Communications & Commerce
Industry: Company
DescriptionFounded: 1997 Parent organization: Teleperformance USA
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Communications & Commerce Employees
Useable June 2015 - Present
Chris Mismash April 2013 - Present
Jux September 2013 - October 2014
Contravent Media March 2013 - October 2014
MRM Worldwide October 2010 - April 2013
McCann Erickson October 2010 - December 2010
ExeVision August 2008 - October 2010
Fly Wire, LLC January 2003 - August 2008
LDS Business College 2003 - 2006
Communications & Commerce 2000 - 2003
Skills
User Experience, Digital Strategy, Online Marketing, Digital Marketing, Analytics, Information Architecture, Marketing Strategy, Digital Media, Web Analytics, Product Development, Gymkata (Gymnastics +..., Social Media Marketing, Integrated Marketing, Strategic Partnerships, Start-ups, Product Management, Leadership, Strategy, Product Marketing, Brand Management, Marketing, CRM, Mobile Devices, Social Media, Online Advertising, Creative Direction, Usability, Advertising, Management, Competitive Analysis, Marketing Communications, User Interface Design, Consulting
Education
University of Phoenix 2003 — 2005
Master of Business Administration (MBA), Marketing
University of Utah
BS, Cognitive Psychology and Psycholinguistics
Cradlepoint August 2014 - Present
SAP January 2012 - July 2014
Sybase January 2006 - January 2012
Extended Systems August 2005 - January 2006
VeriTest September 2002 - August 2005
Communications & Commerce 2001 - 2002
Skills
Testing, Test Planning, Quality Assurance, Agile Methodologies, Scrum, Test Automation, SaaS, Test Management, Analysis, Product Development, Test Cases, iOS, Software Quality..., Defect Tracking, Quality Center, Software Documentation, C#, Python, Integration, Version One, Bugzilla, Samsung KNOX, Windows Phone, Regression Testing, Manual Testing, Test Strategy, Mobile Devices, Redmine, KNOX, Cross-functional Team..., Black Box Testing, Afaria, Android, White Box Testing, Gray Box Testing, Technical Writing, Technical Support, JIRA, Performance Testing, Agile Testing
Education
Boise State University
Bachelor's Degree, Mathematics
Nature's Sunshine Products July 2013 - Present
GE Healthcare June 2011 - May 2013
ExeVision October 2007 - June 2011
Zions Bancorporation January 2003 - September 2007
Utah Department of Transportation April 2002 - December 2002
Gold Systems July 2001 - March 2002
WebMiles.com March 2001 - June 2001
Computer Sciences Corporation May 2000 - February 2001
Communications & Commerce November 1999 - April 2000
Oracle June 1997 - October 1999
Skills
Oracle, PL/SQL, Databases, SQL, XML, Oracle E-Business Suite, Enterprise Software, Agile Methodologies, Database Design, SDLC, Oracle Reports, Architecture, Software Development, Data Migration, Oracle Forms, Oracle Application..., Unix, HTML, Unix Shell Scripting, Java
Education
Rollins College - Crummer Graduate School of Business 1996 — 1997
M.B.A.
Oregon State University 2012 — 2014
B.S., Computer Science, magna cum laude
Oregon State University 1991 — 1995
B.S., Liberal Studies, Minor Computer Science
Teleperformance, USA June 2014 - Present
EMC March 2013 - September 2013
Sundance Institute November 2012 - February 2013
ADP September 2007 - July 2012
Robert Half Technology August 2006 - January 2008
Verizon Wireless April 2004 - August 2006
Communications & Commerce March 2001 - June 2002
ACS, a Xerox Company April 1998 - May 2000
US Microshare, Inc. June 1993 - April 1998
Skills
Network Design, Software Consulting, TCP/IP, VPN, Server Architecture, Troubleshooting, WAN, Desktop Support, VMware, Hardware, DHCP, Virtualization, Servers, System Configuration, FTP, Network Administration, Deployment, System Administration, Technical Leadership, Software Installation, Network Security, XP, Active Directory, Microsoft Technologies, DNS, Windows, Computer Hardware, Windows Server, Technical Training, Systems Management, Databases, Networking, Security, Visio, Access, Technical Support, VMware ESX, Disaster Recovery, Software Documentation, Apache, Information Technology, Windows 7, SharePoint, Microsoft Exchange, Wireless Networking, Cloud Computing, Data Center, Operating Systems, System Deployment, Citrix
Education
University of Utah - David Eccles School of Business 2010 — 2013
Master's Degree, Computer and Information Systems Security/Information Assurance, 3.7
Washington University in St. Louis 1982 — 1984
BS, Electrical Engineering
Kenyon College 1979 — 1983
BA, Mathematics
Zions Bancorporation February 2013 - February 2015
Zions Bancorporation December 2007 - February 2013
Zions Bancorporation May 2002 - 2007
Communications & Commerce 2000 - 2002
Communications & Commerce 1999 - 2000
ADP 1997 - 1999
BMA Banking Systems 1992 - 1997
Skills
Vendor Management, IT Management, Program Management, Risk Management, Software Project..., Process Development, Business Analysis, MS Project, Process Improvement, Visio, Cross-functional Team..., Business Intelligence, Integration, Business Management, Requirements Analysis, Internet Banking, Agile, Team Building, Strategic Planning, Team Leadership, Customer Relations, Financial Analysis, Documentation, Budgeting, Banking, Software Implementation, Project Planning, Portfolio Management, Problem Solving, Stakeholder Management, Project Implementation, Service Management, Disaster Recovery, Project Portfolio..., Management, Software Documentation, Software Development, Project Management, Leadership, PMO, SDLC, Business Process..., Analysis, PMP, Enterprise Software
Education
Brigham Young University 1988 — 1992
B.S. Business Management, Emphasis in Finance
KidsPeace National Hospial September 2013 - Present
Lehigh Valley Drug and Alcohol Intake Unit June 2012 - August 2013
The Arc of the United States October 2008 - February 2013
Allentown Toy Manufacturing Co. May 2008 - December 2008
The Encounter \ Comicbooks 101 August 1999 - 2007
Touchstone Center For Crafts May 2004 - August 2004
Giant Food July 2002 - May 2004
Communications & Commerce August 2001 - May 2002
Skills
Project Management, Project Planning, Process Improvement, Mental Health, Analysis, Psychotherapy, Nonprofits, Psychology, Community Outreach, Treatment, Software Documentation, Event Planning, Customer Service, Management, Fundraising, Volunteer Management, Public Speaking, Program Development, Training, Teaching, Social Services, Marketing, Crisis Intervention, Case Management, Research
Education
DeSales University 2011 — 2012
Psychology
Indiana University of Pennsylvania 2001 — 2002
Philosophy and Religious Studies and Archaeology
Clarion University of Pennsylvania 2000 — 2001
Philosophy and Religious Studies
American Red Cross November 2007 - Present
Towne Park March 2002 - November 2007
Salt Lake Community College May 2001 - December 2001
Communications & Commerce October 2000 - May 2001
Salt Lake Christian Academy August 1993 - June 2000
American Express March 1990 - August 1993
US Army July 1984 - March 1990
Skills
Budgets, Customer Service, Customer Satisfaction, Leadership, Team Building, Strategic Planning, Team Leadership, Training, Hotels
Education
University of Phoenix 2006 — 2010
MBA, Business Administration
Loyola University Maryland 1980 — 1984
B.A., Business Administration
Kaiser Permanente IT May 2011 - Present
Kaiser Permanente July 2010 - May 2011
Equal Partners Integration November 2009 - August 2010
Kaiser Permanente March 2006 - June 2009
Kaiser Permanente IT July 2005 - March 2006
Equal Partners Integration, LLC August 2002 - July 2005
ePlanet 2002 - 2004
Communications & Commerce May 1999 - October 2002
Periphonics (Nortel Networks) December 1995 - November 1997
Charles Schwab August 1987 - December 1995
Skills
Integration, Requirements Analysis, PMP, Project Management, Business Intelligence, Process Improvement, Data Center, Solution Architecture, Contract Negotiation, Infrastructure, Business Process..., Management, Disaster Recovery, Program Management, Team Building, Strategic Planning, Leadership, Enterprise Software, Business Process, CRM, Vendor Management
Education
Project Management Training Academy 2010 — 2010
University of Missouri-Columbia 1982 — 1986
Master of Science, Computer Science
University of Missouri-Columbia 1971 — 1975
Bachelor of Science, Agriculture
Teleperformance USA June 2009 - Present
NetworkOmni October 2006 - June 2009
Teleperformance USA 2003 - 2006
Communications & Commerce 1999 - 2003
Systems West Computer Resources 1997 - 1999
Unisys Russia 1994 - 1997
Education
Moscow Institute of Physics and Technology (State University) (MIPT) 1981 — 1987
MS, Physics, Computer Science
Microsoft April 2010 - Present
O'Currance August 2008 - November 2011
Teleperformance June 2007 - August 2008
Teleperformance February 2004 - June 2007
Teleperformance February 2001 - February 2004
Communications & Commerce June 2000 - February 2001
Packard Bell, NEC 1994 - 2000
Alorica 1994 - 2000
Skills
Call Centers, Service Delivery, Workforce Management, Outsourcing, Vendor Management, CRM, Customer Experience, Process Improvement, Management, Team Leadership, Contact Centers, Team Management, Program Management, Customer Satisfaction, Operations Management, Business Analysis, Performance Management, Call Center, BPO, Business Process..., Customer Service, Training, Cloud Computing, Leadership, Business Intelligence, Change Management, Cross-functional Team..., Technical Support, Project Management, Business Strategy, B2B, Call Center Development, IT Operations
Education
Salt Lake Community College 1993 — 1994
Business
University of Utah 1992 — 1993
General
Judge Memorial High School 1988 — 1992
PEGUS Research October 2012 - Present
University of Utah May 2007 - October 2012
PEGUS Research from 2005-2007 May 2005 - May 2007
IT Programmer Analyst September 2002 - May 2005
Communications & Commerce 2001 - 2001
Sungard Data Systems 1998 - 2001
SAS Programmer 1994 - 1996
Skills
SAS, Data Analysis, Statistics, Biostatistics, Analysis, Research, CDISC, Public Health, Program Evaluation, SQL, Access, Microsoft Office, Microsoft Excel, Databases, Teaching, Microsoft Word, Process Improvement, Program Management, Project Management, Healthcare, R
Education
Brigham Young University
B.S., Statistics
University of Utah
Masters, Business