North Carolina Office of Information Technology Services
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North Carolina Office of Information Technology Services Employees
North Carolina Office of Information Technology Services June 2014 - Present
North Carolina Administrative Office of the Courts February 2013 - May 2014
North Carolina Office of State Budget and Management December 2009 - January 2013
Skills
Policy Analysis, Policy Writing, ArcGIS, Stata, SPSS, Cost Benefit, Microsoft Office, Preparing Business Cases, Program Evaluation, Economics, Policy, Training, Strategic Planning, Public Policy, Research, Government
Education
North Carolina State University 2011 — 2013
Master of Public Administration (MPA)
University of North Carolina at Chapel Hill 2005 — 2009
Bachelor's degree, Public Policy Analysis; Economics
North Carolina Office of Information Technology Services April 2012 - Present
Strayer University June 2009 - Present
North Carolina Department of Public Instruction June 2006 - July 2011
NC Department of Public Instruction February 2005 - June 2006
NC Department of Public Instruction August 2000 - February 2005
NC Department of Public Instruction August 1995 - September 2000
Skills
Research, Business Intelligence, SDLC, Data Analysis, Software Development, Operating Systems, Teaching, Distance Learning, Instructional Design, Instructional Technology, Public Speaking
Education
Capella University 2008 — 2014
Doctor of Philosophy (Ph.D.), Organization and Management - Specialization in IT Management
Strayer University (VA) 2004 — 2005
Master of Science, Information Systems
Barton College 1982 — 1986
Bachelor's Degree, Communications
North Carolina Office of Information Technology Services December 2005 - Present
NC Department of Revenue February 2001 - December 2005
Naval Air Warfare Center 1998 - 2001
Naval Undersea Warfare Center 1995 - 1997
Naval Research Laboratory 1984 - 1995
Skills
ITIL Certified, IT Management, Incident Management, Customer Service, Microsoft Certified..., Windows, CompTIA A+ Certification, Novell Certified, System Administration, Troubleshooting, Data Migration, Technical Support, Desktop Support..., Information Technology, Servers, Information Security..., IT Service Management, VMware, Active Directory, IT Operations, DNS, SDLC, Network Security, Unix, Integration, Security, ITIL, Network Administration, Enterprise Architecture, Data Center
Education
Florida Southern College
University of Central Florida
North Carolina Office of Information Technology Services 2004 - Present
Syntel 1996 - 2004
First Union Mortgage 1995 - 1996
Computer Task Group 1987 - 1995
Skills
Business Analysis, Requirements Analysis, IT Management, Data Warehousing, Project Management, Troubleshooting, Business Intelligence, Management, SDLC, Vendor Management, Analysis, IT Operations, Program Management, ITIL, Leadership, Change Management, Solution Architecture, Governance, IT Strategy, Enterprise Architecture, ERP, PMP, Systems Analysis
Education
Nashville State Technical Institute
University of Kentucky
Western Kentucky University
North Carolina Office of Information Technology Services August 2010 - Present
NC Div. of Purchase & Contract February 1999 - August 2009
North Carolina State University March 1988 - February 1999
Skills
Musician
Education
Sandhills Community College 1973 — 1975
Associate's degree
Enloe High School, Raleigh, NC 1969 — 1970
NC Department of Information Technology January 2014 - Present
North Carolina Office of Information Technology Services November 2006 - Present
North Carolina Office of Information Technology Services February 2000 - November 2006
North Carolina Office of Information Technology Services July 1994 - February 2000
University of North Carolina at Chapel Hill July 1990 - July 1994
Skills
Video Conferencing, Webinars, Streaming Media, ITIL, Team Building, Social Media, Unified Communications, Video, IT Management, IT Service Management, Email Archiving, Microsoft Licensing, Mobile Technology, Budget Management, Budget Development, Disaster Recovery, Data Center, Security, Management, VPN, Budgets, Microsoft Exchange, Project Management, Enterprise Software, Firewalls, Leadership, Team Leadership, Web Conferences, Training, Software Documentation, Change Management, Cisco Technologies, WAN, Multimedia
Education
Elon University 1986 — 1990
BA, Broadcasting/Mass Communications
North Carolina Office of Information Technology Services May 2015 - Present
Measurement Incorporated April 2013 - May 2015
SAS Institute, Inc. August 2011 - March 2013
NC Department of Revenue March 2007 - August 2011
ETAAC Security Sub-Committee March 2009 - March 2011
Dr. Donn B. Freeman, DDS January 1998 - February 2011
Virtual Reality Aids, Inc. June 2001 - June 2008
BD Biosciences March 2006 - March 2007
NC Community College System January 2005 - March 2006
Hosted Solutions (Springboard Hosting) May 2004 - January 2005
Skills
Unix, Linux, System Administration, Security, Enterprise Architecture, Perl, Databases, Integration, Operating Systems, Virtualization, Solaris, Networking, Windows, Microsoft SQL Server, SQL, Servers, Testing, Project Management, Information Security, Network Administration, Java, ITIL, Oracle, Apache, Shell Scripting, IT Service Management, MySQL, Red Hat Linux, Hardware, Storage, C++, Architecture, Cisco Technologies, C/C++, PostgreSQL, VMware ESX, Active Directory, PHP, Oracle PL/SQL..., Solaris 8/9/10, Solaris Zones, Solaris Volume Manager, Architectures, Cross-platform...
Education
Georgia Institute of Technology 2014 — 2018
Master’s Degree, Computer Science - Specialization in Machine Learning, 4.00
North Carolina State University 1990 — 2011
Bachelor’s Degree, Computer Science, 3.417
North Carolina Office of Information Technology Services September 2014 - Present
newdevelop technology March 2011 - Present
Time Warner Cable News (Formerly News 14 Carolina) August 2012 - September 2014
North Carolina Department of Commerce November 2011 - August 2012
Employment Security Commission August 2007 - October 2011
Wildon Software February 2007 - April 2007
Skills
C#, VB.NET, CMS, Predictive Dialers, SQL Server, Suse, VoIP, Avaya, SQL Server 2005/2000, ASP.NET, ACD, Softphone, Wallboard, Secure FTP, Microsoft Office, Telnet, Telephony, Interaction Center, Telecommunications, IVR, LAN-WAN, TCP/IP, Call Center, CRM, OSI Model, Customer Engagement, Cisco Routers, Networking, WAN, Firewalls
Education
Global Knowledge 2014 — 2014
Avaya University
DePaul University
MS, Network Engineering & Management
North Carolina Wesleyan College
BS, Computer Information Systems
North Carolina Office of Information Technology Services December 2013 - Present
HCL Technologies April 2010 - December 2013
North Carolina Office of Information Technology Services June 2008 - January 2010
Burt's Bees June 2008 - June 2008
Progress Energy February 2008 - April 2008
H&R Block September 2006 - April 2007
The Wendy's Company July 2005 - June 2006
CEC Entertainment November 1998 - May 2005
Skills
Technical Support, Solution Architecture, Data Center, Requirements Analysis, SDLC, ITIL, Active Directory, Disaster Recovery, Networking, System Administration, Troubleshooting, Windows XP, Windows Server, IT Service Management
Education
Suffolk County Community College 2000 — 2004
Associate's degree, Business Administration and Management, General
INC Research May 2014 - Present
MCNC March 2011 - May 2014
North Carolina Office of Information Technology Services October 2008 - March 2011
N.C. Office of Information Technology Services October 2006 - October 2008
N.C. Office of Information Technology Services September 2004 - September 2006
N.C. Office of Information Technology Services November 1996 - September 2004
Duke University April 1996 - October 1996
University of North Carolina at Chapel Hill August 1994 - April 1996
Skills
Telecommunications, Business Development, ITIL, Program Management, Strategic Planning, Training, Project Management, Integration, Vendor Management, CRM, Management, Disaster Recovery, Cloud Computing, Network Security, Customer Service, Data Center, IT Strategy, Cisco Technologies, Networking, IT Operations, Business Intelligence
Education
Appalachian State University 1988 — 1993
B.S., Communications
North Carolina Office of Information Technology Services July 2014 - Present
North Carolina Office of the State Controller October 2011 - June 2014
North Carolina Office of the State Controller October 2008 - September 2011
North Carolina Office of the State Controller October 2007 - September 2008
State of North Carolina July 2003 - October 2007
State of North Carolina September 2002 - June 2003
Boston University April 1995 - March 2000
KPMG, Peat Marwick, March 1994 - April 1995
Boston University February 1987 - September 1993
Boston University January 1983 - February 1987
Skills
Strategic Planning, Process Improvement, Project Management, Business Analysis, IT Management, Nonprofits, Consulting, Vendor Management, Management, Business Intelligence, Proposal Writing, Integration, Analysis, Business Process..., Budgets, SDLC, Government, Leadership, IT Strategy, PMP, Project Planning, Security, Enterprise Software, Requirements Analysis, Accounting, Requirements Gathering, Business Process, Software Development, Contract Negotiation, Policy, Program Management, Data Integration, Analytics, Data Analysis, Software Project..., Management Consulting, Software Documentation, Governance, Project Portfolio..., SharePoint, Enterprise Architecture, PMO, Business Requirements
Education
Framingham State University 1976 — 1980
BA, Economics