Hawthorne Hotel
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Hawthorne Hotel Employees
Hawthorne Hotel November 2014 - Present
Hawthorne Hotel August 2013 - November 2014
The Children's Place September 2009 - August 2013
Skills
Customer Service, Customer Satisfaction, Customer Experience, Hospitality, Phone Etiquette, Proficient Typing Skills, Multi Tasking, Front Office
Education
Bunker Hill Community College
ACCESS Destination Services December 2014 - Present
State Farm November 2012 - December 2014
Enterprise Rent-A-Car September 2009 - November 2012
The Olympia Companies May 2007 - September 2009
Hawthorne Hotel January 2008 - May 2009
Skills
Sales, Sales Process, Sales Management, Customer Satisfaction, Marketing, Management, Building Relationships, Vehicles, Training, Social Media, Team Building, New Business Development, Lead Generation, Strategic Communications, Event Management, Catering, Hotel Booking, Closing Contracts, Hospitality Consulting, Tourism Management, Travel Planning, Customer Retention
Education
East China Normal University 2008 — 2009
Study abroad program ; Business, International Business, Mandarin Chinese
Endicott College 2005 — 2009
Bachelor's degree, Hospitality and Tourism Administration
Hawthorne Hotel & Peabody Essex Museum January 2013 - Present
Hawthorne Hotel & Peabody Essex Museum November 2007 - January 2013
Hawthorne Hotel December 2004 - November 2007
MSC Cruises February 2006 - May 2007
North of Boston Convention & Visitors Bureau August 2003 - January 2004
Skills
Delphi, Wedding Planning, Event Management, Hospitality Management, Corporate Events, Catering, Hospitality, Food & Beverage, Meeting Planning, Banquets, Menu Development, Event Planning, Weddings, Fundraising, Hotels, Hospitality Industry, Parties, Public Relations, Trade Shows, Coordinating Events, Customer Service, Marketing, Food Service, Hotel Management, Restaurants, Social Media Marketing, Social Networking, Restaurant Management, Sponsorship, Fundraisers, Live Events, Private Events, Tourism, Revenue Analysis, Culinary Skills, Wine, Resorts, Convention Services
Education
Endicott College 2000 — 2004
Bachelor of Science, Hotel, and Travel Administration
Spaulding High School 1996 — 2000
Hawthorne Hotel November 2014 - Present
Hawthorne Hotel June 2013 - November 2014
Salem Education Foundation August 2013 - May 2014
Salem Education Foundation January 2013 - May 2013
Salem State University January 2010 - May 2013
Woodard and Curran January 2010 - January 2013
Canton Junction Sports Pub January 2010 - January 2011
Old Colony Hospice April 2009 - August 2009
Old Navy June 2008 - August 2008
Skills
Microsoft Excel, Food & Beverage, Hospitality Management, Hospitality Industry, Event Planning, Fundraising, PowerPoint, Microsoft Office, Nonprofits, Community Outreach, Social Media, Microsoft Word, Customer Service, Volunteer Management
Education
Salem State College 2009 — 2013
Bachelor of Science (BS), Hospitality Administration/Management
Salem State University 2009 — 2013
Bachelor of Science (B.S.), Hospitality Administration/Management
Stoughton High School 2005 — 2009
Sea Level Oyster Bar February 2015 - Present
Kings September 2013 - January 2015
Beacon Grille September 2011 - June 2013
Hawthorne Hotel April 2010 - September 2011
Hawthorne Hotel April 2007 - April 2010
Hawthorne Hotel July 2005 - April 2007
Skills
Cuisine, Banquets, Chef, Culinary Skills, Menu Development, Recipes, Fine Dining, Catering, Food, Restaurants, Food, Food Service, Cooking, Sanitation, Food Preparation, Food Safety, Hospitality Management, Food Quality, HACCP, Hotels, Hospitality Industry, Culinary Management, Seafood, Recipe Testing, Sauces, Menu Engineering, Hotel Management, Inventory Management, Culinary Education, Labor Control, Budgets, ServSafe, Hiring, Purchasing
Education
Newbury College 1997 — 1999
Asssociates Degree, Culinary Arts
Bunker Hill Community College 1996 — 1997
Hawthorne Hotel May 2014 - Present
Holiday Inn Express March 2013 - September 2014
Holiday Inn June 2012 - February 2013
Skills
Customer Service, Communication Skills, Hospitality Industry, Banquet Operations, Hospitality, Hospitality Management, Front Office, Food & Beverage, Time Management
Education
Salem State University 2013 — 2017
Business Administration and Management, General
Lynn Classical High School 2008 — 2012
Priceline.com May 2010 - Present
Priceline.com March 2009 - May 2010
Colonnade Hotel 2008 - 2008
Hawthorne Hotel September 2005 - April 2007
Skills
Revenue Analysis, Hospitality Management, Hospitality Industry, Hospitality, Hotel Management, Yield Management, Resorts, Hotels, Tourism, Property Management..., Front Office
Education
Endicott College 2001 — 2005
Bachelor of Science, Hospitality and Tourism Administration
Wegmans Food Markets October 2014 - Present
Independent Consultant for The Pampered Chef January 2014 - 2015
Brooksby Village January 2011 - May 2011
Brooksby Village September 2010 - January 2011
Hawthorne Hotel January 2009 - January 2009
Omni Hotels June 2008 - June 2008
Dartmouth College June 2006 - August 2006
Skills
Microsoft Office, Delphi, Raiser's Edge, Event Management, Healthcare, Epitome, Customer Service, Trips/Activities..., Reconciling Expenses, Organization, Hospitality Management, Data Entry
Education
Endicott College 2007 — 2011
Bachelor of Science, Hospitality and Tourism, Hospitality Management Focus
Bow High School 2005 — 2007
High School Diploma, General Studies
Carney, Sandoe & Associates June 2015 - Present
Hawthorne Hotel January 2014 - June 2015
Hawthorne Hotel October 2012 - January 2014
Hawthorne Hotel June 2012 - April 2013
Pearle Vision 2011 - 2012
Lenscrafters May 2010 - October 2011
Thomson Communications January 2011 - May 2011
Gordon College September 2010 - May 2011
Clear Channel Radio September 2010 - December 2010
Skills
Social Media, Management, Press Releases, Event Planning, Event Management, Customer Service, Sales, Sales Management, Social Networking, Film, Marketing, TIPS Certified
Education
Gordon College 2007 — 2011
Bachelor of Arts (BA), Communication and Media Studies
Boys & Girls Clubs of America June 2012 - Present
Crosby's market place May 2010 - September 2012
Monkey Joe's Party and Play September 2011 - June 2012
Chuck E. Cheese June 2011 - August 2011
Stop&Shop September 2008 - February 2010
Hawthorne hotel March 2006 - August 2008
Education
North Shore Community College 2009 — 2010
Salem High School 2004 — 2008
High School diploma
Hotel Petaluma April 2015 - Present
Hawthorne Hotel April 1999 - April 2015
Hotel Pattee March 1995 - March 1999
La Casa del Zorro Resort March 1994 - March 1995
Maxwell House Hotel 1992 - 1994
AIRCOA - Spa Hotel 1992 - 1993
AIRCOA - Clarion Hotel (became Regal, then Millennium under new ownership of RICHFIELD Hotel Co.) June 1986 - September 1990
Skills
Facebook, Corporate Blogging, Twitter, Tourism, Event Planning, Public Relations, Event Management, Hospitality, Social Media, Public Speaking, Budgeting, Food & Beverage, Rooms Division, Blogging, Hospitality Industry, Social Media Marketing, Budgets, Catering, Hotel Management, Management, Food, Hotel Asset Management, Resorts, Hospitality Management, Guest Service Management, Social Networking, Lodging, Community Development, Banquets, Corporate Events, Press Releases, Rooms Division..., Leadership, Hotel Administration, Guest Recovery, Concierge Services, Convention Services, Certified Hotel..., Opening Hotels, Revenue Analysis, Wine, F&B Operations, Meeting Planning, Yield Management, Menu Development, Leisure, Restaurant Management, Pre-opening, Front Office, Cooking
Education
City College of San Francisco 1967 — 1969
Hotel & Restaurant Management
Salem State University Diversity and Multicultural Affairs office August 2014 - Present
Hawthorne Hotel June 2014 - Present
Salem State University First Year Experience 2015 - 2015
Salem State University First Year Experience 2015 - 2015
Massachusetts Public Interest Research Group (MASSPIRG) May 2014 - June 2014
Salem State University August 2013 - May 2014
Salem State University September 2012 - May 2014
Salem Trolley Company May 2013 - September 2013
Naumkeag Ordinary May 2013 - August 2013
Salem State University August 2011 - May 2013
Skills
Customer Service, Help Desk Support, Secretarial Skills, Policy Enforcement, Basic Security Skills, Creative Programs, Bulletin Boards, Student Counseling, Mentoring, Motivation, Advertising, Handling Money, Hospitality, Bookkeeping, Cleaning, Childcare, Student Development, Policy, Public Speaking, Community Outreach
Education
Salem State University 2014 — 2016
Masters of Education, Higher Education in Student Affairs
Salem State University 2010 — 2014
Bachelor of Arts (B.A.), English and Educational Studies
Endicott College October 2013 - Present
Swan Bakery July 2010 - Present
Hawthorne Hotel June 2015 - August 2015
Groupize May 2014 - May 2015
Virginia Tech January 2013 - January 2013
Skills
Serve Safe Certified, Organization Skills, Customer Relations, Team Leadership, Facebook, Research, Microsoft Office, Writing, Phone Etiquette, Professional Email, Spanish Translation
Education
Endicott College 2012 — 2015
Bachelor's Degree, Hotel Management and Spanish, Junior
Hawthorne Hotel June 2015 - July 2015
Gold Group Marketing June 2014 - October 2014
Body Worlds Boston March 2014 - September 2014
Elements Massage Brookline 2014 - 2014
Demarini Top 96 June 2012 - July 2013
Education
Endicott College 2014 — 2017
Hospitality Management
Methuen High School (MPS) September 2014 - Present
Doherty Middle School (APS) November 2013 - June 2014
Hawthorne Hotel 2008 - 2013
Hawthorne Hotel 2007 - 2008
Skills
Hospitality Industry, English, French, Hospitality Management, Customer Service, Front Office, Hospitality, Rooms Division, Revenue Analysis, Yield Management, Property Management..., Hotels, Tourism, Microsoft Office
Education
American International College 2014 — 2016
Master's Degree, Secondary Education and Teaching
Université d'Angers, France 2003 — 2006
Bachelor's degree, Tourism and Hospitality Management
Bethel Healthcare Center December 2010 - Present
Patient Care - Almost Family, Inc. August 2009 - January 2011
Hawthorne Hotel September 2008 - December 2008
Skills
Case Management, Healthcare, Customer Service, HIPAA, Hospitals, Healthcare Management, EMR, PowerPoint, Discharge Planning, Bundled Payments, Homecare, Medicare, Medicaid
Education
Western Connecticut State University 2014 — 2015
Master's degree, Health/Health Care Administration/Management
Endicott College 2005 — 2009
Bachelor's degree, Hospitality Administration/Management
Starwood Hotels & Resorts Worldwide, Inc. October 2013 - Present
Starwood Hotels & Resorts Worldwide, Inc. March 2013 - October 2013
Starwood Hotels & Resorts Worldwide, Inc. January 2009 - March 2013
Starwood Hotels and Resorts August 2007 - January 2009
Westin Boston Waterfront/Starwood Hotels & Resorts 2005 - 2007
Westin Copley Place 2003 - 2005
Sheraton Boston Hotel February 2002 - February 2004
Swissotel Boston/Istnabul 1997 - 2001
Crowne Plaza Hotel 1993 - 1997
Hawthorne Hotel 1991 - 1993
Skills
Convention Services, Catering, Food & Beverage, Hospitality Management, Hospitality Industry, Hotel Management, Hotels, Resorts, Banquets, Hospitality, Pre-opening, Revenue Analysis, Rooms Division, Menu Engineering, Restaurants, Micros, Wine, Lodging, Sales, Event Management, Property Management..., Event Planning, Opening Hotels, Yield Management, Food, Corporate Events, Fine Dining, Front Office, Meeting Planning, Contract Negotiation, F&B Operations, Opera, Guest Service Management, Budgets, Menu Development, Culinary Skills, OnQ, Tourism, Hotel Booking, Restaurant Management, Food Service
Education
Boston University 2003 — 2007
Adjunct Professor, School of Hospitality
Oxford University
summer program, Summer Program
The Ohio State University
BA, Theatre
Hawthorne Hotel June 2013 - Present
43 Church September 2012 - May 2013
SXY JNS March 2012 - September 2012
Fireside Catering August 2010 - November 2011
Bugaboo Creek Steak House January 2007 - April 2011
Vinny T's Of Boston February 2003 - November 2006
Skills
Catering, Food & Beverage, Event Management, Event Planning, Hospitality, Restaurant Management, Restaurants, Hospitality Management, Corporate Events, Customer Service, Food, Hotel Management, Management, Hotels, Food Service, Hospitality Industry, Menu Development, Fine Dining, Recruiting, Sales, Meeting Planning, Culinary Skills, Banquets, Wine, Cooking, Food Preparation, Parties, Trade Shows, ServSafe, Time Management, New Restaurant Openings, Guest Service Management, Food Safety, Wedding Planning, Micros
Education
Endicott College 1999 — 2002
Bachelor in Fine Arts, Communication and Fine arts
Team Hospitality Management April 2013 - Present
Passion Food Hospitality October 2010 - April 2013
TICO August 2011 - October 2012
Hawthorne Hotel September 2010 - August 2011
Salem Waterfront Hotel March 2010 - September 2010
Tedesco Country Club May 2009 - January 2010
Salem Country Club February 2009 - July 2009
Better Homes & Kitchens, Inc. June 2005 - August 2008
Skills
Food & Beverage, Hotels, Banquets, Customer Satisfaction, Customer Service, Fine Dining, Employee Training, Management, Recruiting, Bartending, Hospitality, Hospitality Industry, Catering, Hospitality Management, Hotel Management
Education
Salem State University 2007 — 2011
Bachelor of Business Administration (B.B.A.), Hospitality Administration/Management
Salem State University 2006 — 2010
Bachelor's degree, Hospitality Administration/Management
NexDine, LLC March 2014 - Present
Unidine Corporation April 2005 - January 2014
Delmonico Managment March 1999 - April 2005
Restaurant Associates June 1996 - March 1999
DAKA International August 1987 - June 1996
Hawthorne Hotel June 1985 - August 1987
Skills
Hospitality, Food, Food Service, Food & Beverage, Menu Development, Restaurants, Income Statement, Team Building, Profit, Hospitality Industry, Forecasting, Leadership, Budgets, Food Safety, Coaching, Management, Marketing, Hiring, Hospitality Management, P&L Management, P&L, Operations Management, Customer Satisfaction, Inventory Management, Purchasing, Proposal Writing, Sales Presentations, Contract Negotiation, Sales, B2B, Customer Service, Facilities Management, Salesforce.com, Catering
Education
University of Massachusetts, Amherst 1981 — 1985
BS, Hotel, Restaurant and Travel Administration
Ecole hôtelière de Lausanne
Hotel and Restaurant Management
EF Educational Tours October 2010 - Present
EF Educational Tours November 2006 - October 2010
Hawthorne Hotel May 2006 - July 2007
Haverhill Country Club May 2002 - July 2007
Dunkin Donuts March 2000 - May 2002
Skills
International Education, International Travel, Travel Planning, Sales, Account Management, Commitment to Customer..., Customer Experience, Long-term Customer..., Promotions, Email Marketing, Education, People Skills, Building Relationships, Dedication to work, Sales Process, Spanish, Translation, Microsoft Office, PowerPoint, Flyers, Microsoft Excel, Microsoft Word, Outlook, Problem Solving, Innovation, Reliability, Travel Photography, Highly detail oriented, Foreign Languages, Cultural Awareness, Travel Management, Marketing, Customer Service, CRM, Lead Generation, Leisure Travel, Sales Management
Education
Salem State University 2002 — 2006
Bachelor of Arts (B.A.), Professional Spanish; Marketing, 3.3
Northern Essex Community College 2005 — 2005
Suffolk University 2004 — 2004
Spanish Language and Literature, 3.6
Admiral Concierge July 2011 - Present
ASEA July 2013 - Present
Entrepreneurial Development Program, Enterprise Center, Salem, MA January 2010 - April 2010
North Shore Medical Center Laboratory April 2008 - October 2009
Paramount Hotel Group March 2007 - November 2007
Hawthorne Hotel March 2005 - July 2006
TAP Air Portugal January 1978 - January 2003
Town and Country Travel, Paoli, PA. January 1972 - August 1977
Skills
Event Planning, Customer Service, Event Management, Strategic Planning, Coaching, Team Building, Public Relations, Marketing Strategy, New Business Development, Public Speaking, Sales, Negotiation, Marketing, Problem Solving, Management, Business Development, Contract Negotiation, CRM, Hotels, Entrepreneurship, Healthcare, Fundraising, Nonprofits, Leadership Development, Community Outreach, Customer Satisfaction, Small Business, Project Planning, Direct Sales, Sales Operations, Social Media Marketing, Social Networking
Education
Stratford College (Randolph Macon for Women)
B.A., Liberal Arts, minor Spanish
Universidad Europea de Madrid
Jr. Year Abroad
Hawthorne Hotel August 2010 - Present
Endicott College August 2009 - June 2011
Endicott College August 2007 - May 2009
Grand Hyatt Dubai January 2007 - June 2007
Education
Endicott College 2009 — 2010
MBA, Business
Endicott College 2007 — 2009
Bachelor, Hospitality
Les Roches Marbella 2003 — 2006
Hospitality
Saint Joseph family Medicine May 2014 - Present
St Joseph Dermatology June 2013 - Present
Lakeland Regional Medical Center August 2011 - June 2013
Tripp Lite December 2007 - August 2009
Whirlpool Corporation June 2001 - June 2005
Fidelity Investments January 1991 - June 2000
Hawthorne Hotel 1987 - 1991
Skills
Negotiation, Direct Sales, Data Analysis, Software Documentation, Microsoft Office, Budgets, Healthcare, Outlook, Leadership Development, Project Management, EHR, Public Speaking, HIPAA, Coaching, Contract Negotiation, Event Planning, Hospitals, Employee Relations, Healthcare Information..., Change Management, Marketing, EMR, Analysis, Recruiting, Epic Systems, Call Centers, Salesforce.com, Business Development, Sales Operations, Marketing Strategy, Public Relations, Event Management, Social Media, Performance Management, Business Strategy, Organizational..., Purchasing, Quality Assurance, Time Management, Staff Development, Human Resources
Education
Porter and Chester 2010 — 2012
Medicine
Northeastern University School of Law 1985 — 1988
Criminal Justice
Northeastern University 1985 — 1987
Law
Beverly High School 1984 — 1986
Bachelor of Science (B.S.), Banking, Corporate, Finance, and Securities Law
Our Ladies Of Nazareth Academy 1982 — 1984
Pimsleur Language Programs December 2014 - Present
The Princeton Review July 2014 - Present
Russian Center for Languages and Arts, LLC February 2014 - Present
Baystate Interpreters April 2014 - February 2015
Hawthorne Hotel April 2008 - July 2014
Operaton Bootstrap Inc. February 2013 - June 2013
Skills
Customer Service, English, Russian, Hospitality, Teaching, Microsoft Office, Team Building, Language Teaching, Microsoft Excel, Microsoft Word, Windows, Outlook, Time Force time and..., Lesson Plan..., Consecutive..., Billingual fluency -..., Event Planning, Community interpreting, Teaching English as a..., Student-centered..., Experience working with..., ESL
Education
Novosibirsk State Pedagogical University 2001 — 2006
B.A, Secondary Education; English
Новосибирский Государственный Педагогический Университет (НГПУ) / Novosibirsk State Pedagogical University (NSPU) 2001 — 2006
Master of Arts (M.A.), Linguistics
UMass Lowell November 2010 - Present
Ninety Nine Restaurants June 2010 - May 2012
Endicott College September 2008 - May 2010
Hawthorne Hotel September 2009 - December 2009
Pri-Med October 2007 - May 2008
Center For Association Management January 2008 - February 2008
Skills
Conferences, Registration, Event Planning, Event Management, Campus, Data Entry, Special Events, Social Media, Restaurants, Newsletters, Community Outreach, Coordination, Administrative Support, Email Marketing, Facebook, Administrative..., Management, Budgets, Sales, Customer Service, Research
Education
Endicott College 2006 — 2010
Bachelors, Hospitality and Tourism
International College of Management, Sydney
Events Management
University of Massachusetts Lowell
Consulate of Belgium May 2015 - Present
Hawthorne Hotel April 2015 - Present
Endicott College 2006 - March 2015
Misselwood Concours d'Elegance 2009 - 2015
Endicott College January 2003 - May 2013
ACCED-I March 2011 - March 2013
Four Seasons Hotels Canary Wharf June 2001 - January 2003
PorterHouse Grill 1995 - 1999
Skills
Event Management, marketing & sales, Corporate Events, Social Media Marketing, Food & Beverage, Event Planning, Higher Education, Teaching, Management, Customer Service, Hospitality, Public Relations, Leadership, Marketing, Team Building, Tourism, Strategic Planning, Resorts, Fine Dining
Education
Endicott College 2004 — 2006
MBA
Les Roches, Swiss Hotel Management School - Marbella 2000 — 2002
Diploma
Katholieke Hogeschool Kempen 1996 — 1999
Bachelor in Business Administration
Pyramid Hotel Group March 2015 - Present
CorePower Yoga December 2014 - Present
Precision Pilates Yoga and Barre March 2015 - Present
Sheraton Commander Hotel March 2012 - March 2015
Club Quarters June 2010 - March 2012
Global Spectrum September 2009 - May 2010
Hawthorne Hotel 2006 - 2010
Courageous Sailing Center May 2009 - September 2009
North Shore Medical Center Development Office May 2008 - August 2008
Skills
Event Management, Hospitality, Hospitality Management, Hotels, Fundraising, Hospitality Industry, Customer Service, Tourism, Micros, Food & Beverage, Microsoft Office, Revenue Analysis, Sales, Front Office, Hotel Management, Delphi, Public Relations, Grant Writing, Social Media, Social Media Marketing, Public Speaking, Marketing, PowerPoint, Budget, Outlook, Microsoft Word, Microsoft Excel, Marketing Strategy, Yoga Instruction, Group Fitness, Fitness Training, Yoga Sculpt
Education
Isenberg School of Management, UMass Amherst 2006 — 2010
BS, Hospitality and Tourism Management
Southern Cross University Lismore 2008 — 2008
Tourism Management
Beverly High School
Beverly High School
Hawthorne Hotel November 2014 - Present
Rebecca Nurse Homestead January 2007 - Present
Emerson Inn By The Sea August 2013 - August 2014
Hawthorne Hotel October 2009 - September 2012
Peabody Essex Museum June 2002 - June 2003
Hawthorne Hotel June 1999 - June 2002
Boston Museum of Science June 1998 - June 1999
Skills
Delphi, Event Planning, Wedding Planning, Sales, Tourism, Catering, Hospitality Management, Account Management, Salesforce.com, Social Networking, Travel, Banquets, Hotels, Restaurants, Meeting Planning, Advertising, Hospitality, Hospitality Industry, Event Management, Corporate Events, Food & Beverage, Trade Shows, Public Relations, Revenue Analysis, Customer Service, Email Marketing, Market Planning, Social Media Marketing, Weddings, Resorts, Online Marketing, Marketing Communications, Social Media, Online Advertising, Facebook, Hotel Management, Yield Management
Education
Buffalo State College
Bachelor of Arts (BA), English Literature and Minor in Womens Studies
Cazenovia College
Hawthorne Hotel April 2013 - Present
Gathering of Friends Fundraiser September 2010 - December 2013
Hawthorne Hotel June 2011 - April 2013
Private Family February 2011 - July 2011
Private Family June 2008 - June 2011
Skills
Hospitality, Fundraising, Time Management, Event Planning, Hotels, Management, Food & Beverage, Banquets, Catering, Menu Development, Budgets
Education
Salem State College 2008 — 2011
2011 Bachelor of Science, Business Administration, Hospitality Concentration
Right at Home, In Home Care and Assistance February 2011 - Present
R&L Associates, Inc. & The Aries Group 2009 - February 2011
Peabody Area Chamber of Commerce 2009 - 2010
JRM Staffing, Inc. April 2007 - January 2009
J.R. Personnel, Inc. August 1998 - March 2007
Vantage Personnel December 1994 - August 1998
Hawthorne Hotel June 1988 - April 1994
Skills
Applicant Tracking..., Temporary Staffing, Permanent Placement, Taleo, Job Fairs, Recruiting, Temporary Placement, Interviews, Interview Preparation, New Hire Orientations, Reference Checking, Job Search Strategies, Staffing Services, Resume Writing, College Recruiting, Healthcare, Home Care, Time Management, Personnel Management, Human Resources, Hiring, Talent Acquisition, Employee Relations, Elder Care, Career Development, Internet Recruiting, Contract Recruitment, Job Coaching, Career Counseling, Training, Screening Resumes, Coaching, Onboarding, Management, Technical Recruiting, Policy, Employee Training, Leadership
Education
Boston University 2012 — 2012
Certificate in Case Management, Social Work
Endicott College 1979 — 1981
AS, Hotel Restaurant Management
Midland Hotel Corp February 2014 - Present
Hilton Boston Back Bay Hotel September 2011 - February 2014
Millennium Bostonian Hotel June 2007 - September 2011
Hawthorne Hotel April 2001 - June 2007
The Colonnade Hotel April 1999 - April 2001
The Colonial Inn May 1997 - April 1999
Skills
Hotels, OnQ, Revenue Analysis, Hotel Management, Hospitality Industry, Delphi, Hospitality, Hospitality Management, Yield Management, Property Management..., Front Office, Food & Beverage, Resorts, Job Costing, Management, Banquets, Micros, Timesaver, Lodging, Payroll, Forecasting, Budgets, Financial Reporting, P&L, Accounts Receivable, Accounts Payable
Education
Saint Anselm College 1986 — 1990
BA Business, Accounting
NYS Attorney General 1999 - Present
Hawthorne Hotel 1994 - 1996
Eliot Hotel 1994 - 1996
Colonial Inn 1993 - 1994
Gideon Putnam 1989 - 1993
Education
State University of New York Empire State College 1996 — 1999
MA
Rochester Institute of Technology 1988 — 1992
Saratoga 1984 — 1988
New England History Monthly May 2015 - Present
KAP Marketing February 2012 - Present
Battlefield Journal March 2003 - Present
Author/Historian May 1996 - Present
New England Civil War Heritage Foundation April 2011 - May 2012
Hawthorne Hotel January 2008 - February 2012
B.F. Saul Hotel Division 2005 - 2008
Skills
Advertising Sales, Tourism, Online Marketing, Market Planning, Writing, Editing, Lead Generation, Publishing, Online Advertising, Blogging, Public Relations, Advertising, Journalism, Creative Writing
Education
Concordia University-Portland 2013 — 2014
Currently Enrolled, M. Ed in Curriculum/Instruction
Mount Saint Mary's University 2003 — 2005
Bachelor's of Science, Elementary Education
Pioneer Valley Hotel Group January 2007 - Present
Hawthorne Hotel January 1997 - October 2005
Courtyard by Marriott 1993 - 1996
Skills
Hospitality Management, Customer Service..., Revenue Analysis, Yield Management, Event Planning, Front Office, Sales Management, Sales Operations, Catering, Hotels, Property Management..., Tourism, Social Media Marketing, Public Relations, Marketing, Hotel Management, Hospitality Industry, Rooms Division, Budgets, Meeting Planning, Sales, OnQ, Customer Service, Leadership, Direct Sales, Customer Satisfaction, Training, Convention Services, Resorts, Trade Shows, Team Building, Marketing Strategy, Income Statement, Account Management, Hiring
Education
Salem State University 1988 — 1993
History
Homewood Suites by Hilton, Boston/Andover, MA September 2015 - Present
InterContinental Hotels Group December 2008 - June 2015
Hawthorne Hotel November 2007 - October 2008
Comfort Inn/Ramada Boston June 2004 - October 2008
Rest of my Experience August 1991 - June 2004
Skills
Forecasting, Tourism, Hospitality, Hospitality Management, Rooms Division, Resorts, Marketing Strategy, New Business Development, Social Media Marketing, Management, Revenue Analysis, Pre-opening, Front Office, Hotel Management, Banquets, Food & Beverage, Customer Service, Yield Management, Catering, Micros, Event Management, Hospitality Industry, Hotels, Event Planning, Sales, Meeting Planning, Trade Shows, Hotel Booking, Convention Services, Pre-opening experience, Restaurants, Lodging, Revenue Forecasting, Concierge Services, Opening Hotels, Leisure, Guest Service Management, OnQ, Property Management...
Education
Castleton State College 1989 — 1991
History, Physical Education
Mohegan Community College 1987 — 1989
Middlesex Community College 1986 — 1987
Woburn High School 1983 — 1986
Avison Young - Project Management April 2013 - Present
Congressman John F. Tierney June 2011 - December 2012
St. Peter's Church February 2009 - August 2012
Hawthorne Hotel 2009 - September 2011
Hawthorne Hotel September 2005 - September 2011
Nonprofit Quarterly May 2008 - October 2008
Action for Boston Community Development February 2006 - July 2006
Needham Channel News August 2005 - December 2005
Skills
Copy Editing, Final Cut Pro, Journalism, Copywriting, Broadcast, Storytelling, Research, Photography, Editorial, Television, Budgets, Proofreading, Microsoft Office, Proposal Writing, Non-profits, Public Relations, Public Speaking, Nonprofits, Editing
Education
Salem State College 2009 — 2010
Graduate Certificate Financial Planning, Financial Planning and Services
Wellesley College 2001 — 2005
Bachelor of Arts, Political Science, Economics
Finz Waterfront Grille December 2014 - Present
Serenitee Restaurant Group February 2014 - December 2014
Serenitee Restaurant Group February 2014 - December 2014
Maggie"s Farm December 2012 - December 2014
Hale St Tavern May 2013 - February 2014
The Wild Horse Cafe/The Old Spot February 2012 - December 2012
Green Land Cafe September 2010 - February 2012
The Greenland Cafe July 2010 - September 2010
Hawthorne Hotel 2007 - 2010
Skills
Restaurant Management, Catering, Hospitality, Hospitality Management, Customer Service, Event Planning, Event Management, Restaurants, Menu Development, Fine Dining, Food Service, Food & Beverage, Culinary Skills, New Restaurant Openings, Wine, Banquets, Micros, Hospitality Industry, Food, Hotel Management, Pre-opening, Revenue Analysis, Resorts, Hotels
Education
Salem State College 1980 — 1984
Applied Psychology
Beverly High School 1976 — 1978
High School Diploma, College Prep
Four Points by Sheraton Wakefield Boston (Formerly Sheraton Colonial Boston North ) September 2014 - Present
Sheraton Colonial Boston North Hotel & Conference Center July 2014 - Present
Doubletree by Hilton Boston North Shore August 2013 - March 2014
Doubletree Hilton Boston North Shore July 2013 - August 2013
Park Plaza Hotel August 2011 - November 2012
Wyndham Boston Andover Hotel September 2010 - September 2011
Gold Coast Cafe and Catering January 2002 - April 2010
The Eastern Point Yacht Club May 2002 - October 2006
Hawthorne Hotel 2000 - 2001
Hyatt Harborside Hotel October 1998 - April 2000
Skills
Front Office, Resorts, Rooms Division, Event Planning, Food, Beverage, Commercial Kitchen..., Banquets, Restaurants, New Restaurant Openings, Management, Executive Networking, Sales&Marketing, Hotels, Catering, Menu Development, Menu Costing, Facilities Management, Facilities Development, Food Service, Convention Services, Customer Satisfaction, Housekeeping Management, Task Force, Hospitality
Education
Salem State College
Business, Management
North Shore Community College
Paralegal Certification
Hawthorne Hotel November 2011 - Present
Skills
Food & Beverage, Chef, Menu Development, Cuisine, Hotels, Banquets, Hospitality Management, Restaurants, Restaurant Management, Catering, Recipes, Culinary Skills, Menu Costing, Fine Dining, Hospitality
Education
Bucks County Community College 2002 — 2005
Certified Journey Person Cook, Culinary Arts/Chef Training and Apprenticeship
Pennsylvania State University-Penn State Wilkes-Barre 1997 — 2002
Bachelor of Science (B.S.), Business, Management, Marketing, and Related Support Services
The Dance Place September 2008 - Present
Peabody OB/Gyn September 2008 - July 2013
Hawthorne Hotel February 2000 - June 2001
Carnival Cruise Lines June 1997 - July 1999
Skills
Dance Education, Choreography, Musical Theatre, Contemporary Dance, Dance, Modern Dance, Jazz Dance, Arts Administration, Stage, Ballet, Performing Arts, Jazz, Customer Service, Improvisation, Acting, Theatre, Office Administration, Appointment Scheduling, Wedding Planning, surgical scheduling
Education
The University of Calgary 1993 — 1997
Bachelor's degree, Dance
Dr. E.P Scarlett High School
Hawthorne Hotel August 2014 - Present
Finz Seafood and Grill August 2008 - March 2014
NXT Event Destination and Event Management November 2007 - July 2008
Historic Hawthorne Hotel November 2001 - November 2007
Historic Hawthorne Hotel November 1996 - November 2001
Skills
PowerPoint, Microsoft Excel, Microsoft Word, Microsoft Office, Customer Service, Hospitality, Event Management, Event Planning, Outlook, Budgets, Sales, Customer Satisfaction, Social Media, Marketing, Leadership, Food & Beverage, Management, Marketing Strategy
Education
University of Massachusetts, Amherst
Leisure Studies and Resources, Parks, Recreation and Leisure Facilities Management/ Hotel Management