BBB Company
Industry: Nonprofit organization
DescriptionThe Better Business Bureau, founded in 1912, is a private, nonprofit organization whose self-described mission is to focus on advancing marketplace trust, consisting of 106 independently incorporated ... Customer service: 1 (703) 276-0100 Headquarters: Arlington County, VA Location: 3033 Wilson Boulevard, Suite 600 Arlington, Virginia U.S. 22201 CEO: Beverly Baskin (Sep 17, 2017–) Founder: Merle Sidener Founded: 1912
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BBB Employees
Century 21 Scott Myers July 2014 - Present
Sonterra Auto 2010 - 2014
BBB 2008 - 2010
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking
Education
Universidad Iberoamericana, Ciudad de México
Smurphy Purses July 2009 - Present
retrodisneyworld.com May 2012 - December 2012
BBB April 2008 - August 2009
Possibilities for Design, Inc. February 2003 - August 2007
Skills
Public Relations, Email Marketing, Nonprofits, Marketing, Event Management, Direct Mail, PowerPoint, Market Research, Social Media Marketing, Newsletters, Marketing Communications, Advertising, Social Networking, Small Business
Education
Regis University
MBA, Business Administration and Management, General
Santa Clara High School May 2015 - Present
Self Employed October 2012 - Present
BBB January 2011 - March 2012
Eurotans Tanning and Swimwear January 2006 - October 2008
Veritas Software April 1998 - June 2007
Skills
Unix, Storage, Customer Service, Account Management, Negotiation, Making A Difference, Personal Values, Life/work Balance, Peak Performance..., Phone Etiquette, Professional Phone..., Written & Verbal..., Independent Self-starter, Tech-savvy, Techinical, Customer-focused, Quality Driven, Value Driven, Learnability, Manageability, SalesPro, E-Learning, Self-paced, Editorial, Online Journalism, Investigative Reporting, Undercover, HIPAA, Active Lifestyle, General Conditioning, Salesforce.com, Public Speaking, Strategic Planning, Leadership, Management, Team Building, Program Management
Education
Carrington College California-San Jose 2009 — 2010
L.V.N, Practical Nursing, Vocational Nursing and Nursing Assistants
University of the Pacific 1980 — 1981
Psychology
De Anza College 1979 — 1980
A.A., General Education
Brigham Young University 1978 — 1979
General Education
Coaching for Joyful Change February 2010 - Present
BBB July 1998 - Present
Toastmasters International November 1988 - Present
Diana Loy, Find Your True Voice August 1971 - Present
Skills
Public Speaking, Coaching, Leadership Development, Non-profits, Event Planning, Team Building, Executive Coaching, Teaching, Social Media, Strategic Planning, Fundraising, Event Management, Music, Conflict Resolution, Customer Service, Entrepreneurship, Leadership, Volunteer Management, Small Business, Social Networking, Research, Nonprofits, Program Management, Public Relations, Management, Organizational..., Management Consulting, Community Outreach, Youth Mentoring, Team Mentoring, Training, Acting, Staff Development, Editing, Marketing, Singing, Time Management, Motivational Speaking, Team Leadership, Personal Development, Blogging, Program Development, Presentation Coaching, Workshop Facilitation, Emotional Intelligence, Life Coaching, Career Development, Lifestyle Coaching, Career Counseling, Business Coaching
Education
Western Kentucky University 1967 — 1968
MA, Music
University of Arkansas at Fayetteville 1957 — 1961
Bachelor of Science in Education, Music
BBB March 2012 - Present
Skills
Event Planning, Strategic Planning, Social Media, Team Building, Public Speaking, Nonprofits, Public Relations, Sales, Marketing, Microsoft Office, Fundraising, Leadership, Management, Event Management
Education
University of San Diego 1973 — 1974
Massachusetts Society for the Prevention of Cruelty to Children (MSPCC) January 2015 - Present
Favorite Healthcare Staffing December 2006 - January 2015
Favorite Healthcare Staffing February 2005 - December 2006
BBB 2003 - 2004
Boston Better Business Bureau 2003 - 2004
Skills
Interviews, Human Resources, Management, Recruiting, Temporary Placement, Temporary Staffing, Healthcare, Team Building, Onboarding, Applicant Tracking..., Customer Service, Talent Acquisition, Staffing Services, Training
Education
Becker College
Criminal Justice/Police Science
Kimberly A Svoboda September 2015 - Present
BBB 2003 - Present
Girl Scouts of the USA September 2008 - January 2015
Insight July 2012 - November 2014
Adobe Systems September 2011 - July 2012
US Cellular February 2009 - August 2011
CDW Corporation April 2006 - January 2009
CDW November 2002 - April 2006
CDW-G January 1994 - November 2002
CDW September 1991 - December 1993
Skills
Strategic Communications, Sales Management, Strategy Development, B2B, Business Development, Team Building, Networking, Customer Service, Cross-functional Team..., Strategy, Relationship Management, Leadership, Vendor Management, Team Leadership, Solution Selling, Direct Sales, Telecommunications, Strategic Planning, New Business Development, Marketing, Management, Sales Process, Strategic Partnerships, Sales, CRM, SaaS, E-commerce, Process Improvement, Program Management, Product Marketing, Organizational..., Training, Change Management, Customer Retention, Coaching, Cloud Computing, Sales Operations, Project Management, Forecasting, Call Centers, Business Planning, Customer Experience, Negotiation, Executive Management, Salesforce.com, Start-ups, Account Management, Selling, Enterprise Software, Lead Generation
Education
Northwestern University - Kellogg School of Management 2005 — 2006
Certificate, Kellogg Managment Institute
St. Ambrose University 1986 — 1990
BA, Major: Mass Communications with a concentration in Public Relations/Advertising. Minor in Business
Libertyville High School 1984 — 1986
St Albert High School 1980 — 1984
Kendall Realty/The Rachel Kendall Team June 2013 - Present
BBB February 2005 - June 2010
First Choice Executive Suites 1999 - 2002
Enslow Publishers, Inc. 2000 - 2000
Skills
Outlook, Customer Service, PowerPoint, Microsoft Excel, Public Speaking, Public Relations, Event Planning, Microsoft Office, Team Building, Social Media, Non-profits, Microsoft Word
Education
Delaware State University 1997 — 1998
Education
Union Catholic Regional High School 1993 — 1997
Diploma
BBB July 2004 - Present
Better Business Bureau 2004 - Present
Skills
Strategic Planning, Non-profits, Public Speaking, Leadership, Small Business, Social Media, Fundraising, Advertising, Social Media Marketing, Event Management, Public Relations, Marketing, Leadership Development, Negotiation, Marketing Strategy, New Business Development, Entrepreneurship, Team Building, Nonprofits, Event Planning, Budgets, Online Marketing, Volunteer Management, Time Management, Media Relations, Social Networking, Strategy, Online Advertising, Sales Management, Customer Service
Education
University of Nebraska-Lincoln
DeFalco Pool & Spa April 2014 - Present
Creative Visual Imaging March 2014 - Present
Country Club Services, Inc. April 2011 - November 2014
Seals Eastern September 2013 - April 2014
BBB June 2013 - September 2013
Skills
Microsoft Office, Management, Customer Satisfaction, Time Management
Education
Brookdale Community College 2011 — 2013
Associate of Arts and Sciences (A.A.S.), Business Administration and Management, General
artist Textiles in Art Denver February 2009 - Present
Jean Herman Artist January 2009 - Present
Front Range Contemporary Quilters (FRCQ) January 2013 - December 2014
American Red Cross Mile High Chapter 2004 - 2010
Denver Rotary Club 31 2002 - 2010
Denver/Boulder BBB 2001 - 2009
BBB 1991 - 2009
CBBB 1997 - 2000
Skills
Fiber Arts, Texture Artist, Leadership Development, Group Presentations, Art, Textile Art, Quilting, Collage, Monotype, Printmaking, Fine Art, Textiles, Contemporary Art, Grant Writing, Nonprofits, Sewing, Public Speaking, Oil Painting, Painting, Mixed Media, Abstraction, Visual Arts, Watercolor, Craft, Acrylic, Studio Art, Drawing, Museums, Sculpture, Illustration, Photography, Graphic Design, Jewelry Design, Digital Photography, Artists, Paint, Crafts
Education
leadership Denver 2005 — 2006
Community Leadership
Regis University 1982 — 1986
Master of Business Administration (MBA), Accounting and Finance
University of Cincinnati
B.S.
bbb Merchandise ManagerCEC Entertainment, Inc2000 - 2006
Discovery Zone 1992 - 1999
Education
Texas Tech University 1989 — 1999
BS BA MIS, Business Admin, MIS
BBB August 2004 - Present
Republican Party of Tulsa May 2004 - August 2004
University of Tulsa May 2003 - December 2003
Skills
Marketing, Leadership, Social Media, Marketing Communications, Customer Service, Event Planning, Strategic Planning, Management, Team Building, Sponsorship, Trade Shows, Small Business, Fundraising, Public Relations, Public Speaking, Budgets, Social Networking, Non-profits, Sales, Nonprofits, Event Management, Microsoft Office, Contract Negotiation, New Business Development, Social Media Marketing, Marketing Strategy, Business Development, Negotiation
Education
Northeastern State University 2000 — 2004
Meetings and Destinations Management (MDM), Business, Meetings, Summa Cum Ladue, 3.84
Memorial High School 1996 — 2000
High School Diploma
Idaho Business League July 2009 - Present
BBB November 2004 - January 2009
Education
Boise State University 1996 — 2000
A.S.S, communication/marketing
BBB 2009 - Present
exquisitewriting.com May 2006 - Present
Truce Dispute Resolution Firm, LLC August 2004 - Present
Positive Communication Systems January 2002 - Present
Wolf Creek School District September 1999 - June 2002
Positive Behaviour Management Systems January 1990 - June 2001
Surrey School District September 1991 - June 1999
Skills
mediator, communication consultant, behavior specialist, Mediation, Parent Education, Negotiation Training, Conflict Resolution, Conflict, Conflict Management, Parenting Coordinator, Negotiation, Program Development, Alternative Dispute..., Training, Courts, Dispute Resolution, Arbitration, Employee Training, Staff Development, Leadership Development
Education
City University of Seattle 1996 — 1998
M.Ed
The University of British Columbia 1989 — 1991
B.Ed
University of Alberta 1982 — 1986
B.Sc
Tessie Cleveland June 2015 - Present
Graduate Association of Social Work (GASW) May 2014 - May 2015
Los Angeles LGBT Center August 2014 - April 2015
Watts Labor Community Action Committee September 2013 - May 2014
CSUDH Psychology Department January 2013 - May 2013
CSUDH Psychology Department January 2013 - May 2013
BBB 2011 - 2013
Skills
Public Speaking, Customer Service, Social Media, Microsoft Office, Research, Community Outreach, Microsoft Excel, Microsoft Word, PowerPoint, Event Planning, Tutoring, Teaching, Large Group Facilitation, Psychotherapy, Team Leadership, Case Management, Crisis Intervention, Counseling Psychology, Motivational..., Critical Race Theory, Cognitive Therapy, Groups, Documentation, Fillings, Leadership Development, Team Building, Fundraising, Social Networking, Social Services, Mental Health
Education
California State University Dominguez Hills 2013 — 2015
Master's Degree, Social Work
California State University-Dominguez Hills 2011 — 2013
Bachelor's Degree, Psychology
Los Angeles Job Corps 2002 — 2003
Centennial High school (Compton) 1998 — 2000
High School
BBB March 2014 - Present
Skills
Automotive, Customer Satisfaction, Vehicles, Purchasing, Inventory Management, Automobile, Negotiation, Customer Service, Customer Retention, Profit, Sales Process, Automotive Aftermarket, Sales Management, Leadership, Forecasting, Team Building, Operations Management, New Business Development, Sales, Retail, Pricing, Sales Operations
Education
Sam Houston State University 1989 — 1992
Bachelor of Business Administration (B.B.A.), Business, Management, Marketing, and Related Support Services
Lone Star College System
Associate's degree, Business Administration and Management, General
15-40 Connection May 2015 - Present
International Center of Worcester January 2015 - May 2015
Seven Hills Global Outreach October 2010 - May 2015
Seven Hills Foundation July 2009 - October 2010
Independent Research February 2009 - March 2009
WomenCraft Social Enterprise June 2008 - August 2008
Clark University September 2007 - February 2008
Buckholtz Family Law December 2007 - January 2008
BBB 2007 - 2008
Family Hope Care Center February 2007 - June 2007
Skills
Gender Studies, Non-profits, Grant Writing, Community Outreach, Fundraising, Volunteer Management, Community Development, Research, Public Speaking, Program Development, Event Planning, Public Policy, Nonprofits, Social Entrepreneurship, International..., Program Management, Grants, Social Networking, Leadership, Program Evaluation, Social Media Marketing, Entrepreneurship, Policy
Education
Clark University 2008 — 2009
Masters, International Development, Community and Environment
Clark University 2004 — 2008
BA, International Development, Community and Environment
Center for Global Education 2007 — 2007
BA, Nation Building, Colonization and Decolonizing the Mind
Barneys New York May 2015 - Present
Hennes & Mauritz August 2013 - May 2015
BBB January 2008 - August 2013
Skills
Fluent in Spanish, Fluent in French, Management, Merchandising, Retail, Recruiting, Sales, Store Management, Visual Merchandising, Inventory Management, Time Management, Human Resources, Budgets, Strategy, Customer Service, Interviews, Project Planning, Profit, Administration, Loss Prevention, P, Inventory Control, Retail Sales, Marketing Strategy
Education
Drexel University
Bachelor of Science (B.S.), Business Administration
Alpine Insurance Agency, Inc/CIAA/FlemJ,LLC May 2004 - Present
BBB 2007 - 2012
Nationwide Insurance January 2001 - December 2002
Progressive Insurance January 2001 - May 2002
Advanced Exercise Equipment January 2001 - January 2002
HealthStyles Fitness January 2000 - January 2001
Eastern Mountain Sports June 1999 - September 1999
Fairfield Residential March 1999 - April 1999
Skills
Best Salesperson of the..., First Management..., Married at 25, Highest Agent..., Sold first rental..., Purchased first primary..., Purchased first..., Owned 3 businesses at 33, Owned 3 properties at 34, Purchased my first..., Paid off all debt on my..., Did 60 push-ups in a..., Rentals, Casualty, Business, Designation, Residential Homes, Insurance, Condos, Single Family Homes, Property, Liability, Sales, Property & Casualty...
Education
Fort Lewis College 1995 — 1999
Bachelor's, Business, 3.3
Glenwood Springs High 1992 — 1995
High School, No specific focus at the time, 3.2
BBB November 2005 - Present
Skills
Public Speaking, New Business Development, Strategic Planning, Non-profits, Customer Service, Fundraising
Education
Illinois State University 1984 — 1987
BS
Transportation South, Inc. June 2012 - Present
Design Group LLC 2008 - June 2012
BBB 2007 - 2008
MSI 2005 - 2007
AmSouth Bank 2002 - 2005
Skills
Sales, Sales Management, Salesforce.com, Customer Satisfaction, Vehicles, Marketing, Retail, Business Strategy, New Business Development, Account Management, Selling, Marketing Strategy, Public Speaking, Automobile, Business Planning, Forecasting, Customer Service, Management, Budgets, Purchasing, Pricing, Customer Retention, Sales Process, Sales Operations
Education
Walden University 2004 — 2006
MBA, Marketing, Business Administration
Samford University 1992 — 2002
BGS, General Studies
NormanDale Graphics LLC November 2008 - Present
Canadian Valley Technology Center 2015 - 2015
Canadian Valley Technology Center 2015 - 2015
Canadian Valley Technology Center 2015 - 2015
Justice Alma Wilson Seeworth Academy August 2013 - July 2014
Demco Printing November 1993 - November 2008
Graphics Plus January 1991 - January 1993
Penguin Graphics January 1980 - January 1991
BBB 1977 - 1979
Skills
Photoshop, Typography, Layout, Graphic Design, Business Cards, Photography, Brochures, InDesign, QuarkXPress, Illustrator, Image Manipulation, Graphics, Pre-press, Marketing, Advertising, Logo Design, Visual Communication, Web Design, Copywriting, Dreamweaver, Mac, Adobe Acrobat, Digital Photography, Catalogs
Education
Southwestern Oklahoma State University 1969 — 1974
BA, Art and Industrial Art
Southeast Community College
Council of Better Business Bureaus January 2011 - Present
Better Business Bureau/Eastern NC June 1999 - January 2011
BBB 1983 - 2008
Better Business Bureau/Columbia, SC September 1997 - May 1999
Columbia Junior College August 1995 - September 1997
US Peace Corps/Fiji Islands August 1992 - October 1994
Better Business Bureau/Columbia, SC August 1983 - July 1992
Education
Duke University
MALS, Liberal Studies
University of South Carolina-Columbia
BA, Psychology
R.R. Donnelley November 2013 - Present
Pearson Custom Publishing April 2007 - November 2013
Embrocation Cycling Journal February 2007 - October 2012
BBB 2003 - 2008
Aptara January 2007 - April 2007
Vista Higher Learning October 2002 - September 2006
Baseline DG October 1999 - October 2002
Charlesbridge Publishing October 1998 - December 1998
Skills
Academic Publishing, Publishing, Copy Editing, Proofreading, Editorial, Editing, Books, Content Development, Content Management, Ebooks, Online Publishing, InDesign, Advertising, Textbooks, Web Content, Content Strategy, Copywriting, Publications
Education
Harvard University 1998 — 1999
Graduate in Publishing and Communications, Publishing
Universidade Anhembi Morumbi 1992 — 1995
Social Communications, Editorial Production
Alliance Francaise 1993 — 1994
DELF, French
BBB April 2006 - Present
BBB 2002 - 2012
Better Business Buresau January 2002 - April 2006
Skills
Social Media Marketing, Social Media, Marketing Communications, Advertising, Email Marketing, Public Relations, Marketing Strategy, Online Advertising, Marketing, Online Marketing, Event Management, Sponsorship, Digital Marketing, Direct Marketing, Public Speaking
Education
Arizona State University
BBB 1980 - Present
Education
Sveučilište u Mostaru 1979 — 1984
aaaaa July 2009 - July 2009
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bbb 2008 - 2009
Education
College of Engineering Pune
B.S., Computer Science
BBB November 2011 - Present
FWN 2009 - 2009
Samaritan Women August 2003 - June 2007
Skills
Event Planning, Public Speaking, Fundraising, Non-profits, Customer Service, Social Media, Public Relations, Social Media Marketing, Alternative Dispute..., Community Outreach, Dispute Resolution, Social Networking
Education
California State University-Sacramento
Communication, Public Relations and Government
BBB 1999 - Present
Colorado Public Utilities Commission 1996 - 1998
Education
University of Phoenix 2010 — 2012
Associate of Arts (A.A.), Business Administration and Management, General
Architecture49 September 2009 - Present
Genivar January 2008 - September 2009
NORR Limited April 2001 - November 2007
BBB 1987 - 1996
Skills
Architectural Design
Education
University of Manitoba 1975 — 1979
M. Arch, Architecture
University of Manitoba 1972 — 1975
BES, Environmental Studies
BBB December 2014 - January 2015
Skills
Management, Administration, Leadership, Project Management, Team Leadership, Training, Event Planning
Education
Ecole nationale d'Administration (DZ) 1990 — 1992
Bachelor, Public Administration
VIA Rail Canada July 2010 - Present
VIA Rail Canada 2010 - 2012
Council of Better Business Bureau 2008 - 2012
VIA Rail Canada February 2009 - July 2010
BBB 2009 - 2010
VIA Rail Canada April 1979 - June 1998
Skills
Operations Management, Customer Retention, Management, Customer Service, Forecasting, Transportation, Strategic Planning, Budgets, Marketing, Project Management, Coaching, Strategic Communications, Team Leadership, Leadership, Rail, Change Management, Strategy, Project Planning, Logistics, Team Building, Internal Communications, Process Improvement, Organizational..., Contract Negotiation, Training, Program Management, Leadership Development, Team Management, Performance Management, Analysis, Marketing Strategy, Business Development, Business Strategy, Cross-functional Team..., New Business Development, CRM, Negotiation, Account Management, Customer Satisfaction, Employee Relations, Sales Management, Contract Management, Recruiting, Risk Management, Business Analysis, Business Process..., Call Centers, Outsourcing, Human Resources
Education
Concordia University 1978 — 1985
Bachelor, Finance and Human Resource Management
Cegep Bois de Boulogne, Montreal 1974 — 1977
Collegiate Degree (DEC), Administration and Finance
The Core Club December 2012 - Present
Reebok Sports Club 2012 - Present
Independent 2006 - Present
LA Sports Club - NY February 2009 - 2012
BBB 2008 - 2009
Lenox Hill Hospital 2005 - 2009
Elizabeth Arden 2000 - 2003
Skills
PNF, Diagnostic Ultrasound, Periodization Sports..., Medicine, Ultrasound, Radiology, Personal Training, Wellness, Strength & Conditioning, Athletic Training, Fitness Training, Social Media, Sports Management
Education
The Swedish School of Sport and Health Sciences 2012 — 2012
Continuing Education - Advanced Sports Therapy
Sanford-Brown Institute-New York
DMU, Gen. Medicine in Sono
Swedish Institute a College of Health Sciences
A.O.S.
BBB November 2001 - Present
Education
LeTourneau University 2010 — 2012
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
BBB May 2005 - Present
KeyBank June 1969 - August 2000
Education
Quinnipiac University
Liberal Arts and Sciences/Liberal Studies
Thevent Hall Acadamy for Girls
Liberal Arts
Lynco Interior Services Ltd. January 2013 - Present
BBB August 2010 - January 2013
Better Business Bureau serving Southern Alberta June 2008 - August 2009
Skills
Nonprofits, Public Speaking, Strategic Planning, Customer Service, Event Management, Community Outreach, Social Networking, Team Building, Microsoft Office
Education
Miller Comprehensive High School 1969 — 1972
University of Regina
Certificate of Administration
bbb January 2000 - Present
Education
Albany Law School of Union University 1996 — 1998
J.D., Law
BBB teachers asst.Penn State University1971 - 1975
Education
University of Southern California
APP EASE January 2012 - Present
BBB December 2006 - Present
Advocates In Motion, P.A. October 2010 - May 2012
Skills
Microsoft Office, Coaching, Community Outreach, Customer Service, Event Planning, Fundraising, Leadership, Microsoft Excel, Nonprofits, Public Speaking, Research, Teaching
Education
Florida Atlantic University 2008 — 2010
Bachelor of Social Work
BBB Paralegal/InterpreterSpanish InterpreterFebruary 2007 - Present
Skills
Team Building, Public Speaking, Marketing, Nonprofits, Strategic Planning, Social Media, Event Planning, Leadership, Fundraising, Public Relations
Education
Florida Metropolitan University 1994 — 1996
Associate of Arts and Sciences (AAS), Legal Assistant/Paralegal
do not own one yet CEOBBBMarch 1995 - January 2003
BBB March 1995 - January 2003
Education
City University of New York-Hunter College 1951 — 1955
Associate’s Degree