CastleRock Security
Industry: Commercial company
DescriptionHeadquarters: Syracuse, NY Founded: 1988 Subsidiaries: World Security Services Corp., Camak, Inc., Alarm Central Monitoring, Inc.
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CastleRock Security Employees
Gas Technology Institute July 2012 - Present
CouponCabin.com August 2011 - July 2012
CastleRock Security 2010 - August 2011
iPCS Wireless 2008 - 2010
Littelfuse 2004 - 2008
FleetPride 1999 - 2003
Pactiv 1990 - 1999
Education
Kellstadt Graduate School of Business
Master of Business Administration, Finance
University of Illinois at Urbana-Champaign - College of Business
BS, Accountancy
J. Patrick & Associates May 2013 - Present
CastleRock Security May 2012 - August 2012
The Home Depot October 2009 - January 2011
Skills
Marketing Strategy, Social Media Marketing, Digital Marketing, Microsoft Excel, Direct Marketing, Cold Calling, Customer Retention, Sales Leads
Education
SUNY Oswego 2011 — 2013
Bachelor of Applied Science (B.A.Sc.), Marketing
Missouri Southern State University 2008 — 2009
Associate of Arts and Sciences (A.A.S.), Marketing
Eastern Security / Sonitrol May 2013 - Present
CastleRock Security January 2012 - May 2013
Rapid Response Monitoring November 2010 - January 2012
Skills
Technical Analysis, Operating Systems, Systems Analysis, Hardware Diagnostics, Alarm Systems, Burglar Alarm, Windows XP Pro, Windows 7, Networking, Computer Building, Computer Hardware, Troubleshooting, Sales, Customer Service, Strategic Planning
Education
Onondaga Community College 2006 — 2008
Associate of Science (AS), Computer and Information Systems
CastleRock Security March 2006 - Present
CastleRock Security March 2007 - March 2009
Amtrak May 2000 - August 2004
Verizon Wireless September 2002 - January 2004
Skills
Microsoft CRM, Avaya, CMS Supervisor, Visio, Microsoft Office, Leadership, Call Centers, CMS, Coaching, Customer Experience, Customer Retention, Customer Satisfaction, Customer Service, Process Improvement, Team Leadership, Account Management, Management, Team Building
Education
Keller Graduate School of Management of DeVry University 2009 — 2012
Bachelor of Applied Science (B.A.Sc.), Buisness Management
Elgin Community College 2008 — 2011
Jewelry in Candles November 2014 - Present
AMCOL International September 2013 - Present
Bredemann Auto Group 2012 - 2013
K mart October 2011 - April 2012
CastleRock Security July 2008 - April 2010
Chicago Faucets February 2007 - June 2008
Sears Holdings Corporation August 2006 - February 2007
Allstate December 2005 - July 2006
Starbucks November 2003 - July 2005
Skills
Customer Service, Call Centers, Microsoft Office, Data Entry, Office Administration, Typing, Microsoft Excel, Microsoft Word, Telephone Skills, Customer Retention, Customer Satisfaction, Access, Fax, Time Management, Retail, PowerPoint, Training, Team Building, Teamwork, 10 Key, Multi-line Phone, Leadership, Cashiering, Phone Etiquette, Customer Experience, Invoicing, Outlook, Computer Hardware, System Administration, Team Leadership, Inventory Control, Administrative..., Sales, Process Scheduler, Supervisory Skills, Spreadsheets, Filing, Office Equipment, Switchboard, New Hire Training, Employee Training, Confidentiality, Microsoft Office 2007, Clerical Skills, Clerical Work, Schedules, AS400 system, Pricing, Appointment Scheduling, Performance Reviews
Education
Heartland Community College 2005 — 2006
Oakton Community College 2003 — 2004
Digital Benefit Advisors 2013 - Present
Aon Hewitt 2010 - 2013
CastleRock Security 2007 - 2010
Skills
Health Insurance..., Medicare, Medicare Part D, Employee Benefits, Call Centers, Management, Sales, Leadership, Training, Quality Assurance
Education
Illinois State University 2000 — 2005
Bachelor of Science (B.S.), Mass Communication/Media Studies
Mangement Consultant - IT January 2011 - Present
CastleRock Security September 2003 - January 2011
Solo Cup Company March 2003 - August 2003
McDonald's August 2002 - March 2003
Oracle September 2000 - April 2002
Logan Consulting September 1998 - August 2000
Alcatel-Lucent July 1997 - September 1998
AlliedSignal 1995 - 1997
Arvinyl July 1990 - August 1993
Skills
Strategic Planning, Customer Service, Customer Relations, Contract Negotiation, Financial Reporting
Education
Notre Dame
MBA
Purdue University
BS
ADP October 2011 - Present
CastleRock Security November 2006 - October 2011
City of Chicago May 2000 - November 2002
Skills
Business Strategy, Data Analysis, Data Mapping, GIS, Process Improvement, Strategic Planning, Strategy, Training, Troubleshooting, Program Management, Team Leadership, Leadership, Management, Business Planning, Sales, Analysis, Sales Management, Negotiation, Marketing Strategy
Education
DePaul University 1999 — 2002
Bachelor of Arts, Geography; Geographic Information Systems (GIS
University of Buenos Aires
Buenos Aires Argentina, Journalism
Seasons Hospice & Palliative Care October 2013 - Present
Seasons Hospice & Palliative Care October 2011 - October 2013
Seasons Hospice April 2010 - October 2011
CastleRock Security December 2007 - July 2009
Robert Half Finance & Accounting July 2007 - October 2007
Santa's Best May 2006 - July 2007
Intelligent Medical Objects 2003 - 2006
Skills
Account Reconciliation, Accounting, Accounts Payable, Accounts Receivable, Auditing, Customer Service, Finance, Financial Statements, General Ledger, Invoicing, Leadership, Management, Medicare
Education
Bradley University 1999 — 2003
Accounting
Pinnacle Propane Expresss October 2013 - Present
CastleRock Security May 2007 - August 2011
Rockenbach Chevrolet February 1998 - May 2007
ALDI FOODS January 1990 - January 1997
Skills
Customer Service, Customer Satisfaction, Interviews, Microsoft Excel, Microsoft Office, Recruiting, Accounting, Spreadsheets, Human Resources, Data Entry, Leadership, Office Administration, Outlook, Sales, Team Building, Training, Team Leadership
Education
College of Lake County
Psychology
WARREN TOWNSHIP HIGH SCHOOL
High School Diploma
Medcor June 2013 - Present
CastleRock Security April 2009 - January 2012
Security Associates International 2008 - April 2009
Security Associates International July 2007 - May 2008
Kimball Hill Homes July 2006 - July 2007
Illinois Student Assistance Commission April 2001 - July 2006
Ameritech Cellular October 1997 - October 2000
Skills
Accounting, Forecasting, Financial Reporting, Sarbanes-Oxley Act, Process Improvement, Internal Controls, Auditing, Financial Analysis
Education
Northern Illinois University 1997 — 1999
MBA, Business Administration
Northern Illinois University 1987 — 1991
BS, Accountancy
Diasend June 2014 - Present
:DentalPlans December 2011 - March 2014
CastleRock Security February 2011 - January 2012
Comcast 2004 - March 2010
Skills
Recruiting, Account Management, Call Centers, Salesforce.com, Sales, Direct Sales, Customer Service, New Business Development, Marketing Strategy, Customer Retention, Strategic Planning, Team Building, Team Leadership, Project Management, Coaching, Call Center, Leadership, B2B, Customer Satisfaction, Telecommunications, Training, CRM, Customer Experience, Sales Management, Cross-functional Team..., Sales Process, Strategy
Education
Iowa State University - College of Business 1999 — 2001
College of Lake County 1997 — 1999
Business
Northeastern Illinois University
Business
Time Warner Cable November 2013 - Present
CastleRock Security January 2012 - October 2013
Rapid Response Monitoring January 2004 - January 2012
Alterra September 2000 - May 2004
Skills
Customer Service, Troubleshooting, Microsoft Office, Customer Satisfaction, Computer Hardware, Team Leadership, Data Entry, Outlook, Software Documentation, PowerPoint, Microsoft Excel, Microsoft Word, Windows, Windows 7, Sales, Operating Systems, Inventory Management, BMC Remedy Ticketing..., Finacial Management, Enterprise Risk..., System Administration, Technical Support
Education
State University of New York College at Oswego 2012 — 2015
Bachelor's Degree, Risk Management and Insurance with a minor in Economics
Onondaga Community College 2008 — 2010
aas, Business Technology
ITT Technical Institiute - Liverpool 2001 — 2003
AS, Computer Network Systems
Security Associates International March 1991 - April 2009
CastleRock Security 2008 - 2009
SAI Inc 1991 - 2008
Engineered Protection Systems August 1986 - February 1991
Hepolshiemers Department Store May 1981 - July 1986
Skills
Accounting, Invoicing, Financial Reporting, Financial Statements, General Ledger, Process Improvement, Payroll, Account Reconciliation, Accounts Receivable, Auditing, Management, Great Plains Software, Accounts Payable, Internal Controls, Fixed Assets
Education
Ferris State University 1979 — 1982
Associates - Marketing, Retail Merchandising - Accounting
Northern Michigan University 1978 — 1979
Accounting
Jackson Wabash October 2012 - April 2013
CastleRock Security December 2007 - January 2012
CastleRock Security Inc 2007 - 2012
Quebecor World July 2002 - March 2007
United Computer Supplies July 1991 - July 2002
Skills
Microsoft Works, Mas 90, Great Plains Software, Lockbox, Accounting, Data Entry, Billing, Excel, Sales Tax, Lotus Notes, ACH, Credit Cards, Accounts Receivable, Integration, General Office Duties, General Ledger, Account Reconciliation, Invoicing, Accounts Payable, Bank Reconciliation, Microsoft Excel, Sarbanes-Oxley Act, Customer Service, Financial Reporting, Payroll
Education
DePaul University
Accounting
Wright Junior College
Classes, Accounting
First American Bank November 2010 - Present
CastleRock Security June 2004 - September 2010
CastleRock Security, Inc June 2004 - September 2010
InitiaTEK January 2004 - March 2004
OMMGroup, Inc March 2000 - September 2003
OMMGroup 2000 - 2003
Skills
Accounting, SQL Server, ASP, Excel, Word, Access, SQL, Outlook, HTML, CSS, Visual Basic, ASP.NET, .NET, VB.NET, SSRS, PowerPoint
Education
Saint Xavier University 2009 — 2011
Accounting
Benedictine University
Illinois State University
St. Xavier University
a Degree, Accounting
CastleRock Security 2005 - Present
Lucent Technologies 2000 - 2005
Tellabs 1986 - 1995
Skills
Cellular Communications, VoIP, Change Management
Education
University of Illinois at Chicago
BS EE, Communications