Corporate Concierge Services
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Corporate Concierge Services Employees
AvantCredit November 2014 - Present
Corporate Concierge Services March 2012 - July 2014
Partage LLC May 2013 - January 2014
University of Illinois at Chicago May 2010 - August 2011
Skills
QuickBooks, Customer Service, Guest Services, Expert Microsoft Suite, Databases, Windows 7, Java, Office Administration, Clerical Skills, Customer Experience, Skilled Multi-tasker, Network Security, Project Planning, Troubleshooting, Process Scheduler
Education
Chicago State University 2011 — 2013
University of Illinois at Chicago 2009 — 2011
Marbles: The Brain Store September 2015 - Present
Hilton Worldwide April 2014 - August 2015
Buddy Editions April 2015 - July 2015
Corporate Concierge Services September 2011 - May 2014
Banana Republic / Gap Inc. October 2009 - November 2012
Skills
Illustrator, InDesign, Graphic Design, PowerPoint, Customer Service, Microsoft Word, Mac, Typography, Adobe Creative Suite, Letterpress Printing, Bookbinding, Fine Art, Hotels, Shopping Centers, Concierge Services, Microsoft Office, Photoshop, Social Media, Hospitality, Time Management, Microsoft Excel
Education
Northeastern Illinois University 2010 — 2014
Bachelor of Arts (B.A.), Studio Art, Graphic Design
Rosetta Stone December 2013 - Present
Aspen Marketing August 2012 - September 2013
Corporate Concierge Services January 2011 - January 2012
Morris Communications March 2007 - November 2009
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking, Social Media, Social Networking, Facebook
Education
Texas Tech University
Bachelor of Arts (B.A.), Marketing
Hyatt Place April 2015 - Present
Draper and Kramer November 2012 - March 2015
Corporate Concierge Services June 2011 - October 2012
MB Real Estate July 2010 - June 2011
MB Real Estate August 2009 - June 2010
MB Real Estate January 2008 - August 2009
Concierge Unlimited International December 2006 - December 2007
Burton Art Services February 1999 - November 2006
Skills
Property Management, Event Planning, Customer Service, Hospitality, Marketing, Customer Satisfaction, Real Estate, Sales, Event Management, Social Media, Contract Negotiation, Management, Budgets
Education
Western Illinois University 2002 — 2005
Bachelor's degree, Communication, General
James Cook University
Study Abroad Program
LimoLink November 2009 - Present
LimoLink September 2007 - November 2009
LimoLink March 2006 - September 2007
Eddie Bauer March 2005 - March 2006
Corporate Concierge Services January 2002 - February 2005
Skills
Sales, Outlook, Event Planning, Customer Service, Event Management, Corporate Training, Theatre, Employee Relations, Microsoft Office, Social Networking, Recruiting, Human Resources, Cold Calling, Training, Team Building, Management, Time Management, Leadership
Education
North Central College 1997 — 2001
Bachelor of Arts, Theatre
JLL April 2015 - Present
Corporate Concierge Services April 2010 - Present
Allied Barton Security Services January 2009 - July 2009
Aflac March 2009 - 2009
Cardinal Stritch University August 2006 - May 2008
Skills
Customer Satisfaction, Customer Service, Presentations, Problem Solving, Analysis, Sales, Leadership, Organizational..., Time Management, Human Resources, Teamwork, Event Planning, Hospitality, Microsoft Word, Data Entry, Marketing, Event Management
Education
Harold Washington College 2010 — 2013
Associate's degree
Cardinal Stritch University 2006 — 2008
DePaul University
Bachelor's Degree, Organizational Communication, General
Forest Lawn Memorial Parks and Mortuaries October 2014 - Present
Self-employed February 2012 - Present
Corporate Concierge Services October 2013 - Present
Cypress Fine Albums November 2009 - December 2011
Mimio- The Artistry of Paper June 2009 - December 2009
Skills
Customer Service, Customer Experience, Art, Sculpture, Metalsmithing, Handmade Jewelry, Jewelry Design, Jewelry, Craft, Collage, Metals, Designing, Metalworking, Fashion, Galleries, Fine Art, Metal Fabrication, Metal Cutting, Soldering, Sewing, Jewelry Designing, Illustrator, Printmaking, Precious Metals, Custom Projects, Stone Setting, Curating, Photoshop, Microsoft Excel, Microsoft Office, Events Coordination, Event Planning, Microsoft Word, Lost Wax Casting, PowerPoint, Fundraising, Floral Design, Flower Arrangements, Retail Sales, Retail Design
Education
California State University-Long Beach 2005 — 2008
Bachelor of Fine Arts (BFA), 3D Media- Metalsmith and Jewelry Design
Pasadena City College 2002 — 2005
Associate of Arts (AA), Fine/Studio Arts, General
RocketLaunch September 2015 - Present
Corporate Concierge Services March 2015 - August 2015
theWit Hotel Chicago - A DoubleTree By Hilton September 2011 - December 2014
Chicago International Film Festival October 2014 - October 2014
Actonia Inc. June 2010 - August 2010
Skills
Inside Sales, Hospitality, Concierge Services, Event Planning, Guest Service Management, Public Relations, Event Management, Press Releases, SEO
Education
Southern Illinois University, Carbondale 2007 — 2011
Speech Communication - Public Relations
Corporate Concierge Services 2012 - 2015
Walgreens November 2008 - March 2012
Hyatt Regency June 2009 - May 2010
Skills
Customer Service, Hospitality, Hotels, Hospitality Industry, Food & Beverage, Customer Satisfaction
Education
Kirksville Area Technical Center 1997 — 1998
GED, Adult Education
Job Corps 1994 — 1996
Nursing certificate, Nursing Education
River North Gym November 2014 - Present
Corporate Concierge Services August 2013 - Present
Mokpo Maritime University 2010 - 2013
Daebul University 2009 - 2010
Corporate Concierge Services 2006 - 2009
Storytellers Media Group 2002 - 2006
Skills
Public Speaking, Event Planning, Customer Service, Hospitality, Marketing, Teaching, Coaching, Sales, Hotels, Marketing Communications, Social Media Marketing, Concierge Services, Leadership, Management, Advertising, Customer Satisfaction, Social Networking, Training, Social Media, Event Management
Education
Cleveland State University 2001 — 2003
Bachelor of Arts (B.A.), Communications
JWC Partners August 2014 - Present
Press Ganey Associates January 2013 - Present
Corporate Concierge Services October 2011 - December 2012
Bain & Company 2010 - 2011
Tecta America Corp 2009 - 2010
Skills
Microsoft Office, Microsoft Excel, Strategic Planning, PowerPoint, Due Diligence, Customer Service, Talent Acquisition, Event Planning, Analysis, Financial Analysis, Fundraising, Coaching, Public Speaking, Marketing Communications, Non-profits, Recruiting, Editing, Outlook, Onboarding, Human Resources, Organizational..., Applicant Tracking..., Training, Employee Relations
Education
University of Michigan 1999 — 2003
Bachelor of Arts, Organizational Psychology
Express Employment Professionals 2015 - 2015
Hotel August 2013 - March 2014
Corporate Concierge Services 2012 - 2013
General Growth Properties 2011 - 2013
Hilton HHonors Operations 1999 - 2004
Hilton Reservations Worldwide 1996 - 1999
Skills
Songwriting, Hospitality Industry, Hospitality, Hotels, Front Office, Hospitality Management, Concierge Services, Rooms Division, Tourism, Opera
Education
The University of Texas at Dallas
Corporate Concierge Services June 2015 - Present
HEARN December 2011 - June 2015
Jones Lang LaSalle August 2003 - December 2011
U.S. Equities Realty April 2000 - August 2003
Skills
Accruals, Account Reconciliation, Accounts..., Budgets, Budget Monitoring, Construction Management, Lease Documentation, Contract Requirements, Contract Negotiation, Lease Administration, Construction Budgets, Leases, MRI Software, Corporate Real Estate, Property, Accounting
Education
Purdue University Calumet 2008 — 2013
Organizational Leadership & Supervision
South Surburban College 1985 — 1988
Corporate Concierge Services March 2013 - Present
Skills
Event Planning, Project Management, Hospitality, Event Management, Vendor Relationships, Contract Negotiation, Tourism, Process Scheduler, Hospitality Management, Hospitality Industry, Resorts, Food & Beverage, Catering, Hotels, Meeting Planning
Education
Eastern Illinois University 2006 — 2011
Bachelor of Science (B.S.), Hospitality Management
Roosevelt University
Corporate Concierge Services May 2014 - October 2014
Friedman & Huey Associates, LLP February 2014 - April 2014
Loyola University Chicago September 2013 - December 2013
Cambodian Association of Illinois September 2013 - December 2013
Loyola University Chicago August 2011 - May 2013
Skills
Microsoft Excel, PowerPoint, Microsoft Word, Microsoft Office, Outlook, Data Entry, Customer Service, Research, Time Management, Accounting, Event Planning, Public Speaking, Teamwork, Social Media, Data Analysis, Accounts Payable, Accounts Receivable, Budgets
Education
Loyola University Chicago 2011 — 2015
Bachelor’s Degree, Accounting
EBG Systems, Inc. January 2012 - Present
Good News Bible Church January 2014 - Present
Corporate Concierge Services April 2011 - December 2011
Berghoff Catering & Restaurant Group May 2010 - April 2011
Franson-Risberg Memorial Mission Home June 2005 - April 2011
Good News Bible Church 2010 - 2010
Skills
Relator, Achiever, Ideation, Strategic, Social Media, Food Safety, Food Service, Idea Generation, Strategic Planning, Budgets, Event Planning, Microsoft Excel, Strategy, Marketing, Event Management, Leadership, Project Planning, Food & Beverage, Management, Teamwork, Sales, Project Management, Hospitality
Education
Greenville College
Business Management, Marketing
Corporate Concierge Services June 2012 - December 2014
Check, Please! 2013 - 2013
Westin Hotels & Resorts November 2008 - May 2012
Chicago Cubs February 2011 - July 2011
United Airlines March 1986 - December 2006
Delta Air Lines March 1984 - February 1986
Skills
Concierge Services, Hospitality Management, Banquets, Catering, Front Office, Culinary Skills, Luxury, Food & Beverage, Menu Development, Resorts, Event Management, Hospitality, Hospitality Industry, Meeting Planning
Education
Eastern Illinois University 1973 — 1977
Bachelor of Science (B.S.), Physical and Health Education
CPS, Care Purchasing Services March 2015 - Present
Corporate Concierge Services December 2011 - March 2015
Omni Chicago Hotel June 2008 - December 2011
Omni Chicago Hotel November 2004 - June 2008
Cruise West May 2003 - September 2004
Disney Vacation Club January 2000 - May 2003
Skills
Event Planning, Food & Beverage, Guest Service, Hotels, Hospitality, Tourism, Guest Satisfaction, Hospitality Management, Bartending, Payroll Processing, Employee Scheduling, Purchasing, Inventory Control, Budget Monitoring, Cruise Lines, Customer Service, Meeting Planning, Concierge Services, Front Office, Customer Satisfaction, Hospitality Industry, Time Management, Catering, Hotel Management, Micros, Rooms Division, MICROS
Education
Illinois State University 1995 — 1999
Bachelor of Science, Business Administration
Lexington High School 1991 — 1995
Class of 1995
Jarod Millsap March 2014 - Present
Devin Tait & The Traitors July 2013 - Present
Red Line Tours November 2008 - Present
Merlin Entertainments plc April 2014 - August 2014
Corporate Concierge Services May 2013 - February 2014
The Walt Disney Company October 2010 - April 2013
Disneyland Resort February 2005 - October 2010
Disneyland Resort December 2007 - December 2008
Skills
Eagle Scout, Stilts, Puppetry, Drawing, Public Relations, Computers, Children, Animals, Acting, Photography, Jazz Dance, Street Dance, Tap, Modern Dance, Tourism, History, Skating, Concierge Services, Customer Service, Customer Satisfaction, Screenwriting, Stage Management, Stage, Theatre, Disney, Performing Arts, Comedy, Improvisation, Theatrical Production, Musical Theatre, Voice Acting, Drama, Dance, Event Management, Directing, Twitter, Voice Over
Education
California State University-Fullerton 2000 — 2003
Bachelor of Arts (BA), Theatre/Theater
Riverside Community College 1997 — 1999
Associate of Arts (AA), Theatre/Theater
Moreno Valley High School
Roadrunner Transportation Systems July 2015 - Present
Business and Financial Consultant January 2013 - Present
Corporate Concierge Services June 2014 - June 2015
Ultimate Exposure/Bronze Tan Studios Tanning June 2008 - December 2012
Security Associates International, Inc January 2007 - June 2008
Oregon Rail Holdings & Ambassadors Cruise Group dba American West Steamboat Company May 2004 - December 2006
Austin Lehman Adventures December 2002 - January 2004
Self Employed January 2000 - November 2002
American Classic Voyages (Sam Zell Affiliate) January 1995 - December 1999
Skills
Managerial Finance, Accounting, Internal Controls, Finance, Management, Mergers & Acquisitions, Financial Reporting, Accounts Payable, Cost Accounting, Payroll, Cash Flow Forecasting, Cash Flow, Strategic Planning, Financial Statements, Accounts Receivable, Restructuring, Leadership, Start-ups, Process Improvement, Financial Management, Cash Flow Management, Mergers, Microsoft Excel, Team Building, Account Reconciliation, Hospitality Industry, Retail, Food & Beverage, Due Diligence, Financial Analysis, Banking Relationships, Financial Accounting, QuickBooks, Contract Negotiation, Forecasting, Budgets, Business Planning, Budgeting, Cash Management
Education
University of Notre Dame - Mendoza College of Business 1985 — 1986
Masters of Business Administration (MBA)
University of Central Florida 1977 — 1981
Bachelor of Science (BS), Accounting and Business/Management
SMS Assist, L.L.C. July 2015 - Present
SMS Assist, L.L.C. October 2014 - Present
Corporate Concierge Services January 2014 - October 2014
Lambda Pi Chapter of Phi Gamma Delta December 2013 - June 2014
Neighbordeals.com October 2013 - June 2014
DePaul University’s Coleman Entrepreneurship Center June 2013 - June 2014
DePaul Office of Student Involvement October 2011 - April 2014
Wendella Sightseeing Co. Inc. July 2013 - November 2013
Fraternity of Phi Gamma Delta October 2012 - November 2013
DePaul Mobile Applications Team March 2012 - December 2012
Skills
Microsoft Office, PowerPoint, Microsoft Word, Teamwork, Customer Service, Research, Public Speaking, English, Finance, Project Planning, Project Management, Management, Time Management, Data Analysis, Leadership, Social Networking, Fundraising, Entrepreneurship, Microsoft Excel
Education
DePaul University 2009 — 2014
Bachelor's Degree, Finance, Senior
DePaul University
JLL November 2013 - Present
JLL June 2013 - November 2013
JLL December 2012 - June 2013
Reed Smith LLP May 2012 - October 2012
Corporate Concierge Services August 2011 - May 2012
Taylor University August 2010 - May 2011
Dino Publishing June 2010 - August 2010
Chicago Public Schools July 2009 - January 2010
Taylor University, Admissions Office August 2008 - December 2009
Skills
Commercial Tenant..., Capital Improvement, Spanish, Recruiting, Event Planning, Event Management, Leadership, Construction...
Education
Taylor University
B.A, International Business
Greenberg Strategy 2015 - Present
Private Client 2013 - 2014
Peer Services August 2011 - May 2012
Yoga Now June 2008 - July 2011
Midwest Brain Injury Clubhouse September 2010 - June 2011
Holmes Place September 2007 - August 2010
Wicker Park Fitness November 2008 - June 2010
Corporate Concierge Services July 2008 - July 2009
Skills
Wellness, Yoga, Wellness Coaching, Event Planning, Group Therapy, Mental Health, Teaching, Psychotherapy, Stress Management, Case Management, Case Managment, Psychology, Therapists, Crisis Intervention, Fitness, Research, Public Speaking, Adolescents, Holistic Health, Personal Training
Education
Loyola University of Chicago 2010 — 2012
MSW, Social Work
Yogaview
200 Hour Yoga Alliance Certification, Yoga
Columbia College Chicago
B.A., Fashion Design
Dr. Valido & Associates May 2015 - Present
Hanna Andersson March 2015 - Present
Messer Construction Co. August 2014 - January 2015
Corporate Concierge Services September 2013 - January 2015
Messer Construction Co. January 2014 - May 2014
Cedar Fair Entertainment Company March 2011 - July 2012
Skills
Customer Service, Event Management, Social Media, Time Management, Event Planning, Customer Satisfaction, Leadership, Teamwork, Management
Education
University of Cincinnati College of Business 2012 — 2016
Marketing
Collective April 2015 - Present
Collective February 2013 - March 2015
Corporate Concierge Services July 2011 - October 2012
Canopy Financial June 2008 - February 2011
1160 ESPN Radio March 2007 - August 2007
Skills
Event Planning, Event Management, Microsoft Office, Corporate Events, Social Media, Marketing, Advertising, Sales, Public Relations, Trade Shows, Sponsorship, PowerPoint, Outlook, Customer Service, Social Media Marketing, Social Networking, Hospitality, Account Management, Entertainment, Facebook, Marketing Communications, Online Marketing, CRM, Management, Email Marketing
Education
Columbia College Chicago 2005 — 2008
Bachelor of Arts, Marketing Communications
Winona State University 2004 — 2005
General
Conant 2000 — 2004
McKinsey & Company February 2015 - Present
Corporate Concierge Services June 2012 - February 2015
Massive Media Inc. June 2011 - January 2015
Greenhouse Brand Managers June 2010 - January 2015
Sofitel Luxury Hotels and Resorts July 2011 - October 2012
Flow Wine Group June 2010 - June 2011
Teaching Assistant Program in France USA September 2009 - June 2011
Beth Osten and Associates June 2010 - October 2010
Lettuce Entertain You August 2005 - September 2010
International Visitors Center of Chicago 2008 - 2008
Skills
French, Spanish, International Relations, Event Management, Concierge Services, Customer Service, Tourism, Travel, Hotels, Email Marketing, Social Media Marketing, Social Media, Event Planning, Marketing Communications, Hospitality Industry, Microsoft Office, Public Relations, Customer Satisfaction, Hospitality, Advertising, Facebook, PowerPoint, Marketing, Time Management, Blogging
Education
DePaul University 2004 — 2008
Bachelor's Degree, International Studies
Université Paris Sorbonne (Paris IV) 2007 — 2007
Certificat des langues, French
MiLB Harrisburg Senators Baseball December 2014 - Present
Alli, Alliance of Action Sports July 2011 - Present
Corporate Concierge Services November 2014 - January 2015
Under Armour July 2011 - January 2015
Lavon Films October 2013 - June 2014
The JDK Group- Harrisburg Catering and Event Planning May 2013 - September 2013
Hollister Co. June 2007 - February 2013
Events & promotions March 2011 - September 2011
Roundtop Mountain Resort November 2010 - February 2011
Allen Theatre January 2010 - January 2011
Skills
Social Media, Social Networking, Customer Service, Marketing, Press Releases, Marketing Communications, Sales, Blogging, Merchandising, Microsoft Office, Copywriting, Email Marketing, InDesign, Editing, Advertising, PowerPoint, Time Management, Coordinating Events, Public Relations, SPSS, Organization, Brand Awareness, Networking, Microsoft Word, Trade Shows, Crisis Communications, Audio Editing, Constant Contact, SEO, Concert Production, Fashion, Microsoft Excel, Photoshop, Journalism, Pinterest, Media Relations, Newsletters, AP Style, YouTube, Event Management, Illustrator, Event Planning, Donations, Baseball, Ticket Sales, Ticket Operations, Community Outreach
Education
Millersville University of Pennsylvania 2012 — 2014
Bachelor's degree, Communication, Public Relations
Harrisburg Area Community College 2008 — 2011
Associate's degree, Liberal Arts and Sciences, General Studies and Humanities
Palmyra Area High School 2004 — 2008
GED, General Studies
Corporate Concierge Services October 2012 - Present
The Walt Disney Company October 2009 - November 2014
Jones Lang LaSalle Chicago Union Station April 2012 - October 2012
YouSwoop.com April 2011 - September 2011
National Media Partners January 2010 - April 2011
StateStSports April 2010 - March 2011
Chicago Cubs February 2009 - October 2009
Norris University Center September 2007 - August 2008
Northwestern University 2004 - 2008
Endgame Entertainment June 2007 - September 2007
Skills
PowerPoint, Event Planning, Excel, Social Media, Event Management, Press Releases, Public Relations, Marketing, Customer Service, Microsoft Office, Outlook, Training, Mac, Facebook, Social Media Marketing, French, Sports, Management, Time Management, Sponsorship
Education
Northwestern University 2004 — 2008
B.S, Communications, Sociology
Rock Falls Township High School 2000 — 2004
Corporate Concierge Services March 2014 - Present
Corporate Concierge Services January 2014 - March 2014
Corporate Concierge Services October 2012 - December 2013
Loyola University Chicago May 2010 - May 2013
Skills
Psychology, Sociology, SPSS, Event Planning, Survey Research, Qualitative Research, Microsoft Office, Public Speaking, Research Design, Survey Design, Literature Reviews, PowerPoint, Quantitative Research, Statistics
Education
Loyola University of Chicago 2008 — 2012
Bachelor of Arts (B.A.), Sociology
Accountemps January 2015 - Present
Corporate Concierge Services July 2013 - January 2015
Corporate Concierge Services, Inc. September 2012 - February 2013
Grand Lux Cafe August 2010 - October 2012
Skills
Research, Event Planning, Human Resources, Recruitments, Communication, Microsoft Excel, Time Management
Education
University of Illinois at Urbana-Champaign 2006 — 2010
BA, Psychology
Corporate Concierge Services October 2012 - December 2014
Headway Workforce Solutions April 2012 - June 2013
LEWCAR AUTO WASH LLC January 2008 - November 2009
Best Buy June 2008 - January 2009
Plano Tavern March 2007 - July 2008
Skills
Microsoft Office, Customer Service, Research, Excel, Word, Administrative..., Office Management, Front Office, POS, Payroll, Guest Service Management, Customer Relations, Customer Satisfaction, Long-term Customer..., Multi-line Phone, Customer Liason, Marketing Liason, Filing, Scheduling, Appointment Scheduling, Website Updating, Google Docs, Google Maps, Google+, Training, Sales, Management, Employee Training, Data Entry, Communication, Hiring, Retail, Recruiting, Time Management, Technical Support, Marketing, Relationship Building, Leadership, Coaching, Telephone Skills, Teamwork, Customer Retention
Education
Collin College 2011 — 2013
Business
Wylie High School 2004 — 2008
H.S. Diploma, High school basics
Collin County Community College
administrative assistant certification
Radar360 May 2015 - Present
Graffiti Chicago October 2014 - February 2015
Premier Event Marketing October 2013 - December 2014
Corporate Concierge Services October 2013 - April 2014
Tekin Ozalit May 2013 - August 2013
East Bank Club May 2008 - August 2012
Skills
Social Networking, Social Media, Microsoft Office, PowerPoint, Social Media Marketing, Customer Service, Event Management, Event Planning, Concierge Services, Social Skills, Foreign Languages, Social Promotion, Microsoft Word, Marketing, Accounting, Swedish, Turkish
Education
University of Illinois at Urbana-Champaign 2010 — 2014
Bachelor of Science (BS), International and Global Studies
Bosphorus University 2012 — 2013
Bachelor of Science (BS), International and Global Studies
Whitney M. Young Magnet High School 2006 — 2009
Dr. Valido and Associates November 2014 - Present
Corporate Concierge Services January 2012 - November 2014
Cincinnati Children's Hospital Medical Center January 2013 - March 2013
Dr. Terry Frost Office July 2010 - October 2010
jcpenney August 2005 - August 2010
Skills
Customer Service, Time Management, Retail Sales, Sales, Data Entry, Microsoft Office, Cashiering, Inventory Management, Microsoft Word, Microsoft Excel, Outlook, Facebook, Social Media, Leadership, Telephone Skills, Social Networking, Training, Cash Register, Team Leadership, Teamwork, Employee Training, Public Relations, Retail, Inventory Control, Multi-line Phone, Critical Thinking, Loss Prevention, POS, Receptionist Duties, People Skills, Customer Experience, Store Operations, Schedules, Marketing, Customer Retention, Fax, Recruiting, Interviews, Hiring, Team Building, Employee Relations, Coaching, Team-oriented, Interpersonal..., Hiring Employees, Management
Education
Northern Kentucky University 2013 — 2014
Bachelor of Arts (BA), Organizational Leadership/Health Science
Cincinnati State Technical and Community College 2009 — 2012
General Education Courses (English, Stats, Anatomy and Physiology, Medical Terminology)
Corporate Concierge Services May 2014 - Present
Chicago Children's Museum June 1990 - July 2013
Adler Planetarium June 1998 - December 2001
Skills
Nonprofits, Museums, Leadership, Event Planning, Event Management, Customer Service, Community Outreach, Public Speaking, Volunteer Management, Fundraising, Microsoft Excel, Research
Education
Northeastern Illinois University
SH Worldwide, LLC. April 2014 - Present
Corporate Concierge Services October 2014 - February 2015
Families with Children from China, Northwest February 2011 - January 2012
Savers Inc. January 2007 - May 2008
Starbucks Coffee Company June 2004 - February 2005
Corning Incorporated 1991 - 2001
Skills
Internal Communications, Crisis Management, Grand Openings, Program Management, Web Content, Public Relations, Corporate Communications, Strategic Communications, Speech Writing, Marketing Communications, Event Management, Message Development, Copywriting, Spokesperson, Communications Planning, Newsletters, Writing, Change Communication, Employee Engagement, Publicity, Editing, Social Media Marketing, AP Style, Strategy, Event Planning, Leadership, Marketing, Media Relations, Advertising, Nonprofits, Crisis Communications, Creative Direction, Press Releases, Management
Education
University of Washington 2009 — 2011
Public Relations Certificate, Public Relations
Ithaca College 2000 — 2002
MS, Organizational Communications, Learning and Design, Corporate Communications
State University of New York at Buffalo 1986 — 1987
B.A., Sociology
Broome Community College
Associate's degree, Business Administration
SLS Hotel December 2011 - Present
Starwood Hotels & Resorts Worldwide, Inc. August 2006 - December 2011
Corporate Concierge Services 2011 - 2011
Four Seasons Hotels and Resorts June 2004 - April 2006
Skills
Concierge Services, Hospitality Management, Hospitality Industry, Newsletters, Hospitality, Food & Beverage, Restaurants, Hotel Management, Front Office, Tourism, Resorts, Hotels, Micros, Rooms Division, Catering, Pre-opening, Property Management..., Guest Service Management, OnQ
Education
Purdue University 2000 — 2004
Bachelor, Hospitality and Tourism Management
Chicagoland Chamber of Commerce November 2009 - Present
Chicagoland Chamber of Commerce May 2007 - November 2009
Corporate Concierge Services May 2005 - May 2007
Abbott Laboratories June 2001 - May 2005
Skills
Event Planning, Event Management, Fundraising, Time Management, Administration, Microsoft Office, Database Management, Website Management, Program Development, Nonprofits, Budgets, Database Admin, Management, Marketing, Project Management, System Administration, Webmaster Services, Sales, Social Media
Education
Lake Forest College 1997 — 2001
Bachelors, Biology
Corporate Concierge Services September 2010 - Present
Smith & Wollensky Restaurant Group 2007 - 2010
Nick's Fishmarket 2006 - 2007
Skills
Hotels, Hospitality Management, Hospitality Industry, Hospitality, Food & Beverage, Banquets, Team Leadership, Concierge Services, Account Management, Management, Marketing Strategy, Budgets, Event Planning, Customer Service, Event Management
Education
Columbia College Chicago
Bachelor of Arts (B.A.), Arts, Entertainment, and Media Management
State of Illinois November 2013 - Present
PSAV July 2013 - October 2013
Corporate Concierge Services July 2008 - July 2013
Frontier Airlines May 2007 - February 2008
H&R Block December 2006 - March 2007
Skills
Tourism, Concierge Services, Hospitality, Hotels, Hospitality Industry, Hospitality Management, Food & Beverage, Customer Service, Property Management..., Hotel Booking, Food, Reservation, Restaurants, Fine Dining
Education
Roosevelt University 2010 — 2012
Bachelor of Arts (B.A.), Psychology
Harold Washington College 2006 — 2009
Associate of Arts (A.A.), Social Sciences
rEvolution October 2010 - Present
The Four Seasons Hotels and Resorts November 1995 - November 2008
Corporate Concierge Services June 2008 - September 2008
Education
American Academy of Art 1978 — 1980
Associates, Interior Design
Ladies & Gentlemen Salons / Brown Aveda Institute September 2013 - Present
CVS Caremark Corporation March 2005 - February 2014
Corporate Concierge Services April 2010 - August 2011
Macy's August 2008 - December 2009
Comadres- Inc April 2008 - July 2008
Skills
Logo Design, Graphic Design, Adobe Creative Suite, Illustrator, Typography, InDesign, Flyers, Branding & Identity, Photography, Brochures, Customer Service, Posters, Web Design, Art, Mac, Marketing, QuarkXPress, Layout, Microsoft Office, Microsoft Word, Microsoft Excel, PowerPoint, Social Media Marketing
Education
International Academy of Design and Technology 2004 — 2008
Bachelor of Fine Arts, Graphic Design
International Academy of Design and Technology-Chicago 2004 — 2008
Bachelor's of Fine Arts , Visual Communication / Graphic Design
TradeStation December 2014 - Present
Corporate Concierge Services October 2013 - December 2014
The Talbott Hotel July 2013 - October 2013
W Hotels of Chicago September 2012 - July 2013
Westin Hotels & Resorts October 2010 - September 2012
AmeriCorps National Civilian Community Corps July 2006 - May 2007
Skills
Hotels, Sales, Recruiting, Front Office, Management, Tourism, Hospitality, Hospitality Management, Concierge Services, Audio Visual Support, Conference Services, Manage Client..., Customer Experience, Micros
Education
Northern Kentucky University 2008 — 2010
Hospitality Administration/Management
BMO Financial Group May 2015 - Present
BMO Harris Bank April 2014 - May 2015
Corporate Concierge Services September 2012 - April 2014
The Damien Center October 2009 - June 2011
Talbott Street Nightclub September 2002 - June 2011
Indiana Health Information Exchange September 2006 - June 2007
Indianapolis Marriott Downtown May 2006 - September 2006
Skills
Accounts Receivable, Software, Customer Service, Non-profits, Nutrition, Help Desk Support, Social Media, Public Speaking, Training, Team Building, Data Entry, Nonprofits, Event Planning, Research, Fundraising, Event Management, Social Networking, Access, Microsoft Office, Microsoft Word, PowerPoint, Outlook, Time Management, Strategic Planning
Education
Ball State University 1992 — 1997
Bachelors, Liberal Arts, General Studies, Interpersonal Relations, Women & Gender Studies
Village Green July 2015 - Present
Corporate Concierge Services February 2010 - July 2014
Kelli Taylor Photography February 2008 - December 2012
Kolo March 2008 - February 2010
Griffith, Grant & Lackie March 2008 - October 2009
Nettwerk Management July 2004 - May 2007
Rowen/Warren September 2003 - June 2004
Skills
Event Planning, Social Media Marketing, Management, Social Networking, Social Media, Photography, Event Management, Marketing, Adobe Creative Suite, Photoshop, Customer Service, Advertising
Education
Colby College 1997 — 2001
B.A., English
Lake Forest High School 1993 — 1997
Nimby Llc April 2015 - Present
RBRW January 2015 - Present
Chymistry Bar and Lounge April 2013 - Present
Black Walnut Cafe September 2011 - Present
Memorial City Mall August 2007 - May 2012
Corporate Concierge Services August 2007 - November 2011
Esquire Title August 2006 - September 2008
Skills
Public Relations, Marketing, Social Networking, Event Management, Microsoft Office, Management, Event Planning, Training, Social Media Marketing, Advertising, New Business Development, Proposal Writing, Public Speaking, Business Development, Brand Development, Project Planning, Recruiting, Customer Service, Marketing Communications, Leadership, Fundraising, Marketing Strategy, Nonprofits, Team Building
Education
Devry School of Business 2010 — 2012
Project Managment
San Diego State University-California State University 1991 — 1993
Business Marketing
CarMax May 2015 - Present
Jeff Bryner Art November 2007 - Present
Utah State University August 2014 - April 2015
St. Regis Monarch Beach July 2014 - April 2015
Fairmont Hotels & Resorts May 2014 - July 2014
Langham Hotel June 2013 - March 2014
Sofitel Chicago Water Tower July 2011 - May 2013
Millennium Knickerbocker Hotel April 2010 - July 2011
Corporate Concierge Services July 2009 - April 2010
Corporate Concierge Services July 2009 - April 2010
Skills
Hospitality, Concierge Services, Hotels, Tourism, Front Office, Hospitality Management, Hospitality Industry, Customer Service, Hiring, Training, Food & Beverage, Management, Hotel Management, Art, Resorts, Rooms Division, Recruiting, Team Building, Customer Satisfaction, Airline Management, Pre-opening, Lodging, Restaurants, Opera, Fine Dining, Leisure, Travel Planning, Travel Management, Pre-opening experience, Convention Services, Coordinating Events, Reservation, Event Planning, Employee Training, Guest Service Management, Opening Hotels, Guest Recovery, HotSOS, Higher Education..., Admissions, Trade Shows, Sales, Microsoft Office, MICROS
Education
Roosevelt University 2009 — 2011
Master's of Science, Hospitality and Tourism Management
Utah State University 1983 — 1990
BA, Liberal Arts and Sciences
Corporate Concierge Services June 2014 - Present
Wyndham Hotel Group June 2013 - June 2014
Wyndham Vacation Ownership July 2012 - June 2013
Starwood Hotels & Resorts Worldwide, Inc. August 2009 - May 2012
Hampton Inn & Suites by HILTON August 2007 - May 2009
Skills
Hotels, Hospitality, Front Office, Hospitality Management, Hospitality Industry, Revenue Analysis, Food & Beverage, Catering, Hotel Management, Resorts, Customer Service, Event Planning, Event Management, OnQ, Restaurants, Micros, Pre-opening, Time Management, Microsoft Excel
Education
Universal Spa Training Academy 2012 — 2012
certified, Aesthetician/Esthetician and Skin Care Specialist
Eastern Illinois University 2005 — 2009
Bachelor of Science (BS), Business Family and Consumer Sciences/Human Sciences
Pagoda Red July 2015 - September 2015
TROXEL January 2012 - August 2015
Corporate Concierge Services April 2015 - July 2015
ENTR 467: Corporate Healthcare Innovation August 2014 - December 2014
Grove City College February 2014 - December 2014
Grove City College VentureLab: A Highmark Business Innovation Partner November 2012 - November 2014
Nordstrom May 2014 - August 2014
Ford Models December 2010 - June 2013
INK Magazine December 2008 - March 2012
Bucks Life Magazine June 2010 - July 2010
Skills
Fashion, Fashion Illustration, Fashion Photography, Styling, Beauty Industry, Fashion Shows, Illustrator, Studio Lighting, Photoshop, Creative Direction, Magazines, Photography, Publishing, Art, Photo Shoots, Blogging, Editorial, Facebook, Social Media, Magazine Layout Design, Event Planning, Social Media Marketing, Social Networking
Education
Grove City College 2012 — 2014
Timothy Christian High School 2009 — 2012
High School Diploma
Corporate Concierge Services July 2015 - Present
Mariano's April 2014 - July 2015
Keefer's Restaurant October 2013 - April 2014
St. Julian Winery April 2013 - September 2013
Forest Glen Golf and Country Club September 2010 - March 2013
Courtyard by Marriott January 2008 - August 2010
Amway Grand Plaza Hotel March 2010 - July 2010
Hotel Iroquois May 2009 - September 2009
Skills
Hospitality, Customer Service, Hotels, Food & Beverage, Hospitality Industry, Event Planning, Sales, Leadership, Management, Microsoft Office, Banquets, Personality, Resorts, Hospitality Management, Time Management, Front Office, Training, Tourism, Meeting Planning, Sales Management, Market Research, Customer Satisfaction, Event Management, Restaurants, Catering, Networking, Relationship Building, Social Media, Hotel Management, Social Networking, Microsoft Excel, Public Speaking, Team Building, Marketing, Microsoft Word, Social Media Marketing, Teamwork, Food, Corporate Events, PowerPoint, Retail
Education
Grand Valley State University 2006 — 2010
Bachelor of Arts, Hospitality and Tourism Management
Corporate Concierge Services November 2014 - Present
Party Tours Las Vegas March 2013 - September 2014
THOMAS SABO January 2012 - April 2013
THOMAS SABO March 2010 - January 2012
Puma October 2008 - March 2010
Apple June 2006 - August 2008
Skills
Customer Service, Inventory Control, Management, Daily Operations, Job Scheduling, Clienteling, Microsoft Office, Employee Training, Social Media, Visual Merchandising, Sales, Phone Etiquette, Typing, Stock Management, Close Attention to..., Store Opening, Craft Beer, LiveChat, Alcohol Awareness, Datebase Management, Event Planning
Education
Silverado High School 2003 — 2007
Advanced Diploma
UNLV
Corporate Concierge Services November 2014 - Present
Bullpen Staffing May 2014 - Present
Aramark July 2013 - Present
Delaware North May 2010 - June 2013
Hyatt Regency Chicago May 2011 - May 2013
Red Kiva July 2010 - August 2011
312 Chicago October 2008 - March 2010
Skills
Event Planning, Marketing Strategy, Customer Relations, Hospitality, Concierge Services, Bartending, Brand Awareness
Education
Columbia College Chicago 2008 — 2010
Bachelor's Degree, Theatre/Theater
University of Illinois at Chicago 2005 — 2008
Theatre/Theater
Brain Trust Management October 2013 - Present
Corporate Concierge Services October 2012 - April 2013
The Silver Room September 2009 - August 2011
Rochester Big and Tall May 1998 - March 2009
Skills
Microsoft Office, Social Media, Leadership, Microsoft Word, Marketing, Public Speaking, Sales, Retail, Social Networking, Fashion, Customer Service
Education
Ray College of Design 1984 — 1986
Associate of Arts (A.A.), Fashion Design and Construction
DePaul University
Maj.Accounting/Min. Physics
Jeff's Plumbing November 2014 - Present
Papertech April 2015 - July 2015
Safe Haven Security Services, Inc. March 2014 - September 2014
Corporate Concierge Services October 2013 - March 2014
ASIG May 2013 - November 2013
Babies R Us March 2013 - June 2013
Jeff's Plumbing May 2011 - March 2013
Skills
Troubleshooting, Technical Support, Software Installation, Testing, Sales, Management, Computer Security, Firewalls, Customer Service, Network Security, Computer Hardware, Electronics, Microsoft Office, Operating Systems, Windows Server, Customer Satisfaction, Security
Education
Heald College-Rancho Cordova 2015 — 2017
Associate's Degree, Information Technology-network security
Skyline College 2013 — 2014
Associate's Degree, Business Administration and Management, General
Sierra College 2012 — 2013
Associate's Degree, Business Administration and Management, General
Corporate Concierge Services March 2015 - Present
MKTG INC January 2012 - Present
Ultima Hospitality August 2013 - March 2015
Corporate Concierge Services August 2012 - August 2013
La Grange Country Club May 2012 - August 2012
Stevenson Tower Dining August 2010 - May 2012
Skills
Food & Beverage, Hospitality, Banquets, Customer Satisfaction, Wine, Event Planning, Hospitality Management, Customer Service, Event Management, Time Management, Marketing, Public Relations, Facebook, Catering, Sales, Microsoft Office, Social Networking
Education
Eastern Illinois University 2008 — 2012
Bachelor of Applied Science (B.A.Sc.), Family Consumer Science: Hospitality Management with minor in Business Management
Mother McAuley Liberal Arts High School 2004 — 2008
Corporate Concierge Services February 2015 - June 2015
Corporate Concierge Services October 2014 - February 2015
Nanny June 2008 - July 2014
Barnes & Noble July 2010 - April 2011
Sonic Drive-In June 2006 - April 2008
Shoe Carnival, Inc. February 2005 - May 2006
Skills
Customer Service, Customer Service..., Hospitality, Hospitality Management, Scheduling, Hiring Practices, Disciplinary Action, Organization Skills, Guest Service Management, Training, Microsoft Word, Microsoft Excel, Microsoft Office, Written Communication, Multi-line Phone, Phone Etiquette, Hiring, Customer Satisfaction, Hospitality Industry, Event Planning, Hotels, Food & Beverage, Cashiering, Time Management
Education
Alvin Community College 2011 — 2014
Alvin High School 2006 — 2008
Pearland High School 2004 — 2006
Corporate Concierge Services March 2015 - Present
Paramount Events March 2011 - March 2015
Jewell Events Catering August 2009 - June 2014
One Eleven Events May 2010 - May 2012
Phil Stefani Signature Events January 2010 - November 2011
Grand Lux Cafe October 2005 - June 2009
Chicago Sportservice - Soldier Field April 2005 - December 2005
Park Grill at Millennium Park April 2005 - October 2005
Walt Disney World July 2000 - June 2004
Skills
Hospitality, Hotels, Customer Service, Microsoft Office, Event Management, Microsoft Excel, Hospitality Industry, Food & Beverage, Microsoft Word, Daz Studio, Restaurants, Corporate Events, Meeting Planning, Food, Restaurant Management, Cooking, Resorts, Food Service, Catering, Event Planning
Education
University of Illinois at Chicago 1990 — 1995
Bachelor of Arts (B.A.), Visual and Performing Arts
Marist High School 1986 — 1990
Art/Art Studies, General
Corporate Concierge Services November 2014 - Present
Hortulanus Wine & Oil September 2012 - October 2014
Mosaicos Tile July 2014 - September 2014
PrettyQuick July 2014 - August 2014
Big CityBride January 2014 - May 2014
Alpha Kappa Psi - Eta Rho May 2011 - May 2014
Rematch April 2013 - November 2013
Apartments.com May 2013 - August 2013
Planned Spontaneity May 2012 - August 2013
Dreamy Delights September 2006 - August 2012
Skills
Adobe Creative Suite, Social Media Marketing, Marketing Communications, Graphic Design, Audacity, Digital Photography, Cake Decorating, Event Planning, Interior Design, Home Organization, Blogging, Qualtrics, Advertising, Photoshop, Microsoft Word, Microsoft Excel, Customer Service, Editing, Leadership, Photography, Public Speaking, Sales, Facebook, Team Leadership
Education
University of Illinois at Chicago 2010 — 2014
Bachelor of Science (B.S.), Entrepreneurial Studies
Lorenzo de' Medici, Florence 2012 — 2013
International Business
Hillsboro High School 2006 — 2010
Corporate Concierge Services June 2015 - Present
iHeartMedia December 2011 - May 2015
iHeartMedia October 2010 - November 2011
Clear Channel Radio June 2007 - September 2010
Skills
Concert Production, Music Events, Live Event Producer, Radio Promotions, Radio, Radio Broadcasting, Social Media Marketing, Event Management, Event Planning, Marketing Communications, Entertainment, Digital Marketing, Marketing, Contests, Event Producing, Digital Media, Music, Broadcast, Radio Advertising, Public Speaking, Social Networking, Sponsorship
Education
University of Miami 2001 — 2005
Music Business and Entertainment Industries, Music Management
Keller Williams Realty, Inc. June 2015 - Present
Corporate Concierge Services March 2014 - January 2015
Blackstone Country Club March 2013 - August 2013
Clock Tower Grill October 2009 - March 2013
Charter Sports October 2008 - March 2009
Kaiya Eve Couture May 2008 - September 2008
Skills
Marketing, Event Management, Facebook, Customer Service, Newsletters, Fashion, Retail, Event Planning, Social Media, Sales, Account Management, Strategic Planning
Education
Colorado State University 2004 — 2008
Bachelor of Science (B.S.), Apparel & Merchandising
Corporate Concierge Services February 2015 - Present
Berghoff Catering & Restaurant Group May 2013 - February 2015
Zoom Advertising March 2013 - May 2013
iHeartMedia March 2012 - December 2012
Hyatt Hotels Corporation July 2011 - March 2012
Radio Disney March 2008 - July 2011
David's Bridal April 2007 - April 2009
NBC Universal October 2007 - January 2008
Mario Tricoci Hair Salons & Day Spas October 2004 - August 2007
Skills
Social Media, Facebook, Event Planning, Social Media Marketing, Social Networking, Final Cut Pro, Advertising, Microsoft Office, Radio, Blogging, Event Management, Marketing Communications, Customer Service, Marketing, Press Releases, Spanish, Editing, Sales, Leadership, Management, Newsletters, Budgets, Nonprofits, Public Relations, Training, Time Management, Hospitality, PowerPoint, Marketing Strategy, Sponsorship, Communication, Public Speaking, Entertainment, Twitter, Email Marketing, Fundraising, Online Marketing, Strategic Planning, Television, Corporate Events, Catering, Copywriting, Budgeting
Education
DePaul University 2008 — 2009
Bachelor's degree, Communication - Media Studies, Spanish
Illinois Center for Broadcasting 2007 — 2008
Certificate, Television and Radio Broadcasting
College of DuPage 2004 — 2007
Associates, Business, Spanish
Corporate Concierge Services August 2015 - Present
Merrill Lynch June 2014 - March 2015
Radisson November 2011 - June 2014
Staybridge Suites April 2009 - November 2011
Holiday Inn March 2008 - November 2011
Skills
Hotels, Team Building, Revenue Analysis, Operations Management, Hospitality, Performance Management, Employee Engagement, Hotel Management, Team Leadership, Employee Training
Education
Judson University 2012 — 2014
Bachelor of Business Administration (BBA), Business Administration, Management and Operations
Northern Illinois University 2008 — 2009
Carlson Business School (Yes I Can Training)
City of Columbus May 2015 - Present
City of Columbus October 2014 - May 2015
Capital University Law School July 2014 - December 2014
Baker & Hostetler LLP May 2014 - June 2014
U.S. Federal, Southern District Court with the Honorable Judge Timothy S. Black June 2013 - August 2013
Corporate Concierge Services December 2012 - January 2013
Strauss Troy June 2012 - August 2012
UPS November 2009 - December 2011
Enterprise Rent-A-Car June 2010 - August 2011
Skills
Microsoft Office, Leadership, Analytics, Customer Service, Fitness, Communication, Team Building, Critical Thinking, Time Management, Event Planning, Social Networking, Public Speaking, Team Leadership, Outlook, PowerPoint, Research, Legal Writing, Legal Research
Education
Capital University Law School 2013 — 2016
Doctor of Law (J.D.)
Ohio University 2009 — 2013
Bachelor of Arts (B.A.), Political Science/ Pre-Law Minor African American Studies
AllSet Turnover December 2014 - Present
Corporate Concierge Services February 2013 - December 2014
Starwood Hotels & Resorts Worldwide, Inc. December 2009 - February 2013
Starwood Hotels & Resorts Worldwide, Inc. March 2008 - December 2009
Starwood Hotels & Resorts Worldwide, Inc. June 2009 - June 2009
Starwood Hotels & Resorts Worldwide, Inc. March 2009 - May 2009
Starwood Hotels & Resorts Worldwide, Inc. March 2007 - March 2008
Starwood Hotels & Resorts Worldwide, Inc. September 2006 - March 2007
Starwood Hotels & Resorts Worldwide, Inc. May 2006 - August 2006
W.Y.C. Youth Foundation June 2003 - August 2005
Education
University of Kentucky 2002 — 2006
BS
The Honeycomb Project June 2015 - Present
National Organization of the New Apostolic Church USA March 2013 - Present
Corporate Concierge Services July 2012 - February 2013
Bankers Life and Casualty December 2011 - July 2012
Bankers Life and Casualty March 2007 - December 2011
Bankers Life and Casualty October 2006 - March 2007
The Black Swan 2003 - 2006
Skills
Meeting Planning, Recruiting, Office Administration, Customer Service, Vendor Relationships, Coordinating Events, Management, Microsoft Office, Event Planning, Concierge Services, Human Resources, Leadership, Time Management, Hospitality, Conference Coordination, RFP Generation, Business Operations, Property Management, Executive Support, Employee Benefits, Team Building
Education
DePaul University
Human Resources
Roosevelt University 2009 — 2010
Certificate in Meeting, Convention, and Exposition Management
Western Michigan University 2001 — 2005
BS, Art Education
Corporate Concierge Services October 2011 - Present
Woodrow Wilson Middle School January 2014 - May 2014
Northridge Academy High School August 2013 - December 2013
Janie and Jack April 2008 - October 2011
Bakers Footwear Group November 2007 - April 2008
ALDO Group September 2006 - November 2007
John F. Pfaffl, CPA September 2005 - February 2006
Macy's December 2004 - August 2005
North Hollywood Recreation Center June 2001 - August 2003
Skills
Microsoft Office, Microsoft Word, Microsoft Excel, PowerPoint, Mozilla, Internet Explorer, Safari, Peachtree, Word Processors, Photoshop, Picasa, Dropbox, Prezi, ELMO, Edline
Education
California State University-Northridge 2012 — 2014
BA English Literature, Single-Subject Secondary Education English Teaching Credential
Glendale Community College 2006 — 2011
Transfer Credits
Burbank High School 2002 — 2006
High School Diploma
GRIDIRON INSURANCE April 2015 - Present
Bass Underwriters July 2012 - April 2015
Corporate Concierge Services July 2011 - July 2012
Mesirow Financial July 2011 - July 2012
RPW Headlamps June 2010 - July 2011
Samuel Morris Hall September 2008 - May 2010
Taylor Entrepreneurship Club September 2007 - May 2009
Hilton Chicago HotelSummer 2008 June 2008 - August 2008
Skills
Event Planning, Management, Entrepreneurship, Customer Service, Outlook, Event Management, Customer Satisfaction, Hotels, Catering, Time Management
Education
Taylor University 2006 — 2010
BA, Business Management
Corporate Concierge Services August 2013 - Present
Chicago Office Technology Group November 2010 - August 2013
White Rhino Restaurant July 2010 - November 2010
Tom & Eddie's August 2010 - September 2010
Tingean Ventures May 2010 - August 2010
Chicago Park District May 2007 - August 2009
Skills
Market Research, People Skills, Creative Problem Solving, Negotiation, Persuasion, Adaptation, Social Media, Event Planning, Editing, Account Management, Customer Relations, Financial Analysis, Key Account Management, Team Leadership, Optimization, Quality Management, Salesforce.com, Concierge Services, Customer Service
Education
Indiana University 2006 — 2010
Bachelor, Journalism
Indiana University Bloomington 2006 — 2010
Journalism, Marketing
Astellas Pharma December 2013 - Present
Corporate Concierge Services July 2009 - December 2013
All Terrain August 2008 - December 2008
Team Brand Activation April 2006 - April 2008
Skills
Marketing, Public Relations, Event Management, Marketing Communications, Advertising, Creative Direction, Tourism, Event Planning, Corporate Events, Management, Concierge Services, Hospitality, Leadership, Meeting Planning, Marketing Strategy, Social Media Marketing
Education
Columbia College Chicago 2006 — 2007
Marketing Communications
Illinois Institute of Art 2004 — 2005
Fashion Marketing/Management
Waubonsee Community College 2001 — 2003
Associates, General/Art
Corporate Concierge Services August 2013 - Present
At Your Service for U.S. Cellular Field and United Center March 2012 - January 2014
Victoria's Secret October 2010 - May 2013
The Disney Store October 2007 - June 2008
KB Toys October 2003 - October 2007
Chicago Cubs April 2002 - October 2003
beautyjungle.com July 1999 - November 2000
Skills
Guest Services, Customer Service, Sales, Sales Operations, Retail, Marketing, Merchandising, Apparel, Editing, Visual Merchandising, Retail Sales, Loss Prevention, Store Operations, Inventory Management, Driving Results, Inventory Control, Cashiering
Education
Ohio University 1990 — 1994
BS
Ohio University 1990 — 1994
Bachelor of Science (B.S.)
Originate October 2013 - Present
Ravenchase Adventures June 2009 - Present
Corporate Concierge Services January 2010 - September 2013
Flourish Studios September 2008 - May 2009
Skills
Concierge Services, Event Management, Hotels, Hospitality Industry, Tourism, Restaurants, Public Speaking, Corporate Events, Management
Education
Boston College 2004 — 2008
Bachelor of Arts (BA)
Corporate Concierge Services November 2012 - Present
Skills
MS Office
Education
DePaul University
BA, English, Geography
Slayton Search Partners January 2015 - Present
Bessemer Trust June 2014 - December 2014
Ingenuity International, LLC April 2011 - June 2014
Skidmore, Owings and Merrill December 2010 - March 2011
ACG/ICOS Group September 2008 - July 2010
Corporate Concierge Services September 2006 - May 2008
Aon Corporation January 2004 - March 2006
LCI Kids Club April 2002 - May 2003
Starwood Hotels & Resorts June 2001 - April 2002
Hilton Corporation August 1998 - May 2001
Skills
Recruiting, Outlook, Human Resources, Time Management, Hotels, Event Planning, Administrative..., Event Management, Customer Service, Microsoft Office, Management, Change Management
Education
Cornell College 1994 — 1998
B.A, International Business Administration; French
French American International School 1990 — 1994
International Baccalaureate
Pinyon Environmental, Inc. August 2015 - Present
Hilco Global October 2012 - June 2015
Corporate Concierge Services January 2012 - October 2012
Rocky Mountain College of Art + Design September 2010 - May 2011
Bright Now! Dental June 2009 - May 2010
EA Chicago August 2004 - November 2007
Career Education Corporation December 2003 - August 2004
Ford Model Management January 2003 - October 2003
Aria Model and Talent Management May 2000 - December 2002
Jennifer's Talent May 1998 - November 1999
Skills
Adobe Photoshop, Adobe Illustrator, Adobe In Design, Photoshop, Graphic Design, Adobe Creative Suite, InDesign, Illustrator, Social Media, Marketing, Event Management, Advertising, Management, Social Media Marketing, Public Relations, Creative Direction
Education
Rocky Mountain College of Art and Design 2010 — 2011
Graphic Design
Marquette University 1994 — 1998
Broadcasting Communications
Thames Valley University, London 1997 — 1997
General (study abroad program)
Aquinas College March 2015 - Present
Grand Rapids Area Chamber of Commerce 2013 - February 2015
Bay Pointe Inn 2012 - 2013
Corporate Concierge Services 2010 - 2012
FrostSounds 2004 - 2009
Entertainment Cruises Inc. 1999 - May 2007
Skills
Event Management, Event Planning, Meeting Planning, Corporate Events, Marketing, Public Relations, Trade Shows, Fundraising, Weddings, Sales, Social Media, Entertainment, Public Speaking, Strategic Planning, Advertising, Team Building, Pets, Press Releases, Performing Arts, Non-profits, Music, Singing, Concerts, Wedding Planning, Business Meetings, Conference Coordination, Conference Rooms, Retreats, Leadership Retreats, Music Industry, Coordinating Special..., Lunch & Learns, Educational Workshops, Group Workshops, Sales Workshops, Board Development, Membership Relations, Private Events, Membership Development, Country Clubs, Business Development, Donor Development, Donor Management, Data Analysis, Promotions &..., Cold Calling, Canvassing, Direct Mail Fundraising, Mentoring
Education
Aquinas College 1987 — 1991
BA, Communications
Corporate Concierge Services August 2000 - Present
TimeLine Theatre Company April 1997 - Present
Education
DePaul University 1993 — 1996
The Catholic University of America 1987 — 1991
BM, Music Theatre
Mathematics Teacher August 2014 - Present
Mathematics Teacher August 2012 - August 2014
Corporate Concierge Services 2014 - 2014
Oakwood Worldwide March 2007 - November 2008
Parker Hannifin Aerospace Customer Support October 2004 - March 2007
Japanese Exchange and Teaching Programme 2001 - 2004
Skills
Strategic Planning, Sales, Account Management, Trade Shows, Team Building, Customer Service, New Business Development, Microsoft Office
Education
Alverno College 2013 — 2014
Master of Arts Education- Professional Development K-12
Alverno College 2009 — 2011
Mathematics Education, Teacher Certificate (EA/A Mathematics)
University of Arizona, Eller College of Management 1997 — 2001
BSBA, Marketing
Newport Harbor
General Growth Properties February 2015 - Present
Corporate Concierge Services November 2013 - February 2015
24 Hour FitnessR June 2009 - November 2012
Elephant PharmacyR October 2005 - February 2009
Sam's Club 1989 - 2005
Skills
Profit, Sales Budgets, Expense Control, Recruiting & Staffing, Mult-Units, Training & Development, Guest Experience, Retail Sales, Shrink Control, Community Outreach, Marketing Strategy
Education
Indiana University-Purdue University at Fort Wayne
General Studies
Blue Plate September 2011 - Present
Corporate Concierge Services September 2010 - August 2011
Berghoff Catering and Restaurant Group September 2007 - August 2011
Skills
Private Dining, Catering, Hospitality, Food & Beverage, Restaurants, Hospitality Management, Event Planning, Event Management, Corporate Events, Banquets, Food, Weddings, Wedding Planning, Restaurant Management, Hospitality Industry, Tourism, Culinary Skills, Micros
Education
Moody Bible Institute
Corporate Concierge Services March 2011 - Present
Sullivan's Steakhouse June 2008 - January 2011
Corporate Concierge Services June 2008 - August 2010
Talbot Hotel July 2005 - June 2006
Education
The Chicago School of Professional Psychology 2009 — 2011
Industrial and Organizational Psychology
Knox College 2001 — 2004
Chicago State University
B.A, Psychology
Convergint Technologies February 2014 - Present
Sid Potts, Inc. November 2012 - January 2014
Corporate Concierge Services June 2008 - November 2012
Corporate Concierge Services 2009 - December 2011
Corporate Concierge Services 2008 - 2009
Skills
Event Management, Hospitality, Customer Service, Hospitality Industry, Marketing, Social Media, Microsoft Office, Negotiation, Corporate Events, PowerPoint, Social Media Marketing, Contract Management, Office Administration, Human Resources, Customer Satisfaction
Education
The College of Wooster
BA, Psychology
Unlimited Cleaning Services, Inc. September 1995 - Present
Corporate Concierge Services May 2011 - February 2015
InterContinental Hotels Group (IHG®) August 1991 - July 1995
Skills
Leadership, Customer Service, Hotels, Sales, Marketing, Management, Strategic Planning, Training, Front Office, Time Management, Call Centers, Recruiting, Customer Satisfaction, Payroll, Small Business..., Scheduling, Accounting, Microsoft Excel, Call Center Management, Hotel Front Desk..., Organizational..., Creativity Skills, Business Management, QuickBooks, Website Creation, Software Installation, Microsoft Office, Computer Network..., Software Updates
Education
Melrose High School
Accounting and Art
Southwest Tennessee Community College
Business Administration
The University of Memphis
Business Administration, Management
Lowen Associates March 2015 - Present
The Missner Group, LLC April 2013 - March 2015
International Marble and Granit Supplier Co. June 2012 - April 2013
Froelich Kim Architecture August 2011 - March 2012
Corporate Concierge Services August 2010 - January 2012
ABC Architects August 2006 - August 2008
Skills
Architectural Design, AIA Documents, Comprehensive Planning, Submittals, Construction Drawings, SketchUp, Design Research, Construction Accounting, Design and Construction, InDesign, Accounts Payable, Photoshop, Bluebeam, Contractual Agreements
Education
Politechnika Krakowska im. Tadeusza Kościuszki 2001 — 2006
Master of Science (M.S.), Architecture and Urban Design, 4.0 GPA
Millsaps College 1997 — 2001
B.A., Art History and Studio Art
Corporate Concierge Services October 2014 - Present
JLL October 2012 - April 2014
Jones Lang LaSalle June 2007 - February 2009
Jones Lang LaSalle August 2003 - November 2006
Jones Lang LaSalle October 1995 - August 2003
Kroehler Center YMCA - Naperville 1992 - 1995
Skills
Word, PowerPoint, Access, Intranet, MRI, JD Edwards, Administration, Microsoft Office, Administrative Support, Outlook, Data Entry, Database Administration, Contract Management, SharePoint, Office Management, Accounts Payable, Real Estate, PeopleSoft, Start-ups, Dispostions, Due Dilligence, 360facility, Procurement, Internal Audit, Best Practices, Training, Property Management, Management, Due Diligence, Microsoft Word, Administrative..., Contract Negotiation, Lease Administration, Corporate Real Estate, Leases, Budgets
Education
Northern Illinois University
Bachelor of Arts Degree, Journalism
Northwestern Memorial Hospital May 2014 - Present
Colliers International December 2012 - May 2014
Colliers International August 2008 - December 2012
Corporate Concierge Services May 2007 - May 2008
Skills
Facilities Management, Management, Leases, Lease Administration, Real Estate, Property Management, Tenant, Real Estate Transactions, Corporate Real Estate
Education
University of Iowa 2003 — 2007
Bachelor, Speech Pathology & Audiology
Corporate Concierge Services July 2011 - Present
Education
Sinclair Community College 2010 — 2013
Accounting Major
Corporate Concierge Services May 2015 - Present
Corporate Concierge Services October 2014 - May 2015
FilAm Arts / The Getty Foundation June 2013 - September 2013
CSUN Communication Association January 2013 - May 2013
CSUN Filipino-American Student Association December 2012 - May 2013
CSUN Filipino-American Student Association May 2012 - December 2012
SlugBooks August 2012 - August 2012
CSUN Filipino-American Student Association December 2011 - May 2012
CSUN Filipino-American Student Association May 2011 - December 2011
Anchor Blue Retail Group October 2009 - July 2010
Skills
Event Planning, Social Media, Leadership, Facebook, Public Speaking, Social Networking, Nonprofits, Customer Service, Public Relations, Microsoft Office, PowerPoint, Microsoft Excel, Project Management, Programming, Multi Tasking, Communication Skills, Teamwork
Education
California State University-Northridge 2010 — 2014
Bachelor's Degree, Communication Studies