Chicago Bread, LLC dba Panera Bread
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Chicago Bread, LLC dba Panera Bread Employees
Pink Angel Foundation March 2007 - Present
Laudick Enterprises, Inc. January 2002 - Present
American Red Cross August 1990 - Present
Chicago Bread, LLC dba Panera Bread January 2008 - January 2013
Boston Market May 2002 - April 2007
Wendys International May 1996 - January 2002
Centegra Health System September 1986 - June 1990
Skills
Food Service, Food & Beverage, Food Service Operations, Food, Food Safety, POS, Customer Service, Inventory Management, Customer Satisfaction, Process Scheduler, Retail, Event Management, Cashiering, Event Planning, Microsoft Office, Time Management, Private Investigations, Emergency Medicine, Resturant Management, Health & Safety..., Pastoral Services, Certified Nursing..., Firearms Training, Concealed Firearms..., Public Speaking, PowerPoint, Bookkeeping, Small Business, Classroom, E-Learning, Fitness, Health, Interviews, Microsoft Excel, Microsoft Word, Nonprofits, New Business Development, QuickBooks, Quality Assurance, Risk Assessment, Translation, Volunteer Management, Web Development, Youth Development, Training, Cpr Certified, Emergency Services, Supervisory Skills, Disaster Response, Fundraising
Education
McHenry County College 2013 — 2013
Emergency Medical Technician, Emergency Medical Technology/Technician (EMT Paramedic)
World Christian Ministries 2005 — 2010
Doctor of Divinity, Religion/Religious Studies
Hamburger University 2002 — 2007
Diversity Training and Management, Resturant Management
Indian River Community College 1990 — 1992
Certificate, Cardiovascular Technology/Technologist
McHenry County College 1989 — 1990
Certificate, Emergency Medical Technology/Technician (EMT Paramedic) Law Enforcement/Fire Science
Crew One Productions June 2012 - Present
Chicago Bread, LLC dba Panera Bread September 2011 - March 2012
Nannies4Hire January 2010 - March 2012
Skills
Microsoft Office, Customer Service, PowerPoint, Microsoft Word, Acting, Social Media, Event Planning, Microsoft Excel, Public Speaking, Social Networking, Outlook, Entertainment
Education
Middle Tennessee State University 2012 — 2016
Bachelor of Business Administration (BBA), Music Business
University of Tennessee-Knoxville 2008 — 2009
n/a, Theater
Nordstrom December 2013 - Present
Cary Park District May 2012 - August 2013
Nordstrom May 2013 - July 2013
Chicago Bread, LLC dba Panera Bread August 2010 - August 2011
Skills
PowerPoint, Microsoft Excel, Microsoft Word, Retail
Education
University of Illinois at Urbana-Champaign 2011 — 2015
Bachelor's degree, Accounting
Cary-Grove High School 2007 — 2011
Innovation Group North America June 2014 - Present
Chicago Bread, LLC dba Panera Bread June 2011 - November 2013
Skills
Restaurant Management, Food Service, Cashiering, Inventory Management, Catering, Time Management, Hiring, Customer Service, Process Improvement, Menu Development, Customer Satisfaction, POS, Operations Management, Training, Sales, Customer Retention, Management, Account Management
Education
Harper College
Corner Bakery Cafe April 2013 - Present
Desy Photography 1994 - 2014
Chicago Bread, LLC dba Panera Bread March 2009 - November 2012
Chicago Bread, LLC dba Panera Bread June 2006 - March 2009
Applebee's January 2005 - June 2006
Papa Johns December 2002 - January 2005
Papa Johns September 1997 - December 2002
Blockbuster April 2001 - August 2001
Victoria Dry Cleaners August 1995 - February 1998
Skills
Training, Photography, Hiring Practices, Customer Service, Leadership, Schedules, Marketing Strategy, Sales, Fundraising, Purchase Orders, Food Cost Management, Labor Management, Profit Maximization, Budget Reconciliation, Pianist, New Store Openings, Invoicing, Food, Budgets, Marketing, New Hire Orientations, Operating Budgets, Sales projections, Event Photography, Photojournalism, Photoshop, Photos, Food & Beverage, Inventory Management, Catering, Restaurant Management, Hiring, Restaurants, Customer Satisfaction
Education
University of Iowa 1996 — 2000
Bachelor of Arts (B.A.), Fine/Studio Arts, General
University of Iowa 1996 — 2000
Bachelor of Arts (B.A.), Journalism and Mass Communication
District 300 Schools August 2015 - Present
Chesak Elementary School January 2015 - June 2015
The Abbey Resort July 2014 - March 2015
McHenry and Huntley school districts August 2014 - December 2014
Chicago Bread, LLC dba Panera Bread August 2010 - July 2014
Jefferson Elementary School District March 2014 - June 2014
Harrison School District January 2013 - June 2013
Schaumburg and Palatine Area Schools September 2011 - May 2012
North Park University September 2007 - May 2010
Skills
Lesson Planning, Classroom, Classroom Management, Differentiated..., Tutoring, K-12, Curriculum Development, Special Education, Curriculum Design, Elementary Education, Literacy, Teaching, Educational Technology, Educational Leadership, Smartboard, Teacher Training
Education
North Park University 2013 — 2014
Elementary Education and Teaching
North Park University 2007 — 2011
Bachelor of Arts (B.A.), Fine/Studio Arts, General
Chicago Bread, LLC dba Panera Bread February 2013 - Present
Chicago Bread, LLC dba Panera Bread December 2011 - February 2013
Chicago Bread, LLC dba Panera Bread November 2010 - November 2011
Skills
Interviews, Telephone Interviewing, Personnel Selection, Critical Thinking, Time Management, Supervision, Human Resources, Team Leadership, Recruiting, Hiring, Customer Service, Employee Training, Training, Customer Satisfaction, Follow-through Skills, Management, Team Building, Food, Hospitality
Education
College of Lake County 2010 — 2014
Sociology
Adali E. Stevenson High School 2006 — 2010
Corner Bakery Cafe September 2013 - Present
DBA Santiago's Paint and Home Improvement July 2013 - Present
Chicago Bread, LLC dba Panera Bread January 2010 - June 2013
Chicago Bread LLC June 2001 - January 2010
Skills
Restaurants, Restaurant Management, Food Service, Food & Beverage, Hospitality, Catering, Food, Food Safety, Food Preparation, Customer Service, POS, Inventory Management, Cashiering, Customer Satisfaction, Microsoft Office, Training
Education
Northern Illinois University 2006 — 2006
N/A, Spanish Language Teacher Education
McHenry County College 2003 — 2006
Associates in Arts, General/Spanish
Crystal Lake South H.S. 1999 — 2003
Alumni, General
Chicago Bread, LLC dba Panera Bread July 2010 - Present
Toys R Us October 2009 - February 2010
Skills
Technical Training, C++, Visual C++, Java, C, MS Office Suite, Team Leadership, UDK Engine, Cashiering, Quick Typing, Charisma, Game Development, Game Design, Unreal Engine 3, UnrealScript, Flash Professional, Autodesk Software, Photoshop
Education
DeVry University-Illinois 2009 — 2013
Bachelor's of Game and Simulation Programming, Computer Games and Programming Skills
Community High School District 155 July 2014 - Present
Self Employed November 2008 - Present
Community High School District 155 June 2012 - July 2014
Aon Hewitt December 2011 - June 2012
Chicago Bread, LLC dba Panera Bread September 2008 - December 2011
Skills
Windows 7, Customer Satisfaction, Customer Service, Troubleshooting, Laptops, Technical Support, Servers, Desktop Computers, Windows XP, Windows Vista, Computer Hardware, Networking, Wireless Networking, Printers, System Administration, Help Desk Support, Hardware, Server Administration, A+ Certified, Google Apps, Training, XP, Microsoft Office, Security, Leadership, VMware, Windows Server, TCP/IP, Information Security, Antivirus, Computer Maintenance, Group Policy, SharePoint, DNS, Microsoft Technologies, Network Security, Network Administration, Computer Repair, Outlook, LAN-WAN, DHCP, Active Directory, Information Technology, Routers, VPN, Computer Security, Windows, Gmail, Data Migration, Web Services
Education
McHenry County College
Associate of Applied Science, Network Security
Chicago Bread, LLC dba Panera Bread September 2008 - February 2012
Harper College November 2001 - November 2002
Skills
Customer Service, Microsoft Office, Microsoft Excel, Microsoft Word, Microsoft Access, Cash Register, Safety Committee, Certified Trainer, Teaching, Data Entry, Inventory Management, Microsoft Outlook, Report Writing, Type 45 wpm, Basic Accounting, Team Building, Teamwork, Time Management, Leadership, Training, Access, Research, Public Speaking
Education
Elgin Community College 2013 — 2016
currently enrolled, Office Administration Technology-Legal Office Professional Option
Buffalo Grove H.S. 1979 — 1983
High School Diploma
Townwaiter Chicago June 2015 - Present
Subway Development Company of Chicago September 2013 - Present
Chicago Bread, LLC dba Panera Bread July 2012 - August 2013
Aramark- Q Center October 2011 - April 2012
Aramark- Q Center May 2011 - April 2012
Target Corporation March 2007 - May 2011
Aramark -Q Center September 2010 - April 2011
Kishwaukee Country Club June 2009 - May 2010
Target Corporation November 2005 - July 2006
Skills
Catering, Customer Service, Management, Food Service, Food Safety, Inventory Management, POS, Food & Beverage, Restaurants, Inventory Control, Hospitality, Food, Time Management, Hospitality Management, Leadership, Marketing, PowerPoint, Microsoft Word
Education
Northern Illinois University 2007 — 2011
Bachelor of Science, Hospitality Administration
Northern Illinois University 2007 — 2011
Bachelor's degree, Hospitality Administration/Management
Chicago Bread, LLC dba Panera Bread November 2012 - Present
AF Services August 2007 - June 2012
Skills
Event Planning, Event Management, PowerPoint, Social Networking, Microsoft Office, Microsoft Excel, Customer Service, Social Media, Process Scheduler, Account Management, Marketing Strategy, Hospitality, Microsoft Word, Outlook, Facebook, Fundraising, Social Media Marketing, Sales, Budgets, Marketing Communications, Training, Customer Satisfaction
Education
College of DuPage
Coin Laundry Association January 2015 - Present
Advocate Property Management August 2013 - January 2015
UPS June 2012 - June 2013
Chicago Bread, LLC dba Panera Bread July 2006 - January 2012
MicroTek Computer Labs August 2005 - July 2006
Mikuni Corporation September 2003 - August 2005
Riverside Publishing June 2001 - June 2003
Skills
Data Entry, Customer Service, Office Management, Microsoft Office, Sales, Administrative..., Microsoft Word, Marketing, Management, Time Management, Microsoft Excel, Software Documentation, Event Planning, Software, Social Media, Access, Agenda, Mailroom Operations, Call Centers, Troubleshooting, Travel Arrangements, Communication, Internet, Organization, Call Center, Typing, Reporting, Vendors, Work Orders, Dispatching, Owners Representative, Property Management, Real Estate Transactions, Microsoft Publisher, Microsoft Exchange, Microsoft Office..., Customer Satisfaction, Inventory Management, Hiring, Fundraising, Training, Human Resources, PowerPoint, Outlook, Invoicing, Administrative...
Education
Keller Graduate School of Management of DeVry University 2010 — 2013
Business Management, 3.5
Dana-Farber Cancer Institute August 2015 - Present
GM HOTELS LTD February 2015 - June 2015
Justice Resource Institute September 2014 - December 2014
Justice Resource Institute November 2013 - August 2014
CVS Caremark Corporation August 2011 - October 2013
Chicago Bread, LLC dba Panera Bread October 2012 - February 2013
Miller Law Group August 2010 - January 2011
The Gandara Center January 2009 - June 2009
Skills
Customer Satisfaction, Customer Service, Organizational..., Team Leadership, Project Management, Microsoft Office, Microsoft Word, Microsoft Excel, Writing, PowerPoint, Public Speaking, Social Networking
Education
American International College 2006 — 2010
Bachelor of Science (B.S.), Psychology
The Laughing Academy February 2015 - Present
Laugh Out Loud Theater November 2014 - Present
Starbucks November 2013 - Present
Freelance May 2000 - Present
Improv Playhouse February 2009 - April 2014
Music Now DJ Group 2009 - September 2013
Chicago Bread, LLC dba Panera Bread August 2005 - February 2009
Skills
Theatre, Acting, Teaching, Arts, Improvisation, Entertainment, Performing Arts, Public Speaking, Coaching, Event Planning, Customer Service, Microsoft Office, Team Building, Event Management, Social Media, Voice Over, Problem Solving, Word, Photoshop, Excel, Online Marketing, Outlook, Music, Business Math, Supervisory Management, Scheduling Management, Contract Negotiation, Proposal Writing, Sales, Marketing, Directing, Arts Administration, Improvisational Comedy, Plays, Video Editing, Corporate Events, Social Media Marketing, Time Management, Dance, Singing, Web Design, Casting, Stage Management, Facebook, Theatrical Production, Festivals, Graphic Design, Emcee, Cultural Sensitivity, Performance Reviews
Education
The Second City Training Center (Chicago) 2013 — 2013
Producing
Bowling Green State University
Bachelor's Degree, Performing Arts
Kemper Sports 2014 - Present
Chicago Bread, LLC dba Panera Bread July 2012 - May 2014
Darden January 2009 - February 2011
Steak n Shake January 2005 - February 2006
Education
McHenry County College
2-Year Associates, Business Administration and Management, General
Mariano's June 2015 - Present
Chicago Bread, LLC dba Panera Bread April 2011 - June 2015
Ambit Energy February 2011 - May 2012
Colonial Cafe November 2006 - March 2011
Applebee's September 2005 - November 2006
Steak 'n ShakeSuburban Locations December 2001 - September 2005
Riverside Publishing January 2001 - December 2001
Dairy Queen May 2000 - November 2001
Breadsmith May 1998 - May 2000
A.J. Wingers August 1996 - May 1998
Skills
Restaurants, Menu Development, Customer Service, Training, Food, Hospitality, Hiring, Inventory Management, Interviews, Food Safety, Food Service, Cooking, Food, Public Speaking, Restaurant Management, Employee Training, Time Management, Customer Satisfaction, Catering
Education
Roosevelt University 2000 — 2004
BA, History
Roosevelt University 2000 — 2004
Minor, Secondary Education
Chicago Bread, LLC dba Panera Bread January 2013 - Present
Hands of Hope Foundation May 2006 - July 2008
Skills
Renewable Energy, Research, Project Management, Customer Service, Microsoft Office, AutoCAD, C++, C
Education
Illinois State University 2010 — 2012
Bachelor of Science (B.S.), Renewable Energy
Waubonsee Community College 2008 — 2010
Associate of Arts (A.A.), General Studies
Chicago Bread, LLC dba Panera Bread April 2015 - Present
Ecolab January 2014 - May 2015
Luis Imports August 2012 - September 2013
Pasta Bowl Company November 1996 - February 2012
the other side bar October 1996 - February 2012
Marriott International January 1995 - January 1996
Marriott International April 1993 - December 1995
Marriott International January 1993 - January 1995
Portillo's March 1992 - April 1993
Skills
Team Leadership, Customer Relations, Vendor Relations, Restaurants, Catering, Food, Menu Development, Purchasing, Inventory Management, Hospitality, Parties, Food & Beverage, Restaurant Management, Food Service, Sales, Product Development, Marketing Strategy, Training, Food Safety, Customer Service, Management
Education
Northern Illinois University 1986 — 1989
BS, nutrition, food science
Northern Illinois University 1986 — 1989
Bachelor of Science, Dietetics Nutrition; Food Science
JPMorgan Chase July 2013 - Present
JPMorgan Chase April 2012 - Present
American Wholesale Properties June 2014 - July 2015
Chicago Bread, LLC dba Panera Bread July 2011 - February 2012
Panera Bread November 2009 - August 2011
DeVry Inc. August 2007 - May 2009
The Reserves Network September 2006 - August 2007
RREEF September 2005 - August 2006
U-Store-It September 2004 - September 2005
Metro Storage, LLC June 2003 - September 2004
Skills
Microsoft Office, Excel, Customer Satisfaction, Hospitality, Integrity, Quick Study, Quicken, Microsoft Money, Customer Service, POS, Photography, Computer Literate, Attention To Detail, Oracle, Cash Handling, Retail Management, Property Management, Staffing Industry, Creative Problem Solving, Troubleshooting, Self Storage, Hard Worker, PowerPoint, Professional..., Human Resources, Budgets, Microsoft Excel
Education
Keller Graduate School of Management of DeVry University 2008 — 2009
Human Resources Management, B+
Robert Morris College 2009 — 2010
Culinary Arts, A
Quincy University 1992 — 1996
Bachelor of Science (B.S.), Social Work, Psychology, B-
Chicago Bread, LLC dba Panera Bread October 2014 - Present
Chicago Bread, LLC dba Panera Bread July 2011 - Present
MEET Las Vegas April 2010 - September 2010
Pacific Event Production Co January 2010 - April 2010
Putter's Bar & Grill December 2008 - April 2010
USA Hosts September 2009 - January 2010
Village Pub June 2006 - October 2008
Tilted Kilt October 2003 - April 2007
Franklin Elementary October 2001 - July 2003
Kralovec, Jambois, & Schwartz Law Firm April 2001 - August 2001
Skills
Hospitality, Special Events, Trade Shows, Customer Service, Word
Education
The International School of Hospitality 2009 — 2009
Cetification, Conference Management & Event Planning
University of Iowa 1995 — 1999
BA, Elem/Early Childhood Education
Chicago Bread, LLC dba Panera Bread May 2014 - Present
Chicago Bread, LLC dba Panera Bread March 2013 - Present
Chicago Bread, LLC dba Panera Bread August 2007 - March 2013
U.S. Senator Richard Durbin May 2012 - July 2012
Skills
Time Management, Customer Service, Customer Satisfaction, Case Managment, Phone Etiquette, File Management, Group Work, Group Training, Training, Leadership, Management, Data Entry, Retail, Case Management, Sales, Cashiering, Catering
Education
University of Illinois at Chicago 2009 — 2013
Political Science and Government
Wheeling High School 2005 — 2009
High School Diploma
Chicago Bread, LLC dba Panera Bread October 2013 - Present
Newman Catholic Student Ctr August 2012 - May 2013
Skills
Drawing, Creative Writing, Painting, Art, Event Planning, Illustration, Customer Service, Photoshop, Microsoft Word, Barista
Education
Northern Illinois University 2008 — 2013
Bachelor of Arts (B.A.), General Art, Spanish Minor, 3.3/4.0
Willis July 2015 - Present
Allstate March 2014 - May 2015
Chicago Bread, LLC dba Panera Bread October 2012 - April 2014
The Evansville Review September 2011 - April 2012
Measure September 2010 - April 2012
The Cresent September 2008 - November 2008
Skills
Editing, Copy Editing, Publications, Creative Writing, Proofreading, Poetry, Newspapers, Publishing
Education
University of Evansville 2008 — 2012
BFA, Writing; Spanish minor
Roti Mediterranean Grill June 2015 - Present
Chicago Bread, LLC dba Panera Bread December 2012 - Present
The Cavalier Cook October 2007 - January 2013
Academia Barilla April 2009 - December 2009
JP Morgan Chase Securities July 2001 - January 2003
Sun + Moon Catering July 2000 - November 2000
RBS Greenwich Capital April 1999 - May 2000
Capital Company of America/Nomura Capital May 1997 - April 1999
GE Capital Commercial Real Estate Financing May 1991 - May 1997
Skills
Outlook, Event Planning, Customer Service, Microsoft Word, Event Management, Microsoft Office, Strategic Planning, Contract Negotiation, Catering, Food, Leadership, Team Building, Microsoft Excel, Sales, Italian, Chef, Budgets, Culinary Skills, Management, Marketing
Education
CHIC - The Cooking and Hospitality Institute of Chicago 1994 — 1995
Profesional Cooking Certificate, Professional Cooking
Northeastern University 1986 — 1987
Wilton High School
The Right Staff January 2015 - Present
FNS Delivers October 2014 - January 2015
Panera Bread March 2013 - October 2014
Panera Bread July 2012 - March 2013
Panera Bread April 2011 - June 2012
Chicago Bread, LLC dba Panera Bread June 2010 - April 2011
Chicago Bread, LLC dba Panera Bread September 2009 - June 2010
Panera Bread February 2007 - December 2009
Applebee's March 2008 - September 2009
Hidden Meadows Golf Course May 2006 - January 2007
Skills
Management, Corporate Communications, Training, Time Management, Customer Service, Labor Control, Hiring, Facebook, Hospitality, Customer Satisfaction, Event Planning, Catering, Food Preparation, Leadership, Restaurant Management, PowerPoint, Cashiering, Interviewing Skills, Food Service, Restaurants, Food & Beverage
Education
Northern Illinois University 2008 — 2010
Bachelor of Arts (B.A.), Communication, General
Prairie State College 2006 — 2008
Business/Corporate Communications
Southern Illinois University, Edwardsville 2005 — 2006
Mass Communication/Media Studies
White Lodging Services June 2015 - Present
Moore Entertainment October 2010 - Present
Moore Entertainment October 2010 - Present
Argo Tea August 2014 - June 2015
Argo Tea November 2013 - August 2014
Chicago Bread, LLC dba Panera Bread October 2007 - September 2010
Bob Evans March 2007 - July 2007
Skills
Graphic Design, Fashion, Entertainment, Social Media, Event Planning, Advertising, Music, Illustrator, Public Speaking, Customer Service, Management, Marketing, Training, Leadership, Social Media Marketing, Leadership Development, Time Management
Education
Southern Illinois University, Carbondale 1998 — 2003
None, Hotel Restaurant Management
Hope College October 2013 - Present
Chicago Bread, LLC dba Panera Bread July 2011 - Present
Education
Hope College 2012 — 2016
Chemistry BS, Chemistry and Mathematics
Panera Bread August 2014 - Present
Chicago Bread, LLC dba Panera Bread October 2007 - July 2014
RETTEW Associates, Inc. 2005 - 2007
UPS August 2001 - August 2002
Skills
Food Service, Cashiering, Hospitality, Leadership, Retail, Team Building, Time Management, Public Speaking, Teaching
Education
Eastern Mennonite University 2002 — 2005
BS, camping, recreation, outdoor ministry
American Family Insurance June 2012 - Present
American Family Insurance March 2008 - April 2012
La 4 Soccer League April 2008 - April 2009
Northern Illinois Fertility March 2006 - March 2008
Chicago Bread, LLC dba Panera Bread 2006 - 2008
Universidad Angolamericano January 2004 - August 2005
Del Monte May 2003 - August 2004
Sodexho August 2002 - December 2003
Mr. Crum's Bakery & Cafe January 1997 - December 2003
Skills
Commercial Insurance, Customer Service, Term Life Insurance, Property & Casualty..., Umbrella Insurance, Fixed Annuities, Whole Life, Account Management, General Insurance, Retirement Planning, Life & Health Insurance..., Spanish-English, Risk Management, Farm Insurance, Translations (written..., Sales
Education
Instituto Tecnológico y de Estudios Superiores de Monterrey / ITESM 2005 — 2007
Maestria en educacion/ Master's in Education
Western Illinois University 2001 — 2004
Bachelor of Arts (B.A.), Spanish
DeKalb High School 1997 — 2001
Diploma, n/a
Paramount Marketing Group August 2013 - Present
Salsarita's January 2013 - August 2013
Chicago Bread, LLC dba Panera Bread May 2011 - August 2012
Portillo's Restaurant Group February 2008 - April 2011
Sweet Tomatoes Restaurant January 2006 - January 2008
Riedy’s Tee Time Golf Driving Range January 1999 - January 2006
Connie's Restaurants 1984 - 1999
Skills
Instructor-led Training, Profit, Pre-opening, Delegation, Food Preparation, Time Management, Leadership, Hospitality, Catering, Food & Beverage, Food Service, Customer Service, Menu Development, Restaurants, Process Scheduler, Restaurant Management, Strategic Planning, Inventory Management, Hospitality Management, Operations Management, Budgets, Customer Satisfaction, Management, Training, Human Resources, Food, Hiring, New Restaurant Openings, Sales, Multi-unit, Interviews, Leadership Development, Employee Relations, Income Statement, Onboarding, Talent Acquisition, Employee Training, Franchising, Labor Control, Food Safety, Team Building, Culinary Skills, Hospitality Industry, P&L Management, Succession Planning, New Hire Orientations, Retail, Recruiting, Cold Calling, ServSafe
Education
College of DuPage 2003 — 2005
Associate of Arts (A.A.), 4.0 GPA
Benet Academy
Sodexo March 2015 - Present
Walt Disney World March 2013 - Present
Walt Disney World March 2013 - Present
Chicago Bread, LLC dba Panera Bread March 2010 - March 2012
Panera Bread January 2006 - December 2009
Skills
Customer Service, Retail, Food Service, CRM, Sales, Analysis, Food, Food & Beverage, Microsoft Office, Leadership, Management, Microsoft Excel, Strategic Planning, Social Media, Marketing Strategy, Teamwork, Marketing, Inventory Management, Training, Spanish, Social Media Marketing, Team Building, Time Management, Event Planning
Education
Universidad Rafael Belloso Chacín 2000 — 2005
Graphic Design
Chicago Bread, LLC dba Panera Bread December 2011 - Present
IKEA Group August 2007 - December 2011
Skills
Customer Service, Training, Microsoft Office, Management, Windows, Leadership, Project Management, Microsoft Excel, Microsoft Word, Troubleshooting, PowerPoint, Strategic Planning, Restaurants, HTML, Food & Beverage
Education
Northern Illinois University 2010 — 2017
Master of Business Administration (M.B.A.), Business Administration and Management, General
DePaul University 2003 — 2006
Bachelor of Science (B.S.), Computer Science
AutoQuotes October 2012 - Present
Larry's Giant Subs September 2007 - July 2012
Chicago Bread, LLC dba Panera Bread August 2003 - September 2007
Skills
Conflict Resolution, Preventive Maintenance, loss prevention, Interpersonal Savvy, Inventory Management, Labor Control, First Aid, CPR, Mechanical Aptitude, Crew Scheduling, Community Engagement, Computer Proficiency, Data Management, Customer Data..., Proficient Typing Skills, Oral & Written..., Generic Programming, Compilers, Pricing, File Management, Organization, Cpr Certified, Loss Prevention, Software Documentation, Business Analysis, Customer Service, Microsoft Office, Management, Microsoft Excel, Sales Management, Outlook, Training, Microsoft Word
Education
University of North Texas 2001 — 2003
Plano Senior High School 1997 — 2001
High School Diploma, High School/Secondary Diplomas and Certificates
Chicago Bread, LLC dba Panera Bread February 2010 - November 2014
Chicago Bread, LLC dba Panera Bread August 2011 - February 2013
Chicago Bread, LLC dba Panera Bread February 2010 - July 2011
Crystal Lake Rib House April 2007 - December 2009
Centegra Health System November 2005 - July 2007
Centegra Health System November 2002 - December 2005
Skills
Customer Service, Retail, Management, Sales, Data Entry, Inventory Control, Employee Training, Time Management, Microsoft Office, Customer Satisfaction, PowerPoint, Microsoft Excel, Catering, Cashiering, Early Childhood..., Microsoft Word, Preschool, Hospitality, Process Scheduler, Food Service, Sanitation, Schedules, Inventory Management, Scheduling, Labor Control, Performance Reviews, Food Safety, Food Preparation, Food Industry, Hospitality Management, Catering Sales, Restaurants, New Hire Orientations, Hiring, Interviews, Food & Beverage, IRIS, Fundraising, Budgeting, Profit & Loss Management, Sports, Kidswear, Childcare, Working With Children
Education
Northern Illinois University 2006 — 2009
Bachelor's degree, Political Science and Government
McHenry County College 2004 — 2006
Associate of Science (A.S.), General Studies
Claire's Inc. August 2015 - Present
CDK Global July 2013 - July 2015
CDK Global September 2012 - July 2013
McGladrey LLP November 2010 - September 2012
Chicago Bread, LLC dba Panera Bread November 2003 - October 2010
McGladrey & Pullen, LLP January 2010 - April 2010
Skills
Auditing, GAAP, Financial Reporting, Account Reconciliation, Accounting, Assurance, Microsoft Office, Venture Capital, Variance Analysis, Journal Entries, Hyperion Enterprise, Financial Modeling, Forecasting, Spreadsheets, Microsoft Excel, General Ledger, Financial Analysis, Analysis, Audit, Financial..., SBIC's, SBA, Audit, Access, US GAAP, Accruals, Deadline Oriented, Essbase
Education
Northern Illinois University 2007 — 2010
Bachelors of Science, Accounting
Chicago Bread, LLC dba Panera Bread November 2013 - April 2015
New Balance September 2014 - January 2015
Dunkin Donuts November 2012 - December 2013
Skills
Sales, Interpersonal Skills, Microsoft Word, Microsoft Excel, Leadership, Customer Service, Public Speaking, Social Media, Teamwork
Education
Robert Morris University - Illinois
Bachelor's Degree, Business Administration and Management, General, 3.8
Warren Township High School 2009 — 2013
High School
Chicago Bread, LLC dba Panera Bread 2010 - Present
Caribou Coffee 2008 - 2010
Caribou Coffee 2004 - 2008
Brandt Trucklines 1997 - 1999
Skills
Catering, Coffee, Inventory Management, Restaurants, Customer Service, Food, Restaurant Management, Sales, Customer Satisfaction, Team Building, Inventory Control, Leadership, Microsoft Excel, Merchandising, Food Safety
Education
Illinois State University 1996 — 1999
University of Illinois at Urbana-Champaign 1991 — 1993
communications
Northern Illinois Food Bank March 2014 - Present
Northern Illinois Food Bank October 2011 - March 2014
Nick's Pizza & Pub August 2008 - October 2011
Chicago Bread, LLC dba Panera Bread February 2004 - April 2007
Chicago Bread, LLC dba Panera Bread January 1999 - February 2004
Boston Market June 1996 - January 1999
Lone Star Steakhouse and Saloon June 1994 - June 1996
The Educated Palate September 1991 - August 1994
Bennigans August 1988 - September 1991
Skills
Leadership, Event Management, Hospitality, Customer Service, Entrepreneurship, Operations Management, Training, Restaurants, Team Building, Management, Food Service, Event Planning, Sales, Team Leadership, Strategic Planning, Public Speaking, Marketing Strategy, Marketing, Budgets, Coaching, Leadership Development
Education
Michigan State University 1987 — 1988
Junior Standing, Hotel Restaurant Management
Hamra Enterprises May 2013 - Present
Chicago Bread, LLC dba Panera Bread September 2010 - May 2013
IKEA February 2008 - September 2010
Skills
Computer Hardware, Computer Software, IP Networking, Computer Security, Wireless Networking, MS Project, MS Office Suite, Windows 7, Windows XP Professional, Project Planning, Capital Project Planning, IT Project..., Networking, Windows Server, Troubleshooting, Windows XP, Software, IP, Microsoft Office, Software Installation, Team Building, Training, Software Documentation, Information Technology
Education
Walden University 2009 — 2011
Masters, Business Information Systems
Lewis University 2004 — 2006
Bachelors in Applied Science, Management Information Systems
Joliet Junior College 2001 — 2003
Associates in Applied Science, Micro Computers for Business
Tom & Eddie's, LLC July 2010 - January 2011
Chicago Bread, LLC dba Panera Bread May 2010 - July 2010
Corner Bakery Cafe, Inc. November 1992 - April 2005
Brinker International 1992 - 2005
Education
College of DuPage 1982 — 1985
Business, Geography, History
Downers Grove South High School 1979 — 1981
diploma, Business
Chicago Bread, LLC dba Panera Bread March 2013 - Present
Halloween City September 2012 - November 2012
Cedar Grill March 2012 - May 2012
Personality Portraits April 2010 - October 2010
Card & Party Giant October 2005 - October 2008
Skills
Sales, Cashiering, Retail Sales, Retail, Social Media, Social Networking, Cooking, Event Management, Employee Training, Food Preparation
Education
The Illinois Institute of Art-Schaumburg 2014 — 2017
Bachelor's Degree, Hospitality Administration/Management, GPA: 3.53
College of Lake County 2007 — 2010
Cooking and Related Culinary Arts, General
A.E. Stevenson High School 2003 — 2007
High School, High School/Secondary Diplomas and Certificates
HMSHost June 2014 - Present
Portillo's October 2012 - May 2014
Chicago Bread, LLC dba Panera Bread August 2010 - April 2013
Ala Carte Entertainment March 2006 - March 2010
Skills
Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Strategic Planning, Budgets, Leadership, Organization, Teamwork, Point of Sales Systems..., Cash Handling Experience, Inventory Control, Supply Ordering, Buliding Customer..., Culinary Skills
Education
Elgin Community College 2006 — 2008
In Progress, Culinary Arts/Business
Elgin High School 2002 — 2006
Diploma, Culinary Arts/General Studies
Chicago Bread, LLC dba Panera Bread April 2013 - Present
Chicago Bread, LLC dba Panera Bread July 2011 - March 2013
Grillers Cafe November 1996 - April 2011
Skills
Management, Restaurants, Restaurant Management, Food & Beverage, Menu Development, Cooking, Food Service, Training, Event Planning, Event Management, Customer Satisfaction, Retail, Team Building
Education
Ferris State University 1989 — 1991
PGM/Business Management
Chicago Bread, LLC dba Panera Bread February 2008 - Present
Big Shot Piano Lounge & Restaurant August 2005 - February 2008
Skills
Customer Service, Scheduling, Photoshop, Microsoft Office, Excel, Inventory Management, Word, PowerPoint, Hiring, Problem Solving, Event Planning, Process Scheduler, Restaurants, Facilities Management, Food Cost Management, Food Cost Analysis, Employee Training, Time Management, Associate Development, Customer Satisfaction, Hospitality
Education
Kendall College 2001 — 2005
AAS and BAS, Culinary Arts/Chef Training and Hospitality Management
Chicago Bread, LLC dba Panera Bread September 2008 - Present
Panera Bread September 2009 - July 2011
Avenue Plus Size Clothing November 2009 - June 2010
Skills
ServSafe, Restaurant Management, Labor Control, Food Service, Restaurants, Serve Safe Certified, Food Preparation, Cashiering, Food & Beverage, Cash Register, Food Safety, Menu Development, Food, Management, Retail Sales, Employee Training, Training, Training Management
Education
Harrisburg Area Community College 2013 — 2014
Biology, General
Broward Community College 2009 — 2012
European History
Boston Market November 2013 - June 2015
Chicago Bread, LLC dba Panera Bread March 1998 - April 2013
Boston Market March 1996 - November 1998
CEC Entertainment September 1983 - March 1998
Skills
Food Service, Restaurants, Budgets, Food & Beverage, Multi-unit, Catering, Restaurant Management, Food, Leadership, Hiring, Menu Development, Event Planning, Team Building, Training, Sales, Management, Hospitality, Retail, Inventory Management, Customer Satisfaction, Purchasing, Profit, Income Statement, P&L, Labor Control, New Restaurant Openings, Food Safety, POS, Franchising, Process Scheduler, Franchise Consulting, Time Management, P&L Management, ServSafe, Human Resources, Marketing, Hospitality Management, Employee Training, Culinary Skills, Sales Management, Customer Service, Payroll, Fine Dining, Multi-Unit Management, Food Quality, Store Management, Start-ups, Recipes, Operations Management, Local Marketing
Education
Elmhurst College 1971 — 1972
1 plus year, Accounting and Business/Management
Walther Lutheran High School 1968 — 1971
College Prep
Chicago Bread, LLC dba Panera Bread November 2011 - Present
ALDI Stores July 2000 - July 2011
Education
Kendall College 1993 — 1997
Bachelor of Hospitality Management, Restaurant/Food Services Management
Signature Real Estate Professionals November 2014 - Present
Chicago Bread, LLC dba Panera Bread July 2011 - November 2014
Nicor Gas September 2009 - July 2011
Walgreens August 2007 - August 2009
TCF Bank April 2004 - July 2007
Education
Northern Illinois University 2002 — 2006
Bachelor of Science (B.S.), Sociology
Target July 2014 - Present
University of Illinois at Chicago May 2011 - January 2014
Klein Tools July 2013 - August 2013
Klein Tools July 2011 - December 2011
Chicago Bread, LLC dba Panera Bread July 2007 - August 2010
Skills
Computer Science, Mathematical Programming, Writing, Software Design, Graphic Design, C#
Education
University of Illinois at Chicago 2009 — 2013
BS in Mathematics and Computer Scence
Chicago Bread, LLC dba Panera Bread January 2003 - October 2014
Panera Bread 1996 - 2002
Education
Moody Bible Institute 1999 — 2002
Bachelor's Degree, International Ministries
Waubonsee Community College 1996 — 1998
Associate of Science (A.S.), Business/Commerce, General