Delta Air Lines Global Services
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Delta Air Lines Global Services Employees
State of Maine May 2015 - Present
Delta Air Lines Global Services October 2013 - April 2015
Delta Air Lines Global Services October 2012 - October 2013
Regional Elite Services - Delta Air Lines January 2012 - October 2012
Regional Elite Sevices - Delta Air Lines May 2009 - December 2011
NYCY Food & Beverage LLC May 2004 - December 2008
Skills
Airlines, Analysis, Customer Service, Business Planning, Budgets, Airports, New Business Development, Training, Aviation, Flights, Business Development, Problem Solving, Market Analysis, Business Analysis, Marketing, Forecasting, Team Building, Project Management, French, Microsoft Excel, SAP, Management, Excel, Flight Operations, Procurement Contracts, Hyperion Planning, Operations Management, Transportation, Commercial Aviation, Negotiation, Project Planning, Sales, Financial Analysis, Pricing, Team Leadership, Aircraft, Logistics, Customer Satisfaction, Airport Management, Aviation Security, Industrial Engineering
Education
Husson College 2012 — 2014
Master of Business Administration (MBA), Marketing
Husson College 2006 — 2010
Bachelor of Business Administration (BBA), Marketing - Business Law
New England School of Communications 2005 — 2006
Public Relations - Advertising
CARE USA September 2010 - Present
DAL Global Services July 2009 - September 2010
Sawyer Realty Holdings, LLC. June 2005 - April 2009
Delta Air Lines Global Services October 1997 - June 2005
Skills
Performance Management, Employee Relations, Human Resources, Policy Analysis, Management, Onboarding, HRIS, Team Building, Leadership, Coaching, Recruiting, Personnel Management, Training, Policy, Organizational..., Talent Management, Temporary Placement, Strategy, Talent Acquisition, Workforce Planning, Deferred Compensation, Succession Planning, Change Management
Education
Troy University
Bachelor of Science (B.S.), Political Science
JPMorgan Chase & Co. February 2014 - Present
JPMorgan Chase August 2011 - Present
Disney Store January 2009 - Present
Integrated Airline Services May 2006 - July 2007
Delta Air Lines Global Services May 2005 - July 2006
Worldwide Flight Services October 2002 - April 2005
Delta Air Lines January 2000 - January 2002
Skills
Payroll, Employee Benefits, Accounts Receivable, Interviews, Time Management, Customer Service
Education
Ashworth College 2006 — 2013
Paralegal Certificate, Legal
Veterans of Foreign Wars 2012 - Present
Delta Air Lines Global Services August 1998 - Present
Colorado Womens College 2011 - 2015
Colorado Womens College 2011 - 2015
Colorado Womens College 2011 - 2015
Colorado Womens College 2011 - 2015
Veterans of Foreign Wars Post 1 2012 - 2014
US Army February 1983 - August 2004
Skills
Airlines, Flights, Airports, Aviation, Flight Safety, Customer Service, Military, Training, Aviation Security, Team Leadership, Commercial Aviation, Airline Management, Aircraft, Aircraft Maintenance, Airport Management, Public Speaking, Strategic Planning, Management, Team Building, Leadership, Process Improvement, Program Management, Budgets
Education
University of Denver Colorado Womens College 2011 — 2015
Bachelor of Arts (BA), Law and Society, minor Leadership Studies, Certificate in Philanthropic Studies
International Air and Hospitality Academy 1987 — 1988
Delta Air Lines Global Services June 2012 - Present
Delta Air Lines Global Services / Delta / Unitied Express October 2001 - October 2010
GAT Airline Ground Support Inc. January 1999 - October 2001
United Airlines January 1999 - January 2001
Cooper Standard Automotive July 1992 - January 1999
Skills
Airlines, Aviation, Airports, Project Planning, Management, Leadership, Flights, Commercial Aviation, Team Building, Quality Assurance, Airport Management, Training, Strategic Planning, Budgets, Customer Service, Sales, Human Resources, Investments, Investment Properties, Real Estate
Education
Bowling Green State University 1988 — 1992
Aero Technology / Business
Bowling Green State University, Bowling Green, Ohio
Business Administration and Management, General
Delta Air Lines Global Services February 2014 - Present
Best Buy August 2009 - February 2014
Skills
Big Box, Store Management, Loss Prevention, Associate Development, Planograms, Store Operations, Multi-channel Retail, Merchandising, Visual Merchandising, People Development, Retail Sales, Profit, Customer Satisfaction, P&L Management, New Store Openings, Sales, Performance Management, Customer Engagement, Inventory Management, Sales Management, P&L, Inventory Control, Training, Team Leadership, Income Statement, Retail, Team Building, Sales Operations, Customer Experience, Driving Results, Customer Retention, Customer Service, Consumer Electronics, POS
Education
University at Buffalo 2005 — 2010
Bachelor of Science (BS), Physics
University at Buffalo 2005 — 2010
Minor, Mathematics
Alsalam Aircraft Company December 2013 - May 2015
THE ALAMO TRAVEL GROUP January 2012 - January 2014
GRACY TRAVEL INTERNATIONAL January 2011 - July 2011
ADVANCED ELECTRONICS COMPANY, King Abdul Aziz Air Base January 2009 - January 2011
DELTA AIR LINES GLOBAL SERVICES January 2007 - January 2008
Midwest Airlines January 2005 - January 2008
UNITES STATES AIR FORCE, Davis-Monthan Air Force Base, AZ / Kunsan Air Base January 1994 - January 2004
American Airlines January 1999 - January 2000
Skills
Sabre, Avionics, Travel Planning, Aviation Operations, Aircraft Maintenance, Air Force, Aircraft, Aviation, Team Building, Flights, Microsoft Office, Team Leadership, Strategic Planning, Airlines, Customer Service, Training, Maintenance & Repair
Education
Texas Tech University - Rawls College of Business 2015 — 2018
Master of Business Administration (MBA)
Texas Tech University School of Law 2015 — 2018
Doctor of Law (J.D.)
The University of Texas at San Antonio 2011 — 2013
Bachelor of Business Administration (BBA), Management (International Business Concentration)
Community College of the Air Force 1994 — 2002
Associate of Applied Science; Degree, Avionics Technology
United Airlines 2014 - Present
Rolls-Royce Controls and Data Systems 2012 - 2014
Delta Air Lines / Northwest Airlines 2009 - 2012
SimAirline.net 2000 - 2010
Delta Air Lines / Northwest Airlines 2007 - 2009
Air Transport World 2006 - 2006
Metropolitan Washington Airports Authority 2005 - 2006
Delta Air Lines Global Services 2004 - 2004
Jet Services 2002 - 2002
Skills
Aircraft, Data Analysis, Sustainability, Program Management, Airline Management, Corporate Social..., Emissions Trading, Alternative Fuels, Private Pilot, Fuel Efficiency
Education
The University of Texas at Austin 2012 — 2014
Master of Business Administration (MBA)
Carleton College 2003 — 2007
Bachelor of Arts, Economics cum laude
Thomas Jefferson High School for Science and Technology 1999 — 2003
Competitive Power Ventures, Inc. December 2011 - Present
Competitive Power Ventures, Inc. July 2010 - December 2011
Georgia System Operations Corp August 2008 - December 2008
Delta Air Lines Global Services May 2007 - May 2008
Skills
Six Sigma, Matlab, Analysis, Testing, Engineering, Access, Project Planning, AutoCAD, Microsoft Excel, SQL, Risk Management, Leadership, Supply Chain Management, C++, Energy, HTML, Data Analysis, VBA, Project Management, Software Engineering, Microsoft Office, Simulations, Renewable Energy, Process Improvement
Education
Georgia Institute of Technology 2006 — 2010
B.S., Industrial and Systems Engineering
JPMorgan Chase November 2009 - May 2014
(L2g) Field Inspection Services 2007 - 2009
Delta Air Lines Global Services 2004 - 2008
The Hartford 2005 - 2007
Assurant Solutions 1999 - 2004
Internal Revenue Service 2000 - 2003
First Data Corporation 1997 - 1998
American Express 1995 - 1997
First Data Corporation 1994 - 1995
Skills
Call Centers, Insurance, Customer Service, Claim, Leadership, Microsoft Excel, Claims Management, Data Entry, Financial Risk, Access, Operations Management, Software Documentation, Time Management, Employee Benefits, Analysis, Customer Satisfaction, Process Improvement, Business Analysis, Underwriting, Contract Negotiation, Customer Retention, Outlook, Banking, Finance, Credit, Performance Management, Risk Management, Data Analysis, Negotiation, Team Management, Operations, Change Management, REO, Vendor Management, Project Management, Property & Casualty..., Revenue & Profit Growth, Business Planning, Business Process..., Forecasting, Corporate Budgeting, Real Estate, Default, Total Cost Reduction, Claims Handling, Claims Resolution, Property Claims, Natural Disasters, Loan Servicing, Microsoft Office
Education
American InterContinental University
Bachelor's degree
The American College 1997 — 1999
Associate's degree
Seventh Generation January 2015 - Present
Seventh Generation July 2013 - December 2014
Burt's Bees August 2011 - July 2013
Burt's Bees February 2011 - August 2011
Burt's Bees January 2008 - February 2011
Burt's Bees July 2006 - December 2007
H.J. Heinz July 2004 - July 2006
Delta Air Lines Global Services June 2001 - July 2002
eTour February 1999 - February 2001
Deluxe Corporation July 1997 - February 1999
Skills
Consumer Products, Brand Management, Competitive Analysis, Marketing Strategy, Customer Insight, Marketing Management, Integrated Marketing, Social Media, Marketing Research, Market Planning, Cross-functional Team..., Brand Architecture, Brand Development, Market Research, Product Management, Interactive Marketing, Global Marketing, Business Planning, Marketing, Product Marketing, Leadership, Segmentation, Brand Equity, Trade Marketing, Product Launch, Strategy, Management, Social Media Marketing, Digital Marketing
Education
Fuqua School of Business, Duke University 2002 — 2004
MBA, Business, marketing
Wake Forest University 1993 — 1997
BA, Communications with German minor
DAL Global Services March 2005 - Present
Delta Air Lines Global Services 1993 - 2005
Toronto Blue Jays 1986 - 1992
Education
State College of Florida-Manatee-Sarasota 1987 — 1988
Delta Air Lines Global Services January 2013 - Present
Pinnacle Airlines 2008 - 2011
Pinnacle Airlines Corp. April 2005 - December 2008
Skills
Airlines, Aviation, Aircraft, Airports, Commercial Aviation, Flights, Aerospace, Aviation Security, Airport Management, Flight Safety, Charter, Civil Aviation, Sabre, Travel Management, Airline Management, IATA, Airworthiness, Business Aviation, Human Factors, Ticketing, Aeronautics, B737, Ground Handling, Transportation, Business Travel, Revenue Analysis, ICAO, Air Freight, Airline Reservations, Safety Management..., Operations Management, Management, General Aviation, Freight, Loyalty Marketing
Education
Saginaw Valley State University
Communications / Legal Studies
Endeavor Air August 2015 - Present
Delta Air Lines Global Services August 2014 - August 2015
Rockets Frozen Yogurt May 2013 - July 2014
Minocqua J1 School District June 2011 - August 2013
Skills
Customer Service, IT Operations, Team Leadership, Social Media Marketing, Inventory Management, Purchasing, Operations Management, Restaurant Management, Food Service, Mac OS, Windows, Microsoft Office, Audio Visual Support, Educational Technology, Schedule Writing, Google Apps, IT Hardware Support, Software Installation, Technical Writing, Social Media, Public Speaking
Education
The College of St. Scholastica 2011 — 2015
Business/Corporate Communications
Delta Air Lines Global Services September 2006 - Present
Delta Air Lines December 1974 - January 2004
Education
Georgia State University 1968 — 1971