Appletree Answering Service
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Appletree Answering Service Employees
SkyWest Airlines September 2012 - Present
GoJet Airlines May 2012 - June 2012
Appletree Answering Service 2011 - 2012
Catholic Charities of the Archdiocese of Chicago June 2011 - August 2011
Metropolitan Family Services January 2006 - July 2009
Skills
Preflight Emergency..., Hazmat Training, Crew Resource Management, Security Training, Customer Service, Senior Living, Emergency, Aircraft, Airlines, Aviation, Call Centers, Event Planning, Microsoft Excel, Flights, Microsoft Office
Education
Chicago State University 1997 — 1998
BA, Psychology
Tougaloo College 1991 — 1996
Raymond High School
Appletree Answering Service January 2008 - Present
Fort Bend Toyota July 2007 - October 2007
Skills
Call Center, Call Centers
Education
Stephen F. Austin State University 2004 — 2006
CPA Global June 2014 - Present
AMCAD October 2012 - June 2014
Fairfax County Juvenile and Domestic Relations District Court February 2012 - October 2012
Appletree Answering Service May 2006 - October 2012
Skills
System Testing, Multitasking Skills, Organization &..., Interpersonal Skill, Software Documentation, Customer Service, Bug Tracking, Maintaining Strong..., Quality Assurance, Training, Testing, Microsoft Office, Priority Management, Typing, Work Well Independently, Work well without..., Takes Direction Well, Grace Under Pressure, Team-oriented, Team Leadership, Time Management, Troubleshooting, Telephone Skills, Dependable Team Player, Customer Satisfaction, Call Centers, SharePoint, Requirements Analysis, CRM, Microsoft SQL Server, SDLC, Software Project..., Visio, Program Management, Business Analysis
Education
Old Dominion University
Bachelor of Science (B.S.), Women's Studies
Peter Lik USA May 2014 - Present
APMEX Inc May 2013 - May 2014
Peter Lik USA June 2011 - May 2013
Appletree Answering Service November 2008 - June 2011
Xyience May 2008 - November 2008
Tribes Holdings, LLC March 2004 - May 2008
Accounting Connection/Abacus Staffing May 1999 - January 2004
Skills
HRIS, Policy, HR Policies, Employee Relations, Benefits, Benefits Administration, Workers Compensation, Hiring, Talent Acquisition, Employee Engagement, Organizational..., Talent Management, Compensation, Onboarding, Recruitment/Retention, Customer Service, Strategic Planning, Coaching, Team Building, Recruiting, Deferred Compensation, Employee Benefits, Leadership, Training, Human Resources, Interviews, Temporary Placement, New Hire Orientations, Sourcing, Employee Training, Job Descriptions, Temporary Staffing, Management, Employee Handbooks, Succession Planning, College Recruiting, Job Fairs, Labor Relations, FMLA, Applicant Tracking..., Workforce Planning, Background Checks, Personnel Management, Performance Management, Leadership Development, Strategy, Payroll
Education
Shawnee High School 1985 — 1990
University of Central Oklahoma
Farmers Insurance June 2011 - Present
HBE Corporation October 2008 - June 2010
Appletree Answering Service May 2008 - October 2008
Adam's Mark Hotels 1986 - 2008
Adam's Mark Hotels and Resorts 1986 - 2008
Skills
Customer Service, Team Building, Management, Leadership, Strategic Planning, Small Business, Sales, Customer Satisfaction, Training, Property & Casualty..., Life Insurance
Education
Maryville University of Saint Louis 1988 — 1991
B.S., Marketing Management
Jefferson College
Associate's degree, Hotel, Motel, and Restaurant Management
Society of Hospital Medicine March 2013 - Present
Society of Hospital Medicine October 2010 - March 2013
Appletree Answering Service July 2008 - April 2011
Society of Hospital Medicine January 2008 - April 2008
SHM 2008 - 2008
GlaxoSmithKline September 2006 - November 2007
National Board of Medical Examiners September 2005 - March 2006
Voorhees Township Schools September 2004 - March 2005
Skills
Windows Server, Servers, Active Directory, Microsoft Office, Technical Support, Troubleshooting, Networking, Operating Systems, Windows, Hardware, Blackberry Enterprise..., Software Installation, Laptops, Blackberry, SharePoint, Vendor Management, Testing, Management, IT Operations, IT Management, Project Management, SQL, VoIP, Infrastructure, MS Project, Hyper-V, Software Documentation, Visio, Telecommunications, VMware, Team Leadership, Cisco Technologies, Software Project..., Network Administration, IT Service Management, Firewalls, ITIL, Process Improvement, Computer Hardware, Integration
Education
Drexel University 2003 — 2008
Bachelor of Science (BS), Management Information Systems and Services
Appletree Answers January 2005 - Present
Appletree Answering Service January 2005 - April 2011
Available Communications January 2005 - May 2008
Adam's Mark Hotels and Resorts May 2000 - August 2004
Skills
Call Center, Customer Satisfaction, Salesforce.com, Telecommunications, Call Centers, Account Management, Vendor Management, Management, Team Building, Customer Service, Operations Management, Customer Experience, Leadership, Customer Retention
Education
Maryville University of Saint Louis 2009 — 2011
BA, Organizational Leadership
BellaGia, Inc. April 2010 - Present
Diamond State Automotive, LLC February 2015 - Present
First State Tree 2011 - Present
Custom Lawn Services May 2010 - Present
Appletree Answering Service May 2007 - April 2010
MBNA 1995 - 2006
Skills
Trees, Pruning, Lawn Care, Hardscape, Landscaping, Contract Negotiation, Customer Service, Banking, Risk Management, Coaching, Automotive, Construction Management, Management Consulting, Business Development, Fleet Management, Fleet Operations, Accounts Payable &..., Collections Management, Entrepreneurship, Financial Accounting, Sales Operations, New Business Development, Small Business..., Small Business..., Small Business, Project Management, Business Process..., Process Management, Financial Audits, Financial Reporting, Financial Planning
Education
DeSales University 1993 — 1996
BA, Business Management
Salesianum School
Packman Consulting 2002 - Present
Appletree Answering Service January 2008 - August 2009
Education
Pitzer College 1990 — 1994
BS, International Political Economics
Appletree Answering Service January 2009 - Present
1-800-GOT-JUNK? July 2005 - November 2008
Education
Ohio Wesleyan University 1992 — 1996
BA, Journalism
Appletree Answering Service January 2009 - March 2009
Culi Services October 2001 - November 2007
Jewish Hospital & St. Mary's Healthcare May 1981 - April 1997
Education
California State University-Dominguez Hills
BSN, Nursing
St Louis Municipal School of Nursing
RN Diploma, Nursing
Appletree Answering Service January 2003 - Present
Appletree Answers January 2003 - Present
Skills
Salesforce.com, Process Improvement, Business Strategy, Management, Budgets, Team Building, Call Centers, Call Center, Telecommunications, Strategic Planning
Education
The George Washington University
BSBA, Accounting