The National Automobile Club
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The National Automobile Club Employees
Opulent Holdings and Mortgage August 2014 - Present
The National Automobile Club June 2014 - Present
Kaplan College June 2013 - August 2014
Comcast Cable December 2005 - November 2012
ComUnity Lending Corporation January 2004 - January 2005
KAFCO Mortgage Corporation January 1991 - January 2005
Skills
Customer Satisfaction, Sales, Call Centers, Customer Service, Customer Retention, Workforce Management, Customer Experience, Loans, Underwriting, Time Management, Customer Support, Telecommunications, Microsoft Excel, VoIP, Cabling, Help Desk Support, Microsoft Office, Leadership, Process Improvement, Credit, Telephone Skills, Team Building, Teamwork, Direct Sales, Coaching, Networking, Escalation, Microsoft Word, Negotiation, IVR, PowerPoint, Routers, Wireless Networking, Windows, Social Networking, Real Estate Development, Real Estate, Real Property, Renovation, International Business, Contractors, Fitness, Foreclosures, Investors, Listings
Education
The University of Akron
Business Management/Child Development
University of Phoenix Online
Business Management
Cooper Heating & Cooling March 2014 - Present
Marcucci Heating & Air Conditioning, Inc. September 2007 - January 2014
Wright Express 2006 - 2007
The National Automobile Club 2002 - 2006
Skills
Small Business, Business Development, Hiring Practices, Employee Management, Accounts Payable, Accounts Receivable, Marketing, Sales, Direct Sales, HVAC, Project Management, Call Center, Customer Service, QuickBooks, Marketing Strategy, Real Estate, Financial Analysis, Contract Negotiation, Strategic Planning, Negotiation, Selling, Account Management, Call Centers, Heating, Leadership, Management, Sales Management
Education
College of San Mateo
Yokohama International School
Freelance September 1999 - Present
Luxury Ventures, LLC. PoshTV December 2010 - May 2011
ProNet Reno January 2009 - December 2010
The National Automobile Club June 2009 - November 2009
Skills
Final Cut Pro, Adobe Premier Pro, Canon HD digital camera
Education
Gonzaga University 1982 — 1986
BA, Television Broadcasting
Truckee Meadows Community College
Graphic Communications
IDEO January 2000 - February 2012
Etak, Inc. (now Tele Atlas) August 1995 - September 1997
Thompson & Associates (now Pitney Bowes/MapInfo) July 1993 - August 1995
The National Automobile Club April 1992 - July 1993
Skills
HRIS, Analysis, Payroll, Budgets, Business Intelligence, Enterprise Software, Nonprofits, Not for Profit, Data Integration, Dashboards, Business Planning, Workforce Planning, Financial Reporting, Crystal Reports, SQL, Great Plains, FRx, Financial Accounting, VBA, GIS
Education
University of California, Los Angeles 1987 — 1991
Bachelor of Arts (B.A.), Geography
Lowell High School 1983 — 1987
Chrysler Group LLC 2013 - Present
The National Automobile Club 2006 - 2013
Pep Boys 1998 - 2006
Enterprise Car Sales 1992 - 1998
Skills
Sales Management, Sales, New Business Development, Customer Service, Negotiation, Account Management, B2B, Process Improvement, Market Research, Team Leadership, Lead Generation, Sales Presentations, Contract Negotiation, Marketing Strategy, Product Management, Sales Process, Direct Sales, Cold Calling, Management, Operations Management, Coaching, Inventory Management, Strategic Planning, Business Development, Marketing Communications, Marketing, Sales Operations, Pricing, Competitive Analysis, Advertising, Business Planning, Product Development, Customer Satisfaction, Team Building, Strategy, Customer Retention, Selling, Strategic Partnerships, P&L Management, Cross-functional Team..., Forecasting, Key Account Management, CRM, Product Marketing, Start-ups, Market Analysis, Automotive, Business Strategy, P&L
Education
California State University-Long Beach - College of Business Administration 2008 — 2010
MBA, Management
Syracuse University 1985 — 1989
BA, Economics
The Henry Levy Group, CPA firm April 2014 - Present
The National Automobile Club July 2012 - March 2014
Safeway June 2005 - December 2012
Skills
Ability to prioritize, Assimilate information..., Ability to wrok alone..., Excellent communication..., Highly self-motivated, Organized and detail..., Zealous attitude
Education
California State University-Hayward - School of Business and Economics 2009 — 2013
Bachelor of Science (BS), Business Administration option in Accounting
Wells Fargo Advisors September 2013 - Present
Prometheus Real Estate Group March 2013 - Present
MarketSmart, Inc. June 2011 - Present
The National Automobile Club July 2008 - June 2011
Jacobs Malcolm & Burtt April 2007 - July 2008
Skills
Ability to prioritize..., efficient with Great..., Strong communication..., Team player, Capable of typing 60 WPM, Customer Service, Teamwork, Accounts Payable, Microsoft Word, Microsoft Excel, Invoicing, Management, Accounting, Leadership, Event Planning, Training, Microsoft Office, Sales
Education
University of Phoenix
Bachelor's degree, Business, Management, Marketing, and Related Support Services
Ohlone College 2012 — 2013
N/A still Pursuing BA in Business Management
James Logan High School 1999 — 2003
Diploma
OpenTable August 2013 - Present
The National Automobile Club January 2012 - April 2013
The Gary Group June 2010 - December 2010
Skills
General Ledger, Accounts Payable, Accounts Receivable, Account Reconciliation, Accounting, Microsoft Dynamics SL, FRx, Great Plains Software
Education
Loyola Marymount University 2005 — 2009
BS, Accounting
Loyola Marymount University, College of Business Administration 2005 — 2009
BS, Accounting
Peninsula Temple Sholom June 2015 - Present
AutoReturn September 2013 - May 2014
Professional Insurance Associates April 2013 - September 2013
The National Automobile Club June 2012 - October 2012
Delucchi Sheet Metal Works January 2011 - June 2012
Simpson, Garrity, Innes & Jacuzzi June 2010 - January 2011
Lautze & Lautze July 2002 - June 2009
CompUSA May 1998 - July 2002
Skills
Microsoft Office, Customer Service, Business Development, 10 Key, Internet, Strategic Planning, Wordperfect, Data Entry, Administrative..., Outlook, Filing, Fax, Microsoft Word, Microsoft Excel, Administration, Management, Receptionist Duties, Calender
Education
Skyline College 2010 — 2013
A.S. Degree, progress; Business Administration
El Camino High School 1989 — 1992
Diploma, General
The National Automobile Club August 2014 - Present
Menlo Park Legends Baseball 2012 - 2012
UC Berkeley July 2011 - August 2011
UC Berkeley August 2008 - August 2010
Skills
Blogging, Event Planning, Social Networking, Facebook, PowerPoint, Marketing, Social Media Marketing, Microsoft Excel, Customer Service, Time Management, Microsoft Word, Public Speaking, Leadership, Research, Social Media, Sales, Advertising, Fundraising, Marketing Communications, Management, Photography, Sales Presentations
Education
Menlo College 2013 — 2014
Bachelor's Degree, Marketing
Sonoma State University 2008 — 2013
Business Administration and Management, General