Chapman BMW
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Chapman BMW Employees
BMW of North Scottsdale March 2014 - Present
Chapman BMW April 2012 - February 2014
Safeway August 2008 - April 2012
Skills
Customer Satisfaction, Customer Service, Microsoft Office, Microsoft Excel, Automotive, Microsoft Word, PowerPoint, Sales, Team Leadership, Teamwork, Inventory Management, Time Management, Troubleshooting, Vehicles, Outlook
Education
Northern Arizona University 2009 — 2012
Business Accounting
Millennium High School 2005 — 2009
High School Diploma
Mesa Community College
Associate's Degree, Real Estate
Chapman BMW January 2007 - Present
Long Beach BMW January 1995 - November 2006
Shelly BMW October 1990 - November 1994
Skills
Sales Management, Customer Retention, New Business Development, Team Building, Negotiation, Automobile, Automotive, Sales Process, Hiring, Coaching, Account Management, Marketing Strategy, Customer Relations, Team Leadership, Forecasting, Vehicles, Retail, Customer Satisfaction, Problem Solving, Strategic Planning, Online Marketing, Profitability, Customer Service, Profit, Social Media Marketing, Contract Negotiation, Selling, Dealer Management, Sales, Automotive Aftermarket, Dealers, Inventory Management, Reynolds & Reynolds, B2B, Dealer Track, Direct Sales, Lead Generation, Sales Operations, Warranty, Operations Management, Reynolds, Leadership, Parts, Pricing, CRM, Management, Gross Profit, Automotive Repair, Purchasing, Business Planning
Education
University of California, Irvine
Chapman BMW August 2004 - Present
Saturn of Tempe July 2001 - June 2004
Saturn 1993 - 2003
Saturn of Springfield December 1992 - June 2001
Skills
Automotive, Vehicles, Automobile, Sales Management, Customer Retention, Sales Process, Profit, Customer Satisfaction, New Business Development, Team Building, Account Management, Sales, Negotiation, Selling
Education
Curry College 1989 — 1991
Bachelor's degree, Business Management
Dean College 1988 — 1989
ba, business
Academy Mortgage Company April 2014 - Present
Peoples Mortgage Company July 2012 - February 2014
Nutek and Bavaria Wheels November 2010 - February 2012
Echo Canyon Mortgage 2006 - 2009
Chapman BMW April 1998 - January 2000
Discount Tire May 1994 - April 1998
Skills
Loans, Residential Mortgages, Refinance, FHA, Mortgage Lending, Mortgage Banking, Loan Origination, Investment Properties, Credit, Reverse Mortgages, VA loans, Credit Analysis, First Time Home Buyers, Automotive, Automotive Aftermarket, Marketing Strategy, Sales Management, Sales Operations, Product Development, New Business Development, Entrepreneurship
Education
Indiana University Bloomington 1974 — 1978
Bachelor’s Degree, Business, Management, Marketing, and Related Support Services
Chapman BMW August 2011 - Present
Scottsdale League for the Arts September 2013 - Present
Infiniti of Scottsdale January 2010 - August 2011
Resort Destination Properties May 2006 - January 2010
Towbin Motor Cars October 2006 - September 2007
Fletcher Jones Motorcars March 2005 - March 2007
Skills
Marketing, Social Networking, Advertising, Sales, Event Planning, Retail, Email Marketing, Locations, Social Media Marketing, Marketing Strategy, Online Marketing, Online Advertising, Digital Photography, Webmaster Services, Market Analysis, Leadership Development, Customer Retention, SEM, Facebook, SEO, Business Development, Team Building, Sales Management, Sales Process, Entrepreneurship, Social Media, Negotiation, Web Design, Marketing Communications, Digital Marketing, Digital Media, New Business Development, Public Relations, Product Marketing, Strategic Planning, Market Research, Selling, Web Marketing, Lead Generation, Customer Satisfaction, Management, PPC, Event Management, Leadership, E-commerce, Business Strategy, Team Leadership, Account Management, B2B, Sales Operations
Education
Drake University 1984 — 1988
BA, Marketing
Loyola Academy 1980 — 1984
4 year, General
Riggs Home February 2011 - Present
Gebhardt BMW July 2010 - February 2011
Cueller Realty September 2008 - January 2009
Chapman BMW January 2008 - July 2008
Skills
Automotive, Customer Service, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Satisfaction, Outlook, Sales, Team Building, Negotiation, Management, Data Entry, Social Media, Team Leadership, Budgets, Accounts Payable, English, Employee Relations
Education
University of Phoenix 2007 — 2009
Bachelor of Science (BS), Psychology
US Army July 2000 - Present
Chapman BMW 1995 - 2000
Skills
Army, Military
Education
Northern Arizona University 1988 — 1991
Eastern Arizona College
Chapman BMW April 2013 - Present
NW BMW October 2009 - April 2013
Russel BMW October 2005 - October 2009
Skills
Automotive Electronics
Education
University of Maryland College Park
Electrical and Electronics Engineering
24 Hour Fitness July 2011 - Present
Pure Fitness December 2009 - January 2011
Chapman BMW March 2007 - October 2007
Skills
CYT 200, Certified Yoga Teacher, CYT 500, 500 hours of training
Education
Arizona State University 2008 — 2010
BA, Liberal Arts
Paul Mitchell the School 2004 — 2004
Cosmetology License, 1600hr Cosmetology Training
Chapman BMW 2013 - Present
SanTan Volkswagen 2010 - 2012
Skills
Vehicles, Automobile, Automotive, Pricing, Customer Service, E-commerce, Customer Engagement, Customer Satisfaction, Customer Retention
Education
The University of New Mexico
Mikenco November 2013 - Present
Horne auto center May 2013 - November 2013
Babbitt motorwerks August 2007 - May 2013
Chapman bmw August 2000 - August 2007
Education
Universal Technical Institute of Arizona Inc 1999 — 2000
Associate's degree, Automotive