Penske Vehicle Services
Address: 1225 E Maple Rd, Troy, MI 48083 Hours: Open ⋅ Closes 4:30PM Thursday7AM–4:30PMFriday7AM–4:30PMSaturdayClosedSundayClosedMonday7AM–4:30PMTuesday7AM–4:30PMWednesday7AM–4:30PMSuggest an edit Unable to add this file. Please check that it is a valid photo. Phone: (248) 526-1195Category: : : : : : Website: : Place name: Website: http://penskevehicleservices.com/ Category: Car dealer Suggest an editUnable to add this file. Please check that it is a valid photo. Unable to add this file. Please check that it is a valid photo. Questions & answers Ask a questionBe the first to ask a questionPopular times Thursdays MondaysTuesdaysWednesdaysThursdaysFridaysSaturdaysSundaysBased on visits to this place. 12 PM: Usually a little busy6a9a12p3p6p9p12a3a6a9a12p3p6p9p12a3a6aPlan your visitClosed Sundays—pick another dayClosed Saturdays—pick another dayHistogram showing popular times on MondaysHistogram showing popular times on TuesdaysHistogram showing popular times on WednesdaysHistogram showing popular times on ThursdaysHistogram showing popular times on FridaysPeople typically spend 20 min to 2.5 hr here Add a photoThanks for sharing!Your photo will be posted publicly on Google.Contribute MoreDoneUpload public photos of Penske Vehicle Services Posting publicly on the Web Write a review Reviews 7 Google reviews
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Penske Vehicle Services Employees
Penske Vehicle Services July 2015 - Present
Hertz September 2013 - July 2015
Florida Rebath October 2012 - September 2013
JB Fence Company November 2010 - November 2012
NAPA Auto Parts May 2007 - November 2010
American Racing Equipment May 2005 - May 2007
Lalonde's June 2004 - May 2005
Skills
Sales Management, Operations Management, Sales Process, Microsoft Excel, Microsoft Word, Microsoft Office, Time Management, Inventory Management, Forecasting, Automotive Aftermarket, Auto Parts, ASE Certified, Historic Preservation, Management, Training, Marketing, Customer Service, Sales, Team Building
Education
American InterContinental University 2006 — 2007
B.A, Business Management, 3.4
Northwood University 2003 — 2005
Bachelor of Arts (BA), Business Administration and Management, General, 3.2
Penske Vehicle Services December 2014 - Present
Advance America December 2008 - November 2014
Skills
Loans, Customer Service, Management, Credit, Training, Financial Services, Performance Management, Risk Management, Recruiting, Consumer Lending, Cross Selling, Cash Management, Time Management, Banking, Customer Satisfaction, Team Building, Operations Management, Inventory Management, Customer Retention, Budgets, Employee Training, P, Coaching, Sales
Education
Oakland Community College 2006 — 2007
Penske Vehicle Services September 2015 - Present
Penske Vehicle Services/ GM Milford Proving Grounds October 2014 - September 2015
Washoe County School District August 2006 - June 2014
Huron High School January 2006 - April 2006
Sam's Club August 2005 - December 2005
Huron High School September 2004 - December 2005
Cabela's August 2003 - May 2005
Kohl's Department Stores April 2004 - August 2004
Bass Pro Shops April 2003 - August 2003
YMCA Camp Ohiyesa May 2002 - October 2002
Skills
Theatre, Speech, debate, English Literature, Teaching English, English grammar, Secondary Education, Differentiated..., Literacy, Classroom Management, Curriculum Mapping, Classroom, Lesson Planning, Language Arts, Teacher Training, Tutoring, Educational Technology, Integrating Technology..., Reading Intervention, Technology Integration, Teaching Reading, Learning Disabilities, Behavior Management, Common Core State..., RTI, Teaching Writing, Literature, Teaching English as a..., Educational Consulting, Professional Learning..., Curriculum Development, Inquiry-based Learning, Cooperative Learning, Positive Behavior..., Educational Assessment, Classroom Assessment, Customer Service, Management, Training, Public Speaking, Team Building, Leadership
Education
Eastern Michigan University 2001 — 2006
Bachelor's degree, Education
Our Lady of the Lakes High School 1997 — 2001
High School Diploma, Honors Program
Penske Vehicle Services November 2012 - Present
Greenville Drive January 2010 - November 2012
Food & Beverage January 2009 - December 2009
Excalibur Youth Services August 2008 - March 2009
The Spinx Company, Inc May 2004 - June 2008
Skills
Concessions, Food & Beverage, Event Management, Inventory Management, Hospitality, Sports, Sports Management, Baseball, Sports Industry, Game Operations
Education
North Greenville University 2004 — 2009
B.S., Sport Management
Hillcrest High School 2000 — 2004
Penske Vehicle Services July 2014 - Present
Penske Vehicle Services September 2012 - July 2014
Meijer August 2011 - September 2012
Chrysler LLC January 2003 - October 2009
PARSER Ltd. January 2001 - January 2003
Self Employed May 2000 - January 2001
Skills
Microsoft Office, PowerPoint, Microsoft Word, Microsoft Excel, Administrative..., File Management, Spreadsheets, Troubleshooting, Data Entry, Customer Satisfaction, Lotus Notes, Outlook, Teamwork, Visio, Invoicing, Payroll, Logistics, Coordination, Windows, Customer Service
Education
Warren Mott High School
DeVry University
Medical Billing & Coding, Health Information/Medical Records Technology/Technician
Penske Vehicle Services July 2014 - Present
Alternative Automotive Technologies, LLC (Aquired by Penske Vehicle Services 7/14) October 2013 - July 2014
SLP Performance Parts January 2008 - October 2013
CYR Services, LLC 2003 - 2007
SLP Engineering, Inc. 1998 - 2004
R.C. Merchant & Company 1996 - 1998
Skills
Production Coordination, Project Management, Strategy Implementation, Event Planning, Customer Service, Warranty, Automotive Aftermarket, Sales Management, Production Support, Communication, Vehicles, Parts, Dealers, Customer Retention, Automotive, Automobile, Sales Process, Customer Satisfaction, Profit, Sales Operations, Trade Shows, Sales, Motorsports, Marketing Strategy, Dealer Management, B2B, Budgets, Pricing, New Business Development, Automotive Parts, Marketing, Forecasting, Marketing Management
Education
Larwrence Technological University 1995 — 1999
Automotive Marketing
Oakland Community College 1996 — 1998
Associate of Business Administration
Penske Vehicle Services February 2015 - Present
Outback Steakhouse April 2008 - Present
GM Customer Engagement Center March 2014 - February 2015
Bianchi Public Relations, Inc. January 2013 - April 2013
The Parade Company September 2012 - December 2012
Linda Ashley & Associates January 2012 - April 2012
Skills
Event Planning, Social Media, Customer Service, Time Management, Public Relations, Public Speaking
Education
Oakland University 2009 — 2013
Bachelor of Arts (BA), Communication and Public Relations
Penske Vehicle Services September 2015 - Present
Penske Vehicle Services August 2014 - September 2015
Penske Vehicle Services June 2013 - August 2014
Paul's Pool and Lawn Care March 2004 - December 2013
American Chemical Technologies, Inc. May 2004 - June 2013
Skills
Automotive, Automotive Aftermarket, Marketing, Marketing Strategy, Illustrator, PowerPoint, Retail, Integrated Marketing, Microsoft Excel, Microsoft Word, Social Media, CRM, InDesign, Photoshop, Vehicles, Photography, Automotive Electronics, Motorcycle Safety, Motorcycle Industry, Automobile, Microsoft Office, Management, Leadership, Account Management, Project Management
Education
Michigan State University 2010 — 2013
Bachelor of Arts (B.A.), Advertising
Lansing Community College 2009 — 2010
General couses in business, Business Administration and Management, General
Penske Vehicle Services November 2014 - Present
Levy Restaurants October 2006 - Present
Sandler & Travis Trade Advisory Services, Inc. January 2012 - October 2014
Depor Indust August 2011 - January 2012
Entech May 2011 - August 2011
Skills
Microsoft Word, Microsoft Office, Inventory Management, Philosophy, Data Entry, Microsoft Excel, Ethics, Political Philosophy, Creative Writing, Time Management, Logic, Access, PowerPoint, Analysis, Analytical Reasoning, Business Analysis, Customer Service, SAP, Multi Tasking, Theoretical Thinking, Data Analysis, Fine Dining, Bartending, TradeVia, Leadership, Training, Teamwork, Research, Process Improvement, Customer Satisfaction
Education
University of Michigan-Flint 2006 — 2011
B. A., Philosophy
Oxford High School 2002 — 2006
High School Diploma, General
Penske Vehicle Services November 2013 - Present
QEK May 2005 - November 2013
QEK January 2000 - May 2005
QEK May 1999 - January 2000
Skills
Customer Service, Vehicles, Microsoft Excel, Outlook, Microsoft Word, Inventory Management, Team Building, Team Leadership, Project Management, Managing Deadlines, Meet Deadlines, Transportation, Time Management, Continuous Improvement, Flexible Schedule, Logistics, Operations Management
Education
Henry Ford Community College
Business, Management, Marketing, and Related Support Services
Penske Vehicle Services November 2014 - Present
Comcast Cable September 2014 - October 2014
Comerica Bank September 2013 - March 2014
3M April 2013 - September 2013
SPX Service Solutions October 2011 - November 2012
Pro-Motion Technology Group June 2010 - May 2011
BlueWater Technologies July 2003 - May 2009
Showtech Presentation Systems 2000 - 2002
Skills
Project Management, Customer Service, Project Planning, Team Leadership, Program Management, Microsoft Office, Troubleshooting, Telecommunications, Analysis, Sales, Leadership, Process Improvement, Integration, Team Building
Education
Specs Howard School of Media Arts 1990 — 1991
Volkswagen of America, Inc August 2015 - Present
Penske Vehicle Services 2013 - 2015
Volkswagen of America, Inc 2012 - 2012
Roush Industries January 2008 - January 2010
Best Performance Automotive Inc. January 2001 - August 2009
Skills
Automotive Management..., Automotive Service..., Knowledge of..., Experience with various..., Strong communication..., Strong project..., Strong understanding of..., Ability to communicate..., Customer Service, New Business Development, Marketing Strategy, Vehicles, Testing, Product distribution, Warranty administration, Customer relations, Dealership operations, Franchising, Internet marketing, Industry-related..., Automotive materials, Industry history and..., Microsoft Word, Time Management, Public Speaking, Teamwork
Education
Ferris State University 2009 — 2013
Bachelor's Degree, Automotive Management
Cornerstone University 2007 — 2008
Business Management
Davis Aerospace Technical High School 2003 — 2007
High School, Aeronautical/Aerospace Engineering Technology/Technician
Penske Vehicle Services June 2015 - Present
Rolls-Royce Motor Cars & Lotus of Orange County September 2013 - May 2015
Newport European Motor Cars Ltd. October 2010 - September 2013
Newport European Motor Cars Ltd. June 2008 - June 2012
Triwell Properties Inc. May 2003 - June 2008
SSC Racing January 2005 - August 2006
Skills
Marketing, Customer Service, Public Relations, Advertising, Web Design, Time Management, Sales, Sponsorship, Communication Skills, Organizational..., Brand Development, Digital Marketing, Warranty, Rolls Royce, Lotus, Automotive, Microsoft Office, Business Development, Advertising Research, ADP, Editing, Event Planning, Creative Strategy, Customer Satisfaction, Social Media, Vehicles
Education
California State University-Fullerton 2014 — 2015
Digital Marketing Certification, Digital Communication and Media/Multimedia
California State University-Fullerton 2009 — 2012
Bachelor's Degree, Communication / Public Relations
Orange Coast College 2006 — 2009
Associate's Degree, General Studies
Penske Vehicle Services March 2015 - Present
Cambridge Consulting Group November 2007 - March 2015
H.B. Stubbs Companies May 1999 - November 2007
Skills
Microsoft Office, IT Management, Account Management, IT Strategy, Troubleshooting, Disaster Recovery, ITIL, Microsoft Servers, Microsoft SQL Server, Data Center, Project Planning, Team Leadership, Hardware, VPN, Servers, Apache, IIS, Microsoft Exchange, Security, Active Directory, CRM, Databases, Networking, Project Management, Information Technology, SharePoint, Integration, SQL, System Administration, Vendor Management, Process Improvement, Enterprise Architecture, Cloud Computing, Network Administration, Virtualization, Computer Hardware, VMware, Visio
Education
Northern Michigan University 1991 — 1997
BS
Penske Vehicle Services March 2014 - Present
Michigan State Intramural Sports August 2009 - December 2013
Speedway LLC May 2013 - August 2013
Your Event Party Rental May 2011 - August 2011
Busch's Grocery Store August 2007 - August 2009
Skills
Social Media Marketing, Sales, Social Media, Customer Service, Microsoft Office, Leadership, Management, Teamwork, Public Speaking
Education
Michigan State University 2009 — 2013
Bachelor of Arts (B.A.), Marketing, 3.1 GPA
Penske Vehicle Services March 2015 - Present
Grand Traverse Resort and Spa November 2014 - March 2015
Traverse City Beach Bums May 2014 - September 2014
Aquinas College Library August 2010 - May 2014
Traverse City Beach Bums May 2013 - August 2013
Orchard Lake St. Mary's Preparatory August 2009 - November 2009
Orchard Lake St. Mary's Preparatory August 2007 - May 2008
Skills
Sports Marketing, Event Planning, Sports Management, Sports, Coaching, Sales, Ticket Sales, Marketing, Social Networking, Event Management, PowerPoint, Athletics, Microsoft Word, Teamwork, Microsoft Office, Microsoft Excel, Customer Service, Advertising, Library, Baseball, Lacrosse, Intercollegiate...
Education
Aquinas College 2011 — 2014
Bachelor of Arts (B.A.), General Education
Oakland Community College 2008 — 2011
Sports Studies
Orchard Lake St. Mary's Preparatory 2004 — 2008
Diploma
Penske Vehicle Services June 2013 - Present
United Technologies April 2011 - October 2012
Beverly Hills Club August 2006 - February 2011
Blue Cross Blue Shield of Michigan June 2009 - August 2009
Uptown Entertainment July 2002 - December 2006
Skills
Leadership, Marketing, Management, Customer Service, Microsoft Office, Salesforce.com, Process Improvement, Business Ethics, Process Scheduler, Scheduleing, Data Mining, Social Media, Advertising, Analysis, Project Planning, Access, SharePoint, Automotive, Information Technology, Creativity, Innovation, Fleet Management, Integration, CRM, Business Operations
Education
Oakland University 2006 — 2010
Bachelor of Science, Marketing
Brother Rice 2001 — 2005
High School Diploma
Nissan Motor Corporation February 2015 - Present
Penske Vehicle Services 2012 - 2015
Allstate Roadside Services / Allstate Insurance Company 2009 - May 2012
Skills
Customer Satisfaction, Team Building, Customer Service, Process Improvement, Management, Leadership, Call Centers, Training, Strategic Planning, Customer Retention, Automotive, Critical Thinking, Emotional Intelligence, Coaching, Operations Management, Workforce Management, Workforce Analytics, Scheduling, Staffing Coordination, Forecasting, Microsoft Office, PowerPoint, Microsoft Excel, Procedure Development
Education
University of Phoenix 2014 — 2018
Bachelor of Business Administration (BBA), Business Administration, Management and Operations, 3.7
Penske Vehicle Services April 2015 - Present
Wright & Filippis April 2009 - March 2015
CIBER, Inc. August 1998 - July 2008
Skills
VMware, System Administration, Disaster Recovery, SharePoint, Software Documentation, Windows, Networking, Microsoft Exchange, Group Policy, Windows Server, Windows 7, Security, Active Directory, IT Operations, Servers, ITIL, VMware ESX, HIPAA, IT Management, Customer Satisfaction, Customer Service, Organizational..., Troubleshooting, Project Management, Cisco IOS, Cisco Routers, Cisco ASA, Cisco Wireless, Cisco Security, VMware vSphere, VMware vCenter, VMware Infrastructure, EMC Storage, EMC SAN Administration, Cisco Firewall Security, IOS Firewall, Barracuda Spam Filter, Windows 8, Cisco Technologies, Switches, Routers, Management, Cloud Computing, Backup Exec, Leadership
Education
Baker College of Auburn Hills 2012 — 2015
Bachelor's Degree, Business Administration and Management, General, B
Cleary University 2008 — 2011
Associate's degree, Information Technology, B
The Software Guild June 2015 - Present
AAA1B: Area Agency on Aging 1B March 2015 - June 2015
Penske Vehicle Services July 2014 - February 2015
Blue Cross Blue Shield of Michigan January 2014 - May 2014
30th Circuit Court September 2013 - December 2013
Convenient Care Counseling May 2011 - August 2013
Nubian Bioarchaeological Lab (MSU) September 2011 - May 2012
Skills
Java, JavaScript, HTML5, CSS, Bootstrap, Object Oriented Software, jQuery, Unit Testing, Spring MVC, Hibernate, JDBC, MySQL, NetBeans, Research, UML Tools, Human Resources, Social Media, Access, Microsoft Excel, Data Entry, Communication, Data Analysis
Education
Michigan State University 2009 — 2014
Bachelor of Arts (B.A.), Criminal Justice and Corrections
Michigan State University 2009 — 2014
Bachelor of Science (BS), Anthropology
Penske Vehicle Services September 2012 - Present
Keystone Automotive Industries July 2010 - September 2012
Allegheny Industrial Associates October 2000 - May 2010
Allegheny Industrial Associates October 2000 - May 2010
Holiday Inn – Brentwood March 1999 - March 2000
Skills
Fleet Management, Logistics, Inventory Management, Inventory Control, Automotive, Purchasing, Warehousing, Continuous Improvement, Supply Chain, Shipping, Vehicles, Sales, Process Scheduler, Pricing, Process Improvement, Lean Manufacturing, Microsoft Excel, Microsoft Word, Operations Management, Customer Service
Education
Lamar University 1990 — 1992
Lamar University
Consumers Energy March 2015 - Present
Heidebreicht Chevrolet February 2015 - March 2015
Penske Vehicle Services September 1997 - February 2015
Dollar Tree Stores April 1995 - May 1996
Skills
Automotive, Inventory Management, Customer Satisfaction, Customer Service, Management, Operations Management, Vehicles, Continuous Improvement
Education
Macomb Community College 2005 — 2009
Associates, General Business Administration
Dondero High School 1991 — 1995
Diploma, Accounting
Penske Vehicle Services October 2014 - Present
Anchor Bay Packaging Corporation November 2013 - October 2014
Gentz Aero April 2013 - September 2013
Clayton & McKervey, P.C. April 2012 - April 2013
Skills
Onboarding, Interviews, Training, Screening, Hiring, College Recruiting, Networking, Talent Management
Education
Oakland University 2006 — 2011
Bachelor of Science (B.S.), Human Resource Development
Penske Vehicle Services March 2015 - Present
Penske Car Rental December 2012 - March 2015
Collex Collision Experts September 2012 - December 2012
Tom's Oyster Bar - Royal Oak January 2012 - September 2012
smart USA June 2008 - September 2011
Rivercrest January 2000 - January 2009
Skills
Operations Management, Automotive, Customer Service, Warranty, Call Centers, Vehicles, Management, Process Improvement
Education
Macomb Community College 2003 — 2007
L'Anse Creuse High School
Macomb Community College
Associate Degree of Applied Science, Automotive Technology
Macomb Community College Cerificate of Completion
Associate Degree, General Studies
Penske Vehicle Services March 2015 - Present
Northwestern Mutual May 2014 - January 2015
Hantz Group May 2013 - January 2014
University Tees May 2011 - August 2013
Hantz Group January 2013 - April 2013
Life Time Fitness May 2011 - August 2012
UBS Wealth Management - Gasper Financial Group May 2010 - July 2010
Skills
Leadership, Management, Finance, Market Research, Budgets, Strategy, Life & Health Insurance..., Marketing, Customer Service, Tax Preparation, Tax Accounting, Tax Returns, Tax, Fundraising, Microsoft Office, Microsoft Excel, PowerPoint, Public Speaking, Social Networking, Event Planning, Social Media Marketing, Time Management, Event Management, Microsoft Word, Research, Facebook, Sales, Advertising, Recruiting, Public Relations, Social Media, Editing, Online Advertising, Online Marketing, Community Outreach, Teamwork, Financial Modeling, Business Planning, Investments, Cold Calling, Strategic Financial..., Strategic Planning, Nonprofits, Financial Analysis, Marketing Strategy, Data Analysis, Communication, Accounting, Team Building, Team Leadership
Education
Albion College 2010 — 2014
Bachelor of Arts (B.A.), Economics and Management - Finance Concentration
Detroit Country Day High School 2006 — 2010
High School Diploma
Larson Middle School 2003 — 2006
QEK August 2013 - Present
Penske Vehicle Services August 2013 - Present
Michigan State University May 2012 - May 2013
GCA Services Group May 2011 - September 2011
Michigan State University September 2010 - May 2011
Skills
Marketing, Fleet Management, Purchasing, Social Media, PowerPoint, Microsoft Excel, Teamwork, Facebook, Microsoft Office, Social Networking, Social Media Marketing, Microsoft Word, Public Speaking, Customer Service, Research, Time Management, Collaboration, Sports
Education
Michigan State University 2009 — 2013
Marketing
Penske Vehicle Services March 2014 - Present
Michigan Schools and Government Credit Union April 2013 - September 2013
Talmer Bank and Trust February 2000 - March 2013
Skills
Loans, Banking, Credit, Commercial Banking, Small Business Lending, Mortgage Lending, Consumer Lending, Retail Banking, Sales, Cross Selling, Loan Origination, Lines Of Credit, Mortgage Banking, Credit Unions, Commercial Lending, Branch Management, Credit Analysis
Education
Walsh College of Accountancy and Business Administration 2013 — 2015
General Business, Business Administration and Management, General
Macomb Community College 2000 — 2002
Associate, Business Management
Penske Vehicle Services May 2014 - Present
Volkswagen of Corpus Christi July 2012 - June 2013
Volkswagen Group of America, Inc. February 2001 - June 2012
Manpower Group January 2000 - February 2001
Skills
Parts, SAP, Automotive, Warranty, Purchasing, Vehicles, Inventory Management, Customer Satisfaction, Automobile, Logistics, Dealer Management, SAP R/3, Kaizen, Dealers, Automotive Aftermarket, Continuous Improvement, Automotive Parts, Automotive Repair, Reynolds, Profit, Automotive Engineering, Powertrain
Education
University of Phoenix
Bachelor of Science (B.S.), Accounting and Business/Management
Scott Community College 1995 — 1997
Associate of Arts (AA), Accounting and Business/Management
West High School
Penske Vehicle Services July 2015 - Present
Penske Vehicle Services February 2015 - July 2015
Volkswagen Group of America April 2013 - November 2014
Bath & Body Works October 2007 - April 2013
Volkswagen of America 1994 - 2004
Volkswagen of America 1994 - 2004
Skills
Leadership, Customer Service, Customer Satisfaction, Retail Sales, Inventory Management, Retail, Store Management, Management, Profit, Visual Merchandising, Driving Results, Customer Experience, Inventory Control, Recruiting, Marketing, Business Analysis, Process Improvement, Process Management
Education
Baker College Business and Corporate Services 1997 — 1999
Business Administration
Penske Vehicle Services 2014 - Present
QEK July 2012 - May 2014
Skylark Fine Diner and Lounge September 2010 - August 2012
Sterling Infosystems, Inc. July 2007 - September 2008
Washington Borough Public Library September 2003 - December 2006
Skills
Logistics, Fleet Operations, Risk Management, Program Management, Fleet Management, Fleet Planning, Training, Leadership, Public Speaking
Education
Seton Hall University 2003 — 2007
Bachelor’s Degree, History, Russian Studies, 3.7 GPA
Penske Vehicle Services August 2015 - Present
Speedco, Inc. August 2013 - July 2015
Speedco, Inc. November 2009 - August 2013
Skills
Business Development, Operations Management, Operational Strategy, Process Safety, Sales Management, P&L Analysis and..., Employee Engagement, Troubleshooting, Employee Training and..., Inventory Management, Payroll, Schedules, Long-term Customer..., Technical Leadership, Creative Analysis, Environmental Compliance, Project Management
Education
Louisiana State University School of Medicine in Shreveport
N/A, Pharmacy
University of Louisiana at Monroe
N/A, Political Science/Sociology
Penske Vehicle Services July 2012 - Present
Boyden Executive Search 2006 - 2009
Dickson Allan 1999 - 2006
Paramount Pictures 1994 - 1998
Coopers & Lybrand, LLP 1991 - 1994
Skills
Process Improvement, Financial Analysis, Executive Search, Accounting, Recruiting, Internal Controls, Financial Reporting, Forecasting, Auditing, Budgets, Sarbanes-Oxley Act, Financial Modeling, Analysis, Finance, Management, Strategic Planning
Education
Michigan State University 1987 — 1991
Bachelor of Arts - Accounting, Accounting and Finance
Penske Vehicle Services November 2014 - Present
QEK Special Vehicles 2007 - November 2014
MSX International 1988 - 2007
Skills
Customer Satisfaction, Process Improvement, Automotive, Logistics, Operations Management, Product Development, Team Building, Retail, CRM, Account Management, Customer Service, Purchasing, Pricing, Vehicles, Automobile, Management, Automotive Aftermarket, New Business Development, Continuous Improvement
Education
Macomb Community College 1986 — 1988
Penske Vehicle Services October 1995 - Present
Skills
Automobile, Vehicles, Automotive, Operations Management, Logistics, Inventory Management, Fleet Management, Customer Satisfaction, Account Management, New Business Development, Team Building, Customer Retention, Sales, Process Improvement, Purchasing, Parts, Profit, Pricing, Continuous Improvement, Automotive Aftermarket, Warranty
Education
Rochester College 1999 — 2002
BBA, Business
Penske Vehicle Services November 2010 - Present
Simplex Healthcare February 2010 - November 2010
Cummins Filtration April 2008 - February 2009
Cummins October 2005 - March 2008
Cummins June 2002 - September 2005
Nortel Networks September 2000 - May 2002
Blake Industries, Inc. September 1997 - June 2000
Education
University of Phoenix 2003 — 2005
MBA, Business Admin
Middle Tennessee State University 1995 — 2000
Business, Accounting
Smyrna High School
Penske Vehicle Services January 2008 - Present
Skills
Customer Service, Strategic Planning, Team Building, Product Development, Marketing Strategy, Customer Satisfaction, New Business Development, Sales Management, Inventory Management, Operations Management, Account Management, Continuous Improvement, Sales, Automotive, Microsoft Office, Manufacturing, Process Improvement, Team Leadership, Budgets, Negotiation, Microsoft Excel
Education
Macomb Community College 1989 — 1992
Associate's degree, General Studies
Penske Vehicle Services March 2014 - Present
Logistics Insight Corporation April 2011 - March 2014
The Moors Golf Club April 2004 - April 2011
City of Kalamazoo April 2009 - August 2009
Skills
Management, Leadership, Customer Service, Team Building, Human Resources, Budgets, Microsoft Excel, PowerPoint, Operations Management, Time Management, Recruiting, Sales, Employee Relations
Education
Kalamazoo College 2006 — 2010
B.A., Business & Economics
Penske Vehicle Services September 2014 - Present
CAR and DRIVER June 2013 - Present
DashboardDispatch.com September 2010 - Present
GreenPath Debt Solutions March 2009 - August 2014
Suburban Imports August 2008 - February 2009
Ann Arbor Automotive August 2006 - July 2008
Eastern Echo August 2002 - August 2006
Old Navy Ann Arbor June 2003 - May 2006
Skills
Editing, Social Networking, Budgets, Management, Journalism, Business Development, Sales, Customer Service, Writing, Mortgage Lending, Automotive
Education
Eastern Michigan University 2002 — 2006
BA, Journalism, Fine Art
Penske Vehicle Services April 2013 - Present
QEK July 2011 - April 2013
Suburban Ann Arbor September 2009 - September 2010
Suburban Cadillac July 2008 - September 2009
Wally Edgar Chevrolet Inc. August 2000 - July 2008
Skills
Logistics, Automotive, Business Process..., Pricing, Direct Sales, Customer Satisfaction, Vehicles, Operations Management, Sales Management, Cross-functional Team...
Education
Central Michigan University 1994 — 1997
Bachelors, General Studies with Business Focus
Penske Vehicle Services September 1996 - Present
Skills
Continuous Improvement, Automotive, Fleet Management, Vehicles, Customer Retention, Customer Satisfaction, Operations Management, Negotiation, Inventory Management, Process Improvement, Team Building, Parts, Forecasting, Purchasing
Education
Michigan State University 1983 — 1988
Penske Vehicle Services September 2011 - Present
Skills
Construction, First Aid, 22+ years of automtive..., Automotive, Painting, Vehicles, Automobile
Education
Michigan Institute of Aviation and Technology 2009 — 2010
Technology Certification, Power Technology
Warren High School 1984 — 1986
Peace Lutheran
Penske Vehicle Services May 2015 - Present
New World Systems March 2013 - May 2015
New World Systems March 2008 - February 2013
American Academy of Equestrian Sciences May 2005 - October 2007
Skills
ERP, SharePoint, SQL, Microsoft SQL Server, Software Project..., Visio, Agile Methodologies, Crystal Reports, Requirements Analysis, Business Intelligence, SDLC, Systems Analysis, SSRS, .NET, Customer Service, Microsoft Office, Process Improvement
Education
Strayer University (VA) 2005 — 2007
Bachelor of Science (BS), Accounting
University of Michigan 2003 — 2005
Penske Vehicle Services October 2013 - Present
CrossFire Group July 2012 - October 2013
IKON Office Solutions August 2001 - August 2010
Skills
Procedure Manuals, Service Coordination, Inventory Control, Time Management, Customer Service, Customer Satisfaction, Scheduling, Employee training, Data Entry, Lotus Notes, Microsoft Excel, Microsoft Word, PowerPoint, Reports, Team Building, Training, Process Improvement, Problem Solving
Education
Madonna University 2012 — 2015
Master of Business Administration (M.B.A.), Business administration and Criminal Justice, Honor Student
Madonna University 2010 — 2012
Bachelor's degree, Hospice and Palliative care - with a concentration in Bereavement studies, 3.6
Oakland Community College
Associate's degree, Liberal Arts and Sciences/Liberal Studies