Consolidated Market Response
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Consolidated Market Response Employees
ThoughtLab April 2015 - Present
Independant Business Development Consultant April 2012 - Present
Global Medical Staffing September 2014 - April 2015
Colorado Technical University 2011 - 2012
MarketSource June 2010 - July 2011
Consolidated Market Response March 2005 - October 2008
Skills
Cold Calling, Account Management, Salesforce.com, New Business Development, Sales, Contract Negotiation, Business Development, Customer Service, Negotiation, Marketing Strategy, Marketing, Strategic Planning, Online Advertising, Selling, Sales Process, Social Media, Social Media Marketing, Sales Operations, Budgets, Direct Sales, Strategy, B2B, Team Leadership
Education
Western Governors University 2013 — 2014
Bachelor of Science (B.S.), Business, Management, Marketing, and Related Support Services, 4.0 (4.0 scale translated from WGU scale)
Eastern Illinois University 2006 — 2009
Political Science and Government, 3.7 GPA (4.0 scale)
Panera Bread June 2013 - Present
Kraft Foods March 2002 - May 2013
Kraft Foods October 1998 - March 2002
Consolidated Market Response 1995 - 1998
Skills
Inventory Management, Supply Chain, Microsoft Office, SAP, Logistics, Customer Service, Analysis, Project Planning, Networking, Research, Inventory Control, Social Networking, Integrity, Employee Relations, Warehouse Management, Time Management, Transportation, Access, Leadership, Software Documentation, Inventory Analysis, Writing, Online Research, Strongly self-motivated, Tenacious Work Ethic, Distribution Center..., Computer Information..., Transportation Planning, Data Validation, Software Quality..., Critical Thinking, E-commerce, Mobile Applications, Database-driven Web..., iOS, Android, JIRA, Agile & Waterfall...
Education
University of Illinois Springfield 2008 — 2010
Graduate Certficate, Management Information Systems, Business Intelligence
University of Illinois Springfield 2007 — 2010
Bachelor of Arts, Liberal Studies
Southwestern Illinois College 1998 — 2001
Associate of Science, Computer Information Systems
Parkland College 1996 — 1998
Associate of Arts, General Studies
Saint Elmo Jr/Sr. High School 1989 — 1994
H.S. Diploma, General Studies
Continental Carbonic Products, Inc. April 2012 - Present
BsnTech Networks 1999 - 2014
STARTEK / SIEMENS IT SOLUTIONS November 2003 - April 2012
Consolidated Market Response June 1999 - November 2003
Regional Office of Education March 2003 - July 2003
Skills
Desktop Support, Windows Server, Windows Server 2003, Ubuntu, Linux, A+ Certified, Network+ Certified, Security+ Certified, Microsoft Certified..., Web Design, Web Hosting, Server Administration, Server Management, Windows XP Professional, Windows 2000, FreePBX, Network Administration, Wireless Networking, Business Ownership, Joomla, Wordpress, Call Centers, Technical Support, Windows 7, Microsoft Certified..., Troubleshooting, XP, Hardware, Avaya, Windows XP, Active Directory, Network+, Web Development, Windows Vista, Windows XP Pro, Windows Sharepoint..., Email Hosting, Shared Hosting, Apache 2, Bind, Dovecot, Horde, PHP4/5, phpMyAdmin
Education
University of Illinois Springfield 2005 — 2008
Bachelor of Science, Computer Science
Lake Land College 2001 — 2003
Associate in Applied Science, Network Administration
CDW April 2012 - Present
Dell August 2006 - April 2012
Dell November 2006 - January 2011
Dell August 2006 - November 2006
Consolidated Market Response September 2004 - June 2005
Skills
Microsoft Licensing, Solution Selling, Enterprise Software, Program Management, Management, SaaS, Channel Partners, Software Licensing, Sales Process, Direct Sales, Virtualization, Software Industry, Sales, Microsoft Technologies, Professional Services, Sales Operations, Account Management
Education
Eastern Illinois University 2002 — 2006
Bachelors, Communication Studies
Intrado October 2010 - Present
Deviant Derby Inc. August 2007 - October 2013
fiveonfive Magazine May 2009 - 2013
Rockford Police/Winnebago Sheriff/Denver PD January 1998 - November 2008
Champaign County Sheriffs Office January 1997 - January 1998
Consolidated Market Response January 1993 - January 1997
Skills
Customer Service, Microsoft Office, Management, Event Planning, Research, Social Networking, Law Enforcement, Public Safety, Investigation, Criminal Investigations, Leadership, Patrol, Police, Training, Fundraising, Social Media Marketing, Event Management, Project Management, Team Building, Security, Evidence, Social Media, Public Speaking, Surveillance, Microsoft Excel, Criminal Justice, Microsoft Word, Team Leadership, Criminal Law, Outlook, Nonprofits, Sales, Coaching, Private Investigations, Enforcement, Process Improvement, Problem Solving, Supervisory Skills
Education
Western Illinois University 2003 — 2007
Masters, Law Enforcement & Justice Administration
Western Illinois University 1994 — 1996
BA, Major in Law Enforcement Minor in Sociology
Parkland College 1991 — 1994
Associates, Criminal Justice
New Balance June 2011 - Present
BASF June 2009 - June 2011
Whitmire Micro-Gen October 2006 - June 2009
Perot Systems Government Services 2003 - 2006
Kraft Foods 2001 - 2003
McLeod USA 2000 - 2001
Consolidated Market Response 1995 - 2000
Skills
Servers, Vendor Management, Visio, Disaster Recovery, Vendor Relations, VMware, SharePoint, Networking, Systems Analysis, Security, Telecommunications, IT Management, IT Strategy, Team Leadership, Technical Support, Oracle, Network Security, Databases, Information Technology, Windows, SDLC, ITIL, Cross-functional Team..., Data Center, Business Analysis, Troubleshooting, VoIP, Active Directory, DNS, Help Desk Support, Microsoft Technologies, Enterprise Software, Solution Architecture, Process Improvement, Database Administration, Software Documentation, PMP, Budgets, Cisco Technologies, System Administration, Microsoft SQL Server, Integration, SQL, Network Administration, Virtualization, Windows Server, VPN, IT Operations, IIS, Infrastructure
Education
Eastern Illinois University 1998 — 2000
Bachelor of Science (BS), Computer and Information Sciences and Support Services
Lake Land Community College 1994 — 1997
AS, Business Administration
Consolidated Communications January 1999 - Present
Charleston Junior Football Association 2011 - 2014
Consolidated Market Response 1999 - 2004
Skills
Telecommunications, Product Management, VoIP, DSL, IPTV, Managed Services, IP, Internet Services, Telephony, Broadband, Wireless, WAN, Unified Communications, Ethernet, Account Management
Education
Millikin University 2005 — 2007
MS, Management and Organizational Leadership
Mattoon High School 1980 — 1984
University of Illinois Campus Recreation November 2010 - Present
University of Illinois at Urbana Champaign April 2007 - November 2010
University of Illinois Conferences and Institues 2008 - 2008
U of I Purchasing 2007 - 2008
Horizon Hobby Inc October 1999 - March 2007
Consolidated Market Response 1996 - 1998
Skills
Microsoft Office, Strategic Planning, Event Planning, Public Speaking
Education
Eastern Illinois University 1994 — 1995
AT&T April 2009 - Present
AT&T March 2008 - April 2009
AT&T November 2004 - March 2008
SBC June 2003 - November 2004
SBC June 1999 - June 2003
The Charleston Group (TCG) June 1998 - June 1999
Consolidated Market Response 1995 - 1998
consolidated communications 1994 - 1998
Education
Eastern Illinois University 1991 — 1996
BA, Speech Communications
Pacific Union Financial, LLC January 2014 - Present
Caesars Entertainment Corporation August 2013 - January 2014
MetLife Home Loans June 2009 - August 2013
Consolidated Market Response November 1996 - June 2009
Skills
Telecommunications, Call Center, Contact Center..., Dialers, VoIP, Production Support, Project Management, Fulfillment Services, Call Centers, Access, Business Process..., Leadership, Unix
Education
Lakeland Community College
Associate of Arts Science, Computer Information System
Training and Certifications
Piedmont Natural Gas December 2010 - Present
Piedmont Natural Gas December 2008 - December 2010
Connextions September 2007 - September 2008
APAC Customer Services 1998 - 2000
Consolidated Market Response 1995 - 1998
Skills
Natural Gas, Economics, Gas, Sales Management, Spreadsheets, Leadership, Management, Program Management, Workforce Management, Customer Satisfaction, Process Improvement, Customer Experience, Vendor Management, Training, Call Centers, Team Leadership, Analysis, Recruiting, Quality Assurance, Customer Service, Troubleshooting, Forecasting, CRM, Budgets, Operations Management, Change Management, Contact Centers, Business Process..., Project Planning, Customer Retention, Team Building, Performance Management, Coaching, Outsourcing, Cross-functional Team..., Telecommunications, Business Analysis, Team Management, Strategic Planning, Contract Negotiation, Project Management, Call Center Development, Leadership Development, Six Sigma, Data Analysis, Inbound Marketing, Account Management, Telephony, Contract Management, Employee Relations
Education
Eastern Illinois University 2000 — 2005
Bachelor of Arts, Business Administration and Economics
B+B SmartWorx February 2015 - Present
B&B Electronics February 2014 - February 2015
B&B Electronics January 2013 - February 2014
B&B Electronics January 2008 - January 2013
Call Center Clinic August 2002 - June 2007
JC Whitney 2001 - 2002
JC Whitney 1997 - 2002
Consolidated Market Response 1993 - 1997
Skills
Direct Marketing, Database Marketing, Customer Acquisition, Lead Generation, Analytics, Customer Retention, Segmentation, Integrated Marketing, Marketing, Strategy, Marketing Strategy, Management, Email Marketing, Customer Service, B2B Marketing, Marketing Operations, E-commerce, Web Analytics, Marketing Management, Sales, Product Marketing, CRM
Education
The University of British Columbia 2011 — 2012
Post-Graduate Certificate, Web Analytics
Franklin University 2007 — 2009
MBA, Marketing & Business Administration
University of Nebraska-Lincoln
English & Communications
Targeting an opportunity in Business Operations, Business Development, Customer Service Operations July 2015 - Present
Primex Inc DBA Klockit and Primex Wholesale November 1998 - June 2015
Primex Inc DBA Klockit / Primex Wholesale September 2004 - June 2008
Primex inc DBA Klockit November 1998 - September 2004
Consolidated Market Response April 1996 - May 1998
Gander Mountain June 1989 - April 1996
Skills
New Business Development, Customer Satisfaction, Call Management, Forecasting, Inventory Management, Catalog Merchandising, New Product Ideas, Employee Wellness..., Marketing Strategy, Sales Management, Account Management, Strategic Planning, P&L Management, Direct Sales, Management, B2B, Sales Operations, Selling, Product Marketing, Lead Generation, Market Planning, Trade Shows, Sales Process, Sales Presentations, Call Centers, E-commerce, Solution Selling, Customer Retention, Product Management, Email Marketing, Customer Acquisition, Online Marketing, B2B Marketing, Sales, Direct Marketing, CRM, Multi-channel Marketing, Cold Calling, Channel Partners, Cross-functional Team..., Strategy, Key Account Management, Marketing, Business Development, Strategic Partnerships, Brand Development, Start-ups, Retail, Salesforce.com, Business Planning
Education
Gateway Technical College 1998 — 2001
Supervisory and Business Management
Chippewa Valley Technical College 1984 — 1985
Consolidated Market Response March 2008 - August 2008
Careerbuilder llc November 2007 - March 2008
Aramark Corporation , Education October 2006 - November 2007
Aramark Corporation October 2005 - October 2006
Evanston School District 65 January 1997 - January 2005
Education
Eastern Illinois University 2009 — 2010
B.S, management
Culver Military Academy
H.S. diploma, college prep
Governors State University
B.A, Communication; Interpersonal and organizational communication
Cork Medical, LLC September 2014 - Present
Lincare Holdings, Inc April 2012 - September 2014
Reduceink.com January 2012 - March 2012
Moorehead Communications August 2010 - December 2011
Grant Communications July 2008 - August 2010
Consolidated Market Response 2007 - 2008
Lektron Inc 2005 - 2007
Skills
Direct Sales, Cold Calling, Sales Process, Sales Management, Account Management, Customer Retention, Sales Operations, Sales, Wireless, Salesforce.com, New Business Development, Customer Satisfaction, Inventory Management, Sales Presentations, Marketing, B2B, Selling Skills, Healthcare, Medical Devices, Selling, Sales Force Development, Solution Selling, Hospitals, Cardiology
Education
Indiana State University 2005 — 2008
Bachelor of Arts, Communications-Electronic Media
Panther Paw Bar and Grill January 2006 - Present
Pilson Auto Center July 2012 - April 2013
Sarah Bush Lincoln Health Center September 2011 - June 2012
JAS January 2011 - May 2011
Consolidated Market Response May 2005 - March 2006
Skills
Customer Service, Management, Access, Event Planning, Hospitality, Leadership, Marketing, Microsoft Excel, PowerPoint, Public Speaking, Sales, Social Media, Team Building, Training
Education
Eastern Illinois University 2002 — 2010
Bachelors, Marketing
Navient June 2008 - Present
Sallie Mae June 2008 - 2014
Consolidated Market Response January 2007 - April 2008
Education
Eastern Illinois University 2005 — 2008
Bachelor of Science in Business, Computer Information Systems, minor in Mathematics
ThePopcornFactory.com OwnerAdvanced MacroVision Services, LLCMay 2009 - Present
Consolidated Market Response April 2011 - August 2011
Education
Lakeland College 2004 — 2005
Associate - Still working on, Arts
University of Missouri-Rolla 1995 — 1997
Still working on a degree, Liberal Arts & Sciences