Jones/NCTI Company
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Jones/NCTI Employees
RE/MAX Alliance 2014 - Present
Silpada Designs 2005 - 2010
Aimco 2007 - 2008
Jones/NCTI 2001 - February 2007
Colorado SuperNet, Canon USA and Coors Brewery 1981 - 1994
Skills
Corporate Communications, Training & Development, Marketing Communications, Instructional Design, Captivate, Employee Training, Leadership Development, Training, Leadership, E-Learning, Strategic Planning, Technical Writing, Marketing, Sales, Instructor-led Training, Needs Analysis, Marketing Strategy, Distance Learning, Blended Learning, Editing, Learning Management, Organizational..., Advertising, Curriculum Design, Staff Development, Training Delivery, Selling, Performance Improvement, Social Media Marketing, Performance Consulting, Team Building, Adult Education, Team Leadership, Customer Service, Project Management, ADDIE, Curriculum Development, Real Estate, Coaching, Fundraising, Negotiation, Workshop Facilitation, Public Speaking, CRM, Social Media, Management
Education
Kaplan University, Colorado State and National Real Estate exams 2014 — 2014
Licenced Real Estate Broker Associate, Real Estate
University of Colorado at Denver 1995 — 1998
MA, Administration, Supervision and Curriculum Development/Information and Learning Technologies
University of Colorado at Denver
BA, Communications
Jones/NCTI February 2015 - Present
Prince Telecom September 2013 - January 2015
Michaels Communications Services, Inc. April 2006 - July 2013
Michaels Communications Services, Inc. March 2001 - March 2006
Viasource Communications January 2000 - February 2001
Viasource Communications March 1998 - January 2000
Skills
Telephony, Customer Satisfaction, Broadband, Troubleshooting, Wireless, Strategic Planning, New Business Development, Sales Operations, VoIP, Training, Telecommunications, Cabling, Cable Television, Software Installation, Fiber Optics, Quality Assurance, Optical Fiber, Negotiation, Business Strategy, Account Management, Technical Operations, Contract Management, Cable Modems, Sales Management, SCTE, Master Technician, Professional..., Curriculum Development, Safety Training Programs
Education
Jones/NCTI 2001 — 2012
Master Technician: Customer Premise
Cuesta College 1996 — 1998
Coursework towards my AA., General Studies
Folio Investing May 2015 - Present
Jones/NCTI July 2012 - May 2015
Jones International LTD October 2008 - July 2012
iBeta Quality October 2007 - October 2008
LSIBoulder CO October 2005 - April 2007
Skills
Agile Methodologies, Integration, User Acceptance Testing, Business Analysis, Testing, Leadership, Scrum, Agile Project Management, SDLC, Test Execution, Release Management, SharePoint, Unix, XML, Visio, SQL, Microsoft SQL Server, Databases, C, MySQL, Windows, Regression Testing, Test Planning, Test Cases, Software Documentation, Software Development, Troubleshooting, Software Project..., Requirements Analysis, Project Management, Security, Telecommunications, Quality Assurance, Management, Process Improvement, Product Management, Vendor Management
Education
University of Colorado Denver 1999 — 2006
Master of Science, Computer Science Engineering
University of Colorado Denver 1999 — 2006
Bachelor of Science, Computer Science Engineering
Jones/NCTI January 2015 - Present
Jones/NCTI January 2013 - Present
Jones/NCTI September 2010 - Present
BestContractors.com May 2008 - June 2009
Aurora Loan Services June 2004 - October 2007
Recruiting Solutions International 2000 - 2002
Global Career Management 1999 - 2001
Mariner Systems 1999 - 1999
Infaxamation 1995 - 1995
CBA 1993 - 1993
Skills
Process Improvement, Leadership, Management
Education
University of Denver 1989 — 1993
Bachelor of Arts (B.A.), European History
South Kent 1987 — 1989
Rippowan Cisqua
DIRECTV June 2013 - Present
Lockheed Martin Space Systems Company December 2007 - June 2013
Weston Solutions, Inc. July 2007 - January 2009
Jones/NCTI April 2007 - January 2009
McKesson Health Solutions April 2006 - April 2007
URS Corporation 1999 - 2006
Skills
Captivate, Instructional Design, E-Learning, Needs Analysis, ADDIE, Learning Management..., Curriculum Design, Technical Writing, Instructor-led Training, Proposal Writing, Dreamweaver, Adobe Acrobat, Performance Consulting, Evaluation, Organizational..., Content Management, Employee Training, HTML, Training
Education
Boise State University 2009 — 2013
Masters, Organizational Performance and Workplace Learning
University of Colorado at Denver 2002 — 2003
Graduate Certificate, Technical Communications
University of Wisconsin-Green Bay 1992 — 1997
Bachelor of Science, Social Change and Development
Jones/NCTI April 2015 - Present
Jones/NCTI October 2013 - Present
Jones/NCTI March 2010 - Present
International FiberCom February 2005 - December 2008
XO Communications April 2002 - February 2005
CBC Inc. January 2000 - March 2002
ICG Communication June 1996 - January 2000
Inacom Communications January 1993 - May 1996
Metromedia/WorldCom May 1988 - January 1993
Skills
New Business Development, Customer Experience, Management, Philanthropy, Team Building, Call Center, Sales Management, Telemarketing, Outsourcing, Enterprise Software, Customer Retention, Contact Centers, Event Management, Customer Service, Telecommunications, Team Leadership, B2B, Strategic Partnerships, Lead Generation, Sales, SaaS, Account Management, VoIP, Team Management, Start-ups, Sales Operations, Customer Satisfaction, CRM, Call Centers, Business Development, Change Management, Direct Sales, Fundraising, Budgets, Leadership, Solution Selling, Vendor Management, Executive Management, Strategic Planning, Selling, Contract Negotiation, Cross-functional Team..., Training, Strategy, Salesforce.com, Process Improvement, Program Management, Entrepreneurship, Business Strategy, Business Planning
Education
San Diego State University-California State University
NexJen Systems November 2013 - May 2014
Jones/NCTI May 2010 - May 2013
Jones e-Global Library January 2005 - June 2010
Jones Knowledge Group April 2000 - January 2005
Feedback Productions January 1995 - January 2000
Leanin' Tree Greeting Cards January 1993 - December 1993
Skills
Cross-functional Team..., Strategy, Management, E-Learning, Team Building, Strategic Planning, Product Development, Business Development, Content Management, Customer Experience, Account Management, Budget Process, Customer Service, Sales, Solution Selling, Problem Solving, Project Management, Entrepreneurship, SaaS, Integration, Training, Strategic Partnerships, Communication, Marketing, P&L Management, CRM, Program Management, B2B, Professional Services, Team Leadership, Start-ups, New Business Development, Leadership, Telecommunications, Salesforce.com, Team Management, Marketing Strategy, Product Management, Executive Management, Product Marketing
Education
University of California, San Diego 2013 — 2015
Project Management Certificate
University of Colorado Boulder 1991 — 1995
Bachelor of Science Journalism, Communication and Broadcast Production
Contract May 2009 - Present
Jones/NCTI 2013 - 2013
Accenture March 2007 - April 2009
Practice Manager Group January 2006 - October 2006
Village Homes July 2004 - December 2005
Roxio 2000 - 2002
Skills
Instructional Design, eLearning, Audio and Video editing, Project Management, Writing Skills, Captivate, Articulate, Engage, Raptivity, Lectora, InDesign, Dreamweaver, Microsoft Office, Visio, SumTotal, SnagIt, SharePoint, RoboHelp, MS Project, GreenLight, iAuthor, Camtasia, QuarkXPress, Photoshop, FrontPage, Developing Client..., Creative Problem Solving, Educational Consulting, Content Analysis, Coaching, Training & Development, Team Management, Leadership Development
Education
Univerity of Colorado, Boulder 1997 — 2002
BA, English
Fullerton College 1995 — 1997
AA, Theatre
DeVry Inc. October 2011 - Present
International Customer Service Association January 2014 - January 2015
International Customer Service Association January 2013 - December 2013
Jones International University February 2011 - October 2011
Jones Knowledge January 2008 - February 2011
Jones Cyber Solutions January 2010 - September 2010
Jones e-global Library 2007 - 2008
Jones/NCTI 2006 - 2007
Merrill Lynch March 2001 - January 2006
Skills
Training, Team Building, B2B, Leadership, Strategy, Higher Education, Facebook, Project Management, Team Leadership, CRM, Cold Calling, Management, New Business Development, Public Speaking, Business Development, Social Media, Marketing, Recruiting, Salesforce.com, Direct Sales, Leadership Development, Selling, Social Networking, Customer Service, Human Resources, Microsoft Office, Sales, Sales Management, Analysis, Account Management, Event Planning, Social Media Marketing, Strategic Planning, Coaching, Public Relations, Program Management, Lead Generation
Education
Keller Graduate School of Management of DeVry University 2015 — 2016
Human Resource Management, Human Resources Management/Personnel Administration, General
DeVry University 2012 — 2014
Bachelor's degree, Business, Management, Marketing, and Related Support Services
University of Northern Colorado 1998 — 2002
Elementary Education
Gateway High School
Impact Leadership Solutions June 2015 - Present
McVicker and Company April 2014 - May 2015
Strad Energy Services Ltd. January 2013 - March 2014
Strad Energy Services Ltd. January 2012 - January 2013
McVicker & Company, Inc. September 2010 - December 2011
Jones/NCTI June 2008 - September 2010
Jones NCTI November 2007 - June 2008
Carlson Wagonlit Travel 2005 - 2007
Comcast Corporation 1999 - 2003
Skills
Strategic Planning, Executive Management, Team Building, CRM, Leadership, Budgets, Non-profits, Marketing Strategy, Sales Management, New Business Development, Business Strategy, Business Development, Project Management, IT Strategy, Telecommunications, Process Improvement, Program Management, Start-ups, Management, Change Management, Operations Management, Product Development, Team Leadership, Cross-functional Team..., Vendor Management, Contract Negotiation, Business Analysis, Customer Service, Analysis, Strategy, Integration, Sales Process, Team Management, Training, PMO, Business Process, Marketing, Account Management, Strategic Partnerships, Business Process..., Forecasting, Mergers & Acquisitions, Integrated Marketing, Performance Management, Enterprise Software, Project Planning, Product Management, Sales, Leadership Development, Sales Operations
Education
Regis University 2000 — 2003
BS, International Business
Jones/NCTI September 2011 - Present
Jones/NCTI and Jones Knowledge Integration Group February 2010 - September 2011
hip performance group July 2007 - March 2010
Woodberry Events, Inc May 2006 - July 2007
Tumbleweed Events November 2004 - May 2006
TG Worldwide Meetings and Incentives August 1994 - November 2004
Skills
Event Planning, Event Management, Team Building, Marketing Strategy, Strategic Planning, Tradeshow management, Social Media Marketing, Email Marketing, Product Marketing, Product Development, Product Launch, Office Management, Travel Management, Incentive Programs, Executive Support, Brand Management, Copywriting, Contract Management, Social Networking, Trade Shows, Management, Account Management, Budgets, Training, Leadership, Marketing
Education
University of Northern Colorado 1990 — 1994
BA, Psychology/Minority Studies
Nelnet Diversified Solutions April 2015 - Present
Mercury Payment Systems June 2011 - April 2015
Jones/NCTI October 2007 - June 2011
Jones/NCTI March 2007 - October 2007
Nolte Associates October 2004 - March 2007
CrossRoadz Direct January 2004 - October 2004
Arrow Electronics June 2003 - February 2004
Siemens Business Services October 2001 - July 2002
Access Communications 1998 - 1999
Skills
Agile Methodologies, Cross-functional Team..., Integration, Project Management, Process Improvement, Agile Project Management, Team Leadership, CRM, Management, Scrum, Software Documentation, Change Management, Certified Scrum Master..., Leadership, Program Management, MS Project, Vendor Management, PMO, SharePoint, Requirements Analysis, Project Planning, Team Building, SDLC, Databases, Visio, IT Strategy, Software Project..., IT Management, Quality Assurance, Telecommunications, Coaching, Business Process..., Software Development, Business Analysis, Team Management, Resource Management, Risk Management, SaaS, Amazon Web Services..., Agile Coach, Agile Trainer, TFS, Rally, Web Services, Web Applications, Microsoft Project
Education
Jones International University 2008 — 2012
Bachelors, Project Management
Denver Academy of Court Reporting 1995 — 1996
Stenography
Ranum High School
Jones/NCTI 2005 - Present
The Progress Group March 2009 - July 2014
Quris April 2002 - July 2005
InfoBeat October 1996 - August 2001
Skills
Editing, Community Outreach, Research, Nonprofits, Entrepreneurship, Sustainability, Event Planning, Public Speaking, Copywriting, Writing, Public Relations, Publishing, Training, Fundraising, Corporate Social..., Editorial, Business Development, Grant Writing, Strategic Planning, Event Management, Worker Cooperatives
Education
University of Denver 1986 — 1987
M.A., Communications & Journalism
University of Colorado (Denver) 1981 — 1984
B.A., Communications
University of Colorado at Boulder 1979 — 1980
Bachelor of Arts (B.A.), Communication & Theater
Kent Denver
Jones/NCTI January 2014 - Present
Kelly Services April 2012 - August 2012
Frontroom Pizza, Inc. September 2009 - August 2010
University of Missouri August 2007 - May 2009
University of Missouri January 2006 - January 2007
Skills
Microsoft Office, Research, Data Analysis, Critical Thinking, Social Media, Photoshop, Video Editing, Food Service, Engineering, Biological Engineering, PowerPoint, Chemistry, Programming
Education
C++ Institute 2014 — 2014
CPA - C++ Certified Associate Programmer
University of Missouri-Columbia 2005 — 2009
Bachelor's, Biological Engineering
Experis June 2015 - Present
University of Northern Colorado August 2013 - May 2015
University of Northern Colorado Campus Recreation August 2012 - May 2015
Jones/NCTI June 2013 - August 2013
American Eagle Outfitters November 2010 - January 2013
Colpar Hobbies West September 2007 - December 2011
Skills
Customer Service, Time Management, Sales, Facebook, Social Media, Microsoft Word, Technical Recruiting, Marketing, Microsoft Excel, Social Media Marketing, Accounts Receivable, Accounts Payable, Hootsuite, Twitter, WordPress, LinkedIn, Personal Branding, Accounting, Loss Prevention, Email Marketing, Outlook, Google+, Leadership
Education
University of Northern Colorado 2011 — 2015
Bachelor of Science Business Administration (B.S.), Business Marketing
Charter Communications April 2011 - Present
Jones/NCTI October 2000 - September 2007
Octagon Marketing 1998 - 1999
Skills
Strategy, Marketing Communications, Direct Marketing, Management, Marketing, Public Relations, Event Planning, Spanish, Leadership, French, Telecommunications, B2B, Marketing..., New Business Development, Marketing Strategy, Corporate Communications, Marketing Management, Product Marketing, Web Design, Digital Marketing, Integrated Marketing, Lead Generation, Copywriting, Email Marketing, Advertising, Online Advertising, Social Media Marketing, Market Research
Education
Instituto Tecnológico y de Estudios Superiores de Monterrey 1993 — 1997
BS, Business Administration
Bite Squad August 2015 - Present
Two For The Show DJ & Entertainment Company December 1998 - Present
Colorado State University June 2014 - November 2014
Jones/NCTI July 2013 - December 2013
Urban Lending Solutions March 2012 - June 2013
The GEO Group, Inc. November 2010 - February 2012
Aurora Bank FSB July 2009 - October 2009
ADP November 2008 - January 2009
Boston Market January 2007 - October 2008
Pason Systems USA Corp July 2006 - December 2006
Skills
Software Project..., Residential Mortgages, Access, Six Sigma, MS Project, SQL Server, HTML, Microsoft SQL Server, Project Management, CRM, Process Improvement, Integration, Business Process, Vendor Management, Management, Recruiting, Analysis, Software Documentation, Project Planning, Human Resources, SDLC, Business Analysis, Data Analysis, Training, Change Management, Strategy, Microsoft Project
Education
University of Phoenix 2001 — 2013
BS, Information Technology
Hamilton University 1995 — 1999
BS, Management Information Systems
Jones/NCTI November 2012 - Present
Jones/NCTI June 2006 - October 2012
Jones Knowledge 2005 - 2006
Bresnan Communications LLC June 2000 - June 2005
TCI November 1996 - June 2000
Skills
Telecommunications, Training, Broadband, Needs Analysis, E-Learning, Team Leadership, ADDIE, Management, Program Management, Learning Management, Strategic Planning, Call Centers, Vendor Management, Project Management, New Business Development
Education
Jones International University 2006 — 2011
Master of Education (M.Ed.), Adult Education
Western Illinois University
Bachelor of Science, Biology, General
Jones/NCTI November 2006 - June 2012
Jones/NCTI January 2005 - October 2006
NCTI 2003 - 2004
Generation21 December 2001 - December 2002
Generation21 June 2001 - December 2001
MedWired Corporation September 2000 - April 2001
Education
University of Colorado Denver 1996 — 2001
Bachelors
Zipline Performance Group May 2012 - Present
Comcast July 2011 - April 2012
Jones/NCTI April 2008 - July 2011
Jones/NCTI March 2005 - March 2008
NCTI April 2002 - July 2003
Qwest Communications 1998 - 2001
Skills
E-Learning, Selling, Customer Service, Training, Leadership, Sales Management, Program Management, Project Management, Technical Training, Management, Team Leadership, Strategic Planning, Telecommunications, Sales, Salesforce.com, Vendor Management, CRM, Team Building, Cross-functional Team...
Education
Emily Griffith Technical College 2012 — 2012
Esthetician, Esthetics
ITI 2001 — 2001
Certificate, Applied Information Technology
University of Colorado Denver 1989 — 1995
BA, Communication
Jones/NCTI March 1984 - November 2014
Jones/NCTI 1984 - 2007
National Cable Television Institute October 1989 - December 2005
Skills
InDesign, Illustrator, Photoshop, LCMS, Microsoft Office, Microsoft Excel, Illustration, Adobe Acrobat, QuarkXPress, Adobe Creative Suite, Flash Professional, Adobe Media Encoder
Education
Colorado State University 1976 — 1980
Bachelor of Fine Arts (BFA), Graphic Design
Sterling Ledet
Flash Professional, NA
Webucator
Flash Professional, NA
Arapahoe Community College
Supervision, Management, Adobe InDesign, A
North Range Behavioral Health May 2014 - April 2015
LAM Ministries January 2014 - May 2014
Charles Schwab June 2012 - May 2013
Comcast October 2011 - June 2012
Jones/NCTI August 2008 - October 2011
The Mind Spa April 2003 - August 2008
TCI & AT&T Broadband 1997 - 2003
Accounting Manager Contract Positons Held 1992 - 1997
Inland Community Bank 1990 - 1992
Fontana First National Bank 1985 - 1990
Skills
MS Project, Curriculum Design, Customer Service, Microsoft Excel, General Ledger, Microsoft Word, Office Management, PowerPoint, QuickBooks, User Acceptance Testing, Telecommunications, Software Documentation, Project Management, Leadership, Training, Cross-functional Team..., Project Management..., Analysis, Vendor Management, Team Building, Strategic Planning, Management, Program Management, Process Improvement
Education
IBMC 2014 — 2015
Associate of Arts (AA), Paralegal
Jones International University 2009 — 2010
Project Management
California State University-San Bernardino 1989 — 1992
Finance, Accounting, Business
Charter Communications March 2013 - Present
Charter Communications May 2008 - March 2013
Charter Communications July 2007 - May 2008
Jones/NCTI May 2005 - July 2007
Archiver's May 2002 - May 2005
Janus Capital Group 2000 - 2002
Bank One 1997 - 2000
Skills
Instructional Design, Leadership Development, Coaching, Organizational..., Performance Management, Project Planning, Technical Training, Training Delivery, Employee Training, Training, E-Learning, Staff Development, Needs Analysis, Instructor-led Training, Curriculum Design, Curriculum Development, MSO, Telecommunications, Team Leadership, Leadership, ADDIE, Blended Learning, Hands-on Training, Call Centers, Change Management, Employee Relations, Team Building, Learning Management..., Learning Management, Workshop Facilitation, Organizational..., Adult Education, Captivate, Performance Improvement, Organizational Learning, Employee Engagement, Train the Trainer, Career Development, WebEx, SnagIt, Succession Planning, Performance Consulting, Customer Experience, Onboarding, Conflict Resolution, Customer Retention, Talent Management, Executive Coaching, Culture Change, Lectora
Education
Michigan State University 1989 — 1994
Early Childhood Education and Teaching
Langevin Learning Services
Certified Training Manager, Training Delivery and Instructional Design
CenturyLink 2009 - Present
CenturyLink 2008 - Present
CenturyLink August 1995 - Present
CenturyLink 1995 - Present
Sprint 1995 - 2006
NCTI March 1990 - August 1995
Jones/NCTI 1990 - 1995
Skills
Telecommunications, Broadband, IP, Product Management, Product Marketing
Education
Columbia College 1990 — 1994
BS/BA, Business Management/Marketing
Jones/NCTI June 2015 - Present
Jones eGlobal Library October 2013 - June 2015
Seattle Public Library April 2013 - September 2013
Pierce County Library System September 2012 - September 2013
Seattle University January 2013 - June 2013
Jones eGlobal Library 2013 - 2013
Bates Technical College September 2009 - January 2012
Bates Technical College September 2007 - 2009
Portland State University October 2004 - November 2006
Portland Community College September 2003 - September 2004
Skills
Public Speaking, Cataloging, Digital Libraries, Information Literacy, Records Management, Books, Library, Library Reference, Digitization, Circulation, Editing, Microsoft Office, Indexing, Proofreading, Customer Service
Education
University of Washington 2009 — 2012
Master of Library & Information Science (MLIS), Library and Information Science
University of Wisconsin-Milwaukee 2008 — 2009
MLIS, Information Organization
Portland State University 2001 — 2007
BA, History
Portland Community College 2001 — 2004
Transfer, General Education