Household Retail Services
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Household Retail Services Employees
Bank of America 2013 - Present
U.S. Cellular 2007 - 2013
U.S. Cellular 2004 - 2007
U.S. Cellular 2001 - 2004
Transamerica Distribution Finance 1998 - 2001
Household Retail Services 1993 - 1998
Skills
Cellular Communications, CDMA, 4G, EVDO, Product Management, Go-to-market Strategy, Product Launch, Product Development, Product Life-Cycle..., Vendor Management, Mobile Marketing, Mobile Applications, Planning Budgeting &..., Program Management, Promotional Marketing, Project Mangement, Strategic Planning, Strategic Partnerships, Sales Management, Competitive Analysis, Sales Operations, Customer Retention, Customer Experience, Forecasting, Mobile Devices, LTE, Management, Cross-functional Team..., Wireless, Product Marketing, Leadership, Marketing, Process Improvement, Start-ups, Sales
Education
Loyola University of Chicago
Master of Business Administration (M.B.A.), Finance, General
Ball State University - College of Business
Bachelor of Applied Science (B.A.Sc.), Finance and Management
SAP August 2014 - Present
SAP June 2013 - July 2014
Oracle February 2010 - May 2013
Sun Microsystems (acquired by Oracle) April 2000 - January 2010
Household Finance January 1997 - June 1999
Household International January 1995 - January 1997
Household Retail Services 1992 - 1994
Household Retail Services 1990 - 1992
Household International 1989 - 1990
US League of Savings Institutions 1987 - 1989
Skills
Consulting, Security, Sales, Oracle, Project Management, Databases, SaaS, IT Strategy, Solution Selling, Analytics, Professional Services, Program Management, Accounting, Regulatory Submissions, Training, Asset-backed..., Auditing, Team Building, Hatha Yoga, Iyengar Yoga, Proposal Writing, Internal Audit, Compliance, Enterprise Software, Business Intelligence, Project Planning, Cloud Computing, Data Center, SDLC, Forecasting, Management, Strategy, Start-ups, Process Improvement, Enterprise Architecture, Business Process..., Technical Sales..., Business Process, SAP
Education
DePaul University 1985 — 1990
Masters of Science
Northern Illinois University 1979 — 1983
Bachelor of Science (BS)
Millennium Staffing December 1999 - August 2001
Adecco April 1999 - March 2000
Household International November 1998 - March 1999
Household Retail Services September 1997 - November 1998
Ray Graham Association December 1995 - October 1996
Saint Paul Bank for Savings July 1987 - August 1990
Skills
Human Resources, Microsoft Office, Training, Employee Training, Adult Education, Social Networking, Adobe Creative Suite, Graphic Design, Professional..., Computer Graphics Design, Performance Appraisal, Web Design
Education
Northeastern Illinois University 2003 — 2005
Human Resources Development, 3.5
College of DuPage 2002 — 2005
Certificate in Web Publishing, Graphic Design, 3.6
ProSource Wholesale June 2015 - Present
Gina's Jewelry Creations 2001 - Present
Daltile January 2008 - June 2015
Reeves Communications 2002 - 2006
Savannah Title Company 1998 - 2001
Household International 1996 - 1998
Household Retail Services 1994 - 1996
National Propane Gas Association 1992 - 1994
Skills
Copywriting, Copy Editing, Interior Design, Jewelry Design, Sales, Customer Service, Computer Proficiency, Marketing Communications, Corporate Communications, Internal Communications, Instructor-led Training, Training, Public Relations, Company Newsletters
Education
Harrington College of Design 2005 — 2008
Associate of Arts and Sciences (A.A.S.), Interior Design
Elmhurst College 1999 — 2001
Master of Arts (M.A.), Professional Writing and Culture
Northern Illinois University 1987 — 1991
Bachelor of Arts (B.A.), Communications - emphasis in radio, TV and film
RAM Experts 2010 - 2013
MacronetGroup Ltd. 2005 - May 2010
MacronetGroup Ltd. 2002 - 2005
VMI Communications and Learning July 1994 - March 1998
Information Resources February 1993 - August 1994
Household Retail Services 1991 - 1993
Skills
Customer Service, Hiring, Customer Relations, Problem Solving, Microsoft Office, Customer Satisfaction, Customer Experience, Customer Retention, Sales, Training, Program Management, Management, Marketing, Coaching, Leadership, New Business Development, Account Management, Sales Management, Start-ups, Team Building
Education
Elk Grove High School
Harper College
Associate in Arts, Business
Roosevelt University
Bachelor of Science in Business Administration, Marketing
Pearson Embanet May 2014 - Present
Ignition Network September 2011 - July 2012
Discover Financial Services April 2006 - September 2009
Eire Direct Marketing 2005 - 2006
G2 Direct and Digital (Grey Direct) 2003 - 2005
Brann Worldwide 2000 - 2001
TransUnion 1996 - 2000
Harris Bank Card Services March 1996 - November 1996
Household Retail Services 1992 - 1996
Skills
Direct Marketing, Strategy, Marketing, B2B, Multi-channel Marketing, Cross-functional Team..., Market Planning, Creative Direction, Product Development, Management, Business Strategy, Digital Marketing, Email Marketing, Integrated Marketing, Interactive Marketing, Direct Mail
Education
Augustana College 1988 — 1992
Bachelor of Arts, Business Administration
Valid USA January 2002 - Present
Creative Automation April 1998 - January 2002
Creative Automation November 1996 - April 1998
Creative Automation May 1995 - April 1998
Household Retail Services July 1993 - May 1995
Skills
New Business Development, Database Marketing, Marketing Strategy, Customer Acquisition, Multi-channel Marketing, Direct Marketing, Direct Mail, B2B Marketing, Email Marketing, B2B, Campaign Management, Lead Generation, Integrated Marketing, Customer Retention, CRM, Account Management, Marketing Communications, Product Marketing, Marketing Management, Analytics, Loyalty Programs, Segmentation, Interactive Marketing, Mobile Marketing, Relationship Marketing, Loyalty Marketing, SEM, Strategic Partnerships, Digital Marketing, Direct Mail Campaigns, Online Marketing, PPC, Demand Generation
Education
Northern Illinois University - College of Business 1988 — 1993
Bachelor of Science (BS), Marketing
Northern Illinois University 1988 — 1993
Bachelor of Science (BS), Professional Studies
Northern Illinois University 1988 — 1993
BS, (Double Major)
Meghan Lee Design 2002 - Present
Treacy Marketing Group June 2007 - January 2012
Treacy Marketing Group 1997 - 2002
Household Retail Services 1994 - 1997
Skills
Corporate Identity, Direct Marketing, Event Planning, Creative Direction, InDesign, Brand Architecture, Integrated Marketing, Marketing Communications, Social Media, Newsletters, Direct Mail, Marketing Strategy, Art Direction, Advertising, Email Marketing, Graphic Design, Logo Design, Marketing, Graphics, Brand Development, Visual Communication, Collateral, Brochures, Event Management
Education
Drake University 1989 — 1993
Bachelor of Arts, Graphic Design
Lorenzo de Medici 1992 — 1992
Bachelor of Arts: Semester Abroad, Fine Art
Glenbard West
Kristoff Cigars August 2004 - Present
Harris Bank 1996 - 2004
Household Retail Services 1987 - 1996
Skills
Product Development, Manufacturing, New Business Development, Brand Development, Marketing Management, Negotiation, Marketing, Sales, Marketing Strategy, Leadership, Sales Management, Brand Management, Budgets, Strategic Planning, Business Strategy, Cigars, Market Planning, Merchandising, Retail, Team Building, Creative Direction, Finance, Social Media Marketing, Management, Direct Marketing, Business Development, Advertising, P&L Responsibility, Copywriting, Sales Operations, Business Planning, Account Management, Project Management, Financial Services, Pricing, Customer Service, Entrepreneurship, Competitive Analysis, B2B, Coaching
Education
Dalhousie University
Executive MBA Program - General Courses
Roosevelt University 1982 — 1986
B.S. in Business, Economics
Sentara Healthcare May 2007 - Present
Avis Budget Group July 2003 - July 2006
At My Home November 2000 - July 2003
Household Retail Services March 1998 - November 2000
Education
Cooper Career Institute 2002 — 2003
Medical Transcription
Norfolk State University 1993 — 1995
Early Childhood Development / History
PNC Bank April 2002 - Present
Household Finance October 1998 - September 2001
Household Retail Services January 1998 - January 2001
Skills
Finance, Financial Services, Credit Analysis, Risk Management, Financial Analysis, Commercial Banking, Relationship Management, Loan Origination, Mutual Funds, Securities
Education
Marquette University 1993 — 1997
Advanced Core Curriculum
Harper College
Business and Advanced Sociology
Illinois Mortgage Bankers Association
Marquette University
Advanced Core
Marquette University
Computer Science and Psychology
ADP Major Accounts 2014 - Present
Automatic Data Processing (ADP) 2006 - 2014
Automatic Data Processing 2003 - 2006
ADP 2002 - 2003
ADP Major Accounts 1995 - 1998
Household Retail Services 1995 - 1995
Skills
ADP Payroll, Benefits Administration, HRIS, Salesforce.com, Employee Benefits, Payroll, Cold Calling, BPO, Workforce Management, SaaS, Human Resources, Performance Management
Education
Carthage College 1989 — 1993
Bachelor's Degree, Marketing/Marketing Management, General
Educators Preferred Corporation - EPC August 1998 - Present
Household Retail Services 1981 - 1996
Skills
Leadership Development, Organizational..., Change Leadership
Education
Walden University 2010 — 2013
Pending, Mental Health Counseling
Ashford University 2008 — 2009
MBA, Business Administration
University of Phoenix 2004 — 2005
Business
Wayne State University 1996 — 1998
Business Administration and Management, General
Calahan Funeral Home July 2014 - Present
GMR Bookkeeping & Accounting Services June 2011 - Present
St. Nicholas Greek Orthodox Cathedral March 2014 - August 2015
McMaster-Carr June 2011 - June 2012
H&R Block September 2010 - April 2011
HSBC - Consumer Lending 2003 - 2009
Household International May 1999 - February 2003
Household Retail Services February 1998 - May 1999
Household Finance November 1995 - February 1998
Household Finance May 1993 - November 1995
Skills
Customer Service, Microsoft Excel, Accounting, Outlook, Microsoft Office, Microsoft Word, Accounts Receivable, Accounts Payable, Auditing, Management, Data Entry, Access, Payroll, Bookkeeping, Business, General Ledger, Invoicing, Leadership, Lotus Notes, PowerPoint, Problem Solving, QuickBooks, Recording, Writing, Windows, Quicken, Research, Account Reconciliation, Typing, 10 Key, Peachtree, Payroll Services, Financial Reporting, Notary Public, Client Confidentiality, Marketing, Financial Statements, Financial Analysis, Tax, Administration, Call Centers, Bank Reconciliation, Spreadsheets, PeopleSoft, Variance Analysis, Budgets, Financial Accounting, Internal Controls, Income Tax, Journal Entries
Education
Universal Accounting 2011 — 2011
Certificates of Completion for, Professional Bookkeeper, QuickBooks Specialist & Income Tax Preparer
American InterContinental University 2005 — 2006
Master of Business Administration (M.B.A.), Business Administration and Management, General, 3.0
Roosevelt University 2000 — 2001
Bachelor of Applied Science (BASc), Accounting
Hyde Park Career Academy 1983 — 1987
High School Diploma, College Prep
Wor-Wic Community College August 2015 - Present
Express Employment Professionals/ Perdue Corporate Center December 2014 - April 2015
MyEcon 2010 - 2015
Alorica October 2007 - August 2008
Household Retail Services June 2001 - May 2003
Skills
Merchandising, Retail, Customer Service, Inventory Management, Visual Merchandising, Data Entry, Microsoft Word, Microsoft Office, Microsoft Excel, Cashiering, Sales, PowerPoint, Cosmetics, Outlook, Telephone Skills, Customer Satisfaction, Call Centers
Education
Everest University-Brandon 2012 — 2015
Associate's degree, Business Administration and Management, General
Mardela Middle and High School 1974 — 1980
High School Diploma, General Studies
Prudential American Heritage March 2003 - Present
Household International June 1977 - December 2002
Household Retail Services June 1967 - December 2002
Skills
Real Estate, Short Sales, Foreclosures, Investments, Relocation, Real Estate Negotiating, Lakefront and vacation..., 1031 Exchanges, First Time Home Buyers, Residential Homes, SFR, ABR, Sellers, Commercial Real Estate, National Association of..., REO, Listings, e-PRO, Townhomes, Single Family Homes, Buyer Representation, Condos, Referrals, New Home Sales, Real Property, Investors, Buyers, Property, Seniors, Home Staging, Real Estate Transactions, Investment Properties, Property Management, New Homes, Relocation Buyers, Luxury, Seller Representation, Resellers
Education
Roosevelt University 1972 — 1976
BS, Computer Science, Business
San Diego State University-California State University 1968 — 1969
Certificate in FORTRAN programming, Computer Science
Owens Community College September 2015 - Present
Bowling Green State University July 2009 - October 2014
Bowling Green State University January 2008 - July 2009
Sky Bank June 2006 - September 2007
HSBC - North America November 1999 - February 2006
Household Retail Services March 1999 - November 1999
Beneficial National Bank October 1997 - March 1999
Love Creek Productions, NY, NY 1995 - 1997
Self-employed 1995 - 1997
Actor's Company Theatre NY (New York, NY) 1995 - 1996
Skills
Higher Education, Student Affairs, Volunteer Management, Student Development, Grant Writing, Student Engagement, Community Outreach, Research, Program Evaluation, Program Development, Staff Development, Social Media, Public Speaking, Personal Budgeting, Credit Cards, Credit Reports, Student Counseling, On-camera, Acting, Time Management, Organization Skills, Student Loans, Student Financial Aid
Education
University of Delaware
M.Ed., College Counseling & Student Personnel Administration
The Johns Hopkins University
none, Applied Behavioral Counseling - Master's Program
University of Delaware
B.A.A.S., English Literature
St. Mark's High School
Fidelity Investments April 2015 - Present
Fidelity Investments July 2014 - March 2015
Vantiv, Inc. June 2011 - July 2012
Fifth Third Processing Solutions, LLC July 2009 - June 2011
Fifth Third Bank October 2005 - June 2009
Citigroup August 2001 - May 2002
Citibank April 1998 - August 2001
Household International September 1997 - March 1998
Household Retail Services September 1995 - August 1997
Citicorp Retail Services February 1990 - August 1995
Skills
Accounts Payable, Merchant Services, Financial Modeling, Financial Analysis, Concur, T&E Reporting, Purchase Card..., Credit Cards, Cross-functional Team..., Finance, Accounting, Management, Portfolio Management, Risk Management, Strategic Financial..., Cash Management, Payments, Credit, Leadership
Education
The Ohio State University Fisher College of Business 2012 — 2014
Executive Certificate in Financial Planning, Financial Planning and Services, Pass
University of Rochester - Simon Business School 2002 — 2004
MBA, Finance, Corporate Accounting
Dowling College 1986 — 1990
BBA, Accounting
College of American Pathologists February 2012 - Present
CAP June 2001 - February 2012
College of American Pathologists (CAP) February 1996 - June 2001
Household Retail Services January 1991 - 1996
Skills
Call Center, Process Improvement, Management, Quality Assurance, Leadership, Contact Centers, Cross-functional Team..., Change Management, Visio, Software Documentation, Business Analysis, Business Process..., Performance Management, Team Building, Strategic Planning, Program Management, Operations Management, Project Management, Training, Team Leadership
Education
Keller Graduate School of Management of DeVry University 2002 — 2004
MBA
University of Iowa 1983 — 1987
BS, Political Science
Bank of America June 2014 - Present
Bank of America November 2010 - June 2014
Private Business Owner November 2008 - November 2010
HSBC January 2003 - May 2006
Household Retail Services January 1996 - January 2003
Household Bank, f.s.b. January 1988 - January 1996
Household Finance Corporation January 1985 - January 1988
Skills
Management, Financial Services, Credit Cards, Program Management
Education
Elmhurst College 1985 — 1987
BS, Human Resource Management
Wilmington Trust Company April 2008 - Present
Wilmington Trust April 1999 - Present
Household Retail Services August 1996 - April 1999
Wells Fargo September 1989 - June 1996
Skills
Portfolio Management, Securities, Financial Services, Capital Markets, Relationship Management, Banking, Microsoft Office, Office Administration, Organization, Customer Service, Human Resources, 10 Key, Trust Services, Alternative Investments, Corporate Trust, Wealth Management, Mutual Funds, Asset Allocation
Education
Delaware Technical and Community College-Stanton-Wilmington 1997 — 1998
Palo Alto High School
Chicago October 2012 - Present
Merrill Lynch June 2004 - April 2009
GE Capital / Transamerica April 2000 - January 2003
Household Retail Services 1999 - 2000
Education
North Central College 1991 — 1995
CB&I September 2014 - Present
CB&I April 2003 - August 2014
CB&I August 1998 - April 2003
CB&I January 1996 - August 1998
Household Retail Services February 1993 - October 1995
Harbridge Merchant Services March 1991 - January 1993
Skills
Security, Firewalls, Project Management, Information Security, Infrastructure, Active Directory, Disaster Recovery, Windows Server, Network Security, Troubleshooting, IT Management, Cisco Technologies, ITIL, Network Administration, Data Center, VPN, Networking
Education
Waubonsee Community College 1988 — 1989
Aurora University 1987 — 1988
First Tech Federal Credit Union November 2014 - Present
Capital One May 2012 - May 2014
HSBC August 2005 - May 2012
HSBC March 2003 - July 2005
Household International October 2000 - March 2003
Household Retail Services May 1998 - May 2001
Household Auto Finance Company March 1995 - March 1998
US Army July 1987 - January 1994
Skills
Cross-functional Team..., Credit Cards, Leadership, Risk Management, Call Centers, CRM, Strategy, Management, Change Management, Business Development, Customer Experience, Strategic Planning, Process Improvement, Business Strategy, Performance Management, Credit, Project Management, Integration, Portfolio Management, Start-ups, Customer Service, Consulting, Business Process..., Team Building, Team Leadership, Budgets, Six Sigma, Client Relations Skills, Customer Experience..., Electronic Payment..., Program Management, Account Management, Strategic Partnerships, Partner Management, P&L Management, Operations Management, Financial Services, Banking
Education
Capella University 2014 — 2015
Master of Business Administration (M.B.A.)
Bradley University 1983 — 1987
Bachelor of Science (BS)
Georgia Credit Union Affiliates October 2013 - Present
Wellstar Kennestone Hospital February 2013 - March 2013
AHIMA 2013 - 2013
West Asset Management May 2011 - December 2012
Savitz Research Solutions September 2009 - July 2012
Navigator Acceptance September 2008 - September 2009
Marsh & McLennan Companies, Inc. February 2005 - September 2008
University of Illinois at Chicago January 2003 - January 2005
HOUSEHOLD RETAIL SERVICES 1997 - 2003
Alamo Rent A Car August 1993 - October 1997
Skills
HIPAA, CPT, Data Entry, Medical Terminology, Medical Coding, Customer Service, Invoicing, Management, Software Documentation, Recruiting, Research, Microsoft Excel
Education
DeVry University 2010 — 2012
Health Information Technology, Health Information Technology
Oak Park River Forest High School 1989 — 1993
High School Diploma
Dell Software July 2014 - Present
Oracle Corporation October 2009 - July 2014
GoldenGate Software July 2003 - September 2009
Quest Software 1998 - 2003
Moore Business Forms 1994 - 1995
Household Retail Services 1992 - 1994
Moore Corporation July 1973 - 1992
Skills
Technical Writing, Enterprise Software, Oracle, Program Management, Online Help, Software Project..., Software Development, RoboHelp, Integration, Cloud Computing, Manuals, Software Documentation, Databases, Agile Methodologies, XML, Unix
Education
Quinlan School of Business, Loyola University Chicago 1980 — 1984
Masters, Business Administration
Rochester Institute of Technology 1973 — 1977
BA, Communication Design
Rochester Institute of Technology 1973 — 1977
BA, Communication Design
Duval County School Board February 2011 - Present
Smaller Learning Communities September 2008 - February 2010
Ribault Middle School August 2007 - August 2009
Ribault Middle School August 2007 - August 2009
Duval County School Board August 2005 - August 2009
Crowden Enterprises 1980 - 2009
DCPS July 2005 - August 2007
ITC Financial Services May 2004 - August 2004
Household Retail Services July 2003 - May 2004
Household Retail Services July 2003 - May 2004
Skills
Instructional Design, Leadership, Staff Development, Program Management, Training, Coaching, Data Analysis
Education
University of Phoenix 2009 — 2010
Master's
University of Phoenix
Bachelor Science/Business E
Florida State University 1988 — 1990
Florida State College at Jacksonville
Florida State College at Jacksonville
Florida State University
Citi September 2012 - Present
Orchard First Source October 2010 - September 2012
Household Retail Services January 2000 - June 2001
Household Retail Services October 1997 - December 1999
HFC Auto Credit September 1995 - October 1997
Rotational Operations Audit Development Program August 1994 - September 1995
Household Retail Services November 1993 - August 1994
Household Retail Services November 1992 - November 1993
Skills
Business Process, Credit, Finance, Microsoft Excel, Software Documentation, Auditing, Banking, Policy, Risk Management, Strategic Planning
Education
Kellstadt Graduate School of Business - DePaul University
MBA, Entrepreneurship - With Distinction
University of Illinois
B.A, Economics
J.P. Morgan February 2014 - Present
J.P. Morgan September 2013 - February 2014
J.P. Morgan Private Bank September 2009 - September 2013
HSBC June 2004 - May 2009
Household Retail Services October 1998 - June 2004
Skills
Credit, Microsoft Excel, Loans, Banking, Mortgage Lending, Finance, Portfolio Management, Mortgage Underwriting, Underwriting, Call Centers, Financial Services, Auditing, Training, Customer Service, Credit Cards, Cash Flow, Financial Structuring, Credit Analysis, Financial Analysis, Credit Risk, Risk Management, Loan Origination, Mortgage Banking
Education
Benedictine University 2008 — 2011
M.B.A., Finance
University of Phoenix 2003 — 2008
B.S., Finance