AnswerDash Company
Industry: Software company
DescriptionAnswerDash is a B2B software company that facilitates customer service for e-commerce businesses. AnswerDash was founded in Seattle, Washington in 2012 as a spin-off from the Information school of the University of Washington. Founded: 2012 Headquarters: Seattle, WA Number of employees: 12 (2015) Total equity: 2.54 million USD (2015) Founders: Andrew J. Ko, Jacob O. Wobbrock, Parmit Chilana
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AnswerDash Employees
AnswerDash May 2015 - Present
Impinj, Inc. 2001 - November 2014
Broadcom Corporation 2000 - 2001
Innovent Systems December 1998 - July 2000
Merrill Lynch 1996 - 1998
University of California, Los Angeles 1986 - 1993
TRW 1983 - 1993
Skills
SaaS, Management, Product Management, Start-ups, Strategic Partnerships, Wireless, Semiconductors, IC, RFID+, Strategy, Business Strategy, Go-to-market Strategy, Product Marketing, Cross-functional Team..., Business Development, Product Development, Engineering Management, Program Management, General Management, Competitive Analysis, International Sales, RF, R&D, WiFi, Electronics, Integrated Circuit..., ASIC, Embedded Systems, Analog, Mixed Signal, Mobile Devices, SoC, Embedded Software, Analog Circuit Design, Integration, Firmware, Entrepreneurship, Strategic Planning, Leadership, Mergers & Acquisitions
Education
Harvard Law School 1993 — 1996
Juris Doctor (J.D.)
University of California, Los Angeles 1985 — 1993
Doctor of Philosophy (Ph.D.), Electrical Engineering
University of Southern California 1983 — 1985
Master's Degree, Electrical Engineering
University of Notre Dame 1979 — 1983
Bachelor's Degree, Electrical Engineering
AnswerDash May 2015 - Present
University of Washington September 2011 - Present
AnswerDash September 2012 - May 2015
University of Washington September 2006 - September 2011
Microsoft Research May 2003 - August 2003
Google February 2001 - May 2001
DoDots June 2000 - February 2001
DoDots October 1999 - June 2000
Intel-Mattel Smart Toy Lab June 1999 - September 1999
Intel Corporation June 1997 - September 1997
Skills
Human Computer..., Computer Science, Statistics, User Interface, University Teaching, Programming, Research Design, Theory, Lecturing, User-centered Design, Science, Usability Testing, Interaction Design, User Experience, E-commerce, Ethnography, Research, User Interface Design
Education
Carnegie Mellon University 2001 — 2006
Doctor of Philosophy (Ph.D.), Human-Computer Interaction
Stanford University 1998 — 2000
Master of Science (M.S.), Computer Science
Stanford University 1994 — 1998
Bachelor of Science (B.S.), Symbolic Systems
Lake Oswego High School 1990 — 1994
Diploma
AnswerDash April 2014 - Present
Jolkona September 2013 - April 2014
University of Washingon September 2009 - August 2013
Cedar Grove Organic Recycling August 2007 - December 2008
ITT Technical Institute August 2006 - August 2007
Skills
Teaching, Classroom, Instructional Design, Higher Education, CSS, Curriculum Design, Adult Education, International Education, Web Development, HTML, Training, PHP, JavaScript, Teacher Mentoring, Spanish, Teaching Writing, Node.js, Programming, Code, Test Driven Development
Education
Code Fellows 2014 — 2014
Javascript
Oregon State University
Honors of Bachelor of Arts, Communication and International Studies
RailsBridge
University of Washington
Master of Arts in Teaching (English to Speakers of Other Languages), Teaching and Education
AnswerDash 2015 - Present
D.Reising Consulting 2008 - Present
ADInstruments 2014 - 2015
CE Credits Online 2013 - 2014
Akonni Biosystems, Inc. 2009 - 2012
Geospiza, Inc. (acquired by PerkinElmer) 2006 - 2012
TeleSym Inc. 2004 - 2005
PowerTech 2001 - 2004
Onyx Software, Inc. (acquired by Consona Corp.) 2000 - 2001
IBM 1997 - 2000
Skills
SaaS, Start-ups, Salesforce.com, Sales Process, Solution Selling, Enterprise Software, Sales Operations, New Business Development, Business Development, Team Building, Channel Partners, Direct Sales, Strategic Partnerships, Selling, CRM, Forecasting, Cloud Computing, Account Management, Lead Generation, Business Strategy, Team Leadership, Contract Negotiation, Negotiation, Business Planning, Customer Relations, Sales Management, Consultative Selling, Software Sales, Pipeline Management, Go-to-market Strategy, Software Industry, Sales, Leadership, Customer Service, Product Management
Education
Brigham Young University
Providence Health & Services January 2014 - Present
AVIA Health Innovation January 2015 - Present
Sqord, Inc. January 2015 - Present
INHS March 2014 - Present
AnswerDash March 2014 - Present
Vidigami Media, Inc. March 2014 - Present
Amazon.com April 2010 - December 2013
Amazon.com April 2005 - July 2010
Epicor Software- Acquired Informance International December 2001 - April 2005
FIS - Fidelity Information Services- Acquired Equidity June 1999 - November 2001
Skills
Publishing, Venture Capital, Business Modeling, Mergers, Strategic Partnerships, Start-ups, E-commerce, SaaS, Product Management, Digital Media, Corporate Development, Analytics, Mergers & Acquisitions, Strategy, Product Development, Business Strategy, Management Consulting, Leadership, Management, P&L Management, Executive Management
Education
University of Pennsylvania - The Wharton School 1995 — 1997
MBA, Finance
Austin College 1987 — 1991
BS, Economics and Music
AnswerDash September 2015 - Present
VT MÄK May 2011 - August 2015
CorePower Yoga June 2014 - July 2015
German American Chamber of Commerce, Inc. September 2010 - May 2011
Boston University January 2010 - July 2010
Barakat Inc. May 2009 - August 2009
Suzanne B. Lowell Lighting Design May 2008 - July 2009
Harriet E. Richards Cooperative House January 2009 - May 2009
Boston University August 2008 - May 2009
Southern Otologic Clinic May 2006 - September 2006
Skills
Editing, Social Media, Public Relations, Proofreading, Email Marketing, Blogging, Event Management, search engine marketing, Wordpress, Press Releases, Copy Editing, Newsletters, Microsoft Office, InDesign, Marketing Communications, Adobe Creative Suite, Constant Contact, Creative Writing, Intercultural..., Web Content Management, German, Corporate Communications, Google Analytics, Event Planning, Non-profits, Trade Shows, Lead Generation, Writing, Marketing Strategy, Marketing, Dreamweaver, Web Content, Facebook, Social Networking, Copywriting, Direct Mail, Social Media Marketing, Online Marketing, Nonprofits
Education
Boston University 2006 — 2009
Public Relations, Non Profit
AnswerDash May 2015 - Present
Shelfworthy October 2010 - Present
Tilt/Shift LLC July 2007 - Present
Modern Sorcery April 2014 - January 2015
Motorola February 2005 - May 2007
Insight Product Development November 2004 - February 2005
Skills
User Experience, JavaScript, CSS, User Research, Visual Design, Python, Django, SASS
Education
Carnegie Mellon University 2000 — 2004
Bachelor of Science (BS), Human Computer Interaction
Carnegie Mellon University 2000 — 2004
Bachelor of Arts (BA), Communication Design
Commvault June 2015 - Present
AnswerDash August 2013 - June 2015
Microsoft June 2012 - July 2013
Microsoft May 2008 - June 2012
Cisco Systems May 2005 - May 2008
Topspin Communications June 2003 - May 2005
Ingrian Networks December 2000 - June 2003
DoDots, Inc. November 1999 - December 2000
Woosh!, Inc. June 1998 - July 1999
Skills
Business Development, Product Marketing, Product Management, Data Center, Strategy, Strategic Partnerships, Go-to-market Strategy, Cloud Computing, Entrepreneurship, Technical Product Sales, Public Speaking, Datacenter Sales, Sales Enablement, Mobile Devices, Start-ups, Enterprise Software, Storage, SaaS
Education
Stanford University 1994 — 2000
Masters, Business, Computer Science
Brebeuf
Fuel & Wheels Consulting September 2011 - Present
Transpose December 2014 - Present
AnswerDash April 2014 - Present
Techstars August 2011 - Present
Alliance of Angels January 2012 - Present
Ucodemy March 2015 - Present
Vestboard June 2015 - Present
Porch November 2013 - December 2014
Amazon.com January 2011 - August 2011
Amazon.com July 2005 - January 2011
Skills
Strategic Partnerships, Digital Media, Start-ups, Monetization, User Experience, Product Marketing, Product Development, Strategy, Competitive Analysis, Digital Marketing, Marketing Strategy, Cross-functional Team..., Mergers & Acquisitions, Leadership, Marketing, E-commerce, Product Management
Education
Haas School of Business 1989 — 1991
MBA, Strategy
Stanford University 1985 — 1986
MSEE, Electrical Engineering & Computer Systems
Stanford University
BSEE, Electrical Engineering
AnswerDash April 2015 - Present
Chatsubo.net / Chatsubo Labs July 2000 - Present
Arcane Comics & More November 2003 - Present
OfferSavvy November 2012 - November 2014
Zillow, Inc. September 2005 - September 2007
University of Washington, Dept. of Microbiology October 2003 - February 2005
Absolute Performance June 1999 - July 2000
mc.net September 1998 - September 1999
Amazon.com December 1997 - September 1998
US Army Corps of Engineers July 1997 - September 1998
Skills
ANSI Common Lisp, Artificial Intelligence, Machine Learning, Distributed Systems, Linux, Perl, Scalability, PostgreSQL, Unix, Software Design, BSD, Natural Language..., MySQL, Recommender Systems, Software Development, C, Graph Databases, Open Source, Apache, Web Applications, Bash, TCP/IP, Solaris, Prolog, Computer Science, Programming, Erlang, F5 BigIP, Computational..., Algorithms, Data Mining, Databases, Git, System Architecture, Object Oriented Design, Bayesian methods, Information Retrieval, Hidden Markov Models, CouchDB, JSON-RPC, Operating Systems, Subversion, Amazon Web Services..., Node.js, Python, JSON, REST, Debian, Automated Planning
Education
DePaul University 1995 — 2013
Master of Science
University of Illinois
Bachelor of Science
Reframe Group January 2014 - Present
Hasso Plattner Institute of Design at Stanford (d.school) January 2006 - Present
AnswerDash April 2014 - Present
Oracle February 2012 - September 2013
RightNow July 2011 - January 2012
RightNow Technologies September 2009 - June 2011
Hasso Plattner Institute of Design at Stanford (d.school) August 2004 - June 2010
HiveLive, Inc. January 2006 - September 2009
DoDots, Inc 1999 - 2001
Skills
User Experience, Customer Experience, Cloud Computing, SaaS, Design Thinking, Strategy, Experience Design, User Experience Design, Interaction Design, User Interface Design, Enterprise Software, User-centered Design, Digital Marketing, Agile Methodologies, Information Architecture, Product Management, Rapid Prototyping, User Research, Design Strategy, Usability Testing
Education
Stanford University 1990 — 1994
Bachelor of Science (BS) Mechanical Engineering
Stanford University 1995 — 1997
MSE Product Design
Carnegie Mellon University 2002 — 2005
MS
AnswerDash September 2012 - Present
University of Washington 2008 - Present
Carnegie Mellon University 2002 - 2008
Microsoft Research 2006 - 2006
Oregon State University 1998 - 2002
Skills
Python, Computer Science, Human Computer..., Machine Learning, Algorithms, Higher Education, LaTeX, Research, Teaching, Testing, Analysis, Statistics, Data Mining, Software Engineering, Programming
Education
Carnegie Mellon University 2002 — 2008
Doctor of Philosophy (Ph.D.), Human-Computer Interaction
Oregon State University 1998 — 2002
BS, Computer Science and Psychology