American Mailers
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American Mailers Employees
Lowry Solutions March 2015 - Present
Lowry Solutions April 2012 - Present
Lowry Computer Products March 2011 - April 2012
rchafei@gmail.com May 2009 - April 2012
rchafei@gmail.com January 2008 - April 2012
Henkel May 2004 - December 2007
General Motors January 2002 - May 2004
American Mailers March 1999 - May 2001
Skills
Active Directory, ITIL Certified, Project Management, Infrastructure, Disaster Recovery, IT Strategy, Data Center, Vendor Management, VMware, Servers, Microsoft SQL Server, Salesforce, IT Service Delivery, IT Service Management, Business Intelligence, Team Management, Process Improvement, Systems Integration, Network Security, Business Operations, Integration, Salesforce.com, Project Planning, CRM, Business Process..., Management, ERP, SharePoint, Solution Selling, Strategy, Leadership, Business Process, Software Project..., Program Management, Networking, ITIL, IT Management, Service Delivery, IT Operations, SaaS, Cloud Computing, Information Technology, Enterprise Software, Enterprise Architecture, Security, Requirements Analysis, System Deployment, Professional Services, Solution Architecture, Wireless
Education
Western Governors University 2004 — 2007
Business
Humber College 1998 — 1999
Associate Degree
Ryerson University 1994 — 1998
Electrical
Discover Financial Services July 2015 - Present
Discover Financial Services July 2011 - Present
American Mailers August 2008 - July 2011
Suncraft Technologies February 2007 - August 2008
Intech Printing and Direct mail May 2006 - February 2007
Banta February 2005 - June 2006
DoubleClick August 2002 - February 2005
Experian 2000 - 2001
Skills
Data Integrity, Direct Marketing, Databases, Postal Regulations, Lettershop, Direct Mail, Variable Data Printing, Management, Print Management, Analytics, B2B, CRM, Database Marketing, Digital Printing, Integrated Marketing, Postal Affairs, Postal Optimization
Education
Miami University 1997 — 2000
BS in Marketing, Marketing, MIS, Management
Auto-Chem USA/ Auto-Chem Direct/ Aqua-Pro USA January 2014 - Present
D2C Commerce LLC February 2013 - 2014
aNETorder 2000 - January 2013
American Mailers 1995 - 2000
Tribune Direct/Americomm Direct Marketing 1988 - 1995
Omaha World-Herald/Rapid Printing and Mailing 1980 - 1988
Skills
Direct Mail, Direct Marketing, B2B, Sales, Sales Management, Email Marketing, Strategic Planning, Product Management, Account Management, New Business Development, Multi-channel Marketing, Integrated Marketing, Customer Service, Marketing Strategy, Lead Generation, Business Development, CRM, Salesforce.com, Customer Retention, Database Marketing, Customer Acquisition, Advertising, Marketing Communications, Marketing, E-commerce, Strategic Partnerships, Direct Sales, Online Marketing, Social Media Marketing, Analytics, Digital Marketing
Education
University of Nebraska at Omaha
Bachelor of Science (BS), Art History, Criticism and Conservation
Contract for hire July 2015 - Present
Franks Complete Computers July 2015 - Present
Ritter's Printing and Direct Mail October 2014 - Present
Contract July 2013 - July 2014
Wilen Direct June 2013 - July 2014
Team Services October 2012 - June 2013
American Mailers January 2012 - October 2012
Diamond Marketing Solutions July 2011 - September 2011
Pitney Bowes July 2011 - July 2011
Lehigh Direct July 2010 - November 2010
Skills
Direct Mail, Email Marketing, IT Management, Strategic Planning, Software Installation, Computer Repair, Digital Printing, SQL, Account Management, Adobe Creative Suite, Document Management, Troubleshooting, Printers, Microsoft SQL Server, Hardware, Technical Support, Networking, Integrated Marketing, Variable Data Printing, Active Directory, Servers, SharePoint, Programming, Database Marketing, Print Management, Windows 7, Integration, Adobe Acrobat, Database Design, Network Administration, HTML, Computer Hardware, System Administration, Visio, Information Technology, Network Security, VPN, Testing, Management, Access, Data Processing, Direct Marketing, Project Management, Solution Selling, Databases, Enterprise Content..., Training, Pre-press, MS Project, Business Analysis
Education
ITT Technical Institute, Mount Prospect, IL 2000 — 2004
Associates Degree, Information Technology Computer Network Systems
ITT Technical Institute-Mount Prospect 2000 — 2004
Associate's degree (networking), Computer Systems Networking and Telecommunications
Wolverine Solutions Group July 2009 - August 2010
American Mailers March 2005 - July 2009
Education
Southern Illinois University, Edwardsville 1998 — 2000
Union Adworks February 2010 - Present
BBDO Detroit June 2008 - February 2010
BBDO Detroit April 2005 - June 2008
Ross Roy October 1997 - April 2005
American Mailers June 1995 - October 1997
Monarch Press January 1990 - June 1995
Skills
Direct Mail, Email Marketing, Advertising, Catalogs, CRM, Marketing, Pre-press, Outdoor Advertising, Vendor Management, Project Management, Collateral, Management, Budgets, Leadership, Strategic Planning, Team Building, Sales, Integrated Marketing, Project Planning, Direct Marketing
Education
Henry Ford Community College 1980 — 1982
College
MMS West December 2013 - Present
Gunther International August 2011 - October 2012
Dan Mowbray's Inserter Service August 2010 - August 2011
American Mailers December 2009 - August 2010
Runbeck Election Services August 2008 - November 2008
Dan Mowbray's Inserter Service January 2007 - June 2008
IWCO Direct August 2005 - December 2006
Intelmail USA March 2004 - August 2005
Pitney Bowes August 1990 - July 2003
Skills
Process Improvement, Integration, Leadership, Training, Microsoft Excel, Troubleshooting, Microsoft Office, Analysis, Access, Preventive Maintenance, Technical Support
Education
CompTIA 2000 — 2000
A+ Certification, Computer
Paradise Valley Community College 2000 — 2001
Computer Science, Computer and Information Sciences and Support Services
Finishing Touches Cabinetry, Inc. January 2013 - Present
Stevens-Moon February 2009 - Present
JM Design February 2009 - Present
Masaco Cabinetry May 2012 - August 2012
Various Video Productions June 2010 - June 2012
American Mailers 2008 - 2009
JPS Marketing Communications March 2008 - August 2008
SYSCO Detroit 2000 - 2008
TechTeam Global November 1996 - May 2000
Skills
Marketing Communications, Graphic Design, Video Editing, Web Design, Corporate Identity, Trade Shows, Corporate Branding, Logo Design, Branding & Identity, Brochures, Marketing Strategy, Adobe Creative Suite, Photoshop, Advertising, InDesign, Creative Direction, QuarkXPress, Packaging, Illustrator, Direct Mail, Marketing, Pre-press
Education
Lifton Institute for Media Skills 2010 — 2010
Certificate, Video/Picture Editing
Wayne State University 1989 — 1991
BFA, Advertising and Design
Henry Ford Community College 1986 — 1989
Associate of Art, Graphic design
The Orsus Group September 2015 - Present
First Recovery Group September 2014 - July 2015
Panera Bread November 2009 - September 2014
VMC June 2010 - August 2010
The Container Store September 2009 - February 2010
American Mailers July 2007 - August 2008
DeCarlo’s Banquet & Convention Center May 2006 - August 2006
Continental Services May 2006 - August 2006
Grosse Point Yacht Club July 2004 - August 2005
Skills
Sales, Microsoft Office, Customer Service, Food & Beverage, Microsoft Word, PowerPoint, Microsoft Excel, Critical Thinking, Legal Documents, Subrogation, Health Insurance, Healthcare, Restaurant Management, Food Safety, Food Service, Time Management, Cashiering, Food, Cooking
Education
Michigan State University 2005 — 2009
BA, Philosophy
Fitzgerald High School 2001 — 2005
High School Diploma, General Studies
R L Polk August 2008 - Present
Childers Printing October 2006 - May 2008
American Mailers November 2003 - October 2006
Skills
Customer Satisfaction, Customer Retention, Sales Process, Account Management, Automobile, Sales Management, Sales, Vehicles, New Business Development, Market Research, Direct Marketing, Competitive Analysis, Salesforce.com, Marketing, Product Management
Education
Oakland Community College 1993 — 1996
North American Bancard July 2012 - Present
North American Bancard January 2011 - July 2012
North American Bancard November 2006 - January 2011
American Mailers April 2006 - June 2006
Macomb Community College August 2005 - November 2005
Desert Solutions March 2005 - May 2005
Skills
Home Networking, Computer Networking, Hardware Support, Computer Hardware, Break Fix, Troubleshooting, Quality Assurance, Employee Training, Supervising, Internal Communications, Customer Service, Technical Support, End User Training, Network Administration, Database Administration, Administrative Work, Computer Repair, Call Centers, Networking, Hardware, Testing, Help Desk Support, Android, E-payments, Linux, Payment Gateways, Mobile Payments, Payment Card Processing, Debit Cards, Windows, Electronic Payments, Acquiring
Education
ITT Technical Institute-Troy 2002 — 2004
Associate of Science (A.S.), Computer Systems Networking and Telecommunications