World Ford
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World Ford Employees
University of illinois October 2014 - Present
University of Illinois at Urbana-Champaign November 2013 - October 2014
University of Illinois at Urbana-Champaign - Applied Research Institute September 2012 - November 2013
World Ford 2007 - 2007
Check Assist 2001 - 2006
Skills
Data Entry, Microsoft Office, Research, Microsoft Excel, Payroll, Administrative..., Access, Office Management, Outlook, Administration, PowerPoint, Microsoft Word, Teamwork, Event Planning, Spreadsheets, Supervisory Skills, Analysis, Training, Customer Service, Policy, Human Resources
Education
Eastern Illinois University 2011 — 2014
Bachelor's Degree
Pensacola State College
Associate's Degree, Business Administration and Management, General
Parkland College 1991 — 1993
Data Processing
CycleHop August 2013 - Present
SunCycles LLC June 2012 - October 2013
Wrencho April 2010 - June 2012
US Navy August 2007 - January 2012
T21 Solutions, LLC March 2011 - August 2011
Butler America, LLC July 2008 - March 2011
Kia Motors America June 2007 - June 2008
United States Marine Corps June 2002 - June 2007
World Ford 2001 - 2002
Skills
Active Listening, Social Perceptiveness, Emotional Intelligence, Time Management, Critical Thinking, Decision Making, Creative Writing, Team Coordination, Spanish, Customer Service, Inventory Management, Customer Satisfaction, Problem Solving, Employee Relations, Team Building, Excel, Mentoring, Organizational..., Customer Relations, PowerPoint, Word, Research, Team Leadership, Social Media, Microsoft Excel, Microsoft Word, Recruiting, Access, Program Management, Project Management, Change Management, Training
Education
Rollins College 2009 — 2013
BA, Organizational Behavior
Chuck Stevens Automotive Ford January 2005 - Present
Cookies for Kids' Cancer 2010 - 2014
Cookies for Kids' Cancer 2010 - 2014
Sandy Sansing Mazda March 2003 - January 2005
World Ford March 1998 - March 2003
Skills
Automotive Repair, Automobile, Tires, Warranty, Reynolds, Brake, Customer Retention, Customer Service, Vehicles, Customer Satisfaction, Sales, Dealer Management, Automotive, Sales Management, Inventory Management
Education
University of South Alabama 1993 — 1995
Pensacola Junior College 1988 — 1991
AccuData Integrated Marketing August 2012 - Present
Jenny Craig 2008 - September 2012
American Fundraising Services Inc November 2000 - December 2009
ROCA Customer Care March 1998 - December 2000
World Ford June 1994 - March 1998
Skills
Marketing, Customer Service, Email Marketing, Lead Generation, Public Speaking, Account Management, Sales Management, Online Marketing, Social Media, Leadership, Social Media Marketing, Sales, Fundraising, Marketing Strategy, Mailing List Management, Program Development, Event Planning, Wellness, Program Management, Coaching, Event Management, Team Building, Wellness Coaching, Translation, Training, Motivational..., Office Management, Problem Solving, Direct Marketing
Education
Florida International University - College of Business Administration 1991 — 1995
Hillsborough Community College 1990 — 1991
Walt Disney World May 2014 - Present
AT&T March 2011 - May 2014
Malcolm Cunningham Ford November 2005 - April 2010
Metro Ford January 1998 - January 2001
world ford 2000 - 2001
Skills
Wireless, ACD, Automobile, Customer Satisfaction, Account Management, Cross-functional Team..., Customer Retention, Call Centers, Customer Experience, Managed Services, Telecommunications, Sales Operations, Troubleshooting, Customer Service, Sales, Team Building, Continuous Improvement, Leadership, Training, Team Leadership
Education
Penta County Joint Vocational School 1979 — 1981
certificate in small engine repair, Small Engine Mechanics and Repair Technology/Technician
northwood 1976 — 1981
Allstate Financial Services, LLC March 2014 - Present
Western & Southern Life Insurance October 2010 - March 2014
Consolidated Pipe & Supply Co., Inc 2006 - 2008
Ferguson Heating & Cooling 2001 - 2006
World Ford 2000 - 2000
Skills
Fixed Annuities, Retirement Planning, Term Life Insurance, Disability Insurance, Long-term Care, Insurance, IRAs, Mutual Funds, Retirement, Critical Illness, 401k Rollovers, 401k, Motorcycle, Drag Racing, Sales
Education
Milton High School 1978 — 1981
Martial Arts America
Pensacola Junior College
Mathematics
AutoNation February 2004 - Present
Greenbrook GMC April 2003 - February 2004
World Ford March 1998 - March 2003
Skills
Vehicles, Automotive, Automobile, Inventory Control, B2B, Automotive Sales..., Automotive Aftermarket, Customer Service, Sales Operations, Strategic Planning, Sales Management, Training, Dealers, ADP Payroll, Retail, Dealer Management, New Business Development, Team Building, Account Management, Gross Profit, Customer Satisfaction, Parts, Marketing, Vehicle Leasing, Warranty, Customer Retention, Reynolds, Sales, Sales Process, Profit, Purchasing, Inventory Management, Selling, Retail Automotive, Pricing, Automotive Parts, Automotive Repair, Dealer Track, Fleet Management, Income Statement, Negotiation, Business Planning, Operations Management, Marketing Strategy, Process Improvement, Leadership, Mentoring
Education
Georgia Institute of Technology 1984 — 1987
World Ford March 2014 - Present
The Collection March 2013 - March 2014
ROI Consulting October 2009 - March 2013
DSI Consulting, Inc September 2004 - October 2009
MNI Consulting and Training January 1990 - September 2004
Skills
Automotive, Inventory Management, Product Development, Strategic Planning, Coaching, Customer Relations, Management Consulting, Process Engineering, Business Planning, Operations Management, Consultative Selling, Change Management, Problem Solving, Financial Analysis, Customer Satisfaction, Process Improvement, Parts, Public Speaking, Budgets, Team Building, Training, Program Management, Customer Service, Team Leadership, Automobile, Leadership, Dealers, Profit, Vehicles, Automotive Aftermarket, Sales Management, Automotive Repair, Selling, Customer Retention, Warranty, Management, Dealer Management, Retail, Motorsports, Continuous Improvement, Automotive Parts, New Business Development, Negotiation, Forecasting, Sales, Gross Profit, Fleet Management, Automotive Engineering, Suspension, Brake
Education
University of North Carolina at Charlotte 1966 — 1968
Accounting and Engineering
BlueCross BlueShield of Tennessee November 2012 - Present
Xerox June 2012 - November 2012
Gaylord Entertainment September 2011 - June 2012
Healthways February 2011 - August 2011
MetLife February 2004 - July 2010
Liberty National Insurance April 2003 - January 2004
World Ford November 2002 - March 2003
ING April 1998 - August 2002
Federated Systems Group April 1991 - March 1998
State of Georgia August 1990 - August 1991
Skills
SDLC, PMO, Vendor Management, Process Improvement, Program Management, MS Project, Outsourcing, IT Strategy, Integration, Software Documentation, Management Consulting, Project Management, Strategy, Quality Assurance, Analysis, Enterprise Architecture, PMP, IT Management, Business Analysis, Business Process..., Software Project..., Business Process, Project Planning, CRM, Management, Project Delivery, Project Portfolio..., Data Warehousing, Leadership
Education
The George Washington University 2011 — 2014
Master of Business Administration (M.B.A.)
Lipscomb University 1969 — 1972
B.A., Mathematics
SEAM Auto Group April 2010 - Present
Pensacola News Journal March 2007 - April 2010
Cars.com March 2007 - 2010
US Technologies June 2005 - March 2007
XIT Night Club June 2003 - December 2006
Chrysler June 2002 - October 2004
World Ford November 2001 - June 2002
Ed Morse Automotive Group July 2001 - November 2001
World Ford October 1999 - July 2001
American General Auto Finance August 1998 - October 1999
Skills
SEM, E-commerce, Brand Development, Advertising, Sales Management, New Business Development, Automotive, Marketing Strategy, Email Marketing, Digital Marketing, Management, Sales, Selling, Marketing, B2B, Sales Process, Lead Generation, Online Advertising, CRM, Training, Leadership, SEO, Online Marketing, Account Management, Dealers, Customer Retention
Education
University of West Florida 1998 — 2000
Business Admin/ Finance
Florida International University 1995 — 1996
Tarrant County College 1994 — 1994
Vulcan Materials Company August 2015 - Present
Vulcan Materials Company October 2014 - Present
Vulcan Materials Company August 2013 - October 2014
Vulcan Materials Company July 2011 - August 2013
World Ford December 2010 - July 2011
Preferred Materials January 2008 - September 2010
Rinker Materials March 2005 - December 2007
Rinker Materials June 2004 - February 2005
Skills
Building Materials, Negotiation, Customer Service, Sales Management, New Business Development, Strategic Planning, Forecasting, Account Management, Contract Negotiation, Construction, Operations Management, Team Building, Concrete, Start-ups, B2B, Purchasing, Selling, Sales, Aggregates, Asphalt, Limestone, Budgets, Pricing, Inventory Management, Procurement, Management
Education
University of Central Florida 2002 — 2004
BSBA, Management Information Systems
Okaloosa-Walton Community College 2000 — 2002
A.A.
West Florida Paint & Body November 2013 - Present
GEICO May 2007 - November 2013
Enterprise Rent-A-Car June 1998 - February 2007
World Ford March 2003 - May 2004
Skills
Insurance, Property Damage, Claim Investigation, Claims Handling, Customer Service, Customer Satisfaction, Claims Resolution, Motorcycle, Accident, Vehicles, Property & Casualty..., Claims Management, Casualty
Education
University of Mary Washington 1993 — 1997
Bachelor of Science, Business Administration
Lowe's Companies, Inc. August 2014 - Present
Gap Inc September 2009 - January 2010
1st Cerebral Palsy of New Jersey September 2007 - September 2008
Bill Heard Chevrolet February 2004 - May 2007
World Ford July 2003 - February 2004
Skills
Customer Service, Coaching, Public Speaking, Business Planning, Community Outreach, Management, Microsoft Office, Microsoft Excel, Strategic Planning, Business Strategy, Marketing, Outlook, Leadership, Microsoft Word, Management Consulting, PowerPoint
Education
Livingstone College 1997 — 2001
Passaic County Community College 1995 — 1998
Liberal Arts
Passaic High School
Passaic High School
Direct Response products August 2009 - Present
World Ford January 2009 - July 2009
Lou Sobh Automotive March 2006 - January 2009
Skills
Automobile, Sales Operations, Finance, B2B, Operations Management, Purchasing, Lead Generation, P&L Responsibility, Market Penetration, Franchising, Forecasting, Business Planning, Oracle Enterprise..., Target Marketing, Sales Presentations, Team Leadership
Education
University of Maryland College Park
BS, Economics
Corporation Unknown April 2010 - Present
Comcast July 2007 - March 2010
World Ford September 2004 - July 2007
Skills
Microsoft Office, Customer Service, Outlook, Educational Technology, Classroom, Mathematics Education, Account Management, Tutoring, Lesson Planning
Education
Broward College 2012 — 2014
Bachelor of Applied Science (B.A.Sc.), Supervision and Management
Art Institute of Fort Lauderdale 2005 — 2007
Associate of Science (A.S.), Radio and Television Broadcasting Technology/Technician