OnStar by GM

Description

OnStar Corporation is a subsidiary of General Motors that provides subscription-based communications, in-vehicle security, emergency services, hands-free calling, turn-by-turn navigation, and remote diagnostics systems throughout the United States, Canada, China, Mexico, Europe, Brazil, and Argentina. Customer service: 1 (888) 466-7827 Parent organization: General Motors Headquarters: Detroit, MI Founded: 1996 Founders: General Motors, Electronic Data Systems, Hughes Electronics Subsidiaries: OnStar Global Services Corp, Shanghai OnStar Telematics Co., Ltd

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OnStar by GM Employees

Employee
Years
Job
Industry
Kristina Irwin Kristina Irwin Phoenix, Arizona Area Details
Kristina Irwin's OnStar by GM Experience February 2009 - October 2009
Job Customer Service Professional
Industry Management Consulting
Experience
State Farm  August 2013 - Present
DT Capital Inc.   April 2010 - Present
Irwin Investments   June 2003 - Present
OnStar by GM   February 2009 - October 2009
OnStar by GM   2007 - October 2009
OnStar by GM   November 2004 - September 2009
Alltel Communications  June 1989 - January 2001

Skills
Customer Service, Cross-functional Team..., Customer Experience, Customer Focus, Customer Relations, Customer Satisfaction, Automotive, Telecommunications, Team Management, Wireless, Program Management, Marketing, Leadership, Product Management, Customer Retention, Management, Vendor Management, Process Improvement, Six Sigma, CRM, Change Management, Operations Management, Sales, Negotiation, Networking, Competitive Analysis, Strategy, Outsourcing, Business Development, Continuous Improvement, Disaster Recovery, Business Process..., Team Leadership, Start-ups, Knitwear, Molecular Biology, Dolls, Sexual Dysfunction, Hunting, Belly Dance, Product Development, IT Strategy

Education
Lourdes College   1994 — 1997

Richard Raymond SR. Richard Raymond SR. Greater Detroit Area Details
Richard Raymond SR.'s OnStar by GM Experience November 2006 - Present
Job IT Technology Management
Industry Information Technology and Services
Experience
OnStar by GM   November 2006 - Present
google.com  2010 - 2013
General Motors  June 1998 - June 2005
General Motors  June 1998 - July 2002
Tweddle Group  June 1989 - May 1992

Skills
Automotive, Testing, Vehicles, Engineering, Management, Cross-functional Team..., Process Improvement, Product Management, Program Management, Team Leadership, SDLC, Systems Engineering, Databases, Troubleshooting, Vendor Management, Integration, Visio, Software Development, MS Project, Requirements Analysis, Training Delivery, Technical Writing, Analysis, Business Intelligence, Electronics, PMP, Access, Cisco Networking, IT Infrastructure..., Enterprise Social..., Enterprise 2.0, Data Analysis, Continuous Improvement, IT Strategy, Change Management, Process Engineering, Quality Assurance, Business Process..., SharePoint, Software Documentation, Project Planning, Requirements Gathering, Project Management, Business Analysis, ITIL, Software Project..., CRM, Training, Security, Problem Solving

Education
Colorado Technical University   2007 — 2013
BS, MS, IT - Network Administration, GPA 3.95

Brevard Community College   1974 — 1977
BS, Hydrology and Water Resources Science

Colorado Technical University-Online
MS Internet Technology Management, IT Technology, 3.95

Jim Kobus Jim Kobus Greater Detroit Area Details
Jim Kobus's OnStar by GM Experience May 2003 - December 2010
Job Training Manager OnStar Call Center
Industry Automotive
Experience
GM - OnStar  December 2010 - Present
OnStar by GM   May 2003 - December 2010

Skills
Automotive, Call Center, Program Management, Customer Satisfaction, Product Launch, Process Improvement, Cross-functional Team..., Telematics, Call Centers, CRM, Product Development, Vendor Management, Training, Customer Service, IT Strategy, Management, Customer Retention, Product Management, Public Relations, Strategy, Sales, Change Management, Telecommunications, Customer Experience, Vehicles, Operations Management, Leadership, Sales Operations, Business Process..., Competitive Analysis

Education
Ferris State University

Carl Kipp, PMP Carl Kipp, PMP Greater Detroit Area Details
Carl Kipp, PMP's OnStar by GM Experience February 2006 - November 2008
Job Engineering Group Manager at OnStar/GM
Industry Telecommunications
Experience
OnStar  October 2010 - Present
MGM Grand Detroit  August 2007 - March 2015
OnStar  November 2008 - September 2010
OnStar by GM   February 2006 - November 2008
OnStar/GM   September 2001 - February 2006
Lucent Technologies  1995 - 2001
AT&T Network Systems  1993 - 1995
AT&T Bell Laboratories  1985 - 1993
Purdue University  1983 - 1985
Delco Products Division, General Motors Corporation   1983 - 1983

Skills
Business Intelligence, Project Management, Risk Management, Contract Management, Troubleshooting, Mechanical Engineering, Cost Management, Program Management, Process Management, Employee Management, Engineering Management, Project Planning, MS Project, Telematics, Systems Engineering, Management, Manufacturing, Telecommunications, Engineering, Automotive, Acoustics, Budgets, Business Process..., Change Management, Continuous Improvement, Contract Negotiation, Cross-functional Team..., Leadership, Operations Management, Integration, Business Analysis, PMP, Process Engineering, Process Improvement, Product Development, Product Management, Project Portfolio..., Software Project..., Team Building, Team Leadership, Testing, Vendor Management, Microsoft Project

Education
Stevens Institute of Technology   1995 — 1996
Certificate

Purdue University   1983 — 1985
MSME

Kettering University   1978 — 1983
BME

Wright State University   1977 — 1978
None

Xenia High School   1974 — 1977
Diploma

Eddie Garces Eddie Garces Miami/Fort Lauderdale Area Details
Eddie Garces's OnStar by GM Experience October 2006 - September 2009
Job National Account Manager at CARFAX
Industry Management Consulting
Experience
CARFAX  November 2010 - Present
CARFAX  March 2010 - October 2010
OnStar by GM   October 2006 - September 2009
ESSENTIAL MEDICAL SUPPLY  July 2005 - September 2006
THE HERTZ CORPORATION  January 2003 - June 2005
ALAMO RENT A CAR  January 1996 - January 2002

Skills
Sales Management, Account Management, Sales Operations, Coaching, Team Leadership, Key Account Management, Operations Management, Solution Selling, Online Marketing, Sales, Leadership, Market Analysis, Contract Negotiation, Team Building, Marketing Strategy, Sales Presentations, Sales Process, Lead Generation, Recruiting, Selling, Competitive Analysis, CRM, Business Strategy, Negotiation, Direct Sales, Retail, B2B, Marketing, Training, Customer Service, Automotive, Customer Retention, New Business Development, Pricing, Forecasting, Inventory Management, Customer Satisfaction, Budgets, Marketing Management, Market Planning, Cold Calling, Salesforce.com, Strategic Partnerships, Business Development, Product Marketing, Business Planning, Market Research, Cross-functional Team..., Strategic Planning, Management

Education
University of Illinois at Urbana-Champaign   1985 — 1991
B.S., Business Administration/Aviation

Michael Jaffke Michael Jaffke Greater Detroit Area Details
Michael Jaffke's OnStar by GM Experience July 2007 - April 2009
Job Commodity Specialist Licences & Services / Global Lead for Telematics
Industry Automotive
Experience
FCA US LLC (formerly Chrysler)   January 2011 - Present
Chrysler  August 2010 - February 2011
General Motors  April 2010 - July 2010
HUMMER LLC  May 2009 - March 2010
OnStar by GM   July 2007 - April 2009
Shanghai General Motors  October 2004 - June 2007
OnStar  April 2002 - September 2004
OnStar  March 1999 - May 2002
General Motors  June 1997 - March 1999
General Motors  November 1994 - May 1997

Skills
Telematics, Program Management, Product Launch, Purchasing, Joint Ventures, Automotive, Cross-functional Team..., Product Development, Vehicles, Engineering Management, Product Management, Continuous Improvement, Parts, Pricing

Education
Wayne State University   1991 — 1993
MBA

Kettering University   1985 — 1990
BS, Electrical Engineering

Renaissance High School   1981 — 1985

Breed Love Breed Love Greater Detroit Area Details
Breed Love's OnStar by GM Experience January 2007 - April 2012
Job Site Lead at The Minacs Group
Industry Automotive
Experience
The Minacs Group  March 2015 - Present
Dialog Direct  March 2014 - Present
General Motors - OnStar  April 2012 - March 2014
General Motors - OnStar  1999 - 2013
OnStar by GM   January 2007 - April 2012
General Motors  October 2006 - January 2007
Minacs USA   March 2003 - October 2006

Skills
Customer Satisfaction, Continuous Improvement, Workforce Management, Quality Management, Call Center, Process Improvement, Vendor Management, Cross-functional Team..., Call Centers, Project Planning, Strategic Planning, Telecommunications, Analysis, CRM, Business Process..., Change Management, Customer Service, Leadership, Management, Operations Management, Outsourcing, Program Management, Quality Assurance, Team Building, Team Leadership, Training

Education
Baker College of Clinton Township
Bachelor of Business Administration (BBA), Business Administration, Management and Operations

Western Michigan University
Electrical and Electronics Engineering

Ryan Littlejohn Ryan Littlejohn Greater Detroit Area Details
Ryan Littlejohn's OnStar by GM Experience May 2006 - Present
Job System Test Engineer at Aerotek
Industry Automotive
Experience
OnStar by GM   May 2006 - Present

Education
University of Michigan-Dearborn   2000 — 2006

Vishnu Madanarajagopal Vishnu Madanarajagopal Austin, Texas Area Details
Vishnu Madanarajagopal's OnStar by GM Experience 2004 - January 2010
Job Software Development Manager at Amazon Hiring Software Engineers and Software Dev Managers in Austin TX
Industry Information Technology and Services
Experience
Amazon  May 2015 - Present
Autodesk  October 2013 - May 2015
Amazon  October 2012 - October 2013
General Motors - OnStar  February 2010 - September 2012
OnStar by GM   2004 - January 2010
Compuware  2004 - 2005
Ford Motor Credit Company  February 2001 - October 2004
HCL Technologies  2000 - 2000
WLA   1999 - 1999

Skills
Enterprise Architecture, Resource Management, Talent Acquisition, Agile, SOA, Scrum, Process Development, SDLC, Telematics, Automotive, Program Management, Cross-functional Team..., Vendor Management, Requirements Analysis, Architecture, Software Development, Team Leadership, Product Development, Business Analysis, Project Planning, Process Improvement, Systems Engineering, Product Launch, Integration, Six Sigma, Problem Solving, Software Project..., Analysis, Mobile, Engineering, Mentoring, Software Engineering, J2EE, Agile Methodologies, Java Enterprise Edition, Web Services, Hibernate, Distributed Systems, Mobile Applications, Weblogic, Architectures, Project Management, System Architecture, Product Management

Education
Carnegie Mellon University   2006 — 2009
M.S, Software Engineering

Madurai Kamaraj University   1994 — 1998
B.S, Mechanical Engineering

TVS Lakshmi School

Bernie Chir Bernie Chir Greater Los Angeles Area Details
Bernie Chir's OnStar by GM Experience 2001 - 2003
Job VP of Sales
Industry Human Resources
Experience
Amergy Solar  April 2015 - Present
SunPower Corporation  May 2011 - May 2015
ADP  2007 - 2010
OnStar by GM   2001 - 2003

Skills
Employee Benefits, Management, PEO, Team Building, Sales, B2B, Sales Operations, Employee Relations, Sales Management, Account Management, Sales Process, Direct Sales, Cold Calling, Leadership, Recruiting, CRM, Customer Retention

Education
La Sierra University   2004 — 2007

Louis Stempien Louis Stempien Greater Detroit Area Details
Louis Stempien's OnStar by GM Experience Manager, Enterprise Data ArchitectureOnStar2004 - Present
Job Manager, Enterprise Data Architecture & Data Operations at OnStar
Industry Automotive
Experience
OnStar by GM   Manager, Enterprise Data ArchitectureOnStar2004 - Present
OnStar, General Motors  2003 - Present
Prism Quality Systems   1997 - 2003

Education
University of Michigan   1993 — 1997
B.S.E., Computer Engineering

Kathleen A. Roy Kathleen A. Roy Greater Detroit Area Details
Kathleen A. Roy's OnStar by GM Experience November 2005 - May 2008
Job Senior Technical Communications Professional
Industry Writing and Editing
Experience
Advantage Resourcing - Technical Staffing  February 2015 - Present
General Dynamics (contracted through HRU Technical Resources)   November 2014 - February 2015
VSE Corporation  August 2012 - November 2014
XMCO INC  June 2010 - August 2012
Complete Medical Management   August 2009 - May 2010
OnStar by GM   November 2005 - May 2008
Self Employed  January 1997 - May 2008
Veritas Prep  July 2004 - July 2007
Self Employed  January 1997 - November 2005

Skills
Editing, Technical Writing, Leadership, Quality Assurance, Project Management, Training, Proofreading, Customer Satisfaction, Strategic Planning, Software Documentation, Microsoft Office, Academic Tutoring, Teaching, Testing, Process Improvement, Program Management, Management, Healthcare, Administration, Operations Management, Instructional Design, Web Content, Healthcare Management, Hospitals, Copyediting, Copy Editing

Education
Michigan State University
B.S. cum laude, Chemical Engineering, 3.7/4.0

University of Michigan - Stephen M. Ross School of Business
MBA, General Management

Brian Winne Brian Winne Bel Air, Maryland Details
Brian Winne's OnStar by GM Experience 2000 - 2008
Job Senior Systems Engineer
Industry Telecommunications
Experience
DRS Technologies, Inc.   May 2015 - Present
Intelect corp  June 2010 - May 2015
AAI Corporation  March 2008 - February 2010
OnStar by GM   2000 - 2008
OnStar  2001 - 2005

Skills
Systems Engineering

Education
Florida Atlantic University   1998 — 2000
BSEE, Electrical Engineering