Baystate Health System
Industry: Not-for-profit organization
DescriptionBaystate Health is a not-for-profit integrated health system headquartered in Springfield, Massachusetts, serving Western Massachusetts and the Knowledge Corridor Region of Massachusetts and Connecticut. The system has 4 hospitals, over 80 medical practices, and 25 reference laboratories. CEO: Mark A. Keroack (Jul 1, 2014–) Headquarters: Springfield, MA Number of employees: 12,000 Founded: 1883 Type of business: Not-for-profit corporation Subsidiaries: Baystate Medical Center, Health New England,
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Baystate Health System Employees
The Chartis Group January 2014 - Present
Navigant Consulting October 2010 - December 2013
EthosPartners April 2010 - October 2010
Henchey Information Solutions, LLC September 2009 - April 2010
Noblis 2006 - 2009
Noblis 2004 - 2006
Jennings Ryan & Kolb 1999 - 2004
Baystate Health System 1993 - 1999
Jennings Ryan Federa and Company 1992 - 1993
HBOC/Amherst Associates 1981 - 1987
Skills
Strategy, Healthcare, Management Consulting, Strategic Planning, Hospitals, Project Management, Analysis, Business Planning, Market Research, Consulting, Project Planning, Budgets, Physicians, Healthcare Industry, Healthcare Consulting
Education
Oberlin College
BA
University of Massachusetts at Amherst - Isenberg School of Management
MBA
Spaulding Rehabilitation Network August 2012 - August 2015
Spaulding Rehabilitation Outpatient Network September 2007 - August 2012
Spaulding Rehabilitation Hospital August 2006 - July 2007
Genesis Eldercare Services September 2005 - August 2006
Steffian Bradley Architects April 2004 - August 2005
Spaulding Rehabilitation Hospital July 2002 - June 2003
Baystate Health System November 1997 - June 2002
Fairlawn Rehabilitation Hospital May 1990 - June 1995
Skills
Healthcare, Strategic Planning, Customer Relations, Budgeting, Hospitals, Clinical, Administration, Health, Analysis, Change Management, Negotiation, Compliance, Process Improvement, Problem Solving, Planning, Coaching, Team Building, Treatment, Policy, Public Speaking, Teaching, Healthcare Management, Managed Care, Budgets, Clinical Research, Patient Safety, Rehabilitation, Performance Improvement
Education
Harvard University 1995 — 1996
M.P.A, Health Care Policy
Northeastern University 1985 — 1986
M.Ed, Rehabilitation Administration
Russell Sage College and Albany Medical College
B.S, Physical Therapy
Baystate Health System March 2013 - Present
Baystate Health 2009 - 2012
Skills
PACS, Patient Safety, Medical Imaging, Radiation Safety, HIPAA, Nuclear Medicine, Cpr Certified, Medical Terminology, Molecular Imaging, Customer Service, Hospitals, Medicine, Microsoft Excel, Microsoft Office, Healthcare
Education
Springfield Technical Community College 2009 — 2012
Nuclear Medicine Technology, Nuclear Medical Technology/Technologist
Atrius Health August 2015 - Present
Boston Scientific, International April 2012 - August 2015
Boston Scientific June 2010 - April 2012
Health Care Compliance Association (HCCA) 2003 - April 2012
Kalisa Barratt, Attorney at Law November 2009 - January 2011
Intervale Center 2004 - June 2010
The University of Vermont Health Network July 2003 - November 2009
Baystate Health System November 2001 - July 2003
von Briesen & Roper, s.c. January 1998 - November 2001
State Medical Society of Wisconsin 1994 - 1998
Skills
Non-profits, Management, Ethics, Healthcare, Policy, Contract Negotiation, HIPAA, Public Speaking, Corporate Governance, Risk Management, Privacy Law, Auditing, Corporate Law, Negotiation, Hospitals, Due Diligence, Strategic Planning, Leadership, FCPA, Legal Research, Legal Compliance, Regulations, Licensing, Data Privacy, International Law, Clinical Research, Transparency, Health Law, Intellectual Property, Nonprofits, Medical Devices, Process Improvement
Education
Vermont Law School 1991 — 1994
JD, law
University of Massachusetts, Amherst 1980 — 1984
BA, Communication Studies
Lincoln Financial Group September 2014 - Present
Cigna January 2014 - September 2014
Cigna 2012 - January 2014
MassMutual Financial Group 2007 - 2012
LIMRA International 2000 - 2007
Baystate Health System 1997 - 2000
Health New England 1996 - 1997
Linkage 1994 - 1995
Aetna 1992 - 1994
Skills
Market Research, Segmentation, Customer Insight, Marketing Research, Analytics, Strategy, Leadership, Marketing Strategy, Survey Design, Quantitative Research, Business Intelligence, Statistics, Focus Groups, Data Analysis, Business Development, Voice of the Customer, Qualitative Research, Customer Satisfaction, Insurance, Customer Experience, Program Management, CRM, Public Speaking, Brand Loyalty, Quantitative Analytics, Survey Research, Net Promoter Score, Customer Journey Mapping
Education
The University of Connecticut 1988 — 1997
Ph.D., Industrial/Organizational Psychology
University of Connecticut 1984 — 1988
B.A., Psychology
Encore Health Resources October 2009 - Present
Encore Health System October 2009 - Present
Eclipsys September 2008 - October 2009
IBM April 2005 - September 2008
Baysate Health System August 2003 - April 2005
Baystate Health Systen 1971 - 2005
Cap Gemini Ernst & Young March 1998 - August 2003
Baystate Health System March 1971 - September 1998
Baystate Health System September 1988 - March 1998
Skills
Clinical Research, EHR, Informatics, CPOE, EMR, Management, Healthcare Information..., Process Improvement, Project Management, Healthcare, Healthcare Consulting, Consulting, Cerner, HL7, Ambulatory, HIPAA, Integration
Education
Cambridge College 1989 — 1991
Master's Degree, Management
Baystate Health System May 2013 - Present
Athena's by Shannon June 2007 - Present
Athena's by Shannon June 2007 - Present
Medical Office in Springfield, MA May 2011 - April 2013
Stavros Independent Center For Living June 2000 - June 2007
Skills
Sales, Customer Service, Direct Sales, Social Media, Microsoft Office, Microsoft Word, Team Building, Marketing, Microsoft Excel, Public Relations, Event Planning, Public Speaking, Inventory Management, Strategic Planning, PowerPoint, Event Management, Coaching, Management, Social Networking, Retail, Advertising, Merchandising
Education
Holyoke Community College 2011 — 2014
Associates, Liberal Arts and Sciences/Liberal Studies, 3.86 GPA
Cathedral High School 1985 — 1989
PwC August 2011 - Present
100 Black Men of the Bay Area Charter Schools January 2010 - December 2014
West Oakland Health Council October 2004 - March 2013
PRTM January 2006 - August 2011
Kaiser Permanente July 2001 - December 2005
Baystate Health System August 1999 - June 2001
Skills
Acquisition Integration, Project Management, Product Development, Portfolio Management, Continuous Improvement, Service Operations, Business Model..., Management Consulting, Cross-functional Team..., Strategy, Financial Modeling, Program Management, Business Process..., Process Improvement, Consulting, Competitive Analysis, Mergers, Business Strategy, Analytics, Start-ups, Strategic Consulting, Business Transformation, Management, Mergers & Acquisitions
Education
SDA Bocconi 2005 — 2005
MBA Exchange
University of California, Berkeley - Walter A. Haas School of Business 2003 — 2005
MBA
University of Connecticut 1999 — 2001
MS
Case Western Reserve University 1995 — 1999
BS
Junior High
The College Preparatory School
Promodel June 2000 - Present
baystate health system 1994 - 2000
Baystate Health 1994 - 2000
Hamilton Sundstrand 1980 - 1994
Skills
Visio, Six Sigma, Process Improvement, Business Process..., Simulations, Process Engineering, Analysis, Integration, Program Management, Business Intelligence, Cross-functional Team..., Management Consulting, Software Project..., Business Analysis, Requirements Analysis
Education
Lesley University 1993 — 1995
BS, Management
University of Michigan 1976 — 1977
bsme, engineering
Colerain High School 1970 — 1973
Holyoke Gas & Electric June 2007 - Present
Holyoke Gas & Electric Department 1997 - Present
Uplinc Inc November 2006 - June 2007
Hazen Paper Company May 2003 - November 2006
Baystate Health System October 2001 - January 2003
Colosseum Banquet House January 1991 - January 2000
Stephen's Citgo January 1994 - January 1998
Education
Corporate Training Center 2002 — 2003
MCP, MCSE training
Porter and Chester Institute 2000 — 2001
certificate, PC repair and networking
Springfield Technical Community College 1995 — 1997
Associates of Marketing, Business
Springfield Central High School 1991 — 1995
diploma, college prepatory
Porter & Chester Institute
Diploma, Computer and Networking Technology
XL Group September 2014 - Present
Baystate Health System October 2010 - September 2014
American Red Cross April 2010 - September 2010
Sprint Nextel June 2005 - January 2010
Mercy Medical Center March 2003 - June 2005
Alstom Power January 2000 - December 2003
ADVO June 1989 - July 1997
Skills
Certified Phlebotomy..., Telecommunications, Customer Service, Wireless, Microsoft Office, Administrative Support, phlebot, Customer Satisfaction, Recruiting, Management, Leadership, Phlebotomists, Healthcare, Analysis, Access, Administrative..., Administrative...
Education
American Red Cross, Springfield MA 2009 — 2010
Certified Phlebotomist, Phlebotomy
Holyoke Community College
West Springfield High School, West Springfield MA 1978 — 1981
Baystate Health 2011 - Present
Baystate Health System 2010 - July 2011
Baystate Medical Center 2006 - July 2010
Cerner Corporation 2004 - 2007
Skills
MPages, Informatics, EMR, Rules, Healthcare Information..., Cerner, EHR, HL7, Software Implementation, Healthcare, SQL, CPOE, Software Documentation, Software Project..., HIPAA, Process Improvement, PACS, Integration, Windows Server, Citrix, Troubleshooting, Management, IT Strategy, Cerner CCL, Business Intelligence, Health Information..., Visio, Information Technology, SDLC
Education
Northwest Missouri State University 2001 — 2003
MIS, Computer science and business
Baystate Health System
Skills
Hospitals, Healthcare Management, Process Improvement, Budgets, Team Building, Healthcare, Medical Devices, Strategic Planning, Customer Service, Sales, Microsoft Excel
Education
University of Massachusetts, Amherst 1996 — 1999
Master of Business Administration (MBA), Accounting and Business/Management
Western New England College 1988 — 1992
BSBA, Accounting and Finance
Willow Springs Center June 2010 - Present
Charles River February 2007 - June 2009
Nevada Association November 2001 - June 2006
Baystate Health System March 1998 - June 2001
JB Incorporated/Catering Inc January 1995 - January 1998
Monson Developmental Center January 1980 - January 1991
Skills
Account Management, Promotions, Sales Management, Public Speaking, Budgeting, Project Management, Budgets, Sales, Marketing, Healthcare, Negotiation, Strategy, Business Development, Management, Team Building, Social Media Marketing, Program Management, Proposal Writing, Start-ups, New Business Development, Marketing Strategy, Training, Event Management, Contract Negotiation, Leadership, Analysis, Marketing Communications, Recruiting, Cross-functional Team..., Strategic Planning, Social Networking, Customer Service
Education
Isenberg School of Management, UMass Amherst 1993 — 1995
BS, Business
University of Massachusetts
Bachelor, Business Administration
Pioneer Valley Pediatrics June 2005 - Present
Fallon Clinic February 2003 - June 2005
RiverBend Medical Group March 1996 - November 2001
Baystate Health System 1985 - 1997
Baystate Health System 1985 - 1997
Skills
Medicine, Pediatrics, Practice Management, Healthcare Management, Healthcare Information..., EHR
Education
University of Massachusetts, Amherst 1983 — 1985
MS, Public Health Administration
Assumption College 1976 — 1980
BA, Social and Rehabilitative Services
Baystate Health May 2015 - Present
Baystate Health System January 2015 - Present
Baystate Pediatric Surgery July 2011 - Present
Pediatric Surgical Services September 1997 - July 2011
Skills
Hospitals, Healthcare Management, Healthcare, Clinical Research, EMR, Medical Education, Patient Safety, Healthcare Information..., Medicine, Board Certified, Pediatrics, Public Health, EHR, Surgery, Critical Care, Biotechnology, Cancer, Clinical Trials, Emergency Medicine, General Surgery, Informatics, Microsoft Office, PowerPoint
Education
University of Massachusetts Medical School 1987 — 1989
MD, Medicine
Hasbro Childrens Hospital / RI Hospital 2005 - 2009
Interim Management 2001 - 2005
Baystate Health System 1998 - 2001
Education
University of Pennsylvania - The Wharton School 1982 — 1984
MBA, Financial and operations management
Cornell University 1976 — 1978
Master, Labor Relations
Lafayette College
Bachelors, Liberal Arts, English
Hartford Hospital April 2005 - Present
Beverly Hospital 2004 - 2005
Baystate Health System 1981 - 2003
Corometrics Medical Systems 1979 - 1981
Education
University of Connecticut 1973 — 1977
BSN, Nursing
Killingly High School 1970 — 1973
University of Massachusetts, Amherst
MS, Clinical Specialist, Perinatal
Kayden Enterprises 1985 - Present
Baystate Health System 1989 - 1998
Skills
Leadership Development, Organizational..., Cross-functional Team..., Leadership, Training
Education
Pennsylvania State University, College Park 1973 — 1976
Doctor of Philosophy (Ph.D.), Organizational/Leadership Development
Temple University 1970 — 1972
M.Ed., Educational Psychology
X-Ray Medical Group, Inc. March 2007 - Present
Radiology & Imaging, Inc. January 1997 - March 2007
Institute for Living February 1995 - January 1997
Baystate Health System February 1983 - February 1995
Education
University of Massachusetts, Amherst 1996 — 1998
MBA
Baystate Health System July 2001 - Present
Baystate Health, formerly FRanklin Medical Center 1966 - 2007
Franklin Adult Day Health Center 1987 - 2001
Skills
Nursing, Healthcare, Healthcare Management
Education
Greenfield Community College 1972 — 1974
AS Nursing, Nursing
Greenfield Community College
Associate's degree in Nursing with honors, Registered Nursing/Registered Nurse, RN
Providence Behavioral Health Hospital June 2010 - Present
Baystate Health System January 2000 - May 2010
Skills
Nursing, Detoxification, Crisis Intervention, Substance Use Disorders, Behavioral Health, Case Management, Healthcare, Mental Health, Treatment, Substance Abuse..., Clinical Research, Psychology
Education
Baystate Medical Center School of Nursing
RN Diploma
Colby College
Bachelor of Arts (B.A.), Psychology
Holyoke Community College