Clearworks Company
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Clearworks Employees
Clearworks August 2008 - Present
NCR Corporation (formerly Radiant Systems) June 2002 - July 2008
Microsoft December 2001 - April 2002
Innoventry June 2000 - November 2001
Radiant Systems Inc. June 2000 - November 2001
BellSouth (now AT&T) May 1996 - September 1999
Skills
Product Management, User Experience, Product Development, Enterprise Software, Product Marketing, Marketing Strategy, Mobile Devices, Competitive Analysis, Cross-functional Team..., Software Project..., Strategy, Software Development, Market Research, Operations Management, Scrum, Marketing Communications, Team Leadership, Entrepreneurship, New Product..., User Interface Design, Usability, Sales Presentations
Education
Emory University - Goizueta Business School 1994 — 1996
MBA, Marketing and Decision Analysis, Beta Gamma Sigma Honorary Society based on academic performance
University of Missouri-Columbia 1988 — 1992
BS, Electrical Engineering
Blue Springs High School 1984 — 1988
Human Factors International
Certified Usability Analyst, User Interface Usability Analysis & Testing
Clearworks October 2011 - Present
United Way of Northeast Florida July 2014 - December 2014
Ashley Smith Juarez for School Board May 2012 - November 2012
Sulzbacher Center April 2008 - October 2011
Audrey Moran for Mayor November 2009 - March 2011
Peace Corps 2007 - 2008
Baptist Health November 2004 - May 2007
Skills
Non-profits, Marketing Strategy, Market Research, Innovation, Fundraising, Political Campaigns, Operations Management, Idea Generation, Non-profit..., Community Outreach, Marketing Communications, Public Relations, Nonprofits, Public Speaking, Press Releases, Strategic Communications, Media Relations, Social Media, Community Development, Editing, Integrated Marketing, Marketing, Corporate Communications, Product Development, Newsletters, Copywriting, Competitive Analysis, Customer Insight, Marketing Research, Strategy, Product Marketing, Strategic Partnerships, Leadership, Event Planning, Strategic Planning, Management
Education
University of North Florida
Bachelor Degree, English, Psychology
Clearworks September 2003 - Present
Charles Schwab March 2002 - August 2003
innoVentry January 2000 - September 2001
Marakon Associates September 1997 - January 2000
BP Amoco 1996 - 1996
Skills
Product Management, Competitive Analysis, Consumer Insights, Product Development, Market Research, Market Analysis, New Product Ideation, Launching Of New..., Usability
Education
University of Pennsylvania - The Wharton School 1995 — 1997
MBA
University of Delaware 1986 — 1990
BA, Communications & Economics
Clearworks October 2007 - Present
CommScope August 2005 - October 2007
CommScope February 2004 - August 2005
Avaya September 2002 - February 2004
Microsoft March 2000 - August 2002
T-Mobile (Aerial Communications) August 1997 - March 2000
AT&T (Ameritech New Media) June 1995 - August 1997
Skills
Product Marketing, Product Management, Product Launch, Market Research, Requirements Analysis, Product Development, Product Life Cycle..., Competitive Analysis, Cross-functional Team..., Market Analysis, Strategy Development, Marketing Strategy, Digital Marketing, Mobile, Business Strategy, Strategy, Marketing Research, Business Intelligence, Business Development, Start-ups, Management, Customer Insight, Integrated Marketing, Leadership, Mobile Devices, Marketing Communications, Telecommunications, Segmentation, Enterprise Software, Strategic Partnerships, Marketing, Strategic Planning, Consulting, Program Management, Go-to-market Strategy, Sales, Project Management, Competitive Intelligence, Analysis, Professional Services, Thought Leadership
Education
Eastern Illinois University 1993 — 1994
Master of Arts (M.A.), Economincs
Eastern Illinois University 1989 — 1994
BA, Political Science, French
Karlsruhe American High School 1985 — 1989
High School
American School of Niamey 1982 — 1985
Clearworks July 2015 - Present
Kragiel Communications April 2015 - Present
EverBank December 2014 - April 2015
EverBank May 2013 - December 2014
EverBank October 2011 - May 2013
SmartRevenue September 2010 - May 2013
University of Phoenix August 2010 - October 2011
University of North Florida December 2007 - August 2010
Bank of America August 2005 - July 2007
ComNet Communications 2004 - 2005
Skills
Data Analysis, Market Research, Survey Design, Qualitative Research, JMP, Quantitative Research, Training, SPSS, Microsoft Excel, Customer Experience, Survey Research, SSIS, SQL Server Management..., Analysis, Quantitative Analytics, Customer Satisfaction..., PowerPoint, Statistics, Customer Experience..., Research, Banking, Net Promoter Score, Questionnaire Design, Online Research, Marketing Research, Customer Retention, Critical Thinking, Focus Groups, Customer Insight, Data Collection, Segmentation, Report Writing, VBA, Analytics, Text Analytics, Regression Analysis, Factor Analysis, Customer Loyalty, Quantitative Analysis, Problem Solving, Data Visualization, Voice of the Customer..., Survey Methodology, Sampling, Project Coordination, Statistical Modeling, Research Design, Program Evaluation, SAS, SAS Programming
Education
University of North Florida 2007 — 2010
Master of Science, Applied Sociology
University of North Florida 2005 — 2007
Bachelor of Arts, Sociology/Gender Studies
Passare Inc. October 2013 - April 2015
Harrell Consulting 2009 - October 2013
Clearworks 2005 - 2009
Gatelinx 2004 - 2004
Cable & Wireless (acquired Digital Island) 1999 - 2003
Oracle Corporation 1995 - 1998
Skills
Product Marketing, Marketing Strategy, Strategy, Market Research, Marketing Communications, Product Launch, Positioning, Marketing, Strategic Partnerships, Leadership, Segmentation, B2B, B2B Marketing, Start-ups, Integrated Marketing, Marketing Research, Business Strategy, Digital Marketing, Management, Customer Insight, Messaging, Brand Architecture, Brand Management, Competitive Analysis, Market Analysis, Event Planning, Go-to-market Strategy, Demand Generation, Market Planning, Multi-channel Marketing, Strategic Thinking, Marketing Management, Blog Marketing, Corporate Branding, Writing, Brand Development, Direct Marketing, Thought Leadership, Brand Awareness, Relationship Marketing, Content Marketing, Corporate Communications, Content Strategy, Web Marketing, Advertising, Strategic Communications, Public Relations, Lead Generation
Education
University of Colorado at Boulder
B.A.
ERF Wireless January 2008 - Present
Fox NE&O August 2007 - January 2008
OEN September 2006 - July 2007
Eagle Broadband February 2002 - September 2006
ClearWorks January 1999 - February 2002
TCI Media Services 1993 - 1999
TCI Cable January 1991 - January 1993
Skills
IP, Fiber Optics, IPTV, Cisco Technologies, Broadband, Ethernet, Set Top Box, Optical Fiber, Networking, Telecommunications, Wireless, Network Engineering, CCNA, Video, Satellite Communications, Broadcast, VOD, Network Design, RF, Wireless Networking, Troubleshooting, Wireless Broadband, Computer Network..., Network Administration, WiFi, VoIP, DWDM, Routing, Switches
Education
NCTI 1991 — 1997
Multiple, Fiber Optics/TV Video Production/Broadcast Rf
Art Institute of Houston 1993 — 1994
LPA, Layout and Production Art
Planned Parenthood NorCal January 2004 - Present
Enphase Energy March 2013 - July 2013
Clearworks June 2006 - January 2011
Channel Watch 2004 - 2007
Adaptec January 2003 - February 2004
The Learning Company (formerly Broderbund) February 1998 - September 2002
Chick-fil-A July 1995 - August 1997
Skills
Product Management, Product Marketing, Competitive Analysis, Marketing Strategy, Multi-channel Marketing, Market Research, Demand Generation, Market Analysis, Go-to-market Strategy, Product Development, Customer Insight, Product Launch, Strategic Partnerships, Strategy, Integrated Marketing, Cross-functional Team..., Marketing Automation, Marketing Communications, Marketing Research, Direct Marketing, Marketing, B2B, Business Planning, Management
Education
Emory University - Goizueta Business School 1993 — 1995
MBA, Marketing
Tufts University 1989 — 1993
BA, Economics
Alliance Solutions Partners January 2012 - Present
DocuTek Consulting July 2005 - January 2012
Clearworks March 2000 - May 2005
Hilconet January 1998 - February 2000
AirTran June 1980 - December 1982
Texas Jet Inc February 1980 - October 1982
Skills
Business Analysis, ITIL, SQL, Microsoft SQL Server, Requirements Analysis, Project Management, Databases, IT Strategy, Agile Methodologies, Microsoft Excel, Customer Service, Management, Strategic Planning, Leadership, Project Planning
Education
University of North Texas 2005 — 2006
Online Study - Teaching
University of Houston 1982 — 1996
Radio and Television
The University of Texas at Arlington 1980 — 1982
Aeronautics/Aviation/Aerospace Science and Technology, General
Southwest Texas Junior College 1978 — 1980
Associate of Arts and Sciences (AAS), Aeronautics/Aviation/Aerospace Science and Technology, General
Data Foundry September 2013 - Present
Dell April 2011 - September 2013
Data Foundry August 2010 - April 2011
Data Foundry September 2009 - August 2010
Data Foundry January 2009 - September 2009
Data Foundry January 2008 - January 2009
Texas Property Consultants, LLC October 2003 - December 2007
Clearworks July 2000 - March 2003
Skills
Data Center, Servers, Networking, VMware, Virtualization, Storage, Solution Selling, Security, Troubleshooting, Enterprise Software, CRM, Management, Technical Support, Cloud Computing, Windows Server, Network Administration, Salesforce.com, Switches, Pre-sales, Infrastructure, Active Directory, WAN, Strategy, Network Security, Cisco Technologies, Computer Hardware, Disaster Recovery, Linux, Software Documentation, TCP/IP, Project Management, Product Management, ITIL
Education
The University of Texas at Austin 1995 — 1998