Tech Team Global
Tech Team Global List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Tech Team Global. You can filter them based on skills, years of employment, job, education, department, and prior employment.
Tech Team Global Salaries. You can even request information on how much does Tech Team Global pay if you want to. Learn about salaries, pros and cons of working for Tech Team Global directly from the past employees.
Find People by Employers You can rekindle an old relationship, reconnect with a long-lost friend, former boss, business acquaintance who might be useful in your new line of work. With our employee database, the possibilities are endless. All you have to do is type in a couple of keywords and we'll bring you the exact information you wanted!
87 Tech Team Global employees in database. Find out everything there's to know about Tech Team Global employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Tech Team Global Employees
DRI 2010 - Present
Tech Team Global 1999 - 2006
Skills
C#, XML, ASP.NET, JavaScript, AJAX, CSS, HTML, SQL, ASP.NET MVC, jQuery, Visual Studio, Database Design, ASP, .NET, PHP, C# 4.0, XHTML, Software Development, Visual C#, LINQ, Entity Framework, IIS, ADO.NET, ASP.NET AJAX, Java, Object Oriented Design, WPF, XML Schema, UML Tools, Scrum, Agile Application..., Agile Methodologies, Class Diagrams, State Diagrams, User Interface Design, Debugging Code, Troubleshooting, Object Oriented Software, Work Independently with..., Eclipse, REST, Web Services, Python, Serialization, Windows Server, Apache, Learning Quickly, AngularJS, Node.js
Education
Northwestern Michigan College
Omni Hotel at CNN Center March 2015 - Present
Omni Dallas Hotel October 2011 - March 2015
Omni Richmond Hotel April 2010 - October 2011
Omni Hotel at CNN Center February 2010 - April 2010
Omni Hotel at CNN Center May 2009 - April 2010
Tech Team Global December 2007 - May 2009
Intercontinental Hotel Buckhead July 2007 - September 2007
Intercontinental Hotel Buckhead October 2006 - July 2007
Westin Peachtree Plaza January 2006 - October 2006
Westin Peachtree Plaza January 2005 - January 2006
Skills
Hotels, Hospitality Industry, Hotel Management, Hospitality Management, Hospitality, Resorts, Meeting Planning, Food & Beverage, Catering, Convention Services, Banquets, Front Office, Pre-opening, Rooms Division, Event Management, Event Planning, Customer Service, Property Management..., Revenue Analysis, MICROS
Education
Florida Agricultural and Mechanical University 1999 — 2005
Master of Business Administration (MBA), Business Administration and Management, General
Secure-24 July 2015 - Present
Secure-24 December 2012 - July 2015
Tech Team Global January 2009 - December 2012
Tech Team Global June 2005 - January 2009
Skills
Technical Writing, Call Centers, Customer Service, Software Documentation, Laptops, Data Analysis, Disaster Recovery, IT Management, Incident Management, Integration, Leadership, Outsourcing, Troubleshooting, ITIL
Education
Kaplan University-Davenport Campus
Bachelor of Business Administration (B.B.A.)
Northwood University
WellStar Health System July 2014 - Present
Mount Carmel Health System April 2013 - June 2014
Fisher College of Business February 2011 - October 2011
Blackwell Hotel June 2010 - November 2010
Holiday Inn Worthington Ohio May 2009 - June 2010
Tech Team Global March 2008 - May 2009
Hampton Inn October 2007 - March 2008
Westin Casuarina Hotel, Casino & Spa Las Vegas April 2007 - September 2007
Westin Maui July 2005 - April 2007
Skills
Training, Human Resources, Customer Service, Management, Hotels, Microsoft Office, Microsoft Excel, PowerPoint, Microsoft Word, Team Building, Outlook, Team Leadership, Recruiting, Operations Management, Event Planning, Budgets, Customer Satisfaction, Teamwork, Strategic Planning, Coaching, Employee Relations, Time Management, Leadership
Education
Mount Carmel College 2012 — 2013
Bachelor of Applied Science (B.A.Sc.), Registered Nursing/Registered Nurse, 3.9
The Ohio State University - The Max M. Fisher College of Business 2010 — 2011
HR and Labor
University of Nevada-Las Vegas 2001 — 2005
Bachelor's degree, Hospitality Administration/Management
Edaptive Systems, LLC October 2014 - Present
Buchanan & Edwards October 2013 - August 2014
Creative Information Technology, Inc. August 2013 - October 2013
CGI Federal August 2010 - July 2013
Veridyne Inc. October 2009 - March 2010
Tech Team Global 2004 - 2010
Skills
Business Analysis, Program Management, SDLC, Requirements Analysis, SharePoint, Software Project..., Enterprise Architecture, SQL, PMP, Visio, IT Management, Integration, Agile Project Management, Cloud Computing, Systems Analysis, Microsoft SQL Server, IT Strategy, Scrum, Agile Methodologies, .NET, Software Development, Project Management, Business Intelligence, PMO
Education
University of Maryland University College 1997 — 2001
MS MIS, Management Information Systems
University of Lagos 1984 — 1988
Bachelor of Science (BSc), Geography and Regional Planning
Verizon Wireless 2011 - Present
tech team global March 2008 - October 2009
ford field July 2007 - April 2008
Skills
Customer Service, Leadership, Management, Tech-savvy, Computer-savvy, Administrative Work, Customer-focused, Customer Driven, Customer-facing, Customer Satisfaction, Great Leader, Pro-active Leader, Team-oriented, TeamPlay, Teamwork, Business-minded
Education
Everest Institute-Southfield 2008 — 2009
DIPLOMA, Computer Hardware Technology/Technician
Wayne County Community College District 2004 — 2007
Associate of Arts and Sciences (AAS), Computer and Information Systems Security/Information Assurance
Homelink/The VGM Group November 2012 - Present
Geek Squad October 2013 - Present
Fox Ridge Golf Club April 2012 - Present
Golf Channel November 2011 - November 2012
Elder Implement Co. March 2010 - August 2011
Tech Team Global June 2008 - March 2010
Best Buy August 2004 - August 2009
The Northern Iowan October 2005 - May 2007
Skills
Photoshop, Active Directory, InDesign, Illustrator, Customer Service, Sales Management, Technical Support, OS X, Management, Golf Club Repair, Golf Course Management, Golf Fitness, Golf Club Fitting, Graphic Design, Calligraphy, Business Management, Sales, Social Media, Account Management, Microsoft Excel, Advertising, Leadership, Team Building, Strategic Planning, Marketing, Microsoft Office
Education
The Professional Golfers Career College 2011 — 2012
Professional Golf Management
University of Northern Iowa 2002 — 2007
Bachelors, Graphic Design
Allstate December 2012 - Present
Allstate August 2012 - December 2012
Allstate September 2011 - August 2012
Comcast Cable June 2010 - July 2011
Comcast Cable March 2009 - June 2010
Comcast Cable September 2002 - March 2009
Tech Team Global June 2001 - June 2002
Skills
Customer Service, Escalation Resolution, Supervisory Experience, Technical Support, Knowledge Management, Team Leadership, Employee Training, Unix, Internet Troubleshooting, Customer Retention, Claims Handling, Windows, TCP/IP, Microsoft Excel, Microsoft Word, Microsoft Power Point, Training, Invoicing, Customer Satisfaction, Software Documentation, Call Centers, Leadership, Troubleshooting, PowerPoint, Claim, Sales
Education
Madison Area Technical College 2012 — 2016
Bachelors of Arts, Journalism, Political Science, 3.8
Intelligent Waves LLC March 2014 - Present
Leidos November 2013 - March 2014
Radiance Technologies June 2012 - November 2013
Vista International Operations June 2010 - May 2012
AECOM August 2009 - June 2010
Tech Team Global October 2006 - July 2009
United States Air Force November 2000 - October 2006
Skills
Active Directory, Servers, Troubleshooting, Network Administration, Windows Server, TCP/IP, Cisco Technologies, Networking, Operating Systems, DHCP, Integration, Routers, Security+, Switches, Software Installation, Microsoft Exchange, Help Desk Support, Visio, Testing, Network Security, Security, Technical Support, CompTIA Security+, Wireless Networking, SCCM, Software Documentation, Computer Hardware, Hardware, Microsoft Certified..., Windows 7, System Deployment, VPN, XP, VMware, VMware ESX, VMware vSphere, VMware Certified...
Education
Ashford University 2013 — 2015
Bachelor’s Degree, Business Information Systems
71st Senior High School 1996 — 2000
Lakeshore Beauty Lounge March 2015 - Present
Clinique November 2012 - Present
Macy's September 2011 - Present
Belinda Campbell Beauty LLC January 2010 - Present
GENPACT August 2013 - October 2014
GENPACT March 2013 - August 2013
Coretek Services June 2012 - July 2012
Systems In Motion February 2010 - April 2012
Comcast Cable May 2006 - July 2008
Tech Team Global July 2003 - May 2006
Skills
Marketing, SharePoint, Project Management, Business Analysis, Process Improvement, Beauty Industry, Cosmetics, Customer Service, Fashion Shows, Makeup Artistry, Sales, Advertising, Fashion
Education
Michigan College of Beauty-Monroe 2015 — 2015
Advanced Esthetics
University of Detroit Mercy 1998 — 2002
Bachelor of Science (B.S.), Computer Information Systems
Northern Michigan University 1990 — 1995
Marketing and Computer Information Systems
Quicken Loans June 2012 - Present
Honigman Miller Schwartz and Cohn LLP September 2008 - May 2012
Dantom Systems Inc. October 2005 - September 2008
Kemtec Land Suveyors April 1995 - October 2005
Tech Team Global November 2004 - December 2004
Skills
Active Directory, SharePoint, SQL, Metadata scrubing..., Blackberry Enterprise..., Windows 7, Office 2010, Microsoft Office, Troubleshooting, ITIL, Windows, Microsoft SQL Server, Access, Analysis, Document Management, Customer Service, Information Technology, Data Analysis, VMware, Software, Systems Analysis, Network Administration, Networking, Testing, Technical Support, Data Center, Quality Assurance, Process Improvement, Databases, HTML, IT Service Management, Help Desk Support, Microsoft Exchange, Computer Hardware, Microsoft Technologies, Project Management, Visio, Software Documentation, Business Analysis, Leadership
Education
Walsh College of Accountancy and Business Administration
MBA, Business Administration
Franklin University
Bachelors, Computer Science
Macomb Community College
Associate, Computer Science
McCann Erickson June 2015 - Present
ADVICS NA July 2011 - June 2015
Dynamic Edge June 2010 - July 2011
Tech Team Global June 2007 - March 2011
Skills
Active Directory, Technical Support, Microsoft Exchange, Customer Service, Disaster Recovery, Hardware Installation, IT Management, Small Business IT..., TCP/IP, Timbuktu Pro, Remote User Support, MCITP, A+ Certified IT..., CompTIA A+ Certification, Microsoft Office, Windows XP Pro, Windows Vista, Windows 7, Windows Server, Blackberry Enterprise..., iPhone Support, iPhone, Virus Removal, VoIP, Social Networking, Computer Repair, Computer Maintenance, Microsoft Operating..., Server 2000-2008, Small Business Server, LogMeIn, RDP, IPv6, IPv4, iPad, DNS, Microsoft DNS, Lotus Notes, Managed Services, Microsoft CRM, CRM, Remedy 7, ConnectWise, Network Connectivity, Acronis, ShadowImage, LAN-WAN, Kaseya, Labtech, Oracle
Education
ITT Technical Institute-Canton 2005 — 2007
Associate of Science (A.S.), Computer Networking Systems
Eastern Michigan University 2003 — 2004
General Studies
Presidio April 2012 - Present
Versatile Communications April 2011 - April 2012
CBE Technologies August 2010 - April 2011
Hub Technical Services May 2008 - August 2010
Tech Team Global November 2004 - May 2008
Skills
VMware vSphere, VMware View, Microsoft Windows Server, Microsoft Exchange, Virtualization, Servers, Active Directory, Citrix, VDI, Powershell, vSphere, VMware
Education
New England Institute of Technology 2001 — 2003
Bachelor of Science, Computer Information Systems, 3.2
New England Institute of Technology 2000 — 2001
Associates of Science, Computer and Network Servicing, 3.6
buybuy BABY January 2015 - Present
buy buy baby December 2010 - Present
Hausch & Company November 2006 - December 2009
MeriStar Hospitality Corporation August 2005 - September 2006
Tech Team Global March 2004 - August 2005
Progressive Insurance March 2003 - March 2004
Enterprise Rent-A-Car November 2001 - March 2003
SUNY at Buffalo March 2000 - March 2001
Summit Hospitality Group, Ltd June 1998 - September 1999
Skills
Accounts Receivable, Accounts Payable, Training & Development, Hiring, Inventory Management, Revenue Management, Revenue Forecasting, Customer Service, Customer Retention, Financial Accounting, Merchandising, Insurance, Customer Satisfaction, Excel, Customer Relations, Outlook, Team Building, PowerPoint, Microsoft Office, Operations Management, Word, Access, Scheduling, Accounting, Retail, Teamwork, Administration, Hospitality, Management, Leadership
Education
Institute of America 2006 — 2007
2006Certified Associate, Claims Insurance
Canisius College 2000 — 2002
M.S, Sports Administration
Niagara University 1993 — 1997
Bachelors, Hotel & Restaurant
Security Inspection, Inc. May 2013 - Present
Liberty Park April 2011 - Present
Sears, Roebuck and Co. November 2007 - September 2011
Tech Team Global March 2007 - February 2008
Skills
Microsoft Word, Wireless Networking, Computer Hardware, Computer Security, Remote Access, Microsoft Office, PowerPoint, Data Entry, Access, Sales, Outlook, Microsoft Excel, Customer Satisfaction, Cash Handling Experience, Team Leadership, Facebook, Social Media, Leadership, Teamwork, People Skills, Network Security, Software Installation, Troubleshooting, Windows 7
Education
Macomb Community College 2011 — 2013
General Studies Degree
Macomb Community College
Network Security
Self Employed Independent Peoplesoft Consultant January 2015 - Present
Gardner White April 2013 - January 2015
All Pro Restoration Inc. June 2012 - February 2013
St. Vincent de Paul Society May 2011 - May 2012
Tech Team Global October 2005 - September 2008
Entire Reprodeuctions August 1999 - December 2002
Skills
Active Directory, Troubleshooting, Technical Support, Windows, SharePoint, Help Desk Support, Windows Server, Security, Windows 7, Servers, HTML, Microsoft Exchange, Databases, PHP, MySQL, Laptops, JavaScript, XP, Unix, Computer Hardware, VMware
Education
University of Phoenix 2009 — 2011
Associate's degree, Computer Science
Oakland Community College 2001 — 2002
N/A, A+
Secure-24 July 2012 - Present
Secure-24 December 2010 - October 2011
Tech Team Global November 2007 - December 2010
Ford SPOC November 2002 - October 2007
Ford SPOC October 2000 - November 2002
Ford SPOC April 1998 - October 2000
Ford IMAD November 1997 - April 1998
General Motors Co May 1994 - September 1997
Skills
Customer Satisfaction, Customer Relations, People Management, Team Leadership, Team Building, Customer Service, IT Management, Coaching, Mentoring, Planning, Budgeting, Business Development, Budget, Strategic Planning, Project Planning, Servers, Process Improvement, Operations Management, Software Documentation, Leadership, Management, CRM, Budgets, Technical Support, Vendor Management, Team Management, Troubleshooting, Call Center, Windows, DNS, Hardware, Integration, IT Service Management, Account Management, Unix, System Administration, Networking, Databases, Program Management, Operating Systems, Analysis, ITIL, Security, Data Center, Software Installation, Disaster Recovery, Cloud Computing, Help Desk Support, Information Technology, VMware
Education
Henry Ford Community College 1994 — 1997
William D. Ford Technical Center
Automotive Technology
Tempus Nova, inc. December 2010 - Present
Impact Applications Ltd July 2010 - January 2011
Tech Team Global January 2010 - July 2010
Behmer Construction May 2007 - September 2009
Center for Energy & Environmental Education February 2009 - August 2009
Far Reach Technologies Inc March 2008 - April 2009
Skills
Web Development, JavaScript, HTML, XML, Content Management, PHP, CSS, ASP.NET, Customer Service, SharePoint, Cloud Computing, SEO, Strategic Planning, Customer Retention, Training, Business Process..., Work Ethic, Dependable Team Player, Operational Planning, SDLC, SQL, IT Operations, Business Analysis, Innovation, Consulting, Dedication to..., Google Apps, Active Directory, Microsoft Exchange, Lotus Notes, GroupWise, ConsoleOne, Government, Project Management
Education
University of Northern Iowa 2006 — 2010
Bachelor of Arts, Management Information Systems
Altimetrik October 2014 - Present
Synova September 2010 - October 2014
Tech Team Global September 2008 - December 2008
Tech Team Global September 2007 - September 2008
Tech Team Global August 2003 - September 2007
Kelly Services and Tech Team assigned to Ford Motor Company December 1998 - August 2003
Skills
PMO, MS Project, Project Delivery, Resource Management, Visio, Vendor Management, SharePoint, Business Process, Program Management, Software Project..., Project Management, Process Improvement, Business Analysis, Requirements Analysis, Project Planning, Project Coordination, Schedules, Executive Calendar..., Business Travel, Expense Reports, Office Administration, Executive..., Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Interpersonal Skill, Dependable Team Player, Organization &..., Microsoft Project
Education
Henry Ford Community College 1996 — 2000
Associate's degree, Business Administration and Management, General
Davenport University-Eastern Region
In Pursuit, Business Administration and Management, General
XPO Logistics August 2014 - Present
Guardian Alarm April 2008 - May 2014
Guardian Alarm October 2006 - April 2008
Guardian Alarm July 2005 - October 2006
RE FormsNet, LLC December 2004 - July 2005
Tech Team Global September 2001 - December 2004
TRW Automotive February 2004 - October 2004
Skills
SQL, HTML, CSS, XML, PHP, JavaScript, Project Planning, Documentation, Training Skills, Salesforce.com, Crystal Reports, Web Design, Web Application Design, Customer Service, Data Entry, Android, SQL Server, MySQL, phpMyAdmin, Notepad++, XAMPP, Training, Software Documentation, Microsoft SQL Server, Project Management, Security, Integration, ASP, Hardware, Microsoft Office, Databases, Software Installation, Troubleshooting, Mobile Devices, Help Desk Support, Networking, Windows 7, Technical Support, Outlook, Microsoft Excel
Education
Macomb Community College
Merit Network - University of Michigan August 2011 - Present
Merit Network March 2009 - January 2012
Ford Motor Company August 2001 - July 2008
Tech Team Global April 1998 - August 2001
Eastern Mich Univ. - Center for Quality 1991 - 1998
The Strata Group 1987 - 1989
Skills
Six Sigma, Training, Business Analysis, Vendor Management, Project Management, Cross-functional Team..., Process Improvement, Customer Relationship..., Resource Acquisition, Infrastructure Capacity..., Problem Solving, Communication Skills, Change Management, Leadership, CRM, Recruiting, Strategic Planning, Analysis, Cloud Computing, Data Center, Quality Assurance, Program Management, Networking, Information Technology, Marketing
Education
Central Michigan University 1973 — 1978
Bachelor of Science, Business Administration
PB
Various Contracts 2008 - Present
SDL International May 2011 - September 2012
Hewlett-Packard 2007 - 2008
Tech Team Global 2006 - 2007
Skills
Translation, Website Localization, Localization, French, English, Microsoft Office, Technical Translation, Terminology, Linguistics, Quality Assurance, SDL Trados, SDLX, Legal Translation, Project Coordination, Outsourcing, Manuals, Globalization, Language Services, Technical Documentation, Digital Photography, Machine Translation, Process Improvement, Problem Solving, Communication Skills, Customer Support, Technical Support, VBA, Website Creation, Video Editing
Education
Université de Montréal 2009 — 2011
Bachelor, Translation
University of Bucharest 2005 — 2006
Master, Francophone Studies
University of Bucharest 2001 — 2005
Bachelor, Foreign languages (English - French)
Cisco - Insight Global March 2014 - Present
AT&T September 2013 - March 2014
TEKsystems, Hewlett-Packard March 2011 - August 2013
Ameritraining, AT&T November 2008 - February 2011
EDS Group December 2007 - July 2008
EDS Group January 2000 - December 2007
EDS Group January 1999 - December 2000
EDS Group February 1998 - January 1999
Tech Team Global February 1997 - February 1998
Skills
VoIP, Cisco, Cisco Call Manager, HP Openview, Avaya, IP, Hardware, Operating Systems, HP, Switches, Gateway, Cisco Switches, Cisco Technologies, Windows Server, Servers, Active Directory, DHCP, System Deployment, Troubleshooting, Cisco IOS, Security, Wireless Networking, Windows 7, Infrastructure, Software Installation, Unified Communications
Education
Lakeland
Macomb Community College
Personal PC Helper July 2007 - Present
Ford Motor Company January 1997 - December 2005
Tech Team Global August 1995 - December 2005
Education
Brigham Young University 1963 — 1965
Not Degreed, Foreign Language - German
Numotion Mobility August 2011 - Present
Gateway Management Specialist, LTD February 2011 - March 2014
PAYCHECX INC October 2007 - January 2011
Tech Team Global August 2006 - December 2006
Sedona Staffing September 2005 - May 2006
Home Decorators Collection March 2001 - October 2004
Education
Maryville University of Saint Louis 2008 — 2012
Accounting, Management & Leadership
Maric College Vista, CA 2005 — 2006
Computer Business Specialist; Diploma
St. Louis Community College 2000 — 2003
Geology; Business Administration
Pattonvillle Senior High School 1996 — 2000
Kaiser Permanente August 2015 - Present
IBM May 2009 - Present
Kaiser Permanente IT 2006 - Present
Tech Team Global October 2004 - March 2006
Tech Team Global March 2001 - October 2004
US Air Force 1986 - 1992
Skills
Healthcare Information..., ITIL, Integration, Process Improvement, SDLC, Resource Management, IT Management, Disaster Recovery, Data Center, IT Strategy, Visio, Vendor Management, Project Management, Help Desk Support, Software Documentation, Windows Server, Enterprise Architecture, Wintel
Education
Husson University
BS BA, Business
Husson University
Masters, Business
University of Maryland University College
Associate, Management
Advanced Technology Services June 2008 - Present
Tech Team Global August 2006 - June 2008
Skills
Servers, Technical Support, DNS, Windows Server, Hardware, HP, Cisco Technologies, Networking, Security
Education
Hawaii Pacific University 1980 — 1983
BS, Business Administration
Audatex July 2012 - Present
Mount Zion Church of Deliverance September 2010 - Present
Audatex August 2010 - June 2012
Audatex November 2006 - August 2010
Proactive Management August 2006 - October 2006
Tech Team Global April 2006 - August 2006
Skills
Technical Support, Software Documentation, Troubleshooting, Help Desk Support, Servers, Networking, Software Installation, Call Centers, Salesforce.com, Training, Windows, Customer Service, Microsoft Office, DHCP, Firewalls, Hardware, Project Planning, Call Center, Supervising, DNS, Laptops, Access, Team Leadership, Computer Hardware, Process Improvement, Team Building, Business Analysis, Computer Maintenance, Project Management, Team Management, Customer Satisfaction, CRM, Management, Service Desk, ITIL, Quality Assurance, Technical Leadership, Career Development, Career Counseling, Hiring Employees, Staff Development, KPI Dashboards, Workforce Management, Technical Presentations, Network Administration, HDI Support Center..., Service Level Management, Disaster Recovery, Windows Server, IT Management
Education
Liberty University 2013 — 2015
Master of Arts (M.A.), Management and Leadership
Central Michigan University 1999 — 2004
Bachelor of Science (B.S.), Computer Technology/Computer Systems Technology
Chrysler Group LLC February 2013 - Present
Volkswagen October 2011 - February 2013
General Dynamics March 2011 - October 2011
General Motors August 2010 - March 2011
Mott Community College November 2009 - January 2010
Chrysler Financial September 2008 - August 2009
Tech Team Global March 2007 - September 2008
EDS June 2006 - March 2007
Skills
Active Directory, Hardware, Networking, Help Desk Support, Servers, Technical Support, Troubleshooting, VPN, Windows 7, Windows XP, XP, Laptops, Printers, Security, Software Installation, System Deployment
Education
Michigan State University 1998 — 2004
Bachelors of Arts, Telecommunications - IT
Veridian Credit Union August 2015 - Present
Communications Engineering Company (CEC) March 2011 - August 2015
Tech Team Global September 2010 - March 2011
iTech Cedar Falls August 2009 - September 2010
Skills
Servers, Network Administration, Computer Hardware, Active Directory, Project Management
Education
Hawkeye Community College 2008 — 2010
Associate of Arts and Sciences (A.A.S.), System, Networking, and LAN/WAN Management/Manager
Hawkeye Community College 2007 — 2009
AAS, Network Administration and Engineering
Walker's Heating & Cooling, Inc. October 2009 - March 2015
Operation Get Down August 2008 - October 2009
Tech Team Global October 2005 - August 2008
Skills
Microsoft Office, Customer Service, Microsoft Word, Microsoft Excel, PowerPoint, Event Planning, Marketing, Leadership, Event Management, Outlook, Administrative..., Management, Office Management, Accounts Payable, Accounts Receivable, Interviews, Sales, Customer Satisfaction, Time Management, Office Administration, Telephone Skills, Teamwork, Budgets, Training, Data Entry, Administration
Education
Focus: HOPE Education Programs 2004 — 2005
Desktop and Server Administration
Kettering High School
Palo Alto Networks July 2015 - Present
Microsoft August 2012 - May 2015
Cisco Systems March 2005 - August 2012
Tech Team Global January 2003 - March 2005
Compuware April 1994 - January 2003
Skills
Consulting, Team Building, Outsourcing, Sales Management, Project Management, Partnerships, Solution Selling, Enterprise Architecture, Enterprise Software, Business Development, Executive Management, Go-to-market Strategy, Business Alliances, SaaS, Managed Services, Professional Services, Data Center, Strategic Partnerships, Unified Communications, Channel Partners, Sales, Sales Enablement, Partner Management, Pre-sales, Cloud Computing, Account Management
Education
Brother Rice
College Prep
Michigan State University
North American Bancard October 2012 - Present
Aerotek March 2012 - July 2012
Advantage Technical Resourcing December 2009 - January 2012
Christ Centered Homes June 2008 - December 2009
Bartech Group Inc January 2008 - June 2008
Tech Team Global October 2006 - August 2007
Skills
Citrix, Customer Service, IT Solutions, Computer Hardware, Troubleshooting, Windows, Desktop Support, Operating Systems, XP, Printers, Laptops, Problem Solving, Windows 7, Call Center, Hardware, Team Leadership, Excel, Cisco, Word, PowerPoint, Software Installation, Networking, Customer Satisfaction, Team Building, Technical Recruiting, Recruiting, Cisco Technologies, Microsoft Excel, Microsoft Office, Office 2010, PeopleSoft, Data Entry, Teamwork, Help Desk Support, Training, Retail, Software Documentation, Cold Calling, Employee Relations, Management, Microsoft Word, Databases, Outlook, Vendor Management, Human Resources, System Administration, Technical Support, Windows Server, Time Management, SharePoint
Education
Baker College Business and Corporate Services 2011 — 2014
Computer Networking
Kettering High School 1989 — 1993
High School Diploma, College Prep Courses
Roush Industries June 2014 - Present
HCL Technologies April 2013 - June 2014
STEFANINI FORD MOTOR COMPANY March 2009 - April 2013
SDE Business Partnering July 2005 - October 2009
Tech Team Global December 2003 - January 2005
AAM August 2002 - November 2003
Skills
Vendor Management, HP, Process Improvement, Disaster Recovery, Program Management, Computer Hardware, Operations Management, Team Building, Account Management, Project Management, Team Leadership, Technical Recruiting, Service Delivery, Troubleshooting, Human Resources, Employee Relations, Networking, Help Desk Support, Integration, IT Management, Technical Support, Management
Education
Baker College Business and Corporate Services 2003 — 2005
Sankore 1998 — 2002
Wayne State University
Stefanini US January 2009 - March 2014
Tech Team Global September 2004 - December 2008
Skills
Storage, Technical Support, Windows XP, Blackberry, Lotus Notes, ITIL, Troubleshooting, Active Directory, IT Service Management, Vendor Management, Microsoft Office, Windows 7, Adobe Acrobat, Internet Explorer, Firefox, Chrome, Sametime, Virus Removal, Computer Hardware, Computer Repair, Computer Maintenance
Education
University of Michigan-Dearborn 1994 — 2000
Electrical Engineering
HNI Corporation January 2015 - Present
IH Mississippi Valley Credit Union May 2012 - January 2015
Sedona Technologies May 2011 - February 2012
Jumer's Casino & Hotel April 2010 - May 2011
Sedona Technologies 2008 - 2010
Tech Team Global 2006 - 2008
CES Computers 2004 - 2006
Skills
Cisco Certified, Network Engineering, Network Administration, Network Design, Network Security, Windows Server, Software Documentation, Project Management, Active Directory, Disaster Recovery, Data Center, Firewalls, Networking, VPN, Servers, Troubleshooting, VMware, Technical Support, Computer Hardware, Computer Repair, Software, Windows
Education
Scott Community College
St. Ambrose University
General Motors May 2012 - Present
Oak Park School District October 2010 - May 2012
Ford Motor Comapany July 2001 - March 2009
Tech Team Global 2001 - 2009
Skills
Microsoft Office, Microsoft Exchange, XP, Routers, Software Installation, Servers, Troubleshooting, SQL, Switches, ITIL, Group Policy, Active Directory, Windows 7, Hardware, Operating Systems, System Administration, Help Desk Support, Team Leadership, Windows Server, Networking, Windows XP, System Deployment, Customer Service, Antivirus, Process Improvement, Disaster Recovery, Windows, Computer Hardware, Customer Satisfaction, VoIP, Security
Education
Davenport University 2009 — 2013
Bachelor, Computer and Information Sciences, General
Focus-Hope Information Technologies Center 2000 — 2001
Desktop Support
Stefanini April 2013 - Present
Sullivan Health September 2011 - November 2012
Tech Team Global September 2007 - September 2011
Newport Utilities September 2006 - September 2007
San E. Seiko September 2005 - January 2006
Skills
Group Policy, Electronics, Mobile Communications, Computer Hardware, Troubleshooting, Wireless Networking, Microsoft Exchange, XP, Active Directory, System Deployment, Networking, Printers, Laptops, Help Desk Support, Windows 7, DHCP, Operating Systems, Technical Support, A+ Certified, Cisco Technologies, DNS, Norton Ghost, Routers, Servers, Network Administration, Antivirus, VPN, System Administration, Blackberry Enterprise..., Remote Desktop, Switches, Windows Vista, Firewalls, WSUS, Cisco IOS, Desktop Computers, Blackberry, Hardware Support, Computer Repair, Cisco Routers, Windows Server, Software Installation, Server Administration, IT Operations, Workstations, Hardware, Windows, Windows XP
Education
American InterContinental University 2009 — 2010
AABA, Information Technology
TENNESSEE TECHNOLOGY CENTER 2005 — 2007
Computer Systems Specialist Diploma, Computer Specialist; Networking
DIRECTV May 2013 - Present
DIRECTV April 2011 - April 2012
Tech Team Global 2003 - 2010
Ford Motor Credit Company 2001 - 2003
Skills
Access, Windows 7, Call Center, Troubleshooting, Process Improvement, Customer Service, Outlook, Windows, Software Documentation, System Administration, Active Directory, Call Centers, Visio
Education
Pikes Peak Community College 1999 — 2000
CCNA
Flat Rock Assy Plant - Ford Motor June 2010 - Present
CIBER July 2006 - January 2010
Tech Team Global February 2002 - July 2006
QQuest Corporation November 1998 - February 2002
Lockheed Martin Systems Support & Training Service September 1996 - October 1998
Hovinga Business Systems February 1996 - September 1996
Northwest Blue Print and Supply Company October 1993 - October 1994
CherryHill Lanes June 1992 - October 1993
Zeta Graphics Corporation February 1980 - December 1991
Skills
Troubleshooting, XP, Operating Systems, Computer Hardware, Technical Support, Cisco Technologies, Hardware, Linux, Software Installation, Windows, Unix, Networking, Printers, HP, Help Desk Support, Wireless Networking, Servers, Testing, TCP/IP, VMware, Windows 7, Microsoft Exchange, VMware ESX, DNS, Security, Windows Server, Network Administration, Network Security, Firewalls, Active Directory, DHCP, Disaster Recovery, Laptops, Databases, ITIL, VPN, Antivirus, IT Management, IIS, IT Operations, SAN, Blackberry Enterprise..., Routers, IT Service Management, Microsoft Technologies, Data Center, Group Policy, Switches, SharePoint, Virtualization
Education
Schoolcraft College 2000 — 2006
Computer Science
Control Data Institute 1975 — 1975
Certificate in Computer Technology, Computer Technology
Oakland Community College 1971 — 1973
Engineering - Computer
NetG
IT
New Horizons Computer Training Centers
MNP Corporation August 2011 - Present
Convenient Computer Solutions January 2011 - Present
Oreck Corporation October 2005 - February 2011
Oreck Corporation October 2005 - February 2011
Tech Team Global 2011 - 2011
Skills
Team Building, Product Development, Computer Hardware, Computer Repair, Computer Maintenance, Network Engineering, Computer Network..., Wireless Networking, Website Development, Account Management
Education
Center Line High School
HS Diploma
Oakland University
Computer science
NSF International May 2012 - Present
NSF International February 2007 - June 2012
OfficeMax Impress February 2005 - February 2007
Tech Team Global December 2004 - March 2006
Skills
Process Improvement, Team Building, Team Leadership, Program Management, Quality Assurance, Customer Service, Project Management, Troubleshooting, XP, Computer Hardware, Software Documentation, Windows 7, Microsoft Office, Quality Management, Operations Management
Education
Eastern Michigan University 1998 — 2003
BBA, Computer Information Systems
Seeking New Opportunity September 2015 - Present
SG Capital Group February 2015 - September 2015
DSM May 2013 - February 2015
General Motors March 2012 - May 2013
General Motors October 2009 - May 2013
Tech Team Global July 2007 - October 2009
Skills
Lotus Notes, Microsoft Office, Active Directory, Administrative..., Analysis, Customer Service, Leadership, Management, Manufacturing, Microsoft Excel, Microsoft Word, Process Improvement, Program Management, Purchasing, System Administration, Team Building, Team Leadership, Time Management
Education
Henry Ford Community College 2004 — 2008
Dearborn High
Cedar Valley Soccer Club (CVSC) March 2012 - July 2014
Cedar Valley Select August 2010 - July 2014
Tech Team Global June 2007 - March 2012
Northern University High School March 2004 - June 2011
University of Northern Iowa January 2004 - April 2009
University of Northern Iowa January 2003 - March 2009
Waterloo Convention and Visitors Bureau January 2006 - May 2006
Skills
Leadership, Project Management, Sports Marketing, Sports Management, Event Planning, Social Media Marketing, Social Networking, Mentoring, Sports Coaching, Budgets, Customer Service, Event Management, Fundraising, Management, Marketing, Project Planning, Social Media, Sports, Strategic Planning, Team Building, Time Management, Training
Education
University of Northern Iowa 2006 — 2009
MA, Community Leisure/Recreation Programming
University of Northern Iowa 2002 — 2006
BA, LYHS, Tourism and Programming
Script LLc December 2014 - Present
Centurion Medical Products May 2012 - May 2014
Emergent BioSolutions December 2008 - June 2012
Honigman Miller Schwartz & Cohn December 2005 - October 2008
Honigman 2005 - 2007
TechTeam Global 2003 - 2005
Tech Team Global 2002 - 2005
Ford Motro Company 1995 - 1996
Skills
Disaster Recovery, VMware, Cisco Technologies, Network Administration, Troubleshooting, Virtualization, Active Directory, Servers, Windows Server, Data Center, Security, Windows
Education
University of Detroit Mercy 1994 — 1995
Master's degree, Computer Science
Jami'at Al-Yarmouk 1988 — 1992
BS, Math
Oakland University
MSX International April 2011 - Present
Tech Team Global February 2002 - August 2006
Tech Team Global October 2000 - February 2002
Manpower January 2000 - August 2000
Skills
Windows Server, Coaching, Applicant Tracking..., Account Management, System Administration, Help Desk Support, Computer Hardware, Customer Service, Teamwork, Security, Negotiation, Interviews, Technical Recruiting, Talent Acquisition, Administration, Software Documentation, Recruiting, Windows, Troubleshooting, Employee Relations, Temporary Placement, Technical Documentation, Training, Sourcing, Visio, Internet Recruiting
Education
Central Michigan University 2007 — 2012
Integrated Leadership Studies, Minor in Psychology
Pier 1 Imports October 2007 - Present
Kaplan Technical Institute November 2010 - May 2011
Swiftwinds Media company July 2010 - August 2010
Unity Studios November 2009 - April 2010
Ford Motor Company 1998 - 2008
Tech Team Global 1998 - 2007
Education
Wayne State University 1982 — 1984
Music Major (Music Therapy)
Henry Ford Community College 1980 — 1982
Associate of the Arts/Computer Information systems, Music, Computer Information Systems
MICROS of Central Florida August 2014 - Present
Wyndham Hotel Group January 2013 - July 2014
Wyndham Hotel Group February 2012 - January 2013
Stefanini TechTeam December 2009 - September 2012
Tech Team Global March 2005 - December 2009
Stefanini US March 1999 - March 2005
The Procaccianti Group, Ocean Properties Ltd., American Hospitality Management, TechTeam Global June 1991 - March 1999
Skills
Troubleshooting, Training, Management, Software Documentation, System Administration, Leadership, Project Management, Networking, Hospitality, Operating Systems, Software Installation, Customer Service, Hotels, Computer Hardware, Testing, Time Management, Hospitality Industry, Telecommunications, Property Management..., Resorts, Team Leadership, Micros, Opera, Linux, Hardware, Consulting, Front Office, Customer Satisfaction, Call Centers, Vendor Management, Hotel Management, Hospitality Management, POS, Operations Management, IT Operations, Delphi, Pre-opening, Windows, Security, IT Management, Hands-on Training, Technical Support, Restaurants, Food & Beverage, IT Service Management, Service Delivery, Windows 7, System Deployment, Disaster Recovery, Active Directory
Education
Lynn University 1993 — 1996
Bachelor's Degree, Hospitality Administration
Lands' End November 2012 - Present
TEKsystems April 2012 - November 2012
Lands' End April 2012 - November 2012
Cogdell Spencer ERDMAN May 2008 - March 2012
Tech Team Global January 2007 - April 2008
Best Buy/Geek Squad March 2004 - January 2008
Geek Squad/Best Buy January 2001 - January 2004
Skills
A+ Certified, Troubleshooting, HP, Laptops, Hardware, Printers, Windows Server 2003, Active Directory, Desktop Support, Microsoft Office, Customer Service, Windows, Servers, Problem Solving, Computer Hardware, Windows 7, Customer Relations, Deployment, XP, Windows Server, Operating Systems, Antivirus, Outlook, ITIL, SQL Server, VMware, SCCM, Windows Server 2008, Software Installation, SQL, Excel, System Administration, Mac OS X, Android, Workstations, Group Policy, VPN, Mac, WSUS, Computer Repair, iPhone, Desktop Configuration, Desktop Hardware, Sysprep, WinPE, PXE, WDS, VBScript, Powershell, DNS
Education
Hamilton Technical College 2001 — 2003
Bachelor of Science, Electronics Engineering
BlackHawk College 2000 — 2002
Rain Technologies January 2012 - Present
Precision Computer Services July 2011 - December 2011
Tech Team Global December 2010 - July 2011
Carver Aero August 2009 - September 2010
US Army Corps of Engineers May 2006 - September 2008
Skills
Active Directory, Servers, Troubleshooting, Windows Server, Microsoft Exchange, Windows 7, Computer Hardware, Network Administration, Laptops, System Administration, XP, VPN, Blackberry Enterprise..., VMware, DHCP, Security+, Network+, DNS, Printers
Education
Scott Community College 2010 — 2011
AA; BS, Computer Science; Computer Science
University of Advancing Technology 2009 — 2011
· AA, BS, Computer Science
Wayne State University April 2013 - June 2013
Stefanini TechTeam December 2011 - March 2013
Human Capital Services December 2010 - December 2011
B.A. Enterprizes October 2009 - December 2010
ExpectIT November 2007 - May 2009
AETEA Information Technology August 2006 - October 2007
Computer Sciences Corporation November 2004 - August 2006
ASG Renaissance June 1999 - May 2004
Tech Team Global June 1996 - June 1999
Skills
Operating Systems, Laptops, Help Desk Support, VMware ESX, Microsoft Exchange, Technical Support, Troubleshooting, VMware, Networking, Servers, Software Documentation, Computer Hardware, Microsoft SQL Server, Hardware, Microsoft Office, Outlook, Time Management, XP, Network Administration, Windows Server, Lotus Notes, Training, Administration, Windows 7, Network Security
Education
Oakland Community College 2006 — 2008
Associate in Applied Science, Computer Information Systems - Info Tech Homeland Security, 3.682 - Magna Cum Laude
Sedona Technologies July 2014 - Present
Sedona Technologies February 2012 - Present
Volt Technical Resources April 2009 - February 2012
Volt Technical Resources September 2005 - September 2008
Tech Team Global June 2000 - December 2003
Quad-City Times January 1992 - October 1999
Skills
Training, Computer Hardware, Technical Support, Troubleshooting, Help Desk Support, Call Centers, Networking, Software Documentation, Process Improvement, SharePoint, System Administration, Hardware, Access, Testing, Microsoft Office, Visio
Education
St. Ambrose University 2012 — 2013
Business Administration and Management, General
St. Ambrose University 2000 — 2005
Bachelor of Elective Studdies, Management
Percepta ~ Creating customer loyalty for 15 years! April 2012 - Present
Tech Team Global May 2006 - October 2011
Skills
Outsourcing, Call Center, Vendor Management, Sla, IT Service Management, Service Delivery, ITIL, BPO, Managed Services, Account Management, Workforce Management, IT Outsourcing, SaaS, Business Process..., Team Leadership, Process Improvement, Change Management, Service Desk, Incident Management, Program Management, CRM, Operations Management, IT Management, Disaster Recovery, IT Strategy, Team Management, Customer Satisfaction, Telecommunications, Business Analysis, Six Sigma, Management, PMO, Call Centers, Project Planning, Training, Service Management, Technical Support, Enterprise Software, Business Process, IT Operations, Business Planning, Global Management, SLA
Education
University of Phoenix
Business Administration and Management, General
marissa parnell
HP October 2010 - Present
HTC Global Services June 2010 - September 2010
Accretive Solutions, formerly Dickson Allan April 2008 - 2009
Tech Team Global May 2005 - February 2008
Xerox Corporation June 1995 - November 2004
Education
Central Michigan University 1983 — 1987
BBA, Business
Anne Arundel County Government July 2007 - Present
Tech Team Government Solutions February 2006 - July 2007
Tech Team Global June 2005 - February 2006
M&T Bank (Formerly Allfirst Bank) April 2003 - January 2005
AllFirst Bank April 2001 - April 2003
Allfirst Bank (Formerly First National Bank of Maryland) May 1999 - April 2001
First National Bank of Maryland May 1991 - May 1999
Skills
Government, Policy Analysis, Government Liaison, GIS, Microsoft Office, Administration, Program Management, Research, System Administration
Education
Anne Arundel Community College 2006 — 2013
Comcast Spotlight 2009 - Present
Comcast Cable February 2002 - October 2008
Tech Team Global July 1999 - February 2002
Ernst & Young September 1995 - September 1997
KPMG December 1987 - December 1993
Education
Eastern Michigan University
BBA, Accounting
Gyrodata August 2012 - Present
Halliburton September 2010 - August 2012
Halliburton Drill Bits and Services 2004 - 2010
Tech Team Global 2000 - 2004
Education
Michigan State University 1995 — 1999
BS, Interdisciplinary Social Studies
Yazaki North & Central America February 2015 - Present
Michigan Gaming Control Board April 2012 - February 2015
Ford Component Sales December 2010 - May 2012
Tech Team Global April 2010 - December 2010
General Motors 2008 - 2008
NuStep Inc. 2005 - 2007
Oiles America Corporation 2004 - 2005
Skills
Account Reconciliation, Accounts Payable, Accounts Receivable, Financial Accounting, Inventory Management, Internal Audit, Auditing, General Ledger, Check Processing, Year End Close, Month End Close, Monthly Reporting, Process Improvement, Tax Accounting, Corporate Finance, Microsoft Office, Sarbanes-Oxley, CPA, Financial Reporting, Corporate Tax, Financial Statements, Checks, Year-end Close, PeopleSoft, SAP, Sales Tax, Tax Returns, Accounting, Finance, Internal Controls, GAAP, Financial Analysis, Tax, Sarbanes-Oxley Act, US GAAP, Accruals, Training, Access, Managerial Finance, Income Tax, Financial Audits, Tax Research, Variance Analysis, Assurance, PowerPoint, Cost Accounting, Fixed Assets, Outlook, Journal Entries, SEC filings
Education
Walsh College 2013 — 2015
Master of Science (M.S.), Finance
University of Michigan-Dearborn 2002 — 2009
BBA, Accounting
Delta Sigma Phi
Delta Sigma Phi
Muse Technologies January 2014 - Present
Jacobs Engineering 2002 - Present
Tech Team Global 2002 - 2005
Skills
Project Planning, Process Improvement, Active Directory, MS Project, PMP, Project Management, Configuration Management, Program Management, Government Contracting, DoD
Education
University of Maryland University College 2012 — 2015
Doctorate (DM)
Howard University
BS
The George Washington University
MA
Tech Team Global July 2010 - Present
Focus: HOPE IT User Group (FHITUG) 2008 - 2010
Jewel of Life January 2008 - March 2009
Hedgie's Landscape October 1999 - November 2007
Detroit Medical Center June 1992 - August 1999
Education
2010 Focus Hope Information Technologies Center
University of Detroit Mercy
Bachelor of Arts degree, Psychology
NYS State Financial Systems November 2013 - Present
WMATA November 2010 - October 2013
Time Inc. August 2010 - September 2010
Grosvenor Capital Management March 2010 - May 2010
Learning Care Group September 2009 - October 2009
Grosvenor Capital Management June 2008 - February 2009
The Warranty Group December 2006 - December 2008
Learning Care Group October 2006 - November 2006
Tech Team Global June 2006 - October 2006
United Water February 2006 - May 2006
Skills
PeopleSoft General..., PeopleSoft, Requirements Analysis, Analysis, Software Documentation, Oracle General Ledger, General Ledger, Financials, Business Process, Business Analysis, SQR, ERP, Process Improvement, Financial Analysis, Production Support, Accounting, Integration, Finance, Requirements Gathering, Leadership, Business Process..., Business Intelligence, Data Conversion, Training, Oracle Applications, GAAP, Oracle, PeopleSoft Financial, Visio, Consulting, GL, Enterprise Architecture, Software Project..., Data Warehousing, Systems Analysis, Databases, Software Implementation
Education
San Jose State University 1984 — 1987
Master of Business Administration (MBA), Corporate Management/Accounting, A+
ECPI
Certificate in Data Processing, Operations and Programming, A+
Illinois Wesleyan University
Bachelor's degree, BFA
City Securities Corporation April 2009 - Present
Tech Team Global February 2008 - December 2008
Skills
Active Directory, Problem Solving, Troubleshooting, XP, Desktop Support, Windows, Windows Server, Windows Server 2003, A+ Certified, Technical Support, System Administration, Windows 7, Operating Systems, Windows XP, SharePoint, Help Desk Support
Education
Indiana University Kokomo 2004 — 2006
BS, Computer Info Systems, History
Indiana University Bloomington
CDK Digital Marketing August 2014 - Present
Hewlett-Packard January 2013 - July 2014
Percepta March 2012 - January 2013
Tech Team Global June 2010 - February 2012
Skills
A Certified, Active Directory, Computer Hardware, Help Desk Support, Customer Service, Lotus Notes, Microsoft Excel, Microsoft Office, PowerPoint, XP, Training, Troubleshooting, Technical Support, Remote Desktop, Windows Server, Access, Cisco Technologies, Vehicles, SharePoint, Call Centers, Windows 7, Software Documentation, Software Installation, Microsoft Word, Windows XP, Computer Repair, Windows
Education
Oakland Community College 2012 — 2016
Associate's degree, Liberal Arts and Sciences/Liberal Studies
Focus-Hope Information Technologies Center 2008 — 2010
CCNA, CompTIA A+, and Microsoft Windows Vista
John Deere Information Systems, Inc. September 2015 - Present
Sedona Technologies September 2013 - September 2015
Salient Federal Solutions February 2013 - September 2013
Vista International Operations March 2012 - February 2013
Perot Systems Government Services September 2010 - March 2012
Tech Team Global April 2008 - September 2010
Skills
Microsoft Office, Windows, Linux, Computer Hardware, New Business Development, Microsoft Excel, Project Management, Customer Service, Hardware, Security, Troubleshooting, SCCM, Server Administration, Windows Server, Microsoft SQL Server, Active Directory, Technical Support, Windows 7, System Administration
Education
St. Ambrose University 1997 — 1999
Bachelor's degree, Computer and Information Sciences and Support Services
Scott Community College, Iowa 1995 — 1997
Associate's degree
Tech Team Global May 2011 - Present
Skills
Software Installation, Active Directory, Windows Server, Windows 7, Servers, XP, Troubleshooting, VMware, Microsoft Exchange, Technical Support, Network Administration, Computer Hardware, VPN
Education
Kaplan University-Davenport Campus 2001 — 2003
Associate's in Applied Science, System, Networking, and LAN/WAN Management/Manager
LMI Aerospace, Inc. March 2013 - Present
Insight Global August 2012 - March 2013
Modis September 2011 - June 2012
Schnuck Markets, Inc. November 2010 - September 2011
Enterprise Holdings Inc. August 2009 - November 2010
SSE August 2008 - January 2009
Kelly IT Resources September 2007 - September 2008
Tech Mahindra March 2006 - December 2007
Tech Team Global November 2005 - March 2006
Trinity Health Group May 2003 - December 2004
Skills
Mainframe, AIX, AS400 system, Microsoft Office, MVS, JCL, COBOL, HP-UX, HP9000, Help Desk Support, JES2, CICS, DB2, TSO, ISPF, OS/390, OS/400, BMC Remedy, CA7, CA1, TMS320, HP Openview, IBM Tivoli, Network Administration, Microsoft Exchange, Heat, Service Desk, Cloverleaf, Maestro, DAZEL, Lotus Notes, Change Management, Unix, MPE/UX, Control M, SAP, HMC, LPAR, Tape Management, Information Technology, Networking, SQL, Disaster Recovery, Windows, System Administration, Operating Systems, Software Installation, Troubleshooting, VPN, Hardware
Education
Colorado Technical University-Online 2012 — 2014
Master's Degree, Project Management, 3.4
Colorado Technical University-Online 2010 — 2012
Bachelors, Computer Science, 3.0
Colorado Technical University-Online 2009 — 2010
Associates, Computer Science, 3.5
CYT CIP (IBM) CSTC 1982 — 1982
Certificate, Computer Operations
Tech Team Global November 2008 - Present
Snelling Staffing Service August 2008 - October 2008
Select Staffing Inc September 2005 - December 2005
United States Marine Corps June 1998 - June 2002
CVS formerly Arbor Drugstore November 1997 - May 1998
Skills
XP, Customer Service, Microsoft Office, Remedy Ticketing System, Technical Support, Computer Hardware, Windows 7, Computer Repair, Active Directory, Troubleshooting, Printers, Help Desk Support, Software Installation, ServiceNow Ticketing..., Laptops, Service-Now, Operating Systems, BMC Remedy, VPN, Blackberry Enterprise...
Education
Oakland Community College 2003 — 2007
Associates, Computer Information Systems
Hazel Park High School 1994 — 1998
Diploma, Vocational High School and Secondary Business/Vocational-Industrial/Occupational Diploma Program
xxx December 2012 - Present
Tradesmen International May 2006 - February 2009
Tech Team Global August 1995 - December 2005
Skills
Everything I'm Super..., Customer Satisfaction, Construction Safety, Process Scheduler, Contract Management, Supervisory Skills, Contract Negotiation, Project Planning, Carpentry, Blueprint Reading, Contractors, Construction, Construction Management, Framing, Demolition, OSHA 30-Hour, Change Orders, Subcontracting, Concrete, Project Estimation, Plumbing, Roofers
Education
Clover Park Technical College 2009 — 2009
Hazwoper 40, Environmental Sciences
Edsel Ford High School 1979 — 1982
HS Diploma, General Academics
TekPartners January 2015 - June 2015
EPITEC, INC. May 2013 - November 2014
The Epitec Group November 2011 - June 2012
CompuCom March 2007 - November 2011
Tech Team Global June 2005 - March 2007
TechTeam Global 2003 - 2007
ArvinMeritor September 2003 - March 2005
TechTeam 2003 - 2005
ArvinMeritor January 2001 - January 2003
FORD 1998 - 2000
Skills
Troubleshooting, Hardware, Operating Systems, Customer Relations, Call Center, Customer Service, Visio, Technical Support, Networking, Information Technology
Education
Tri-State University 1992 — 1996
Bachelors, Biology
Corizon Health June 2014 - Present
Corizon Health March 2013 - June 2014
Central Parking System August 2010 - January 2013
Tech Team Global January 2000 - May 2010
State of Tennessee July 1997 - January 2000
Skills
Laptops, XP, Active Directory, Printers, Windows 7, Help Desk Support, A+ Certified, Technical Support, Computer Hardware, Dell Computers, Motorola Handheld Device, Networking, SQL, Troubleshooting, System Administration, Microsoft Exchange, Windows, System Deployment, Remote Desktop, Software Documentation, Hardware, Management, Operating Systems, Software Installation, Security, Windows XP
Education
St. Louis Community College 2012 — 2013
Completed Course of Implementation Support Specialist, Health Information System
Tennessee State University 1987 — 1995
Bachelor of Business Administration (B.B.A.), Computer and Information Systems Security / Information Systems
Ascension Health April 2013 - Present
Ascension Health Information Services September 2010 - April 2013
Tech Team Global October 2005 - September 2010
TechTeam Global October 2005 - September 2010
Skills
Windows 7, Active Directory, Microsoft Exchange, XP, Troubleshooting, VPN, Help Desk Support, Customer Service, Windows XP, Technical Support, Wireless Networking, Software Installation, SharePoint, Software Documentation
Education
Michigan State University
Bachelor of Science (B.S.)
EPATHUSA November 2014 - Present
Wells Fargo Home Mortgage June 2011 - October 2014
Tech Team Global July 2007 - October 2008
IHS Trinity Hospital, IL August 2003 - January 2004
Skills
Business Analysis, Quality Assurance, ITIL, Troubleshooting, Testing, Change Management, Risk Management, SDLC, Visio, User Acceptance Testing, Software Installation, Software Documentation, SQL
Education
University of Phoenix 2009 — 2010
MBA/Technology Management, Computer/Information Technology Administration and Management
St. Ambrose University 2000 — 2007
Bachelor of Science (BSc), Computer Network administration
MSX International July 2013 - Present
Stefanini October 2011 - April 2013
Tech Team Global April 1997 - October 2011
Skills
Unix, ITIL, Active Directory, Servers, Management, IT Service Management, IT Management, Troubleshooting, Technical Support, Windows 7, Computer Hardware, Team Leadership, Windows Server
Education
Eastern Michigan University 1987 — 1990
B.A., Accounting, Engineering
Kelly Services May 2015 - Present
Kelly Services September 2010 - Present
Apollo Group / University of Phoenix June 2009 - October 2009
Volt Technical Resources April 2009 - June 2009
Tech Team Global December 2008 - March 2009
Blockbuster April 2008 - December 2008
Palace Sports & Entertainment April 2004 - December 2006
Build-A-Bear Workshop August 2005 - July 2006
Build-A-Bear Workshop April 2002 - April 2004
Skills
Time Management, Training, Customer Service, CRM, Advertising, Policy, Recruiting, iPhone, Microsoft Office, iOS, Outlook, Microsoft Excel, Interviews, Human Resources, Management, Sales, Microsoft Word, PowerPoint, Talent Acquisition, iPad, Leadership, Team Building, Team Leadership, Call Centers, Customer Satisfaction, Team Management, Process Improvement, Troubleshooting, Project Management, Marketing
Education
University of Michigan-Flint 2012 — 2012
N/A, Business Administration and Management, General
Jackson Community College 2009 — 2010
N/A, General Sonography and Health Managment
Western Michigan University 2003 — 2006
N/A, Promotions and Advertising
Verizon Business 2007 - 2008
Ford Motor Credit Company August 2006 - February 2007
Tech Team Global 2005 - 2006
Skills
VoIP, Network Administration, Unix, Disaster Recovery, Data Center, Telecommunications, Visio, Switches, Routers, Networking, Cisco Technologies, Network Security, Troubleshooting, Servers, Active Directory, CCNA, Security, Cisco IOS, VMware, LAN-WAN, WAN, Windows Server, Network Engineering
Education
Davenport University-Eastern Region
Peak Systems, Inc. June 2011 - Present
Synergy Business Management March 2010 - June 2010
First Capital Mortgage May 2007 - October 2008
University Medical Center February 2007 - May 2007
Tech Team Global January 2006 - December 2006
Synergy Business Management January 2003 - January 2006
Davenport University September 2004 - December 2005
Roseland Community Hospital June 2002 - March 2004
US Army March 1994 - April 2002
Skills
Networking, Team Leadership, Troubleshooting, Computer Hardware, Active Directory, Windows, Windows 7, XP, VMware, Windows Server, Help Desk Support, Security
Education
Robert Morris College 2002 — 2005
Bachelor of Applied Science (BASc), Computer Networking
Robert Morris College 2002 — 2005
ICF International - Recruiting Consultant June 2011 - Present
Adecco RPO September 2008 - Present
Tech Team Global August 2007 - September 2008
Preferred Systems Solutions September 2004 - August 2007
General Dynamics Information Technology January 2003 - September 2004
Education
George Mason University
B.A., Psychology
AT&T December 2008 - Present
Tech Team Global October 2007 - December 2008
ymca May 2006 - October 2007
Comcast June 2006 - August 2006
GM Tech Center/EDS January 2005 - April 2005
Skills
Troubleshooting, Windows 7
Education
Focus-Hope Information Technologies Center 2004 — 2005
Certicate of Completion, Network Administration
Lawrence Technological University
TEK Systems September 2011 - Present
TEK Systems 2008 - 2012
Tech Team Global February 2002 - December 2007
Education
Baker College of Allen Park 2010 — 2011
Denby technical & Preparatory High School 1991 — 1995
High School Diploma, Computer Science
IT lite Solutions May 2010 - Present
SBP Consulting June 2008 - May 2010
Tech Team Global August 2005 - June 2008
American Honda Motor Co. September 2002 - August 2005
Skills
Technical Support, SAP, Network Administration, Windows XP, Windows 7, Computer Hardware, Software Installation, Operating Systems, Hardware, Networking, System Administration, Inventory Management, SAP R/3, Help Desk Support, Troubleshooting, Printers, Wireless Networking, Laptops, Computer Repair, Workstations, VPN, Hardware Support, Computer Maintenance, LAN-WAN, Routers, TCP/IP
Education
St. Ambrose University 2003 — 2005
Bachelor of Science (BS), Information Technology
Ascension Information Services (AIS) July 2013 - Present
Kelly Services January 2007 - June 2013
Tech Team Global April 2006 - January 2007
Skills
Windows 7, Windows XP, Help Desk Support, Windows Server, Technical Support, Laptops, Microsoft Exchange, Citrix, Remote Desktop, Computer Hardware, Troubleshooting, Service Desk, Blackberry Enterprise..., Servers
Education
Macomb Community College 1998 — 2004
A+ Certification, Computer Technology/Computer Systems Technology
Chippewa Valley High School 1994 — 1998
Diploma
Tech Team Global July 2006 - October 2008
Michigan Army National Guard March 2002 - September 2006
U.S. Army February 1999 - February 2002
Education
Mumford High School 1991 — 1994
High School Diploma
Henry Ford Community College
Psychology, Sociology
National Institute of Technology
Network Systems Support Diploma
University of Phoenix
Psychology
Wayne County Community College
Human DevelopmentPsychology