Charter One, now Citizens Bank
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Charter One, now Citizens Bank Employees
Delaware North - Max's Sports Restaurant 2015 - Present
JP Morgan Chase 2014 - 2015
Wells Fargo 2013 - 2014
Carey Hilliards 2013 - 2014
Fall Creek Academy 2011 - 2013
ITT Technical Institute 2009 - 2011
Sysco Foods 2009 - 2011
Dave & Buster's Inc. 2009 - 2010
Charter One, now Citizens Bank 2005 - 2009
Skills
PowerPoint, Staff Development, Tutoring, Grant Writing, Educational Leadership, Curriculum Design, Public Speaking, Nonprofits, Leadership Development, Customer Service, Microsoft Office, Coaching, Leadership, Team Building, Event Planning, Microsoft Excel, Marketing, Fundraising, Training, Microsoft Word, Program Development, Community Outreach, Resume Writing, Sales, Public Relations, Administration, Creative Writing, Classroom, Editing, Event Management, Lesson Planning, Social Media, Social Networking, Spanish
Education
Penn State University 2010 — 2016
Bachelor of Arts Law and Society, Law and Society
Philips Health Systems May 2015 - Present
ACTIVE Network May 2014 - May 2015
ACTIVE Network September 2013 - May 2014
Adsensa Ltd January 2013 - September 2013
cleverbridge June 2011 - December 2012
Coetruman Technologies, Inc. August 2007 - May 2011
Charter One, now Citizens Bank November 2005 - August 2007
Charter One Bank November 2004 - November 2005
Skills
Project Management, Team Building, SharePoint, Leadership, HTML, Vendor Management, Teamwork, Sales, Agile Methodologies, SDLC, E-commerce, Change Management, Management, Budgets, Team Leadership, Process Improvement, Cross-functional Team..., Strategy, Risk Management, Program Management, SaaS, Contract Negotiation, Software Development, Account Management, People Management, Building Strategic..., Microsoft Office..., Basecamp, TFS, FogBugz, OnTime, Strategic Business..., Business Process..., Software Development..., Large Global System..., Strategy and Planning, Multiple Project..., Recruiting, Performance Management, Human Resources, Management Consulting, Coaching, Leadership Development, PMO set-up, Microsoft Office, Business Development, PMO, Business Process..., Cloud Computing, Start-ups
Education
University of Phoenix 2011 — 2012
Bachaelor of Science in Management, Business Administration and Management, General
Cleveland State University August 2011 - Present
Charter One, now Citizens Bank January 2004 - October 2004
Service Employees International Union November 2000 - August 2001
Bridgeway October 1998 - November 2000
Mentor Inc. April 1995 - March 1997
Keystone Residence January 1994 - April 1995
Riverview Health Care Systems July 1992 - December 1993
Skills
Labor Relations, Licensed Social Worker, Psychology, Mental Health, Leadership Development, Organizational..., Resume Writing, Organizational..., Social Services, Supervisory Skills, Psychotherapy, Group Therapy, Coaching, Training, Interviews, Crisis Intervention, Case Managment, Mental Health Counseling, Staff Development, Adolescents, Mediation, Program Development, Therapists, Nonprofits, Healthcare, Strategic Planning, Research, Hospitals, Healthcare Management, Public Speaking, Leadership, Case Management
Education
Cleveland State University 2011 — 2015
Master's of Business Adminstration, Health Care Administration/Management, 3.85
Wittenberg University 1988 — 1992
Bachelor of Arts, Psychology
Citizens Bank 2014 - Present
Citizens Bank 2002 - 2014
Charter One, now Citizens Bank 1990 - 2002
Skills
Employee Relations, Performance Management, Talent Acquisition, Compensation, Onboarding, Leadership, Strategic Partnerships, Training, Deferred Compensation, Compliance, Financial Risk, Succession Planning, Recruiting, Human Resources, Employee Benefits, Personnel Management, Strategic Planning, Financial Services, Hiring, College Recruiting, Management, Finance, Talent Management, Workforce Planning, Employee Engagement, Applicant Tracking...
Education
Cleveland State University
BBA, Management and Labor Relations
City of Bedford Heights July 2010 - Present
City of Bedford Heights January 2008 - June 2010
Charter One, now Citizens Bank January 2006 - July 2007
Charter One, now Citizens Bank March 2004 - January 2006
Skills
Public Speaking, Customer Service, Training, Team Building, Leadership, Program Management, Microsoft Office, Strategic Planning, Management, Event Planning, Sustainability, Team Leadership, Project Management, Accounts Payable, Nonprofits
Education
University of Phoenix 2003 — 2007
Bachelor's degree, Business Management and Administration
Aiken Senior High
Academic courses
Impel Union Inc. Leasing and Financing June 2015 - Present
Charter One, now Citizens Bank November 2011 - May 2013
Global Card Services February 2007 - October 2011
Skills
Customer Service, Credit, Accounting, Financial Reporting, Sales, Microsoft Office, Teamwork, Team Leadership, Portfolio Management, Retail Banking, English, Leadership, Microsoft Word, Finance, Financial Analysis, QuickBooks
Education
College of DuPage 2008 — 2011
Associate of Arts (AA), Accounting
Faculty of Economics, University of St. Cyril and Methodius, Skopje 2004 — 2006
Accounting
Gimnazija Slavco Stojmenski 2000 — 2004
High School Degree
Conelec Electronic Manufacturing December 2012 - Present
Creation Technologies January 2012 - October 2012
US Navy August 2009 - July 2011
Charter One, now Citizens Bank October 2006 - May 2009
Tops Markets October 2003 - December 2006
Skills
Electronics, Troubleshooting, Testing, Manufacturing, Test Equipment, Customer Service, Continuous Improvement, Lean Manufacturing, Leadership, Electricians, Root Cause Analysis, Telecommunications, Software Installation
Education
ITT Technical Institute-Strongsville 2005 — 2007
ASCEET, Electrical and Electronics Engineering
Monolith Solar Associates, LLC February 2015 - Present
RGS Energy February 2014 - February 2015
PrimeLending November 2011 - December 2013
Bank of America June 2007 - November 2011
Freedom Mortgage June 2006 - January 2007
SEFCU June 2004 - July 2005
Wells Fargo Home Mortgage November 2002 - June 2004
Keeler Motor Car Company June 2000 - November 2002
Charter One, now Citizens Bank June 1997 - July 2000
Skills
Sales Management, Management, Sales, Solar Energy, Strategic Planning, Contract Negotiation, Finance, Strategy, Referrals, Credit Analysis, Start-ups, Customer Service, Loans, Residential Homes, Investors, Real Estate, Renewable Energy Systems, Renewable Energy, Renewable Energy Markets, Renewable Energy Policy, Renewable Energy Credits, Leadership, New Business Development, Marketing
Education
Hudson Valley Community College 1997 — 1999
Mathematics
Columbia High School 1993 — 1997
Regents Diploma, Regents Diploma
N/a November 2007 - February 2015
Charter One, now Citizens Bank November 2007 - February 2015
Charter One, now Citizens Bank November 2007 - February 2015
Skills
Management, Customer Service, Windows, Microsoft Office, Project Management, Leadership, ITIL, Strategic Planning, Business Analysis, Banking, Sales, Sales Management, Team Building, Training, Coaching, Retail, Recruiting, Customer Satisfaction, Team Leadership, Time Management, Account Management, New Business Development
Education
Strayer University
Bachelor of Business Administration (B.B.A.), International Business
Boling Vision Center October 2012 - July 2013
Arrow Financial Services, A Sallie Mae Company September 2003 - March 2008
Arrow Financial Services, A Sallie Mae Company September 2003 - March 2008
Arrow Financial Services, A Sallie Mae Company September 2003 - March 2008
Grand Victoria Casino February 2002 - July 2003
Target July 2001 - February 2002
Charter One, now Citizens Bank July 1999 - March 2001
Skills
Self-confidence, Professional..., Public Speaking, Bookkeeping, ADP Payroll, Servant HR, PeopleSoft, FACS, Microsoft Office, Microsoft Excel, Microsoft Project, PowerPoint, Facebook, Pinterest, Instagram, Adobe Acrobat, Skype, Emma, Gmail, Outlook Express, Readability Scoring, Mac OS, Analysis, Critical Thinking, Crisis Management, Training & Development, Employee Training, Executive..., High Level Of..., Adult Education, Training Facilitation, SOP Development, Strategic Leadership
Education
Bethel College 2012 — 2016
Bachelor of Science (B.S.), Business Administration, Management and Operations, 3.611GPA
Atlanta Metropolitan College 2010 — 2010
Computer Science
City Colleges of Chicago-Wilbur Wright College 2004 — 2004
Computer Science
Chicago State University 1999 — 2000
Computer Science
Providence-St. Mel School 1995 — 1999
High School Diploma, General Studies
U.S. Bank July 2015 - Present
U.S. Bank July 2014 - July 2015
Charter One, now Citizens Bank May 2012 - July 2014
Gap Inc./ Banana Republic September 2008 - December 2012
Charter One, now Citizens Bank October 2009 - May 2012
Charter One, now Citizens Bank October 2008 - October 2009
HSBC Retail Banking and Wealth Management September 2007 - August 2008
HSBC Retail Banking and Wealth Management May 2007 - September 2007
Skills
Time Management, Sales, PowerPoint, Microsoft Office, Team Leadership, Retail Sales, Cashiering, Customer Service, Sales Operations, Facebook, Salesforce.com, Customer Satisfaction, Telephone Skills, Outlook, Retail, Loss Prevention, Budgets, Trend, Fashion, POS, Cash Register, Data Entry, Microsoft Excel, Microsoft Word, Customer Retention, Social Networking, Event Planning, Highly detail oriented, Cash Handling Experience, Marketing, Recruiting, Administrative..., Driving Results, Clerical Skills, Spreadsheets, Call Centers, Microsoft Publisher, Deposits, Human Resources, Banking, Interviews, Employee Training, Cold Calling, Teamwork, Financial Services, Team Building, Onboarding, Clerical Work, Merchandising, Visual Merchandising
Education
DePaul University 2014 — 2016
Master’s Degree, Educating Adults
Canisius College 2002 — 2006
Bachelor of Arts, Communication and Media Studies
Orchard Park High School
5LINX Enterprises Inc. May 2015 - Present
TCF Bank January 2002 - October 2008
Charter One, now Citizens Bank January 2000 - January 2002
Skills
Customer Service, Sales, Leadership, Strategic Planning, Team Building, Public Speaking, Training, Marketing
Education
Ashford University
Business, Management, Marketing, and Related Support Services
Fair Share Foods September 2012 - Present
Charter One, now Citizens Bank March 2013 - June 2014
Fair Share Foods August 2010 - September 2012
Fair Share Foods June 2009 - August 2010
Fair Share Foods March 2006 - June 2009
Skills
Microsoft Office, Customer Service, Microsoft Excel, Microsoft Word, PowerPoint, Public Speaking, Research, Project Management, Leadership, Strategic Planning, Sales, Marketing, Business Development, Marketing Strategy, Event Planning, Team Leadership, Budgets, Social Media Marketing
Education
DePaul University 2013 — 2015
Bachelor’s Degree, Business Administration and Management, General
Triton College 2011 — 2012
General Studies
Bankers Life February 2014 - Present
Charter One, now Citizens Bank September 1990 - September 2013
Skills
Life Insurance, Health Insurance, Customer Service, General Insurance, Term Life Insurance, Sales, Property & Casualty..., Insurance, Long-term Care
Education
Ashford University
U.S. Bank June 2014 - Present
Charter One, now Citizens Bank August 2012 - June 2014
Associated Bank N.A. December 2009 - July 2012
Skills
Banking, Credit, Retail Banking, Loans, Consumer Lending, Cross Selling
Education
Dundee Crown High School 1985 — 1989
Elgin Community College
Charter One, now Citizens Bank Sales and Service ManagerUs BankApril 2010 - Present
Skills
Banking, Credit, Loans, Retail Banking, Commercial Banking, Credit Analysis, Consumer Lending, Mortgage Lending, Small Business Lending, Commercial Lending, Credit Risk
Education
Moraine Valley Community College
Business, Management, Marketing, and Related Support Services
Comerica Bank 2006 - Present
Charter One, now Citizens Bank July 2004 - December 2006
Charter One, now Citizens Bank November 2003 - July 2004
Skills
Banking, Customer Service, Credit, Financial Analysis, Microsoft Office, Risk Management, Retail Banking, Sales, Commercial Banking, Home Equity Loans, Small Business Lending, Management, Loans, Mortgage Lending, Commercial Lending
Education
Rochester College 2006 — 2010
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Macomb Community College 2004 — 2006
Associate's degree, Business Administration and Management, General
Macomb Community College 1998 — 2006
Associate's degree, Business/Commerce, General
Capital Bank March 2011 - Present
KeyBank August 2008 - February 2011
Citizens Bank 2005 - 2008
SEFCU 2002 - 2004
Charter One, now Citizens Bank 1999 - 2002
KeyBank 1997 - 1999
Skills
Loans, Credit, Banking, Credit Analysis, Financial Education, Customer Service, Customer Satisfaction, Risk Management, Sales Management, Financial Analysis, TIPS Certified, Serve Safe Certified, Baking, Wine Education, Event Planning, Staff Supervision, Culinary Management, Notary Public, Consumer Lending, Retail Banking, Lines Of Credit, Leadership, Loan Origination, Public Speaking, Small Business Lending
Education
Schenectady County Community College 2011 — 2015
Restaurant, Culinary, and Catering Management/Manager
Suny Morrisville 1995 — 1997
State University of New York at Delhi
Bachelor’s Degree, Hotel, Motel, and Restaurant Management
Sherwin Williams August 2015 - Present
OEConnection January 2014 - August 2015
OEConnection January 2013 - January 2014
OEConnection (OEC) May 2011 - January 2013
Charter One, now Citizens Bank June 2010 - May 2011
Skills
Software Documentation, Customer Support, SharePoint, Enterprise Software, Technical Support, Customer Satisfaction, Troubleshooting, Process Improvement, Call Centers, Databases, Customer Service, Team Building, Sales Process, Training, Account Management, CRM, Team Leadership
Education
Kent State University 2006 — 2010
Bachelor's degree, Business Administration and Management, General
Fairview Park Preschool August 2014 - Present
Charter One, now Citizens Bank May 2007 - December 2007
Charter One, now Citizens Bank May 2006 - May 2007
Charter One, now Citizens Bank November 2003 - May 2006
Morgan Stanley July 2000 - May 2003
Skills
Applicant Tracking..., Customer Service, Recruiting, Human Resources, Onboarding, Interviews, HRIS, Leadership, Employee Benefits, Training, Employee Relations, Talent Acquisition
Education
Ohio University 1993 — 1997
Bachelor of Business Administration (B.B.A.), Marketing
Ohio University 1993 — 1997
Bachelor's degree, Organizational Communication, General
Cutrera Financial December 2011 - Present
Charter One, now Citizens Bank December 2006 - December 2011
Charter One, now Citizens Bank 2002 - 2006
TCF Bank 1999 - 2002
TCF Bank 1995 - 1999
Skills
401k Rollovers, Banking, Cash Management, Commercial Banking, Financial Analysis, Fixed Annuities, Investments, Loan Origination, Loans, Mortgage Banking, Variable Annuities, Credit Risk, Commercial Lending, Consumer Lending, Credit, Credit Analysis, Cross Selling, Mortgage Lending, Mutual Funds, Retail Banking, Risk Management, Small Business Lending, Strategic Planning, Underwriting, Finance, FHA, Customer Service, Financial Services, Portfolio Management
Education
Dominican University
Master’s Degree, Finance
Dominican University
Bachelor’s Degree, Business Administration and Management, General
Dart Bank July 2015 - Present
Dart Bank April 2015 - July 2015
Monroe Bank & Trust September 2013 - September 2014
Jackson National Life Insurance November 2012 - June 2013
Charter One, now Citizens Bank April 2006 - March 2007
GMAC Mortgage July 2002 - December 2004
Skills
Mortgage Lending, Banking, Microsoft Excel, Microsoft Office, Mortgage Banking, Microsoft Word, FHA, Team Building, Data Entry, Credit, Loans
Education
Ferris State University
None, Business Administration and Management, General
Sterling Jewelers May 2006 - January 2015
Charter One, now Citizens Bank 2001 - 2005
Charter One, now Citizens Bank 2001 - 2005
Charter One, now Citizens Bank 2001 - 2005
Charter One, now Citizens Bank 2001 - 2005
Charter One, now Citizens Bank 2001 - 2005
Charter One, now Citizens Bank 2001 - 2005
Charter One, now Citizens Bank 2001 - 2005
Charter One, now Citizens Bank 2001 - 2005
Charter One, now Citizens Bank 2001 - 2005
Skills
Customer Service, Retail, Recruiting, Employee Relations, Performance Management, Store Management, Loss Prevention, Visual Merchandising, Team Building, Management, Onboarding, Training, Leadership, Talent Management, Succession Planning, Hiring, Coaching, Microsoft Office, Sales
Education
Baldwin Wallace University 1983 — 1986
Commonwealth Bank June 2013 - May 2014
Commonwealth Bank of Australia December 2010 - June 2013
Bankwest August 2007 - November 2010
Commonwealth Bank December 2006 - July 2007
Charter One, now Citizens Bank 2005 - 2006
Cosmopolitan Bank September 2003 - April 2005
Associated Bank 1999 - 2003
Skills
Portfolio Management, Banking, Credit Analysis, Financial Services, Loans, Commercial Banking, Retail Banking, Wealth Management, Credit, Derivatives, Investment Banking, Equities, Valuation, Financial Modeling, Investments, Relationship Management, Risk Management, Credit Risk, Financial Risk, Finance, Commercial Lending, Mortgage Lending, Financial Analysis, Small Business Lending
Education
Loyola University of Chicago
BBA, Finance
Charter One, now Citizens Bank May 2005 - Present
Skills
Loans, Sales, Small Business Lending, Management, Consumer Lending, Banking, Cross Selling, Credit, Retail Banking, Customer Service, Loan Origination, Mortgage Lending, Team Building, Credit Analysis, Commercial Banking, Relationship Management, Sales Management, Commercial Lending, Leadership, Lines Of Credit, Finance, Financial Services, Coaching, Branch Banking, Mortgage Banking, Branch Management, Cash Management, Credit Cards, Portfolio Management
Education
Cleveland State University
Huntington National Bank August 2012 - Present
Charter One, now Citizens Bank June 2008 - February 2012
The Bib Restaurant October 2001 - May 2007
Education
Olympia career training institute 2002 — 2004
Dental Assisting, Dental Assisting/Assistant
Kalamazoo Valley Community College
Business Administration and Management, General
IntelliNet Corporation April 2015 - July 2015
North East Reintegration Center September 2014 - 2015
Forest City Enterprises 2006 - 2014
Charter One, now Citizens Bank 2001 - 2006
Bayer Diagnostics 1995 - 2001
Education
Cuyahoga Community College 1983 — 1985
Degree in Electrical Engineering Technologies, Electrical Engineering Technologies/Technicians
PRP Corporation October 2006 - Present
Liberty Tax January 2015 - May 2015
Halkias Corporation dba Dunkin Donuts October 2010 - December 2012
Charter One, now Citizens Bank March 2005 - March 2008
Skills
Financial Accounting, Tax Return Preparation, US Tax, US GAAP, Financial Statement..., Accounting Research, Gov't Accounting, Accounts Payable &..., Bank Reconciliation, Cash and Accrual..., G/L Reconciliations, G/L Analysis, Microsoft Excel, Microsoft Word
Education
College of DuPage 2012 — 2014
Advanced Accounting Certificate, Accounting
University of Illinois at Chicago 1997 — 2000
B.S., Business Administration