Donnelly Communications, Inc.
Address: 1776 Peachtree St NW # 700N, Atlanta, GA 30309 Hours: Open 24 hours Martin Luther King Jr. Day might affect these hoursMonday(Martin Luther King Jr. Day)Open 24 hoursHours might differTuesdayOpen 24 hoursWednesdayOpen 24 hoursThursdayOpen 24 hoursFridayOpen 24 hoursSaturdayOpen 24 hoursSundayOpen 24 hoursSuggest an edit Unable to add this file. Please check that it is a valid photo. Phone: (800) 870-0017: : Place name: Website: : : : Category: : Website: http://www.donnellycommunications.com/ Category: Call center Suggest an editUnable to add this file. Please check that it is a valid photo. Unable to add this file. Please check that it is a valid photo. Questions & answers Ask a questionBe the first to ask a question
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Donnelly Communications, Inc. Employees
Donnelly Communications, Inc. July 2014 - Present
Alaya Inspirational Motivation & Life Coaching January 2014 - Present
Theatre April 2010 - Present
Table Talk November 2009 - May 2014
Skills
Acting, Film, Theatre, Stage, Drama, Modeling, Singing, Motivational Speaking, Sexuality Education, Spiritual Gifts, Television, Performing Arts, Improvisation, Directing, Voice Over, Producing, Musical Theatre, Plays, Entertainment, Commercials, Video, Short Films, Dialects, Stage Combat, Comedy, Screenwriting, Voice Acting, Independent Film, Recording, Casting, Creative Writing, Music, Film Production, Playwriting, Dance, Video Production, Feature Films, Public Speaking, Leadership, Customer Service
Education
South Carolina State University 1989 — 1993
Communications w/ Concentration in Dramatic Arts. Minor in Broadcasting
The Men's Wearhouse, Inc. November 2014 - Present
AmeriCorps VISTA , CollegeCommunityCareer July 2014 - November 2014
Microsoft April 2014 - July 2014
AIDS Foundation Houston, Inc. December 2010 - July 2014
Donnelly Communications, Inc. November 2009 - June 2010
Imperative Talent Management April 2009 - June 2009
The R Agency May 2008 - October 2008
Allied Advertising January 2008 - May 2008
The Atlanta Community Food Bank September 2006 - November 2007
Skills
Public Relations, Nonprofits, Press Releases, Event Management, Recruiting, Event Planning, Facebook, Blogging, Management, PowerPoint, Microsoft Excel, Microsoft Office, Accounting, Sales, Leadership, Training, Advertising, Fundraising, Microsoft Word, Social Media, Policy, Strategic Planning, Social Networking, Customer Service, Research, Access, Coaching, Accounts Payable, Financial Accounting, Strategic Communications, Digital Media, Publicity, Entertainment, Program Development, Community Outreach, Volunteer Management, Outlook, Marketing, Interviews, Time Management, Project Management, Public Speaking, Data Entry, Program Management, Budgets, Creative Writing, Banking, E-commerce, Editing, ADP Payroll
Education
Texas Southern University 2015 — 2017
Master of Business Administration (M.B.A.), Business
Clark Atlanta University 2004 — 2009
Bachelor's Degree, Public Relations/Image Management
Euclid High School 2001 — 2004
High School Diploma, General Studies
Donnelly Communications, Inc. September 2012 - Present
State Farm April 2013 - October 2013
Niscayah September 2007 - October 2012
Skills
Customer Service, Account Management, Microsoft Excel, Microsoft Office, Management, Data Entry, Outlook, Process Improvement, Customer Satisfaction, Team Leadership, Microsoft Word, Call Centers, Sales
Education
Clark Atlanta University 1995 — 1997
Donnelly Communications, Inc. September 2013 - Present
Greenville High School July 2013 - May 2014
Macy's May 2012 - July 2013
Vector Marketing June 2011 - August 2011
Detroit Department of Health and Wellness June 2010 - August 2010
Skills
sales, communication, Food Safety, Food Service, Modern Dance, Jazz Dance, tap dance, Ballet, Computer Hardware, Microsoft Word, microsoft powerpoint, Hip-Hop Dance, Classical Ballet, Dance Education, Choreography, PowerPoint, Sales, Social Networking, YouTube, Facebook, Customer Service
Education
Clark Atlanta University 2008 — 2012
Bachelor of Arts (BA), Business Administration and Management, General
Mercy High School 2004 — 2008
College Prepatory
Corner Bakery Cafe March 2014 - Present
Donnelly Communications, Inc. November 2013 - January 2014
Connective Services September 2013 - November 2013
Year Up September 2012 - July 2013
Rock-Tenn Company January 2012 - July 2013
Nancy's Pizza November 2012 - January 2013
IBEW May 2011 - September 2011
Skills
Public Speaking, Outlook, Microsoft Office, Customer Service, Data Entry, Leadership, PowerPoint, Analysis, Access
Education
Chabot College 2011 — 2011
General Studies
Chowchilla Union High School 2009 — 2010
General Studies
LeasePlan USA May 2014 - Present
LeasePlan USA October 2007 - May 2014
Donnelly Communications, Inc. February 2006 - October 2007
Compaq Computer Corporation (now HP) February 2000 - November 2001
Education
DeVry University-Georgia
B.AS. Technical Management, Project Management
ITT Technical Institute-Duluth
A.S. Computer Systems Networking and Telecommunications
Donnelly Communications, Inc. September 2012 - Present
Developmental Disabilities Ministries April 2010 - May 2012
Sandra Howard October 2009 - May 2010
Skills
Customer Service, Call Centers, Customer Satisfaction, Training, Sales, Data Entry, Customer Experience, Time Management, Customer Retention
Education
Volunteer State Community College 2005 — 2007
Maryville College 2004 — 2005
American Sign Language (ASL)
Aerotek 2012 - Present
Alorica November 2011 - January 2012
Crystal Clear Vision June 2010 - October 2011
Donnelly Communications, Inc. 2011 - 2011
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Windows, Website Development, Customer Service, Data Entry, Invoicing, Filing, Social Networking, Social Media, Facebook, Outlook, Telephone Skills, Teamwork, Time Management, Call Centers
Education
Atlanta Metropolitan College 2012 — 2014
Associate of Arts (A.A.), Communication and Media Studies
Life Impact Chiropractic Clinic January 2013 - February 2014
AccentCare June 2010 - January 2013
Boeing May 2012 - September 2012
Village Theatre October 2011 - May 2012
Village Theatre March 2008 - October 2011
Donnelly Communications, Inc. September 2003 - December 2005
Donnelly Communications, Inc. October 2002 - December 2005
IBM 1997 - 2002
Skills
Customer Service, Collaboration, Continued Learning, Timely Decision Making, Diversity Awareness, Highly Personable, Communication Skills, Flexible to Change, Work Well Independently, Team-oriented, 2D Visual Design, Public Speaking, Computer Proficiency, Receptionist Duties, Visitor Relations/Tour..., Volunteer Management, Event Planning, Editing, Non-profits, Microsoft Office, Community Outreach, Program Development, Strategic Planning, Program Management, Community Development, Leadership, Team Building, Policy, Nonprofits, Research, Fundraising, Project Management, Highly personable, Event Management, Social Networking, Time Management, Sales, Outlook, Data Entry, Management, Diversity Training, Public Relations, Microsoft Word
Education
Seattle University 2008 — 2010
Bachelor of Arts (B.A.) Cum Laude, Liberal Arts and Sciences/Liberal Studies
Everett Community College 2006 — 2008
Associate of Arts and Sciences (AAS), Direct Transfer, 3.8
Donnelly Communications, Inc. October 2014 - Present
Salesfusion July 2013 - October 2014
Donnelly Communications December 2007 - July 2013
Donnelly Communications December 2007 - February 2010
SouthNet Telecom November 1998 - May 2000
Donnelly Communications September 1994 - November 1998
Skills
Training, Call Centers, Leadership, Process Improvement, Management, Account Management, Customer Satisfaction, Call Center, Program Management, Customer Service, Sales, Strategic Planning, Sales Process, Analysis, CRM, Salesfusion Marketing..., Customer Experience
Education
Georgia Institute of Technology 1990 — 1994
Bachelors of Science, International Affairs
Heritage High School
The InCrowd, Atlanta January 2011 - Present
Concept Enigma/The In Crowd Atlanta January 2011 - Present
Sitel September 2013 - June 2014
Walmart November 2011 - January 2013
Donnelly Communications, Inc. April 2010 - January 2011
Donnelly Communications January 2010 - January 2011
Remember This..., LLC January 2010 - April 2010
AirConditionally Yours, Inc January 2005 - January 2010
Skills
Customer Service, Customer Satisfaction, Customer Engagement, Customer Oriented, Creative Writing, Proposal Writing, Resume Writing, Speech Writing, Report Writing, Microsoft Office, Office Management, Social Promotion, Promotions, Interpersonal Skill, Interpersonal..., Typing, Filing, Clerical Skills, Editing, Text Editing, Team Building, Team Leadership, Energetic team player, Motivated self-starter, Delegation, Self-driven, Strategic Thinking, Data Entry, Telephone Skills
Education
Georgia Perimeter College 2012 — 2014
Pending, Public Relations, Advertising, and Applied Communication
Port Richmond High School 1994 — 1998
Public Relations
Yoh, A Day & Zimmermann Company July 2013 - Present
Microsoft January 2007 - January 2013
Microsoft January 2006 - January 2007
Donnelly Communications, Inc. September 2004 - January 2006
Primitive-Eye Consulting June 2002 - June 2004
Denali Advanced Integration January 2001 - June 2002
Volt Workforce Solutions October 1999 - January 2001
Skills
Talent Management, Full-cycle Recruiting, Talent Assessment, Talent Identification, Training & Development, Collaborative Working, Business Planning, Immigration Law, Visas, Small Business, conversational French, Client Communication, Customer Relations, Employee Relations, Salary Negotiation, Relocations, Profit & Loss Management, Blogging, Hiring, Taleo, PeopleSoft, Encore, SAP E-Recruiting, iCIMS, RECWEB, Headtrax, ManagePoint, Calypso, Benefits Negotiation, Relocation, Recruiting, Collaborative..., SDLC, Customer Service, Employee Training, Management, French, People Management, Screening, Talent Developer, Strategic Sourcing, Internet Recruiting, Organizational..., Onboarding, Human Resources, Employee Benefits, Applicant Tracking..., Screening Resumes, Talent Acquisition, Sourcing
Education
Seattle Pacific University 2001 — 2002
Professional, Human Resources
University of Oregon 1993 — 1998
BA: Bachelor in Arts, Major in Humanities and minors in Theater and European History, 3.5
Robert Manning School, Bourne, UK 1986 — 1991
English Literature (British and Commonwealth)
Donnelly Communications, Inc. November 2010 - Present
H. J. Russell & Company May 2006 - July 2009
InterContinental Hotels Group (IHG) June 2005 - August 2005
Skills
Call Centers, Workforce Management, Customer Satisfaction, Customer Experience, Customer Service, Technical Support, Process Improvement, Customer Retention, CRM, Microsoft Office, Training, Quality Assurance, Call Center Development, Vendor Management, Data Entry, Lotus Notes, Telemarketing, Management, Customer Support, Account Management, Public Speaking, Microsoft Excel, PowerPoint
Education
Fort Valley State University 2003 — 2008
Bachelor's Degree, Computer Information Systems
DB Schenker April 2014 - Present
Donnelly Communications, Inc. August 2012 - February 2014
Women's Guild at St. Ann's Catholic Church May 2010 - August 2012
Cobb County Schools 2007 - 2009
Cobb County Schools July 2001 - June 2007
Cobb County Schools July 2001 - January 2004
Skills
Bilingual, Translation, English, Microsoft Office, Writing, Editing, Public Speaking, Teaching, Coaching, Team Building, Leadership, Marketing, Organizational..., Training, Management, Program Management, Performance Management, Community Outreach, Staff Development, Team Leadership, Leadership Development, Classroom, Microsoft Word, Spanish, Budgets, Nonprofits, Customer Service, Strategic Planning, PowerPoint, Social Media, Event Planning, Fundraising
Education
Harvard University 1981 — 1982
Masters degree, Administration, Planning and Social Policy
Tufts University 1976 — 1980
B.A., Child Study and Education
Georgia Department of Juvenile Justice January 2013 - May 2013
Donnelly Communications, Inc. March 2012 - November 2012
Moraine Valley Community College June 2011 - August 2011
Mississippi Valley State University October 2009 - December 2010
Cook County Government May 2010 - August 2010
Education
Clark Atlanta University 2011 — 2013
Master of Arts (M.A.), Criminal Justice and Corrections
Mississippi Valley State University 2007 — 2011
Bachelor of Science (B.S.), Criminal Justice and Corrections
Mississippi Valley State University 2007 — 2011
Bachelor of Arts (B.A.), Mass Communication/Media Studies
Donnelly Communications, Inc. November 2013 - Present
Druid city hospital August 2010 - July 2014
US Census Bureau2010 January 2010 - August 2010
University of Alabama at Birmingham September 2007 - December 2009
Studio Plus June 2006 - July 2007
Certegy Payment Recovery Services2004-2005 August 2005 - August 2005
Skills
Customer Service, Event Planning, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Outlook, Process Scheduler, Public Relations, Research, Hospitality, Data Entry, Administrative..., Administration, Office Administration, Telephone Skills, Critical Thinking, Sales, Healthcare
Education
Le Cordon Bleu College of Culinary Arts-Atlanta 2014 — 2016
Associate's Degree, Culinary Arts/Chef Training
UNIVERSITY OF ALABAMA AT BIRMINGHAM (UAB) 2005 — 2009
Bachelor, Communication Studies2005- 2009Mass Communications/ Broadcasting; Communication Management
UNIVERSITY OF ALABAMA AT BIRMINGHAM (UAB) 2005 — 2009
Bachelor, Communication Studies2005- 2009Mass Communications/ Communication Management
University of Alabama at Birmingham 2005 — 2009
Bachelor's degree, Communication and Media Studies
ATLANTA EYE SURGERY CENTER April 2013 - Present
Donnelly Communications, Inc. November 2012 - Present
Dekalb Medical Center October 2010 - September 2012
Dr. Neelam Dutt, MD November 2003 - January 2007
Skills
Health Care Management,..., Hospitals, Nursing, Healthcare Information..., Managed Care, Revenue Cycle, Clinical Research, Healthcare Consulting, Customer Service, Medicaid, Healthcare Management, Medical Billing, Medical Records, Invoicing, Medical Terminology, Medical Coding, Medicare, Time Management, Microsoft Office, Process Scheduler, Data Entry, Team Building, Training, Leadership, Microsoft Word, Microsoft Excel, Management
Education
Kaplan University 2011 — 2013
Masters of Science in Management, Human Resources Management and Services, 3.87
Kaplan University 2009 — 2011
Bachelors of Science, Health Care Management, 3.57
Altegra Healthcare February 2015 - Present
Donnelly Communications, Inc. September 2013 - December 2014
Clayton County Board of Education August 1997 - May 2012
Delta Air Lines October 1978 - April 1997
Skills
Educational Technology, Training, Coaching, Leadership Development, EMR, Classroom, Instructional Technology, Differentiated..., Adult Education, Mentoring, Customer Service, Quality Assurance Review, Time Management, Curriculum Design, Educational Leadership, Leadership, Healthcare Information..., Program Management, Teaching, Employee Training, Community Outreach, Hands-on Training, Quality Assurance, Healthcare, Training Delivery, Workshop Facilitation, Instructor-led Training, Team Building, Teacher Training
Education
Nova Southeastern University 2006 — 2012
Doctor of Education (Ed.D.), Educational Leadership and Administration, Human Resources
Central Michigan University
Master of Arts (M.A.), Education
Clayton State University
Bachelor of Arts (B.A.), Education
Atlanta Metropolitan State College February 2013 - Present
Donnelly Communications, Inc. August 2010 - July 2012
Aircraft Services International Group November 2009 - August 2010
Skills
Proficient Typing Skills, Microsoft Office 2007, Microsoft Excel, Microsoft Word, Data Entry, Strategic Communications, Keen Listener, Dependable Team Player, Efficiency, Telecommunications, Office Administration, Predictive Analytics, Effective Speaking, Call Centers, Time Management, Lotus Notes, Customer Satisfaction, Access, Outlook, Training, Teamwork, Leadership, Customer Service, Microsoft Office
Education
Georgia State University 2014 — 2015
Bachelor of Science (B.S.), Criminal Justice
Atlanta Metropolitan State College 2011 — 2013
Associate of Science, Criminal Justice/Law Enforcement Administration
University of Michigan-Flint 2004 — 2006
Criminal Justice/Law Enforcement Administration
Flint Northern High School 2000 — 2003
Diploma, General Studies
Flint Southwestern Academy 1997 — 2000
DuKette Catholic School
Donnelly Communications, Inc. August 2012 - Present
Bankston & Bankston, Inc. January 1996 - Present
Focus of Georgia November 2011 - June 2012
Verso Technologies November 2003 - November 2008
Skills
Call Center, Data Entry, Microsoft Word, Microsoft Office, Typing, Filing, Customer Service, Front Office, techincal support, Administrative..., Highly detail oriented, Multi Tasking, Efficent, Teamwork, Team Leadership, Healthcare, Troubleshooting, Property Management..., Appointment Scheduling, Front to Back Office, Training, Call Centers, Account Management, Sales, Customer Satisfaction, Technical Support, Leadership
Education
Georgia Southern University 1983 — 1985
Wesleyan College
Donnelly Communications, Inc. August 2013 - Present
Hospitality Staffing Solutions November 2011 - May 2013
Leggett & Platt June 2006 - November 2011
Skills
Bilingual-English/Spanis...
Education
L.I.U 1992 — 1994
Bachelor's degree, Business Administration and Management, General
LIU Brooklyn 1992 — 1994
Bachelor's degree, Business Administration and Management, General
WellStar Health System April 2015 - Present
Turner Booth Clinic January 2015 - February 2015
Associated Physicians January 2015 - February 2015
Donnelly Communications, Inc. August 2014 - February 2015
ViSalus April 2013 - December 2014
Banfield Pet Hospital November 2012 - April 2014
LA Fitness May 2012 - December 2012
Toys R Us November 2009 - May 2011
Dave & Buster's Inc. July 2007 - October 2008
Applebee's October 2006 - July 2007
Skills
Telephone Skills, American Sign Language, Filing, Spanish-speaking, Time Management, Phlebotomy, Social Networking, Typing, Microsoft Office, Microsoft Word, PowerPoint, Customer Service, Medical Terminology, Leadership, Multi Tasking, Communication Skills, Receptionist Duties, Sales, Cash Management, Problem Solving, Food & Beverage, Health, Microsoft Excel, Organization, Merchandising, Interpersonal Skill, Internal Audit, Mac, Strategic Planning, Research, Translation, Human Anatomy, Call Centers, Fashion, phle, Phlebotomists, Certified EKG Technician, Medical Billing, Medical Coding, Bedside Manner, Health Insurance, Healthcare Management, Healthcare, ICD-9, Medical Assisting, Public Speaking
Education
Lincoln College of Technology-Marietta 2014 — 2015
Associate's degree, Medical/Clinical Assistant
Georgia Perimeter College 2007 — 2012
Associate of Science (A.S.), Health/Health Care Administration/Management
Valdosta State University 2006 — 2007
Kennesaw Mountain High School 2002 — 2006
College Preparatory with Distinction
City of Shoreline October 2013 - January 2014
Graduate Cornell University (online program) January 2013 - August 2013
www.lorithelifecoach.com March 2006 - December 2012
Donnelly Communications, Inc. July 2002 - August 2005
Business Computer Training Institute August 2001 - August 2002
Skills
Human Resources, Onboarding, Team Building, Program Management, Training, Leadership, Human Resource..., Coaching, Highly detail oriented, Career Counseling, Customer Service, Personal Development, Event Planning, Career Development, Psychology, Change Management, Curriculum Development, Instructional Design, Management, Train the Trainer, Adult Learning Theory
Education
Cornell University 2013 — 2013
Master's Certificate, Human Resources Management/Personnel Administration, General
Xavier University 1992 — 1994
Master of Arts (M.A.), Clinical Psychology
Transylvania University 1988 — 1992
Bachelor of Arts, Psychology
Internal Revenue Service November 2014 - Present
Donnelly Communications, Inc. June 2013 - December 2014
YOU INC. April 2011 - June 2013
Family Health Center of Worcester April 2011 - June 2013
U.S. Immigration and Customs Enforcement (ICE) May 2009 - May 2010
Skills
Adolescents, Crisis Intervention, Leadership, Mental Health, Case Management, Social Services, Community Outreach, Counseling Psychology, Social Networking
Education
Clark Atlanta University 2005 — 2009
Bachelor of Arts (B.A.), Criminal Justice and Corrections
Donnelly Communications, Inc. June 2012 - Present
Golden Touch Sunroof March 2008 - April 2010
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Teaching, Public Speaking, Analysis, Management, Quality Assurance, Coaching
Education
Georgia Southern University 2002 — 2007
Bachelor of Arts (BA), Writing
Purchasing Power April 2014 - Present
Donnelly Communications, Inc. October 2013 - April 2014
Donnelly Communication November 2010 - October 2012
Georgia Institute of Technology July 2007 - January 2009
Education
Georgia State University 2007 — 2009
B.B.A, Marketing
Donnelly Communications, Inc. February 2000 - Present
Skills
Sales, Marketing, Customer Satisfaction, CRM, Training, Leadership, Customer Service, Customer Retention, Account Management, Call Centers, Cross-functional Team..., Team Building, Team Leadership, Process Improvement, Strategic Planning, Management
Education
Florida State University 1991 — 1995
Bachelor of Science (B.S.), Biology, General
Ackerman Security July 2014 - February 2015
Donnelly Communications, Inc. September 2006 - May 2014
Donnelly Communications, Inc. 2007 - 2014
Skills
Customer Service, Leadership, Training, Sales, Call Centers, Management, Time Management, Team Management, Customer Satisfaction, Microsoft Excel, Team Leadership, Data Entry, PowerPoint, Outlook, Team Building, Public Speaking, Customer Experience
Education
Shaw University 2001 — 2003
Purchase College, SUNY 2000 — 2001
Cox Automotive Inc. April 2015 - Present
Donnelly Communications, Inc. November 2011 - July 2015
Beg & Choose May 2013 - May 2015
Riverstone Residential Group 2010 - 2011
Lane Company 2009 - 2010
Convergys 2006 - 2008
Skills
Process Improvement..., Strategy, Workforce Management, Leadership, Entrepreneurship, CRM, Project Management, Team Management, Customer Retention, Call Center Development, Incubation, Philanthropy, Marketing, Multi-channel Marketing, Technical Support, Customer Experience, Management, Time Management, Sales, Social Media, Training, Public Speaking, Strategic Planning, Microsoft Excel
Education
Central Christian College of Kansas 2011 — 2014
Bachelor of Science (B.S.), Organizational Leadership, 3.8
Self-Employed August 2005 - Present
Donnelly Communications, Inc. August 2007 - August 2008
Paul D. West Middle School August 2007 - June 2008
Clayton County Public Schools August 2005 - August 2007
Skills
Research, Teaching, Public Speaking, Data Analysis, Curriculum Design, Editing, Coaching, Training, Microsoft Office, Tutoring, Project Management, Report Writing, Problem Solving, Presentations, Member of Toastmasters, Critical Thinking
Education
Georgia State University 2001 — 2003
Master of Science, Professional Counseling
Eastern Michigan University 1994 — 1999
B.S, Speech Communication
Dynamic Beauty and Supply, LLC March 2012 - Present
Donnelly Communications, Inc. November 2009 - March 2012
Skills
Customer Relations, Customer Service, Customer Satisfaction, Administration, Office Administration, Microsoft Office, Data Entry, Excel, Operations, Access, Microsoft Word, Microsoft Excel, Training
Education
University of Phoenix 2010 — 2013
Bachelor of Science (B.S.), Health/Health Care Administration/Management
Donnelly Communications, Inc. February 2015 - Present
Outcomes Health Information Solutions - (Buyout) July 2013 - August 2014
Tao Group - (Contract) July 2011 - July 2012
Mandara Spa LLC April 2007 - January 2011
Horizon Specialty Hospital April 2005 - April 2007
SimplexGrinnell LP TYCO Fire August 2004 - February 2005
NetVersant - Nevada Inc March 2002 - August 2004
Raytheon Technical Services Company September 1999 - March 2002
Paychex October 1995 - January 1998
Skills
Benefits Administration, Employee Relations, Employment Law, FMLA, EEO, Payroll, Workers Compensation, Deferred Compensation, HRIS, Onboarding, Employee Benefits, Performance Management, Talent Management, Leadership Development, HR Policies, Policy, Human Resources, Training, Recruiting, Organizational..., New Hire Orientations, Personnel Management, Performance Appraisal, ADP Payroll, PeopleSoft, Employee Handbooks, Hiring, Workforce Planning, Labor Relations, Temporary Placement, HR Consulting, Succession Planning, College Recruiting, Applicant Tracking..., Job Descriptions, Interviews, Employee Training, Employee Engagement, Management, Union Avoidance, Employee Recognition, Talent Acquisition, Compensation & Benefit, Leadership, Team Building, Customer Service, Coaching, Strategic Planning
Education
University of Nevada
MBA, Personnel Administration and Management
University of Nevada-Las Vegas
BA, Secondary Education - English
Donnelly Communications, Inc. August 2014 - Present
chasekills.com January 2009 - Present
Freelance Writer October 2004 - Present
Lisa Nicole Collection July 2014 - November 2014
Whitley Denise November 2010 - June 2014
Strong Style Spirit October 2004 - February 2012
Fashion Forward January 2010 - November 2010
Skills
Social Media, Editorial, Fashion, Fashion Shows, Editing, Film, Sales, Journalism, Management, Apparel
Education
Florida State College at Jacksonville 2008 — 2009
Marketing
Florida State College of Jacksonville
Marketing
Wells Fargo October 2013 - Present
Donnelly Communications, Inc. July 2011 - Present
ProCore Solutions September 2010 - July 2011
ProCore Solutions April 2009 - September 2010
ProCore Solutions October 2006 - April 2009
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Research, Windows, Outlook, Teaching, HTML
Education
University of Phoenix 2010 — 2013
BSBM, Management
University of Phoenix 2010 — 2013
Bachelor's degree, Business, Management, Marketing, and Related Support Services
Primo Inc. 2014 - Present
Patoise 2007 - Present
Donnelly Communications, Inc. 2014 - 2014
Liz Claiborne May 2008 - June 2012
Corporation for National and Community Service October 2006 - January 2008
Ebony Fashion Fair 2008 - 2008
Sixth Boro Ent. 2008 - 2008
Abercrombie & Fitch 2006 - 2006
Triple 5 Soul 2006 - 2006
Skills
Illustrator, Photoshop, CAD, Sewing, Adobe Creative Suite, InDesign, Fashion, Retail, Advertising, Styling, Apparel, Sales, Public Relations, Visual Merchandising, Event Management, E-commerce, Management, Fashion Design, Customer Service, Microsoft Office, Fashion Shows
Education
Southern New Hampshire University 2013 — 2015
Master of Business Administration (MBA), International Business/Trade/Commerce
Syracuse University 2002 — 2006
BS, Fashion Design, Retail Management, Design Technical Theatre
Union County College
Graphics, Printing, Web Design
Donnelly Communications, Inc. March 2013 - Present
FEATURED EXTRA January 2010 - Present
NAMELESS BAND ATLANTA October 2008 - Present
NAMELESS BAND ATLANTA October 2008 - Present
Contemporary Services Corporation January 2008 - Present
Skills
Sales, Customer Service, Film, Entertainment, Music, Television, Event Planning, Social Networking, Event Management, Social Media, Social Media Marketing, Facebook
Education
Lipscomb University 1992 — 1997
YES, BUSINESS MANAGEMENT
Trail of Cantaloupe Filmworks May 2004 - Present
Wells Fargo Insurance Services September 2006 - April 2010
Donnelly Communications, Inc. 2005 - 2007
Education
Georgia State University 2004 — 2007
Donnelly Communications, Inc. December 2014 - Present
Donnelly Communications, Inc. February 2013 - Present
Emory University 1999 - Present
Donnelly Communications November 2011 - February 2013
Donnelly Communications, Inc. June 2009 - November 2011
Massage Warehouse January 2004 - May 2005
Donnelly Communications, Inc. April 2001 - December 2004
Ballard Designs March 1998 - February 2001
Skills
Call Center, Customer Service, Leadership, Training, Process Improvement, Customer Satisfaction, Quality Assurance, Account Management, Coaching, Microsoft Office, Management, Program Management, Team Leadership, Public Speaking, Call Centers
Education
Morehouse College 1991 — 1996
BA, Business Management
Aquinas Institute of Rochester, NY 1987 — 1991
Regents Diploma
DTI LLC December 2013 - Present
LexisNexis January 2010 - November 2013
Safeco Insurance February 2006 - July 2008
Donnelly Communications, Inc. October 2001 - January 2006
Skills
Software Documentation, Team Leadership, Technical Support, Troubleshooting, Customer Service, Remote Troubleshooting, Employee Training, Microsoft Office, Windows 7, Microsoft SQL Server, Call Centers, Technical Writing, Auto Claims, Training, Testing, Quality Assurance, Access, Data Analysis, Leadership, Databases, Windows XP, High Energy Level, Technical Documentation
Education
University of Washington 2006 — 2009
Bachelor of Arts, International Relations/Japan Studies
Everett Community College 2002 — 2005
Associate of Arts and Sciences, Computer Science
Amazon January 2015 - Present
Starbucks October 2013 - January 2015
TSY AMERICA CO., LTD. October 2012 - May 2013
TSY AMERICA, INC. July 2012 - September 2012
asterisco design associates April 2008 - October 2010
ステップスクール April 2007 - February 2008
Donnelly Communications, Inc. March 2005 - January 2006
Skills
English, Writing, Translation, Research, Editing, Microsoft Office, Illustrator, Japanese, Excel, Teaching, Localization, Chinese, Multilingual, Mandarin, Technical Translation, Customer Service, Sales, Microsoft Excel
Education
東京大学 / The University of Tokyo 2007 — 2011
文学部 Bachelor of Arts, 言語文化学科日本語日本文学(国文学) Language and Culture (Japanese Literature)
University of Washington 2004 — 2010
Bachelor of Arts, Japanese Linguistics
大阪外国語大学 / Osaka University of Foreign Studies (now an offshoot of the University of Osaka) 2006 — 2007
Graduated as a UA Student, 4.0
Everett Community College 2002 — 2004
Associates of Arts & Sciences
Everett High School 2000 — 2004
Graduated with Honors (Top 10), High School Diploma
Donnelly Communications, Inc. Equipment Lending CoordinatorDC SharesNovember 2008 - March 2010
Education
The University of Georgia 2007 — 2008
MSW, Master's of Social Work
North Gwinnett High School 1995 — 1999
High School Diploma
Georgia State University
Elite Line Services (ELS) June 2014 - Present
Chick-fil-A Corporate March 2014 - June 2014
Coca-Cola Enterprises March 2014 - May 2014
ptl management services December 2011 - March 2014
Donnelly Communications, Inc. November 2013 - January 2014
mbc concessions May 2013 - November 2013
u.s. army recruiting station November 2009 - March 2010
Skills
Customer Service, Sales, Retail, Management, Negotiation, Marketing, Microsoft Office, Sales Operations, Microsoft Excel, Inventory Management, Food, Proficient Typing Skills, Auditing, File Management, Telephone Skills, Data Entry, Process Scheduler, PowerPoint, Microsoft Word, Cashiering, Teamwork, Training, Multi-line Phone, Invoicing, Receptionist Duties, Administrative..., Phone Etiquette, Copying, Clerical Skills, Filing, Cash Register, Fax, Outlook, Call Centers, Typing, Administrative...
Education
Ultimate Medical Academy 2014 — 2015
Associate of Science (A.S.), Medical Insurance Specialist/Medical Biller
benjamin e mays high 2005 — 2009
High School, College/University Preparatory and Advanced High School/Secondary Diploma Program, 3.1
Chick-fil-A-Franchise November 2014 - January 2015
Donnelly Communications, Inc. June 2014 - September 2014
Kroger September 2013 - May 2014
AMC Theatres July 2010 - July 2013
NCUA July 2010 - February 2011
Skills
Cash Handling Experience, Cashiering, Secretarial Skills, Microsoft Office, Microsoft Excel, Microsoft Word, Microsoft Publisher, Customer Service, Food & Beverage, Food Preparation, Filing, Data Entry, Telephone Skills
Education
Atlanta Metropolitan College 2013 — 2015
Associate of Arts (A.A.), Secondary Education and Teaching
Howard University 2011 — 2012
Biology, General
TSS Photography September 2013 - Present
Donnelly Communications, Inc. November 2013 - May 2015
TKO PhotographicDesign 2015 - 2015
Delta Sigma Theta Sorority, Inc. 2011 - 2013
Applebee's May 2011 - January 2012
CEC Entertainment June 2008 - August 2009
Skills
Customer Service, Photoshop, PowerPoint, Photography, Social Networking, Microsoft Office, Microsoft Excel, Microsoft Word, Social Media, Editing, Public Speaking, Teamwork, Research, HTML, English, Graphic Design
Education
Art Institute of Atlanta 2014 — 2015
Web Design & Development
Valdosta State University 2009 — 2013
Bachelor of Arts (BA), Art/Art Studies, General
Alorica September 2014 - Present
Alorica February 2014 - August 2014
Donnelly Communications, Inc. October 2013 - January 2014
The Coca-Cola Company May 2013 - October 2013
Allen Professional Graphics Group, LLC March 2013 - April 2013
Contemporary Services Corporation August 2012 - March 2013
Dangerfield Institute of Urban ProblemsLos January 2010 - January 2012
Global Leadership Academy October 2010 - May 2011
Family Investor Real Estate June 2006 - August 2008
Skills
Microsoft Office, SAP, Project Management, Six Sigma, Leadership, Social Networking, Management, Project Planning, Social Media Marketing, Event Management
Education
Southern New Hampshire University 2014 — 2016
Master of Science (MS), Human Resources Management and Services
Clark Atlanta University 2008 — 2012
BA, Business Administration: Supply Chain Management
Ajilon September 2014 - Present
Donnelly Communications, Inc. September 2014 - January 2015
Alorica June 2014 - September 2014
Papis Cuban Grill September 2013 - June 2014
DMC Atlanta, Inc. 2013 - 2013
USFW October 2012 - 2013
MDnetSolutions June 2012 - August 2012
Library of Congress November 2009 - June 2010
Warner Theater July 2008 - June 2010
The Department of the Treasury July 2008 - December 2008
Skills
Adobe Acrobat, Microsoft Office, Research, Photoshop, Editing, PowerPoint, InDesign, Illustrator, Microsoft Word, Dreamweaver, Social Media, Records Management, Microsoft Excel, Graphic Design, Archives, Blogging, CSS, HTML 5, phpMyAdmin, Adobe Creative Suite, Mac OS, Windows, phpBB, Customer Service, Filing, Marketing Communications, Teamwork, Invoicing, Sales, Marketing
Education
Atlanta Partners Real Estate School 2013 — 2013
Real Estate
Savannah College of Art and Design 2010 — 2012
Graphic Design
Prince George's Community College 2009 — 2010
Graphic Design
Donnelly Communications, Inc. October 2010 - Present
Toastmasters International October 2007 - Present
ProCore Solutions February 2004 - May 2010
Verio June 2002 - October 2003
Mancini Enterprises November 1999 - May 2002
Keane September 1997 - January 1999
American Express September 1996 - September 1997
United States Air Force March 1986 - December 1987
Air National Guard 1987 - 1987
United States Air Force September 1984 - March 1986
Skills
Access, Coaching, SQL, HTML, Forecasting
Education
Golden Gate University 1986 — 1987
MBA, Business Management
Troy University 1984 — 1986
MS, Management
Colby College 1979 — 1983
BA, Administrative Science and English
Qology Direct November 2014 - Present
The Home Depot December 2011 - October 2014
Donnelly Communications, Inc. January 2010 - June 2011
CGS (Computer Generated Solutions) May 2007 - April 2009
All Grown Up, Inc. January 2006 - April 2007
Avaya May 2005 - April 2007
Bank of America, Inc. January 2003 - May 2005
Bank of America, Inc. January 2001 - January 2003
Bank of America, Inc. April 1999 - January 2001
Carlson Wagonlit Travel March 1997 - April 1999
Skills
Workforce Management, Customer Interaction..., Customer Value..., Customer Centricity, Customer Data..., Metrics Definition, Complexity Management, Operational Strategy, Lean Sigma, Capacity Development, Decentralization, Centralization, Continuous Improvement, 5 Why, Ishikawa, Pareto, ANOVA, Measurement System..., Six Sigma, Cost Reduction, Customer Satisfaction, Team Building, Coaching, Leadership, Call Centers, Customer Value, Strategy, Change Management, Process Improvement, Outsourcing, Training, Management, Team Leadership, Customer Experience, Operations Management
Education
Greenville Technical College 2005 — 2006
Drake College of Business - New York 1987 — 1988
Bank of America September 2015 - Present
Foundation of Exceptional Acheivers March 2014 - May 2015
Ackerman Security January 2013 - February 2014
Donnelly Communications, Inc. October 2008 - January 2013
Skills
Training, Customer Service, Data Entry, Invoicing, Customer Satisfaction, Microsoft Excel, Outlook, PowerPoint, Retail, Microsoft Office, Policy, Telephone Skills, Customer Experience, Troubleshooting, Time Management, Administrative..., Customer Retention, Microsoft Word, Call Centers, Sales
Education
Art Institute of Atlanta 2003 — 2005
Associate's Degree, Graphic Desigh
Evanston Township High School 1998 — 2002
High School
Jelani's Charm Bracelets October 2013 - Present
Vonage Business Solutions April 2013 - Present
Donnelly Communications, Inc. November 2010 - April 2013
Army National Guard April 2008 - April 2012
Skills
Call Centers, Telecommunications, VoIP, Customer Experience, Salesforce.com, Troubleshooting, Contact Centers, Team Leadership, Microsoft Office, Training, Help Desk Support, Customer Satisfaction, Technical Support, Program Management, Quality Assurance, Telephony, Customer Retention, Customer Service
Education
University of Phoenix
Communications
AutoTrader.com March 2014 - Present
AutoTrader.com August 2012 - March 2014
The Home Depot October 2011 - June 2012
Donnelly Communications, Inc. May 2010 - October 2011
Universal Telecommunications Inc. September 2005 - December 2010
Hampton Inn January 2008 - February 2009
Directions in Research May 1999 - September 2003
Skills
Call Centers, Training, Leadership, CRM, Process Improvement, Management, Customer Service, Team Building, Customer Satisfaction, Call Center, Performance Management, Quality Assurance, Team Leadership, Human Resources, Customer Retention, Business Process..., Sales, Six Sigma, Workforce Management, Strategy, Customer Experience, Continuous Improvement, Coaching, Recruiting, Data Analysis, Project Planning, Interviews, Presentation Development, Performance Metrics, KPI implementation, SharePoint, Time Management, Inventory Management, Access, Project Management, Employee Relations, Salesforce.com, Process Development, Change Management, Onboarding, Operational Excellence, Employee Engagement, Business Process, Strategic Planning, Communication Design, Facilitation, Team Building..., Employee Recognition, Account Management
Education
Ashford University 2015 — 2017
Bachelor of Arts (B.A.), Organizational Leadership
Grand Rapids Community College 2004 — 2006
Associate of Arts (A.A.), Business Administration, Management and Operations
Donnelly Communications, Inc. May 2014 - November 2014
TKO Global, LLC 2007 - May 2014
1Brick LLC July 2013 - 2014
Strategic Database Research 2010 - June 2013
PRC 2000 - 2007
Age Wave Impact September 1998 - August 1999
ICT Group 1993 - 1997
Skills
Lead Generation, Customer Retention, CRM, Account Management, Call Centers, Direct Sales, New Business Development, Customer Satisfaction, Selling, Call Center, Contract Negotiation, B2B, Customer Service, Sales Management, Strategic Planning, Sales Operations, Business Development, Sales, Leadership, Marketing Strategy, Management, Market Planning, Recruiting, Consultative Selling, Customer Relations, Hyperion Reports, Oracle Personnel and..., CMS, TCS, ACD, Quality View, TrainTrax, NICE, OSDial, Training, Team Building
Education
Western Kentucky University 1989 — 1992
Bachelor of Arts, Psychology with Minor in Music and Criminology
Harding University 1987 — 1989
BA, Psychology, Music
Donnelly Communications, Inc. July 2015 - Present
The Palace Night Club August 2012 - September 2015
True Religion Brand Jeans April 2013 - March 2014
Concessions International August 2007 - July 2011
Flake-Wilkerson Market Insights March 2002 - May 2005
Skills
Customer Service, Retail, Merchandising, Event Planning, Customer Loyalty, Visual Merchandising, Critical Thinking, POS, Budgeting, Inventory, Microsoft Word, Microsoft Office, Microsoft Excel, Payment Systems, Oracle, Demandware, Credit Card Transaction..., Credit Card Terminals, PowerPoint, Management, Sales, Social Media, Leadership, Public Speaking
Education
Kaplan University 2015 — 2019
Master of Arts (M.A.), Industrial and Organizational Psychology
Bauder College 2010 — 2012
Associate's Degree, Fashion Merchandising
Donnelly Communications, Inc. June 2015 - Present
Donnelly Communications, Inc. December 2014 - Present
Dress Like A Gent™ June 2014 - Present
American Customer Service July 2013 - December 2014
InComm January 2012 - March 2013
Skills
Management, Customer Service, Training, Social Media, Public Speaking, Foreign Languages, Language Teaching, French, French to English, Mime, Youth Ministry, Christian Ministry, Preaching, Technical Support, Handmade Jewelry, Teaching, Retail, Staff Development, Leadership, Time Management, Sales, Microsoft Office, Microsoft Word, Event Planning, Social Networking, Call Centers, Marketing
Education
Spring 2002Queens University of Charlotte 1998 — 2002
Bachelors of Liberal Arts, French/Religion
Université Paris-Sorbonne 2000 — 2001
Français, Thème/Version
Donnelly Communications, Inc. May 2012 - Present
Skills
Customer Satisfaction, Call Centers, Customer Service, Training, Workforce Management, Time Management, Team Leadership, Customer Experience, Process Improvement, Microsoft Word, Microsoft Excel, Fashion, Team Building, Team Motivation, Product Knowledge, Fashion Styling, Leadership
Education
Art Institute of Atlanta 2011 — 2013
Bachelor of Applied Science (B.A.Sc.), Fashion Merchandising, 4.0
Zephyrhills High 1995 — 1999
General Education Diploma, General Studies
Fly Nation June 2015 - Present
Urban Outfitters May 2013 - June 2015
Donnelly Communications, Inc. November 2014 - December 2014
Kenneth Cole Productions October 2012 - May 2013
Cathy Jean November 2011 - April 2013
Skills
Fashion, Sales, Visual Merchandising, Retail, Retail Sales, Photoshop, Illustrator, InDesign, Graphic Design, Styling, Marketing
Education
Savannah College of Art and Design 2013 — 2017
Bachelor of Fine Arts (B.F.A.), Fashion Merchandising
Donnelly Communications, Inc. March 2015 - Present
AIDS Taskforce of Greater Cleveland March 2012 - June 2012
Braeview Nursing Home February 2008 - August 2010
Skills
Customer Service, Spanish, Typing, Internet, Social Media Marketing, Email Marketing, Web Design, Web Development, Social Networking
Education
Kent State University 2009 — 2013
Human Development and Family Studies, Youth Development
Fastenal May 2015 - Present
Donnelly Communications, Inc. November 2012 - February 2015
The Rose Law Firm,LLC August 2009 - August 2011
Clark Atlanta University September 2005 - December 2008
Campus Advantage August 2007 - August 2008
Skills
Customer Service, Editing, Legal Assistance, Administrative..., Clerical Skills, Data Entry, Lease Administration, Liaison, Microsoft Office, Blackboard, Proofreading, Online Research, Legal Research
Education
University of Phoenix 2013 — 2015
Bachelor's Degree, Business Administration and Management, General
Clark Atlanta University 2004 — 2008
Mass Communication/Media Studies
Honeywell Information Systems July 2014 - Present
One Chaunce Productions April 2012 - Present
Arrow Global Entertainment November 2011 - September 2013
Donnelly Communications, Inc. March 2012 - January 2013
Turner Broadcasting System January 2005 - June 2011
Turner Broadcasting System May 2010 - August 2010
World Changers Ministries January 2000 - May 2004
Skills
Video, Video Production, Television, Film, Final Cut Pro, Video Editing, Producing, Customer Service, Data Entry, Employee Training, Production Assistance
Education
Georgia Perimeter College 2008 — 2011
Associate's Degree, Film/Cinema/Video Studies
Robert S. Alexander High School 2000 — 2004
High School
Michael C. Fina December 2014 - Present
eHire February 2014 - November 2014
Lyris August 2013 - February 2014
Donnelly Communications, Inc. August 2012 - August 2013
AnswerNet August 2011 - August 2012
PossibleNOW January 2010 - August 2011
PAETEC, Inc. (now Windstream Communications) January 2009 - January 2010
Oversight Systems, Inc. August 2007 - December 2008
OPNET Technologies, Inc. (now Riverbed Technology) June 2006 - July 2007
PossibleNOW, Inc. October 2003 - June 2006
Skills
SaaS, Direct Sales, Account Management, Lead Generation, Solution Selling, Salesforce.com, Social Media, Information Technology, Management, Business Development, CRM, Leadership, Customer Satisfaction, Call Centers, Enterprise Software, Training, Sales, Telecommunications, Outsourcing, Telemarketing, Sales Management, Customer Experience, Customer Retention, Process Improvement, Vendor Management, Sales Process, Networking, Customer Service, Selling, New Business Development, Contract Negotiation, B2B, Strategic Partnerships, Marketing, Sales Operations, Team Building, Strategy, Start-ups, Cold Calling, Team Leadership, Strategic Planning, Analytics, Professional Services, Security, Managed Services, Product Management, Direct Marketing, Business Intelligence, Cloud Computing, Mobile Devices
Education
Southern New Hampshire University
Bachelor of Business Management, Business Studies
Atkins North America January 2012 - June 2015
Lafayette College Dining Services/Sodexo November 2008 - August 2012
Donnelly Communications, Inc. November 2011 - February 2012
Hagedorn Pyschiatric Hospital January 2009 - August 2010
McDonald's Corporation January 2009 - August 2010
Skills
Microsoft Excel, Microsoft Word, Microsoft Office, PowerPoint, Accounting, QuickBooks, Financial Accounting, Financial Analysis, Bookkeeping, Customer Service, Financial Reporting, Teamwork, Research, Management, Leadership, Public Speaking, Time Management, Social Networking
Education
Georgia State University 2011 — 2014
Bachelor of Business Administration (BBA), Accounting and Finance
Clark Atlanta University 2009 — 2011
Bachelor of Business Administration (BBA), Accounting
Donnelly Communications, Inc. June 2014 - Present
Skills
Customer Service, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Management, Sales, Research, Leadership, Outlook, Training
Education
Atlanta Technical College
Georgia Military College-Atlanta Campus
Donnelly Communications, Inc. March 2013 - February 2015
Iverson Business School September 2010 - August 2011
Michigan State University August 2005 - January 2010
GEAR UP March 2005 - July 2005
Skills
Microsoft Office, Public Speaking, Event Planning, PowerPoint, Social Media, Social Networking, Customer Service, Training, Leadership, Marketing, LiveChat
Education
Walden University 2014 — 2016
Master's degree, Public Health Education & Promotion
Michigan State University 2005 — 2009
Bachelor of Science, Psychology
Michael Kors August 2014 - Present
Donnelly Communications, Inc. August 2013 - Present
SDI Marketing March 2013 - August 2013
Budget King Auto Sales January 2011 - January 2012
Skills
Management, Sales, Customer Service, Training, Marketing, Finance, Invoicing, Teamwork, Advertising, Communication, Call Centers
Education
Georgia Perimeter College 2014 — 2016
Associate's degree, Dental Hygiene/Hygienist
Donnelly Communications, Inc. August 2010 - Present
Ruby Tuesday August 2003 - June 2009
Hyatt Regency Atlanta March 2006 - January 2008
Skills
Customer Service, Social Media, Coaching, Strategic Planning, Public Speaking, Analysis, Microsoft Office, Microsoft Word, Microsoft Excel, PowerPoint, Outlook, Team Building, Teamwork, Public Relations, Team Leadership, Job Coaching, OASIS, Office Administration, Employee Training, Training & Development, Brand Ambassadorship, Brand Awareness, Brand Training, Call Centers, Quality Assurance, Quality Assurance..., Quality Assurance Review, Project Management, Project Coordination, Training Material, Trend Forecasting, Business Process..., Process Management, Data Integrity
Education
Southern New Hampshire University 2013 — 2016
Bachelor of Business Administration (B.B.A.), Social Media Marketing and Management, 3.4
Clark Atlanta University 1996 — 1999
Public Relations/Image Management, 2.8
Anniston High School 1992 — 1996
3.75
Donnelly Communications, Inc. February 2015 - April 2015
DeKalb County Government August 2006 - August 2014
Atlanta Journal-Constitution August 2004 - August 2006
Skills
Libraries, Editing, Research, Blogging, Teaching, Nonprofits, Microsoft Office, Social Media, Customer Service, Creative Writing
Education
The University of Georgia 1999 — 2003
Bachelor's Degree, English
The University of Georgia 1999 — 2003
Bachelor's degree, English Language and Literature, General
Coach April 2015 - September 2015
Donnelly Communications, Inc. July 2014 - April 2015
Luxottica Retail May 2011 - July 2014
Hearst Magazines - O, The Oprah Magazine May 2013 - July 2013
Skills
Fashion, Customer Service, Social Media, Apparel, Microsoft Office, Trend Forecasting, Photo Shoots, Styling, Blogging, Merchandising, Retail Sales
Education
The University of Georgia 2012 — 2014
Bachelor of Science (BS), Fashion Merchandising
Georgia State University 2010 — 2012
BMW of Beverly Hills / Sonic Automotive July 2015 - Present
Equinox October 2014 - Present
Infiniti of Beverly Hills February 2015 - June 2015
Marietta Luxury Motors November 2013 - December 2014
Marietta Luxury Motors December 2012 - November 2013
Donnelly Communications, Inc. September 2011 - December 2012
Skills
Sales, Team Building, New Business Development, Leadership, Microsoft Office, Customer Service, Management, Marketing, Sales Management, Entrepreneurship, Business Development, Social Media, Marketing Strategy, Strategic Planning, Negotiation, Customer Satisfaction, CRM, Strategy, Customer Experience, Analysis, Customer Retention, Training, Time Management, Team Leadership, Social Media Marketing, Coaching, Team Management, Marketing Research, Forecasting, Recruiting, Account Management, PowerPoint, Inventory Management, Public Relations, Sales Process, Product Marketing
Education
Pre-Licensing Insurance Training 2015 — 2015
Property and Casualty certificate of completion, Property and Casualty Insurance
Southern University and Agricultural and Mechanical College at Baton Rouge 2000 — 2006
Bachelor's degree, Marketing
Volunteer - First Baptist Church Atlanta, The Refugee Sewing Society April 2014 - Present
Donnelly Communications, Inc. October 2007 - January 2009
AT&T February 2002 - April 2007
Cox Enterprises October 2000 - April 2001
AT&T December 1978 - October 1999
Skills
CRM, ATM networks, Project Management, SDH, Team Building, Integration, Call Centers, Customer Satisfaction, Provisioning, Sales, Telecommunications, Account Management, Customer Service, Frame Relay, Team Leadership, Troubleshooting, Strategic Planning, Social Media, Social Media Marketing, Call Center, Management, Public Speaking
Education
Georgia State University 1973 — 1973
Business Marketing
Wesleyan College 1969 — 1971
Liberal Arts
AT&T, Cingular, BellSouth Telecommunications 1999 - Present
Shorter University 2001 - Present
Donnelly Communications, Inc. 1989 - 1999
Law Offices of Emerson & Knight 1982 - 1989
Skills
Strategic planning and..., Extensive background in..., Superb written and oral..., Contract negotiation..., Extensive knowledge of..., Program marketing, Management coaching, Extensive knowledge of..., Knowledge of laws,..., Collaboration skills, Project management, Flexibility in handling...
Education
Birmingham School of Law 1983 — 1986
Juris Doctor (J.D.)
Jacksonville State University 1978 — 1982
Bachelor's Degree, Political Science and Economics
Saint Stanislaus College 1973 — 1977
High School
Donnelly Communications, Inc. November 2012 - November 2014
Skills
Microsoft Word, Public Speaking, Event Planning, Social Media, Microsoft Office, Fundraising, Web Development, Programming, Critical Thinking, Problem Solving
Education
Georgia Perimeter College 2012 — 2016
Dekalb Technical College
AtlantaBlackstar.com May 2015 - Present
Donnelly Communications, Inc. May 2012 - Present
The Atlanta Voice newspaper August 2011 - August 2013
The Atlanta Business Journal May 1997 - May 2013
Benchmark Brands 2005 - 2011
Sable Media Group 2005 - 2005
Sable Media Group 2005 - 2005
The Atlanta Journal & Constitution December 1993 - May 1997
Skills
Public Speaking, PowerPoint, Customer Service, Marketing, Training, Coaching, Microsoft Office, Social Media, Event Planning, Editing, Research, Leadership, Public Relations, Social Networking, Nonprofits, Community Outreach, Team Building, Writing, Social Media Marketing, Event Management
Education
Clark Atlanta University 1993 — 1997
Bachelor of Arts (B.A.), Journalism
Westlake High School 1989 — 1993
Diploma, College/University Preparatory and Advanced High School/Secondary Diploma Program
Ndugu-Nzinga, Inc.
Ndugu-Nzinga, Inc.
Ndugu-Nzinga, Inc.
National Notary Association April 2013 - Present
National Magazine Exchange April 2013 - June 2013
The New Club Venus July 2012 - February 2013
Donnelly Communications, Inc. November 2011 - January 2013
Hamilton Services March 2009 - August 2011
Wekare Adult Placement Services January 2008 - January 2009
Quality Life Services September 2003 - October 2006
Skills
Healthcare, Hospitals, Nursing, Patient Safety, Medical Terminology, EMR, Clinical Research, HIPAA, Healthcare Information..., Home Care, Vital Signs, Cpr Certified, Case Management, Data Entry, Medication...
Education
Everest University-Tampa 2013 — 2015
Associate's degree, Criminal Justice/Law Enforcement Administration
Axia College University of Phoenix 2008 — 2009
Associates, Psychology, 3.6
Virtual Law Office LLC February 2015 - Present
Matthew D. McMaster, LLC January 2012 - Present
Matthew D. McMaster, PLLC January 2009 - Present
Donnelly Communications, Inc. January 2012 - March 2015
Northwood University August 2010 - December 2011
Skills
Database Administration..., ETL Process..., Programming Languages –..., Reporting – Crystal..., Server OS – Microsoft..., Web Design – Macromedia..., Microsoft Office –..., Microsoft Office, Litigation, Public Speaking, Microsoft Excel, Team Building, Strategic Planning, Mediation, Training
Education
Ave Maria School of Law 2005 — 2008
Juris Doctor (J.D.), Law
Georgia State University 2000 — 2005
Bachelor's Degree, Business Administration - Computer Information Systems & Marketing
Alere Inc. December 2014 - Present
DriveTime October 2013 - November 2014
Donnelly Communications, Inc. February 2013 - October 2013
Southern Management, an ABM Company April 2013 - April 2013
Donnelly Communications, Inc. September 2012 - January 2013
Campell Manning Communications March 2012 - December 2012
Cooking.com November 2011 - January 2012
Regency Lighting May 2010 - August 2010
Quixote Group May 2009 - July 2009
Kimbee's, Inc. January 2009 - May 2009
Skills
Editing, Social Media, Leadership, Facebook, Public Relations, Newsletters, Account Management, Microsoft Excel, PowerPoint, Outlook, Microsoft Word, InDesign, Teamwork, Proofreading, Microsoft Office, Social Media Marketing, Event Planning, Associated Press style, Public Speaking, Fundraising, Program Management, Press Releases, Data Analysis, Time Management, Blogging, Social Networking, Analysis, Training, Event Management, Research, Management, Marketing, Nonprofits, Cision, Team Leadership, Customer Satisfaction, Publicity, Community Outreach, Customer Service, Adobe Acrobat, Media Profiling, Pitching Media, Salesforce.com, Vertical Response, Media List Building, E-blast, Notary Public
Education
North Carolina Agricultural and Technical State University 2005 — 2009
BS, Journalism and Mass Communications
Georgia Institute of Technology July 2008 - Present
Donnelly Communcations, Inc. August 2007 - July 2008
Donnelly Communications, Inc. 2006 - 2007
Self-employed 2003 - 2006
The Weather Channel 2000 - 2003
The Weather Channel 1995 - 1998
The Weather Channel 1985 - 1995
WECT 1980 - 1982
Education
East Carolina University - College of Business
B.S., Business Administration - Marketing
Peace College
A.A., Fine Art
Ga Tech Research Institute August 2015 - Present
North American Power and Gas August 2014 - May 2015
Donnelly Communications, Inc. December 2011 - August 2014
ProCore Solutions December 2011 - December 2012
DomPatCi Management Solutions February 2011 - May 2011
U.S. Department of Census April 2010 - July 2010
Callanen International - Timex Group June 2007 - April 2009
Timex Group July 2005 - June 2007
Macy's East October 1994 - July 2005
Banana Republic February 2004 - October 2004
Skills
adminstrative assistant, Sales Support, Marketing Communications, Microsoft Works, Excel, PowerPoint, Access, Oracle, AS400, Microsoft Office, Event Marketing, Organizing Meetings, Promotions, Merchandising, Logistics, Public Relations Skills, Word, Marketing Strategy, Event Management, Product Knowledge, Inventory Management, Public Relations, Customer Relations, Customer Service, Microsoft Excel, Time Management, Event Planning, Human Resources, Recruiting, Management, IBM iSeries, Training, Microsoft Word, Teamwork, Customer Satisfaction, Outlook, Marketing, Sales, CRM, Sales Operations, Team Leadership, Coaching, Salesforce.com, B2B, Advertising, Call Centers, Budgets, Retail, Leadership, Strategic Planning
Education
Simplilearn Online Academy 2014 — 2015
Certification
Kennesaw State University 2013 — 2014
Certification in Web Design
American Intercontinental University 1997 — 1999
Bachelors
Lasell College 1991 — 1993
Associates
Pocket Gems March 2015 - Present
Presidio Community YMCA October 2013 - Present
Tea Time Animation January 2012 - Present
Digital Media Academy (DMA) June 2013 - September 2014
YMCA of Snohomish County June 2005 - September 2011
YMCA of Snohomish County August 2007 - January 2008
Donnelly Communications, Inc. May 2002 - August 2004
Skills
Character Animation, Maya, Leadership, Photoshop, Mudbox, After Effects, Passion for Helping..., Storytelling, Animation, 3D Studio Max, Zbrush, Computer Animation, Texturing, Illustrator
Education
Academy of Art University 2008 — 2012
3D Animation and Visual Effects, 3D Character Animation
Kamiak High School 2000 — 2004
High School Diploma
Donnelly Communications, Inc. Director of ITDonnelly Communications, Inc.2013 - Present
Donnelly Communications, Inc. 2004 - 2011
Skills
Six Sigma, Process Improvement, SQL, Optimization, Access, Microsoft Office, Data Analysis, Analytics, Call Center, Analysis, Problem Solving
Education
Georgia Institute of Technology - Georgia Tech College of Management 2009 — 2011
MBA, Operations
Georgia Institute of Technology 1991 — 1996
Bachelor, Computer Engineering
Donnelly Communications, Inc. June 2013 - Present
Donnelly Communications, Inc. June 2013 - Present
Digistrive, Inc. May 2013 - June 2013
Purchasing Power August 2012 - May 2013
Qualisys Employment Screening January 2011 - December 2011
Greensky Financial December 2007 - September 2010
Aaron Rents Inc. January 2007 - December 2007
Advanced Internet Technologies, Inc. 2000 - 2002
Skills
Accounts Receivable, QuickBooks, Accounts Payable, Outlook, Microsoft Office, Process Improvement, Microsoft Excel, Peachtree, Invoicing, Access, Accounting, Management, Customer Service, Sales, Payroll, Financial Analysis, Financial Reporting, Finance, Account Reconciliation, Accounts Payable &..., Cash Management, Oracle R11 & R12, PeopleSoft, Lawson, Macola, Microsoft Dynamics GP, Cash Flow Forecasting, Cash Flow Management, Audit Preparation, Audit Review, Great Plains Software
Education
Southern Polytechnic State University 2012 — 2014
Master's Degree, Accounting
Strayer University-Georgia 2009 — 2011
Bachelor of Applied Science (B.A.Sc.), Accounting
Chattahoochee 2008 — 2009
Associate of Arts and Sciences (A.A.S.), Accounting
Southern Polytechnic State University
Master's, Accounting
Donnelly Communications, Inc. May 2014 - Present
TRG Customer Solutions January 2008 - Present
Convergys Employee Care Division 2002 - 2009
Employee Care Division of Convergy January 2006 - December 2007
Convergys 2001 - 2005
PMM&Co 1970 - 1980
Skills
Forecasting, Strategy, New Business Development, Start-ups, Budgets, Leadership, Financial Reporting, Outsourcing, Strategic Planning, Business Planning, Analysis, Business Development, Contract Negotiation, Finance, Human Resources, Six Sigma, Analytics
Education
State University of New York College at Buffalo 1980 — 1982
MBA, General Management
Canisius College
BS Accoutning, Acounting, Economics
Donnelly Communications, Inc. August 2012 - Present
Donnelly Communications, Inc. January 2011 - July 2012
Traynor's Golf Collection, Inc September 2001 - July 2011
Kennesaw State University Small Business Development Center January 1997 - May 2001
Progressive Corporation 1986 - 1993
Skills
Marketing, Account Management, Strategy, Leadership, Sales, Team Building, Sales Operations, Strategic Planning, Marketing Strategy, Coaching, Training, Management, Project Planning, Customer Retention, Business Planning, Business Development
Education
Kennesaw State University - Michael J. Coles College of Business 1993 — 1996
MBA, Entrepreneurship
University of Missouri-Columbia
Donnelly Communications, Inc. October 2007 - Present
DeKalb Medical August 2010 - February 2011
Donnelly Communications October 2007 - August 2010
Education
Florida Agricultural and Mechanical University 1987 — 1992
Martin County High School 1983 — 1987
High School Diploma, College Prep
Points of Light May 2014 - Present
Donnelly Communications, Inc. September 2013 - May 2014
Year Up August 2012 - August 2013
AmeriCorps August 2011 - August 2012
Brown Mackie College, Greenville, SC September 2010 - August 2011
The Ohio State UniversitySolicited manuscript readers, organized incoming manuscripts, formatted Exc September 2008 - June 2010
College of Charleston October 2006 - July 2007
College of Charleston September 2005 - May 2007
Bed Bath & Beyond 2004 - 2006
Skills
Copy Editing, Blogging, Teaching, Magazines, Editorial, Publishing, Publications, Editing, Research, Proofreading, Literature, Books, Project Coordination, Volunteer Management, Service Learning, Business Communications, Workforce Development, Program Development, Community Outreach, Community Development, Training, Grant Writing, Tutoring, Management, Career Counseling, Staff Development, Fundraising, Higher Education, Nonprofits, PowerPoint, Curriculum Development, Curriculum Design, Creative Writing, Newsletters, Resume Writing, Public Speaking, Social Networking
Education
The Ohio State University 2007 — 2010
Masters of Fine Arts; Bachelor of Arts, English; Creative Writing; poetry, 4.0/4.0
College of Charleston 2003 — 2007
B.A., English, 3.9/4.0
Donnelly Communications, Inc. February 2013 - Present
Donnelly Communications, Inc. February 2006 - February 2013
Women's Workout World September 2000 - June 2004
Skills
Call Centers, Customer Satisfaction, Customer Experience, Customer Service, Technical Support, Process Improvement, Customer Retention, CRM, Microsoft Office, Training, Quality Assurance
Education
South University 2010 — 2011
Master of Business Administration (MBA), Business Administration and Management, General
Governors State University 2002 — 2004
Bachelor of Science (BS), General Studies
Bloomingdale's March 2015 - Present
Donnelly Communications, Inc. October 2014 - February 2015
Club Monaco February 2012 - February 2013
Nordstrom December 2010 - November 2011
Lacoste July 2010 - December 2010
White House Black Market February 2009 - September 2009
Gap Inc. August 2008 - August 2009
Skills
Customer Service, Microsoft Office, PowerPoint, Human Resources, Research, Microsoft Word, Community Outreach, Sales, Leadership, Excel, Word, Customer Relations, Outlook, Social Media, Time Management, Merchandising, Event Planning, Social Networking, Customer Satisfaction, Retail, Store Management, Recruiting, Fashion, Store Operations, Public Speaking, Visual Merchandising, Inventory Management, Training, Payroll, Sales Management, Team Building, Retail Sales, Social Media Marketing, Hiring, Loss Prevention, Management, Employee Training, Marketing, Facebook, Forecasting, Apparel
Education
Morehouse College 2009 — 2012
Bachelor of Art, Political Science
Mid Atlanta Oral & Maxillofacial Surgery July 2012 - August 2012
Atlanta Medical Center June 2011 - May 2012
Brown Mackie College 2010 - 2012
Donnelly Communications, Inc. October 2007 - December 2007
He Brought Life Ministries, Inc July 2001 - June 2007
Skills
Billing and Coding, Microsoft Office, Patient Scheduling, Filing, Healthcare, Healthcare Management
Education
Brown Mackie College-Atlanta 2010 — 2012
Associate's degree, Health Care Administration
Puget Sound Energy March 2006 - October 2011
Donnelly Communications, Inc. October 2003 - January 2006
Trade Products International January 1997 - June 2002
Skills
Microsoft Word
Education
Edmonds Community College 2002 — 2003
Computer and Network Communications
State Farm October 2013 - Present
Donnelly Communications, Inc. February 2013 - October 2013
City of Atlanta 2000 - 2011
Delta Air Lines February 2007 - December 2010
Skills
Customer Service, Warehousing, Aquatics, Teamwork, Microsoft Word, Time Management, Microsoft Excel, Microsoft Office, Data Entry, Cpr Certified, Leadership, Team Leadership, Inventory Management, Customer Satisfaction, Inventory Control, Logistics, Retail
Education
Georgia State University 2011 — 2014
B.S., Psychology
American InterContinental University 2004 — 2006
N/A, Business Administration and Healthcare Mgmt
Donnelly Communications, Inc. November 2011 - December 2011
Peach State Psychiatric Services March 2011 - May 2011
Education
Kaplan University 2010 — 2012
Master of Public Health (MPH), Epidemiology, 3.7
Albany State University 2003 — 2010
Bachelor of Science (B.S.), Health/Health Care Administration/Management
Aard Pest Control Inc October 2007 - Present
Cingualr Wireless/AT&T February 2007 - October 2007
Donnelly Communications, Inc. February 2006 - February 2007
Skills
Customer Service, Customer Experience, Customer Satisfaction, Curriculum Development, Value Based Selling, Contract Management, Government Contracting, Records Management, Administrative..., Solid computer skills, Product Marketing, Cashiering, Petty Cash, Cash Receipts, Cash Register, Creative Solutions, Microsoft Office, Microsoft Word, Microsoft Excel, Personnel Management, Training Delivery, Instructor-led Training, Phone Skills, Answering Phones, Question Answering, Problem Solving, Collaborative Problem..., Problem Management, Customer Oriented, Customer Support, Customer Retention, Customer Acquisition, Team Building, Team Leadership, Team Management, Teamwork, Quality Assurance, Job Fairs, Job Coaching, Operations Management, Restaurant Management, Reading, Volunteering, Grandparents, Acting, Directing Others, Creative Writing, Playwriting, Church Events, Data Entry
Education
California State University-Chico 1971 — 1973
Bachelor of Arts (B.A.), Drama and Dramatics/Theatre Arts, General, 3.5
Shasta College 1969 — 1971
Associate of Arts (A.A.), Drama and Dramatics/Theatre Arts, General
Donnelly Communications, Inc. March 2014 - Present
The University Club May 2012 - August 2012
Boy Scouts of America June 2010 - July 2010
Publix June 2006 - July 2008
Skills
Windows Applications, HTML
Education
University of Alabama 2008 — 2013
Bachelor's degree, Restaurant/Food Services Management
University of Alabama 2008 — 2013
Bachelor of Science (BS), Restaurant/Food Services Management
Contech Engineered Solutions, LLC February 2007 - Present
Collection Technology, Inc. December 2004 - November 2006
The Romar Group January 2004 - September 2004
MGR Food Services, Inc. September 2002 - September 2003
Donnelly Communications, Inc. August 2000 - September 2003
US Security Associates June 2001 - January 2002
McKenney's, Inc. November 1999 - May 2001
Skills
Employee Relations, Employee Benefits, Employee Training, Open Enrollment, Recruiting, ADP Payroll, Payroll, Employee Orientations, Employee Handbooks, Benefits Administration, FMLA, Leave of Absence..., Payroll Processing, Multi-state Payroll..., Unemployment Claims, Garnishments, COBRA, Planning & Execution of..., Customer Service, Supervising Others, Administrative Work, Employee Self Service, Ultipro, Ultimate, ADP E-Time, Microsoft Excel, PowerPoint, Microsoft Word, Outlook, Lotus Notes
Education
Alabama State University
Bachelor of Science (B.S.), Office Administration
Allied Barton June 2011 - Present
Allied Barton Security 2011 - 2012
Donnelly Communications, Inc. April 2010 - December 2010
Skills
Customer Service, Sales, Microsoft Office, Warehousing, First Aid
Education
Atlanta Metropolitan College 2009 — 2013
n/a, Pre-Engineering
Spring Valley High school 2002 — 2006
high school diploma, n/a
Dazzle Me Kids Spa 2012 - Present
Donnelly Communications, Inc. May 2011 - July 2012
Ruby Tuesday May 2007 - July 2010
Education
Alabama Agricultural and Mechanical University 2005 — 2010
Bachelor of Science (B.S.), Business Administration, Management and Operations, 3.1
Atlanta Public Schools September 2013 - Present
Atlanta Public Schools February 2009 - September 2013
Atlanta Public Schools May 2008 - February 2009
The City of Atlanta August 2007 - May 2008
The Hartford September 2001 - May 2007
Superior Insurance Group October 2000 - September 2001
Donnelly Communications, Inc. December 1997 - September 2000
Education
DeVry University's Keller Graduate School of Management-Georgia 2004 — 2006
Master's degree, Human Resources Management/Personnel Administration, General
Clark Atlanta University 1995 — 1999
Bachelor's degree, Psychology
Perkerson House Atlanta February 2014 - Present
Donnelly Communications, Inc. October 2008 - December 2013
Skills
Customer Satisfaction, Customer Service, Team Leadership, Call Centers, Strategic Planning, Program Management, Customer Experience, CRM, Microsoft Excel, Customer Retention
Education
Dekalb Community College 1981 — 1982
Business Administration and Management, General
Donnelly Communications, Inc. 2014 - Present
Studio 4 Hair Salon November 2008 - Present
Pizza Hut August 2004 - May 2008
Skills
Customer Service, Customer Satisfaction, Customer Experience, Call Centers
Education
American Public University System 2013 — 2014
Associate of Science (AS), web publishing
mundys mill high
FLEETCOR TECHNOLOGIES October 2009 - Present
Donnelly Communications, Inc. March 2006 - October 2009
Benefit Services Corporation March 1997 - January 2003
Skills
Management, Customer Service, Microsoft Office, Microsoft Excel, Sales, Microsoft Word, Team Building, PowerPoint, Customer Satisfaction, Strategic Planning
Education
Spelman College
Bachelor of Arts (B.A.), Early Childhood Education and Teaching
Kroger May 2011 - April 2014
Donnelly Communications, Inc. May 2005 - August 2006
Skills
Customer Service, Microsoft Word, PowerPoint, Customer Satisfaction
Education
Kennesaw State University 2010 — 2015
Bachelor of Arts (B.A.), American History (United States)