HSBC Card & Retail Services
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HSBC Card & Retail Services Employees
Ameriprise Financial Services, Inc. July 2012 - March 2014
University Medical Center January 2009 - July 2010
HSBC CRS Las Vegas February 2004 - November 2008
HSBC Card & Retail Services February 2004 - September 2007
State of Nevada July 1998 - September 2001
Skills
Workshop Facilitation, Team Building, Onboarding, Process Improvement, Organizational..., Talent Management, Human Resources, Talent Acquisition, Performance Management, Change Management, Recruiting, Leadership Development, Coaching, Culture Change, Employee Engagement, Employee Relations, Training, Executive Coaching, Training Delivery, Employee Training, Personnel Management, Interviews, Staff Development, HR Consulting, Team Leadership, Management, Management Consulting, Succession Planning, Strategy, Instructional Design, Vendor Management, Leadership, Organizational..., Business Process..., Personal Development, Sourcing
Education
State University of New York Empire State College 1973 — 1976
HSBC May 2015 - Present
HSBC March 2013 - April 2015
HSBC Insurance July 2007 - February 2013
HSBC Card & Retail Services August 2001 - July 2007
Household Finance December 1998 - July 2001
Beneficial Financial Group December 1997 - December 1998
Skills
NJ Insurance Producer..., Internal Audit, Relationship Management, Risk Management, Financial Risk, Operational Risk, Training, Portfolio Management, Project Management, Enterprise Risk..., Management, Risk Assessment, Vendor Management, Due Diligence, Operational Risk..., Governance, Business Analysis, Process Improvement, Insurance, Credit Cards, Human Resources, Underwriting, Auditing, Financial Services, Performance Management, Credit
Education
Oregon State University 1993 — 1997
BA, Business Administration/International Business
Universität Stuttgart 1995 — 1996
One year exchange program, Business and German
Goldman Sachs June 2014 - Present
HSBC Finance Corporation January 2011 - May 2014
HSBC Card & Retail Services February 2009 - February 2011
HSBC Card & Retail Services June 2007 - January 2009
HSBC Card Services November 2003 - May 2007
Bajaj Auto Ltd 1999 - 2001
Skills
Credit Risk, Credit Cards, Portfolio Management, Basel II, Risk Analytics, Mortgage Lending, Retail Risk Management, Private Label Cards, Basel III, Securitization
Education
Arizona State University 2001 — 2003
Master of Science, Industrial Engineering / Applied Statistics
National Institute of Technology Calicut 1995 — 1999
Bachelors, Engineering & Management
Capital One August 2014 - Present
Capital One May 2012 - July 2014
HSBC December 2009 - April 2012
HSBC North America 2002 - 2012
HSBC Card Services May 2008 - May 2010
HSBC Card & Retail Services November 2006 - May 2008
HSBC Business Solutions July 2003 - November 2006
HSBC Retail Services March 2002 - June 2003
goReader 2000 - 2002
Accenture 1998 - 1999
Skills
Credit Cards, Strategic Partnerships, New Business Development, Profit & Loss Management, Sales Management, Marketing Strategy, Income Statement, Business Strategy, P&L Management, Analytics, Business Analysis, Business Development, Cards, Executive Management, Financial Services, Marketing, Portfolio Management, Product Management, Segmentation, Strategy
Education
University of Michigan 1992 — 1994
MS, Engineering
University of Michigan - Stephen M. Ross School of Business 1992 — 1994
MBA, Business Administration and Management, General
University of Michigan 1988 — 1992
BS, Engineering
Joy Global November 2011 - Present
Wildwood Presbyterian Church August 2009 - July 2012
P&H Mining Equipment December 2010 - October 2011
HSBC April 2009 - December 2010
HSBC North America October 2008 - April 2009
HSBC Card & Retail Services April 2007 - October 2008
Motorola Inc. March 2006 - October 2006
Motorola Inc. August 2004 - March 2006
Motorola Inc. March 2000 - August 2004
Motorola Inc. April 1999 - March 2000
Skills
Change Management, Performance Management, Management, Leadership Development, Cross-functional Team..., Training, Business Development, Vendor Management, Organizational..., Team Building, Operations Management, Succession Planning, Business Planning, Integration, Budgets, Talent Management, Project Management, Team Leadership, Coaching, Strategy, Forecasting, Strategic Planning, E-Learning, Sales, Onboarding, Analysis, Organizational..., Instructional Design, Workshop Facilitation, Program Management, Training Delivery, Leadership, Employee Engagement, Team Management
Education
Lake Forest Graduate School of Management 1999 — 2004
M.B.A., International Business
University of Illinois at Urbana-Champaign 1988 — 2002
B.A., English
State Farm Insurance May 2012 - Present
HSBC Card & Retail Services March 2000 - June 2008
Chase, Bank One, First Card 1994 - 1999
DELL COMPUTER CORPORATION January 1993 - January 1994
U.S. NAVY January 1987 - January 1993
Skills
Long Term Care Insurance, Financial Services, Insurance, Marketing Strategy, Relationship Management, Executive Management, Risk Management, Portfolio Management, Strategic Financial..., Customer Retention, Investments, Banking, Team Building, Business Development, Leadership, Mutual Funds, Finance, Health Insurance, Marketing, Analysis, Life Insurance, Account Management, Fixed Annuities, Underwriting, Financial Risk, Long-term Care, Disability Insurance, Retirement Planning, Property & Casualty..., Term Life Insurance
Education
Lake Forest Graduate School of Management 2005 — 2009
MBA, MBA
United States Naval Academy 1983 — 1987
BS, Economics
Capital One Finance August 2012 - April 2013
HSBC Card & Retail Services June 2010 - July 2012
HSBC Card & Retail Services November 2006 - May 2010
HSBC Card & Retail Services April 2004 - October 2006
Ennova Direct Inc. July 2002 - February 2004
IBM Global Services June 2001 - June 2002
IBM Global Services February 1999 - May 2001
IBM Global Services August 1997 - January 1999
Skills
SDLC, PMO, PMP, Project Delivery, CRM, Software Project..., Business Process, Project Portfolio..., Cross-functional Team..., Process Improvement, E-commerce, Project Management, Vendor Management, Management, Program Management, Requirements Gathering, IT Strategy, Requirements Analysis, Business Analysis, Enterprise Architecture, Project Planning, Business Requirements, IT Management, Information Technology, Product Management, Team Leadership, Relationship Management, Resource Management, Financial Services, Business Intelligence, User Acceptance Testing, Portfolio Management, Agile Project Management, Agile Methodologies, Change Management, SharePoint, Governance, Solution Architecture, Banking, Risk Management, MS Project, IT Operations, Integration, Business Process..., ITIL, Scrum, Software Development, Business Transformation, IT Service Management, Business Continuity...
Education
Syracuse University 1994 — 1997
Bachelor of Fine Arts (B.F.A.), Computer Graphics
Pottsville Area High School
Xilinx July 2014 - Present
KSBW-TV (NBC/ABC) November 2006 - Present
Visa August 2011 - June 2014
Oakland Athletics January 2013 - April 2013
HSBC Card Services May 2009 - August 2011
HSBC Card & Retail Services April 2006 - May 2009
i-Hire, Inc. January 1999 - April 2006
Japanese Cultural & Community Center of Nothern California June 1997 - December 1999
United States Army June 1993 - July 1997
UC Berkeley - EECS September 1988 - June 1992
Skills
Full-cycle Recruiting, Broadcast Television, Creative Strategy, Retail, Interviewing, Account Management, Customer Relations, Team Leadership, SDLC, Talent Acquisition, Interviews, Team Building, Customer Service, Leadership, Time Management, Networking, Management, E-commerce, Recruiting, Applicant Tracking..., Negotiation, Technical Recruiting, Benefits Negotiation, Security, Banking, Screening, Marketing, Social Networking, Sourcing, Financial Services, CRM, Vendor Management, Business Development, Executive Search, Human Resources, College Recruiting, Entrepreneurship, Hiring, Talent Management, Strategy, Training, Cold Calling, Employee Relations, Veterans, Onboarding, Temporary Placement, Internet Recruiting, Contract Recruitment, Taleo, Employee Training
Education
University of California, Berkeley
Bachelor's degree
Concentrix August 2015 - Present
Honeywell Aerospace August 2011 - August 2015
HSBC Card & Retail Services August 2006 - July 2011
Sunrise Hospital April 2008 - September 2008
CTB McGraw-Hill October 2001 - August 2006
KVBC Channel 3 May 2004 - July 2004
Skills
Office Management, Database Administration, Administration, Customer Service, Time Management, Project Management, CRM, Leadership, Training, Management, Team Building, Budgets, Human Resources, Process Improvement, Program Management, Recruiting
Education
Arizona State University 2015 — 2017
Bachelor of Business, Communication, General
Monterey High School 1995 — 1999
Diploma, General Education
US Bank May 2008 - Present
HSBC Card & Retail Services May 2004 - April 2008
Capital One October 2002 - January 2004
Corning Cable Systems June 2001 - September 2002
Skills
Financial Modeling, Financial Analysis, Forecasting, Finance, Strategy, Portfolio Management, Analysis, Management, Mergers & Acquisitions, Business Development, Valuation, Banking, Risk Management, Pricing, Financial Services
Education
University of Notre Dame - Mendoza College of Business 1999 — 2001
MBA, Finance & Strategy
Osmania University 1995 — 1998
Bachelors of Commerce, Economics
HSBC Card & Retail Services 1997 - Present
Education
Regis University 2001 — 2004
HSBC Card & Retail Services Asst Vice PresidentHSBC Card Services2007 - Present
Education
University of Pennsylvania - The Wharton School 2000 — 2002
B-Impressed September 2006 - Present
Stevenson Coach 1999 - 2012
HSBC Card & Retail Services 1997 - 2006
HSBC Card Services 1997 - 2006
Skills
Credit Cards, Financial Services, Credit, Banking, Forecasting, Analytics, Promotional, Specialty Advertising, Portfolio Management, Financial Analysis, Small Business, Executive Management, Customer Experience, Business Development, Business Analysis, Process Improvement, Management, Relationship Management
Education
California State University-Stanislaus 1993 — 1997
Bachelor's degree, Accounting
Salt Lake County May 2009 - Present
HSBC Card & Retail Services August 1999 - January 2010
Skills
Public Speaking, Risk Management, Research, Business Analysis, Financial Analysis, Microsoft Office, SAS, Portfolio Management, Process Improvement, SDLC, SAS programming, Project Management, Data Analysis, Banking
Education
Brigham Young University 1997 — 1999
HSBC Card Services Agency Manager / Sr. Business Consulting AnalystHSBC1994 - Present
HSBC Card & Retail Services 1994 - Present
Education
Michigan Technological University 1987 — 1991
Capital One May 2012 - Present
HSBC February 2010 - May 2012
HSBC Card & Retail Services 1989 - 2010
Education
Beloit College 1983 — 1985
BA, English Lit and Comp
Johns Hopkins Bayview Medical Center July 2011 - Present
ALW Sourcing, LLC 2009 - 2011
HSBC CARD & RETAIL SERVICES2004 - 2008 September 2007 - January 2008
HSBC CARD & RETAIL SERVICES October 2005 - September 2007
HSBC CARD & RETAIL SERVICES October 2004 - October 2005
WHITE HOUSEBLACK MARKET March 2002 - February 2004
Skills
Event Planning, Administrative..., Microsoft Excel, Accounts Payable, Microsoft Office, Payroll
Education
Essex Community College 2001 — 2001
Certification, Microsoft Office 2000