NARS Company
Industry: Company
DescriptionNARS Cosmetics is a French cosmetics and skin care company founded by make-up artist and photographer François Nars in 1994. The cosmetics line began with twelve lipsticks sold at Barneys New York. Since then, NARS has created various multi-use beauty products and now is a subsidiary of Shiseido. Parent organization: Shiseido Customer service: 1 (888) 788-6277 Founder: François Nars Founded: 1994, New York City, NY Key person: Barbara CalcagniPopular productsEye Makeup Foundations & Concealers Lip Color (function(){google.sc=google.sc||{};google.sc.init=function(b,e,n,f,p,q){if((b=document.getElementById(b))&&(0!=b.offsetWidth||0!=b.offsetHeight)){var h=b.querySelector("div"),k=h.querySelector("div"),c=0,g=h.scrollWidth-h.offsetWidth;if(0
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NARS Employees
Asurion August 2013 - Present
Inteladerm July 2013 - August 2013
Integrity Solution Services, Inc. December 2011 - June 2013
NARS June 2008 - December 2011
NARS October 2007 - June 2008
Skills
Personnel Management, Call Center, Workforce Management, BPO, Performance Management, Call Centers, Process Improvement, Training Delivery, PowerPoint, Customer Experience, Management, Training, Vendor Management, Program Management, Outsourcing, Employee Relations, Human Resources, Recruiting, Coaching, Employee Training, Team Building, Customer Service, Customer Satisfaction, Operations Management, Leadership, Leadership Development, Team Leadership, Change Management, Call Center Development, Contact Centers, Team Management, Business Process..., Organizational..., Workshop Facilitation, Administration, Workforce Planning, Talent Management, Software Documentation, Hiring, Quality Assurance, HRIS, CRM, Analysis, Avaya, New Hire Orientations, Executive Management, Cross-functional Team..., Customer Retention, Customer Service..., Strategy
Education
Michigan State University 1983 — 1988
Bachelor of Science, Biology
Cover FX Skincare Inc December 2014 - Present
Jennifer Samuel Makeup Artist 1996 - Present
Cover FX Skincare Inc November 2012 - December 2014
Wilhelmina Denver March 2010 - December 2012
Shu Uemura February 2007 - October 2011
Shu Uemura /L'Oréal Nippon 2006 - 2009
Laura Mercier 2003 - 2006
Holt Renfrew 1998 - 2005
Nars 2002 - 2003
Skills
Airbrush, Cosmetics, Film, Magazines, Makeup Artistry, Lifestyle Hair, Out Of Kit Special..., Staff Training, Education, Product Knowledge..., Beauty Industry, Editorial, Television, Artistry, Photo Shoots, Glamour, Photography, Makeovers, Advertising, Music Videos, Headshots, Styling, Runway, Bridal Showers, Skin Care
Education
George Brown College
Hair Design for MakeUp Artists
School of MakeUp Art
Juegos de Video Latinoamerica October 2012 - May 2015
Panama Canal Authority February 2011 - August 2011
NARS February 2008 - April 2008
Skills
Inventory Management, Microsoft Excel, Microsoft Word, Problem Solving, KPI Reports, Customer Service, JD Edwards, Cantonese, Purchasing, Spanish-English, Quality Control, PowerPoint, Guideline Development, Technical Support, Pivot Tables, Marketing Research, Communication Skills, Photography, Logistics, SOP
Education
Universidad Tecnológica de Panamá 2008 — 2012
Licenciada en Logistica y Transporte Multimodal, Industrial Engineering
Regency Management July 2012 - Present
McDonald's Corporation May 2013 - July 2013
Help at Home, Inc. August 2011 - September 2012
CROSSMARK November 2011 - April 2012
NARS May 2011 - July 2011
Party City October 2010 - October 2010
Semo Options June 2010 - October 2010
Extended Home Health July 2008 - January 2010
MERS / Goodwill July 2009 - July 2009
Skills
CPR Certified, First Aid, AED, Level 1 Medication Aid, CNA, Home Health, Customer Service, Data Entry, CDL Class E, Cash Handling, Cashiering, Food Demonstrations
Education
Southeast Missouri State University 2008 — 2016
Bachelor's degree, Criminal Justice
Cape Career and and Technology Center 2013 — 2013
Certificate, Certified Nursing Assistant
Sikeston Senior High 2004 — 2008
Diploma, General Studies
Southeast Missouri State University November 2013 - Present
NARS October 2011 - August 2012
NARS June 2010 - October 2011
NARS October 2009 - June 2010
NARS August 2007 - October 2009
NARS February 2007 - August 2007
NARS December 2006 - February 2007
Federated Inc April 2004 - April 2006
Skills
Microsoft Office, Call Center, New Hire Training, Employee Training, Employee Relations, Project Management, Management, Terminations, Supervising, Team Leadership, Conflict Resolution, Internet Training, Reports, Instructor-led Training, Hands-on Training, Facilitators, Recruiting, Job Fairs, Performance Measurement, Issue Resolution, Training Material, Salesforce.com, Disciplinary Action, Performance Appraisal, Quality Assurance, Quality Auditing, Remote Monitoring, Employee Surveys, Communication Skills, Schedules, Conference Coordination, Purchasing Supplies, PowerPoint, ICOMS, IRIS, WebEx, Call Centers, Customer Experience, New Hire Orientations, Performance Management, CRM, Customer Service, Outsourcing, Facilitation, Process Improvement, Customer Satisfaction, Leadership, Training, Team Building, Vendor Management
Education
William Woods University 2010 — 2012
Master of Business Administration (M.B.A.), Business Administration and Management, General, 4.0
Southeast Missouri State University
B.A, Business Administration and Finance
NARS 2015 - 2015
Keds October 2013 - May 2014
Edison September 2010 - May 2013
Mid-New Jersey Neurology Associates September 2012 - November 2012
Skills
Teaching, Social Media, Microsoft Office, Microsoft Excel, Microsoft Word, Public Speaking, Research, Customer Service, Photoshop, Event Planning, Leadership, Social Networking, Facebook
Education
Rutgers, The State University of New Jersey-New Brunswick 2013 — 2017
John P. Stevens High School 2009 — 2013
High School Diploma
WellPoint November 2013 - Present
RK Management Consultants July 2012 - October 2013
RK Management Consultants January 2012 - June 2012
RK Management Consultants October 2007 - January 2012
NARS October 2006 - October 2007
Skills
Identity Management, Management, Quality Management, Metric Development, Reporting & Analysis, Quality Auditing, Quality Reporting, Quality Operations, Metrics Reporting, Customer Relations, IT Audit, Complaince, Document Management, Supervisory Skills, Leading Large Teams, Data Analysis, Technical Documentation, Documentation, HP Service Center, Tivoli Service Request..., Windows NT, SharePoint, SOX, HIPAA, Microsoft Office, Knowledge Management, Time Management, Interviewing, Internal Audit, CA SiteMinder, Terminations, Data Entry, PeopleSoft, HITRUST, SAS70, PCI Standards, Active Directory..., LDAP Administration, Training, Unix, Teamwork, Collaboration, Human Resources, RSA VPN, Security, Hiring Practices, Vendor Relationships, Offshore Experience, Managing Deadlines, Citrix
Education
St. Louis Community College 2008 — 2011
Computer Science
Southern Illinois University, Edwardsville 1994 — 1995
Business Administration and Management, General
Southeast Missouri State University 1992 — 1993
Business Administration and Management, General
Cargill November 2010 - Present
Saint Paul Public Schools February 2009 - October 2010
NARS August 2008 - January 2009
Carlson Companies, Inc. February 2005 - June 2008
Pier 1 Imports June 2003 - February 2005
United Properties May 1998 - May 2003
Skills
Onboarding, Human Resources, HRIS, Recruiting, Policy, HR Policies, New Hire Orientations, Employee Relations, Applicant Tracking..., Benefits Administration, Training, Organizational..., Personnel Management, Leadership Development, Interviews, Leadership
Education
Cardinal Stritch University 2010 — 2013
MBA, Business Administration and Management, General
Cardinal Stritch University 2005 — 2010
Bachelor of Arts, Management
Cardinal Stritch University 2003 — 2005
Associates, Business
Artech Information Systems August 2013 - Present
COM.IQ LLC. December 2010 - Present
CONVERGY'S August 2010 - December 2010
NARS June 2008 - May 2009
Coldwell Banker Gundaker March 2005 - July 2008
AT&T October 2002 - July 2004
G.C. Services October 2001 - October 2002
Skills
Real Estate, Payments, Call Center, Microsoft Office, Troubleshooting, Customer Satisfaction, Access, System Administration, Computer Hardware, Windows 7, Project Management, Computer Repair, Marketing, PowerPoint, Negotiation, Team Leadership, Networking, TCP/IP protocols, Linux, Unix, Web Design, cisco, Network Security, windows 8, Cisco MDS SAN switches, DOS commands, Servers, Computer Maintenance, Customer Service, Hardware, XP, Business Development, Cisco Technologies, Windows, Firewalls, Windows Server, VPN, SharePoint, Laptops, Operating Systems, Team Building, Recruiting, LAN-WAN, TCP/IP, Switches, Active Directory, Account Management, Internet Recruiting, Technical Support, Routers
Education
Keller Graduate School of Management of DeVry University 2014 — 2016
Master's degree, Information system/ security
Vatterott College 2009 — 2012
Bachelor of Science, computer technology
Vatterott College 2009 — 2011
Associates, Computer Engineering and Network Technology
American School of Real Estate 2004 — 2005
Real Estate
Youth Build St. Louis 1996 — 1997
Building Maintenance and Construction
University of Virginia June 2010 - Present
University of Virginia March 2010 - June 2010
Harris Teeter February 2010 - June 2010
Jackson Bait & Tackle May 2009 - December 2009
Jackson Martial Arts April 2007 - December 2009
NARS May 2008 - April 2009
Romancing the Stone December 2007 - May 2008
Southeast Missouri State University August 2006 - May 2008
SEMO Laundry November 2006 - August 2007
Ruby Tuesday February 2005 - August 2006
Skills
Student Affairs, Higher Education, Administrative Work, Community Outreach, Research, Academic Advising, Website Development, Company Newsletters, Newsletter Production, Graphics Layout, Web Design, Student Development, Procurement, Health Education, Managerial Skills, Medical Education, Executive Calendar..., Support Group..., Community Development, Non-profit..., Events Coordination, Website Updating, Purchase Orders, Supply Ordering, Customer Service, Cash Handling Experience, Taekwondo, Stock Control, Microsoft Office, Oracle, OASIS, Telephone Skills, Adobe Acrobat, Team Management, Work Orders, Data Entry, Data Analysis, Copying, Change Requests
Education
Southern New Hampshire University 2012 — 2017
Master of Science (MS), Psychology, A
Southeast Missouri State University 2005 — 2008
BA, Anthropology
Jefferson Community College, Hillsboro, MO 2003 — 2005
none, Anthropology
Trans States Airlines February 2015 - Present
Various 2013 - Present
The Bank of Missouri March 2013 - June 2014
Christ Church of The Heartland September 2012 - June 2013
Montgomery Bank February 2010 - June 2012
Nars August 2008 - September 2009
Cold Stone Creamery May 2005 - July 2008
Skills
Logo Design, Graphic Design, Posters, Layout, Illustrator, Brochures, Corporate Identity, Business Cards, Graphics, Photoshop, Microsoft Word, Microsoft Excel, PowerPoint, Flash, Microsoft Publisher, Outlook, Adobe Creative Suite
Education
Southeast Missouri State University 2008 — 2012
Bachelor of Science (BS), Integrated Marketing Communications, Fashion Merchandising, Graphic Design
Ford Motor Company April 2013 - Present
GSI Commerce July 2012 - February 2013
Protocol Global Solutions July 2011 - January 2012
Star Contact March 2010 - December 2010
NARS April 2009 - February 2010
Skills
Bilingual, Microsoft Office, Microsoft Excel, Microsoft Word, MYOB, Multi Tasking, Problem Solving, Sales, Quality Assurance, Customer Service, Fast Learner, Decision Support, Conversation, PowerPoint, Outlook, Access, Committment, Determination to Succeed
Education
Brevard Community College 2010 — 2012
Florida State University 2010 — 2010
Business Administration and Management, General
Missouri Department of Corrections April 2013 - Present
NARS June 2012 - February 2013
Missouri House of Representatives January 2012 - May 2012
Skills
Microsoft Excel, Microsoft Word, PowerPoint, Outlook, Access, Multi-line Phone, Appointment Scheduling, Public Speaking, Marketing Communications, Interpersonal..., Policy Analysis, Customer Service, Telephone Skills, Social Media Marketing
Education
Southeast Missouri State University 2008 — 2012
Bachelor of Science (BS), Political Science
Maricopa Community Colleges March 2013 - Present
Phoenix Union High School District July 2006 - Present
NARS December 2011 - March 2013
Johns Hopkins University, Center for Talented Youth June 2011 - August 2011
The Children's Place December 2005 - July 2006
Maricopa County October 2004 - September 2005
International Institute of the Americas September 2003 - September 2004
Skills
Student Counseling, Program Development, Special Education, Community Outreach, Higher Education, Adolescents, Educational Leadership, Academic Advising, Student Affairs, Admissions, Classroom, Elementary Education, Lesson Planning, Educational Technology, Classroom Management, Leadership, Editing, Public Speaking
Education
University of Phoenix 2002 — 2005
Master's degree, Counselor Education/School Counseling and Guidance Services, 4.0
Arizona State University 1997 — 2001
Bachelor's degree, Dietetics/Dietitian, 2.9
SoutheastHEALTH June 2011 - October 2012
NARS December 2006 - March 2011
Anthem Blue Cross Blue Shield March 1998 - December 2006
Dr. Paul W. Clarke, M.D. January 1998 - March 1998
Skills
Call Center, Hands-on Training, Process Improvement, Microsoft Office, Employee Relations, Healthcare Management, Operations Management, Change Management, Vendor Management, PowerPoint, Medical Billing, Customer Service, Call Centers, Management, Insurance, HIPAA, Healthcare, Team Building, Medical Coding, ICD-9, CPT, Health Insurance, Medical Terminology, Data Entry
Education
Cape Girardeau Career and Technology Center 2011 — 2011
Certificate, Medical Coding and Billing
Southeast Missouri State University
Business Administration
DONA MASSA MAKEUP STYLE 1984 - Present
Dona Massa 1984 - Present
Nars 2003 - 2006
Chanel 1994 - 2000
Chanel Cosmetics 1990 - 1994
Yves St Laurent Cosmetics 1987 - 1990
Skills
Fashion, Bridal Showers, Skin Care, Cosmetics, Fashion Shows, Photos, Styling, Portraits, Advertising, Lifestyle, Art, Merchandising, Public Relations, Social Media Marketing, Social Media, Event Planning, Marketing, Social Networking, Fashion Photography, Blogging, Portrait Photography, Retail, Film, Photo Shoots, Celebrity, Makeup Artistry, Parties, Television
Education
Special Effects Makeup by Bert Roth 1990 — 1990
FILM/TV SPECIAL EFFECTS MAKEUP
Christine Valmy School of Esthetics,NY 1985 — 1985
Certificate, Esthetics, Cosmetology, Certificate
Montclair State University
Art
Muse Machine April 2015 - Present
Durham Public Schools 2011 - March 2015
UNCG All-Arts Science & Technology Camp July 1999 - July 2011
Snipes Academy of Arts and Design August 2010 - June 2011
NARS December 2009 - June 2010
Emerson College September 2008 - June 2010
Alamance-Burlington Schools August 2003 - June 2008
Andrews Elementary School 2007 - 2008
Lancome August 2003 - May 2007
Turrentine Middle School 2002 - 2002
Skills
Theatre, Directing, Dance, Musical Theatre, Music, K-12, Teaching, Curriculum Development, Acting, Stage, Drama, Makeup Artistry, Curriculum Design, Playwriting, Shakespeare, Writing, Public Speaking
Education
Emerson College 2008 — 2010
MA, Theatre Education
University of North Carolina at Greensboro 1998 — 2002
BFA Theatre Education, Theatre Education
BY TERRY April 2014 - Present
Laura Mercier December 2008 - October 2013
NARS December 2006 - December 2008
Shiseido March 2006 - December 2006
Estee Lauder June 2004 - September 2005
Skills
Makeup Artistry, Cosmetics, Beauty, Artistry, Bridal Showers, Skin Care, Makeovers, Fashion Shows, Glamour, Runway, Beauty Industry, Photo Shoots
Education
Dawn Til Dusk Makeup Training 2005 — 2005
Makeup Techniques & Media Program, 100 hours
University of New Haven 2000 — 2004
B.A., Fine Arts
Buchheit Logistics December 2014 - Present
Campbell Mattress Company September 2014 - Present
Campbell Mattress Company July 2013 - Present
Integrity Solution Services, Inc. May 2011 - Present
NARS May 2011 - Present
NARS 2007 - 2008
Med Stop One March 2005 - April 2007
Cape Girardeau County Area Medical Society September 2003 - March 2005
Skills
Training, Call Center, HRIS, New Hire Orientations, Workforce Management, Performance Management, Human Resources, Talent Management, Employee Relations, Employee Benefits, Call Centers, Recruiting, Payroll, Performance Appraisal, Workforce Planning, Outsourcing, Invoicing, Management, Hiring, Change Management, HR Consulting, Employment Law, Contact Centers, Team Building, Team Management, Onboarding, Policy, Conflict Resolution, Talent Acquisition, Employee Engagement, Benefits Administration, Team Leadership, Interviews, HR Policies, Career Development, Coaching, Customer Experience, Strategic HR, PeopleSoft, FMLA, BPO, Process Improvement, Labor Relations, Employee Training, Organizational..., Leadership, Personnel Management, Vendor Management, Leadership Development, Office Management
Education
Southeast Missouri State University 1997 — 2001
Secondary Education & Administration
Toyoda Gosei April 2012 - Present
NARS November 2009 - April 2012
Skills
Microsoft Excel, Outlook, Microsoft Word, Forecasting, Kaizen, Kanban, 5S, scheduling, Data Analysis, Project Coordination, Toyota Production System, Process Improvement, Operations Management, Team Building, Troubleshooting, Continuous Improvement, Leadership, Six Sigma
Education
Southeast Missouri State University 2003 — 2009
Macys credit customer service November 2011 - Present
Convergys May 2010 - November 2011
NARS April 2007 - June 2008
Skills
Customer Service, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Inventory Management, Retail, Data Entry, Outlook, Sales, Customer Satisfaction, Merchandising, Time Management, Teamwork, Social Media
Education
St. Louis Community College 2010 — 2012
Associate of Arts and Sciences (A.A.S.), Public Relations/Image Management
Cape Central High School 2004 — 2006
Diploma
ARTIS October 2014 - Present
Juicy Couture February 2012 - March 2014
Juicy Couture October 2011 - January 2012
Bare Escentuals November 2008 - April 2011
Nars July 2008 - November 2008
Bobbi Brown Cosmetics April 2006 - February 2008
Bobbi Brown Cosmetics January 2005 - March 2006
Bobbi Brown Cosmetics November 2001 - December 2004
Bobbi Brown Cosmetics August 2000 - October 2001
Bobbi Brown Cosmetics March 1993 - July 2000
Skills
Cosmetics, Beauty, Beauty Industry, Makeup Artistry, Skin Care, Retail, Fragrance, Luxury Goods, Fashion, Sales Operations, Merchandising, Product Knowledge, Sales, Marketing Strategy, Store Operations, Event Planning, Trend, Consumer Products, Management, Retail Sales, Strategic Planning, Store Management, Visual Merchandising, Marketing, Event Management, Sales Management, Creative Direction, Apparel, Trend Analysis, Leadership, Training, Brand Management, Styling, Spa, Drive Results, Program Development
Education
Midwestern State University
NARS July 2012 - Present
Acclaim Hearing Center October 2004 - Present
Synergy Properties LLC 2007 - 2010
Skills
Customer Service, Public Speaking, Audiologist, Microsoft Office, Management, Aural Rehabilitation, Hearing Aid Dispensing, Tinnitus, Social Media Marketing, Hearing Aids, Hearing Tests, Audiology, Audiometry, Hearing Conservation, Research, Teaching, Sales, Coaching, Training, Hardware Diagnostics, Small Business
Education
University of Utah 1976 — 1979
PhD, Audiology
Brigham Young University 1971 — 1975
Master's degree, Audiology/Audiologist
Southeast Missouri State University October 2011 - Present
AT&T October 2007 - May 2011
NARS February 2007 - October 2007
Skills
Highly motivated..., Multi Tasking, Organizational..., Time Management, Business Correspondence, Microsoft Office, Minute Taking, Computer Proficiency, Drafting Correspondence, Customer Service, Meeting Planning, Typing, Dictaphone, Training, Sales Management, Typesetting
Education
Jefferson College 1984 — 1984
Fox High School 1977 — 1980
Diploma, Business/Commerce, General
Stl Empowerment Group Inc August 2010 - Present
NARS 2012 - 2013
The Outsource Group April 2011 - April 2012
Client Services Incorporated August 2009 - April 2011
PD Trucking and Delivery Service January 2007 - August 2009
Skills
Accounts Receivable, Non-profits, Data Entry, Coaching, Leadership Development, Team Building, Recruiting, Training, Employee Relations, Organizational..., Performance Management, Change Management, Strategic Planning, Human Resources, Team Leadership, Nonprofits, Call Centers, Time Management, Management, Leadership, Sales, Customer Service, Process Improvement, Customer Satisfaction
Education
Central Missouri State University 1980 — 1982
Business Administration, 2.85
SIMM Associates, Inc. February 2012 - Present
Palmas Construction 2013 - 2015
Palmas Construction 2013 - 2015
Palmas Construction 2013 - 2015
NARS July 2010 - January 2012
Redline Recovery Services December 2007 - August 2010
Oxford Management Services October 2006 - December 2007
Discover Card 1994 - 2001
Education
University of Phoenix 1995 — 2000
NARS May 2011 - Present
- January 2007 - May 2011
Education
Mineral Area College 2011 — 2012
Associate of Arts and Sciences (AAS), Computer Systems Networking and Telecommunications
Career and Technology Center - Cape Girardeau 2009 — 2011
CCNA, Computer Networking
NARS February 2010 - May 2010
Fashion Institute of Technology September 2008 - May 2010
Education
Fashion Institute of Technology 2008 — 2010
BS, Cosmetics and Fragrance Marketing
Tom Ford Beauty June 2015 - Present
Tom Ford Beauty March 2014 - Present
Tom Ford Beauty March 2012 - Present
Shawn Lovejoy Creative 2010 - Present
Bond No. 9 January 2007 - March 2012
Food Party April 2009 - May 2010
NARS May 2005 - December 2006
Heatherette August 2003 - September 2003
Skills
Creative Direction, Art Direction
Education
Cleveland Institute of Art 2000 — 2005
BFA, Fiber and Material Studies
Enterprise Holdings March 2015 - Present
Enterprise Holdings June 2014 - March 2015
Enterprise Holdings Inc. June 2012 - May 2014
NARS - PFG - IFP November 2011 - June 2012
NARS March 2010 - November 2011
NARS June 2008 - March 2010
NARS March 2007 - June 2008
NARS May 2006 - March 2007
JJ Gazzoli Imports May 2004 - May 2006
JJ Gazzoli Imports January 2004 - May 2004
Skills
Process Improvement, Project Execution, Call Center, Team Leadership, Change Leadership, Team Management, Customer Service, MS Project, CUBS TCS, Project Management, Outsourcing, IT Management, PCI DSS, Business Continuity, Visio, Requirements Analysis, Analysis, Strategic Planning, Business Process..., New Business Development, Coaching, Project Plans, Project Planning, Account Management, Customer Satisfaction, Software Documentation, Training, Call Centers, Change Management, Program Management, Integration, Business Analysis, Troubleshooting, Leadership, Vendor Management, Technical Support, Team Building, Management, Project Portfolio..., PMO, Budgets, Information Technology, Strategy, Cross-functional Team..., Software Development, IT Service Management, Telecommunications, SDLC, Enterprise Software, PMP
Education
Project Management Institue 2008 — 2008
CAPM, Project Management
Fontbonne University 2002 — 2004
BA, Communication Studies
Mary Institute St. Louis Country Day School (MICDS) 1996 — 2000
High School
Interface Security Systems December 2010 - October 2014
Will Electronics July 2010 - December 2010
ClearCom, Inc. November 2006 - July 2010
SPSI February 2007 - June 2010
Boss Graphics, L.L.C February 2003 - June 2010
Elsevier February 2003 - February 2009
Dahle & Associates April 2002 - September 2004
NARS August 1996 - February 2001
Skills
Account Management, Inventory Management, Vendor Management, Dispute Resolution, Vendor Relations, Process Improvement, Process Development, Cost Analysis, Cost Management, Disputes, Financial Analysis, Auditing, Process Simulation, Telecommunications, Team Building, Troubleshooting, Networking, Project Management, Management, Cost Benefit, Dispute, Security, CCTV, Sales, Training, Microsoft Excel, Team Leadership, VoIP, Integration, Project Planning, Problem Solving, Analysis, Wireless, Business Analysis, Microsoft Office, Leadership, Access Control, Strategy
Education
Gateway Technical College 2006 — 2009
Accounting, Office Administration
Bay County School District March 2014 - Present
Florida State University February 2013 - Present
Gulf Coast State College August 2012 - December 2013
Bay County School District August 2012 - May 2013
Credit Control, LLC. August 2011 - April 2012
International School of Panama October 2009 - June 2011
CAMLEX April 2009 - September 2009
NARS August 2007 - July 2008
Skills
Education, Early Childhood Literacy, Classroom Management, Interpersonal..., Linguistics, Tutoring, Customer Service, Library of Congress..., Data Entry, Online Research, Microsoft Office, Dropbox, Literacy, Elementary Education, Teaching, Classroom, Curriculum Development, Lesson Planning, Editing, Educational Leadership, Curriculum Design, Educational Technology
Education
Florida State University 2014 — 2016
Bachelor of Science (B.S.), Elementary Education and Teaching
Gulf Coast State College 2012 — 2014
Associate of Arts (A.A.), Elementary Education and Teaching
Robert C. Davis and Associates March 2015 - Present
Robert C. Davis and Associates January 2014 - Present
Genesys August 2012 - August 2013
Genesys August 2011 - July 2012
B Baumunk and Associates February 2010 - September 2011
Farmers Insurance October 2007 - April 2010
NARS May 2007 - October 2007
EchoStar October 2005 - April 2007
Advantage Services Group May 2005 - October 2005
Marlin Logistics and ContactNet March 2004 - May 2005
Skills
Forecasting, Performance Management, Call Center, Customer Service, Insurance, Workforce Management, Customer Relations, Process Improvement, Strategic Planning, Team Building, Change Management, Coaching, Sales Management, Budgeting, Customer Experience, Operations Management, IVR, Outsourcing, Customer Satisfaction, Budgets, Call Centers, Marketing, Strategy, BPO, Telecommunications, Contact Centers, Enterprise Software, Management, Product Management, Leadership, Sales Operations, CRM, Business Development, Sales Process, Customer Retention, Project Management, Sales, Business Process, Selling, Inbound Marketing, Vendor Management, Entrepreneurship, SaaS, Solution Selling, Mergers & Acquisitions, Cross-functional Team..., Start-ups, ERP, Salesforce.com
Education
University of Missouri - Columbia 1986 — 1990
BSBA, Finance
NARS June 2015 - July 2015
Kids Plus March 2013 - June 2015
MySpace NYC January 2015 - May 2015
Kingsborough Community College July 2012 - May 2013
Viacom September 2012 - December 2012
Syncro Services Inc September 2010 - January 2012
Parkinson’s Disease Foundation October 2008 - October 2009
Skills
Event Planning, Fundraising, Non-profits, Outlook, Social Networking, Customer Service, PowerPoint, Research, Microsoft Excel, Social Media, Microsoft Office, Microsoft Word, Management, Photography
Education
City University of New York-Brooklyn College 2013 — 2015
Bachelor of Arts (BA), Communication and Media Studies
City University of New York-Brooklyn College 2010 — 2013
B.S, Business, Management and Finance
Citi August 2011 - Present
Thomas Construction February 2011 - August 2011
NARS October 2010 - February 2011
Redskye Wireless June 2010 - October 2010
Cabela's April 2007 - June 2010
Skills
Microsoft Excel, Microsoft Word, Microsoft Office, English, Customer Service, PowerPoint, Outlook, Sales, Retail, Data Entry, Analysis, Banking, Time Management, Teamwork, Organizational..., Accounting
Education
DeVry University 2014 — 2017
Bachelor of Business Administration, Business Intelligence & Analytics Management
Lindenwood University 2012 — 2014
Bachelor of Business Administration (BBA), Business Administration, Management and Operations, 4.0
Client Logic Advisors LLC May 2013 - Present
Newbold Advisors December 2009 - May 2013
HEART Financial Services October 2007 - December 2009
NARS March 2004 - October 2007
C3 - CustomerContactChannels LLC January 2002 - January 2004
iSKY September 1998 - September 2002
Office Depot, BSD January 1998 - October 1998
APAC Customer Services January 1996 - January 1998
Precision Response Corporation April 1993 - October 1996
Skills
Change Management, Business Transformation, Leadership Development, Business Strategy, Strategy, Management, Program Management, Outsourcing, Operations Management, Project Management, Leadership, Business Development, Financial Services, Call Centers, Performance Management, Team Building, Mergers, CRM, Executive Management, Negotiation, Customer Experience, Customer Satisfaction, Risk Management, Business Analysis, Process Improvement, P&L Management, Mergers & Acquisitions, Coaching, Banking, Six Sigma, Training, Vendor Management, BPO, Analytics, Business Process..., Sales Management
Education
Ludwig-Maximilians Universität München 1986 — 1992
Masters, Economics
Argent Capital Management LLC October 2014 - Present
Morning Star Church May 2013 - July 2014
Dent Wizard September 2011 - March 2013
Dent Wizard International 2009 - September 2011
NARS November 2008 - November 2009
NARS January 2006 - June 2008
Rivers Realty Services LLC October 2004 - April 2007
Huttig Building Products 2001 - 2004
Sumner Group March 2000 - September 2001
Skills
Active Directory, Vendor Management, Process Improvement, Team Leadership, Management, Technical Support, Business Analysis, Windows Server, Program Management, Operations Management, Team Building, SQL, Servers, Visio, Microsoft Excel, Sales Management, Software Documentation, Inventory Management, Microsoft Exchange, Project Planning, Information Technology, Change Management, Microsoft SQL Server, IT Management, Access, Security, Networking, Business Intelligence, ERP, Integration, Data Center, IT Service Management, Network Security, Software Project..., Business Process..., ITIL, JavaScript, Analysis, Business Process, SDLC, System Administration, VoIP, DNS, Systems Analysis, Windows XP, DHCP, Group Policy, Windows 7, Requirements Analysis, IT Strategy
Education
Saint Louis Community College-Forest Park
Associate of Arts (AA), Management Information Systems, General
Saint Louis University
Bachelor of Science (B.S.), Computer Science
Saint Louis Univesity
Master of Science (MS), Applied Analytics
Webster University
Information Systems
MTM, Inc. January 2015 - Present
Midwest Employers Casualty Company December 2013 - January 2015
Ungerboeck Systems International August 2011 - November 2013
Reinsurance Group of America August 2006 - August 2011
NARS December 2004 - August 2006
Carlson Wagonlit Travel August 2004 - December 2004
Maritz December 2001 - December 2004
TALX June 2000 - November 2001
Mosby Inc June 1999 - June 2000
Skills
VB.NET, SQL, Software Development, XML, Visual Basic, WCF, C#, .NET, TFS, Application Development, Visual Studio, PL/SQL, MySQL, Databases, HTML, PHP, SSIS, AngularJS, SQL Server, Oracle SQL, ASP.NET, Agile, Web Services, JavaScript, Subversion, Bootstrap, Performance Tuning
Education
Quincy University 1995 — 1999
Bachelors of Science, Major: Computer Science; Minor: Psychology;
North American Savings Bank April 2012 - Present
National Real Estate Investors Association 2001 - Present
Reverse Mortgage USA September 2011 - April 2012
ETOS January 2005 - March 2010
FTI 2008 - 2009
NARS 2001 - 2009
propertsoft 2004 - 2006
Skills
Public Speaking, Investment Properties, Negotiation, Foreclosures, Real Estate, Small Business, Mortgage Lending, Marketing, First Time Home Buyers, Investments, Selling, Contract Negotiation, Property Management, Sales, Short Sales, Sellers, Insurance, Marketing Strategy, Investors, FHA, Real Estate Transactions, Entrepreneurship, Training, Sales Management, Team Building, Residential Homes, Loans, Real Estate Financing, Single Family Homes, Reverse Mortgages, REO, Residential Mortgages, VA loans, Loan Origination, Mortgage Banking, Refinance, Real Estate Economics, Certified Mortgage..., FHA financing, Credit, USDA, Commercial Real Estate, Condos, Commercial Mortgages, Underwriting, Finance, Appraisals, HUD, Credit Analysis, Commercial Lending
Education
North Carolina State University
Compi Distributors Inc. July 2012 - Present
Utilimap Corporation October 2010 - August 2012
NARS June 2010 - July 2010
The United Way of Southeast Missouri February 2010 - May 2010
Skills
Leadership, Microsoft Office, Team Building, Customer Service, Presentation Development, Conflict Resolution, Process Improvement, Entrepreneurship, Strategic Planning, Sales Management, Public Speaking, Sales, Microsoft Word, Time Management, Event Planning, Management, Microsoft Excel, Social Networking, Social Media
Education
Southeast Missouri State University - Harrison College of Business 2008 — 2010
Bachelor's Degree, Organizational Leadership
Jefferson College 2006 — 2008
Associate of Arts, General Education
HHS
NARS Cosmetics 2015 - Present
nars 2011 - April 2015
Skills
Beauty Industry, Cosmetics, Customer Service, Fashion, Fragrance, Makeup Artistry, Marketing
Education
Make-up Designory 2005 — 2008
Motor Club of America August 2013 - Present
US Bank March 2013 - November 2013
NARS June 2012 - February 2013
Aerotek March 2012 - June 2012
Convergys October 2008 - March 2012
Skills
Call Center, Contact Centers, Outsourcing, Customer Satisfaction, Technical Support, Catering, Music, Call Centers, Customer Experience
Education
Normandy High 2002 — 2006
Diploma, General Studies
St. Louis Community College
In Progress, General Studies
Edward Jones September 2015 - Present
Edward Jones June 2014 - September 2015
Edward Jones December 2012 - June 2014
Edward Jones October 2012 - December 2012
Edward Jones September 2011 - October 2012
NARS May 2011 - September 2011
NARS April 2010 - August 2011
Berkshire Management Company April 2009 - April 2010
Maritz Travel Company May 2008 - January 2009
Scottrade, Inc October 2007 - May 2008
Skills
Series 7, Series 66 licensed, Microsoft Excel, Process Improvement, Outlook, Customer Service, PowerPoint, Call Center, Strategic Planning, Microsoft Word, Microsoft Office, Analysis, Team Building, Business Analysis, Strategic Financial..., Public Speaking, Risk Management, Customer Satisfaction, Call Centers, Account Management, Operations Management, Budgets
Education
Maryville University of Saint Louis 2003 — 2007
Bachelors, Business Administration
Canterbury Christ Church University 2002 — 2002
Branson's General Store May 2009 - Present
Washington University in St. Louis June 2012 - September 2013
MEMC Electronic Materials March 2011 - June 2012
NARS September 2009 - October 2010
NARS 2007 - September 2009
NetPositive September 2005 - February 2007
Famous Barr November 2000 - July 2005
Skills
Crystal Reports, SQL Server, Visio, Visual Studio, Visual Basic, VB.NET, Business Analysis, Systems Analysis, Problem Solving, Vendor Management, Team Leadership, Project Coordination, Oracle, Client Communications, SharePoint, SharePoint Designer, Microsoft Project, Project Management, JavaScript, jQuery, CSS, HTML, InfoPath Forms, Sharepoint Branding, Microsoft SQL Server, SQL, Web Development, Troubleshooting, Analysis, Access, MS Project, Software Documentation, Program Management, ASP.NET, Programming, Leadership, Training
Education
Southern Illinois University, Edwardsville 1996 — 2001
Bachelor of Science (B.S.), Business Administration, CMIS
Dupo High School 1992 — 1996
Tarte Cosmetics 2011 - Present
McAllister Towing 2006 - 2011
Nars 2002 - 2006
Education
Baruch College, City University of New York (CUNY) 1990 — 1995
Charter Communications May 2013 - Present
NARS May 2012 - May 2013
NARS September 1999 - May 2012
American Lending Group, Inc. 1999 - 1999
Delmar Financial Group 1997 - 1999
CompUSA 1992 - 1998
Skills
Replicon, Project Server, Avaya PBX, Siemens PBX, Aspect Dialer, LiveVox, Bomgar, Envision, Avaya, Visio, Cisco Technologies, BPO, Contact Centers, Dialers, Aspect, MS Project, Call Centers, Call Center, Vendor Management, Data Center, Servers, VoIP, Management
Education
University of Missouri-Saint Louis 1992 — 1996
B.S., Economic's
The Outsource Group December 2013 - Present
Integrity Solution Services, Inc. (formaly NARS) February 2008 - July 2013
NARS August 2003 - February 2009
NARS 2000 - 2003
Skills
Call Center, Coaching, Call Centers, Training, Recruiting, Workforce Management, Process Improvement, Leadership, BPO, Troubleshooting, Performance Management, SharePoint, Team Building, Vendor Management, Management, Training Delivery, Customer Satisfaction, Outsourcing, Customer Experience, Human Resources, Business Process..., Operations Management
Education
Iowa State University 1990 — 1996
NextGen Information Services May 2013 - Present
STL TV August 2010 - Present
Demetrious Johnson Charitable Foundation August 2008 - Present
NextGen Information Services February 2013 - April 2013
Creative Empowerment Options April 2012 - August 2012
TEKsystems September 2009 - September 2010
Guides Family Life Center August 2008 - February 2009
NARS August 2007 - April 2008
Southeast Missouri State University September 2004 - April 2008
Skills
Recruiting, Video Editing, Sourcing, Microsoft Excel, Technical Recruiting, Applicant Tracking..., Internet Recruiting, Talent Acquisition, Microsoft Office, Video, Video Production, Management, Leadership, Time Management, Facebook, Sales, Customer Service, Editing, Customer Satisfaction, Access, Retail, Account Management, Social Networking, Networking, Marketing, Human Resources, Social Media, Talent Management, Marketing Communications, Interviews, Outlook, Media Production, Public Speaking, Program Management, Research, Videography, Team Leadership, Television, Resume Writing, Broadcast, Blogging, Social Media Marketing, Budgets, Event Management, Training, Event Planning, Public Relations, Advertising, Team Building, Radio
Education
Southeast Missouri State University 2004 — 2008
Bachelor of Science (B.S.), Mass Communication/Media Studies
NARS July 2006 - Present
Skills
Business Intelligence, Databases, PCI DSS, Integration, Documentation, Windows, SQL, Visio, Microsoft Office, Excel, Visual Basic, PowerPoint, SQL Server, Call Center, VB.NET, Analysis, Programming, C#, Business Analysis, Word, Systems Analysis, SDLC, HTML, Requirements Analysis, ASP.NET, XML, UML, JavaScript, Requirements Gathering, Data Warehousing, Strategic Planning, ETL, Business Process, Crystal Reports, MS Project, Operating Systems, Waterfall, SSIS, ASP, VBScript, Application Development, Visual Studio, Application Design, Windows Server, .NET, Business Requirements, T-SQL, Software Project..., VBA, Database Design
Education
University of Missouri-Saint Louis
MS, Information Systems
The University of Texas at San Antonio
BBA, Information Systems
ACCENT Marketing April 2014 - June 2015
NARS September 2011 - June 2013
Protocol Global Solutions June 2006 - May 2011
PCA International 1999 - 2005
Skills
Financial Analysis, Operations Management, Strategic Planning, Outsourcing, Leadership, BPO, Management, Process Improvement, Forecasting, Business Development, Team Building, Budgets, Vendor Management, IT Management, Strategic Partnerships, New Business Development, CRM
Education
Stanford University 2003 — 2003
Executive Financial Management Program
Georgia State University 1989 — 1991
MBA
University of Georgia 1979 — 1981
BA, Economics
State Farm February 2014 - Present
State Farm August 2013 - February 2014
U.S. Bank May 2012 - August 2013
US Bank June 2009 - August 2012
Citi February 2007 - June 2009
Citi June 2001 - June 2007
NARS March 1997 - June 2001
Skills
Risk Management, Credit Analysis, Team Leadership, Credit, Credit Cards, Finance, Business Analysis, Credit Risk, Operations Management, Loans, Banking, Analysis, Forecasting, Mortgage Lending, Insurance, Coaching, New Business Development, Executive Management, Leadership, Commercial Lending, Budgets, Loan Origination, Sales, Account Management, Retail Banking, Strategic Planning, Business Strategy, Financial Risk, Microsoft Office, Commercial Banking, Call Centers, Sales Management, Underwriting, Loss Mitigation, Analytics, Microsoft Excel, Negotiation, Process Improvement, Financial Services, Team Building, Business Development, Management, Financial Analysis, Accounts Receivable, Relationship Management, Customer Service, Payments, Consumer Lending, Portfolio Management, Vendor Management
Education
Maryville University of Saint Louis 2008 — 2010
BA, Business Management
Red Sky International Claims Consulting August 2011 - Present
Clarendon Insurance Group 2000 - 2011
North American Risk Services January 2006 - March 2008
NARS 2007 - 2008
NARS 2007 - 2008
Skills
Insurance, Claim, Workers Compensation, Liability, Property & Casualty..., Legal Liability
Education
Tulane University 1982 — 1987
BA, Economics
NARS January 2007 - Present
Lindenwood University 2009 - 2009
WellPoint 2002 - 2006
CompUSA 1998 - 1999
Education
Lindenwood University 2008 — 2009
MS, Human Resource Management
Lindenwood University 2005 — 2008
BA, Busines Administration
Mount Auburn Christian Church December 2011 - Present
SEMO Alliance for Disability Independence September 2011 - Present
Bright Beginnings Creative Learning Center December 2010 - April 2011
DAEOC June 2010 - December 2010
Somadyn September 2009 - May 2010
Muscular Dystrophy Association February 2009 - August 2009
NARS October 2007 - February 2009
Charleston Pediatric 2009 - 2009
Skills
Payroll, Recruiting, Organizational..., Employee Training, Interviews, Team Building, Customer Service, Administration, Nonprofits, Conflict Resolution, Data Entry, Microsoft Office, PowerPoint, Microsoft Word, Microsoft Excel, Office Management, Sales, Hiring
Education
Liberty University 2011 — 2013
Education
Southeast Missouri State University - Harrison College of Business 2008 — 2013
Organizational Administration
Saint Louis Christian College 2004 — 2007
Worship, Bible, Intercultural and Urban Missions
NARS September 2011 - April 2012
Cape Girardeau Public Schools January 2011 - May 2011
Delta Companies May 2010 - November 2010
Saint Louis University June 2009 - May 2010
Saint Louis University September 2008 - September 2009
Regis Corporation August 2005 - August 2007
Skills
Accounting, Microsoft Office, Microsoft Word, PowerPoint, Microsoft Excel
Education
Saint Louis University 2006 — 2010
Bachelor of Science, Business Administration; Accounting
Morgan & Morgan, P.A. June 2014 - Present
NARS February 2010 - March 2013
MORGAN & MORGAN, P.A January 2009 - January 2010
Avis Budget Group October 2003 - February 2009
AIG January 2000 - January 2003
ARIES INSURANCE COMPANY January 1996 - January 1999
Skills
Claim, Claims Management, Liability, Casualty, Subrogation, Arbitration, Litigation, Personal Injury, Investigation, Claim Investigation, Professional Liability, Workers Compensation, Legal Liability, Litigation Management, Insurance
Education
MIAMI DADE COMMUNITY COLLEGE 1979 — 1980
AA
Miami Dade College 1979 — 1980
AA
INTERAMERICAN MILITARY ACADEMY 1971 — 1980
High School Graduate
Cape Girardeau Career & Technology Center August 2012 - Present
NARS November 2009 - Present
AT&T June 2011 - July 2012
Skills
Call Centers, Workforce Management, Customer Satisfaction, Customer Experience, Customer Service, Contact Centers, Process Improvement, Credit Cards, Accounts Receivable, Financial Analysis
Education
Southeast Missouri State University 2008 — 2010
Master of Arts (MA), Higher Education/Higher Education Administration
Southeast Missouri State University 2006 — 2008
Bachelor of Science (BS), Applied Mathematics
Truman State University 2004 — 2006
Knight management consultants Vice PresidentAsset Recovery SolutionsSeptember 2007 - January 2010
NARS September 2005 - August 2007
Education
University of Massachusetts at Lowell
Finance
Community Support Network June 2014 - Present
Luraleephotography June 2010 - Present
Mavericks Santa Rosa July 2012 - February 2015
Bel Air Bar and Grill May 2011 - November 2011
NARS May 2009 - April 2010
Wal Mart June 2008 - March 2009
Skills
Customer Service, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Restaurants, Social Media, Event Planning, Public Speaking, Hospitality, Restaurant Management, Inventory Management, Food & Beverage, Time Management, Sales, Food, Food Service, Event Management, Teamwork, Photoshop, Cooking, Customer Satisfaction, Cashiering, Data Entry, Inventory Control, Menu Development, Food Safety, Telephone Skills
Education
Santa Rosa Junior College 1999 — 2003
Diesel Mechanics
NARS Senior System Support EngineerCredit Control, LLC.October 2014 - Present
Integrity Solution Services, Inc fka NARS April 2000 - October 2014
Dimac Direct 1999 - 2000
Skills
Windows 7, Windows Server, Call Center, Active Directory, Call Centers, Process Improvement, DHCP, Troubleshooting, Help Desk Support, Disaster Recovery, Software Documentation, System Administration, Group Policy, Citrix, Servers, DNS
Education
ITT Technical Institute-Earth City 1998 — 2000
Associate's Degree, associates of applied science for electronics, A
State Street February 2013 - Present
NARS July 2012 - December 2012
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas April 2012 - July 2012
Northwestern Mutual Financial Network May 2011 - October 2011
Skills
Life insurance
Education
Boston University 2014 — 2016
Master of Banking and Financial service management, Master of Business Administration (M.B.A.)(3.15)
Southeast Missouri State University 2008 — 2011
Finance, B.S.B.A(3.28)
안양대학교 / Anyang University 2004 — 2008
English Language and Literature, General, Bachelor of Arts (BA)(3.4)
NARS October 2008 - Present
Education
Southeast Missouri State University
Macy's November 2003 - Present
NARS March 2000 - September 2003
Skills
Microsoft Excel, Microsoft Word, PowerPoint
Education
Columbia College 2012 — 2014
Associate's degree, Human Services, General
Pattonville High School 1985 — 1990
NARS
Skills
Makeup Artistry, Beauty Industry
Education
Baruch College, City University of New York (CUNY)
Labels Direct, Inc. May 2013 - Present
NARS December 2010 - Present
AT&T November 2008 - December 2010
Buildingstars May 2007 - September 2008
Cintas December 2002 - April 2007
Skills
Management, Customer Service, Team Building, Training, Customer Satisfaction, Account Management
Education
Missouri State University 1993 — 1998
Bachelor of Fine Arts (BFA)
Parkway Central High School
NARS August 2008 - March 2012
NARS 2008 - 2012
Skills
Proficient Typing Skills, Computer Proficiency, Customer Service, Fast Food, Telephone Skills
Education
Southeast Missouri State University 2006 — 2007
not applicable, Applied Computer Science
Jackson Senior High 2002 — 2006
High School Diploma, College/University Preparatory and Advanced High School/Secondary Diploma Program
nars July 1998 - July 2011
Skills
Cosmetics, Beauty Industry, Merchandising, Skin Care, Customer Service, Fashion, Fragrance, Luxury Goods, Makeup Artistry, Photo Shoots, Retail, Styling, Visual Merchandising
Education
New York Institute of Technology
fine arts, Fine/Studio Arts, General
TJ Maxx October 2010 - January 2013
NARS 2013 - 2013
Skills
Cashiers, Retail, Customer Service, Call Centers, Medical Terminology, Front Office, Clerical Skills
Education
Metro Business College-Cape Girardeau 2008 — 2011
Associate of Science (AS), Medical Office Assistant/Specialist
central highschool 2004 — 2008
diploma, General Studies
Havco Wood Products January 2015 - Present
NARS 2010 - 2013
Sonic Drive-In 2007 - 2010
Skills
Microsoft Office, QuickBooks, CSG, Customer Service, Leadership, Microsoft Excel, Management, Training, Sales, Team Leadership, Strategic Planning, Time Management, Event Planning
Education
Metro Business College-Cape Girardeau 2006 — 2008
Associate of Applied Science Degrees, Business & Computer Specialist
Showcase Technologies January 2015 - Present
Best Buy Mobile July 2013 - Present
DDPYOGA October 2012 - April 2013
NARS May 2010 - June 2012
Education
Cape Girardeau Career and Technology Center 2005 — 2007
Broadcast Production