Expert Support
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Expert Support Employees
Employee
Years
Job
Industry
Cheryl (Boyce) Hunt Cheryl (Boyce) Hunt's Expert Support Experience November 2014 - Present
Job Senior Technical Writer with Expert Support
Industry Writing and Editing
Experience
Expert Support November 2014 - Present
Niara, Inc. April 2015 - July 2015
Apple November 2014 - March 2015
Apple November 2014 - March 2015
Juniper Networks April 2014 - August 2014
Wells Fargo August 2013 - December 2013
Pacific Gas and Electric Company October 2012 - March 2013
Society for Technical Communication September 2011 - December 2012
BARTBikeStation.com May 2012 - May 2012
Tesser May 2012 - May 2012
Skills
Online Help, Training, Content Management, Social Media, CSS, Adobe Acrobat, Technical Writing, Software Documentation, Instructional Design, CMS, Manuals, SharePoint, HTML, Wikis, Social Networking, Technical Training, Information Architecture, Editing, WordPress, Newsletters, FrameMaker, Technical Communication, Proofreading, RoboHelp, Technical Documentation, Content Development, SnagIt, Arbortext, XML, Networking
Education
University of California, Berkeley 2009 — 2010
Professional Sequence, Technical Communication
Ann Rockley's Content Management for Society of Technical Communication (STC)
Content Management, Certification
Edward Tufte 2010 — 2010
One day course, Presenting Data and Information
The University of Kent
1 year, English Literature
University of California, Santa Cruz 1985 — 1990
BA, English Literature
Redwood High School
Expert Support November 2014 - Present
Niara, Inc. April 2015 - July 2015
Apple November 2014 - March 2015
Apple November 2014 - March 2015
Juniper Networks April 2014 - August 2014
Wells Fargo August 2013 - December 2013
Pacific Gas and Electric Company October 2012 - March 2013
Society for Technical Communication September 2011 - December 2012
BARTBikeStation.com May 2012 - May 2012
Tesser May 2012 - May 2012
Skills
Online Help, Training, Content Management, Social Media, CSS, Adobe Acrobat, Technical Writing, Software Documentation, Instructional Design, CMS, Manuals, SharePoint, HTML, Wikis, Social Networking, Technical Training, Information Architecture, Editing, WordPress, Newsletters, FrameMaker, Technical Communication, Proofreading, RoboHelp, Technical Documentation, Content Development, SnagIt, Arbortext, XML, Networking
Education
University of California, Berkeley 2009 — 2010
Professional Sequence, Technical Communication
Ann Rockley's Content Management for Society of Technical Communication (STC)
Content Management, Certification
Edward Tufte 2010 — 2010
One day course, Presenting Data and Information
The University of Kent
1 year, English Literature
University of California, Santa Cruz 1985 — 1990
BA, English Literature
Redwood High School
Ryan Featherman Ryan Featherman's Expert Support Experience May 2011 - June 2012
Job Lifestyle Enhancement Coorinator at PopFeeder
Industry Hospitality
Experience
Clientele Connect l PopFeeder January 2015 - Present
Angel Management Group June 2012 - Present
Expert Support May 2011 - June 2012
Bayside Bar & Grill January 2012 - May 2012
Bayside Bar & Grill 2012 - 2012
Butch's Car Wash January 2007 - January 2010
Skills
Hospitality, Hotels, Nightlife, Food & Beverage, Hospitality Management, Restaurants, Hospitality Industry, Hotel Management, Resorts, Event Management, Event Planning, Casino, Public Relations, Social Media Marketing, Social Media, Customer Service, Bartending, Budgets, Corporate Events, Customer Satisfaction, Email Marketing, Entertainment, Inventory Management, Leadership, Management, Marketing, Marketing Strategy, Microsoft Office, New Business Development, Online Advertising, Online Marketing, Public Speaking, Restaurant Management, Sales, Sales Management, Social Networking, Team Building, Trade Shows, Training
Education
Rutgers University 2009 — 2012
Bachelor of Arts & Sciences, Political Science & Criminal Justice
Brookdale Community College 2007 — 2009
Associates, Criminal Justice
Middletown High School North 2004 — 2007
High School Diploma
Clientele Connect l PopFeeder January 2015 - Present
Angel Management Group June 2012 - Present
Expert Support May 2011 - June 2012
Bayside Bar & Grill January 2012 - May 2012
Bayside Bar & Grill 2012 - 2012
Butch's Car Wash January 2007 - January 2010
Skills
Hospitality, Hotels, Nightlife, Food & Beverage, Hospitality Management, Restaurants, Hospitality Industry, Hotel Management, Resorts, Event Management, Event Planning, Casino, Public Relations, Social Media Marketing, Social Media, Customer Service, Bartending, Budgets, Corporate Events, Customer Satisfaction, Email Marketing, Entertainment, Inventory Management, Leadership, Management, Marketing, Marketing Strategy, Microsoft Office, New Business Development, Online Advertising, Online Marketing, Public Speaking, Restaurant Management, Sales, Sales Management, Social Networking, Team Building, Trade Shows, Training
Education
Rutgers University 2009 — 2012
Bachelor of Arts & Sciences, Political Science & Criminal Justice
Brookdale Community College 2007 — 2009
Associates, Criminal Justice
Middletown High School North 2004 — 2007
High School Diploma
Jane Mountain's Expert Support Experience February 2010 - July 2011
Job Digital Production Artist, Graphic Designer, Photographer, Fine Artist
Industry Graphic Design
Experience
The Creative Group August 2014 - Present
Jane Mountain Art 2008 - Present
Epsilon April 2015 - April 2015
Nice Advertising August 2014 - October 2014
Expert Support February 2010 - July 2011
Archer Design Inc. 2008 - 2009
Sic 'Em 2007 - 2008
Half Moon Bay Review 2002 - 2006
Bernard Hodes Group 1995 - 2001
Potterton/West Advertising 1991 - 1995
Skills
Illustration, Graphic Design, Illustrator, Art, Painting, Adobe Creative Suite:..., InDesign, Photoshop, Digital Photography, Production Art, Graphics, Drawing, Layout, Typography, Microsoft Office, Project Management, Digital Illustration, Art Direction, Web Design, Fine Art, Logo Design, Adobe Creative Suite, Image Manipulation, Brochures, Packaging, Magazines, Newsletters, Photography, User Interface, Advertising, Vector Illustration, Adobe Acrobat, Visual Communication, Collateral, Book Design
Education
Academy of Art University
Illustration
De Anza College
Fine Arts
The Creative Group August 2014 - Present
Jane Mountain Art 2008 - Present
Epsilon April 2015 - April 2015
Nice Advertising August 2014 - October 2014
Expert Support February 2010 - July 2011
Archer Design Inc. 2008 - 2009
Sic 'Em 2007 - 2008
Half Moon Bay Review 2002 - 2006
Bernard Hodes Group 1995 - 2001
Potterton/West Advertising 1991 - 1995
Skills
Illustration, Graphic Design, Illustrator, Art, Painting, Adobe Creative Suite:..., InDesign, Photoshop, Digital Photography, Production Art, Graphics, Drawing, Layout, Typography, Microsoft Office, Project Management, Digital Illustration, Art Direction, Web Design, Fine Art, Logo Design, Adobe Creative Suite, Image Manipulation, Brochures, Packaging, Magazines, Newsletters, Photography, User Interface, Advertising, Vector Illustration, Adobe Acrobat, Visual Communication, Collateral, Book Design
Education
Academy of Art University
Illustration
De Anza College
Fine Arts
Kat McDivitt, PMP Kat McDivitt, PMP's Expert Support Experience July 2010 - Present
Job Senior Manager at Mountain River Design
Industry Management Consulting
Experience
Mountain River Design July 2013 - Present
Expert Support July 2010 - Present
UC Berkeley May 2013 - August 2014
Aloha United Way February 2008 - August 2008
Hawaii Department of Health March 2007 - January 2008
Empowerosity May 2003 - December 2005
StarrTech Interactive October 1999 - March 2002
VisionFactory January 1998 - June 1999
Chapel Hill Group March 1996 - July 1998
Skills
Project Management, Program Management, Change Management, Management, Team Building, Business Analysis, Integration, Leadership, Start-ups, Requirements Analysis, Telecommunications
Education
University of North Carolina at Chapel Hill - Kenan-Flagler Business School 1994 — 1996
MBA, Operations
University of California, Santa Cruz 1984 — 1989
BA, Mathematics
Cambridge School of Weston 1981 — 1983
Dip, Photography
Mountain River Design July 2013 - Present
Expert Support July 2010 - Present
UC Berkeley May 2013 - August 2014
Aloha United Way February 2008 - August 2008
Hawaii Department of Health March 2007 - January 2008
Empowerosity May 2003 - December 2005
StarrTech Interactive October 1999 - March 2002
VisionFactory January 1998 - June 1999
Chapel Hill Group March 1996 - July 1998
Skills
Project Management, Program Management, Change Management, Management, Team Building, Business Analysis, Integration, Leadership, Start-ups, Requirements Analysis, Telecommunications
Education
University of North Carolina at Chapel Hill - Kenan-Flagler Business School 1994 — 1996
MBA, Operations
University of California, Santa Cruz 1984 — 1989
BA, Mathematics
Cambridge School of Weston 1981 — 1983
Dip, Photography
John Wendt John Wendt's Expert Support Experience January 1994 - December 1998
Job Lead Technical Writer at Apple Inc.
Industry Computer Hardware
Experience
Apple Inc. March 2002 - Present
Burning Man 1999 - Present
Clarify December 1998 - February 2002
Expert Support January 1994 - December 1998
Symantec October 1991 - January 1994
Skills
Content Management, Software Engineering, Programming, Technical Writing, Microsoft Office, Distributed Systems, OS X, Mobile Applications, iOS, HTML, XML
Education
UC Santa Cruz 1986 — 1991
BS, Computer Engineering
Apple Inc. March 2002 - Present
Burning Man 1999 - Present
Clarify December 1998 - February 2002
Expert Support January 1994 - December 1998
Symantec October 1991 - January 1994
Skills
Content Management, Software Engineering, Programming, Technical Writing, Microsoft Office, Distributed Systems, OS X, Mobile Applications, iOS, HTML, XML
Education
UC Santa Cruz 1986 — 1991
BS, Computer Engineering
Jennifer Fell's Expert Support Experience August 2013 - July 2014
Job Content Strategist at IBM
Industry Information Technology and Services
Experience
IBM August 2014 - Present
Expert Support August 2013 - July 2014
Jennifer Fell Consulting January 2013 - July 2013
IBM February 2011 - March 2012
IBM 2003 - February 2011
Business Signatures 2003 - 2003
NativeMinds 2000 - 2003
Expert Support 1997 - 1999
Neometron 1997 - 1997
ParcPlace 1994 - 1996
Education
Santa Clara University 1986 — 1990
BA, English, Computer Science
Bishop Kelly High School 1982 — 1986
IBM August 2014 - Present
Expert Support August 2013 - July 2014
Jennifer Fell Consulting January 2013 - July 2013
IBM February 2011 - March 2012
IBM 2003 - February 2011
Business Signatures 2003 - 2003
NativeMinds 2000 - 2003
Expert Support 1997 - 1999
Neometron 1997 - 1997
ParcPlace 1994 - 1996
Education
Santa Clara University 1986 — 1990
BA, English, Computer Science
Bishop Kelly High School 1982 — 1986
Tom Swarts Tom Swarts's Expert Support Experience May 2008 - January 2010
Job Web Developer
Industry Internet
Experience
San Francisco Bay Web Sites July 2008 - Present
Endless Ability Enterprises January 2012 - Present
Expert Support May 2008 - January 2010
Birdsall Interactive May 2007 - June 2008
Website Pros June 2001 - November 2003
Skills
HTML 4.01 Traditional, xhtml 1.0 traditional, xhtml 1.1 strict, CSS 2.0, CSS 3, JavaScript, XML, DHTML, SHTML, MySQL, Miscrosoft SQL Server..., CGI/Perl, Linux, Apache, PHP, Photoshop, Illustrator, Filezilla, Navicat, Web 2.0, Web Analytics, Web Development, Wordpress, ZenCart, Joomla, User Experience, Mobile Applications
Education
Las Positas College 2005 — 2007
Computer Science
Washington High
Washington High
Washington High
San Francisco Bay Web Sites July 2008 - Present
Endless Ability Enterprises January 2012 - Present
Expert Support May 2008 - January 2010
Birdsall Interactive May 2007 - June 2008
Website Pros June 2001 - November 2003
Skills
HTML 4.01 Traditional, xhtml 1.0 traditional, xhtml 1.1 strict, CSS 2.0, CSS 3, JavaScript, XML, DHTML, SHTML, MySQL, Miscrosoft SQL Server..., CGI/Perl, Linux, Apache, PHP, Photoshop, Illustrator, Filezilla, Navicat, Web 2.0, Web Analytics, Web Development, Wordpress, ZenCart, Joomla, User Experience, Mobile Applications
Education
Las Positas College 2005 — 2007
Computer Science
Washington High
Washington High
Washington High
Jennie Robinson's Expert Support Experience May 2013 - November 2013
Job Student, Barista, Waitress
Industry
Experience
Philz Coffee October 2013 - Present
Esther's German Bakery June 2013 - Present
Expert Support May 2013 - November 2013
City of Palo Alto April 2012 - September 2012
Skills
Microsoft Office, Research, Social Media, PowerPoint, Microsoft Word, Public Speaking, Microsoft Excel, Editing, English, Customer Service, Creative Writing, Teamwork, Photoshop, Event Planning, Teaching, HTML, Facebook, Blogging, Public Relations, Social Networking
Education
Santa Clara University 2011 — 2015
English Literature, Marketing, Junior
Philz Coffee October 2013 - Present
Esther's German Bakery June 2013 - Present
Expert Support May 2013 - November 2013
City of Palo Alto April 2012 - September 2012
Skills
Microsoft Office, Research, Social Media, PowerPoint, Microsoft Word, Public Speaking, Microsoft Excel, Editing, English, Customer Service, Creative Writing, Teamwork, Photoshop, Event Planning, Teaching, HTML, Facebook, Blogging, Public Relations, Social Networking
Education
Santa Clara University 2011 — 2015
English Literature, Marketing, Junior
Eric Wenburg Eric Wenburg's Expert Support Experience February 2014 - Present
Job Technical Writer at Expert Support
Industry Internet
Experience
Expert Support February 2014 - Present
Yahoo! August 2007 - November 2013
Expert Support April 1998 - August 2007
Unisys Australia August 1994 - October 1997
Victorian Government Department of Planning and Development September 1994 - December 1994
Computer People Australia October 1989 - April 1994
McDonnell-Douglas Information Systems January 1988 - October 1989
Apple Computer August 1984 - September 1987
Ford Aerospace and Communications Corporation September 1979 - July 1984
Skills
Technical Writing, FrameMaker, Content Management, Software Documentation, XML, User Experience, Content Strategy, Information Architecture, Databases, Web Content, Access, Web Content Management, Proposal Writing, Technical Documentation, User Interface Design
Education
UC Santa Cruz Extension 2001 — 2001
course work only, Technical Writing
De Anza College 1978 — 1979
AA degree course work, Programming
University of California, Santa Barbara 1975 — 1978
BA, Film Studies
Expert Support February 2014 - Present
Yahoo! August 2007 - November 2013
Expert Support April 1998 - August 2007
Unisys Australia August 1994 - October 1997
Victorian Government Department of Planning and Development September 1994 - December 1994
Computer People Australia October 1989 - April 1994
McDonnell-Douglas Information Systems January 1988 - October 1989
Apple Computer August 1984 - September 1987
Ford Aerospace and Communications Corporation September 1979 - July 1984
Skills
Technical Writing, FrameMaker, Content Management, Software Documentation, XML, User Experience, Content Strategy, Information Architecture, Databases, Web Content, Access, Web Content Management, Proposal Writing, Technical Documentation, User Interface Design
Education
UC Santa Cruz Extension 2001 — 2001
course work only, Technical Writing
De Anza College 1978 — 1979
AA degree course work, Programming
University of California, Santa Barbara 1975 — 1978
BA, Film Studies
Lynn Gold Lynn Gold's Expert Support Experience October 2009 - December 2009
Job Lead Information Developer at Lenovo
Industry Writing and Editing
Experience
Lenovo October 2014 - Present
IBM January 2013 - September 2014
Computer Task Group June 2011 - January 2013
Traffic.com September 2005 - May 2012
Silver Spring Networks January 2011 - April 2011
Wells Fargo July 2010 - October 2010
Expert Support October 2009 - December 2009
KLIV December 1994 - September 2009
Empire Broadcasting December 1994 - September 2009
1590 KLIV News December 1994 - September 2009
Skills
HTML, FrameMaker, Dreamweaver, Photoshop, Illustrator, Microsoft Office, Finale, Pro Tools, News Writing, Broadcast Journalism, Traffic Reporting, Radio Broadcasting, Software Documentation, Content Management, Technical Writing, Visio, Manuals, Unix, Blogging, Copy Editing, Editing, Release Notes, Adobe Acrobat, Web Content, Copywriting, Online Help, Social Media, Creative Writing, Java, RoboHelp, Publishing, SharePoint, Radio, Proofreading, Windows, Storytelling, Content Strategy, DITA, Broadcast, Databases, AP Style, Journalism, Newsletters, Feature Articles, Audio Editing, Publications, Technical Communication, Content Development, Editorial, Web Content Management
Education
San Jose State University 1988 — 1990
BA, Journalism
Foothill College 1986 — 1987
AA, Radio Broadcasting/Journalism
Lenovo October 2014 - Present
IBM January 2013 - September 2014
Computer Task Group June 2011 - January 2013
Traffic.com September 2005 - May 2012
Silver Spring Networks January 2011 - April 2011
Wells Fargo July 2010 - October 2010
Expert Support October 2009 - December 2009
KLIV December 1994 - September 2009
Empire Broadcasting December 1994 - September 2009
1590 KLIV News December 1994 - September 2009
Skills
HTML, FrameMaker, Dreamweaver, Photoshop, Illustrator, Microsoft Office, Finale, Pro Tools, News Writing, Broadcast Journalism, Traffic Reporting, Radio Broadcasting, Software Documentation, Content Management, Technical Writing, Visio, Manuals, Unix, Blogging, Copy Editing, Editing, Release Notes, Adobe Acrobat, Web Content, Copywriting, Online Help, Social Media, Creative Writing, Java, RoboHelp, Publishing, SharePoint, Radio, Proofreading, Windows, Storytelling, Content Strategy, DITA, Broadcast, Databases, AP Style, Journalism, Newsletters, Feature Articles, Audio Editing, Publications, Technical Communication, Content Development, Editorial, Web Content Management
Education
San Jose State University 1988 — 1990
BA, Journalism
Foothill College 1986 — 1987
AA, Radio Broadcasting/Journalism
Rebecca Firestone Rebecca Firestone's Expert Support Experience 1998 - 2006
Job Senior Technical Writer at Zep Solar
Industry Writing and Editing
Experience
Zep Solar / SolarCity 2014 - Present
Zep Solar 2012 - Present
Various San Francisco Architecture, Engineering, and Construction Firms 2010 - 2013
TechLiminal January 2012 - April 2012
Mark English Architects 2009 - 2011
Bernardo Urquieta Architects 2006 - 2009
Expert Support 1998 - 2006
Kenan Systems Corporation/Comverse 1995 - 1997
Kenan Systems Corporation 1990 - 1995
Skills
Technical Writing, Editing, WordPress, Web Content, Technical Documentation, Software Documentation, Newsletters, Online Help, FrameMaker, Content Strategy, Manuals, Content Management, Information Design, Start-ups, SEO, Graphic Design, Presentation Design, Corporate Blogging, Technical Communication, Marketing, Blogging, RoboHelp, Business Communications, Corporate Training, Storyboarding, Content Development, SnagIt, Home Energy Consultant, Solar PV, Newsletter Writing, Print Collateral Design, Agile Methodologies
Education
Oberlin College 1982 — 1986
BA, East Asian Studies
Scotch Plains/Fanwood High School 1980 — 1982
Kibbutz Mizra
Summer program for teens
Zep Solar / SolarCity 2014 - Present
Zep Solar 2012 - Present
Various San Francisco Architecture, Engineering, and Construction Firms 2010 - 2013
TechLiminal January 2012 - April 2012
Mark English Architects 2009 - 2011
Bernardo Urquieta Architects 2006 - 2009
Expert Support 1998 - 2006
Kenan Systems Corporation/Comverse 1995 - 1997
Kenan Systems Corporation 1990 - 1995
Skills
Technical Writing, Editing, WordPress, Web Content, Technical Documentation, Software Documentation, Newsletters, Online Help, FrameMaker, Content Strategy, Manuals, Content Management, Information Design, Start-ups, SEO, Graphic Design, Presentation Design, Corporate Blogging, Technical Communication, Marketing, Blogging, RoboHelp, Business Communications, Corporate Training, Storyboarding, Content Development, SnagIt, Home Energy Consultant, Solar PV, Newsletter Writing, Print Collateral Design, Agile Methodologies
Education
Oberlin College 1982 — 1986
BA, East Asian Studies
Scotch Plains/Fanwood High School 1980 — 1982
Kibbutz Mizra
Summer program for teens
Brian Lanier Brian Lanier's Expert Support Experience February 2013 - May 2013
Job Senior Software Engineering Author at Apple Inc.
Industry Computer Software
Experience
Apple July 2014 - Present
Apple June 2013 - June 2014
Apple February 2013 - May 2013
Expert Support February 2013 - May 2013
WCF Group Inc. dba Odysea Surf Shop June 2006 - February 2008
Skills
Programming, Swift, C++, Objective-C, iOS development, HTML, Web Design, Management, OS X, Technical Writing, Writing, Java, Microsoft Office, Mac, JavaScript, LaTeX, Analysis, Research, CSS, User Interface Design, Microsoft Excel, Software Engineering, Mathematics, Leadership, Social Media, Teaching
Education
Stanford University 2010 — 2012
B.A., Philosophy with a minor in Symbolic Systems
Carnegie Mellon University 2010 — 2010
CMU Summer School in Logic and Formal Epistemology
San Francisco State University 2007 — 2010
Apple July 2014 - Present
Apple June 2013 - June 2014
Apple February 2013 - May 2013
Expert Support February 2013 - May 2013
WCF Group Inc. dba Odysea Surf Shop June 2006 - February 2008
Skills
Programming, Swift, C++, Objective-C, iOS development, HTML, Web Design, Management, OS X, Technical Writing, Writing, Java, Microsoft Office, Mac, JavaScript, LaTeX, Analysis, Research, CSS, User Interface Design, Microsoft Excel, Software Engineering, Mathematics, Leadership, Social Media, Teaching
Education
Stanford University 2010 — 2012
B.A., Philosophy with a minor in Symbolic Systems
Carnegie Mellon University 2010 — 2010
CMU Summer School in Logic and Formal Epistemology
San Francisco State University 2007 — 2010
Nancy Kriss's Expert Support Experience October 1999 - February 2002
Job
Industry Real Estate
Experience
SuiteAmerica September 2014 - Present
RE/MAX Accord July 2005 - July 2014
NEK Professional Services April 2002 - April 2005
Expert Support October 1999 - February 2002
KLA-Tencor January 1991 - October 1999
Skills
Real Estate, Short Sales, Residential, Selling, Sellers, Foreclosures, First Time Home Buyers, Investors, Buyer Representation, REO, Listings, Contract Negotiation, Referrals, Buying, Investments, Project Management, Program Management, Property Management, Assisting First Time..., Account Management, Business, Customer Service, Journalism, Kaizen, Leadership, Organization, Problem Solving, Writing, Residential Homes, Property, Real Estate Transactions, 1031 Exchanges, Income Properties, Real Property, e-PRO, Single Family Homes, Buyers, Sales
Education
California State University-East Bay
BA
San Jose State University
De Anza College
Chabot College
Associate of Arts (A.A.)
SuiteAmerica September 2014 - Present
RE/MAX Accord July 2005 - July 2014
NEK Professional Services April 2002 - April 2005
Expert Support October 1999 - February 2002
KLA-Tencor January 1991 - October 1999
Skills
Real Estate, Short Sales, Residential, Selling, Sellers, Foreclosures, First Time Home Buyers, Investors, Buyer Representation, REO, Listings, Contract Negotiation, Referrals, Buying, Investments, Project Management, Program Management, Property Management, Assisting First Time..., Account Management, Business, Customer Service, Journalism, Kaizen, Leadership, Organization, Problem Solving, Writing, Residential Homes, Property, Real Estate Transactions, 1031 Exchanges, Income Properties, Real Property, e-PRO, Single Family Homes, Buyers, Sales
Education
California State University-East Bay
BA
San Jose State University
De Anza College
Chabot College
Associate of Arts (A.A.)
Victoria Gilbert's Expert Support Experience April 1996 - November 1997
Job Technical Writer at Google
Industry Computer Software
Experience
Google July 2003 - Present
BeVocal March 2000 - June 2003
Xerox PARC March 1998 - February 2000
Netscape November 1997 - February 1998
Expert Support April 1996 - November 1997
Adobe Systems January 1994 - March 1996
IntelliCorp 1985 - 1992
Stanford University 1983 - 1984
Skills
Software Engineering, User Interface, Python, Software Development, Scalability, Technical Writing, User Experience, Online Help
Education
Stanford University 1983 — 1985
MSAI, Computer Science
Wellesley College 1973 — 1977
Google July 2003 - Present
BeVocal March 2000 - June 2003
Xerox PARC March 1998 - February 2000
Netscape November 1997 - February 1998
Expert Support April 1996 - November 1997
Adobe Systems January 1994 - March 1996
IntelliCorp 1985 - 1992
Stanford University 1983 - 1984
Skills
Software Engineering, User Interface, Python, Software Development, Scalability, Technical Writing, User Experience, Online Help
Education
Stanford University 1983 — 1985
MSAI, Computer Science
Wellesley College 1973 — 1977
Andrea Fella's Expert Support Experience January 1990 - November 2008
Job Buddhist Meditation Teacher
Industry Health, Wellness and Fitness
Experience
Insight Meditation Center January 2008 - Present
Insight Meditation Society June 2014 - Present
Spirit Rock Meditation Center 2011 - Present
Expert Support January 1990 - November 2008
Spirit Rock Meditation Center 2003 - 2005
Skills
Meditation, Nonprofits, Mindfulness, Retreats, Teaching, Stress Management, Editing, Workshop Facilitation, Psychology, Program Development
Education
University of New Hampshire 1976 — 1980
Bachelor of Science (BS), Mathematics
New Providence High School 1972 — 1976
Insight Meditation Center January 2008 - Present
Insight Meditation Society June 2014 - Present
Spirit Rock Meditation Center 2011 - Present
Expert Support January 1990 - November 2008
Spirit Rock Meditation Center 2003 - 2005
Skills
Meditation, Nonprofits, Mindfulness, Retreats, Teaching, Stress Management, Editing, Workshop Facilitation, Psychology, Program Development
Education
University of New Hampshire 1976 — 1980
Bachelor of Science (BS), Mathematics
New Providence High School 1972 — 1976
Angie Cummings's Expert Support Experience May 1999 - August 2007
Job Legal Assistant at Law Offices of Gerald W. Cummings
Industry Internet
Experience
Law Offices of Gerald W. Cummings 2012 - Present
Yahoo! August 2007 - June 2012
Las Madres November 2006 - July 2008
Expert Support May 1999 - August 2007
Skills
Interaction Design, User Experience, Visual Design, OmniGraffle, Experience Design, Wire Framing, Creative Direction, User-centered Design, Mobile Applications, Illustrator, Graphic Design
Education
Collins College 1995 — 1997
AA, Visual Communication
University of California, Santa Barbara 1989 — 1993
Bachelor of Arts (B.A.), Physical Anthropology
Law Offices of Gerald W. Cummings 2012 - Present
Yahoo! August 2007 - June 2012
Las Madres November 2006 - July 2008
Expert Support May 1999 - August 2007
Skills
Interaction Design, User Experience, Visual Design, OmniGraffle, Experience Design, Wire Framing, Creative Direction, User-centered Design, Mobile Applications, Illustrator, Graphic Design
Education
Collins College 1995 — 1997
AA, Visual Communication
University of California, Santa Barbara 1989 — 1993
Bachelor of Arts (B.A.), Physical Anthropology
Randa Mulford's Expert Support Experience October 1992 - July 2004
Job Semiretired, open to interesting possibilities
Industry E-Learning
Experience
Semi-retired, open to interesting possibilities July 2015 - Present
Yahoo October 2012 - July 2015
Yahoo January 2012 - October 2012
Yahoo December 2010 - January 2012
Yahoo July 2004 - December 2010
Expert Support October 1992 - July 2004
Openwave Systems 2002 - 2004
Pensare March 2000 - March 2001
Momenta 1991 - 1992
IntelliCorp 1984 - 1991
Skills
Technical Writing, Curriculum Development, Content Management, Knowledge Management, E-Learning, User Experience, Localization, Training, FrameMaker, Usability, HTML, Product Management, Usability Testing, Content Development, Mobile Applications, Web Applications, Software Documentation, Editing, Online Help, Information Architecture, Technical Documentation, CMS, Instructional Design, Web Content Management
Education
Stanford University 1976 — 1981
Ph.D., Developmental Psycholinguistics
Harvard University 1974 — 1976
M.A., Linguistics
University of California, Davis 1970 — 1974
A.B., Linguistics
Semi-retired, open to interesting possibilities July 2015 - Present
Yahoo October 2012 - July 2015
Yahoo January 2012 - October 2012
Yahoo December 2010 - January 2012
Yahoo July 2004 - December 2010
Expert Support October 1992 - July 2004
Openwave Systems 2002 - 2004
Pensare March 2000 - March 2001
Momenta 1991 - 1992
IntelliCorp 1984 - 1991
Skills
Technical Writing, Curriculum Development, Content Management, Knowledge Management, E-Learning, User Experience, Localization, Training, FrameMaker, Usability, HTML, Product Management, Usability Testing, Content Development, Mobile Applications, Web Applications, Software Documentation, Editing, Online Help, Information Architecture, Technical Documentation, CMS, Instructional Design, Web Content Management
Education
Stanford University 1976 — 1981
Ph.D., Developmental Psycholinguistics
Harvard University 1974 — 1976
M.A., Linguistics
University of California, Davis 1970 — 1974
A.B., Linguistics
Jennifer Stokely Eis's Expert Support Experience 1995 - 1999
Job Administrative Analyst, NonProfit and Government
Industry Government Administration
Experience
Consultant, J. Eis Consulting June 2009 - Present
Chamber of Commerce Mountain View 2008 - June 2009
Claremont Graduate University September 2007 - June 2009
Claremont Graduate University Center for Education Studies June 2007 - February 2008
City of Mountain View 2008 - 2008
City of Mountain View 2002 - 2007
Menlo Players Guild/Burgess Shakespeare Festival 1997 - 2003
KLA-Tencor 1999 - 2002
Expert Support 1995 - 1999
Pittsburgh Action Against Rape 1994 - 1994
Skills
Project/Program..., Presentations & Public..., Fundraising Campaign..., Committee Operations..., Process Improvements, Key Relationship..., Data Research & Analysis, Program Evaluation, Economic Development, GIS systems, Team Building/Mentorship, Contract/Rate..., Volunteer Management, Volunteer Recruiting, Public Speaking, Report Writing, Leadership, Nonprofits, Non-profits, Management, Training, Community Development, Fundraising, Policy, Program Management, Government, Policy Analysis, Team-oriented, Family Engagement, Community Outreach
Education
Claremont Graduate University 2006 — 2008
MA, Public Policy, Economic Development
Foothill College 2005 — 2005
Certificate, Mediation for Conflict Resolution
Leadership Mountain View 2003 — 2004
Community Engagement
Claremont High School
National Endowment for the Humanities Younger Scholars Award Grant
Grinnell College
Bachelor of Arts (B.A.), History
Consultant, J. Eis Consulting June 2009 - Present
Chamber of Commerce Mountain View 2008 - June 2009
Claremont Graduate University September 2007 - June 2009
Claremont Graduate University Center for Education Studies June 2007 - February 2008
City of Mountain View 2008 - 2008
City of Mountain View 2002 - 2007
Menlo Players Guild/Burgess Shakespeare Festival 1997 - 2003
KLA-Tencor 1999 - 2002
Expert Support 1995 - 1999
Pittsburgh Action Against Rape 1994 - 1994
Skills
Project/Program..., Presentations & Public..., Fundraising Campaign..., Committee Operations..., Process Improvements, Key Relationship..., Data Research & Analysis, Program Evaluation, Economic Development, GIS systems, Team Building/Mentorship, Contract/Rate..., Volunteer Management, Volunteer Recruiting, Public Speaking, Report Writing, Leadership, Nonprofits, Non-profits, Management, Training, Community Development, Fundraising, Policy, Program Management, Government, Policy Analysis, Team-oriented, Family Engagement, Community Outreach
Education
Claremont Graduate University 2006 — 2008
MA, Public Policy, Economic Development
Foothill College 2005 — 2005
Certificate, Mediation for Conflict Resolution
Leadership Mountain View 2003 — 2004
Community Engagement
Claremont High School
National Endowment for the Humanities Younger Scholars Award Grant
Grinnell College
Bachelor of Arts (B.A.), History
Brian Pazmino's Expert Support Experience August 2013 - Present
Job IT Network Administrator at Expert Support
Industry Computer & Network Security
Experience
Expert Support August 2013 - Present
Ellucian May 2012 - August 2013
Phelan Hallinan & Schmieg February 2011 - May 2012
Keystone Foods September 2010 - February 2011
Charming Shoppes July 2008 - October 2010
Skills
VPN, Citrix, Windows 7, Software Installation, VMware Infrastructure, Windows Server 2008, A+ Certified, Network+ Certified, IP Networking, Switches, IP, Firewalls, Windows Server, Active Directory, Troubleshooting, WAN, DHCP, Network+, Computer Hardware, XP, Disaster Recovery, Help Desk Support, ITIL, Networking, Blackberry Enterprise..., Public Relations, Information Technology, Technical Support, Servers, DNS, Public Speaking, Spanish, Non-profit Volunteer, Mentoring, Windows, Laptops, Network Administration, System Deployment, Network Security, Integration, VMware, Operating Systems, Virtualization, Cisco Technologies
Education
Drexel University 2008 — 2010
Computer and Security Technology, Computer Science
Burlington County College 2005 — 2007
Associate's degree, Computer Networking and Servicing
Expert Support August 2013 - Present
Ellucian May 2012 - August 2013
Phelan Hallinan & Schmieg February 2011 - May 2012
Keystone Foods September 2010 - February 2011
Charming Shoppes July 2008 - October 2010
Skills
VPN, Citrix, Windows 7, Software Installation, VMware Infrastructure, Windows Server 2008, A+ Certified, Network+ Certified, IP Networking, Switches, IP, Firewalls, Windows Server, Active Directory, Troubleshooting, WAN, DHCP, Network+, Computer Hardware, XP, Disaster Recovery, Help Desk Support, ITIL, Networking, Blackberry Enterprise..., Public Relations, Information Technology, Technical Support, Servers, DNS, Public Speaking, Spanish, Non-profit Volunteer, Mentoring, Windows, Laptops, Network Administration, System Deployment, Network Security, Integration, VMware, Operating Systems, Virtualization, Cisco Technologies
Education
Drexel University 2008 — 2010
Computer and Security Technology, Computer Science
Burlington County College 2005 — 2007
Associate's degree, Computer Networking and Servicing
Karen Ehrenfeldt's Expert Support Experience 1998 - Present
Job Artist – Teacher – Intuitive Counselor: Working the creative process toward excellence in expression.
Industry Fine Art
Experience
Expert Support 1998 - Present
my studio 1992 - Present
Apple Computer 1992 - 1996
Skills
Graphics, Creative Direction, Brochures, Image Manipulation, Art, Layout, Web Design, Software Documentation, User Interface Design, Technical Illustration, Illustration, Fine Art, Graphic Design, Adobe Acrobat, Editing, User Interface, Leadership, WordPress, Photoshop, InDesign, Information Architecture, Adobe Creative Suite, Intuitive Counseling, Meditation, Ceremonies, Concept Development, Dreamweaver, Illustrator, User-centered Design
Education
San Jose State University 1989 — 1992
MFA, Studio Art, Storytelling
Expert Support 1998 - Present
my studio 1992 - Present
Apple Computer 1992 - 1996
Skills
Graphics, Creative Direction, Brochures, Image Manipulation, Art, Layout, Web Design, Software Documentation, User Interface Design, Technical Illustration, Illustration, Fine Art, Graphic Design, Adobe Acrobat, Editing, User Interface, Leadership, WordPress, Photoshop, InDesign, Information Architecture, Adobe Creative Suite, Intuitive Counseling, Meditation, Ceremonies, Concept Development, Dreamweaver, Illustrator, User-centered Design
Education
San Jose State University 1989 — 1992
MFA, Studio Art, Storytelling
Shoko Barnes's Expert Support Experience June 2013 - Present
Job Senior Software Engineer at Expert Support
Industry Computer Software
Experience
Expert Support June 2013 - Present
Sequoia PTSA 2008 - 2014
Expert Support 1994 - 2002
Consilium July 1989 - July 1994
Education
Stanford University 1981 — 1983
Master’s Degree, Computer Science
University of Michigan College of Literature, Science, and the Arts 1977 — 1981
Bachelor’s Degree, Computer Science
Expert Support June 2013 - Present
Sequoia PTSA 2008 - 2014
Expert Support 1994 - 2002
Consilium July 1989 - July 1994
Education
Stanford University 1981 — 1983
Master’s Degree, Computer Science
University of Michigan College of Literature, Science, and the Arts 1977 — 1981
Bachelor’s Degree, Computer Science