Qwest/CenturyLink Company
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Qwest/CenturyLink Employees
Hokulia Shave Ice Franchising September 2012 - Present
Qwest/Centurylink June 2007 - September 2012
Magleby’s Fresh June 2006 - July 2007
Ruby River Steakhouse December 2005 - June 2006
The Church of Jesus Christ of Latter-day Saints August 2003 - August 2005
Copeland's Sports September 2001 - June 2003
Skills
Customer Satisfaction, Microsoft Office, Customer Service, Sales Management, Customer Relations, SAP, Excel, Word, Team Building, Account Management, Microsoft Excel, Salesforce.com, Time Management, Microsoft Word, Sales, Leadership, Contract Negotiation, Sales Operations, Customer Retention, Management
Education
Brigham Young University 2005 — 2011
Bachelor's degree, Spanish Language and Literature
Brigham Young University 2005 — 2010
Spanish, Spanish, Business
Property Management April 2001 - Present
Volunteer June 2012 - Present
All April 2012 - Present
Montana-Dakota Utilities Co. August 2013 - Present
Qwest/Centurylink May 2001 - April 2012
Skills
Situational Leadership, Human Resources, New Hire Orientations, Performance Management, Organizational..., Leadership Development, Employee Training, Employee Recognition, Conflict Resolution, Career Development, Leadership, Sales, Customer Service, Customer Support, Social Media, HOA
Education
University of Iowa 2006 — 2007
Certification, Labor Fundamentals
University of Houston 1999 — 1999
General, Marketing
Boise High School 1980 — 1982
General, General Studies
Integra Telecom April 2013 - February 2014
Qwest/CenturyLink March 2011 - July 2011
Qwest Communications June 2007 - February 2011
Qwest Business Markets Group July 2004 - May 2007
Qwest Wireless 1998 - 2002
Skills
Account Management, Adobe Professional, B2B Marketing, Channel Optimization, Co-location, Competitive Analysis, Contact Centers, Copywriting, Cross-Function Team..., Customer Aquisition, Customer Experience..., Customer Loyalty..., Customer Retention, Customer Service..., Direct Marketing, Direct Sales, Distribution Strategies, Field Marketing, Go-to-market Strategy, Human Factors Analysis, Industry Analysis, Integrated Marketing, Lead Generation, Leadership, Managed Services, Market Research, Marketing, Marketing Communications, Marketing Management, Marketing Strategy, Microsoft Office 2007, Mobile Devices, Multi-Channel Marketing, Partner Management, Positioning, Product Lifecycle..., Product Marketing, SaaS, Salesforce.com, Segmentation, Service Provider..., SIP Trunking, Solution Selling, Supervisory Experience, Telecommunications, Unified Communications, VoIP, Wireless, Multi-channel Marketing, Sales Operations
Education
University of Phoenix 1995 — 1996
12 credit hours, Business Administration and Management, General, 3.7
National Laser Institute 2012 — 2012
Laser Technician, Medical Aesthetics, Certified Medical Aesthetic Laser Tech
Red Rocks Community College 1992 — 1994
36 credit hours, Business Administration and Management, General, 3.7
TEC INTEGRATION December 2014 - Present
Qwest/CenturyLink April 1984 - May 2012
Skills
Strategy, Lead Generation, Marketing Strategy, Marketing, New Business Development, Strategic Partnerships, Account Management, Business Development, Leadership
Education
Northern Illinois University 1972 — 1974
Bachelor's degree, Business and Education
CenturyLink November 2011 - Present
Qwest/CenturyLink May 2007 - November 2011
Qwest Communications May 2006 - May 2007
Academic Retention Services January 2004 - May 2007
Real Estate Partners May 2005 - August 2005
Skills
Project Management, Event Planning, Program Development, Vendor Relationships, Data Analysis, Leadership, Strategic Planning, Marketing, Product Management, Product Marketing, Marketing Communications, Competitive Analysis, Cross-functional Team..., Strategic Partnerships, Marketing Management, Telecommunications, Salesforce.com, Management
Education
University of Missouri-Columbia 2004 — 2008
Strategic Communications (Marketing, PR, Communications, Advertising)
Progrexion January 2012 - Present
Qwest/Centurylink February 2003 - January 2012
Air Liquide America October 1989 - August 2002
Skills
Training, Sales, Management, Call Centers, CRM, Recruiting, Sales Management, Coaching, B2B, Leadership, FDA, Customer Retention, Customer Satisfaction, Lead Generation, Budgets, Inventory Management, Customer Experience, Customer Service, Telecommunications, Employee Engagement, Team Leadership, Team Building, Call Center, Team Management
Education
Idaho State University 1986 — 1989
Qwest/CenturyLink 2005 - Present
Qwest 1996 - Present
MCI 1985 - 1996
Skills
Co-location, WAN, Managed Services, MPLS, SIP, Unified Communications, VoIP, Ethernet, Long Distance, SIP Trunking, Telecommunications, Sales Process, Wireless, Cloud Computing, Telephony
Education
Marquette University 1968 — 1970
MA, Literature
Saint Mary's University of Minnesota 1964 — 1968
BA, Literature
CenturyLink May 2002 - March 2012
QWEST/Centurylink June 1991 - April 2002
Skills
Sales & Presentation..., Extensive Customer..., Excellent..., Outstanding Team Player, Project Management, Outstanding People &..., Managerial Skills, Self-starter, Highly Motivated, Responsible/Ownership, Energetic, assertive &..., Team Building, Sales, Process Improvement, Account Management, Vendor Management, Cross-functional Team..., Customer Service, Training, Performance Management, Strategic Planning, Process Scheduler, Budgets, Customer Experience, Sales Operations, Microsoft Excel, Time Management, Teamwork, Call Centers
Education
Computer Skills Institute, Phoenix, AZ 2013 — 2013
Certificate of Completion in Microsoft Office 2010 / Medical Support Specialist Certification, 4/13
Phoenix College
AA, Business Administration
Rio Salado College
Frontier Communications May 2015 - Present
General Dynamics Wireless services April 2014 - October 2014
Overland contracting September 2013 - February 2014
Overland Contacting April 2012 - September 2013
RJE Telecom March 2011 - September 2011
Qwest/Centurylink April 2001 - July 2010
Skills
Project Management, Telecommunications, Program Management, Management, Project Planning, Optical Fiber, Construction Management, Construction, Vendor Management, Process Improvement, SDLC, Team Leadership
Education
Hennepin Technical College
Global Communications LLC September 2002 - Present
Qwest/Centurylink January 2001 - May 2002
U S WEST August 1984 - December 2001
Norstan 1983 - 1984
Skills
SIP Trunking, Wireless, Solution Selling, MPLS, Managed Services, Telecommunications, Unified Communications, VoIP, IP, Account Management, Cloud Computing, Project Management, DWDM, Managed Hosting, Disaster Recovery, Strategic Partnerships, Selling, Cisco Technologies, WAN, Data Center, Vendor Management, Call Centers, Sales Operations, Sales, Networking, Sales Process, Telephony, Management, Leadership, Professional Services, Business Intelligence, Network Design, SaaS, Salesforce.com, Security, Marketing, Direct Sales, Co-location, Mobile Devices, Strategic Planning, Enterprise Software
Education
Drake University
Bachelor of Science in Business Administration, Business Administration and Management, General
University of Northern Iowa
Accounting and Computer Science
Dowling High School
Evolent May 2015 - Present
Evolent Health May 2015 - Present
Kaiser Permanente September 2013 - February 2015
Whole Foods Market April 2013 - September 2013
Ceregenics, Inc October 2011 - December 2012
Qwest/CenturyLInk July 2004 - September 2011
Dex Media/Qwest Dex - Denver 2003 - 2004
Skills
Microsoft SQL Server, Oracle SQL, SAP/BPC, SQL, Business Intelligence, Oracle, Requirements Analysis, Visual Basic for..., Essbase, Integration, Data Warehousing, Databases, Analysis, Data Modeling, Business Analysis, Vendor Management, Process Improvement, Business Process, Project Management, Management
Education
Regis University 1998 — 2001
Masters, IT/Database technologies
University of Colorado Boulder 1971 — 1975
BA, Molecular Biology, Chemistry
Apex Systems (on site at Jeppesen) July 2015 - Present
Mercury Payment Systems July 2013 - July 2015
on personal sabbatical September 2012 - June 2013
Qwest/CenturyLink May 1998 - January 2012
Qwest Communications May 1998 - January 2012
Corporate Express October 1996 - May 1998
Life Partners Group 1994 - 1996
Shell Oil February 1989 - August 1994
Skills
Cisco Technologies, CCNA, Network Engineering, LAN-WAN, BGP, Cisco IOS, OSPF, Juniper, Networking, Wireless, VoIP, Troubleshooting, TCP/IP, Cisco Nexus, EIGRP, WAN, Network Design, Disaster Recovery, Virtualization, Data Center, Cisco Routers, Network Architecture, Unix, Routing, IP, Cisco Certified, Juniper Technologies
Education
University of Denver 1995 — 1998
Masters, Telecommunications
University of Colorado Boulder 1984 — 1989
BS, Finance
CenturyLink Communications May 2014 - Present
Verizon Enterprise Solutions 2013 - 2014
Qwest/CenturyLink 2007 - 2013
MX Logic 2005 - 2007
MCI October 1997 - February 2005
ICN May 1995 - October 1997
Random Access August 1994 - February 1995
GTE Vantage Solutions May 1990 - July 1994
Forrest Ford Consultants April 1988 - February 1990
Skills
Solution Selling, Enterprise Software, Cloud Computing, Salesforce.com, SaaS, Data Center, Account Management, Direct Sales, Sales Process, Managed Services, Strategic Sales, CPE, Leadership, Key Account..., Strategic Partnerships, Networking
Education
College of Business
Bachelor of Business Administration (BBA), Business Administration and Management, General
University of Central Oklahoma
Emerson Institute, Oklahoma City University
Optiv Inc June 2014 - Present
Time Warner Cable July 2013 - December 2013
Qwest/CenturyLink June 2008 - February 2013
Xcel Energy January 2007 - February 2008
Visa May 2006 - December 2006
IBM March 2002 - July 2005
IBM Global Services May 2000 - March 2002
IBM Global Services February 1998 - May 2000
Quantum October 1995 - January 1998
Radius 1994 - 1995
Skills
PMP, Certified Project..., Program Management, Vendor Management, PMO, SDLC, Telecommunications, Project Portfolio..., Project Management, Requirements Analysis, Integration, Business Analysis, Process Improvement, Cross-functional Team..., IT Strategy, Project Delivery, Visio, Organizational..., Business Process..., Business Transformation, Business Intelligence, Project Planning, Budgeting, Process Integration, Strategic Planning, Team Leadership, Servers, Team Building, Change Management, Service Delivery, Information Security, Software Project..., Budgets, Agile Project Management, Testing, Security, Agile Methodologies, Leadership, Resource Management
Education
Regis University 2010 — 2012
Master of Science (M.S.), Organization Leadership
San Jose State University 1989 — 1993
Bachelor of Arts (B.A.), Advertising
De Anza College 1986 — 1989
AA, General Education
North Tahoe High School 1982 — 1986
Qwest/CenturyLink 2007 - Present
Qwest March 2004 - July 2007
Qwest March 2004 - July 2007
Skills
Process Improvement, Business Requirements, Telecommunications, Cloud Computing, VoIP, Vendor Management, PMP, SDLC, Business Analysis, Requirements Analysis, Visio, Management, Program Management, Business Process..., Software Project..., Integration, Agile Methodologies
Education
Temple University 1999 — 2004
Bachelor of Business Administration (BBA), Management Information Systems, General
Temple University - Fox School of Business and Management 1999 — 2004
Bachelor of Business Administration, Management Information Systems
CenturyLink October 2013 - Present
CenturyLink December 2011 - October 2013
Qwest/CenturyLink January 2006 - January 2011
Qwest July 2002 - January 2006
Denver Post January 1998 - January 2001
Skills
Incentive Programs, Deferred Compensation, Compensation & Benefit, Employee Benefits, Market Pricing, Applicant Tracking..., Performance Management, Onboarding, Employee Engagement, Human Resources, Organizational..., Talent Management, Legal Compliance, Sales Compensation, Metrics, Analytics, Compensation, Data Analysis, Personnel Management
Education
University of Colorado Denver 2013 — 2016
Master of Business Administration (M.B.A.), with a specialization in Business Analytics
Trinity University 1995 — 1997
B.A., Philosophy
Baylor University 1993 — 1994
CenturyLink April 2015 - Present
CenturyLink August 2013 - Present
CenturyLink September 1999 - August 2013
Qwest/CenturyLink September 1999 - June 2004
AT&T Local Services (Formerly TCG) May 1997 - September 1999
Skills
Telecommunications, Process Development, Root Cause Analysis, Process Improvement, Quality Management, Problem Solving, Continuous Improvement, Process Simulation, Vendor Management, Networking, Troubleshooting, Project Management, Data Center, Management, Ethernet, VoIP, Analysis, Software Documentation, Cross-functional Team..., IP, Wireless
Education
University of Denver 1997 — 1999
MS, Telecommunications
University of Nebraska-Lincoln 1985 — 1988
BA, Poli Sci and English
Marketing Contract Services November 2013 - Present
HNSSports November 2012 - November 2013
Destination by Design August 2012 - November 2012
Qwest/CenturyLink February 2001 - March 2012
MCI 1985 - 1994
Education
Miami University
BS International Studies, Western European Studies
Qwest/Centurylink September 2003 - May 2014
Hewlett Packard Consulting 2000 - August 2003
American Management Systems (AMS) June 1997 - November 2000
Skills
Agile Methodologies, Automation, Business Analysis, Cross-functional Team..., Integration, Leadership, Program Management, Quality Assurance, Quality Center, Requirements Analysis, SDLC, SOA, SQL, Software Development, Software Project..., Software Quality..., System Testing, Telecommunications, Test Automation, Test Planning, Testing, Unix, User Acceptance Testing, VoIP
Education
University of Colorado Boulder 1993 — 1997
BS, Information Systems
Qwest/CenturyLink August 2000 - Present
tw telecom, inc. June 1998 - August 2000
NY Tel/NYNEX/Bell atlantic/Verizon June 1987 - June 1998
Skills
Telecommunications, Metro Ethernet, VoIP, Optical Fiber, Systems Engineering, DWDM, MPLS, IP, SIP, Ethernet, Wireless, Network Design, Program Management, Sales Engineering, Project Management, Telephony, Cellular Communications, Troubleshooting, Computer Network..., Data Center, T1
Education
College Of Aeronautics
Associate of Arts and Sciences (AAS), Aerospace, Aeronautical and Astronautical Engineering
NYIT
Bachelor of Engineering (BE), Electro/mechanical Computer engineering Tech
Pace University
Master of Business Administration (MBA)
Telecommunication March 2012 - Present
Job Seeker June 2012 - June 2012
TBD March 2012 - March 2012
Qwest/Centurylink 2002 - 2012
Worldcom September 1995 - March 2001
Skills
T1, Telecommunications, Long Distance, Telephony, VoIP, IP, Private Line, MPLS, Frame Relay, PRI, Ethernet, Provisioning, SIP Trunking
Education
New Hampshire Technical Institute
Associates, Dental
Southern New Hampshire University
CenturyLink December 1999 - Present
qwest/centurylink 1996 - 1999
qwest/centurylink 1992 - 1996
Education
University of Phoenix-Colorado Campus 1994 — 1996
Associate's degree, Telecommunications Technology/Technician
Saginaw Valley State University 1976 — 1985
Bachelor's degree, history/literature
Qwest/CenturyLink May 1996 - Present
Education
Colorado State University 1992 — 1996
Electrical and Electronics Engineering