Department of Immigration and Citizenship
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Department of Immigration and Citizenship Employees
PwC September 2014 - Present
SuccessFactors October 2008 - August 2014
Department of Immigration and Citizenship July 2007 - October 2008
Department of Employment and Workplace Relations February 2004 - July 2007
Perpetual Trustees July 2003 - January 2004
Royal Australian Air Force (RAAF) May 2001 - December 2003
JP Morgan December 2002 - June 2003
Skills
HRIS, Performance Management, SaaS, Workforce Planning, Change Management, Business, Personnel Management, Human Resources, Strategy, Succession Planning, Leadership, Organizational..., Talent Management, Professional Services, Analytics, Process Improvement, Management, SuccessFactors, Training, Program Management, Recruiting, Consulting, Analysis
Education
University of Western Sydney 2000 — 2003
Bachelor of Adult Education, Human Resources and Industrial Relations
Macquarie University
United Nations May 2015 - Present
Arc Finance June 2014 - May 2015
United Nations January 2014 - June 2014
Department of Immigration and Citizenship February 2011 - January 2013
Department of Human Services, Victoria, Australia January 2007 - December 2008
GE Money June 2006 - December 2006
Nielsen February 2005 - August 2005
Department of Human Services, Victoria, Australia September 2003 - February 2005
Skills
Government, Stakeholder Management, Stakeholder Engagement, Project Management, Public Administration, Program Management, Policy Analysis, Business Strategy, Risk Management, Policy, Analysis, Team Leadership, Research, Negotiation, Governance, Management Consulting, Financial Analysis, Public Speaking, International..., International Relations
Education
University of Melbourne 2008 — 2009
Master, International Politics
Sciences Po 2009 — 2009
Masters international exchange student in Paris, France
South China University of Technology 2005 — 2006
International exchange student
La Trobe University 2004 — 2006
Bachelor, International Business
Department of Immigration and Citizenship January 2013 - Present
Skills
Strategic Planning, Government, Program Management, Risk Management, Team Building, Federal Government, Leadership, Project Management, Policy, Policy Analysis, Public Speaking, Analysis, Management, Proposal Writing, Public Policy, Security Clearance, Team Leadership
Education
George Mason University 2003 — 2006
Bachelor
Northern Virginia Community College 2002 — 2004
Associates
Northwestern Memorial Hospital January 2006 - Present
Department of Immigration and Citizenship October 2000 - July 2005
Skills
Microsoft Excel, Microsoft Word, Microsoft Accss, Microsoft Outlook, Microsoft Powerpoint, JavaScript, CSS Javascript, XHTML, Windows 7, Mac OS, Unix Operating Systems, Epic Systems, IDX, Adobe Acrobat, EMR, Healthcare, Hospitals, Healthcare Management, EHR, Outlook, PowerPoint, Access, Change Management, Data Entry, Customer Service, HIPAA, Healthcare Information..., Process Improvement, Project Management, Research, Software Documentation
Education
DeVry University-Illinois 2010 — 2014
Bachelor of Science (BS), Computer and Information Sciences and Support Services, 3.0
Highline Unified School District November 2013 - Present
Palm Springs Unified School District September 2010 - April 2012
Palm Springs Unified School District August 2008 - June 2010
Palm Springs Unified School District August 2005 - June 2008
Spokane Public Schools September 2000 - November 2002
The Guardian Life Insurance Company of America September 1994 - July 2000
Department of Immigration and Citizenship September 1993 - May 1994
Nordstrom 1988 - 1993
Insurance Express.com Inc 1988 - 1990
Baden Sports September 1986 - 1988
Skills
Applied Behavior..., Behavior Modification, Training, Instructional Design, Educational Technology, Curriculum Development, Curriculum Design, Staff Development, Community Outreach, Education, Program Development, Youth Mentoring, Youth Development, Tutoring, Higher Education, Positive Behavior..., Medical Terminology, Health Insurance, Customer Support, K-12
Education
Gonzaga University 2002 — 2004
Masters of Ed, Special Education; Applied Functional Analysis
Gonzaga University 1999 — 2002
Bachelor of Arts, Speech Communication
Inteligencia Emocional Org July 2011 - Present
Cancún February 1992 - Present
Cambridge University Press January 2004 - 2011
COLEGIO MANO AMIGA July 2009 - July 2010
INSTITUTO PEDREGAL July 2007 - July 2008
CAMPO ESCUELA SAN JOSE July 2006 - July 2007
Seguridad Publica Turistica y Transito del Estado Turistico January 1992 - December 1999
Department of Immigration and Citizenship June 1989 - December 1992
Skills
Maestría en Literatura..., Inglés, Editing, Social Media, Publishing, Photoshop, Microsoft Office, Copy Editing, Advertising, Magazines, InDesign, Online Advertising, Proofreading, Editorial, Blogging, Graphic Design, Public Relations, Journalism, Copywriting, Research, Marketing Communications, Marketing Strategy
Education
Texas A&M University
Master of Business Administration (M.B.A.), Business Administration and Management, General, Hotel&Restaurant MBA
Universidad La Salle de Cancún, A.C.
English Teacher
Charles Jerome Ware, P.A. November 1988 - Present
Saint Paul's College August 1987 - October 1988
Federal Trade Commission December 1983 - July 1987
U. S. Department of Justice August 1977 - December 1983
Department of Immigration and Citizenship September 1980 - December 1981
Arent, Fox, Kintner, Plotkin & Kahn law firm May 1977 - August 1977
Middlesex County, Massachusetts District Attorney's Office August 1975 - May 1977
Boston College Law School September 1975 - April 1977
Skills
Civil Litigation, Family Law, Criminal Defense, Wills, Legal Research, Commercial Litigation, Personal Injury, Criminal Law, Legal Writing, Appeals, Trusts, Arbitration, Administrative Law, Consumer Law, Real Estate Transactions, Legal Assistance, Trial Practice, Mediation, Courts, Competition Law, Trials, Alternative Dispute..., Dispute Resolution, Civil Rights, Legal Issues, Wrongful Death, Torts, Entertainment Law, Product Liability, Medical Malpractice, Discrimination, Property Law, Corporate Law, Class Actions, Employment Law, Licensing, Intellectual Property, Legal Advice, Estate Planning, LLC, Corporate Governance, Hearings, Breach Of Contract, Domestic Relations, Paternity, Public Liability, Business Litigation, Crisis Counselling, Litigation, Strategic Planning
Education
Boston University Graduate School of Management 1975 — 1976
Fellowship in Business Management, Micoeconomics & Management
Howard University School of Law 1972 — 1975
Doctorate of Jurisprudence, Trial Advocacy/Antitrust & Corporate
School of Medicine, University of Alabama in Birmingham
QualiTest Group April 2014 - Present
Clean Energy Regulator February 2012 - October 2013
Department of Immigration and Citizenship July 2008 - February 2012
Child Support Agency September 2007 - June 2008
Department of Education Science and Training March 2006 - September 2007
Australian Department of Defense January 2001 - September 2005
Skills
Test Management, Test Planning, Testing, System Testing, Regression Testing, User Acceptance Testing, Agile Testing, Release Test Management, Document Review, Reports, Test Execution, Quality Center, Waterfall, System Integration..., Defect Tracking, Test Cases, V-Model, Performance Testing, Functional Testing, Business Analysis, Risk Based Testing, Manual Testing, Exploratory Testing, SDLC, Test Strategy, Quality Assurance, Integration Testing, HP Quality Center, Requirements Analysis, Agile Methodologies, Stakeholder Management
Education
APM College of Business and Communication 2005 — 2005
Prince2 - Foundation, Project Management Methodology
Southern Cross University 2002 — 2004
Graduate Diploma, Professional Management
Canberra Institute of Technology 2003 — 2003
Diploma: Government Financial Management, Accounting and Finance
Canberra Institute of Technology 2002 — 2002
Statement of Attainment: Accrual Accounting, Accounting and Finance
I V & V Software 2001 — 2001
End to End Software Testing, QA, Testing
The Capitol Steps 1991 - Present
Ocean State Theatre Company January 2014 - February 2014
Radio, TV appearances including Good Morning Smerica and Wild On w/ Brook Burke 1993 - 2013
Duke Ellington School of the Arts 2012 - 2012
Department of Immigration and Citizenship 2012 - 2012
Adventure Theatre MTC 2011 - 2012
Adventure Theatre MTC 2010 - 2010
Met Rep Opera Co. 2009 - 2009
Wheaton High School 2007 - 2008
The Capitol Steps 1995 - 2005
Skills
Stage, Theatre, Drama, Acting, Comedy, Performing Arts, Singing, Musical Theatre, Dialects, Plays, Shakespeare, Improvisation, Voice Acting, Voice Over, Stage Combat, Commercials, Directing, Playwriting, Independent Film, Screenwriting, Theatrical Production, Stage Management, Feature Films, Dance, Physical Theatre, Film, On-camera, Casting, Short Films, Choreography, Dramaturgy, Arts Administration, Entertainment, Film Production, Festivals, Screenwriter, Costume Design, Music Videos, Sketch Comedy, Opera, Producing, Audio Books, Broadway, Documentaries, Music, Teaching Acting, Television, Sound, Stage Direction
Education
University of Maryland College Park 1977 — 1983
B.A., Theater, English, Education, Graphic Arts
Montgomery Blair High School 1975 — 1977
Amazing Grace Ministry July 2012 - Present
"Heartstrings" May 2002 - Present
Palm Beach County School District August 1995 - August 2000
Department of Immigration and Citizenship December 1984 - August 1985
Portsmouth Naval Shipyard September 1981 - December 1984
Veterams Administration Medical&Regional Office Center December 1979 - November 1980
Skills
Creative Writing, Books, Storytelling, Poetry, Published Author, Blogging, Social Media, Journalism, Copy Editing, Editing, Proofreading, Public Speaking, Teaching, Microsoft Word, English, Freelance Writing, Fiction, Publishing, Non-fiction, Social Networking, Newspaper, Publications, Feature Articles, Customer Service, Facebook, Short Stories
Education
Florida Atlantic University 2004 — 2008
Bachelor of Arts (B.A.), English
University of Maine at Augusta 1977 — 1979
Associate of Arts (AA), Liberal Arts and Sciences/Liberal Studies
Self-employed Independent Travel AgentPro Travel NetworkMarch 2013 - Present
Department of Immigration and Citizenship July 1994 - June 2011
Skills
Travel Planning, Leisure Travel, Travel Arrangements, Adventure Travel, Cruises, Group Cruises, Group Travel, Family Vacations, River Cruises, Jamaica Travel..., Walt Disney World Dream..., Royal Caribbean, Marriott Specialist, MGM Specialist, Wedding and Honeymoon, Princess Cruises, Business Travel, Program Management, Training, Vacation
Education
Bowie State University
ATF 1994 - Present
Department of Immigration and Citizenship 2001 - 2002
Skills
Foreign Languages, International Relations, Mathematics, Tax Preparation, World Travel, Cooking, Piano Playing, Speech Writing, Report Writing, Technical Writing, Text Editing, E-Learning, Theatre, Latvian, Metaphysics, Angel Card Readings, Knowledge Management, Government, Curriculum Design, Diversity & Inclusion, Criminal Justice, Policy, Research, Counterterrorism, Public Speaking, Project Management, Social Media
Education
George Mason University 2011 — 2012
Graduate Certificate, e-Learning
University of Mary Washington 1987 — 1991
Bachelor of Arts (B.A.), Classics and Classical Languages, Literatures, and Linguistics
Monad Solutions January 2015 - Present
Cover Oregon March 2014 - Present
State of North Caroline Medicaid Processing September 2013 - March 2014
State of Hawaii June 2013 - August 2013
Province of British Columbia April 2009 - March 2013
Department of Immigration and Citizenship January 2007 - April 2009
New York Life March 2006 - November 2006
Georgia Technology Authority March 2004 - October 2005
GE Energy Services 2001 - 2002
Business Re-Engineering Group 1991 - 2002
Skills
Oracle Policy Automation, Business Rules..., Governance, Business Process..., Requirements Analysis, Business Process Design, Business Process, Business Analysis, Business Transformation, Solution Architecture, Business Process..., Change Management, Enterprise Architecture, Integration, SOA, Oracle, Program Management, Software Project..., IT Strategy
Education
Florida State University 1967 — 1971
BS - Math, Honors - Computer Science
Florida State University
First Honors Student in Computer Science - cum laude with BS in Math, Computer Science
Skookum Marketing Solutions Limited January 2015 - June 2015
Textron Aviation April 2013 - April 2014
Camargue April 2012 - September 2012
Hillgrove PR January 2012 - March 2012
Spirit Public Relations November 2011 - December 2011
72Point Ltd October 2011 - October 2011
Palamedes PR September 2011 - October 2011
Department of Immigration and Citizenship October 2009 - February 2010
Novotel Melbourne on Collins February 2008 - October 2009
Whistler Blackcomb 2007 - 2007
Skills
Strategic Communications, Press Releases, Newsletters, Public Relations, Marketing Communications, Social Media, Media Relations, Marketing
Education
Deakin University 2009 — 2012
Public Relations, PR/ International Relations/ Journalism
University of Ljubljana 2009 — 2010
Cultural exchange, Social Sciences
Assumption College Kilmore 2001 — 2004
RE/MAX Aboutowne Realty Corp January 2001 - Present
RE/MAX Aboutwone Realty Corp., Brokerage - "The Invidiata Team" August 2001 - November 2005
Department of Immigration and Citizenship March 1991 - August 1996
Skills
Investment Properties, Sales, Marketing Strategy, Management, Home, Real Estate, Condos, Sellers, First Time Home Buyers, Relocation, Selling, Buyer Representation, Single Family Homes, Referrals, Rentals, Senior Real Estate, New Home Sales, Real Property, Advertising, Investments, Luxury, Marketing, Negotiation, New Homes, Real Estate Financing, Real Estate Transactions, Residential Homes, Seniors, Townhomes
Education
McMaster University 1986 — 1990
B.A. (Honours), Economics
THOMAS A. BLAKELOCK HIGH SCHOOL 1982 — 1986
FAA July 2012 - Present
Department of Immigration and Citizenship March 2012 - July 2012
Yorktown Systems Group October 2011 - March 2012
Air Force Office of Scientific Research June 2009 - August 2010
Air Force Office of Scientific Research May 2008 - June 2009
Air Force Office of Scientific Research May 2006 - April 2008
Air Force Information Warfare Center February 2005 - May 2006
Air Force Information Warfare Center April 2003 - February 2005
Special Operations Forces System Program Office May 2001 - April 2003
F-15 System Program Office May 2000 - May 2001
Skills
Program Management, Supervisory Skills, Microsoft Office, Contract Management, Contract Negotiation, Budgeting, Government Contracts, Quality Assurance, Information Operations, Military, Team Leadership, leadership, Strategic Planning, Policy, Systems Engineering, Government Procurement, Leadership
Education
Troy University 1997 — 1999
MS, Management Science
University of Maryland College Park 1991 — 1995
BS, Business and Management
Discovery Communications October 2014 - Present
Discovery Communications January 2012 - Present
Washington Gas October 2008 - December 2011
Deloitte May 2005 - October 2008
Department of Immigration and Citizenship May 2004 - August 2004
Accenture June 2000 - August 2000
Skills
IT Audit, Sarbanes-Oxley Act, Internal Audit, Management, Internal Controls, Business Process, Information Technology, Risk Assessment, Auditing, Business Process..., Accounting
Education
University of Tulsa 2003 — 2005
Masters, Computer Science
Syracuse University 1999 — 2003
BS, Computer Science
Velocity Technology Solutions September 2012 - Present
Department of Immigration and Citizenship July 2011 - September 2012
Rorke Data February 2011 - July 2011
Skills
Shell Scripting, Help Desk Support, Network Administration, Network Security, System Administration, Enterprise Architecture, Computer Repair, Windows, ITIL, Active Directory, LDAP, Unix, Cisco IOS, VPN, Reporting & Analysis, Cloud Computing, Firewalls, Solarwinds, LAN Switching
Education
St. Cloud State University 2004 — 2010
B.S., Network information Security / Comp. Science
FCA Fiat Chrysler Automobiles June 2015 - Present
FCA Fiat Chrysler Automobiles March 2012 - May 2015
The Harvard Drug Group 2011 - 2012
Grant Thornton LLP 2006 - 2010
Department of Immigration and Citizenship 2005 - 2006
Australian National Audit Office 2001 - 2005
EY 1999 - 2001
Skills
Technical Accounting..., Financial Accounting, External Audit, US GAAP, IFRS, CPA, Internal Controls, Auditing, Financial Reporting, Accounting, Sarbanes-Oxley Act, Internal Audit, GAAP, Financial Statements
Education
The Australian National University 1996 — 1999
Commerce, Accounting, Finance
United States Air Force March 2010 - Present
My Crop Technologies January 2015 - April 2015
Department of Immigration and Citizenship February 2013 - October 2014
In-home Daycare March 2007 - March 2010
Skills
Information Assurance, Air Force, Security Clearance, Military, Top Secret, Military Operations, Military Experience, Defense, Aircraft, DoD, Training, Command, Flights, Microsoft Office, Aviation, Customer Service
Education
Colorado Christian University 2013 — 2015
Bachelor's degree, Management Information Systems, General
Heritage College-Kansas City 2002 — 2004
Associate's degree, Theraputic Massage
Nurse Mary, Inc. April 2009 - Present
Mahoney & Associates September 2002 - April 2009
South Florida Blood Bank December 2001 - September 2002
Department of Immigration and Citizenship March 1998 - December 2001
Skills
Wellness Consultant, Health, Healthcare, Prevention, Employee Benefits, Wellness, Corporate Wellness, Team Building, Employee Relations, Public Speaking, Health Promotion, Wellness Coaching, Coaching, Leadership Development, Health Education, Teaching, Wellbeing, Nursing, Writing, Case Management, Customer Relations, Management Consulting, Customer Service, Administration, Benefits, Corporate Wellness..., Employee Wellness, Health Insurance, Program Management
Education
University of North Florida 1994 — 1996
RN, BSN, Nursing
Department of Immigration and Citizenship October 2011 - Present
UK Border Agency Inspectorate November 2006 - January 2011
UK Border Agency Inspectorate May 2003 - October 2006
University of Westminster April 2000 - September 2002
Skills
Extensive International..., Family Immigration, Identity, Fraud Investigations
Education
The Open University
l
Service Canada September 2010 - Present
Service Canada August 2011 - September 2011
Service Canada June 2009 - September 2010
Department of Immigration and Citizenship March 2008 - June 2009
Service Canada June 2007 - March 2008
Skills
Government, Citizenship, Policy, Federal Government, Public Administration, Policy Analysis, Public Policy
Education
Centenary College 2009 — 2010
Masters Degree, Business Administration
Humber College 2006 — 2007
Public Administration
University of Toronto - University College 2001 — 2006
Honours Bachelor of Arts, History
National University January 2013 - Present
Community Food Bank November 2008 - January 2012
Youth Leadership Institute December 2007 - July 2008
City of Fresno, Housing and Community Development Division February 2007 - November 2007
California State University, Fresno August 2005 - May 2007
Habitat for Humanity January 2006 - January 2007
CSU Fresno Writing Center January 2000 - May 2004
Department of Immigration and Citizenship June 2003 - August 2003
California State University, Fresno June 2002 - August 2002
McLane High School - Literacy Center September 2000 - May 2002
Skills
Grant Writing, Event Planning, Board Development, Leadership, Policy Research, Program Development, Volunteer Management, Community Outreach, Community Organizing, Non-profits, Community Development, Grants, Leadership Development, Nonprofits, Policy, Public Speaking, Training, Fundraising
Education
California State University-Fresno 2005 — 2007
Advanced Certificate, American Humanics - Nonprofit Leadership
California State University-Fresno 1999 — 2004
Bachelor of Arts, English
MCEG Group June 2010 - Present
Outcomes Australia 2010 - 2011
Sharelife Australia 2010 - 2011
Department of Justice and Attorney General April 2010 - September 2010
HRX December 2009 - June 2010
Freelance January 2008 - April 2010
Blake Dawson February 2009 - August 2009
Department of Immigration and Citizenship August 2008 - January 2009
Department of Immigration and Citizenship January 2008 - August 2008
Skills
Copywriting, SEO copywriting, Direct Marketing, Legal Writing, Editing, Copy Editing, Knowledge Base, Federal Government, State Government, Public Law, Immigration Law, Justice, employment branding, Corporate Communications
Education
The Australian National University
Bachelor of Laws
North Sydney Girls High School
Higher School Certificate
Enosburg Opera House October 2008 - Present
Photography by Suzanne Hull-Parent 2008 - Present
Enosburg Nutshell Storage 2003 - Present
Enosburg School Board 2002 - 2011
Department of Immigration and Citizenship 1985 - 2005
Skills
Photography, Leadership, Public Relations, Strategic Planning, Creative Writing, Marketing, Fundraising, Editing, Event Management, Grant Writing, Advertising, Public Speaking, Social Media, Microsoft Office, Leadership Development, Nonprofits, Management, Policy, Non-profits, Event Planning
Education
Champlain College 1983 — 1984
Certificate, Secretarial Studies
Department of Immigration and Citizenship April 2008 - Present
Lisman, Webster & Leckerling September 2007 - February 2008
Krompier & Gordon July 2007 - September 2007
SUNY Fredonia May 2005 - May 2007
Education
Champlain College 2008 — 2010
MBA, MBA
State University of New York College at Fredonia 2005 — 2007
BA, Criminal Justice
State University of New York College at Fredonia 2005 — 2007
BA, Pre-Law
Jamestown Community College 2003 — 2005
AS, Criminal Justice
Department of Immigration and Citizenship AnalystVerizon Business1997 - 2007
Education
The University of Texas at Austin - The Red McCombs School of Business 1982 — 1987
BBA, Data Processing and Analysis
Adaptly December 2014 - Present
Reactive October 2012 - November 2014
The Shine Group August 2011 - August 2012
Guggenheim Museum May 2009 - October 2009
Department of Immigration and Citizenship February 2007 - May 2009
Skills
Graphic Design, Web Design, User Interface Design, Adobe Creative Suite, Typography, Photoshop, Mobile Design, User Experience Design, Social Media
Education
University of Canberra 2002 — 2006
Bachelor of Graphic Design
Department of Immigration and Citizenship 2008 - Present
Skills
Public Sector, Policy, Customer Service, Stakeholder Engagement, Information Management, Program Management, Governance, Microsoft Office, Research, Business Analysis, Project Management, Policy Analysis, IT Service Management, Project Delivery, Incident Management, PRINCE2, Change Management, Government, Stakeholder Management, Public Policy, IT Strategy, Public Administration, Requirements Analysis, ITIL, Team Leadership, Business Process...
Education
University of Colorado Colorado Springs
kenya consulate New YOrk July 2012 - Present
Department of Immigration and Citizenship December 1992 - July 2011
Skills
Administrative Support, Government, Policy Analysis, Policy, International Relations, Immigration Law, Simply Accounting, Management, Administration, Project Planning, International..., Foreign Policy, Budgets, Project Management, Analysis, Proposal Writing, Diplomacy, Capacity Building, Report Writing, Program Evaluation, Human Rights, Public Policy, Economics, Research, Strategic Planning
Education
KENYA SCHOOL OF GOVERMENT 2013 — 2013
STRATEGIC LEADERSHIP DEVELOPMENT COUSE
JOMMOKENYATTA UNIVERSITY OF AGRICULTURE AND TECHNOLOGY 2008 — 2010
Master of Business Administration (M.B.A.), STRATEGIC MANAGEMENT
KENYA INSTITUTE OF ADMINISTRATION 2009 — 2009
SENIOR MANAGEMENT COURSE
University of Nairobi 2001 — 2002
INTERNATIONAL RELATIONS AND DIPLOMACY, DIPLOMACY
STRATHMORE UNIVERSITY 1992 — 2001
C.P.A, Accounting
Egerton University 1988 — 1991
B.A, Economics, hons
TALA HIGH SCHOOL 1985 — 1987
K.A.C.E, ECONOMIC, GEOGRAPHY AND RELIGION
Mumbuni high school 1981 — 1984
KASINGA PRIMARY SCHOOL 1974 — 1980
C.P.E
Shared Services Canada July 2015 - Present
Shared Services Canada December 2012 - Present
Federal Government of Canada 2000 - Present
Citizenship and Immigration Canada June 2011 - March 2012
Department of Immigration and Citizenship August 1998 - May 2011
Skills
Government, IT Service Management, Security, Enterprise Architecture, MS Project, SharePoint, Information Management, IT Management, Strategic Planning, Public Sector, Budgets, Governance, Visio, Project Portfolio..., Stakeholder Management, Business Transformation, Business Process..., Resource Management, PMO, SAP, Risk Assessment, Process Improvement, Databases, Strategic Communications, PRINCE2, Data Analysis, Change Management, Team Leadership, Program Management, Risk Management, ERP, Integration, Requirements Analysis, Stakeholder Engagement, IT Operations, Project Management, ITIL, Project Planning, Public Speaking, Management, Business Intelligence, Analysis, Marketing Strategy, Management Consulting, PMP, System Administration, Business Analysis, Policy, Leadership, Customer Service
Education
Learning Tree International
Windows NT Systems and Networks Certified
Seneca College of Applied Arts and Technology
Department of Immigration and Citizenship ISOU.S. Customs and Border ProtectionFebruary 2007 - April 2012
Education
Oklahoma State University 1994 — 1996
MCS, Computer Science
Department of Immigration and Citizenship June 2007 - November 2012
Department of Immigration and Citizenship March 2005 - June 2007
Department of Immigration and Citizenship November 2004 - March 2005
Department of Immigration and Citizenship October 2001 - October 2004
Queensland Office of the Director of Public Prosecutions March 1998 - September 2001
Skills
Project managment, Project Planning, Business Analysis, Customer Service, Conflict Resolution, Office Administration, Government..., Plannning, Immigration Policy, Project Management, Policy, Visas
Education
Southern Cross University 1995 — 1998
Bachelor of Legal and Justice Studies, Criminal Law
Self-employed July 2012 - Present
Pechanga Resort & Casino April 2006 - September 2009
Department of Immigration and Citizenship February 2005 - October 2005
Skills
Office Administration, Career Counseling
Education
National University 1984 — 1985
MBA
Aquinas University 1970 — 1974
BSBA, Accounting