Trusource Labs
Description
Address: 13011 McCallen Pass, Austin, TX 78753 Phone: (512) 487-7103Category: Website: : : Place name: : : : : Hours: Website: http://trusourcelabs.com/ Category: BPO company Suggest an editUnable to add this file. Please check that it is a valid photo. Unable to add this file. Please check that it is a valid photo.Add missing informationAdd business hours Unable to add this file. Please check that it is a valid photo. Questions & answers Ask a questionBe the first to ask a question
Trusource Labs List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Trusource Labs. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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Trusource Labs Employees
Employee
Years
Job
Industry
Austin Grady Austin Grady's Trusource Labs Experience June 2014 - Present
Job Customer Support Agent at Evernote
Industry Information Technology and Services
Experience
Evernote February 2015 - Present
Trusource Labs June 2014 - Present
AmeriCorps July 2013 - June 2014
A+ Student Staffing January 2013 - June 2013
Mekong Think Tank September 2012 - April 2013
Hostelling International USA August 2011 - May 2012
Grande Communications Networks LLC January 2009 - December 2009
Skills
JIRA, Zendesk, Technical Support, iOS, Android, Salesforce.com, CRM, Salesforce Training, International Relations, International..., Program Management, Event Planning, Organizational..., Business Development, Community Development, Microsoft Office, Management, Project Coordination, Marketing Strategy, Task Management, Public Speaking, Organizational..., Project Management, Marketing Communications, Sales, Entrepreneurship, Cultural Sensitivity, ArcGIS, Data Collection, Adobe Acrobat, Customer Service, Research, Nonprofits
Education
Texas State University-San Marcos 2008 — 2012
Bachelor of Arts (BA), International Relations with a focus in International Business, 3.1 GPA
Evernote February 2015 - Present
Trusource Labs June 2014 - Present
AmeriCorps July 2013 - June 2014
A+ Student Staffing January 2013 - June 2013
Mekong Think Tank September 2012 - April 2013
Hostelling International USA August 2011 - May 2012
Grande Communications Networks LLC January 2009 - December 2009
Skills
JIRA, Zendesk, Technical Support, iOS, Android, Salesforce.com, CRM, Salesforce Training, International Relations, International..., Program Management, Event Planning, Organizational..., Business Development, Community Development, Microsoft Office, Management, Project Coordination, Marketing Strategy, Task Management, Public Speaking, Organizational..., Project Management, Marketing Communications, Sales, Entrepreneurship, Cultural Sensitivity, ArcGIS, Data Collection, Adobe Acrobat, Customer Service, Research, Nonprofits
Education
Texas State University-San Marcos 2008 — 2012
Bachelor of Arts (BA), International Relations with a focus in International Business, 3.1 GPA
Andrew Bitson Andrew Bitson's Trusource Labs Experience April 2015 - Present
Job Enterprise Services Manager at Trusource Labs
Industry Information Technology and Services
Experience
Trusource Labs April 2015 - Present
Trusource Labs September 2014 - Present
Apple Inc. February 2014 - September 2014
Apple October 2011 - February 2014
Apple April 2013 - July 2013
Bitson Photography December 2007 - January 2012
Apple October 2007 - October 2011
Apple Retail 2007 - October 2011
Pima Community College June 2008 - December 2009
Skills
Mac OS X Server, Photography, Lion Server, Mountain Lion, OS X Server, Snow Leopard Server, Snow Leopard, Mac OS X Lion, iLife, iWork, Portrait Photography, Mac OS X, OS X, iPhone, iPad, Mac, Computer Repair, iOS, Apple Certified, Mac OS, Computer Hardware, Keynote, iPod, Adobe Creative Suite, Xcode, Wordpress, Hardware Support, Software Installation, Apple Remote Desktop, Consumer Electronics, AppleScript, Linux, Illustrator, Operating Systems, Video Editing, Web Design, Hardware, Python, Perl, Servers, FileMaker, HTML, Dreamweaver, VMware Fusion, Objective-C, Windows, Aperture, Google Apps, iOS development, Cocoa
Education
Pima Community College 2005 — 2009
University of Arizona 2005 — 2007
In progress, Computer Science
Trusource Labs April 2015 - Present
Trusource Labs September 2014 - Present
Apple Inc. February 2014 - September 2014
Apple October 2011 - February 2014
Apple April 2013 - July 2013
Bitson Photography December 2007 - January 2012
Apple October 2007 - October 2011
Apple Retail 2007 - October 2011
Pima Community College June 2008 - December 2009
Skills
Mac OS X Server, Photography, Lion Server, Mountain Lion, OS X Server, Snow Leopard Server, Snow Leopard, Mac OS X Lion, iLife, iWork, Portrait Photography, Mac OS X, OS X, iPhone, iPad, Mac, Computer Repair, iOS, Apple Certified, Mac OS, Computer Hardware, Keynote, iPod, Adobe Creative Suite, Xcode, Wordpress, Hardware Support, Software Installation, Apple Remote Desktop, Consumer Electronics, AppleScript, Linux, Illustrator, Operating Systems, Video Editing, Web Design, Hardware, Python, Perl, Servers, FileMaker, HTML, Dreamweaver, VMware Fusion, Objective-C, Windows, Aperture, Google Apps, iOS development, Cocoa
Education
Pima Community College 2005 — 2009
University of Arizona 2005 — 2007
In progress, Computer Science
Alex Harbin Alex Harbin's Trusource Labs Experience October 2014 - Present
Job Solutions Specialist at Trusource Labs
Industry Consumer Electronics
Experience
Trusource Labs October 2014 - Present
Public Employees Credit Union August 2012 - September 2014
Kenry Home Improvement March 2011 - August 2012
Pinkies, Inc August 2007 - May 2008
Skills
Web Design, Customer Service, Graphic Design, Illustrator, Logo Design, InDesign, Typography, Adobe Creative Suite, Illustration, Art Direction, Corporate Identity, Photoshop, Layout, HTML, CSS, phpMyAdmin, Customer Support
Education
Odessa College 2004 — 2006
Associate of Arts (AA), Art/Art Studies, General
Trusource Labs October 2014 - Present
Public Employees Credit Union August 2012 - September 2014
Kenry Home Improvement March 2011 - August 2012
Pinkies, Inc August 2007 - May 2008
Skills
Web Design, Customer Service, Graphic Design, Illustrator, Logo Design, InDesign, Typography, Adobe Creative Suite, Illustration, Art Direction, Corporate Identity, Photoshop, Layout, HTML, CSS, phpMyAdmin, Customer Support
Education
Odessa College 2004 — 2006
Associate of Arts (AA), Art/Art Studies, General
Charles Bastian Charles Bastian's Trusource Labs Experience March 2014 - March 2015
Job Experienced IT Fixer
Industry Information Technology and Services
Experience
HotSchedules June 2015 - Present
Bastian Consulting January 1998 - Present
Uber April 2015 - June 2015
Manning Navcomp February 2015 - June 2015
RASTRAC February 2015 - June 2015
Trusource Labs March 2014 - March 2015
Support Services Group May 2012 - March 2014
Hill College August 2010 - April 2012
Hill College January 2008 - April 2012
McLennan Community College February 2008 - May 2008
Skills
Web Development, PHP, Databases, JavaScript, Web Applications, Software Development, Linux, Programming, MySQL, Microsoft Office, CSS, Computer Hardware, HTML, Windows, Web Design, NetSuite, System Administration, Enterasys, Java, jQuery, XML, Drupal, C++, SQL, AJAX, Subversion, Apache, JSON, Web Services, Software Engineering, Photoshop, CMS, Eclipse, C, IIS, Meraki Wireless, Asterisk/PBXact, QueueMetrics, Mac OS X, HTML5, HTML + CSS, Air, Mac, Application Development, SQL Server, E-learning, Photography, FileMaker, Microsoft SQL Server
Education
edX.org 2014 — 2014
Certificate, LinuxFoundationX: LFS101x Introduction to Linux, in progress
Udacity.com 2012 — 2012
Certificates, Computer Science
Texas A&M University-Commerce 2011 — 2012
BAAS, Computer Science, 3.73
Hill College 2009 — 2010
N/A, Core classes for Bachelor's Degree transfer, 3.25
Mclennan Community College 2007 — 2009
AAS, Application Development, 3.969
HotSchedules June 2015 - Present
Bastian Consulting January 1998 - Present
Uber April 2015 - June 2015
Manning Navcomp February 2015 - June 2015
RASTRAC February 2015 - June 2015
Trusource Labs March 2014 - March 2015
Support Services Group May 2012 - March 2014
Hill College August 2010 - April 2012
Hill College January 2008 - April 2012
McLennan Community College February 2008 - May 2008
Skills
Web Development, PHP, Databases, JavaScript, Web Applications, Software Development, Linux, Programming, MySQL, Microsoft Office, CSS, Computer Hardware, HTML, Windows, Web Design, NetSuite, System Administration, Enterasys, Java, jQuery, XML, Drupal, C++, SQL, AJAX, Subversion, Apache, JSON, Web Services, Software Engineering, Photoshop, CMS, Eclipse, C, IIS, Meraki Wireless, Asterisk/PBXact, QueueMetrics, Mac OS X, HTML5, HTML + CSS, Air, Mac, Application Development, SQL Server, E-learning, Photography, FileMaker, Microsoft SQL Server
Education
edX.org 2014 — 2014
Certificate, LinuxFoundationX: LFS101x Introduction to Linux, in progress
Udacity.com 2012 — 2012
Certificates, Computer Science
Texas A&M University-Commerce 2011 — 2012
BAAS, Computer Science, 3.73
Hill College 2009 — 2010
N/A, Core classes for Bachelor's Degree transfer, 3.25
Mclennan Community College 2007 — 2009
AAS, Application Development, 3.969
Sarah Veronica Niksich's Trusource Labs Experience April 2015 - Present
Job Support Specialist at TruSource Labs
Industry Public Relations and Communications
Experience
Trusource Labs April 2015 - Present
Amala Foundation January 2008 - Present
Apple July 2014 - March 2015
Twine Capital Investments January 2008 - June 2014
Avis Budget Group October 2005 - June 2007
Skills
Non-profits, Public Speaking, Event Management, Volunteer Management, Fundraising, Event Planning, Public Health, Leadership Development, Stress Management, Meditation, Energy Healing, Holistic Health, Wellbeing, Wellness, Teaching, Social Media, Organizational..., Nutrition, Nonprofits, Hatha Yoga, Editing, Community Outreach, Management, Employee Relations, Customer Service
Education
Texas A&M University 2003 — 2007
B.S., Health
Trusource Labs April 2015 - Present
Amala Foundation January 2008 - Present
Apple July 2014 - March 2015
Twine Capital Investments January 2008 - June 2014
Avis Budget Group October 2005 - June 2007
Skills
Non-profits, Public Speaking, Event Management, Volunteer Management, Fundraising, Event Planning, Public Health, Leadership Development, Stress Management, Meditation, Energy Healing, Holistic Health, Wellbeing, Wellness, Teaching, Social Media, Organizational..., Nutrition, Nonprofits, Hatha Yoga, Editing, Community Outreach, Management, Employee Relations, Customer Service
Education
Texas A&M University 2003 — 2007
B.S., Health
Adam Dupont's Trusource Labs Experience May 2015 - Present
Job Client Support and QA
Industry Information Technology and Services
Experience
Trusource Labs May 2015 - Present
Skills
Editing, Cold Calling, Outlook, Marketing, Account Management, Social Media Marketing, PowerPoint, Social Media, Microsoft Excel, Customer Service, Business Development, Market Research, Microsoft Word, Sales, Microsoft Office, New Business Development, Marketing Communications, Research, Blogging, Strategy, Training, Team Leadership
Education
University of Massachusetts, Amherst 2007 — 2010
Bachelor's Degree, Middle Eastern Studies
American University in Cairo 2009 — 2009
Arabic
Trusource Labs May 2015 - Present
Skills
Editing, Cold Calling, Outlook, Marketing, Account Management, Social Media Marketing, PowerPoint, Social Media, Microsoft Excel, Customer Service, Business Development, Market Research, Microsoft Word, Sales, Microsoft Office, New Business Development, Marketing Communications, Research, Blogging, Strategy, Training, Team Leadership
Education
University of Massachusetts, Amherst 2007 — 2010
Bachelor's Degree, Middle Eastern Studies
American University in Cairo 2009 — 2009
Arabic
Daniel Cortes Daniel Cortes's Trusource Labs Experience September 2015 - Present
Job mahakito.com wolfbonesmedia.com
Industry Motion Pictures and Film
Experience
Trusource Labs September 2015 - Present
Mahakito Design April 2015 - Present
CONCEPTO PRODUCTIONS LLC October 2012 - October 2014
Austin Film Festival October 2013 - October 2013
Austin Film Festival October 2012 - October 2012
Apple March 2012 - June 2012
Grupo Industrial Mantre October 2011 - February 2012
Nexus Multimedia Sociedad Civil January 2010 - January 2012
Skills
Adobe Creative Suite, iWork, Painting, Visual Communication, User Interface Design, Art, Animation, Art Direction, Film, Drawing, Web Design, Flash, Visual Effects, Digital Painting, Motion Graphics, 3D Studio Max, Layout, Concept Design, Character Animation, Advertising, Product Design, Typography, Photography, Keynote, Digital Photography, Interaction Design, After Effects, Creative Direction, Illustration, QuarkXPress, Concept Development, Dreamweaver, Logo Design, Illustrator, Image Manipulation, Graphics, Posters, Photoshop, Storyboarding, Maya, Sketching, InDesign, Adobe Acrobat, Digital Illustration, Graphic Design, Video Editing, Final Cut Pro, Mac OS X, Mac, Corporate Identity
Education
Universidad Iberoamericana, Ciudad de México 1995 — 2000
Bachelors degree, Industrial Design & Illustration
Trusource Labs September 2015 - Present
Mahakito Design April 2015 - Present
CONCEPTO PRODUCTIONS LLC October 2012 - October 2014
Austin Film Festival October 2013 - October 2013
Austin Film Festival October 2012 - October 2012
Apple March 2012 - June 2012
Grupo Industrial Mantre October 2011 - February 2012
Nexus Multimedia Sociedad Civil January 2010 - January 2012
Skills
Adobe Creative Suite, iWork, Painting, Visual Communication, User Interface Design, Art, Animation, Art Direction, Film, Drawing, Web Design, Flash, Visual Effects, Digital Painting, Motion Graphics, 3D Studio Max, Layout, Concept Design, Character Animation, Advertising, Product Design, Typography, Photography, Keynote, Digital Photography, Interaction Design, After Effects, Creative Direction, Illustration, QuarkXPress, Concept Development, Dreamweaver, Logo Design, Illustrator, Image Manipulation, Graphics, Posters, Photoshop, Storyboarding, Maya, Sketching, InDesign, Adobe Acrobat, Digital Illustration, Graphic Design, Video Editing, Final Cut Pro, Mac OS X, Mac, Corporate Identity
Education
Universidad Iberoamericana, Ciudad de México 1995 — 2000
Bachelors degree, Industrial Design & Illustration
Steven McNeely Steven McNeely's Trusource Labs Experience September 2015 - Present
Job Founder/Developer at Peppercorn Hosting & Design Co.
Industry Information Technology and Services
Experience
Trusource Labs September 2015 - Present
Peppercorn Hosting & Design Co. February 2015 - Present
Computer Nerdz September 2013 - September 2015
Insight Global 2013 - September 2013
Achieve Finacial Services January 2012 - August 2013
Pizza Hut February 2011 - January 2012
Taco Cabana January 2010 - January 2011
Skills
C++ Language, C#, VB.NET, JavaScript, CSS, HTML, GML, Unity3D, OOP, Customer Service, Microsoft Office, Visual Studio, MonoDevelop, Dev C++, Game Programming, Game Development, Game Mechanics, CompTIA A+ Certification, Troubleshooting, Active Directory, SQL, Oracle, Hardware Diagnostics, DOM, Windows & Mac operating..., Systems Analysis, UML, Computer Repair, Computer Maintenance, XNA, Windows, Windows 7, System Administration, Windows Server, Windows XP, Laptops, CompTIA A+, Computer Hardware, Networking, Information Technology, Software Documentation, Microsoft Exchange
Education
Free Code Camp 2015 — 2016
Full stack Web developer, Computer Software Engineering
Austin Community College 2013 — 2016
Bachelor's degree, Electrical engineering
Austin Community College 2011 — 2013
Associate of Science (A.S.), Information Technology Microcomputer Application Specialization
Trusource Labs September 2015 - Present
Peppercorn Hosting & Design Co. February 2015 - Present
Computer Nerdz September 2013 - September 2015
Insight Global 2013 - September 2013
Achieve Finacial Services January 2012 - August 2013
Pizza Hut February 2011 - January 2012
Taco Cabana January 2010 - January 2011
Skills
C++ Language, C#, VB.NET, JavaScript, CSS, HTML, GML, Unity3D, OOP, Customer Service, Microsoft Office, Visual Studio, MonoDevelop, Dev C++, Game Programming, Game Development, Game Mechanics, CompTIA A+ Certification, Troubleshooting, Active Directory, SQL, Oracle, Hardware Diagnostics, DOM, Windows & Mac operating..., Systems Analysis, UML, Computer Repair, Computer Maintenance, XNA, Windows, Windows 7, System Administration, Windows Server, Windows XP, Laptops, CompTIA A+, Computer Hardware, Networking, Information Technology, Software Documentation, Microsoft Exchange
Education
Free Code Camp 2015 — 2016
Full stack Web developer, Computer Software Engineering
Austin Community College 2013 — 2016
Bachelor's degree, Electrical engineering
Austin Community College 2011 — 2013
Associate of Science (A.S.), Information Technology Microcomputer Application Specialization
Sean Matthew Leary's Trusource Labs Experience November 2014 - Present
Job Program Support Lead Content Expert Trainer at Trusource Labs
Industry Education Management
Experience
Trusource Labs November 2014 - Present
Apple September 2010 - November 2014
Apple September 2009 - September 2010
Apple, Inc January 2008 - September 2010
Rockland Public High School October 2008 - January 2009
Bridgewater State University September 2007 - January 2009
Empire Today October 2005 - December 2008
Project Contemporary Competitiveness June 2005 - August 2007
Skills
Mac, iLife, OS X, iWork, Aperture, Integrity, Photography, Mac OS, Action Oriented, Apple Certified, Patience, Photoshop, iPod, Retail, Creativity, Composition, Apple Aperture, iPhoto, Keynote, Approachability, Team Focus, Compassion, Humor, Values, iTunes, iOS, iPhone, Training, Timely Decision Making, Technical Learning, Ethics and Values, Interpersonal Savvy, Listening Skills, Presentation Skills, Art, Digital Media, Illustration, iPad, Macintosh hardware, Drawing, iPhone Support, iMovie, Teaching, Adobe Creative Suite, Visual Merchandising, Image Editing, Vector Illustration, Developing Staff, Understanding Others, Dropbox
Education
Bridgewater State University 2004 — 2009
Bachelor of Arts (BA), Fine Arts Education
Whitman-Hanson High School 2000 — 2004
High School Diploma
Trusource Labs November 2014 - Present
Apple September 2010 - November 2014
Apple September 2009 - September 2010
Apple, Inc January 2008 - September 2010
Rockland Public High School October 2008 - January 2009
Bridgewater State University September 2007 - January 2009
Empire Today October 2005 - December 2008
Project Contemporary Competitiveness June 2005 - August 2007
Skills
Mac, iLife, OS X, iWork, Aperture, Integrity, Photography, Mac OS, Action Oriented, Apple Certified, Patience, Photoshop, iPod, Retail, Creativity, Composition, Apple Aperture, iPhoto, Keynote, Approachability, Team Focus, Compassion, Humor, Values, iTunes, iOS, iPhone, Training, Timely Decision Making, Technical Learning, Ethics and Values, Interpersonal Savvy, Listening Skills, Presentation Skills, Art, Digital Media, Illustration, iPad, Macintosh hardware, Drawing, iPhone Support, iMovie, Teaching, Adobe Creative Suite, Visual Merchandising, Image Editing, Vector Illustration, Developing Staff, Understanding Others, Dropbox
Education
Bridgewater State University 2004 — 2009
Bachelor of Arts (BA), Fine Arts Education
Whitman-Hanson High School 2000 — 2004
High School Diploma
Theo Soufflas Theo Soufflas's Trusource Labs Experience June 2015 - Present
Job Workforce Planning Scheduler at Trusource Labs
Industry Banking
Experience
Trusource Labs June 2015 - Present
Sears Holdings Corporation June 2013 - Present
Bank of the West November 2011 - April 2013
PayPal March 2011 - November 2011
American Express Travel May 2010 - March 2011
CoreSource, Inc January 2007 - March 2009
Comcast Cable Communication, Inc January 2003 - December 2006
Skills
Training, Leadership, Call Centers, Management, Analysis, Strategy, Performance Management, Team Leadership, Operations Management, Project Planning, Time Management, Troubleshooting, Customer Service, Databases, Event Management, Research, Workforce Management, Editing, Auditing, Contact Centers, Call Center, Administration, Budgets, Data Analysis, Forecasting
Education
Mansfield University 1995 — 1999
B.A, Sociology and Anthropology
Mansfield University of Pennsylvania 1995 — 1999
Bachelor of Arts (BA), Sociology and Anthropology
Trusource Labs June 2015 - Present
Sears Holdings Corporation June 2013 - Present
Bank of the West November 2011 - April 2013
PayPal March 2011 - November 2011
American Express Travel May 2010 - March 2011
CoreSource, Inc January 2007 - March 2009
Comcast Cable Communication, Inc January 2003 - December 2006
Skills
Training, Leadership, Call Centers, Management, Analysis, Strategy, Performance Management, Team Leadership, Operations Management, Project Planning, Time Management, Troubleshooting, Customer Service, Databases, Event Management, Research, Workforce Management, Editing, Auditing, Contact Centers, Call Center, Administration, Budgets, Data Analysis, Forecasting
Education
Mansfield University 1995 — 1999
B.A, Sociology and Anthropology
Mansfield University of Pennsylvania 1995 — 1999
Bachelor of Arts (BA), Sociology and Anthropology
Tyrone Carrington's Trusource Labs Experience November 2014 - February 2015
Job Inside Sales Representative at Macmillan
Industry Consumer Electronics
Experience
Living in Consciousness December 2012 - Present
Macmillan February 2015 - Present
Trusource Labs November 2014 - February 2015
Apple October 2010 - June 2014
Bug Master 2009 - 2010
Skills
iLife, iWork, OS X, Consumer Electronics, Sales, iPhone, Customer Satisfaction, Account Management, Mac OS, Solution Selling, Customer Service, Direct Sales, Presenter, Training, Leadership, Cold Calling, Public Speaking, Cross-functional Team..., Sales Process, Sales Operations, New Business Development, Sales Presentations, Management, Salesforce.com, Team Leadership, Team Building, Microsoft Office, Marketing, Sales Management, Networking, Social Media, Strategic Planning, CRM, Marketing Strategy, Event Planning
Education
Texas State University-San Marcos 2000 — 2003
Bachelor's degree, Criminal Justice and Corrections
Northeastern Oklahoma A&M College 1989 — 1990
Associate of Arts and Sciences (A.A.S.), Sociology
Living in Consciousness December 2012 - Present
Macmillan February 2015 - Present
Trusource Labs November 2014 - February 2015
Apple October 2010 - June 2014
Bug Master 2009 - 2010
Skills
iLife, iWork, OS X, Consumer Electronics, Sales, iPhone, Customer Satisfaction, Account Management, Mac OS, Solution Selling, Customer Service, Direct Sales, Presenter, Training, Leadership, Cold Calling, Public Speaking, Cross-functional Team..., Sales Process, Sales Operations, New Business Development, Sales Presentations, Management, Salesforce.com, Team Leadership, Team Building, Microsoft Office, Marketing, Sales Management, Networking, Social Media, Strategic Planning, CRM, Marketing Strategy, Event Planning
Education
Texas State University-San Marcos 2000 — 2003
Bachelor's degree, Criminal Justice and Corrections
Northeastern Oklahoma A&M College 1989 — 1990
Associate of Arts and Sciences (A.A.S.), Sociology
Jordan Floyd's Trusource Labs Experience November 2013 - Present
Job Technology Solutions Consultant at The Telephone Connection
Industry Telecommunications
Experience
The Telephone Connection August 2014 - Present
Trusource Labs November 2013 - Present
FLIK International at Goldman Sachs November 2011 - November 2013
White Lodging Services August 2006 - June 2011
Skills
Sales, Training, Customer Service, Hospitality Management, Management, Account Management, Leadership, Business Development, Hospitality Industry, Hotel Management, Sales Presentations, Avaya IP Telephony, VoIP protocols SIP, Zultys, Search Engine Ranking, Hosted Voice, Operations Management, Technical Writing, Technical Support, Training & Development, Technical Analysis, Microsoft Office, Event Management, Strategic Hiring, Human Resources, Budgets, Front Office
Education
University of Colorado Denver 2000 — 2003
Business Administration and Management, General
The University of Texas at El Paso 1998 — 1999
General studies
The Telephone Connection August 2014 - Present
Trusource Labs November 2013 - Present
FLIK International at Goldman Sachs November 2011 - November 2013
White Lodging Services August 2006 - June 2011
Skills
Sales, Training, Customer Service, Hospitality Management, Management, Account Management, Leadership, Business Development, Hospitality Industry, Hotel Management, Sales Presentations, Avaya IP Telephony, VoIP protocols SIP, Zultys, Search Engine Ranking, Hosted Voice, Operations Management, Technical Writing, Technical Support, Training & Development, Technical Analysis, Microsoft Office, Event Management, Strategic Hiring, Human Resources, Budgets, Front Office
Education
University of Colorado Denver 2000 — 2003
Business Administration and Management, General
The University of Texas at El Paso 1998 — 1999
General studies
Ben Franks Ben Franks's Trusource Labs Experience December 2014 - Present
Job Desktop Technician
Industry Computer Hardware
Experience
Trusource Labs December 2014 - Present
Charles Schwab February 2014 - June 2014
St. David's Medical Center September 2013 - December 2013
Dell/Seton October 2012 - April 2013
Unisys January 2011 - October 2012
teleNetwork October 2009 - June 2010
teleNetwork October 2008 - October 2009
US Army August 1987 - February 1989
Skills
Computer Repair, Computer Hardware, Proofreading, Computer Troubleshooting, Windows XP, Windows 7, Microsoft Office, XP, Operating Systems, Windows Server, Laptops, Printers, Troubleshooting, Hardware, Help Desk Support, Technical Support, Software Installation, Antivirus, Networking, Remote Desktop, Desktop Computers, Routers, DHCP, Windows Vista, LAN-WAN, System Deployment, Windows XP Pro, Wireless Networking, A+ Certified, Hardware Support, Workstations
Education
Tarleton State University 1996 — 1999
Bachelor of Science (BS) (Incomplete), Computer Information Systems
Trusource Labs December 2014 - Present
Charles Schwab February 2014 - June 2014
St. David's Medical Center September 2013 - December 2013
Dell/Seton October 2012 - April 2013
Unisys January 2011 - October 2012
teleNetwork October 2009 - June 2010
teleNetwork October 2008 - October 2009
US Army August 1987 - February 1989
Skills
Computer Repair, Computer Hardware, Proofreading, Computer Troubleshooting, Windows XP, Windows 7, Microsoft Office, XP, Operating Systems, Windows Server, Laptops, Printers, Troubleshooting, Hardware, Help Desk Support, Technical Support, Software Installation, Antivirus, Networking, Remote Desktop, Desktop Computers, Routers, DHCP, Windows Vista, LAN-WAN, System Deployment, Windows XP Pro, Wireless Networking, A+ Certified, Hardware Support, Workstations
Education
Tarleton State University 1996 — 1999
Bachelor of Science (BS) (Incomplete), Computer Information Systems
Craig Stermer's Trusource Labs Experience January 2014 - Present
Job Experienced Computer Industry Executive
Industry Computer Software
Experience
Trusource Labs January 2014 - Present
Apple, Inc. September 2008 - January 2014
Motorola/Freescale Semiconductor 2004 - 2006
Matrix Alliance Consulting Group, LLC 2001 - 2004
Vignette Corp. 2000 - 2001
Support.com 1999 - 2000
Concero/PSW Technologies 1996 - 1998
Novell Inc. 1990 - 1995
MicroGate Corp. 1985 - 1990
Texas Instruments 1980 - 1986
Skills
Alliances, Professional Services, Partner Management, Contract Negotiation, Team Leadership, Cloud Computing, Team Building, Strategic Partnerships, Program Management, Enterprise Software, Integration, Channel Management, Team Management, Channel, Business Strategy, Start-ups, Strategy Development, Account Management, Customer Relations, Business Management, Sales Management, Negotiation, Enterprise Architecture, Business Alliances, Management, Leadership, Sales, Project Management, Business Development, Strategy, CRM, Customer Service, Channel Partners, Cross-functional Team..., Security, Solution Selling, Go-to-market Strategy, Product Marketing, Product Management, SaaS, Mobile Devices, Vendor Management, Salesforce.com, Business Intelligence, Pre-sales
Education
St. Edwards University
BAAS, Computer Science
Trusource Labs January 2014 - Present
Apple, Inc. September 2008 - January 2014
Motorola/Freescale Semiconductor 2004 - 2006
Matrix Alliance Consulting Group, LLC 2001 - 2004
Vignette Corp. 2000 - 2001
Support.com 1999 - 2000
Concero/PSW Technologies 1996 - 1998
Novell Inc. 1990 - 1995
MicroGate Corp. 1985 - 1990
Texas Instruments 1980 - 1986
Skills
Alliances, Professional Services, Partner Management, Contract Negotiation, Team Leadership, Cloud Computing, Team Building, Strategic Partnerships, Program Management, Enterprise Software, Integration, Channel Management, Team Management, Channel, Business Strategy, Start-ups, Strategy Development, Account Management, Customer Relations, Business Management, Sales Management, Negotiation, Enterprise Architecture, Business Alliances, Management, Leadership, Sales, Project Management, Business Development, Strategy, CRM, Customer Service, Channel Partners, Cross-functional Team..., Security, Solution Selling, Go-to-market Strategy, Product Marketing, Product Management, SaaS, Mobile Devices, Vendor Management, Salesforce.com, Business Intelligence, Pre-sales
Education
St. Edwards University
BAAS, Computer Science
Alireza Talebizadeh Alireza Talebizadeh's Trusource Labs Experience October 2014 - Present
Job Technical Support
Industry Information Technology and Services
Experience
Trusource Labs October 2014 - Present
Bryant & Stratton College August 2009 - June 2014
Bryant & Stratton College April 2009 - December 2009
Skills
Higher Education, Teaching, Research, Public Speaking, Networking, PowerPoint, Microsoft Excel, SQL, Microsoft Office, Customer Service, Microsoft Word, Access, Teachers, Visual Basic, HTML, Change Management, Social Media, Windows, Outlook, Editing, Windows 7, System Administration
Education
Buffalo State College 2012 — 2014
Bachelor of Science (BS), Computer Information Systems
Bryant and Stratton College 2008 — 2009
Associate's degree, IT
Trusource Labs October 2014 - Present
Bryant & Stratton College August 2009 - June 2014
Bryant & Stratton College April 2009 - December 2009
Skills
Higher Education, Teaching, Research, Public Speaking, Networking, PowerPoint, Microsoft Excel, SQL, Microsoft Office, Customer Service, Microsoft Word, Access, Teachers, Visual Basic, HTML, Change Management, Social Media, Windows, Outlook, Editing, Windows 7, System Administration
Education
Buffalo State College 2012 — 2014
Bachelor of Science (BS), Computer Information Systems
Bryant and Stratton College 2008 — 2009
Associate's degree, IT
Trevor Hendricks Trevor Hendricks's Trusource Labs Experience January 2014 - Present
Job Technical Support at Intratek Computer, Inc.
Industry Information Technology and Services
Experience
Trusource Labs January 2014 - Present
Trusource Labs 2014 - 2014
Trusource Labs 2014 - 2014
Intratek Computer, Inc. March 2013 - November 2013
InReach June 2012 - October 2012
FedEx June 2009 - June 2012
FedEx June 2009 - June 2012
InReach 2012 - 2012
Lifetime Fitness July 2008 - December 2008
Oak Haven Massage October 2006 - August 2007
Skills
XML, Troubleshooting, Technical Support, Web Services, Servers, E-commerce, Shipping, Customer Service, Windows 7, Microsoft Office, Windows, Computer Hardware, Therapeutic Massage, Customer Satisfaction
Education
Ashmead College of Massage Seattle WA Bellevue Community College 2002 — 2003
Technical Diploma, Massage Therapy/Therapeutic Massage
ashmead school of massage 2002 — 2003
Massage Certificate, Massage Therapy/Therapeutic Massage
Bellevue Community College 1997 — 1999
Eastlake High School 1996 — 1997
Diploma, General Education
Trusource Labs January 2014 - Present
Trusource Labs 2014 - 2014
Trusource Labs 2014 - 2014
Intratek Computer, Inc. March 2013 - November 2013
InReach June 2012 - October 2012
FedEx June 2009 - June 2012
FedEx June 2009 - June 2012
InReach 2012 - 2012
Lifetime Fitness July 2008 - December 2008
Oak Haven Massage October 2006 - August 2007
Skills
XML, Troubleshooting, Technical Support, Web Services, Servers, E-commerce, Shipping, Customer Service, Windows 7, Microsoft Office, Windows, Computer Hardware, Therapeutic Massage, Customer Satisfaction
Education
Ashmead College of Massage Seattle WA Bellevue Community College 2002 — 2003
Technical Diploma, Massage Therapy/Therapeutic Massage
ashmead school of massage 2002 — 2003
Massage Certificate, Massage Therapy/Therapeutic Massage
Bellevue Community College 1997 — 1999
Eastlake High School 1996 — 1997
Diploma, General Education
Lena Patrick Lena Patrick's Trusource Labs Experience April 2014 - Present
Job Senior Tech Support Nest Labs, a Google company
Industry Consumer Electronics
Experience
Trusource Labs April 2014 - Present
Trusource Labs January 2014 - Present
Trusource Labs October 2013 - January 2014
Satellite Country October 2010 - October 2013
Travis Williamson, Attorney at Law November 2009 - July 2010
Wally Tingley & Associates June 2007 - August 2009
Skills
Customer Service, Sales, Account Management, Microsoft Excel, Team Leadership, Selling, Data Entry, Inbound Marketing, Sales Management, Microsoft Word, Call Centers, Windows, Information Architecture, Advertising Management, Mobile Applications, Social Media Integration, Retail Sales, Photoshop, Brand Implementation, Adobe Creative Suite, Illustrator, Graphic Design, Typography, Concept Generation, Team Building, Customer Satisfaction, Telecommunications, Vector Illustration, Acrylic Painting, Watercolor, Abstract Paintings, Computer Graphics, Dispatching, Computer Aided Dispatch, Sales Support Tools, Process Equipment, Customer Relations, Salesforce.com, Five9, Technical Support, Order Management, Mac OS, Android, Root Cause Problem..., Creative Solutions, Management, Customer Experience, Sales Leads, Sales Operations, Microsoft Office
Education
Austin Community College 2005 — 2014
Graphics Technology AOS, Illustration and Graphic Design
LBJ high 1999 — 2003
High School Diploma, Math and Science Academy
Trusource Labs April 2014 - Present
Trusource Labs January 2014 - Present
Trusource Labs October 2013 - January 2014
Satellite Country October 2010 - October 2013
Travis Williamson, Attorney at Law November 2009 - July 2010
Wally Tingley & Associates June 2007 - August 2009
Skills
Customer Service, Sales, Account Management, Microsoft Excel, Team Leadership, Selling, Data Entry, Inbound Marketing, Sales Management, Microsoft Word, Call Centers, Windows, Information Architecture, Advertising Management, Mobile Applications, Social Media Integration, Retail Sales, Photoshop, Brand Implementation, Adobe Creative Suite, Illustrator, Graphic Design, Typography, Concept Generation, Team Building, Customer Satisfaction, Telecommunications, Vector Illustration, Acrylic Painting, Watercolor, Abstract Paintings, Computer Graphics, Dispatching, Computer Aided Dispatch, Sales Support Tools, Process Equipment, Customer Relations, Salesforce.com, Five9, Technical Support, Order Management, Mac OS, Android, Root Cause Problem..., Creative Solutions, Management, Customer Experience, Sales Leads, Sales Operations, Microsoft Office
Education
Austin Community College 2005 — 2014
Graphics Technology AOS, Illustration and Graphic Design
LBJ high 1999 — 2003
High School Diploma, Math and Science Academy
Kristen Chamberlin Kristen Chamberlin's Trusource Labs Experience July 2015 - Present
Job Workforce Scheduling Analyst at Sears Holdings Corporation
Industry Retail
Experience
Trusource Labs July 2015 - Present
Sears Holdings Corporation December 2007 - July 2015
Sears Holdings Corporation April 2013 - December 2013
Sears Holdings Corporation January 2010 - April 2013
Sears Holdings Corporation June 2009 - January 2012
Sears Holdings Corporation November 2008 - June 2009
Sears Holdings Corporation June 2008 - November 2008
Sears Holdings Corporation March 2008 - June 2008
Sears Holdings Corporation August 2007 - March 2008
Skills
Aspect ACD, eWFM, Process Scheduler, Analysis, Scheduling, Communication, Process Improvement, Microsoft Office, Time Management, Data Entry, Software Documentation, Negotiation, Employee Training, Teamwork, Call Centers, Retail, Telephone Skills, Visual Merchandising, Retail Sales, Customer Retention, Customer Satisfaction, Inventory Management, Customer Experience, Loss Prevention, Coaching
Education
Le Cordon Bleu College of Culinary Arts-Austin 2003 — 2004
Associate of Science (A.S.), Culinary Arts/Chef Training, 3.0
Trusource Labs July 2015 - Present
Sears Holdings Corporation December 2007 - July 2015
Sears Holdings Corporation April 2013 - December 2013
Sears Holdings Corporation January 2010 - April 2013
Sears Holdings Corporation June 2009 - January 2012
Sears Holdings Corporation November 2008 - June 2009
Sears Holdings Corporation June 2008 - November 2008
Sears Holdings Corporation March 2008 - June 2008
Sears Holdings Corporation August 2007 - March 2008
Skills
Aspect ACD, eWFM, Process Scheduler, Analysis, Scheduling, Communication, Process Improvement, Microsoft Office, Time Management, Data Entry, Software Documentation, Negotiation, Employee Training, Teamwork, Call Centers, Retail, Telephone Skills, Visual Merchandising, Retail Sales, Customer Retention, Customer Satisfaction, Inventory Management, Customer Experience, Loss Prevention, Coaching
Education
Le Cordon Bleu College of Culinary Arts-Austin 2003 — 2004
Associate of Science (A.S.), Culinary Arts/Chef Training, 3.0
Jessica Overstreet Jessica Overstreet's Trusource Labs Experience July 2015 - Present
Job Technical Support/Help Desk
Industry Information Technology and Services
Experience
Trusource Labs July 2015 - Present
Golden Frog, GmbH July 2012 - June 2014
Austin Community College January 2008 - January 2012
Giganews May 2007 - January 2008
Austin Community College September 2006 - May 2007
7-Eleven October 2001 - January 2006
Skills
Linux, C++, HTML, CSS, Operating Systems, Technical Support, Computer Hardware, OS X, System Administration, Troubleshooting, Software Documentation, VPN, Team Leadership, Hardware, Network Administration, Software Installation, Windows, Perl, Cloud Computing, Networking, Python, Help Desk Support, TCP/IP, Windows XP, Windows 7, Access, Wireless
Education
Austin Community College 2010 — 2011
N/A, Cisco Networking Academy
Austin Community College 2004 — 2007
A.A.S, Local Area Network Security Administration Specialization, Cumulative GPA 3.8
Trusource Labs July 2015 - Present
Golden Frog, GmbH July 2012 - June 2014
Austin Community College January 2008 - January 2012
Giganews May 2007 - January 2008
Austin Community College September 2006 - May 2007
7-Eleven October 2001 - January 2006
Skills
Linux, C++, HTML, CSS, Operating Systems, Technical Support, Computer Hardware, OS X, System Administration, Troubleshooting, Software Documentation, VPN, Team Leadership, Hardware, Network Administration, Software Installation, Windows, Perl, Cloud Computing, Networking, Python, Help Desk Support, TCP/IP, Windows XP, Windows 7, Access, Wireless
Education
Austin Community College 2010 — 2011
N/A, Cisco Networking Academy
Austin Community College 2004 — 2007
A.A.S, Local Area Network Security Administration Specialization, Cumulative GPA 3.8
David Bookter David Bookter's Trusource Labs Experience December 2013 - Present
Job Technical Support Agent at Trusource Labs
Industry Information Technology and Services
Experience
Trusource Labs December 2013 - Present
Austin On-Site Computer Service January 2008 - November 2013
SAMUELS JEWELERS- divsion of GITANJALI August 2003 - October 2007
JQ 1995 - 2003
Gray Engineering, Inc. 1994 - 1995
AB Surveying & Engineering Co. 1993 - 1994
Ty Collins & Associates January 1990 - October 1990
MWM DesignGroup 1986 - 1989
Skills
Networking, Surveying, CAD, Windows, SQL, Microsoft Exchange, Windows XP, DNS, VMware, Servers
Education
Austin Community College 1990 — 1992
Associate of Science (AS), Computer and Information Sciences and Support Services
Trusource Labs December 2013 - Present
Austin On-Site Computer Service January 2008 - November 2013
SAMUELS JEWELERS- divsion of GITANJALI August 2003 - October 2007
JQ 1995 - 2003
Gray Engineering, Inc. 1994 - 1995
AB Surveying & Engineering Co. 1993 - 1994
Ty Collins & Associates January 1990 - October 1990
MWM DesignGroup 1986 - 1989
Skills
Networking, Surveying, CAD, Windows, SQL, Microsoft Exchange, Windows XP, DNS, VMware, Servers
Education
Austin Community College 1990 — 1992
Associate of Science (AS), Computer and Information Sciences and Support Services
Steve Carpenter Steve Carpenter's Trusource Labs Experience August 2014 - Present
Job Field Test Support and Testing Lead at TruSource Labs
Industry Computer Software
Experience
TruSource Labs August 2014 - Present
Spot BPO July 2013 - August 2014
BMC Software (Pro Unlimited contractor) January 2012 - April 2012
Family Eldercare September 2011 - November 2011
BMC Softrware January 1999 - April 2011
Keane, Inc September 1998 - March 1999
McLane Co., Inc August 1997 - August 1998
Skills
Requirements Analysis, Programming, Software Installation, Problem Solving, Software Development, JCL, REXX, DB2, COBOL, Software Quality..., SQL, Databases, IBM Mainframe, MVS, Quality Assurance, TSO, Mainframe, Test Planning, z/OS, Disaster Recovery, Database Administration, SharePoint
Education
St Edward's University 2011 — 2013
Bachelor of Arts, Computer Systems Management
San Jacinto College
AA, Data Processing (Business) / Computer Science
Skagit Valley College
TruSource Labs August 2014 - Present
Spot BPO July 2013 - August 2014
BMC Software (Pro Unlimited contractor) January 2012 - April 2012
Family Eldercare September 2011 - November 2011
BMC Softrware January 1999 - April 2011
Keane, Inc September 1998 - March 1999
McLane Co., Inc August 1997 - August 1998
Skills
Requirements Analysis, Programming, Software Installation, Problem Solving, Software Development, JCL, REXX, DB2, COBOL, Software Quality..., SQL, Databases, IBM Mainframe, MVS, Quality Assurance, TSO, Mainframe, Test Planning, z/OS, Disaster Recovery, Database Administration, SharePoint
Education
St Edward's University 2011 — 2013
Bachelor of Arts, Computer Systems Management
San Jacinto College
AA, Data Processing (Business) / Computer Science
Skagit Valley College
Alyssa Ingersoll's Trusource Labs Experience August 2014 - July 2015
Job Software Development
Industry Computer Software
Experience
Trusource Labs August 2014 - July 2015
Starbucks May 2012 - November 2012
UPS August 2007 - December 2008
Skills
Programming, Python, Django, Linux, Git, Java, Ruby, Sorting, Data Structures, Sublime Text 3, pyCharm, Eclipse, Asana, OSI Model, Visual Studio, Assembly Language, JUnit, Wireshark
Education
Central Washington University 2013 — 2014
Bachelor of Science (BS), Computer Science
University of Washington 2012 — 2013
BS, Molecular Biology
Trusource Labs August 2014 - July 2015
Starbucks May 2012 - November 2012
UPS August 2007 - December 2008
Skills
Programming, Python, Django, Linux, Git, Java, Ruby, Sorting, Data Structures, Sublime Text 3, pyCharm, Eclipse, Asana, OSI Model, Visual Studio, Assembly Language, JUnit, Wireshark
Education
Central Washington University 2013 — 2014
Bachelor of Science (BS), Computer Science
University of Washington 2012 — 2013
BS, Molecular Biology
Ryen Burns's Trusource Labs Experience September 2013 - Present
Job Tier 2 Technical Support at Trusource Labs
Industry Computer Hardware
Experience
Trusource Labs September 2013 - Present
Cotton Patch Cafe July 2013 - September 2013
Jimmy John's October 2012 - July 2013
Skills
Microsoft Office, Windows, Computer Hardware, Customer Service, Microsoft Word, PowerPoint, Linux, Android, Hardware Installation, WiFi, Windows 7, OS X, Troubleshooting, Networking, Computer Repair, Access, Food Service, Food, Technical Support, Call Centers, Windows Vista
Education
Texas State Technical College Waco 2010 — 2013
Associate of Arts and Sciences (A.A.S.), Computer Maintenance Technology
Trusource Labs September 2013 - Present
Cotton Patch Cafe July 2013 - September 2013
Jimmy John's October 2012 - July 2013
Skills
Microsoft Office, Windows, Computer Hardware, Customer Service, Microsoft Word, PowerPoint, Linux, Android, Hardware Installation, WiFi, Windows 7, OS X, Troubleshooting, Networking, Computer Repair, Access, Food Service, Food, Technical Support, Call Centers, Windows Vista
Education
Texas State Technical College Waco 2010 — 2013
Associate of Arts and Sciences (A.A.S.), Computer Maintenance Technology
Badara sakho Badara sakho's Trusource Labs Experience February 2015 - August 2015
Job Senior Enterprise Engineer Sigma BA,BS,MBA,PMP
Industry Information Technology and Services
Experience
Apple August 2015 - Present
Trusource Labs February 2015 - August 2015
Tangoe November 2009 - January 2015
Dish Network January 2007 - November 2009
Nationwide Financial December 2005 - January 2007
ProfitLine March 2004 - November 2005
Sears Logistics Services, Inc. April 2003 - January 2005
JPMorgan Chase & Co. June 2002 - November 2003
Excel Distribution West Africa January 2000 - January 2001
Skills
Troubleshooting, IT Solutions, Customer Service, Telecommunications, Management, Visual C++, Forecasting, Project Planning, Vendor Management, Analysis, Bilingual Proficiency, Inventory Management, Technical Support, Call Centers, Business Analysis, System Administration, Software Documentation, Access, Blackberry, Networking, Strategy, Finance, Accounts Receivable, Process Improvement, VPN, Invoicing, Mobile Devices, Customer Experience, Training, VoIP, Databases, Team Leadership, Project Management, Customer Satisfaction, Leadership, IT Management, Operations Management, Salesforce.com, salesforce certified, Information Technology, Change Management, Budgets, Program Management, Business Strategy, Data Analysis, SQL
Education
Keller Graduate School of Management of DeVry University 2012 — 2013
Master of Business Administration (MBA), Security Information Systems, Audit, 3.5 out 4.00 GPA
DeVry University-Ohio 2009 — 2011
Bachelors of Science, Project Management, 3.00
Ashworth University 2005 — 2006
Diploma, Financial Planning
Florida Atlantic University 2001 — 2006
Bachelor of Arts (B.A.), International Finance, 3.00
Harvard Business School
International Studies, Study Abroad
Apple August 2015 - Present
Trusource Labs February 2015 - August 2015
Tangoe November 2009 - January 2015
Dish Network January 2007 - November 2009
Nationwide Financial December 2005 - January 2007
ProfitLine March 2004 - November 2005
Sears Logistics Services, Inc. April 2003 - January 2005
JPMorgan Chase & Co. June 2002 - November 2003
Excel Distribution West Africa January 2000 - January 2001
Skills
Troubleshooting, IT Solutions, Customer Service, Telecommunications, Management, Visual C++, Forecasting, Project Planning, Vendor Management, Analysis, Bilingual Proficiency, Inventory Management, Technical Support, Call Centers, Business Analysis, System Administration, Software Documentation, Access, Blackberry, Networking, Strategy, Finance, Accounts Receivable, Process Improvement, VPN, Invoicing, Mobile Devices, Customer Experience, Training, VoIP, Databases, Team Leadership, Project Management, Customer Satisfaction, Leadership, IT Management, Operations Management, Salesforce.com, salesforce certified, Information Technology, Change Management, Budgets, Program Management, Business Strategy, Data Analysis, SQL
Education
Keller Graduate School of Management of DeVry University 2012 — 2013
Master of Business Administration (MBA), Security Information Systems, Audit, 3.5 out 4.00 GPA
DeVry University-Ohio 2009 — 2011
Bachelors of Science, Project Management, 3.00
Ashworth University 2005 — 2006
Diploma, Financial Planning
Florida Atlantic University 2001 — 2006
Bachelor of Arts (B.A.), International Finance, 3.00
Harvard Business School
International Studies, Study Abroad
Robert Garza Robert Garza's Trusource Labs Experience April 2015 - Present
Job Solutions Manager at Trusource Labs
Industry Computer Software
Experience
Trusource Labs April 2015 - Present
Terra Nova Games February 2013 - Present
Apple December 2013 - April 2015
Apple Inc. December 2011 - December 2013
Apple March 2010 - December 2013
Apple February 2009 - December 2011
The Texas Union Informal Classes, University of Texas at Ausitn January 2009 - September 2010
Skills
Training & Development, Large Group Facilitation, Software Training, Photography, Photo Editing, Presentation Development, Group Presentations, Employee Training, Hands-on Training, Workshop Facilitation, Instructional Design, Digital Photography, Adobe Photoshop, Adobe Illustrator, Leadership, iWork, Training, iLife, Keynote, iPod, Mac, iTunes, Photoshop, Illustrator, iPhone, Image Editing, OS X, iOS
Education
Texas State University-San Marcos 2005 — 2007
BFA, Digital and Photographic Imaging
Trusource Labs April 2015 - Present
Terra Nova Games February 2013 - Present
Apple December 2013 - April 2015
Apple Inc. December 2011 - December 2013
Apple March 2010 - December 2013
Apple February 2009 - December 2011
The Texas Union Informal Classes, University of Texas at Ausitn January 2009 - September 2010
Skills
Training & Development, Large Group Facilitation, Software Training, Photography, Photo Editing, Presentation Development, Group Presentations, Employee Training, Hands-on Training, Workshop Facilitation, Instructional Design, Digital Photography, Adobe Photoshop, Adobe Illustrator, Leadership, iWork, Training, iLife, Keynote, iPod, Mac, iTunes, Photoshop, Illustrator, iPhone, Image Editing, OS X, iOS
Education
Texas State University-San Marcos 2005 — 2007
BFA, Digital and Photographic Imaging
Chris Horton's Trusource Labs Experience May 2013 - Present
Job CEO & CoFounder, Trusource Labs
Industry Information Technology and Services
Experience
Trusource Labs May 2013 - Present
Cloud Telecom Ventures, LLC January 2010 - Present
CCH Ventures November 2007 - Present
Sydcor November 2000 - November 2007
Cerqa June 1996 - July 2000
IPC 1994 - 1996
Skills
Strategic Planning, Start-ups, Product Development, Financial Modeling, Alternative Investments, Investments, Business Development, Valuation, Strategy, Hedge Funds, Outsourcing, BPO, Equities, Customer Service, Portfolio Management, Asset Management, New Business Development, Due Diligence, Business Strategy, Marketing Strategy, SaaS, Private Equity, Leadership, Management, Mergers, Sales, Strategic Partnerships, Cross-functional Team..., Entrepreneurship, Mergers & Acquisitions
Education
The University of Texas at Austin 1985 — 1993
Marketing
Trusource Labs May 2013 - Present
Cloud Telecom Ventures, LLC January 2010 - Present
CCH Ventures November 2007 - Present
Sydcor November 2000 - November 2007
Cerqa June 1996 - July 2000
IPC 1994 - 1996
Skills
Strategic Planning, Start-ups, Product Development, Financial Modeling, Alternative Investments, Investments, Business Development, Valuation, Strategy, Hedge Funds, Outsourcing, BPO, Equities, Customer Service, Portfolio Management, Asset Management, New Business Development, Due Diligence, Business Strategy, Marketing Strategy, SaaS, Private Equity, Leadership, Management, Mergers, Sales, Strategic Partnerships, Cross-functional Team..., Entrepreneurship, Mergers & Acquisitions
Education
The University of Texas at Austin 1985 — 1993
Marketing
Becca Hubbard's Trusource Labs Experience June 2014 - June 2015
Job Learning Program Manager at GoDaddy
Industry Information Technology and Services
Experience
GoDaddy June 2015 - Present
Trusource Labs June 2014 - June 2015
YMCA of the Triangle June 2003 - May 2014
Citizen Schools August 2011 - February 2013
Skills
Community Outreach, Spanish, Public Policy, Curriculum Design, Non-profits, Teaching, Nonprofits, Conflict Resolution, Policy, Grant Writing, Policy Analysis, Program Development, International Relations, Public Speaking, Research, Event Planning, Program Evaluation, Management Consulting, Volunteer Management, Data Analysis, Coaching, Youth Development, Leadership, Fundraising, Management
Education
Duke University
Bachelor of Arts, Public Policy Studies
GoDaddy June 2015 - Present
Trusource Labs June 2014 - June 2015
YMCA of the Triangle June 2003 - May 2014
Citizen Schools August 2011 - February 2013
Skills
Community Outreach, Spanish, Public Policy, Curriculum Design, Non-profits, Teaching, Nonprofits, Conflict Resolution, Policy, Grant Writing, Policy Analysis, Program Development, International Relations, Public Speaking, Research, Event Planning, Program Evaluation, Management Consulting, Volunteer Management, Data Analysis, Coaching, Youth Development, Leadership, Fundraising, Management
Education
Duke University
Bachelor of Arts, Public Policy Studies
Alton Martin Alton Martin's Trusource Labs Experience June 2013 - Present
Job CoFounder and Principal at TruSource Labs
Industry Management Consulting
Experience
Trusource Labs June 2013 - Present
University of of Tennessee, Center for Executive Education December 2009 - Present
SPOT Consulting LLC August 2009 - December 2014
Customer Operations Performance Center Inc. April 1996 - June 2009
COPC, Inc. April 1996 - June 2009
Harte Graphics February 1993 - June 1995
Genicom 1992 - 1994
Skills
Marketing Strategy, Sales Management, Outsourcing, Executive Management, Customer Service, Technical Support, Sales, Social Media, Contact Centers, BPO, Strategic Planning, Process Improvement, Call Centers, Business Development, CRM, Leadership, Management, Business Process..., Vendor Management, Operations Management, Customer Experience, Management Consulting, Performance Management, Strategy, Consulting, Business Process, Training, SaaS, Outsourcing Management, Start-ups
Education
University of Virginia Darden School of Business 1979 — 1981
MBA, Business
Tulane University 1973 — 1977
Bachelor of Arts, History and Math
Albemarle 1970 — 1973
High School
Trusource Labs June 2013 - Present
University of of Tennessee, Center for Executive Education December 2009 - Present
SPOT Consulting LLC August 2009 - December 2014
Customer Operations Performance Center Inc. April 1996 - June 2009
COPC, Inc. April 1996 - June 2009
Harte Graphics February 1993 - June 1995
Genicom 1992 - 1994
Skills
Marketing Strategy, Sales Management, Outsourcing, Executive Management, Customer Service, Technical Support, Sales, Social Media, Contact Centers, BPO, Strategic Planning, Process Improvement, Call Centers, Business Development, CRM, Leadership, Management, Business Process..., Vendor Management, Operations Management, Customer Experience, Management Consulting, Performance Management, Strategy, Consulting, Business Process, Training, SaaS, Outsourcing Management, Start-ups
Education
University of Virginia Darden School of Business 1979 — 1981
MBA, Business
Tulane University 1973 — 1977
Bachelor of Arts, History and Math
Albemarle 1970 — 1973
High School
Franklin Blanco's Trusource Labs Experience January 2014 - Present
Job Senior Technical Support Analyst at Trusource Labs
Industry Information Technology and Services
Experience
Trusource Labs January 2014 - Present
Staff Management SMX January 2014 - June 2014
Fundamentally Toys October 2008 - December 2013
Skills
Customer Service, Microsoft Office, OS X, Project Management, Sales Management, Team Leadership, Technical Support, Troubleshooting
Education
Houston Community College 2011 — 2013
Associate's degree, Computer Engineering
University of Houston
Bachelor of Applied Science (B.A.Sc.), Computer Engineering, Still attending
Trusource Labs January 2014 - Present
Staff Management SMX January 2014 - June 2014
Fundamentally Toys October 2008 - December 2013
Skills
Customer Service, Microsoft Office, OS X, Project Management, Sales Management, Team Leadership, Technical Support, Troubleshooting
Education
Houston Community College 2011 — 2013
Associate's degree, Computer Engineering
University of Houston
Bachelor of Applied Science (B.A.Sc.), Computer Engineering, Still attending
Austin Krohn Austin Krohn's Trusource Labs Experience March 2015 - Present
Job Student at Texas State UniversitySan Marcos
Industry Information Technology and Services
Experience
Trusource Labs March 2015 - Present
344th Tactical PSYOP Company 2009 - May 2015
Leif Johnson Ford July 2014 - March 2015
vitaminwater 2012 - 2012
Skills
Microsoft Office, Social Networking, Marketing, Sales, Analytics, Customer Service, Sales Process, Customer Satisfaction
Education
Texas State University-San Marcos
Computer Science
Trusource Labs March 2015 - Present
344th Tactical PSYOP Company 2009 - May 2015
Leif Johnson Ford July 2014 - March 2015
vitaminwater 2012 - 2012
Skills
Microsoft Office, Social Networking, Marketing, Sales, Analytics, Customer Service, Sales Process, Customer Satisfaction
Education
Texas State University-San Marcos
Computer Science
Seth Hammock's Trusource Labs Experience March 2015 - Present
Job Systems Support/Designer at Trusource Labs
Industry Graphic Design
Experience
Trusource Labs March 2015 - Present
Supported Community Lifestyles June 2014 - August 2014
Advent June 2014 - June 2014
Birdsong Creative February 2014 - May 2014
CVS Pharmacy March 2012 - April 2014
NATIVE magazine September 2013 - December 2013
Skills
Photoshop, Graphic Design, Adobe Creative Suite, Packaging, Typography, Layout, Editorial, Posters, Logo Design, Publishing, Mac, Pharmaceutical Industry, Adobe Acrobat, Fashion, Magazine Design, Magazine Layout Design, Web Design, Music Production, Customer Service, Technical Support, Dropbox, Baseball, Team Leadership, Drawing
Education
The Art Institute of Tennessee-Nashville 2011 — 2013
Bachelor of Fine Arts (B.F.A.), Graphic Design
Sam Houston State University 2008 — 2010
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Baylor University 2006 — 2008
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Trusource Labs March 2015 - Present
Supported Community Lifestyles June 2014 - August 2014
Advent June 2014 - June 2014
Birdsong Creative February 2014 - May 2014
CVS Pharmacy March 2012 - April 2014
NATIVE magazine September 2013 - December 2013
Skills
Photoshop, Graphic Design, Adobe Creative Suite, Packaging, Typography, Layout, Editorial, Posters, Logo Design, Publishing, Mac, Pharmaceutical Industry, Adobe Acrobat, Fashion, Magazine Design, Magazine Layout Design, Web Design, Music Production, Customer Service, Technical Support, Dropbox, Baseball, Team Leadership, Drawing
Education
The Art Institute of Tennessee-Nashville 2011 — 2013
Bachelor of Fine Arts (B.F.A.), Graphic Design
Sam Houston State University 2008 — 2010
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Baylor University 2006 — 2008
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Heather Lucier Stanley, CPA's Trusource Labs Experience December 2014 - January 2015
Job Staff Accountant at HHS Hospital Housekeeping Systems
Industry Accounting
Experience
HHS - Hospital Housekeeping Systems February 2015 - Present
Trusource Labs December 2014 - January 2015
Trusource Labs August 2013 - December 2014
Study Breaks Magazine February 2013 - September 2013
CrowleyJones June 2012 - October 2012
Seton Healthcare Family December 2011 - June 2012
Temple-Inland September 2003 - April 2009
Temple-Inland April 2001 - September 2003
handtech.com April 2000 - January 2001
Harte-Hanks, Inc. March 1998 - March 2000
Skills
Software Documentation, Accounting, Business Process, Business Analysis, Auditing, Account Reconciliation, Accounts Payable, Microsoft Excel, Internal Audit, Internal Controls, Accounts Receivable, Technical Writing
Education
University of Michigan 1988 — 1992
Bachelor of Arts (B.A.), Creative Writing and Literature
The University of Texas at San Antonio 1994 — 1996
Accounting and Business/Management, 3.93
University of Phoenix 2006 — 2008
Master's degree, Management Information Systems, General, 3.93
HHS - Hospital Housekeeping Systems February 2015 - Present
Trusource Labs December 2014 - January 2015
Trusource Labs August 2013 - December 2014
Study Breaks Magazine February 2013 - September 2013
CrowleyJones June 2012 - October 2012
Seton Healthcare Family December 2011 - June 2012
Temple-Inland September 2003 - April 2009
Temple-Inland April 2001 - September 2003
handtech.com April 2000 - January 2001
Harte-Hanks, Inc. March 1998 - March 2000
Skills
Software Documentation, Accounting, Business Process, Business Analysis, Auditing, Account Reconciliation, Accounts Payable, Microsoft Excel, Internal Audit, Internal Controls, Accounts Receivable, Technical Writing
Education
University of Michigan 1988 — 1992
Bachelor of Arts (B.A.), Creative Writing and Literature
The University of Texas at San Antonio 1994 — 1996
Accounting and Business/Management, 3.93
University of Phoenix 2006 — 2008
Master's degree, Management Information Systems, General, 3.93
Jesse Gerson's Trusource Labs Experience June 2015 - Present
Job Senior Leader: Client Success, Sales Operations, Project Management
Industry Management Consulting
Experience
Trusource Labs June 2015 - Present
Self-Employed Freelance 2001 - Present
Miscellaneous March 2015 - June 2015
CASFI (CallAssistant acquired by Serent Capital) March 2013 - February 2015
Marketing Technologies LLC CallAssistant, Inc. (Acquired by Serent Capital) July 2011 - March 2013
Sopra Capital November 2010 - July 2011
Feature Films 2005 - November 2010
Feature Films for Families 2007 - 2009
Feature Films for Families 2000 - 2005
Feature Films for Families 1997 - 2000
Skills
Management, Leadership, Strategic Planning, Team Building, Business Strategy, Customer Service, Sales, New Business Development, Account Management, Marketing Strategy, Entrepreneurship, Team Leadership, Marketing, Training, Strategy, Public Speaking, Business Development, Call Centers, Sales Operations, Sales Management, Salesforce.com, CRM, Operations Management, Process Improvement, Start-ups, Social Media Marketing, Sales Process, Lead Generation, Selling, Direct Sales, Franchising, Contract Negotiation, SaaS, Budgets, Online Marketing, Coaching, Photoshop, Communication, Data Analysis, Program Management, Organizational..., Leadership Development, Curriculum Development, Integration, Writing, Creative Writing, Analysis
Education
Agoura High School 1991 — 1995
Salt Lake Community College
Communications, General
Trusource Labs June 2015 - Present
Self-Employed Freelance 2001 - Present
Miscellaneous March 2015 - June 2015
CASFI (CallAssistant acquired by Serent Capital) March 2013 - February 2015
Marketing Technologies LLC CallAssistant, Inc. (Acquired by Serent Capital) July 2011 - March 2013
Sopra Capital November 2010 - July 2011
Feature Films 2005 - November 2010
Feature Films for Families 2007 - 2009
Feature Films for Families 2000 - 2005
Feature Films for Families 1997 - 2000
Skills
Management, Leadership, Strategic Planning, Team Building, Business Strategy, Customer Service, Sales, New Business Development, Account Management, Marketing Strategy, Entrepreneurship, Team Leadership, Marketing, Training, Strategy, Public Speaking, Business Development, Call Centers, Sales Operations, Sales Management, Salesforce.com, CRM, Operations Management, Process Improvement, Start-ups, Social Media Marketing, Sales Process, Lead Generation, Selling, Direct Sales, Franchising, Contract Negotiation, SaaS, Budgets, Online Marketing, Coaching, Photoshop, Communication, Data Analysis, Program Management, Organizational..., Leadership Development, Curriculum Development, Integration, Writing, Creative Writing, Analysis
Education
Agoura High School 1991 — 1995
Salt Lake Community College
Communications, General
Landon Lewis's Trusource Labs Experience December 2013 - Present
Job Dropcam Written Support Team Lead at Trusource Labs
Industry Information Technology and Services
Experience
Austin Telco Federal Credit Union Technical Support/Written SupportTrusource LabsDecember 2013 - Present
Trusource Labs December 2013 - Present
Skills
Technical Support, Troubleshooting, Vendor Management, SLA, Management, Team Leadership
Education
Austin Community College 2013 — 2016
Associate's degree, Network and System Administration/Administrator
Austin Telco Federal Credit Union Technical Support/Written SupportTrusource LabsDecember 2013 - Present
Trusource Labs December 2013 - Present
Skills
Technical Support, Troubleshooting, Vendor Management, SLA, Management, Team Leadership
Education
Austin Community College 2013 — 2016
Associate's degree, Network and System Administration/Administrator
Charles Bouchard's Trusource Labs Experience December 2014 - February 2015
Job Computer Network Tech
Industry Information Technology and Services
Experience
Supercircuits, Inc. May 2015 - Present
Trusource Labs December 2014 - February 2015
LegalZoom October 2013 - November 2014
Dun & Bradstreet December 2010 - August 2013
Apex Systems 2011 - 2011
RenewData August 2010 - December 2010
Hoover's, Inc. February 2008 - August 2010
Dun & Bradstreet February 2006 - February 2008
Skills
Salesforce.com, Sales Operations, Agile Methodologies, Sales, Data Management, SaaS, Enterprise Software, Direct Sales, CRM, IIS, Sales Process, Competitive Analysis, Cloud Computing, Business Intelligence, Analytics, Account Management, Business Development, Lead Generation, Solution Selling, Customer Service, Product Management, Business Analysis, Management, Team Leadership, Leadership
Education
University of Phoenix 2007 — 2011
BSB, Business Information Systems
Supercircuits, Inc. May 2015 - Present
Trusource Labs December 2014 - February 2015
LegalZoom October 2013 - November 2014
Dun & Bradstreet December 2010 - August 2013
Apex Systems 2011 - 2011
RenewData August 2010 - December 2010
Hoover's, Inc. February 2008 - August 2010
Dun & Bradstreet February 2006 - February 2008
Skills
Salesforce.com, Sales Operations, Agile Methodologies, Sales, Data Management, SaaS, Enterprise Software, Direct Sales, CRM, IIS, Sales Process, Competitive Analysis, Cloud Computing, Business Intelligence, Analytics, Account Management, Business Development, Lead Generation, Solution Selling, Customer Service, Product Management, Business Analysis, Management, Team Leadership, Leadership
Education
University of Phoenix 2007 — 2011
BSB, Business Information Systems
John Vardanian's Trusource Labs Experience December 2013 - May 2015
Job Programmer IV at Texas Real Estate Commission
Industry Information Technology and Services
Experience
Texas Real Estate Commission May 2015 - Present
Trusource Labs December 2013 - May 2015
IKANO Communications, Inc. January 2012 - October 2013
Western International Securities 2009 - 2012
Chaotic Moon Studios March 2011 - August 2011
Skills
JavaScript, MySQL, PHP, Python, Linux, HTML, Computer Science, jQuery, OS X, CSS, C#, Windows, Java, AJAX, SQL, Object Oriented Design, Bash, jQuery UI, JSON, MVC Architecture, ASP.NET, Networking, Sublime Text, PhpMyAdmin, cPanel, Quality Assurance, Eclipse, Telephony, Technical Support, iOS, Android
Education
Moorpark College 2006 — 2008
Computer Science, Statistics, Accounting, Speech, Writing
Santa Susana Magnet High School of Technology and Arts 2001 — 2005
High Honors Certification in Computer Science, Computer Science, 3.9
Texas Real Estate Commission May 2015 - Present
Trusource Labs December 2013 - May 2015
IKANO Communications, Inc. January 2012 - October 2013
Western International Securities 2009 - 2012
Chaotic Moon Studios March 2011 - August 2011
Skills
JavaScript, MySQL, PHP, Python, Linux, HTML, Computer Science, jQuery, OS X, CSS, C#, Windows, Java, AJAX, SQL, Object Oriented Design, Bash, jQuery UI, JSON, MVC Architecture, ASP.NET, Networking, Sublime Text, PhpMyAdmin, cPanel, Quality Assurance, Eclipse, Telephony, Technical Support, iOS, Android
Education
Moorpark College 2006 — 2008
Computer Science, Statistics, Accounting, Speech, Writing
Santa Susana Magnet High School of Technology and Arts 2001 — 2005
High Honors Certification in Computer Science, Computer Science, 3.9
David Fatula's Trusource Labs Experience September 2014 - Present
Job
Industry Information Technology and Services
Experience
Trusource Labs September 2014 - Present
Texas Army National Guard August 2014 - Present
Skills
Microsoft Office, Management, Microsoft Excel, Microsoft Word, Research, PowerPoint, Leadership, Training
Education
Penn State Erie, The Behrend College 2009 — 2013
Bachelor of Arts (B.A.), Political Science and Government
Lincoln High School
Trusource Labs September 2014 - Present
Texas Army National Guard August 2014 - Present
Skills
Microsoft Office, Management, Microsoft Excel, Microsoft Word, Research, PowerPoint, Leadership, Training
Education
Penn State Erie, The Behrend College 2009 — 2013
Bachelor of Arts (B.A.), Political Science and Government
Lincoln High School
James Voight's Trusource Labs Experience November 2013 - Present
Job New Technology Implementations
Industry E-Learning
Experience
Trusource Labs November 2013 - Present
Aunt Ella's Organic Gardens and Farm June 2010 - August 2013
Apple Computer, Inc. 1995 - April 2010
Apple March 2001 - April 2003
University of Texas, Dept of Journalism September 1980 - May 1992
Education
The University of Texas at Austin 1977 — 1981
MA, Communications
The University of Texas at Austin 1971 — 1976
BJ, Photojournalism, Perceptual Psychology
Trusource Labs November 2013 - Present
Aunt Ella's Organic Gardens and Farm June 2010 - August 2013
Apple Computer, Inc. 1995 - April 2010
Apple March 2001 - April 2003
University of Texas, Dept of Journalism September 1980 - May 1992
Education
The University of Texas at Austin 1977 — 1981
MA, Communications
The University of Texas at Austin 1971 — 1976
BJ, Photojournalism, Perceptual Psychology
Sara Lathan's Trusource Labs Experience September 2014 - Present
Job Apple Service Desk at Trusource Labs
Industry Arts and Crafts
Experience
Trusource Labs September 2014 - Present
Apple Retail December 2008 - Present
Sara Lathan Art December 2006 - Present
Lolly Harrison June 2007 - January 2010
Art and Frame Gallery July 2008 - October 2008
The Paisley Petal June 2005 - August 2006
Skills
Mac, OS X, Customer Service, Drawing, Painting, Oil Painting, Illustrator, Design
Education
The University of Texas at Austin 2002 — 2006
BS, Textiles and Apparel Design
Trusource Labs September 2014 - Present
Apple Retail December 2008 - Present
Sara Lathan Art December 2006 - Present
Lolly Harrison June 2007 - January 2010
Art and Frame Gallery July 2008 - October 2008
The Paisley Petal June 2005 - August 2006
Skills
Mac, OS X, Customer Service, Drawing, Painting, Oil Painting, Illustrator, Design
Education
The University of Texas at Austin 2002 — 2006
BS, Textiles and Apparel Design
Charlie Draughter's Trusource Labs Experience January 2014 - February 2015
Job Sr. Automation Engineer ( B.S. EE)
Industry Electrical/Electronic Manufacturing
Experience
BENTELER Steel/Tube January 2015 - Present
CD3 Consultants August 2008 - Present
TruSource Labs January 2014 - February 2015
Magna International September 2008 - October 2012
Plastech Engineered Prouducts January 2004 - September 2008
NYX Technologies January 2002 - January 2004
Skills
Lean Manufacturing, PLC, 5S, Manufacturing, Root Cause Analysis, Programming, Engineering, FMEA, TS16949, Facilities Management, Troubleshooting, Electricians, ISO, Continuous Improvement, Manufacturing..., Industrial Engineering, JIT, Poka Yoke, Electronics, 5 Why, Injection Molding, Automation, Process Control, Plastics, Robotics, SPC, Toyota Production System, Kaizen
Education
Northwestern State University 1998 — 2002
BENTELER Steel/Tube January 2015 - Present
CD3 Consultants August 2008 - Present
TruSource Labs January 2014 - February 2015
Magna International September 2008 - October 2012
Plastech Engineered Prouducts January 2004 - September 2008
NYX Technologies January 2002 - January 2004
Skills
Lean Manufacturing, PLC, 5S, Manufacturing, Root Cause Analysis, Programming, Engineering, FMEA, TS16949, Facilities Management, Troubleshooting, Electricians, ISO, Continuous Improvement, Manufacturing..., Industrial Engineering, JIT, Poka Yoke, Electronics, 5 Why, Injection Molding, Automation, Process Control, Plastics, Robotics, SPC, Toyota Production System, Kaizen
Education
Northwestern State University 1998 — 2002
Jesse Rendon's Trusource Labs Experience November 2014 - Present
Job Controller
Industry Information Services
Experience
Trusource Labs November 2014 - Present
Privately Owned Company May 2010 - Present
COPC April 2008 - May 2010
Migrant Clinicians Network 2007 - 2008
Omnilife USA, Inc. July 2001 - October 2007
EduCare 1993 - 1998
Education
St. Edward's University 2007 — 2009
BBA/MBA, Accounting
Trusource Labs November 2014 - Present
Privately Owned Company May 2010 - Present
COPC April 2008 - May 2010
Migrant Clinicians Network 2007 - 2008
Omnilife USA, Inc. July 2001 - October 2007
EduCare 1993 - 1998
Education
St. Edward's University 2007 — 2009
BBA/MBA, Accounting
Chris Wigington's Trusource Labs Experience October 2013 - June 2015
Job Trainer | Coach | Customer Service Specialist
Industry Professional Training & Coaching
Gilbert Barajas's Trusource Labs Experience June 2015 - Present
Job QA Lead @ TruSource Labs
Industry Information Technology and Services
Experience
Trusource Labs June 2015 - Present
Trusource Labs May 2015 - Present
Trusource Labs December 2013 - Present
Apple Inc. October 2008 - January 2013
Harte Hanks 2007 - 2007
US Navy January 2002 - June 2006
US Navy January 2002 - June 2006
Skills
Troubleshooting, Leadership, Management, Customer Satisfaction, OS X, Wireless, Time Management, iPhone, Cross-functional Team..., Program Management, Project Management, Team Leadership, Process Improvement, Multimedia, Testing, Training, SAP, Supply Chain Management, Customer Service, Telecommunications, Quality Assurance, Strategy, Business Analysis, Software Documentation, Call Centers, Team Management, Customer Experience, CRM, Product Management, Business Process..., Networking, Technical Support, iWork, Mobile Devices, Team Building, Outsourcing, Salesforce.com, Computer Hardware, Sales, Coaching, Windows, Microsoft Office, Microsoft Excel, Windows 7, Account Management, Microsoft Word, Employee Training, Operations Management, Vendor Management
Education
Southwest Texas State University 2001 — 2002
Communication and Media Studies
ROBERT E. LEE SENIOR HIGH SCHOOL 1997 — 2001
High School Diploma
Trusource Labs June 2015 - Present
Trusource Labs May 2015 - Present
Trusource Labs December 2013 - Present
Apple Inc. October 2008 - January 2013
Harte Hanks 2007 - 2007
US Navy January 2002 - June 2006
US Navy January 2002 - June 2006
Skills
Troubleshooting, Leadership, Management, Customer Satisfaction, OS X, Wireless, Time Management, iPhone, Cross-functional Team..., Program Management, Project Management, Team Leadership, Process Improvement, Multimedia, Testing, Training, SAP, Supply Chain Management, Customer Service, Telecommunications, Quality Assurance, Strategy, Business Analysis, Software Documentation, Call Centers, Team Management, Customer Experience, CRM, Product Management, Business Process..., Networking, Technical Support, iWork, Mobile Devices, Team Building, Outsourcing, Salesforce.com, Computer Hardware, Sales, Coaching, Windows, Microsoft Office, Microsoft Excel, Windows 7, Account Management, Microsoft Word, Employee Training, Operations Management, Vendor Management
Education
Southwest Texas State University 2001 — 2002
Communication and Media Studies
ROBERT E. LEE SENIOR HIGH SCHOOL 1997 — 2001
High School Diploma
Nick Templin's Trusource Labs Experience December 2013 - March 2015
Job Technical Support Representative at SolarWinds
Industry Information Technology and Services
Experience
SolarWinds March 2015 - Present
TruSource Labs December 2013 - March 2015
Aspyr Media September 2012 - October 2012
Harte-Hanks, Inc. March 2012 - July 2012
Polycom July 2011 - September 2011
Lakeway Resort and Spa May 2010 - August 2010
Skills
Microsoft Excel, Microsoft Word, Outlook, Lync, Windows 7, Customer Service, Technical Support, Auditing, Filing, Coordinating Events, Project Planning, Interview Preparation, Screening Resumes, Compensation & Benefit, Hiring Employees, PowerPoint, Quality Assurance, Troubleshooting, Microsoft Office
Education
Texas A&M University 2006 — 2010
Bachelor of Science, Major: Human Resource Development / Minor: Business Administration
SolarWinds March 2015 - Present
TruSource Labs December 2013 - March 2015
Aspyr Media September 2012 - October 2012
Harte-Hanks, Inc. March 2012 - July 2012
Polycom July 2011 - September 2011
Lakeway Resort and Spa May 2010 - August 2010
Skills
Microsoft Excel, Microsoft Word, Outlook, Lync, Windows 7, Customer Service, Technical Support, Auditing, Filing, Coordinating Events, Project Planning, Interview Preparation, Screening Resumes, Compensation & Benefit, Hiring Employees, PowerPoint, Quality Assurance, Troubleshooting, Microsoft Office
Education
Texas A&M University 2006 — 2010
Bachelor of Science, Major: Human Resource Development / Minor: Business Administration
Edmond Ybarra's Trusource Labs Experience September 2014 - Present
Job Product Quality Insight Team Analyst at Trusource Labs
Industry Information Technology and Services
Experience
Trusource Labs September 2014 - Present
Trusource Labs February 2014 - September 2014
Volt Technical Resources November 2013 - February 2014
Volt Technical Resources September 2013 - November 2013
Volt Technical Resources 2013 - 2013
Skills
Technical Support, OS X, Wireless Networking, Windows 7, Troubleshooting, Windows XP, Help Desk Support, Networking, Software Installation, Operating Systems, Windows, Software Documentation, Information Technology, Printers, Cloud Computing, Wireless, Sales
Education
ITT Technical Institute-Austin 2003 — 2005
Associates Degree, Information/Multimedia Technology
Austin Community College 2008 — 2008
CAD Certification, AutoCAD
Trusource Labs September 2014 - Present
Trusource Labs February 2014 - September 2014
Volt Technical Resources November 2013 - February 2014
Volt Technical Resources September 2013 - November 2013
Volt Technical Resources 2013 - 2013
Skills
Technical Support, OS X, Wireless Networking, Windows 7, Troubleshooting, Windows XP, Help Desk Support, Networking, Software Installation, Operating Systems, Windows, Software Documentation, Information Technology, Printers, Cloud Computing, Wireless, Sales
Education
ITT Technical Institute-Austin 2003 — 2005
Associates Degree, Information/Multimedia Technology
Austin Community College 2008 — 2008
CAD Certification, AutoCAD
Kenneth Tuten's Trusource Labs Experience March 2015 - Present
Job hello
Industry Information Technology and Services
Experience
Trusource Labs March 2015 - Present
Trudy's Texas Star, Inc May 2013 - February 2014
Central Texas Valet LLC October 2012 - November 2013
Wilson's Limited December 2009 - December 2011
Skills
Time Management, Customer Service, Microsoft Word, Microsoft Office, PowerPoint, Teamwork, Event Planning
Education
Austin Community College 2014 — 2015
None, Computer Science
Santa Fe College 2009 — 2011
Associate of Science (A.S.), Architecture
Trusource Labs March 2015 - Present
Trudy's Texas Star, Inc May 2013 - February 2014
Central Texas Valet LLC October 2012 - November 2013
Wilson's Limited December 2009 - December 2011
Skills
Time Management, Customer Service, Microsoft Word, Microsoft Office, PowerPoint, Teamwork, Event Planning
Education
Austin Community College 2014 — 2015
None, Computer Science
Santa Fe College 2009 — 2011
Associate of Science (A.S.), Architecture