Pink Shell Beach Resort & Spa
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Pink Shell Beach Resort & Spa Employees
GFYS Investments. February 2011 - Present
Mayfair Hotel and Spa December 2006 - April 2010
Pink Shell Beach Resort & Spa July 2004 - October 2006
Ocean Point Beach Resort & Spa March 2002 - September 2004
Radisson Hotel Berkeley Marina July 1997 - March 2002
Berkeley Marriott November 1991 - July 1997
Beachwood Marriott October 1990 - October 1991
Buffalo Marriott July 1989 - September 1990
Whitehall and Tremont Hotels January 1989 - June 1989
Orlando Marriott and Orlando Airport Marriott January 1988 - December 1988
Skills
Resorts, Hospitality Management, Hotels, Hotel Management, Revenue Analysis, Pre-opening, Hospitality Industry, Hospitality, Management Consulting, Critical Thinking, Food & Beverage, Budgets, Yield Management, Front Office, Property Management..., Leadership, Rooms Division, Management, Sales, Micros, Opening Hotels, Tourism, Convention Services, Restaurants, OnQ, Lodging, Fine Dining, Marketing, Guest Service Management, Meeting Planning, Pre-opening experience, Catering, Leisure, Restaurant Management, Opera, Menu Development, Rooms Division..., Hotel Booking, Guest Recovery, Boutique Hotels, Concierge Services
Education
Cornell University
Bachelor of Science, School of Hotel Administration
Plaza Resort & Spa July 2015 - Present
Boykin Management Company July 2015 - Present
Lighthouse Key Resort and Spa October 2013 - July 2015
Boykin Management Company October 2013 - July 2015
Pink Shell Beach Resort & Spa September 2011 - October 2013
Country Inns & Suites - Sanibel Gateway June 2009 - September 2011
Boykin Management Company June 2009 - September 2011
Shell Point Retirement Community June 2007 - June 2009
Salvation Army January 2002 - June 2006
Skills
Hospitality, Customer Service, Hotels, Budgets, Team Building, Event Planning, Strategic Planning, Public Speaking, Negotiation, Leadership Development, Event Management, Training, Organizational..., Leadership, Performance Management, Hospitality Industry, Hospitality Management, Food & Beverage, Hotel Management, Management, Social Media Marketing, Sales, Customer Satisfaction, Front Office, Marketing, Meeting Planning, Resorts, Tourism, Fundraising, Public Relations, Employee Relations, Revenue Analysis, Pre-opening
Education
Florida Gulf Coast University 2006 — 2008
M.P.A., Environmental Policy
University of Florida 1999 — 2001
B.A., Religion
Missouri Historical Society May 2013 - Present
Internet Public Library May 2011 - Present
United Health Group May 2009 - Present
Missouri Historical Society December 2011 - April 2012
Pink Shell Beach Resort & Spa October 2007 - September 2008
Southwest Florida College October 2006 - November 2007
Adam's Mark Hotels & Resorts 2000 - 2003
Skills
CSS, HTML, JavaScript, Microsoft Office, Mac, Linux, Typing at 57 wpm, AACR2, MARC 21, Dewey Decimal System, Library of Congress..., Reference Interview, Database Searching, Archives, QR Codes
Education
University of Illinois at Urbana-Champaign 2010 — 2012
Master of Science in Library & Information Science (MLIS)
Southern Illinois University, Edwardsville 1998 — 2003
Bachelor of Science (B.S.), Business Administration and Management, General
Alton High School
The Westin Cape Coral Resort at Marina Village January 2015 - Present
The Westin Cape Coral Resort at Marina Village December 2013 - Present
The Westin Cape Coral Resort at Marina Village December 2012 - Present
SunStream Inc. @ The Resort at MarinaVillage January 2012 - December 2012
Pink Shell Beach Resort & Spa August 1991 - May 1996
Skills
Hotels, Resorts
Education
Edison Community College
Hospitality Management
Naples Grande Beach Resort February 2015 - Present
South Seas Island Resort September 2012 - February 2015
Sanibel Harbour Marriott Resort & Spa March 2005 - October 2012
Pink Shell Beach Resort & Spa 2003 - 2005
South Seas Resort 2000 - 2003
Sundial Beach Resort 1998 - 2000
Skills
Resorts, Hospitality Management, Hotels, Hospitality, Meeting Planning, Hotel Management, Hospitality Industry, Revenue Analysis, Sales, Food & Beverage, Tourism, Marketing, Banquets, Front Office, Catering, Yield Management, Contract Negotiation
Education
East Carolina University 1987 — 1992
Bachelor of Science (B.S.), Leisure System Studies
Harnett Central High School
eLease 2015 - Present
Hilton San Diego Bayfront August 2014 - March 2015
Embassy Suites Lake Buena Vista South June 2012 - June 2014
Embassy Suites Altamonte Springs April 2007 - May 2012
Hilton Garden Inn Orlando International Drive South 2007 - 2007
Pink Shell Beach Resort & Spa 2003 - 2005
Skills
Food & Beverage, Resorts, Hospitality Management, Hotel Management, Revenue Analysis, Hotels, Front Office, OnQ, Front Office Management, Human Resources, Finance, Internal Controls, Pre-opening, Guest Service Management, Rooms Division, Property Management..., Rooms Division..., Yield Management, Micros, Hospitality Industry, Opening Hotels, Pre-opening experience
Education
Florida Gulf Coast University 2003 — 2005
Resort and Hospitality Management, Hospitality
St. Ignatius High School 1997 — 2001
High School Diploma
MT Business Technologies November 2013 - Present
MT Business Technologies May 2005 - October 2013
MT Business Technologies February 1996 - April 2005
Pink Shell Beach Resort & Spa May 1991 - May 1995
Skills
Managed Print Services, Solution Selling, New Business Development, Document Management, Account Management, B2B, Document Imaging, Lead Generation, Human Resources, Marketing Communications, Staff Development, Strategic Thinking, Event Planning, Customer Service, Business Development, Training, Management
Education
University of New Hampshire 1987 — 1991
Bachelors, Recreation Management & Tourism
The Hotel Zamora December 2013 - Present
Coastal Hotel Group August 2012 - July 2013
Grand Heritage Hotel Group February 2010 - August 2012
Mayfair Hotel & Spa July 2007 - May 2010
Pink Shell Beach Resort & Spa March 2002 - July 2007
Sonesta Hotels July 2000 - March 2002
Hyatt Hotels & Resorts January 1986 - July 2000
Skills
Hotels, Revenue Analysis, Hospitality, Food, Budgets, Team Building, Hotel Management, Hospitality Management, Hospitality Industry, Pre-opening, Yield Management, Menu Development, Pre-opening experience, Food, Lodging, Cuisine, Banquets, Leadership, Food & Beverage, Rooms Division, Luxury, Front Office, Customer Service, Resorts, Catering, Management, Leisure, Forecasting, Micros, Customer Satisfaction, Property Management..., Tourism, Opening Hotels, Restaurants, Opera, Sales, Cost Control
Education
University of Kansas - Graduate School of Business 1982 — 1986
Leadership Capital Group September 2010 - Present
NameSure April 2010 - September 2010
Quadrant Information Services October 2006 - March 2010
Pink Shell Beach Resort & Spa September 2005 - December 2005
Education
Universidad Católica de Costa Rica 'Anselmo Llorente y Lafuente' 2006 — 2009
BA, Business Administration
Resort Harbour Properties LLC May 2014 - Present
The Boulevard Inn & Bistro June 2013 - April 2014
Sanibel Harbour Marriott Resort & Spa December 2012 - April 2013
SunStream Inc. May 2012 - November 2012
The Walt Disney World College Program January 2012 - May 2012
Pink Shell Beach Resort & Spa March 2010 - December 2010
Lake Michigan Holiday Hotel LLC (Holiday Inn Express) May 2007 - August 2009
Skills
Customer Engagement, Customer Service, Tourism, Sales, Hospitality Management, Property Management..., Hotels, Customer Satisfaction, Management, POS, Marketing, Microsoft Office, Hospitality, Food, Hospitality Industry, Rooms Division
Education
Florida Gulf Coast University 2009 — 2012
Bachelors, Resort and Hospitality Management
Lake Michigan College 2007 — 2009
Associate, Hospitality and Tourism Management
Pink Shell Beach Resort & Spa November 2011 - Present
Gulfshore Life Magazine 2000 - 2002
Cape Coral Daily Breeze 1989 - 1998
Skills
Hotels, Resorts, Hotel Management, Hospitality Management, Pre-opening, Hospitality Industry, Front Office, Hospitality, Revenue Analysis, Rooms Division, Food & Beverage, Banquets, Tourism, Leisure, Meeting Planning
Education
St. Francis Xavier University
Wroxall Abbey, England
Associate of Arts (A.A.)