TCA Consulting Group, Inc.
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TCA Consulting Group, Inc. Employees
Terrie O'Connor Realtors March 2014 - Present
Coldwell Banker January 2012 - March 2014
MediaBank July 2010 - September 2011
DIRECTOR OF CALL CENTER SERVICES MediaBank July 2010 - September 2011
TCA Consulting Group, Inc. October 2006 - July 2010
Ernst & Young August 2004 - September 2006
CheckFree Investment Services 2002 - 2004
TransactPlus, Inc. (JP Morgan subsidary) January 2000 - January 2002
Easylink Services (Mail.com) 1998 - 2000
Skills
Software, Vendor Management, Troubleshooting, Call Center, Recruiting, Real Estate Sales and...
Education
University of Rhode Island
William Paterson University
Bachelor of Arts, English
William Paterson University of New Jersey
BA, English
Anthem September 2014 - Present
Pitney Bowes Management Services July 2009 - August 2014
TCA Consulting Group, Inc. January 2008 - July 2009
Skills
Bookkeeping, 16 years Customer..., Answering Phones, Typing 50 wpm, Positive Team Player, Microsoft Office, File Management, Clerical Skills, Mail Sorting, Telephone Skills, Customer Service, Fax, Filing, Data Entry, Call Centers, Outlook, Teamwork, Documentation
Education
Robert Morris University 2001 — 2003
Bachelor of Applied Science (B.A.Sc.), Computer Systems Networking and Telecommunications
Environmental Data Resources October 2014 - January 2015
Environmental Data Resources February 2012 - October 2014
Environmental Data Resources March 2007 - February 2012
Mortgage Lenders Network October 2004 - January 2007
Howard Systems March 2004 - October 2004
Adecco August 2002 - March 2004
TCA Consulting Group, Inc. July 2001 - December 2001
CSC - Computer Sciences Corporation May 2000 - March 2001
Skills
VB.NET, Microsoft SQL Server, SQL, ASP.NET, XML, Visual Basic, Web Applications, Visual Studio, JavaScript, Web Services, Web Development, Databases, C#, Crystal Reports, Access, HTML, WCF Services, jQuery, JIRA, Confluence, SDLC, AJAX, VBScript, JSON, PHP, Xamarin Platform, Android SDK, Office 2013, Visio 2013, ASP.NET Web API
Education
Central Connecticut State University 1997 — 2000
Bachelor of Science, Management Information Systems
Fanatics, Inc. May 2015 - Present
Fanatics, Inc. September 2012 - May 2015
Fanatics, Inc. April 2006 - September 2012
Acosta Sales & Marketing 2001 - 2006
Crowley Maritime 2000 - 2001
TCA Consulting Group, Inc. 1999 - 2000
TCA Consulting Group, Inc. 1999 - 2000
CSX Transportation 1998 - 1999
Skills
Microsoft Exchange, Active Directory, Amazon Web Services..., VMware, Linux, Postfix, Cloud Computing, DNS, Windows Server, Disaster Recovery, SharePoint, SAN, Group Policy, Powershell, Infrastructure, Dell PowerEdge Servers, Backup Exec, EMC Storage, ITIL, vSphere, Webmin, Lync Server 2010, DNS management, CentOS, Bash, Enterprise Architecture, PCI DSS, Email Migration, MailScanner, Compellent, Bind, Debian, Tape Libraries, Microsoft Dynamics, Office Communications..., Tealeaf, Spamassassin, CommVault, Veeam, Navisphere, Dovecot, Email Encryption, Kaspersky Antivirus, Dell PowerVault, Federation, British, Forefront Identity..., Forefront Threat..., Quest Archive Manager, Identity Federation
Education
University of Arkansas at Fayetteville 1991 — 1995
Bachelor's degree, Psychology
Springdale High School 1989 — 1991
Nephcure Kidney International. February 2015 - Present
Smashing Golf & Tennis 2009 - Present
GiGi’s Playhouse Down Syndrome Achievement Centers, National Office June 2014 - February 2015
Cook Street Consulting Group January 2013 - June 2014
Consultant Project Manager January 2000 - June 2014
Conscious Action Network 2013 - February 2014
Non-profit Organization 2003 - 2006
MMDC Ltd December 2000 - December 2003
TCA Consulting Group, Inc. 1997 - 2000
Royal Bank of Scotland 1993 - 1997
Skills
Start-ups, Executive Management, Public Speaking, Coaching, Program Management, Non-profits, Man-management, Customer Relations, Mentoring, Strategic Planning, Management Consulting, Business Strategy, Team Building, Social Media Marketing, Business Planning, Fundraising, Social Media, Online Marketing, Process Improvement, Planning, Event Management, Strategy Development, Social Networking, Customer Service, Strategy, New Business Development, Public Relations, Recruiting, Blogging, Entrepreneurship, Management, Account Management, Nonprofits, Leadership, Marketing, Marketing Strategy, Business Development, Consulting, CRM, Project Management, Sales, Marketing Communications, Finance, Event Planning, Budgets, Strategic Partnerships, Sales Management, Leadership Development
Education
Durham University 1995 — 2000
MBA, Business
Northern Illinois University - College of Business 1981 — 1985
BS, Business - Finance, Economics
WWHS 1978 — 1985
Eversource Energy February 2012 - Present
TCA Consulting Group, Inc. 2009 - December 2011
Open Solutions January 2008 - October 2009
TCA Consulting Group, Glastonbury, Ct. 2006 - 2008
Computer Associates, Inc 2000 - 2006
Wesleyan University 1998 - 2000
Aetna Professional Mgmt Corporation (Division of Aetna) 1996 - 1998
Skills
Program Management, Project Management, Change Management, Business Process..., Process Improvement, Business Process, Analysis, Training, Software Documentation, Vendor Management
Education
Central Connecticut State University
Bachelors of Science, Education
TCA Consulting Group, Inc. March 2015 - Present
Sweetpea Foods ToGo, Inc. February 2014 - March 2015
LegalZoom February 2012 - April 2013
LegalZoom June 2010 - February 2012
Manuscript Rx June 2005 - May 2009
Skills
Exceptional..., Sales, Salesforce.com, CRM databases, Microsoft Office..., Intermediate software..., Typing WPM is 70, Completed..., Comfortable with..., Customer Service, Telecommunications, Microsoft Office, Outlook, Management, Coaching, Start-ups, Training, Public Speaking, Marketing, Leadership, PowerPoint
Education
Central Connecticut State University 2005 — 2009
Bachelor of Arts (B.A.), Psychology, 3.8 GPA in Honors Program courses
Central Connecticut State University
Bachelor's degree, Psychology
Associates for Training and Development October 2012 - Present
The Workplace Inc August 2010 - September 2012
TCA Consulting Group, Inc. September 2007 - June 2010
Education
University of Connecticut
Bachelor’s Degree, Accounting
University of Hartford
Master of Business Administration (M.B.A.), Finance and Financial Management Services, 3.6 GPA
The Hartford March 2013 - Present
Travelers 2005 - March 2013
CASE Partners, Inc. 2001 - 2005
TCA Consulting Group, Inc. 1997 - 2001
UnitedHealthcare 1995 - 1997
Skills
Process Improvement, Insurance, Business Analysis, Vendor Management, SDLC, COBOLII, COBOL, DB2, IMS DB/DC, PHP4/5, Software Development PHP, MySQL, Endeavor, XML, Joomla, HTML, CSS, Change Control, Version Management, Microsoft Office, Self-motivated..., Deadline Oriented, Customer-focused, Test Planning, Databases, Mainframe, Requirements Gathering, SQL, SharePoint, Software Documentation, Systems Analysis, Testing, Visio
Education
UMass Dartmouth
Bachelor of Science (BS), Computer Science
Coherent Inc. September 2005 - Present
coherent 2006 - 2008
TCA Consulting Group, Inc. February 2002 - September 2005
Skills
System Center..., SCCM, Hardware, Help Desk Support, Servers, Active Directory, Technical Support
Education
Manchester Community College
Networking Magic Inc. July 2007 - Present
Perpetual Technology Solutions 2005 - 2007
Inter Space Computers 2004 - 2005
TCA Consulting Group, Inc. 2003 - 2004
Skills
Technical Support, Troubleshooting, VPN, Hardware, Networking, Information Technology, Security, Red Hat Linux, Cloud Computing, Linux, System Deployment, Network Administration, Network Design, Wireless, Windows Server, Network Security, Virtualization, Network Architecture, Project Planning, Management, Computer Network..., Active Directory, Data Recovery, Backup Solutions, Computer Repair, Computer Security, Linux System..., Ubuntu, SSL, Security Audits, Systems Engineering, System Testing, CNC Machine, Project Management, Service Coordination, Legacy Systems, Vendor Management, Technical Documentation, Mac OS, Macintosh Applications, Macintosh hardware, Network Engineering, Wireless Networking, Wireless Mesh, Redundant Systems, Live Video Streaming, Video Production, Servers
Education
University of Phoenix 2003 — 2005
B.A., e-Biz
Brandon High School 1994 — 1997
High School Diploma, Technology
Dale Carnegie
Effective Communications & Human Relations
Southwest Florida College
A.S., Associate in Science Degree - Microsoft Network Engineer
Greater Hartford area August 2011 - Present
United Heath Group March 2004 - July 2010
TCA Consulting Group, Inc. 1996 - 2002
WellPoint 1995 - 2001
Travelers 1981 - 1985
Skills
Software Development, Microsoft SQL Server, SQL, .NET, SDLC, Agile Methodologies, XML, Optim Data Privacy, Optim Discovery, Oracle Database, IBM AIX, UDB/LUW
Education
Central Connecticut State University 1998 — 2001
Bachelor of Science (BS), Information Technology
Waterbury State Tech 1976 — 1979
Assoc, Data Processing
Aetna Oracle DBAU.S. Coast Guard2005 - 2006
TCA Consulting Group, Inc. 1997 - 2004
Education
Central Connecticut State University 1987 — 1991
TCA Consulting Group, Inc. March 2005 - Present
Education
Champlain College 2001 — 2004
The Hartford March 2013 - Present
The Hartford May 2010 - March 2013
TCA Consulting Group, Inc. June 2008 - May 2010
HD Segur Insurance April 2007 - June 2008
Liberty Mutual Insurance February 2005 - April 2007
Skills
Property & Casualty..., Marketing Strategy, Customer Service, Email Marketing, Marketing Communications, Insurance, Advertising, Social Media Marketing, Marketing, Small Business, Sales, Account Management, Salesforce.com, Direct Marketing, Lead Generation, Leadership, Management, Social Media
Education
University of Connecticut 2002 — 2004
Bachelor's degree, Marketing
The University of Connecticut 2001 — 2004
Bachelor of Business Administration (B.B.A.), Marketing/Marketing Management, General
Capital One October 2011 - Present
Capital One August 2010 - October 2011
Hamilton Beach Brands June 2006 - June 2009
TCA Consulting Group, Inc. March 2006 - May 2006
GCI Consultants at Capital One September 2005 - March 2006
CBR, Inc April 2005 - August 2005
Bunzle Extrusion Corp May 2004 - December 2004
World Access May 2000 - April 2004
Aiwa America Inc February 1993 - April 2000
Skills
Word, Excel, Visio, Microsoft Office, Teamwork, Customer Service, Problem Solving, Lotus Notes, Coaching, Mentoring, Computer Literate, EDI, Process Mapping, Documentation, AS400, Access, PowerPoint, Outlook, MS Project, Windows, Customer Relations, Research, Administration, Quickbooks, Time Management, Team Building, Data Entry, SharePoint, English, Internet Explorer, Troubleshooting, Microsoft Word, Software Documentation, Microsoft Excel, System Administration, Management, Business Process, Leadership
Education
Rockland Community College 1978 — 1980
AS, Computer Science
Cigna January 2012 - Present
Circle of Hands Foundation, Inc. 2005 - Present
TEKsystems March 2010 - December 2011
Hamilton Sundstrand 2008 - 2009
TCA Consulting Group, Inc. November 2006 - December 2007
American Customer Care 2005 - 2006
DST Output 1998 - 2004
The Sugar Company of Jamaica, Limited 1995 - 1996
Petrojam Limited 1986 - 1991
Skills
C#, C++, C, Java, Visual Basic, JavaScript, .NET, ASP.NET, Crystal Reports, Exstream Dialog, JD Edwards, SQL, SQL Server, DB2/SQL, Oracle, Visio, Microsoft Office, Erwin, Software Development, Project Management, Databases, Systems Analysis, Integration, Program Management, Testing, Microsoft Excel, SDLC, Leadership, Microsoft SQL Server
Education
University of Missouri-Columbia 1991 — 1993
BS, Industrial Engineering
College of Arts, Science, & Technology 1983 — 1986
Diploma, Mechanical Engineering
Kingston Technical High School 1981 — 1983
ULCI Certificate (G2), General Engineering
Jamaican/German Automotive School 1980 — 1983
CGLI & ULCI Certificates, Automotive Technology
St. Georges College 1973 — 1979
Diploma, Academic Studies
TCA Consulting Group, Inc. August 2006 - Present
Education
Colorado Technical University 2008 — 2010
Associates, General Science-Business Admin.
None September 2010 - Present
Lucas Group December 2011 - February 2012
TCA Consulting Group, Inc. August 2011 - October 2011
Skills
Data entry, Musical Instrument..., Microsoft Office, Indexing, Scanning, Customer Service, Public Speaking, Administrative..., Microsoft Excel, Outlook, Office Management, Team Building, Software Documentation, PowerPoint, Microsoft Word, Accounts Payable, 10 Key, Process Scheduler, Accounts Receivable, Coaching
Education
Clark University 1999 — 1999
Certificate, Client Server Applications and Web Development
Bay State College 1982 — 1984
Associates, Business Administration
Clarence Senior High School
National Cable Technicians March 2013 - Present
V7 Tel/Net Solutions LLC January 2012 - Present
Self-employed January 1992 - Present
Liberty Healthcare Services, Inc. July 2007 - December 2011
ING January 2006 - June 2007
Intel Corporation October 2002 - February 2006
TCA Consulting Group, Inc. January 2002 - October 2002
Aetna June 2000 - January 2002
AT&T January 2000 - June 2000
EY June 1996 - January 2000
Skills
Telecommunications, Recruiting, Training, Microsoft Office, Customer Service, Management, Healthcare, HIPAA, Microsoft Excel, Operations Management, Microsoft Word, Networking
Education
University of Phoenix 2009 — 2012
Bachelor's degree, Mental Health Counseling/Counselor