Convergys Information Management Group
Industry: Company
DescriptionFounded: 1983 Parent organization: Convergys Subsidiaries: Convergys EMEA Ltd,
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Convergys Information Management Group Employees
TQL 2008 - 2009
TQL 2007 - 2009
Total Quality Logistics, LLC 2007 - 2009
Convergys April 1995 - January 2005
Convergys Information Management Group 1996 - 2005
Skills
Leadership, Data Center Planning, Project Coaching, Communication, Strategic Improvement, SDLC, Data Center, Process Improvement, SharePoint, Business Analysis, Enterprise Software, Project Planning, Vendor Management, Project Management, Cross-functional Team..., Program Management, Integration, CRM, Change Management, Software Development, IT Strategy, IT Management, Software Documentation, Business Process, Management, Team Leadership
Education
Northern Kentucky University 1976 — 1978
Masters, Education
University of Cincinnati 1970 — 1972
Philosophy
Centre College 1966 — 1970
AB, Mathematics and Philosophy
Citi Bank Corp December 2011 - Present
FLVS July 2010 - December 2011
Fidelity National Information Services February 2009 - July 2010
The Walt Disney Company November 2007 - November 2008
Convergys Information Management Group December 1997 - August 2007
Convergys 1989 - 2007
Skills
Testing, Test Planning, Integration, User Acceptance Testing, Quality Assurance, Test Automation, XML, System Testing, Web Services, Process Improvement, Project Management, Telecommunications, Team Leadership, Regression Testing, Management
Education
Webster University 1999 — 2000
Masters, Computer Science with emphasis on distributed Systems
Arkansas State University 1990 — 1995
BS, Electrical Engineering
Fifth Third Bank September 2011 - Present
Convergys Information Management Group February 2011 - October 2011
Convergys Information Management Group 2008 - 2011
Convergys Relationship Technology Management 2008 - 2008
Convergys Information Management Group 2004 - 2008
Convergys Information Management Group January 2000 - January 2002
Convergys Information Management Group 2002 - 2002
Convergys Information Management Group January 1998 - January 2000
Cincinnati Bell Information Systems 1996 - 1998
Education
Indiana State University 1980 — 1984
Indiana State University
Bachelor of Science, Computer Science
MicroAutomation 2011 - Present
Convergys Relationship Technology Management 2003 - 2010
Convergys Information Management Group 1996 - 2002
WorldCom 1993 - 1996
ICS Information Technologies 1989 - 1993
Skills
Software Development, Integration, SaaS, SDLC, Solution Architecture, Vendor Management, CRM, IVR, CTI, Contact Center..., Business Intelligence, Architectures, Call Center, Management, Cross-functional Team..., Telecommunications, Project Management, Data Warehousing, Java Enterprise Edition, Requirements Analysis, Leadership, Program Management, Software Design, Testing, Agile Methodologies
Education
Rensselaer Polytechnic Institute
B.S., Computer & Systems Engineering
Friends Select
CMO Enterprises, Inc. June 2014 - Present
Randstad USA, Inc. August 2012 - September 2014
Scientific Games (via Hire Dynamics), Wolters Kluwer/CCH Small Firm (via Kelly Services), CompuCom September 2009 - August 2012
Heidelberg USA, Inc. November 2003 - May 2008
Motorola, Inc. September 2000 - June 2002
Motorola, Inc. January 1997 - August 2000
Convergys Information Management Group March 1994 - January 1997
Melson Technologies October 1992 - March 1994
Trammell Crow Residential January 1990 - October 1992
Automatic Data Processing - National Accounts Division (ADP) July 1987 - December 1989
Skills
Project Management, Lotus Notes, SAP, Microsoft Excel, Account Management, Microsoft Office, PowerPoint, Quality Assurance, Customer Service, MS Project, Microsoft Word, BMC Remedy, TSO/ISPF, AS400, CRM Inquiry Database, Microsoft Project, CICS and Oracle..., Clarify, Remedy, Smart Services, Sharepoint Knowledge, Visual Matrix Property..., Perfectware Solutions, Process Improvement, Team Building
Education
CNU Medical Institute
Pharmacy Technician
George Washington University
Project Management
Oakton Community College
Software Engineering Institute (SEI)
Triton College
Accounting Principles
Dell Services July 2011 - Present
Cobham SATCOM Land Systems April 2008 - May 2011
TracStar Systems April 2008 - May 2011
Convergys Information Management Group 2001 - 2008
Perot Systems Corporation 1996 - 2001
Quantum Computer Consultants, LTD 1994 - 1996
HP Enterprise Services / EDS 1989 - 1994
Skills
Perl, Java, MySQL, Eclipse, J2EE, XML, PL/SQL, Shell Scripting, JavaScript, HTML, JSP, Databases, TCP/IP, Ant, Tuxedo, SSL, Pro*C, SQL*Plus, Toplink, MS Office Suite, M2M, C++, MS Project, SQL Server, C, Web Services, Visual Basic, Unix, Software Development, SQL, Weblogic, Subversion, Apache, Windows, SQLite, Microsoft SQL Server, SOAP, Microsoft Office, Integration, Testing, Requirements Analysis, Systems Engineering, SDLC, Software Engineering, Linux, Software Project...
Education
Michigan State University 1984 — 1989
BS, Electrical Engineering
Florida Institute of Technology
Masters of Science, Engineering Management
Convergys Information Mgmt. Group 2002 - 2009
Convergys Corporation 1981 - 2009
Convergys Information Management Group 2000 - 2002
Convergys Information Management Group 1997 - 2000
Convergys Information Management Group 1990 - 1997
Convergys Information Management Group 1987 - 1990
Convergys Information Management Group 1981 - 1987
Education
Northern Kentucky University 1985 — 1990
MA, Education
Eastern Kentucky University 1977 — 1981
BS, Math Education
Simon Kenton High School 1973 — 1977