Healthstream Research
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Healthstream Research Employees
AmerisourceBergen October 2011 - Present
Office of Healthcare Quality at the State of Maryland February 2011 - May 2011
University of Maryland Baltimore County August 2010 - May 2011
University of Maryland Baltimore County May 2009 - May 2010
Washington Hospital Center June 2009 - April 2010
Healthstream Research May 2008 - August 2008
Skills
Health Insurance, Medicare/Medicaid..., Microsoft Office, Leadership, Analytics, Fast-paced, Outstanding time..., Pharmaceutical Industry, Highly detail oriented, Prior Authorization, Conflict Resolution, Customer Service, Claims Resolution, Strategic Planning, Cost Saving Initiatives, Medicare Prescription..., Medicaid Managed Care, Teamwork, Process Improvement, Client Representation, Time Management, Public Health
Education
University of Maryland Baltimore County 2007 — 2011
BA, Health Administration and Public Policy
Oracle May 2015 - Present
Winchester Systems May 2012 - April 2015
Winchester Systems November 2011 - May 2012
Autonomy April 2011 - October 2011
Winchester Systems January 2009 - April 2011
Brand Informatics, Inc May 2008 - December 2008
HealthStream Research January 2005 - May 2008
Artesia Technologies 2000 - 2004
Hitachi Data Systems 1996 - 2000
Winchester Systems 1988 - 1996
Education
Cornell University 1987 — 1988
MENG, ORIE
Cornell University 1983 — 1987
BS, ORIE
Brighton High School
AirStrip 2010 - Present
HealthStream 2006 - 2010
HealthStream Research 2006 - 2010
CRICO/RMF 1999 - 2006
CareGroup Provider Service Network 1997 - 1999
Private Healthcare Systems 1991 - 1997
Skills
Quality Improvement, Analysis, Strategic Planning, Clinical Research, Healthcare, Hospitals, Strategy, Medicine, Risk Management, Patient Safety, Business Intelligence, Leadership, Change Management, Process Improvement, Nursing, Healthcare Information..., Salesforce.com, Managed Care, Product Launch, Strategic Partnerships, Healthcare Consulting, Revenue Cycle, Financial Modeling, EMR, Executive Management, Informatics, Healthcare Management, Analytics, Business Analysis, Program Management, Product Development, Healthcare Industry, HIPAA, Business Strategy, Health Information..., EHR, Data Analysis
Education
Bentley College - Elkin B. McCallum Graduate School of Business
MS, Research
Regis College
BSN, Nursing
Mercy School of Nursing
RN, Diploma
Board of Child Care of the United Methodist Church January 2013 - Present
Pleasant Health Inc January 2012 - September 2012
Skolm Consulting February 2011 - November 2011
Dr. Gakuba's Office January 2011 - August 2011
Healthstream Research July 2009 - September 2010
University of Maryland Medical Center February 2009 - August 2009
Morgan State University, Baltimore September 2007 - May 2008
Morgan State University, Baltimore September 2007 - December 2007
Skills
Teaching, Public Speaking, Cinematography, Risk Management, Post Production, Proficient with writing..., Analysis and manipulate..., Skilled with system..., Highly efficient with..., Very good overall..., Efficient with various..., Presentation of results..., Excellent verbal and..., Experienced with..., Experienced data..., Event Planning, Editing, Analysis, Microsoft Excel, Research, Microsoft Office, PowerPoint, Data Analysis, Strategic Planning, Business Analysis, Microsoft Word, Community Outreach
Education
University of Maryland University College 2013 — 2014
Health Informatics & Health Care Administration, Information Technology
University of Maryland Baltimore County 2008 — 2011
Bachelor Degree, Health Administration; Public Policy
University of Maryland Baltimore County 2006 — 2011
Health Administration, Health/Health Care Administration/Management
Columbia Community Exchange- Timebank December 2011 - Present
Professional Assistance Outplacement Center, Columbia, Maryland July 2011 - Present
Healthstream Research November 2005 - June 2011
First Maryland Mortgage, Inc. January 2005 - June 2005
Grid One Solutions Group August 2004 - December 2004
Adecco Staffing September 2003 - July 2004
Transcend Services, Inc. June 2003 - June 2004
Dav-el March 2003 - May 2003
Adecco Staffing September 1999 - February 2002
Skills
Improving resumes,..., OPEN TO NEW..., Call Center, Databases, Customer Service, Outlook, Data Entry, Team Leadership, Teamwork, Account Management, Process Scheduler, Team Building, Software Documentation, Sales, Administrative..., Customer satisfaction..., Data entry skills that..., Social Media
Education
HMI Regency School 1999 — 1999
n.a., Nurse's aide
Nassau Community College 1984 — 1990
A.S., Hotel Management
Nassau Community College 1984 — 1990
A.A.S., Hotel management
HealthStream Research April 2008 - October 2014
Orange Regional Medical Center July 2003 - March 2008
Westchester Medical Center February 2000 - April 2003
Montefiore Medical Center August 1995 - January 2000
Skills
Healthcare, Hospitals, Healthcare Management, Leadership Development, Strategic Planning, Employee Relations, Process Improvement, Team Building, HIPAA, Performance Improvement, Organizational..., Leadership, Onboarding, Public Speaking, Nursing, Healthcare Consulting, Healthcare Reimbursement, Healthcare improvement, HCAHPS Performance..., System Administration, Conflict Resolution, Strategy, Change Management, Management, Employee Engagement, Training, Healthcare Industry, Executive Management, Inpatient, EMR, Quality Improvement, Analysis, Informatics, Performance Management
Education
Mercy College
MS, Human Resources Management
Mercy College
BS, Behavioral Science
Sisters of Charity Hospital School of Nursing
RN, Nursing
HealthStream Research June 2015 - Present
Skills
Microsoft Excel, PowerPoint, Microsoft Office, Microsoft Word, Customer Service, Management, Public Speaking, Research, Project Management, Leadership, Strategic Planning, Social Media, Sales, Marketing
Education
Mississippi University for Women 2011 — 2015
Bachelor of Science (B.S.), Public Health
2U May 2014 - Present
Chugach Federal Solutions May 2013 - June 2015
InforMed, LLC July 2012 - May 2013
General Dynamics Information Technology October 2011 - July 2012
HealthStream Research August 2011 - October 2011
Daly Computers June 2011 - August 2011
Skills
Technical Support, Troubleshooting, Customer Service, Computer Hardware, Active Directory, Technical Documentation, VMware, Server Administration, IIS, Networking, Tape Backup, Splunk, SCCM
Education
Towson University Towson 2009 — 2011
B.S, Computer Information Systems
Anne Arundel Community College 2006 — 2008
A.S, Transfer Studies w/ Computer Science focus
HealthStream Research July 2006 - Present
Hartel, Kane, DeSantis, MacDonald & Howie January 2009 - October 2010
HARTEL, KANE, DESANTIS, MACDONALD & HOWIE, LLP January 2009 - October 2010
Hodes, Pessin & Katz, P.A. July 2005 - December 2008
HODES, PESSIN & KATZ July 2005 - December 2008
MAMSI January 2001 - July 2005
UNITED HEALTHCARE COMPANY OF THE MID-ATLANTIC January 2001 - January 2005
POPPLETON January 1998 - January 1999
CARMYN JOSEPH LOMBARDO January 1997 - January 1998
FRANKLIN & SCHAPIRO January 1994 - January 1997
Skills
Talent Acquisition, Tax, Project Management, Healthcare Management, Budgets, Privacy Law, Strategic Leadership, Analysis, Quality Assurance, Time Management, Management, Non-profits, Community Outreach, Employee Relations, Training
Education
Brookdale Community College 1985 — 1985
Business, Computer Science
Long Branch
HealthStream Research February 2005 - Present
The Gallup Organization August 1994 - February 2004
Skills
Predictive Modeling, SAS, Data Mining, SPSS, Statistics, Factor Analysis, Decision Trees, Multivariate Analysis, Regression Analysis, Data Analysis, SAS Certified Base..., Analysis, Questionnaire Design, Logistic Regression, Quantitative Research, Predictive Analytics, R, Survey Research, Data Collection, Analytics, Statistical Modeling, SVM, Principal Component..., Time Series Analysis, Segmentation, Categorical Data..., Cluster Analysis, Statistical Programming, Marketing Research, Database Marketing, Quantitative Analytics, SAS programming, CHAID, Survey Design, Data Visualization, Text Mining, Topic Modeling, Sentiment Analysis
Education
Central Connecticut State University 2010 — 2015
MS, Data Mining (in process)
Georgia State University 2000 — 2002
Master's, Economics
University of Nebraska-Lincoln 1989 — 1994
BA, Political Science