Eagle Ridge Resort & Spa
Address: 444 Eagle Ridge Dr, Galena, IL 61036 Phone: (815) 777-5000: Category: : Place name: : : Website: : : Website: http://www.eagleridge.com/ Category: Resort Suggest an editUnable to add this file. Please check that it is a valid photo. Unable to add this file. Please check that it is a valid photo. Ads Check availability These ads are based on your current search terms. They may also be based on:• Your activity on Google on this device (for example, your searches) Prices are the public rates available from our partners for the dates shown. These partners' prices are lower non-public prices for which you’re eligible:• Priceline and TripAdvisor.comLearn more about pricesUnless you specified dates, we chose the dates shown based on room availability, or browsing activity and recent searches saved in your Web & App Activity. You can manage how your data is used in Privacy settings.ad settings Sun, Jan 27 Mon, Jan 28 2 1 guest2 guests3 guests4 guests $149 Booking.com Read Real Guest Reviews · Get Instant Confirmation $149 Hotels.com $149 Expedia.com $149 Travelocity.com $149 Orbitz.com $149 Priceline $104 TripAdvisor.com $149 Hotwire.com $149 Cheaptickets.com $149 KAYAK.com $149 getaroomView more room rates View more rates from $104Couldn't update prices. Try again.Booking.comTotal: $185/night$149View room rates on Booking.com Hotels.comTotal: $203/night$149View room rates on Hotels.com Expedia.comTotal: $203/night$149View room rates on Expedia.com Travelocity.comTotal: $203/night$149View room rates on Travelocity.com Orbitz.comTotal: $203/night$149View room rates on Orbitz.com PricelineTotal: $185/night$149View room rates on Priceline TripAdvisor.comTotal: $140/night$104View room rates on TripAdvisor.com Hotwire.comTotal: $203/night$149View room rates on Hotwire.com Cheaptickets.comTotal: $203/night$149View room rates on Cheaptickets.com KAYAK.comTotal: $203/night$149View room rates on KAYAK.com getaroomTotal: $203/night$149View room rates on getaroom Eagle Ridge Resort & Spa444 Eagle Ridge Dr, Galena, IL 717 reviews Ads Check availability These ads are based on your current search terms. They may also be based on:• Your activity on Google on this device (for example, your searches) Prices are the public rates available from our partners for the dates shown. These partners' prices are lower non-public prices for which you’re eligible:• Priceline and TripAdvisor.comLearn more about pricesUnless you specified dates, we chose the dates shown based on room availability, or browsing activity and recent searches saved in your Web & App Activity. You can manage how your data is used in Privacy settings.ad settings Check in Sun, Jan 27 Check out Mon, Jan 28Booking.comTotal: $185/night$149View room rates on Booking.com Hotels.comTotal: $203/night$149View room rates on Hotels.com Expedia.comTotal: $203/night$149View room rates on Expedia.com Travelocity.comTotal: $203/night$149View room rates on Travelocity.com Orbitz.comTotal: $203/night$149View room rates on Orbitz.com PricelineTotal: $185/night$149View room rates on Priceline TripAdvisor.comTotal: $140/night$104View room rates on TripAdvisor.com Hotwire.comTotal: $203/night$149View room rates on Hotwire.com Cheaptickets.comTotal: $203/night$149View room rates on Cheaptickets.com KAYAK.comTotal: $203/night$149View room rates on KAYAK.com getaroomTotal: $203/night$149View room rates on getaroom Hotel details Set on 6,800 lakeside acres, this upscale resort is 7 miles from both the Old Market House State Historic Site, and the Ulysses S. Grant Home. … MORE Airy rooms and suites feature coffeemakers, pillow-top mattresses, whirlpool tubs, WiFi and flat-screen TVs. Some have patios, balconies or fireplaces. Room service is on offer. Amenities include 63 holes of golf, and several restaurants, plus a 5,000 sq ft spa. Outdoor activities include hot air ballooning, fishing, ice skating, biking and cross-country skiing (surcharge). A resort fee covers use of an indoor pool, a gym, a resort shuttle and Internet access. Kids' clubs and event space are available. Free Wi-Fi Free parking Indoor pool Air-conditioned Business center Pet-friendly Free breakfast Room service Kid-friendly Restaurant Kitchen in all rooms Airport shuttle Hot tub Spa Fitness center Golf course Bar Smoke-free View more amenities View fewer amenities Add a photoThanks for sharing!Your photo will be posted publicly on Google.Contribute MoreDoneUpload public photos of Eagle Ridge Resort & Spa Posting publicly on the Web Write a review Review summary Review summaries provided by TrustYou. Rooms · Rooms had views · Some guests said the rooms were dated & maintenance could be improved Location · Near the city center; shopping nearby Service & facilities · Guests appreciated the friendly, professional staff · Guests spoke highly of the reception staff View all reviews Questions & answers Ask a question See all questions (4)
Eagle Ridge Resort & Spa List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Eagle Ridge Resort & Spa. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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Eagle Ridge Resort & Spa Employees
Holiday Inn Dubuque January 2013 - Present
Eagle Ridge Resort & Spa October 2008 - January 2013
Rocky Mountain Chocolate Factory, Inc. July 1998 - October 2008
Columbus Travel June 1994 - June 1998
Lions Clubs International 1989 - 1994
Maritz Travel Company 1986 - 1989
Skills
Hospitality, Event Planning, Customer Service, Hotels, Resorts, Food & Beverage, Customer Satisfaction, Sales, Hospitality Management, Tourism
Education
College of DuPage 1982 — 1984
AAS, Business
The Eden Club June 2015 - Present
The Broxbourne Group January 2010 - Present
Eagle Ridge Resort & Spa November 2013 - May 2015
KemperSports January 2007 - January 2010
Crown Golf Properties April 2003 - January 2007
KemperSports - The Glen Club February 2000 - April 2003
GolfRadio Network Productions July 1997 - June 2000
Choice Hotels International September 1990 - July 1997
Skills
Hotels, Direct Marketing, Digital Marketing, Website Development, Web Marketing, Talent Acquisition, Management Consulting, Customer Research, Hospitality, Resorts, Marketing Strategy, Facilities Management, Brand Development, Sales, Online Marketing, Tourism, Management, Advertising, Marketing, Revenue Analysis, Start-ups, Leadership, Brand Management, Trade Shows, Business Planning, Sales Management, Event Management, Hospitality Industry, Market Planning, Social Media Marketing, Entrepreneurship, Training, Strategic Planning, Recruiting, Golf, Sponsorship, Budgets, Email Marketing, New Business Development, Public Relations, Online Advertising, Social Networking
Education
Denison University 1978 — 1982
Latin School of Chicago
St. Mark's School
Life Time Fitness January 2014 - Present
Eagle Ridge Resort & Spa July 2012 - July 2013
TM Logistics March 2012 - July 2012
Dubuque Golf & Country Club April 2005 - July 2012
Skills
Marketing Communications, Team Leadership, Microsoft Office, Project Planning, Event Planning, Business Meetings, People Skills, Sales Management, Time Management, Marketing, Management
Education
Clarke College 2007 — 2011
Bachelor of Business Administration (BBA), Marketing/Marketing Management, General
Wahlert 2003 — 2007
Eagle Ridge Resort & Spa August 2013 - Present
Gemstone Resorts November 2005 - May 2013
Skills
Team Building, Microsoft Excel, Microsoft Word, Microsoft Office, Strategic Planning, Budgets, Photoshop, Customer Service, PowerPoint, Event Management, Restaurants, Hospitality Management, Resorts, Food & Beverage, Opening Hotels, Hospitality, Hotels
Education
Michigan State University 1972 — 1976
Bachelor of Business Administration (BBA), Hotel, Resort, and Restaurant Management
Kalamazoo Loy Norrix
Eagle Ridge Resort & Spa January 2005 - Present
Cameo Spa Salon February 2002 - November 2004
Victorian Pines January 2001 - January 2002
Skills
Stretching, Anti-aging, Hungarian massage, Therapeutic Massage, Lymphatic Drainage, Aromatherapy, Spa, Body Wraps, Scrubs, Deep Tissue Massage, Chair Massage, Hydrotherapy, Neuromuscular Therapy, Essential Oils, Reflexology, Microdermabrasion, Chemical Peels
Education
Capri College-Dubuque 2005 — 2006
Aesthetician/Esthetician and Skin Care Specialist
Capri College-Dubuque 2005 — 2006
Nail Technician/Specialist and Manicurist
Capri College-Dubuque 2000 — 2001
Massage Therapy/Therapeutic Massage
Wyndham Hotel Group March 2015 - Present
Wyndham Hotel Group January 2013 - Present
Shell Vacations Hospitality June 2010 - January 2013
Wyndham Chicago/ Columbia Sussex June 2007 - June 2010
Eagle Ridge Resort & Spa February 2004 - May 2007
Wyndham Hotel Northwest February 2003 - March 2004
Skills
Opera, Fidelio, Delphi,..., Photoshop, Dreamweaver..., Facebook, Twitter,..., Hospitality, Hotels, Micros, Social Media, Training, Resorts, Hospitality Management, Management, Customer Satisfaction, Hospitality Industry, Customer Service, Hotel Management, Sales, Rooms Division, Pre-opening, Tourism, Restaurants, Guest Service Management, Hotel Booking, Opera, Banquets, Front Office, Yield Management, Property Management..., Meeting Planning, Revenue Analysis, Food & Beverage, Concierge Services, Convention Services, Catering, Restaurant Management, Fine Dining, MICROS
Education
Roosevelt University 2007 — 2010
Hospitality Administration/Management
Highland Community College 2005 — 2007
Associate of Arts, Business Science
McGraw-Hill Education June 2015 - Present
The Peak Agency June 2012 - Present
Next/Now Agency January 2015 - January 2015
Eagle Ridge Resort & Spa June 2013 - December 2014
Dike-New Hartford High School June 2014 - July 2014
Skills
Graphic Design, Brochures, Graphics, Logo Design
Education
Loras College 2010 — 2014
Bachelor's Degree, Marketing
Loras College 2010 — 2014
Bachelor's Degree, Art and Digital Design
Platinum Supplemental Insurance, Inc. May 2014 - Present
Pearle Vision May 2011 - February 2014
Suite530 August 2012 - December 2012
Floral Chic 2007 - August 2012
Clinique January 2011 - October 2011
Eagle Ridge Resort & Spa 2009 - 2011
Skills
Customer Service, Microsoft Office, Event Management, Microsoft Excel, Event Planning, Social Media, PowerPoint, Retail, Microsoft Word, Sales, Marketing, Time Management, Leadership, Inventory Management, Social Media Marketing, Social Networking, Facebook, Digital Marketing, Advertising, Customer Satisfaction
Education
Loras College 2010 — 2014
Bachelor's degree, Marketing/Accounting/Spanish
Wahlert Catholic High School
General, General Studies
YWCA Childrens Center March 2015 - Present
Jewel Scent November 2014 - Present
Eagle Ridge Resort & Spa September 2012 - Present
Skills
Event Management, Microsoft Office, Social Media, Public Relations, Customer Service, Corporate Events, Marketing Communications, Microsoft Excel, PowerPoint, Marketing Strategy, Marketing, Microsoft Word, Budgets, Photoshop, Social Media Marketing, Project Management, Strategic Planning, New Business Development, Negotiation, Event Planning, Nonprofit, Nonprofits, Leadership, Advertising, Sales, Time Management, Hospitality, Customer Satisfaction, Social Networking, Hotels, Outlook
Education
Ashford University 2013 — 2014
Master of Arts (M.A.), Organizatinal Management
Western Illinois University 2009 — 2011
Bachelors, Recreation, Parks and Tourism Administration
Highland Community College 2005 — 2008
Associates, General Studies
Mystique Casino May 2015 - Present
Three Hawk Ridge 2013 - Present
Hilton Garden Inn Dubuque Downtown September 2013 - May 2015
Hotel Julien Dubuque June 2011 - July 2013
Eagle Ridge Resort & Spa February 2010 - June 2011
Millennium Knickerbocker Hotel February 2005 - February 2010
Errand Solutions February 2004 - February 2005
Skills
Front Office, Management, Resorts, Hospitality, Hotels, Hospitality Management, Hospitality Industry, Food & Beverage, OnQ, Fine Dining, Menu Development, Customer Satisfaction, Tourism, Guest Recovery, Rooms Division, Food, Customer Service, Training
Education
University of Illinois at Chicago 2001 — 2004
Bachelors, Medieval History/Ancient Philosophy
Highland Community College 2000 — 2001
Associates Degree, Liberal Arts and Sciences
Mimis Cafe July 2014 - Present
Eagle Ridge Resort & Spa June 2013 - July 2014
Chestnut Mountain Ski Resort December 2011 - March 2014
Skills
Computer Proficiency, People Skills, Microsoft Office, POS, Core Strength
Education
Highland Community College 2013 — 2013
River Ridge High School 2009 — 2013
High School Diploma
The HON Company January 2015 - Present
Eagle Ridge Resort & Spa August 2013 - May 2014
City of Dubuque September 2011 - May 2014
Eagle Ridge Resort & Spa May 2012 - August 2013
Menards March 2010 - May 2012
Mountain River Outfitters May 2011 - August 2011
North Branch High School August 2009 - October 2009
Skills
PowerPoint, Microsoft Office, Customer Service, Event Planning, Microsoft Word, Public Speaking, Microsoft Excel, Social Media, Facebook, Fundraising, Outlook, Time Management, Event Management, Sales
Education
Loras College 2008 — 2012
Bachelor's degree, Sport and Fitness Administration/Management
It Works Global 2015 - Present
Log Cabin Steakhouse November 2014 - Present
Eagle Ridge Resort & Spa March 2012 - Present
Fried Green Tomatoes 2013 - 2014
The Westin Riverfront Resort & Spa 2011 - 2012
Vail Golf Club 2011 - 2012
Granite City Food & Brewery July 2010 - April 2011
Elmcrest Country Club May 2010 - April 2011
Mor-Agra Grain Handling October 2009 - May 2010
Geneva National Golf Resort May 2007 - September 2009
Skills
Inventory Management, Scheduling, Excel, Word, Microsoft Office, Supervisory Skills, Customer Service, Customer Relations, Problem Solving, Team Building, Hiring, Research, Retail, Golf, Irrigation, Golf Courses, Process Scheduler, Hospitality, Golf Course Management, Microsoft Excel, Microsoft Word
Education
Iowa State University 1995 — 2000
Horticulture, Turf Grass Managment / Animal Ecology
Okoboji High School 1991 — 1995
HS Diploma, General Studies
John Deere July 2015 - Present
John Deere October 2011 - Present
Volt January 2011 - October 2011
Pizzeria Uno May 2008 - January 2011
Eagle Ridge Resort & Spa April 2010 - November 2010
Domino's Pizza June 2007 - May 2008
Skills
SAP, PDMLink, MRP, Supply Chain, Financial Analysis, Microsoft Office, Customer Service, Critical Thinking
Education
University of Dubuque 2012 — 2013
Master of Business Administration (M.B.A.), Business Administration and Management, General
University of Wisconsin-Platteville 2006 — 2010
Bachelor's degree, Business Administration
Andromeda Consultants November 2013 - Present
Sky Planning - Consulting December 1998 - Present
Palace Resorts July 2012 - November 2013
Knox Presbyterian Church August 2012 - May 2013
Distinct Transport November 2011 - July 2012
Palace Resorts August 2007 - February 2011
Fort Worth Convention & Visitors Bureau November 2005 - July 2007
Eagle Ridge Resort & Spa July 2004 - April 2005
Vail Resorts August 2001 - November 2004
Bankers Life and Casualty October 2000 - March 2001
Skills
Hotel/Resort Sales, Contract Negotiation, Marketing Communications, Incentive Programs, Marketing Strategy, Tourism, Meeting Planning, Sales, New Business Development, Event Management, Hospitality Industry, Trade Shows, Account Management, Management, Travel Management, Event Planning, Hospitality Management, Budgets, Leadership
Education
Algonquin College of Applied Arts and Technology 1989 — 1991
BA, Hospitality and Tourism
Saint Lawrence College 1984 — 1987
BA, Public Relations
Eagle Ridge Resort & Spa March 2013 - October 2013
The Harvester Golf Club May 2011 - November 2011
Kilmarlic Golf Club May 2010 - November 2010
Skills
Golf Course Management, PGA, Golf Management, Golf Instruction, Tournaments, Golf Courses, Event Management, Junior Golf
Education
Campbell University 2008 — 2012
Bachelor of Business Administration (B.B.A.), Business Administration, Management and Operations
Campbell University
Northwestern University, Feinberg School of Medicine March 2015 - Present
Signature Marketing, Inc. August 2014 - Present
Brody's Irish Pub June 2014 - February 2015
Personalized Physicians Group, LLC December 2009 - December 2013
The Academy of Human Performance June 2013 - August 2013
Eagle Ridge Resort & Spa April 2012 - October 2012
Skills
Hospitality, Resorts, Food & Beverage, Hospitality Management, Restaurants, Hotel Management, Customer Service, Hospitality Industry, Microsoft Excel, PowerPoint, Microsoft Word, Public Speaking, Social Media, Time Management, Event Planning, Microsoft Office, Process Scheduler, Event Management
Education
Loras College 2010 — 2014
Bachelor of Arts (B.A.), Sports and Exercise
Waubonsie Valley High School 2006 — 2010
High School Diploma, High School Diploma
Meriter-UnityPoint Health February 2015 - Present
Hanger, Inc. November 2005 - October 2014
Radiology Consultants of Washington November 1999 - October 2004
Eagle Ridge Resort & Spa May 1994 - October 1999
Skills
Office Administration, Customer Service, Data Entry, Time Management, Outlook, Microsoft Word, Office Management, PowerPoint, Event Planning, CPR Certified, Microsoft Excel
Education
Bradley University 1994 — 1999
Bachelor of Science (B.S.), Elementary Education and Teaching, Social Sciences, Psychology
Bradley University
Bachelor of Science (B.S.), Elementary Education/Social Sciences/Psychology
J.B. Hunt Transport, Inc. January 2015 - Present
JB Hunt Transport Services, Inc. August 2014 - December 2014
ESPN October 2014 - October 2014
Unity Concepts Inc. May 2014 - August 2014
Red Stick Sports January 2014 - May 2014
Eagle Ridge Resort & Spa June 2013 - July 2013
CASA September 2012 - May 2013
Joovy May 2009 - August 2012
New Orleans Pelicans January 2012 - May 2012
Walmart October 2011 - April 2012
Skills
Sales, Customer Service, Marketing, Social Media, PowerPoint, Microsoft Office, Leadership, Transportation, Routing, Logistics Management, SAP, Marketing Strategy, Microsoft Word, Data Entry, Merchandising, Teamwork, Event Planning, Social Networking, Time Management, Facebook, Social Media Marketing, Sports Management, Microsoft Excel, Sports, Inventory Management, Marketing Communications, Sports Marketing, Team Leadership, Coaching, Critical Thinking, Public Speaking, Management
Education
Louisiana State University 2012 — 2014
Bachelor of Science (BS), Sports Management
Truman State University 2010 — 2012
Business Administration, Management and Operations
Jesuit College Preparatory, Dallas Texas 2006 — 2010
Facilities Maintenance Services-Butler University February 2014 - Present
Butler University Irwin Library February 2014 - Present
10-01 Food & Drink November 2013 - Present
Vignettes of Galena January 2008 - Present
Benjamin's of Galena June 2013 - October 2013
Chef Ivo's June 2013 - August 2013
Abercrombie & Fitch January 2013 - May 2013
Eagle Ridge Resort & Spa May 2011 - May 2013
Skills
Customer Service, POS, Enjoy Working with..., Highly responsible, Role Model, Respect, Organization, Retail, Restaurants, Waitressing, Singing, Piano Playing, Snowboarding, Filing, Babysitting, Sales, Telephone Skills, Food & Beverage, Customer Satisfaction, Time Management, Cash Handling Experience
Education
Butler University 2012 — 2016
Biology/pre-med, Spanish, Neuroscience
River Ridge High School 2008 — 2012
General Studies
Olive Garden September 2013 - Present
MDR.photography April 2009 - Present
Eagle Ridge Resort & Spa May 2013 - September 2014
VisitGalena.org 2013 - 2014
Skills
Customer Service, Photoshop, Microsoft Excel, Social Media, Microsoft Word, Public Speaking, PowerPoint, Management, Research, Social Media Marketing, Facebook
Education
Loras College 2012 — 2016
Bachelor of Arts (B.A.), Public Relations & Management
Loras College
Public Relations & Management
NetSuite September 2015 - Present
OrderAhead May 2015 - August 2015
Macy's January 2015 - May 2015
Macys.com June 2014 - January 2015
PepsiCo - Frito Lay May 2013 - August 2013
Wisconsin Historical Society September 2010 - May 2013
PepsiCo - Frito Lay June 2012 - August 2012
Eagle Ridge Resort & Spa May 2008 - August 2011
Education
University of Wisconsin-Madison
University of Leeds
School of Business and Economics - United Kingdom
Furst Staffing 2009 - 2011
Eagle Ridge Resort & Spa May 2006 - October 2008
Education
University of Phoenix 2010 — 2011
Some College Experience, Hospitality Management, 2.5
Golden West College 2010 — 2010
Some College Experience, Graphic Design, 2.0
Highland Community College 2008 — 2009
Some College Experience, Graphic Design, 2.0
Area Vocational Center 2006 — 2008
n/a, Graphic Design, 2.0
Stockton High School 2004 — 2008
High School Diploma, General Studies, 2.0
NCAA November 2011 - Present
Gorman & Company, Inc January 2013 - September 2014
Baker Tilly Virchow Krause, LLP January 2011 - January 2013
Princeton Group Sports Marketing January 2009 - August 2009
Eagle Ridge Resort & Spa March 2006 - February 2009
Skills
Accounting, Budgets, Financial Reporting, Microsoft Excel, Customer Service, Microsoft Office, Microsoft Word, Financial Analysis, Auditing, Account Reconciliation, PowerPoint, QuickBooks, Journal Entries, Leadership, Access, Internal Controls, Inventory Management, IDEA, Caseware, CPA, Finance, Accounts Receivable, Forecasting
Education
University of Wisconsin-Whitewater 2009 — 2010
Masters of Professional Accountancy, Accounting
Clarke College 2001 — 2005
Bachelor of Arts, Computer Information Systems
Uncommon Ground-Lakeview May 2015 - Present
Champaign Country Club May 2014 - April 2015
Houlihan's Restaurants, Inc. September 2013 - August 2014
Dublin O'Neils September 2012 - May 2013
Eagle Ridge Resort & Spa May 2012 - August 2012
Eli's Cheesecake June 2008 - July 2011
Skills
Hospitality, Motivation, Leadership, Customer Retention, Innovation, Recipe Testing, Customer Satisfaction, Menu Development, Menu Costing, Customer Oriented, Microsoft Office, Customer Service, Food, Hospitality Management, Public Speaking, Teamwork, Food, PowerPoint, Restaurants
Education
University of Illinois at Urbana-Champaign 2010 — 2014
Bachelor of Science (BS), Hospitality Management
Ardent Hotel Advisors August 2014 - Present
Weeks Hospitality Consulting June 2012 - July 2014
Renaissance Woodbridge Hotel January 2011 - May 2012
Crowne Plaza Englewood March 2010 - December 2010
Sheraton Meadowlands Hotel February 2008 - February 2009
Sheraton Reading Hotel November 2006 - January 2008
Courtyard by Marriott New York LaGuardia Airport October 2004 - October 2006
Sheraton at Woodbridge Place June 2001 - September 2004
Eagle Ridge Resort & Spa May 1998 - May 2001
Starwood Hotels & Resorts Worldwide, Inc. June 1995 - April 1998
Skills
Food & Beverage, Hospitality Management, Hotel Management, Hospitality, Hotels, Team Building, Business Development, Financial Accounting, Customer Service, Banquets, Budgets, Catering, Convention Services, Customer Satisfaction, Fine Dining, Guest Service Management, Hospitality Industry, Hotel Booking, Lodging, Management, Menu Development, Micros, OnQ, Opening Hotels, Opera, Pre-opening experience, Property Management..., Resorts, Restaurants, Revenue Analysis, Rooms Division, Sales, Spa, Tourism, Front Office, Pre-opening, Yield Management, MICROS
Education
Oklahoma State University 1976 — 1980
BS, Hotel and Restaurant Administration
Mister Whiskerz 2010 - Present
Eagle Ridge Resort & Spa May 2014 - August 2014
Chestnut Mountain Resort November 2013 - April 2014
Skills
Facebook, Social Media, Music Production, Editing, Music, Politics, Computer Science, Social Networking, Live Events, Live Sound, Video Editing, Staff Development, Entertainment, Film, Teaching, Radio, Microsoft Office, Stage, Research, Rock, Video Production, Final Cut Pro, Cat Herding, Nonprofits, Creative Writing, Grant Writing, Publicity, DJ, Event Planning, Volunteer Management, Blogging, Higher Education, Program Development, Microsoft Excel, Customer Service, Event Management, Microsoft Word, Public Relations, PowerPoint
Education
Loras College 2012 — 2014
First Galena Corporation Sales ManagerFirst Galena CorporationJune 2004 - Present
Eagle Ridge Resort & Spa June 2004 - October 2006
Skills
Selling, Sports, Resorts, Real Estate, Golf, Relocation
Education
Ferris State University 1999 — 2003
Bachelor, Business
Duke Regional Hospital February 2006 - Present
Banana Republic June 2002 - January 2006
Durham Regional Hospital January 2005 - December 2005
Durham Regional Hospital June 2004 - January 2005
Simpson College September 1998 - May 2002
American Red Cross June 2001 - September 2001
Eagle Ridge Resort & Spa June 1999 - September 2000
Carnegie-Stout Public Library November 1995 - May 1998
Skills
Healthcare, Microsoft Office, Customer Service, Hospitals, Microsoft Excel, Microsoft Word, PowerPoint, Research, Public Speaking, Healthcare Information..., Nursing, Teaching
Education
Watts School of Nursing 2003 — 2005
Nursing Diploma, Registered Nursing/Registered Nurse
Simpson College 1998 — 2002
Bachelor of Arts (B.A.), Speech Communication and Rhetoric
Sawgrass Grand Hotel May 2015 - Present
Hershey Lodge July 2009 - September 2013
Sandals Royal Bahamian July 2007 - January 2009
Eagle Ridge Resort & Spa 2004 - 2007
Bay Hill Club & Lodge 2001 - 2004
Fairmont Hotels and Resorts 1995 - 2001
Pier House Resort 1989 - 1995
Skills
Food & Beverage, Hotels, Resorts, Restaurants, Food, Hospitality Management, Hospitality, Hospitality Industry, Micros, Revenue Analysis, Cost Control, Catering, Cuisine, Customer Satisfaction, Hiring, Tourism, Culinary Skills, Fine Dining, Budgets, Pre-opening, Restaurant Management, Banquets, Menu Development, Hotel Management, Yield Management, Leadership, Customer Service, Rooms Division, Front Office, Property Management..., Guest Service Management, Opening Hotels, Hotel Booking, MICROS
Education
Hofstra University 1971 — 1975
BS, Accounting
Hilton Indian Lakes Resort September 2013 - Present
Eagle Ridge Resort & Spa January 2009 - Present
Bay Point Marriott Golf Resort & Spa September 2006 - December 2008
Atlanta Marriott Northwest March 2004 - September 2006
Hilton Chicagoland Sales February 2002 - March 2004
Gaylord Opryland Hotel Nashville January 2001 - February 2002
Franklin Marriott Cool Springs 1998 - 2001
Marriott Corporation 1983 - 1994
Skills
Resorts, Golf, Pre-opening, Hotels, Food & Beverage, Hospitality Management, Hospitality, Event Management, Budgets, Management, Team Building, Leadership, Restaurants, Hotel Management, Sales, Customer Satisfaction, Hospitality Industry, Marketing Strategy, Tourism
Education
Penn State University 1975 — 1979
BS
Pinehurst Resort September 2014 - Present
Eagle Ridge Resort & Spa July 2006 - September 2014
Corrective Vision, Inc. June 1997 - June 2006
Chicago Yacht Club May 2003 - July 2005
The Peninsula Hotel May 2001 - May 2003
Fahrenheit January 2001 - April 2001
Kimpton Hotels & Restaurants May 2000 - November 2000
National Eye Research Foundation August 1995 - May 2000
Skills
Culinary Skills, Food & Beverage, Banquets, Fine Dining, Event Management, Hospitality Industry, Sanitation, Pre-opening experience, Catering, Food Safety, Food Cost Management, Hotels, Customer Satisfaction, HACCP, Cuisine, Chef, Menu Development, Restaurants, Culinary Management, Menu Costing, Food, Hotel Management, Food Industry, Cooking, Resorts, Opening Hotels, Restaurant Management, Gourmet, Recipes, Hospitality Management, Hospitality, Sauces, Food Service, Seafood, Food Preparation, Pre-opening, Micros, Pastry, Menu Engineering, Leadership, Food Quality, Banquet Operations, Wine, Italian cuisine, F&B Operations, Dinners
Education
Le Cordon Bleu College of Culinary Arts-Chicago 2000 — 2002
Culinary Arts
Kalahari Resort November 2011 - Present
Eagle Ridge Resort & Spa March 2005 - November 2011
Grand Harbor Golf and Beach Club 2001 - 2005
Ponte Vedra Inn and Club 1994 - 2001
Sea Island Company 1989 - 1994
Moon Valley Country Club 1988 - 1989
White Mountain Country Club 1985 - 1988
Skills
Resorts, Food & Beverage, Fine Dining, Hospitality, Banquets, Restaurant Management, Rooms Division..., Hotels, Pre-opening, Hotel Management, Wine, Front Office, Pre-opening experience, Menu Development, Revenue Analysis, Hospitality Management, Golf, F&B Management, Cuisine, F&B Operations, Menu Costing, Hospitality Industry, Menu Engineering, Culinary Skills, Banquet Operations, Restaurants, Micros, Catering, Leadership, Tourism, Meeting Planning, Property Management..., Chef, Yield Management, Food Service, Management, Cost Control, Opening Hotels, Guest Service Management, Hiring, OnQ, Culinary Management, Recipes, New Restaurant Openings, Cooking, Gourmet, Sanitation, Mediterranean, Food, Food Cost Management
Education
Fort Lewis College 1982 — 1984
Auberge Resorts May 2012 - Present
Troon Golf May 2010 - May 2012
Troon Golf September 2009 - May 2010
Leisurecorp November 2008 - July 2009
The Grove November 2006 - November 2008
The Grove May 2003 - November 2006
Troon Golf October 2000 - May 2003
Eagle Ridge Resort & Spa January 1999 - October 2000
Skills
Resorts
Education
Ferris State University
Bachelors of Science Degree in Business, Major in Marketing with a Professional Golf Management Option
Traverse City St Francis
High School
CB&I June 2014 - Present
Iowa State University May 2012 - December 2012
Universal Recycling Technologies, LLC. May 2009 - January 2012
CGC, Inc. May 2010 - November 2010
University of Wisconsin-Platteville January 2008 - May 2010
Eagle Ridge Resort & Spa April 2005 - September 2008
Skills
Structural Analysis, Steel Design, Reinforced Concrete..., Foundation Design, Wood Design, Structural Health..., Structural Engineering, Solidworks, Microsoft Office, RISA, AutoCAD, Revit, Engineering, Civil Engineering, Construction
Education
Iowa State University 2012 — 2014
Master of Science (MS), Structural Engineering
University of Wisconsin-Platteville 2007 — 2012
Bachelor of Science (BS), Civil Engineering, Structural Emphasis
The Bricton Group January 2007 - Present
Eagle Ridge Resort & Spa January 2014 - Present
Doubletree by Hilton Chicago - North Shore and IACC Conference Center 2007 - April 2012
Marriott International 1999 - 2007
Renaissance Hotels 1992 - 1999
Skills
Real Estate, Hospitality Management, Hotels, Hospitality Industry, Hotel Management, Hospitality, Revenue Analysis, Resorts, Food & Beverage, Catering, Restaurants, Menu Development, Pre-opening, Banquets, Restaurant Management, Culinary Skills, Yield Management, Meeting Planning, Food Service, Tourism, Rooms Division, Opening Hotels, Convention Services, Front Office, Marketing, Budgets, Parties, Cuisine, Event Management, OnQ, Guest Service Management, Lodging, Property Management..., Executive Coaching, Leadership, Corporate Events, Menu Engineering, New Restaurant Openings, Pre-opening experience
Education
University of Wisconsin-Stout 1989 — 1991
BA, Hotel & Restaurant Management, Suma Cum Laude Graduate
Joliet Junior College 1987 — 1988
Associates, Culinary Arts
Self-Made Model LLC February 2012 - Present
Self-Employed January 2000 - Present
Eagle Ridge Resort & Spa May 2008 - March 2010
Q Model Management January 2009 - January 2010
Irene-Marie Model Management November 2001 - January 2004
Education
Hair Professionals School of Cosmetology 2002 — 2003
Esthetician's License, Esthetics
Dundee Crown High School 1996 — 2000
Diploma, General
Embassy Suites & Doubletree Chicago O'Hare September 2014 - Present
Liberty Machinery Co. January 2014 - September 2014
Eagle Ridge Resort & Spa June 2013 - October 2013
Argyle Cut Stone Company, Inc. August 2006 - June 2013
Clear Creek Stone Company, Inc. April 2009 - March 2013
Renaissance Chicago O'Hare Hotel December 2004 - August 2006
Oak Brook Hills Resort September 2002 - December 2004
Hotel Allegro 2000 - 2002
Embassy Suites 1995 - 2000
Skills
Sales, Customer Service, Strategic Planning, Budgets, Account Management, Marketing, New Business Development, Sales Process, Competitive Analysis, Negotiation, CRM, Sales Management, Team Building, Marketing Strategy, Leadership, Business Planning, Management, Forecasting, Process Improvement, Team Leadership, Hospitality, Trade Shows, Contract Negotiation, Customer Satisfaction, Income Statement, Direct Sales, Pricing, Inventory Management, Purchasing, Time Management, Retail, Cross-functional Team..., B2B, Selling, Strategic Partnerships, Training, Cold Calling, Salesforce.com, Advertising, Business Development, Hotels, Operations Management, Resorts, Event Management, Social Networking, Revenue Analysis, Online Marketing, Event Planning, Sales Presentations, P&L
Education
American Academy of Art
Graphic Design
East Leyden High School
The Home Depot May 2013 - Present
Larson & Darby Group May 2015 - August 2015
Eagle Ridge Resort & Spa May 2010 - August 2012
Skills
AutoCAD, Photoshop, Microsoft Office, SketchUp, Revit, Illustrator, Rhino, InDesign, Architectural Design, AutoCAD Architecture, Sketching, Microsoft Word, Microsoft Excel, PowerPoint
Education
University of Illinois at Urbana-Champaign 2014 — 2016
Master of Architecture (MArch)
University of Illinois at Urbana-Champaign 2010 — 2014
Bachelor of Architecture (BArch), Architecture
S&H Estate Sales & Service, LLC April 2015 - Present
Alden Meadow Park March 2014 - August 2014
St. Elizabeth Manor October 2012 - March 2014
Cargill United Methodist Church 2012 - 2012
go dog go! llc July 2010 - April 2011
The Delafield Hotel 2011 - 2011
The Madison Concourse Hotel and Governor's Club August 2009 - March 2010
Best Western Inn on the Park 2007 - 2009
Eagle Ridge Resort & Spa 2007 - 2007
University of Dubuque 2006 - 2007
Skills
Event Planning, Event Management, Customer Service, Public Speaking, Microsoft Office, Hospitality, Meeting Planning, Social Media, Fundraising, PowerPoint, Microsoft Excel, Hotels, Catering, Nonprofits, Marketing, Public Relations, Sales, Leadership, Management, Time Management, Community Outreach, Team Building
Education
University of Dubuque 2005 — 2007
Masters of Arts, Communication, Leadership & Management
University of Wisconsin-Platteville 2000 — 2002
Bachelor of Science, Communications Technologies Management
Viterbo University 2000 — 2001
Music Education
University of Wisconsin-Rock County 1998 — 2000
Associates, Education
Horicon High 1995 — 1998
Woman's Hospital April 2015 - Present
Texas Teachers ACP October 2014 - April 2015
HFF June 2014 - October 2014
The Daily Eastern News January 2014 - May 2014
Sweet Street March 2007 - February 2014
Walt Disney World August 2012 - January 2014
Daily Eastern News August 2013 - December 2013
Salvation Army of Kankakee County June 2013 - August 2013
Daily Eastern News February 2013 - May 2013
Eagle Ridge Resort & Spa August 2010 - May 2011
Skills
Editing, Social Networking, InDesign, Journalism, Publishing, Public Relations, Event Planning, Social Media, Facebook, Storytelling, Public Speaking, Books, Copywriting, Technical Writing, News Writing, Layout, Creative Writing, Blogging, Copy Editing, Photography, Photoshop, Press Releases, Editorial, AP Style, Feature Articles, Newspapers, Print Shop
Education
Eastern Illinois University 2011 — 2014
Bachelor of Arts (B.A.), Journalism
University of Wisconsin-Platteville 2010 — 2011
Kankakee Community College 2008 — 2010
N/A
Hughes Resources August 2014 - Present
Pearl Valley Farms August 2013 - August 2014
Eagle Ridge Resort & Spa May 2012 - August 2013
Baymont Inn & Suites March 2010 - March 2012
Hotel Julien Dubuque 2012 - 2012
Interstate Hotels & Resorts/ Doral Desert Princess Resort November 2007 - October 2009
Interstate Hotels & Resorts May 2007 - November 2007
Interstate Hotels & Resorts January 2006 - May 2007
Morongo Casino Resort & Spa August 2004 - October 2005
Skills
Front Office, Training, Management, Reservation, Hotel Management, Human Resources, Leadership, Banquets, Hospitality, Hotels, Hotel Administration, Team Leadership, Team Management, Team-oriented, Opera, Springer Miller Systems, WynGuest, Lodgical System, Onboarding, Employee Relations, Employee Benefits, Employee Handbooks, Recruiting, Payroll, Hiring, Interviews, New Hire Orientations, Temporary Placement
Education
Columbia College 2011 — 2013
Bachelor of Science (B.S.), Major in Human Resources Management/Minor in Management
Highland Community College 2010 — 2011
Associate of Arts (A.A.), Liberal Arts and Sciences/Liberal Studies
Brix Cheese Shop and Wine Bar November 2013 - March 2015
University of Iowa, College of Education August 2013 - December 2013
Eagle Ridge Resort & Spa April 2012 - August 2013
Holy Family Catholic Schools June 2012 - November 2012
Loras College January 2009 - May 2011
Loras College 2007 - 2011
Skills
Event Planning, Secondary Education, Public Speaking, Social Media, Customer Service, Microsoft Office, Microsoft Word, PowerPoint, Outlook, Microsoft Excel, Research, Facebook, Non-profits, Higher Education, Wine Tasting, Sports Coaching, Football, Basketball Coaching, Event Management, Golf Resorts, Management, Fundraising
Education
University of Iowa 2013 — 2015
Master of Arts (MA), Social Studies Teacher Education
Loras College 2007 — 2011
Politics
Eagle Ridge Resort & Spa June 2014 - August 2014
Naperbrook Golf Course March 2010 - August 2012
Skills
Leadership, Customer Service, Microsoft Word, Time Management, Microsoft Office, Teamwork
Education
Illinois State University 2013 — 2016
Finance, General, Computer Science, Senior
University of Wisconsin-Parkside 2012 — 2013
Finance
NEXT/NOW May 2015 - Present
Abbey LaJune Photography and Design June 2012 - Present
NEXT/NOW December 2014 - May 2015
Eagle Ridge Resort & Spa April 2012 - September 2014
Young & Rubicam August 2013 - December 2013
Loras College Marketing Department January 2012 - May 2013
American Advertising Federation of Dubuque November 2012 - February 2013
Loras College Academic Resource Center January 2012 - September 2012
Dubuque Area Swimming Huricanes September 2010 - June 2012
Waverly Wartburg Wellness Center June 2008 - March 2012
Skills
Photography, Graphic Design, Logo Design, Marketing, Adobe Creative Suite, Photoshop, Illustrator, Teamwork, Illustration, Integrated Marketing, Adobe Photoshop CC, InDesign, Highly detail oriented, Prioritisation, Self Directed, Adobe InDesign CC, Adobe Illustrator CS6, Graphics
Education
Loras College 2010 — 2014
Art and Digital Design and Marketing, Photography, Photo Retouching, Design, Marketing, Senior
Waverly Shell- Rock High School
The Robert Trent Jones Golf Trail at Capitol Hill March 2012 - March 2015
Francis Lake Golf Club July 2010 - March 2012
Eagle Ridge Resort & Spa May 2009 - July 2010
Skills
Microsoft Office, Event Planning, Customer Service, Project Management, Coaching, Budgets, Sales, Social Media, Research, Marketing, Marketing Strategy, Forecasting, Inventory Valuation
Education
University of Dubuque 2005 — 2009
Bachelor of Business Administration (B.B.A.), Marketing, General Business
Green Acres Country Club Inc May 2013 - Present
Augusta National Golf Club July 2009 - May 2013
Bowlavard Lanes August 2004 - May 2005
Eagle Ridge Resort & Spa June 2004 - August 2004
Skills
Golf Courses, Resorts, Tournaments, Golf, Hospitality Management, Food & Beverage, Golf Instruction, Hospitality, Hospitality Industry, Country Clubs, Event Management, Customer Service, Event Planning, Inventory Management, Sports, Microsoft Office, Process Scheduler, Leadership, Club, Management, Turf Management
Education
Penn State University 2012 — 2015
Bachelor's degree, Turf and Turfgrass Management
Augusta Technical College 2008 — 2010
Associate's degree, Golf Course Operation and Grounds Management
Madison Area Technical College 2005 — 2008
Associate's degree, Business, Management, Marketing, and Related Support Services
AGENT X January 2009 - Present
Eagle Ridge Resort & Spa February 2006 - January 2007
The Wyndham Chicago June 2004 - February 2006
Fairmont Chicago June 2001 - June 2004
Skills
Business Development, New Business Development, Account Management, Integrated Marketing, Advertising, Marketing Strategy, Digital Marketing, Relationship Marketing
Education
Colorado State University 1996 — 2000
B.A.
Jack of All Designs, LLC February 2007 - Present
Intrawest Golf 2004 - 2007
PCT January 2004 - November 2004
Eagle Ridge Resort & Spa January 2002 - January 2004
Skills
Adobe Creative Suite, Writing, Advertising, Social Media, Word, Microsoft Office, Editing, Excel, Email Marketing, Marketing Strategy, Social Media Marketing, Promotions, Marketing Communications, Graphic Design, Copywriting, Direct Marketing, Photoshop, Web Design, InDesign, Newsletters, Digital Marketing, Illustrator, Photography, Social Networking, PowerPoint, Event Marketing
Education
Loras College 1997 — 2001
Bachelor of Arts (B.A.), Marketing
Wahlert High School 1995 — 1997
Oelwein High School 1993 — 1995
Eagle Ridge Resort & Spa May 1977 - Present
DDP Beads 2003 - 2012
Interstate Hotels & Resorts December 2003 - May 2004
Troon Golf May 1998 - December 2003
Aerie Hotels & Resort May 1991 - May 1998
Branigar Organization 1977 - 1991
Galena Area Chamber of Commerce 1988 - 1990
Skills
Benefits Administration, Hospitality, Human Resources, Employee Relations, Resorts, Hiring, Recruiting, Management, Training, Payroll, Leadership, Leadership Development, Coaching, Customer Service, Budgets, Hotels, Team Building, Event Planning, Time Management, Event Management
Education
Clarke University 1985 — 1987
Business Administration
Highland Community College 1974 — 1976
Galena High School 1970 — 1974
Hampton Inn & Suites Downtown La Crosse September 2015 - Present
Hampton Inn Onalaska September 2013 - September 2015
Hampton Inn June 2006 - January 2013
Hampton Inn Hotel-Kinseth Hospitality 2006 - January 2013
Eagle Ridge Resort & Spa March 2004 - May 2006
Best Buy April 2003 - May 2004
Skills
Front Office, Hospitality Management, Hotels, Customer Service, Customer Satisfaction, Hospitality, Hiring, OnQ, Time Management, Hotel Management, Food & Beverage, Word, Excel, Microsoft Office, Scheduling, Telephone Skills, Guest Service, Guest Satisfaction, Housekeeping, Hospitality Industry, Pre-opening
Education
St. Cloud State University 1997 — 2000
Business
Canal Shores Golf Course May 2013 - Present
Daly Double LLC January 2013 - June 2013
US September 2011 - December 2012
Eagle Ridge Resort & Spa March 2004 - September 2011
Kemper Sports Management 2000 - 2004
The Course at Aberdeen June 1996 - October 1999
Stonebridge Country Club November 1992 - June 1996
TPC @ Sawgrass 1990 - 1991
Skills
Team Building, Customer Service, Microsoft Word, Microsoft Excel, Microsoft Office, PowerPoint, Budgets, Event Planning, Public Speaking, Event Management, Accounting, Strategic Planning, Marketing, Leadership, Contract Negotiation, Non-profits, Outlook, Golf, Hospitality, Customer Satisfaction, Process Scheduler, Training, Inventory Management, Golf Courses, Leadership Development, Agronomy, Management
Education
Clarke University 2005 — 2007
MBA, Business
University of Florida 1986 — 1992
BS, Agriculture
Eagle Ridge Resort & Spa March 2014 - Present
Abbey Resort & Avani Spa June 2009 - March 2014
Hyatt Hotels July 2006 - May 2009
Wyndham Worldwide 2001 - 2006
Starwood Hotels & Resorts September 1997 - October 2000
Skills
Hospitality Industry, Hotels, Hospitality Management, Event Management, Sales, Trade Shows, Hotel Management, Resorts, Revenue Analysis, Hospitality, Yield Management, Event Planning, Meeting Planning, Customer Satisfaction, Food & Beverage, Catering, Convention Services, Tourism, Banquets
Education
Northern Illinois University 1991 — 1995
University of Chicago Medical Center April 2007 - Present
Eagle Ridge Resort & Spa 2005 - 2006
Hyatt Hotels Corporation 1999 - 2004
Hyatt Hotels Corporation 2000 - 2000
Skills
Nuclear Medicine, Molecular Imaging, Cardiovascular Imaging, Pediatric Radiology, Radiology, Nuclear Safety, Healthcare, Medical Imaging, Hospital Medicine, Sales, Customer Service, Leadership, Strategic Planning, Management, Account Management, New Business Development, Sales Management, Team Building, Marketing, Contract Negotiation, Marketing Strategy, Budgets
Education
Northern Illinois University 1995 — 1999
B.S., Business Management
Triton-College 2006 — 2008
Glenbard North 1991 — 1995
Red Bridge Family YMCA March 2014 - November 2014
YMCA Fairfax County Reston March 2010 - February 2014
YMCA FAIRFAX COUNTY RESTON March 2010 - June 2011
Resort and Commercial Recreation Association 1999 - 2010
The Boathouse May 2008 - September 2009
The Quechee Club September 2000 - January 2008
Lisle Park District 1999 - 2000
Eagle Ridge Resort & Spa 1997 - 1999
Skills
Customer Service, Event Management, Event Planning, Fundraising, Marketing, Training, Team Building, Social Media, Program Management, Budgets, Time Management, Marketing Strategy, Sales, Recruiting, Advertising, Public Speaking
Education
Robert Morris University 1993 — 1997
BSBA, Sport Management
Troon North Golf Club December 2007 - Present
Talking Stick Golf Club November 2003 - November 2007
Eagle Ridge Resort & Spa May 2002 - October 2003
Skills
Club, Golf Instruction, Golf, Sports Marketing, Coaching, Tournaments, Sports, Golf Course Management, Golf Courses, Resorts, Event Management
Education
The Golf Academy of America 1998 — 1999
Culver Stockton College 1996 — 1997
Eagle Ridge Resort & Spa April 1988 - Present
Skills
Hospitality Industry, Customer Satisfaction, Hotels, Resorts, Food & Beverage, Leadership, Hospitality Management, Hospitality, Customer Service, Event Management, Restaurant Management, Inventory Management, Process Scheduler, Time Management, POS, Restaurants, Sales
Education
Briar Cliff University
Bachelor's degree, Fine/Studio Arts, General
It Works! Global August 2014 - Present
Eagle Ridge Resort & Spa June 2012 - Present
Bloom Spa at The Sebastian July 2011 - April 2012
Ardore Skin Spa January 2009 - April 2010
Skills
Therapeutic Massage, Skin Care, Supplements, Swedish Massage, Holistic Health, Aromatherapy, Wellness, Spa
Education
Northeast Iowa Community College 2014 — 2014
Associate's Degree, Honors
Carlson College of Massage Therapy 2010 — 2011
Massage Therapy Licensure, Massage Therapy/Therapeutic Massage, Honors
First Class Cosmetology School 2007 — 2007
Esthetician Licensure, Aesthetician/Esthetician and Skin Care Specialist
University of Dubuque August 2004 - Present
Cross Communication March 2004 - Present
Galena/Jo Daviess County CVB May 2002 - March 2004
Eagle Ridge Resort & Spa August 2000 - May 2002
University of Dubuque August 1990 - May 2000
Skills
Feature Writing, Editing, Photography, Designing Training..., Press Release Generation, Public Relations, Public Speaking, Feature Articles, Marketing, Event Planning, Press Releases, Brand Development, Web Design, Training, PowerPoint, Customer Service, Social Media, Event Management, Social Media Marketing, Marketing Communications, Fundraising
Education
University of Dubuque 1999 — 2002
Master of Arts, Communication
Iowa State University
BS, Home Economics; Child Development-Elem. Ed.
Eagle Ridge Resort & Spa 2013 - Present
ARAMARK June 2013 - October 2013
Hotel Julien Dubuque August 2011 - May 2013
Eagle Ridge Resort & Spa March 2010 - January 2012
Bricktown October 2008 - December 2009
Skills
Food & Beverage, Payroll, Inventory Management, Sales, Marketing, Fine Dining, Menu Development, Banquets, Parties, Wedding DJ, Sound Systems, Customer Service, Customer Satisfaction, Customer Retention, Hotels, Hospitality, Restaurants, Food, Food Service, Resorts
Education
University of Dubuque 2001 — 2002
Business Administration, Management and Operations, jr
uw-lacrosse 1995 — 1998
Business Administration, Management and Operations
Eastern Illinois University September 2011 - Present
Sweet Street Confections March 2007 - August 2011
Eagle Ridge Resort & Spa July 2010 - April 2011
Education
Kankakee Community College
University of Wisconsin-Platteville
Transferred, Journalism
Eagle Ridge Resort & Spa 2006 - 2008
Eagle Ridge Resort & Spa 1994 - 2006
Skills
Event Management, Event Planning, Corporate Events, Conferences, Customer Relations, Special Events, Customer Service, Time Management, Meeting Planning, Resorts, Tourism, Catering, Leadership, Food & Beverage, Training, Hotels, Restaurants, Hospitality Management, Customer Satisfaction, Hospitality, Hotel Management
Education
Arizona State University 1982 — 1985
Bachelor of Arts (B.A.), Psychology
Orange Coast College 1980 — 1982
Associate of Arts (A.A.), General Studies
Eagle Ridge Resort & Spa April 1999 - Present
Grants Place June 1999 - October 1999
Desoto House Galena IL. August 1993 - April 1999
Skills
Food & Beverage, Resorts, Menu Development, Hospitality, Banquets, Cuisine, Hospitality Industry, Restaurants, Customer Service, Customer Satisfaction, Fine Dining, Restaurant Management, Hotels, Catering, Hospitality Management, Pre-opening
Education
Highland Community College 1996 — 1997
Liberal Arts and Sciences, General Studies and Humanities
Galena High School 1991 — 1995
Pheasant Run Resort February 2012 - Present
Eagle Ridge Resort & Spa April 1994 - December 2011
McCormick Center Hotel November 1976 - April 1994
Skills
Hotel Management, Hotels
Education
Roosevelt University
Waubonsee Community College
Business and management courses
Eagle Ridge Resort & Spa March 2000 - Present
Education
Loras College 2006 — 2012
bachelors, Criminal Justice
Eagle Ridge Resort & Spa April 2007 - Present
Education
DePaul University
Bachelor of Science (BS), Accounting
Eagle Ridge Resort & Spa August 2012 - January 2013
Northeast Iowa Community College August 2012 - January 2013
T.M. Logistics February 2010 - August 2012
Signcraft inc February 2000 - February 2010
Grants pub April 1998 - February 2000
Happy Joes Pizza November 1996 - April 1998
Skills
Microsoft Excel, Microsoft Word, PowerPoint, Teamwork, Access
Education
Northeast Iowa Community College-Calmar 2012 — 2013
Galena high school 1995 — 1998
Diploma, General education
University of Dubuque January 2012 - Present
Diamond Jo Casino Dubuque June 2000 - December 2011
Eagle Ridge Resort & Spa May 1995 - January 2001
Skills
Chef, Pastry, Food & Beverage, Culinary Skills, Hospitality, Restaurant Management, Hotels, Food
Education
New England Culinary Institute 1982 — 1984
diplome culinaire, Culinary Arts/Chef Training
University of Iowa 1977 — 1982
Bachelor of Science (B.S.), General Science
U.S. Bank March 2005 - Present
Eagle Ridge Resort & Spa May 2001 - October 2004
Skills
Customer Service, Banking, Sales, Management, Credit, Leadership, Retail Banking, Sales Management, Risk Management, Team Building, Loans, Training, Coaching, Process Improvement, Team Leadership
Education
Ferris State University 1997 — 2001
Bachelor of Science (B.S.), Marketing - Professional Golf Management
River Ridge High School
Graduated
Eagle Ridge Resort & Spa May 2015 - Present
Chestnut Mountain Resort 2008 - Present
Skills
Customer Service, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Public Speaking, Training, Event Planning, Inventory Management, Teaching
Education
University of Wisconsin-Platteville 2012 — 2014
Bachelor's Degree, Criminal Justice
Highland Community College 2010 — 2012
Associate’s Degree