011 - Present
Education
University of Louisville
Bachelor of Science (B.S.), Criminal Justice/Law Enforcement Administration
Optum Global Solutions July 2015 - Present
Roper St. Francis Healthcare January 2013 - Present
Roper St. Francis Healthcare August 2007 - Present
Roper St. Francis September 2014 - July 2015
Blue Cross and Blue Shield of Georgia June 1997 - March 1999
Blue Cross and Blue Shield of Georgia April 1996 - June 1997
Blue Cross and Blue Shield of Georgia March 1995 - April 1996
Skills
Medicare, Managed Care, Market Planning, Health Insurance, Appointment Scheduling, Marketing Communications, Editing, Website Promotion
Education
North Georgia College and State University 1983 — 1987
Bachelor of Business Administration (B.B.A.), Marketing and Management
Optum Global Solutions July 2015 - Present
Home Depot February 2012 - June 2012
Branding Iron Liquor May 2010 - May 2011
Dominion Plastics April 1997 - May 2010
Papa John's June 2006 - May 2007
Yancy's Food Service June 2004 - May 2005
Center Partners June 2001 - November 2003
Domino's Pizza September 1997 - June 2001
Education
Colorado State University 1991 — 1996
History
Optum Global Solutions July 2015 - Present
UnitedHealth Group October 2013 - Present
Avesis August 2012 - October 2013
XLHealth July 2007 - August 2012
Skills
Microsoft Excel, Microsoft Word, SQL, Healthcare, SharePoint, Visio, Data Analysis, Managed Care, Analysis, Business Analysis, Process Improvement
Education
University of Maryland Baltimore County 2003 — 2006
Bachelor's degree, Financial Economics
Optum Global Solutions June 2015 - Present
UnitedHealth Group November 2013 - Present
UnitedHealth Group July 2013 - November 2013
UnitedHealth Group June 2012 - August 2012
Skills
Analysis, Strategic Financial..., Process Improvement, Financial Analysis
Education
Central Connecticut State University
Bachelor of Science (BS), Finance
Optum Global Solutions July 2015 - Present
Roswell Park Cancer Institute June 2003 - July 2015
Skills
Nursing, Clinical Research, Critical Care, Hospitals, EMR, Inpatient, ACLS, BLS, Healthcare, Healthcare Management, Acute Care, Medical/Surgical
Education
University at Buffalo
Master’s Degree, Nursing Science
Optum Global Solutions July 2015 - Present
Walmart April 2014 - October 2014
Dish Network April 2013 - April 2014
Verizon Wireless May 2008 - September 2009
iQor September 2008 - May 2009
Skills
Customer Service, Customer Satisfaction, Training, Microsoft Office, Sales, PowerPoint, Inventory Management, Customer Experience
Education
University of Phoenix 2011 — 2012
Psychology
highland high school 2004 — 2008
High School, General Studies
Optum Global Solutions September 2014 - July 2015
Education
Augsburg College 2015 — 2019
Computer Science
saint louis park high school 2011 — 2015